ibis Istanbul Sisli 4 stars

Customer review rating (ALL Rating) 4.1/5 67 reviews

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Abide-i Hurriyet Caddesi, No 179, Sisli, 34381 ISTANBUL, Turkey

Description

Hotel extras

  • 5 minutes walk to Cevahir Shopping Mall.

  • Convenient proximity to tourist attractions

  • 5 minutes walk to metro station.

  • 2 minutes walk to bus station.

  • 30 minute from Istanbul Airport and 50 minute from Sabiha Gokcen Airport by car

Our accommodation(s)

Hotel location

ibis Istanbul Sisli

Abide-i Hurriyet Caddesi, No 179, Sisli
34381 ISTANBUL
Turkey

GPS:41.06309, 28.9875

Telephone

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Charlie's Corner

Non contractual photo

Restaurant offers local and international delicaties.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  67 reviews

Customer review rating 4.0/5

Srdjan S. Business - Confirmed reviews ALL

“Great breakfast included, which was awesome. Perfect location. Do yourself a favor and ask for a room not facing the street — the windows are bad and traffic noise comes through pretty much 24/7. Otherwise, bring serious earplugs.”

Dear Guest, Thank you very much for taking the time to share your experience with us and for your kind comments regarding our breakfast and our location. We are pleased to hear that you enjoyed both. At the same time, we sincerely apologize for the inconvenience caused by traffic noise and the insufficient sound insulation of the windows in the rooms facing the street. Your comments have been shared with our management and technical teams so that we can review possible improvements in this area. We truly appreciate your valuable feedback, as it helps us to better understand our guests’ experiences and improve our services. We hope to have the opportunity to welcome you again in the future and provide you with an even more comfortable stay. Kind regards, Timur SARICI

Customer review rating 5.0/5

Shikai H. Couples - Confirmed reviews ALL

A well located hotel next to mall and metro. Helpful staff. Cozy room with comfy bed. Clean bathroom with hot shower. Good variety breakfast.

Dear H., First of all, we would like to sincerely thank you for taking the time to share such kind and positive feedback about our hotel. We are truly delighted and proud to know that your expectations were met and that you were satisfied throughout your stay with us. Your feedback provides great motivation for our entire team to continue improving our service standards. Ensuring that our guests feel as comfortable and safe as they would in their own homes is one of our top priorities. It is therefore extremely rewarding to see that our efforts in this regard have been positively received by our valued guests. Please rest assured that your kind words will be shared with all our team members who contributed to your pleasant experience. We would be honored and delighted to welcome you back to our hotel in the future, and we wish that your next stay will be just as enjoyable as this one. Kind regards, Timur SARICI Front Office Manager

Customer review rating 3.5/5

Abdelhameed E. Couples - Confirmed reviews ALL

The room is okay, cleaning lady is very nice, reception team are nice, the welcome drink was awful

Dear Guest, Thank you for taking the time to share your feedback with us. We are pleased to hear that you found the room satisfactory and that you appreciated the friendliness of our housekeeping and reception teams. Your kind comments will be shared with them. At the same time, we are sorry to learn that the welcome drink did not meet your expectations. We appreciate you bringing this to our attention, and your feedback will be reviewed with our food and beverage team so that we can improve this part of the guest experience. Your comments are very valuable to us, as they help us enhance the quality of our services. We hope to have the pleasure of welcoming you again in the future. Kind regards, Timur SARICI

