The Sebel Twin Towns Coolangatta 4 stars

Customer review rating (ALL Rating) 4.7/5 2,874 reviews

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The Sebel Twin Towns Coolangatta - Image 1
The Sebel Twin Towns Coolangatta - Image 2
The Sebel Twin Towns Coolangatta - Image 3
The Sebel Twin Towns Coolangatta - Image 4
Corner of Griffith and Stuart St, 4225 COOLANGATTA, Australia

Description

Hotel extras

  • Spend your day splashing around in either our outdoor, or indoor pool

  • Relax in our steam room or spa after a workout in our onsite gym

  • Our tennis courts and mini golf ensure a fun time for the whole family!

  • Perfectly positioned near an array of dining and shopping options

  • Cook up a storm using our onsite BBQ areas, perfect on a hot summers day

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Twin Room

Photo out of - Twin Room

Our Twin Rooms sleeps up to four guests with two queen beds and features wireless internet, microwave oven and tea and coffee making facilities, a private balcony to soak in the sun and daily servicing. Accessible rooms available on request.

  • Views:

    City View or Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 30 m² / 322 sq ft

Bedding

Queen size bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Drink vending machine
  • Fridge
  • Ice Machine
  • Kettle
  • Mini-refrigerator
  • Refrigerator with freezer compartment
  • Studio/kitchenette
  • Crockery and cooking utensils

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack
  • Universal shaving plug
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink lever hardware
  • Sink top 27”-34” above floor
  • Clear space under sink is at least 27” high at 8” from the front edge and 17” from front edge for 9” above floor.
  • Bathroom has 60” diameter turning radius or space for T-turn
  • Bathroom hook no higher than 48” above floor provided
  • Towel bar or rack no higher than 48” above floor provided
  • Bottom edge of reflective edge of mirror no higher than 40” above floor
  • Handheld shower

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
  • 4 pers. max
  • 30 m² / 322 sq ft
  • Bedding 2 x Queen size bed(s)
  • Views: City View or Ocean/Sea view
  • Most of the accommodation: Balcony
See availabilities

Suite

Deluxe King Suite

Photo out of - Deluxe King Suite

Our Deluxe King Suites are designed for comfort. Featuring a separate living area to the bedroom and private balcony with views to the southeast. Rooms feature a microwave, tea and coffee making facilities, wireless internet and daily servicing.

Max. number of persons
3
Area
From 56 m² / 602 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Drink vending machine
  • Fridge
  • Ice Machine
  • Kettle
  • Mini-refrigerator
  • Refrigerator with freezer compartment
  • Studio/kitchenette
  • Crockery and cooking utensils

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack
  • Universal shaving plug
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink lever hardware
  • Sink top 27”-34” above floor
  • Clear space under sink is at least 27” high at 8” from the front edge and 17” from front edge for 9” above floor.
  • Bathroom has 60” diameter turning radius or space for T-turn
  • Bathroom hook no higher than 48” above floor provided
  • Towel bar or rack no higher than 48” above floor provided
  • Bottom edge of reflective edge of mirror no higher than 40” above floor
  • Handheld shower

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

The Sebel Twin Towns Coolangatta

Corner of Griffith and Stuart St
4225 COOLANGATTA
Australia

GPS:-28.16863, 153.543645

Telephone
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • 120 rooms
  • 5 rooms for people with reduced mobility
  • 120 non-smoking rooms
  • 5 floors

Languages spoken at the hotel

  • English
  • Indonesian
  • Japanese
  • Korean
  • Portuguese
  • Thai
  • Vietnamese
  • Chinese Mandarin

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Entertainment

  • Casino

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Plugs and converters available on desks

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets not allowed

Catering

One Restaurant

One Bar

Business

8 Meeting rooms

Business Center

  • Self service business center

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Bicycles with children''s seats
  • Video game area
  • Tourist guide for families
  • Children''s TV Channels

