Mövenpick Living Istanbul Saklivadi 0 star

Customer review rating (ALL Rating) 4.8/5 318 reviews

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Description

Hotel extras

  • Discover luxury living at Mövenpick Living Saklivadi, where elegance meets comfort.

  • Connecting apartments facilities

  • Guests can enjoy high speed free Wi-Fi service in the hotel

  • All apartments have fully equipt kitchen with utensils, dinnerware, cutlery, oven, microwave.

  • Some rooms offer stunning forest view

Our accommodation(s)

Room

Superior Studio Room

  • 1 pers. max
  • 22 / 236 sq ft
  • Bedding 1 x Single bed(s)
  • Views: Garden View

Hotel location

Mövenpick Living Istanbul Saklivadi

Ayazaga Mahallesi 215 Sokak, No 10 B, Sariyer
34475 ISTANBUL
Turkey

GPS:41.1039, 28.97971

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

HOTEL CAFE

Non contractual photo

Guests can enjoy the delightful breakfast buffet in our restaurant, featuring fresh pastries, fruits, healthy options, hot dishes and more to start the day well!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  318 reviews

Customer review rating 3.5/5

Alhareth Y. Y. H. A. Families - Confirmed reviews ALL

Everything was excellent and most of the staff were very polite and professional except there was one who was bothering in breakfast buffet and i think the reason was he hated arab and he was very rude thats the only one bad experience i has other than that it was perfect

Dear Alhareth Y. Y. H. A., Thank you very much for sharing your feedback with us. We are delighted to hear that you enjoyed your stay, appreciated our location, and found most of our team members polite and professional. Your kind words truly motivate us. However, we are sincerely sorry to learn about your experience during breakfast. Please rest assured that such behavior does not reflect our service standards. We will immediately investigate this situation and take the necessary actions to ensure all guests always feel welcomed, respected, and comfortable. Your comfort and satisfaction are very important to us, and we truly hope to have the opportunity to welcome you again for a much smoother and fully enjoyable stay. Warm regards, Guest Relations Team Mövenpick Living Istanbul Saklıvadi

Customer review rating 5.0/5

Mohammad A. Solo - Confirmed reviews ALL

Excellent place

Dear Mr. A., Thank you for sharing such an exceptional review. It is an honour to know that your stay was perfect in every detail. Your kind words about our team and your overall experience mean a great deal to us. We would be delighted to welcome you back to Mövenpick Living Istanbul Saklıvadi for another memorable stay. Warmest regards, Mövenpick Living Istanbul Saklıvadi Team

Customer review rating 1.0/5

Abdullah A. M. Families - Confirmed reviews ALL

Well, I really had the worst of the worst experience at check in after driving 6 hours. The person who check me in. Really needs a training in how to deal with customers. I have booked 2 suite beds concatenated. (Came to the hotel a day before and I saw the rooms and booked it at the *Reception* When I came to check in he is trying to put me in the 3rd floor. I don’t know why till the bill man remember me and came to help. Also he didn’t inform me that I booked with points plus cash. Thank you to the bill man ( I forget his name) he was the employee of the month Special thanks to moustafa Finally, I would never stay there at the hotel again and I will inform all my agency’s office to not deal with your hotel again Thank you Dr. Abdullah

Dear Mr Abdullah A. M., Thank you for taking the time to share such detailed feedback following your recent stay with us. We are truly sorry that your arrival experience fell so far below your expectations and the standards we aim to deliver at Mövenpick Living Istanbul Saklivadi. After a long journey, you should have been welcomed with warmth, efficiency and clarity. We sincerely apologise for the inconvenience you experienced at check-in regarding the allocation of the connected suites you had viewed the day before. Your comments clearly show that we did not communicate properly and did not respect your prior arrangements. Please be assured that we are reviewing this situation with our Front Office team to understand exactly what happened and to prevent any recurrence. We are also very sorry that the conditions of your booking with points plus cash were not explained to you clearly at the time of arrival. Transparent information about rates and ALL points usage is essential. Your remarks have been shared with our team so that future explanations are complete and easy to understand, especially for our valued loyalty members. At the same time, we are grateful that you highlighted the efforts of our bell staff and of Moustafa. It means a lot to us that, despite your disappointment, you still recognised their service. Your compliments will be shared with them as an encouragement. Your feedback regarding the room set-up and the lack of a door bell/“make up room” button has been passed on to our Engineering and Housekeeping departments so that we can review possible improvements for families staying in connected suites. We truly regret that this stay has led you to decide not to return and to reconsider future cooperation. We hope you might allow us an opportunity to regain your trust. If you would be willing to discuss your experience in more detail, please feel free to contact our Guest Relations team directly; we would be pleased to review your reservation and do our best to restore your confidence in our hotel. Thank you again for sharing your experience and for giving us the chance to improve. Kind regards, Guest Relations Team Mövenpick Living Istanbul Saklivadi

Customer review rating 4.5/5

Yousef A. Solo - Confirmed reviews ALL

Exceptional service, great apartments, very clean, location it is a little bit out there, not the best for walking sightseeing, but all around great experience but one thing that really got on my nerves was the space age latest technology thermostat for AC/heating. It needed a Manual of its own , 4 nights there and I still couldn’t figure out what or how to cool of the place , God Bless the Engineers that I had to call every time to come and fix the thermostat. Such a Shame ! Builder shall be whipped in middle of Istanbul Airport ! 😂😂😂

Dear Mr. A., Thank you very much for sharing your detailed feedback and for highlighting our team members Alper and Volkan we truly appreciate your kind words. We are delighted that you enjoyed our spacious and clean apartments as well as our service quality. We sincerely apologize for the inconvenience caused by the thermostat system. Your comment has been shared with our engineering team for improvement, as we always strive to make every stay as comfortable and seamless as possible. We hope to welcome you again soon for another enjoyable experience perhaps with perfectly adjusted room temperature this time! Warm regards, Guest Relations Team Mövenpick Living Istanbul Saklivadi

Customer review rating 0.5/5

Dana A. Families - Confirmed reviews ALL

Someone stole my money from my room

Dear Ms. Dana Thank you for sharing your feedback. We are truly sorry once again for the inconvenience you experienced during your stay. As we discussed together while you were with us, please rest assured that your concerns were taken very seriously and addressed by our management team. We regret that we could not fully meet your expectations on this occasion, and we sincerely hope to have the chance to welcome you back and provide you with the comfortable and secure experience that Mövenpick Living Istanbul Saklivadi is known for. Warm regards, Guest Relations Manager.

Other web-users rate our hotel

  • 146 reviews 9.4/10 Location
  • 249 reviews 9.4/10 Room
  • 510 reviews 9.7/10 Service
  • 169 reviews 9.5/10 Cleanliness
  • 94 reviews 9.7/10 Vibe
  • 93 reviews 9.1/10 Comfort
  • 59 reviews 9.3/10 Breakfast
  • 51 reviews 9.2/10 Amenities

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