Mantra Sierra Grand Broadbeach

Mantra Sierra Grand Broadbeach

Customer review rating (ALL Rating) 4.1/5 644 reviews

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Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Walking distance to pristine beaches

  • Outstanding range of resort facilities

  • Large expansive & well-appointed rooms

  • Full ocean view units available

ALLSAFE approved hotel

Hotel location

Mantra Sierra Grand Broadbeach

22 Surf Parade
4218 BROADBEACH
Australia

GPS:-28.034654, 153.431848

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi

Our accommodation(s)

Mantra Sierra Grand offers modern and spacious 1, 2 and 3 bedroom fully self contained apartments each featuring contemporary furnishings with some rooms offering panoramic ocean and hinterland views. All rooms offer features including air-conditioning, wireless internet access, full kitchen and laundry facilities.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  644 reviews

TripAdvisor Rating  4.0/5  1,519 reviews

Do not recommend

Customer review rating 1.0/5

Louise F. Families - Confirmed reviews ALL

Very tired room. Holes in furniture and carpet. Old, worn, stained carpet. Rude reception staff member. We were there for a wedding with multiple families staying in six different apartments. Three families were given rooms that were not what they booked e.g, they paid for beach view and we’re given hinterland view. When we arrived there was someone in our assigned car space so we parked in the closest spot and went to reception to let them know. While there I saw my niece who was the one getting married, she had been given a different room to what she had booked, she was in tears. I offered her my room as it was on the 26th floor - the floor she had been promised. I told her the room was a bit tired and I wasn’t sure if she’d be happy with it. I told the man on reception that my car space had been taken so I had parked in the closest spot. He asked me to go and take a photo of the car in my space and told me to move my car or it would be towed. I was taken aback by this and asked him to check the number plate on his system so he could notify the owner. He said he didn’t have time and couldn’t leave the front desk. At this point Rebecca and another staff member appeared and asked if everything was ok, I said no and explained the situation. The original staff member told Rebecca I was rubbishing the hotel to other guests. I explained to her that I was offering my room to my niece and had told her it was shabby and I wasn’t sure if she’d be happy to get ready there on her wedding day. There were no other guests in the foyer apart from my daughter so no one else could possibly have heard me ‘rubishing’ the hotel. Rebecca apologised and gave me an alternate parking space. I went directly down and moved my car. The man on reception was unfriendly, unhelpful and quite frankly rude. At one point I asked him to stop speaking to me as I was flabbergasted by the way he spoke to me. I wasn’t the only guest in our large party who had this experience. I’m not sure how any of the above meets the Mantra standards.

Good location, great stay

TripAdvisor rating 5.0/5

AnneM2958 Friends getaway - TripAdvisor review

Great outlook from Ocean View Room, perfect location. Accessible to good restaurants and amenities. 3 bedroom apartment had everything you need for a comfortable stay. Pool and spa was great. Rooms a little bit dated, need some upgrades done.

Great stay

Customer review rating 4.0/5

Karen Couples - Confirmed reviews ALL

The apartments were very generously sized and comfortable. The kitchen was well equiped and the facilities were very good. There is a large warm pool and well equiped gym. The staff were friendly and helpful and the location suited us very well.

Great stay

TripAdvisor rating 5.0/5

kiwikarenonholiday Couples - TripAdvisor review

The apartments were very generously sized and comfortable. The kitchen was well equiped and the facilities were very good. There is a large warm pool and well equiped gym. The staff were friendly and helpful and the location suited us very well.

Great Position

Customer review rating 5.0/5

Andrea P. Families - Confirmed reviews ALL

Perfectly placed and easy to find. Clean and suited our needs

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Other web-users rate our hotel

  • 272 reviews 9.1/10 Location
  • 486 reviews 5.6/10 Room
  • 279 reviews 7.8/10 Service
  • 18 reviews 2.9/10 WiFi
  • 214 reviews 2.6/10 Cleanliness
  • 36 reviews 3.6/10 Food

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