Mantra Sierra Grand Broadbeach 4 stars

Customer review rating (ALL Rating) 4.1/5 505 reviews

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Description

Hotel extras

  • 12-seater private theatrette for family and friends

  • Walking distance to pristine beaches

  • Outstanding range of resort facilities

  • Large expansive & well-appointed rooms with full ocean view units available

  • Reception is open from 9am to 5pm

Our accommodation(s)

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Room 1

Suite

3 Bedroom Ocean Suite

  • 7 pers. max
  • 140 / 1506 sq ft
  • Bedding 1 x King size bed(s) and 1 x Queen size bed(s) and 2 x Single bed(s)
  • Views: Ocean/Sea view
  • Most of the accommodation: Balcony

Hotel location

Mantra Sierra Grand Broadbeach

22 Surf Parade
4218 BROADBEACH
Australia

GPS:-28.034654, 153.431848

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

2 pools

Swim in our indoor or outdoor resort-style pools, soak in one of our spas or just bask in the Gold Coast rays on a sun lounge.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  505 reviews

TripAdvisor Rating  4.0/5  1,563 reviews

Great amenities, disappointing room

TripAdvisor rating 2.0/5

alintawest TripAdvisor review

Great location

Customer review rating 5.0/5

Fran Families - Confirmed reviews ALL

Dear Fran, Thank you for taking the time to share your positive experience with us! We are delighted to hear that you enjoyed our great service and found our rooms and facilities to be perfect during your stay. It is wonderful to know that our convenient location made it easy for you to explore nearby attractions such as the beach, restaurants, shopping, and the light rail station—especially for attending the Pearl Jam concert. We appreciate your feedback regarding the addition of a coffee machine in the room. Your suggestion will certainly be taken into consideration as we continually strive to enhance our guests' experiences. Thank you once again for your kind words. We look forward to welcoming you back on your next visit! Warm regards, Joshua Dootson.

Great time

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Dear Peter, Thank you for taking the time to share your positive feedback regarding your recent visit. We are delighted to hear that you enjoyed our prime location and received great service during your stay. It is always our goal to provide a memorable experience for our guests, and we are thrilled that we were able to achieve this for you. We appreciate your kind words and look forward to welcoming you back in the future. Warm regards, Joshua Dootson.

Lovely staff outdated and falling apart apartment

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

Dear STEPHEN H., Thank you for taking the time to tell us about your experience at the Mantra Sierra Grand Broadbeach. I am pleased to read such a lovely feedback about the team, especially about Josh. I will make sure to share it with the team. Thank you for sharing your feedback in regards to the hotels rooms Ambiance and décor. I am a pleased to inform you that we are currently working with apartment owners on upgrades in apartments to ensure high standards that Mantra is known for. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to serve you again in the near future. Sincerely, Dagmara Konieczna General Manager

Lovely place, well located, staff very pleasant, pool well situated for maximum sun; rooms spacious

Customer review rating 4.0/5

Roger Families - Confirmed reviews ALL

Dear Rogger, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you encountered with your initial room setup and the subsequent move to a different accommodation that did not meet your expectations in terms of size and configuration. Your feedback regarding this matter is invaluable as we continuously strive to improve our services. We are pleased to hear that despite these challenges, you were able to enjoy your break and appreciate our wonderful location, facilities, and dedicated staff. It is our goal to provide all guests with a memorable experience, and we are delighted that certain aspects of your stay met those expectations. Please rest assured that we will address your concerns regarding room classifications and setups moving forward. Your insights help us enhance our offerings for future guests. Thank you once again for your understanding and feedback. We hope to welcome you back in the future under more favorable circumstances. Warm regards, Joshua Dootson.

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Other web-users rate our hotel

  • 293 reviews 9.2/10 Location
  • 450 reviews 5.6/10 Room
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  • 35 reviews 4.4/10 WiFi
  • 198 reviews 3/10 Cleanliness
  • 51 reviews 5.5/10 Value
  • 31 reviews 2.2/10 Food
  • 6 reviews 4/10 Breakfast

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