Mantra Sierra Grand Broadbeach 4 stars

Customer review rating (ALL Rating) 4.1/5 483 reviews

Mantra Sierra Grand Broadbeach - Image 1
Mantra Sierra Grand Broadbeach - Image 2
Mantra Sierra Grand Broadbeach - Image 3
Mantra Sierra Grand Broadbeach - Image 4
22 Surf Parade, 4218 BROADBEACH, Australia

Description

Hotel extras

  • 12-seater private theatrette for family and friends

  • Walking distance to pristine beaches

  • Outstanding range of resort facilities

  • Large expansive & well-appointed rooms

  • Full ocean view units available

Our accommodation(s)

Suite

3 Bedroom Ocean Suite

  • 7 pers. max
  • 140 m² / 1506 sq ft
  • Bedding 1 x King size bed(s) and 1 x Queen size bed(s) and 2 x Single bed(s)
  • Views: Ocean/Sea view
  • Most of the accommodation: Balcony

Hotel location

Mantra Sierra Grand Broadbeach

22 Surf Parade
4218 BROADBEACH
Australia

GPS:-28.034654, 153.431848

Telephone
Fax +61 7 5668 5101

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

2 pools

Swim in our indoor or outdoor resort-style pools, soak in one of our spas or just bask in the Gold Coast rays on a sun lounge.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  483 reviews

TripAdvisor Rating  4.0/5  1,550 reviews

Great Location, Room for improvement

Customer review rating 3.5/5

Stephen Y. Families - Confirmed reviews ALL

We have stayed at the Sierra Grand some years ago, and found the location to be very convenient, close to Pacific Fair, Broadbeach and Convention Center. However, as an Accor Plus Platinum member many of the membership and status benefits associated are not available or offered at this site, - There are no options for breakfast, which is our fault for not reviewing the amenities before finalizing the booking, there are no welcome drinks - not even a bottle of water in the rooms and while we stayed for 8 days, we did not have a room cleaned or serviced during the stay. Our room a 3 bedroom apartment room 801, was very spacious and more than enough room for our family, the one fault was the rooms windows did not sealed correctly, making it very noisy being on the main road and also allowing breeze into the rooms, which as we visited in Winter, a little chilly for our children at night, having to place extra blankets on their beds, due to no heating available in the bedrooms and only in the main living area. The sliding door to the balcony also did not seem to be very secure with-it physically rattling in the wind during the day, so the room we stayed in needs some maintenance work as even the blinds were ripped in the main living area. Overall though the location of the property is great and close to all the main features of the Gold Coast - beaches, shopping, restaurants, with an easy stroll to all and the light rail just outside to venture up to Surfers Paradise and beyond.

Great Location - Just needs some work!

TripAdvisor rating 4.0/5

Youngy2 TripAdvisor review

We have stayed at the Sierra Grand some years ago, and found the location to be very convenient, close to Pacific Fair, Broadbeach and Convention Center. However, as an Accor Plus Platinum member many of the membership and status benefits associated are not available or offered at this site, - There are no options for breakfast, which is our fault for not reviewing the amenities before finalizing the booking, there are no welcome drinks - not even a bottle of water in the rooms and while we stayed for 8 days, we did not have a room cleaned or serviced during the stay. Our room a 3 bedroom apartment room 801, was very spacious and more than enough room for our family, the one fault was the rooms windows did not sealed correctly, making it very noisy being on the main road and also allowing breeze into the rooms, which as we visited in Winter, a little chilly for our children at night, having to place extra blankets on their beds, due to no heating available in the bedrooms and only in the main living area. The sliding door to the balcony also did not seem to be very secure with-it physically rattling in the wind during the day, so the room we stayed in needs some maintenance work as even the blinds were ripped in the main living area. Overall though the location of the property is great and close to all the main features of the Gold Coast - beaches, shopping, restaurants, with an easy stroll to all and the light rail just outside to venture up to Surfers Paradise and beyond.

Fab location

Customer review rating 4.5/5

Fiona T. Families - Confirmed reviews ALL

Easy check in, apartment fab was on 2103. Lovely layout of rooms with 2 bathrooms & facilities such as washing machine & dryer and view over to the sea and 5 mins walk to Pacific Fair & restaurants was fab. Main desk helpful if needed washing powder, sponges or dishcloth or anything else.

Great location and space.

TripAdvisor rating 5.0/5

TRIXYBELLEdinburgh Couples - TripAdvisor review

Easy check in, apartment fab was on 2103. Lovely layout of rooms with 2 bathrooms & facilities such as washing machine & dryer and view over to the sea and 5 mins walk to Pacific Fair & restaurants was fab. Main desk helpful if needed washing powder, sponges or dishcloth or anything else. Plenty cafes nearby for breakfast. Pool, sauna, steam room, jacuzzi small areas inside but enough room if you don’t want to be outside if too hot/cold. Wfi for free a bit ropey so maybe arrange to pay extra for it if essential. Maybe a few more throws for the beds if in cooler months or choose to put heat on with air conditioning. Enjoyed our time here .

Not as Grand as it sounds

Customer review rating 3.0/5

Ian H. Business - Confirmed reviews ALL

Afterhours check-in was anightmare, the intercom volume and quality was so bad they couldnt hear me, tried nearly 20 minutes with intercom and many time it never even went through. Called the number on the checkin instructions email and it was the wrong number! Called the number from google and after multiple disconnections and a long wait finall got the pin from a faint low quality voice at the end of the line. Room was ok overall, good size and self contained, no room service, everyhting wroked fine.

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Other web-users rate our hotel

  • 253 reviews 9.5/10 Location
  • 392 reviews 6/10 Room
  • 231 reviews 8.1/10 Service
  • 32 reviews 2.3/10 WiFi
  • 175 reviews 3.6/10 Cleanliness
  • 47 reviews 5.3/10 Value
  • 33 reviews 8.1/10 Wellness Area
  • 27 reviews 2.3/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.