Well-being

Indoor Pool

  • Covered
  • On site

Pool

  • Outside
  • On site

Gym

  • On site
  • Jacuzzi/Whirlpool bath
  • Sauna room

Sports and leisure

Tennis Additional charge

  • Nearby

Tennis Additional charge

  • On site
  • On site
  • Indoor parking
  • Private
  • 1,300 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.2 m / 7.21 ft
  • Parking for a month
  • Parking for a week

Vehicles

  • Motorcycle places
  • Truck parking
  • Bus parking

Security

  • Well-lit parking
  • Parking with security service
  • Extinguisher
  • Sprinkler
  • CO detection in car park
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

SIGNATURES RESTAURANT

Photo out of - SIGNATURES RESTAURANT

Signatures Restaurant is located on the lobby level at Mantra Twin Towns. Offering a traditional buffet breakfast including bacon, sausages, eggs, hash browns, toast, fresh fruits, cereals, pancakes and pastries. *Accor Plus discounts are not available.

Cooking style
Other cooking style
Capacity
100
Accessibility
Accessible service
4225 Coolangatta, Australia
Telephone +61 7 5506 6600

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Non Smoking Area

Payment

  • Cash
  • Credit card
  • Other

Signatures Restaurant is located on the lobby level at Mantra Twin Towns. Offering a traditional buffet breakfast including bacon, sausages, eggs, hash browns, toast, fresh fruits, cereals, pancakes and pastries. *Accor Plus discounts are not available.

Signatures Lobby Bar is located on the lobby level at Mantra Twin Towns and opens from 4pm daily. For all your refreshing cold and hot beverages. *Accor Plus discounts are not available.

What better way to start your morning with a refreshing dip in either indoor or outdoor pool before you rejuvenate in the spa or steam room.

Located on the podium level of the Harbour Tower. The gym is open from  6am to 9pm daily.  Shoes and appropriate attire must be worn. Towels must be used and are available at Reception.

Create your dream wedding at The Sebel Twin Towns, make memories to last a life time at one of the best locations on the Gold Coast.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,874 reviews

Customer review rating 4.5/5

Nigel C. P. Couples - Confirmed reviews ALL

Customer review rating 2.5/5

Rodney P. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Karen B. Couples - Confirmed reviews ALL

Customer review rating 1.0/5

Maurice B. Solo - Confirmed reviews ALL

Customer review rating 4.5/5

Noni T. Friends - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to leave such a lovely review and for choosing to stay with us. We’re delighted to hear you enjoyed your stay and we hope to have the pleasure of welcoming you back again very soon. Warm regards, Sebel Twin Towns Resort

Customer review rating 2.5/5

Rodney P. Couples - Confirmed reviews ALL

A brief stay for my wife and myself for the Red Hot Summer Tour. Check in at 2:00pm out the next morning at 4:00am skipping out on our included breakfast. On arrival to our room we chose to freshen up before heading straight out to the Beach concert. Noticing bathroom moisturiser was empty I contacted reception via phone and was told that someone would attend to this ASAP. Waited and no one turned up to refill this dispenser. Next morning dispenser still empty. Very simple request very Disappointing!

Customer review rating 4.5/5

Karen B. Couples - Confirmed reviews ALL

We really liked our stay. We were a bit dissapointed that we weren't contacted when our room was ready as promised, and had to come back & line up & wait to see if it was. Also, my husband had a shower & the towel had 2 drops of blood on it. As it was after reception was closed, we couldn't call down for a clean towel.

Customer review rating 1.0/5

Maurice B. Solo - Confirmed reviews ALL

I was put in a room that was for a paraplegic toilet and shower disgusting. I don’t think I want to stay there again.

