Mondrian Gold Coast 5 stars

Customer review rating (ALL Rating) 4.0/5 575 reviews

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Description

Hotel extras

  • Submerge in a coastal dreamscape. Discover the barefoot rhythm of Burleigh Beach.

  • Relish coastal Italian cuisine, fresh surf to plate seafood in Haven, drinks at the Pool Club.

  • Ciel Spa is a dynamic wellness retreat featuring biohacking technology and holistic therapies.

  • Experience sun-drenched beach houses, suites, and studios, where design meets natural beauty.

  • Discover a world of unique venues that redefine how you meet, gather, and celebrate.

Our accommodation(s)

Hotel location

Mondrian Gold Coast

3 First Avenue
4220 Burleigh Heads
Australia

GPS:-28.08566, 153.45017

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  575 reviews

Customer review rating 5.0/5

Joanne L. Couples - Confirmed reviews ALL

From arrival throughout our entire stay, staff were friendly and diligent in ensuring all our needs were met. The facilities were of high standard, the room very comfortable and well appointed with the most beautiful oceanfront view. We will definitely be returning!

Dear Joanne, Thank you for your kind words regarding your stay with us. It is gratifying to know that our team provided you with exceptional service and that you enjoyed our facilities and the stunning oceanfront view. We look forward to welcoming you back in the future. Best regards, Mondrian Gold Coast

Customer review rating 5.0/5

Stuart D. Business - Confirmed reviews ALL

Was a very special night - accommodation/drinks/food was all world class!

Dear Stuart, Thank you for your wonderful feedback. We are delighted to hear that you felt like royalty during your stay and enjoyed our world-class accommodations, drinks, and food. Your satisfaction is our priority, and we look forward to welcoming you back for another special night in the future. Best regards, Mondrian Gold Coast

Customer review rating 3.5/5

Melina V. Families - Confirmed reviews ALL

I felt the hotel is in a good location , the rooms are lovely. I feel the staff were lacking warmth and welcoming attributes for the most part.

Hi Melina, Thank you for sharing your feedback and for staying with us at Mondrian Gold Coast. We’re really pleased to hear you enjoyed our beautiful rooms and location. We’re genuinely sorry to learn that the warmth and welcome you expected from our team did not consistently shine through during your stay. Creating a sincere, engaging arrival and stay experience is something we care deeply about, and your comments will be shared with our leaders to ensure we continue to strengthen this across all touchpoints. As a new hotel, we are still refining certain elements of our service delivery, and feedback like yours helps guide us in the right direction. We appreciate you giving us the opportunity to improve. We hope we have the chance to welcome you back so we can deliver the elevated and heartfelt experience Mondrian is known for. Warm regards, Mondrian Gold Coast Team

Customer review rating 1.5/5

Kiara M. Families - Confirmed reviews ALL

(Private) average staff attitude all round, from check in to restaurant. Check out staff were good. Double charged on card for mini bar items not used, explained this and was told it’ll get fixed, charge remains and not pending. Couldn’t call staff from room, difficult to get any assistance anywhere from any staff. Average food at haven, good food at Lito, poor service. Poor service at haven pool bar, waited 45mins for a fruit platter.

Dear Kiara, Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about our facilities and are pleased to hear you enjoyed the dining experience at Lito. However, it is concerning to learn that the service you received did not meet your expectations. We strive for excellence in all areas, and your observations regarding staff attitude and responsiveness will be reviewed with our team. Regarding the billing issue, we understand the importance of accurate charges and will ensure our accounting team addresses this matter. We value your input as it helps us improve our services. Best regards, Mondrian Gold Coast

Customer review rating 4.5/5

Seymour C. Solo - Confirmed reviews ALL

Loved room

Dear Seymour, Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay and loved your room. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Mondrian Gold Coast

Other web-users rate our hotel

  • 157 reviews 9.5/10 Location
  • 323 reviews 8.1/10 Room
  • 397 reviews 5.9/10 Service
  • 188 reviews 8.4/10 Vibe
  • 177 reviews 6.5/10 Food
  • 84 reviews 6.5/10 Comfort
  • 71 reviews 5/10 Pool
  • 65 reviews 5.6/10 Value

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