Customer review rating 0.5/5

Ekaterina G. Families - Confirmed reviews ALL

This time, the stay at the hotel can definitely not be described as comfortable. The first thing worth mentioning is that even though the reservation was “confirmed and paid,” the payment is actually made physically upon arrival at the hotel. Nowhere on the website is this information mentioned, and if you try to contact the hotel to clarify it, they won’t even bother replying to your email. The second issue concerns payments — if the reservation is “confirmed and paid,” how is it possible that upon arrival at reception, you are told a completely different amount that you must pay extra, without any prior notice? When I made the reservation, which was subsequently confirmed, the amount was “paid” — €856.25. However, according to the actual transaction on my card, it turned out to be €881.44 — a difference of €25.19. The only positive thing is that I managed to resolve this on Monday, 3 November, with a pleasant young lady at the reception, who, unlike her colleague, was more willing to deal with the issue. So I expect this amount to be refunded back to my card. The third issue — the same man who was at the reception over the weekend of 1–2 November. I honestly have no idea how this man even manages to use a computer or check reservations in the system. Instead of a standard double room, we were given a twin bed room on the 5th floor. On top of that, I was charged more than I should have been, which he also failed to verify. He was very reluctant to change our room and didn’t even bother to check whether we still had our belongings in the previous one. What seemed to interest him most was constantly offering us hammam and massage services — which was absolutely inappropriate and incomprehensible. The fourth issue — the room itself. I honestly don’t even know where to start. It was horrifying, to say the least. The walls were dirty, the carpet hadn’t been vacuumed at all, one mug was missing — we had to ask for it at the bar since nobody checks the rooms after guests leave. We constantly had to ask for a bath mat or a towel for the floor. Apparently, the language barrier was so strong that we received regular towels instead of the one we actually needed. The room was so dusty that I couldn’t stop sneezing, and as a result of the stay, I caught a cold. On top of that, there was no heating in the room, so after sunset it became quite cold. And to top it all off, the bathroom ventilation sucked in cigarette smoke from outside. The fifth issue — breakfast. The food itself was good, that’s one thing, but cleanliness is another story. Several times we witnessed the staff standing around chatting in groups instead of cleaning up. One day, we even had to sit at a completely uncleared table. Finally, I would like to mention that this was not our first stay at this hotel — we had already been here in May and stayed for a total of nine nights. Yes, the only real advantage of this hotel is definitely its location, nothing more. But even so, we had a much better experience last time. Honestly, I have no idea who gave this hotel four stars, because it absolutely does not deserve them. The maximum would be two stars. After such an experience, I would really like to get at least half of my money back — or even all of it — because to this day I truly don’t understand what I paid such a high price for.

Dear Ekaterina, First of all, thank you for choosing our hotel and for taking the time to share your valuable feedback with us. We are truly sorry to hear that your recent stay did not meet your expectations. Housekeeping standards and staff attentiveness are among our top priorities in ensuring guest satisfaction. Please be assured that we have shared your comments with the relevant departments and will take the necessary actions to prevent similar issues in the future. We would be delighted if you could contact us directly prior to your next visit so that we may ensure a more pleasant and seamless stay experience for you. Your feedback is greatly appreciated and helps us continuously improve our service quality. Kind regards, Timur SARICI Front Office Manager

Customer review rating 5.0/5

Gennadii Families - Confirmed reviews ALL

A wonderful hotel in Şişli, Istanbul! The rooms are cozy and clean, and the location is very convenient. Special thanks to the manager Hatice 🌟 — she helped us with the booking and kindly arranged an early check-in, which we really appreciated. A very kind and attentive person, and a true professional! 🙌

Dear Gennadii, First of all, we would like to sincerely thank you for taking the time to share such kind and positive feedback about our hotel. We are truly delighted and proud to know that your expectations were met and that you were satisfied throughout your stay with us. Your feedback provides great motivation for our entire team to continue improving our service standards. Ensuring that our guests feel as comfortable and safe as they would in their own homes is one of our top priorities. It is therefore extremely rewarding to see that our efforts in this regard have been positively received by our valued guests. Please rest assured that your kind words will be shared with all our team members who contributed to your pleasant experience. We would be honored and delighted to welcome you back to our hotel in the future, and we wish that your next stay will be just as enjoyable as this one. Kind regards, Timur SARICI Front Office Manager

Other web-users rate our hotel

  • 125 reviews 9.2/10 Location
  • 157 reviews 6.2/10 Room
  • 228 reviews 8.8/10 Service
  • 82 reviews 7/10 Cleanliness
  • 78 reviews 4.5/10 Comfort
  • 69 reviews 7.2/10 Breakfast
  • 28 reviews 2.8/10 Amenities
  • 10 reviews 9.2/10 Wellness Area

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