Customer review rating 4.5/5

Noni T. Friends - Confirmed reviews ALL

Fantastic place to stay. From arrival to departure the staff are amazing. Second year staying here & will probably be back next year

Dear Guest, Thank you for taking the time to leave such a lovely review and for choosing to stay with us. We’re delighted to hear you enjoyed your stay and we hope to have the pleasure of welcoming you back again very soon. Warm regards, Sebel Twin Towns Resort

Customer review rating 4.5/5

Peter T. Couples - Confirmed reviews ALL

Staff and facilities are excellent particularly with the link to the Twin town services club and our welcome as an ACCOR member.

Customer review rating 4.5/5

Vicky K. Couples - Confirmed reviews ALL

Great Stay. Just one little hiccup when the fire alarm went off there wasn’t any communication with anybody very unsettling for the older people.

Customer review rating 5.0/5

Paul K. Solo - Confirmed reviews ALL

The Sebel Twin Towns offers great facilities, a very comfortable room, a very satisfying buffet breakfast and very courteous, professional staff.

Dear Guest, Thank you for taking the time to leave such a lovely review and for choosing to stay with us. We’re delighted to hear you enjoyed your stay and we hope to have the pleasure of welcoming you back again very soon. Warm regards, Sebel Twin Towns Resort

Customer review rating 5.0/5

Mervyn T. Couples - Confirmed reviews ALL

Good stay, enjoyable.

Dear Guest, Thank you for taking the time to leave you feedback and for choosing to stay with us. We’re delighted to hear you enjoyed your stay and we look forward to welcoming you back for your next stay soon. Warm regards, Sebel Twin Towns Resort

Customer review rating 5.0/5

Gail R. Solo - Confirmed reviews ALL

As above

Dear Guest, We’re delighted to hear you enjoyed your stay and we look forward to welcoming you back for your next stay soon. Thank you for taking the time to leave you feedback and for choosing to stay with us. Warm regards, Sebel Twin Towns Resort

Customer review rating 4.5/5

Sent T. G. -. O. 2. Business - Confirmed reviews ALL

We held our small conference at Twin Towns, incorporating a conference dinner, day delegate package, accommodation and breakfast. It was a central location and appreciated the quality of the service, food, and facilities!

Dear Guest, Thank you for taking the time to leave you feedback and for choosing to stay with us. We’re delighted to hear you enjoyed your stay and we look forward to welcoming you back for your next stay soon. Warm regards, Sebel Twin Towns Resort

Customer review rating 5.0/5

Michael C. Families - Confirmed reviews ALL

I’m going to be 100% honest because I believe this hotel deserves it. I’ve stayed in some of the finest hotels, including penthouses costing $2,500–$3,000 a night. Can you compare the view from this hotel to something like the Shangri-La’s spectacular view of Sydney Harbour? No, you can’t. But can you compare everything else, from the exceptional service and friendly staff to the magnificent breakfast and fantastic facilities? Absolutely! In fact, I would comfortably place this hotel among my top five favourites anywhere I’ve stayed. That’s not to say the views here aren’t lovely, because they are! But I don’t come to Tweed Heads for the view. I come to watch the V8 Supercars from my grandstand on the Gold Coast, enjoy a show at Twin Towns, or spend a wonderful holiday with family. And whenever I do, this is always the first hotel I choose. The staff: Their friendliness, professionalism and genuine willingness to help are exceptional. I’m a particularly fussy person who appreciates things being done correctly the first time, and throughout my many stays over the years, they have never let me down. My biggest gold star! ⭐

Dear Guest, Thank you so much for such a wonderful review and for your continued loyalty over the years. It means a great deal to know that our team, service and facilities continue to make your stays so enjoyable! Your kind words and gold star are very much appreciated by the entire team! We look forward to welcoming you back for many more stays. Warm regards, Sebel Twin Towns Resort

Customer review rating 4.5/5

Steve H. Couples - Confirmed reviews ALL

We had a wonderful time at the Sebel. So many great facilities and enjoyed a warm spa in the rainy weather. The breakfast catered for everyone and the staff at breakfast were so efficient and friendly. Great location to explore the local area and easy access to Twin Towns. Great happy hour at the bar downstairs as well and again, a delightful bar man to help us out.

