Mantra Sierra Grand Broadbeach 4 stars

Customer review rating (ALL Rating) 4.1/5 526 reviews

Mantra Sierra Grand Broadbeach - Image 1
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22 Surf Parade, 4218 BROADBEACH, Australia

Description

Hotel extras

  • Walking distance to pristine beaches

  • Outstanding range of resort facilities

  • Large expansive & well-appointed rooms with full ocean view units available

  • Reception is open from 9am to 5pm

Our accommodation(s)

Suite

3 Bedroom Ocean Suite

  • 7 pers. max
  • 140 m² / 1506 sq ft
  • Bedding 1 x King size bed(s) and 1 x Queen size bed(s) and 2 x Single bed(s)
  • Views: Ocean/Sea view
  • Most of the accommodation: Balcony
See availabilities

Hotel location

Mantra Sierra Grand Broadbeach

22 Surf Parade
4218 BROADBEACH
Australia

GPS:-28.034654, 153.431848

Telephone
Fax +61 7 5668 5101

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

2 pools

Swim in our indoor or outdoor resort-style pools, soak in one of our spas or just bask in the Gold Coast rays on a sun lounge.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  526 reviews

Customer review rating 4.5/5

Scott O. Couples - Confirmed reviews ALL

Rooms were spacious with a good view of the beach ,only five minute walk to the beach and close to restaurants

Dear Guest, Thank you for your kind words and for sharing your experience. We’re delighted to hear you enjoyed the spacious rooms, the beach views, and the convenient location near Broadbeach’s eateries and restaurants. We appreciate your feedback and look forward to welcoming you back to Mantra Sierra Grand for another enjoyable stay. Warm regards, The Team at Mantra Sierra Grand

Customer review rating 5.0/5

Johan R. Business - Confirmed reviews ALL

The reception staff were friendly and accomodating

Dear Guest, Thank you for your lovely review. We’re so glad you enjoyed the apartment, the views, and found the location convenient. It’s wonderful to hear our team, as well as the pool and gym, made your stay even more enjoyable. We look forward to welcoming you back to Mantra Sierra Grand soon. Warm regards, The Team at Mantra Sierra Grand

Customer review rating 4.0/5

John W. Friends - Confirmed reviews ALL

Great room with a excellent view of the ocean

Dear Guest, Thank you for your review! We’re so pleased the location was just what you were after and that you enjoyed the room and ocean views. Hope to welcome you back again soon. Kind regards, The Team at Mantra Sierra Grand

Customer review rating 5.0/5

Denise G. Families - Confirmed reviews ALL

Amazing,relaxing and clean.Thankyou.

Dear Guest, Thank you for your wonderful review. We’re delighted to hear that you enjoyed a relaxing and clean stay with your family, and that our team helped make your visit comfortable. We appreciate your feedback regarding the WiFi speed and will continue to look for ways to improve connectivity for our guests. We look forward to welcoming you back to Mantra Sierra Grand on your next visit. Warm regards, The Team at Mantra Sierra Grand

Customer review rating 4.0/5

Marilyn R. Families - Confirmed reviews ALL

For the fact we were staying 7 nights an 5 units over all i think u should review the fact u provide one towel per person therefore u have to get your towel washed an dried between showers not really ok if u dont want to spend time waiting for the washer an if u wanted extra a $5 charge is not really acceptable especially when our accommodation overall was around $6000 . And being in the accommodation industry for 25 years i would say to wash an dry the towels every day would be more costly than providing 2 per guest. We also found out of the 5 units 3 had cleaning issues which once we notified reception were dealt with but maybe a pre arrival check would prevent this. One was the 3 bedder which was really bad with under the sofa cushions was so much food etc an the sofas themselves needed a good clean. Other than that the location is amazing the pool an bbq areas great for our gatherings. We will stay again so please don't take this as negative feedback I always tell my guests we appreciate any feedback otherwise we won't know to improve certain areas.

Dear Guest, Thank you for your detailed feedback and for choosing to stay with us across multiple apartments. We’re pleased to hear you enjoyed our location and facilities, and that our team was able to assist during your stay. We appreciate your comments regarding towels and housekeeping. As a serviced apartment property, we provide an initial set of amenities, with additional servicing and items available on request. On this occasion, we understand our team did provide extra towels during your stay, however we apologise if this aspect was not clearly communicated or did not meet your expectations. We also regret the cleanliness issues you encountered on arrival. While we’re glad these were addressed promptly, your feedback has been shared with our housekeeping team to reinforce pre-arrival checks and overall presentation standards. Thank you again for your constructive feedback, we do value it, and we look forward to welcoming you back for an improved experience. Warm regards, The Team at Mantra Sierra Grand

Other web-users rate our hotel

  • 346 reviews 9.5/10 Location
  • 526 reviews 5.3/10 Room
  • 287 reviews 7.9/10 Service
  • 43 reviews 2.5/10 WiFi
  • 244 reviews 2.1/10 Cleanliness
  • 49 reviews 4.6/10 Value
  • 42 reviews 3.1/10 Food
  • 9 reviews 2.2/10 Breakfast

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