Customer review rating 4.5/5

Norm H. Couples - Confirmed reviews ALL

Easy book in and out. Car park a bit tight and the breakfast is great.

Dear Guest, Thank you for taking the time to leave such a lovely review and for choosing to stay with us. We’re delighted to hear you enjoyed your stay. Your kind feedback is greatly appreciated and means a lot to our team. We hope to have the pleasure of welcoming you back for your next stay soon. Warm regards, Sebel Twin Towns Resort

Customer review rating 2.5/5

Susan C. Solo - Confirmed reviews ALL

Staff were great overall on the desk and in the restaurant but for the amount i paid, over 300, and over 400 per night, the room and room extras were poor. I also note my room 302 was not clean especially the bathroom fittings. Carpet not properly vacuumed. The shower spread water everywhere, which i had to mop up with towels, hard with a physical disability. No service for lifting suitcase even for disabled people. Poor elements for the price and just good practice, not impressed.

Customer review rating 5.0/5

Lyn M. Couples - Confirmed reviews ALL

Check in easy with pleasant you man behind counter. Room nice with a good view. Delicious breakfast included in our package

Dear Guest, Thank you for taking the time to leave you feedback and for choosing to stay with us. We’re delighted to hear you enjoyed your stay and we look forward to welcoming you back for your next stay soon. Warm regards, Sebel Twin Towns Resort

Customer review rating 3.5/5

Nicole E. Families - Confirmed reviews ALL

With the exception of the exact room we were in the stay was great. Great location, extensive buffet breakfast. Modern room, very clean and tidy however was located right above the entryway roof. Half the view was the top of the roof, tiny view of the ocean between a gap in buildings despite being advertised as ocean view.

Customer review rating 5.0/5

Deborah B. Couples - Confirmed reviews ALL

Friendly customer service throughout the stay and visiting the Twin Towns club.

Dear Guest, Thank you for taking the time to leave such a lovely review and for choosing to stay with us. We’re delighted to hear you enjoyed your stay. Your kind feedback is greatly appreciated and means a lot to our team. We hope to have the pleasure of welcoming you back for your next stay soon. Warm regards, Sebel Twin Towns Resort

Customer review rating 5.0/5

William O. Couples - Confirmed reviews ALL

Comfortable room great breakfast

Dear Guest, Thank you for your wonderful review and for awarding us a perfect score following your recent stay at The Sebel. We are delighted to hear that you enjoyed your comfortable room, particularly the large television, and that you were impressed with our breakfast selection. It is also lovely to know that you found the booking process easy and had such a positive experience throughout your stay. Thank you for your kind comments regarding our reception team member who assisted you during the day shift. We will be sure to share your feedback with our team, as recognition such as this is always appreciated. As an ALL Accor Classic member, we sincerely appreciate your loyalty and are pleased to know that you had such a positive experience with us. Thank you once again for your excellent feedback and recommendation. We look forward to welcoming you both back to The Sebel for another enjoyable stay. Kind regards, The Sebel Team

Customer review rating 5.0/5

Catherine M. Business - Confirmed reviews ALL

From the moment of check in, through to check out, everything flowed well: Parking was straightforward and not as fiddly as at some hotels. The room was clean and had very good facilities The lifts worked well The staff were down to earth, very professional, switched on and nothing was too much trouble The breakfast area was excellent, generous. The opening hours were great, being from 5.30 am, fitting in well with a conference I was attending.

Dear Guest, Thank you for taking the time to share your feedback and for choosing to stay with us. We’re so pleased to hear you had such an enjoyable visit, and your kind words are truly appreciated by our team! Thank you so much. We look forward to welcoming you back again in the future! Warm regards, Sebel Twin Towns Resort

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