Mantra Sierra Grand Broadbeach 4 stars

Customer review rating (ALL Rating) 4.1/5 561 reviews

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Description

Hotel extras

  • Walking distance to pristine beaches

  • Outstanding range of resort facilities

  • Large expansive & well-appointed rooms with full ocean view units available

  • Reception is open from 9am to 5pm

Our accommodation(s)

Suite

3 Bedroom Ocean Suite

  • 7 pers. max
  • 140 / 1506 sq ft
  • Bedding 1 x King size bed(s) and 1 x Queen size bed(s) and 2 x Single bed(s)
  • Views: Ocean/Sea view
  • Most of the accommodation: Balcony

Hotel location

Mantra Sierra Grand Broadbeach

22 Surf Parade
4218 BROADBEACH
Australia

GPS:-28.034654, 153.431848

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

2 pools

Swim in our indoor or outdoor resort-style pools, soak in one of our spas or just bask in the Gold Coast rays on a sun lounge.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  561 reviews

Customer review rating 5.0/5

Michael S. Business - Confirmed reviews ALL

These were amazing rooms, well appointed, Spacious and modern

Dear Guest, Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed the comfort and presentation of the apartment, and that the space and modern touches contributed to a pleasant stay. Your kind comments are truly appreciated, and we hope to welcome you back for another enjoyable visit in the future. Kind regards, The Team at Mantra Sierra Grand

Customer review rating 4.5/5

Joanne B. Couples - Confirmed reviews ALL

Room had everything we needed, beds comfortable, great view

Dear Guest, Thank you for sharing your feedback following your recent stay. We are pleased to hear that you enjoyed the comfort of your room and found it well equipped for your needs. It is also great to know that the beds and views added to your overall experience. Our location close to the beach and surrounding shops is something many guests value, and we are glad it made your stay more enjoyable. We appreciate your kind comments and hope to welcome you back again soon. Kind regards, The Team at Mantra Sierra Grand

Customer review rating 2.0/5

Natalie G. Families - Confirmed reviews ALL

Also it was extremely noisy. Staff offered ear plugs which helped slightly. The blinds were filthy and they did very little to keep the light out. Generally the apartment and furniture were extremely tired and of a lower standard expected for a mantra.

Dear Guest, Thank you for taking the time to share your feedback and for visiting the Gold Coast. We are pleased to hear you enjoyed your time in the area, however it is disappointing to learn that your stay with us did not meet expectations. We sincerely apologise for the cleanliness concerns on arrival, particularly in the bathroom, as well as the pest issue you encountered. This falls short of the standards we expect, and your comments have been shared with our housekeeping and maintenance teams for review. We also regret that noise impacted your comfort and that aspects such as the blinds and overall condition of the apartment did not meet the level you anticipated. Your feedback is important and helps guide our ongoing improvements across the property. Thank you again for bringing these matters to our attention. We do hope we have the opportunity to welcome you again and provide a more positive experience. Kind regards, The Team at Mantra Sierra Grand

Customer review rating 4.5/5

Jeffrey D. Families - Confirmed reviews ALL

I had a fabulous short stay in an awesome apartment with lots of space and ocean views. Great overall experience with welcome from friendly staff (thanks Toni you were fantastic).

Dear Guest, Thank you for sharing your wonderful feedback following your recent stay with us. We are delighted to hear that you had an enjoyable visit and made the most of our convenient location near Broadbeach. It is great to know that the spacious apartment and ocean views added to your experience. We are especially pleased to hear your kind comments about our team. Your recognition will certainly be shared and appreciated. We look forward to welcoming you and your family back again soon. Kind regards, The Team at Mantra Sierra Grand

Customer review rating 3.5/5

Mary C. Families - Confirmed reviews ALL

All good, outdoor pool was getting repaired and indoor pool smelt of chemicals. Staff were very good. Unit clean although the door on the refrigerator keeps falling off when opened. Single beds are really not very good and not for adults. Position of the third room is also near the kitchen so not in a very good position for those that would like to sleep in.

Dear Guest, Thank you for taking the time to share your feedback with us. We are pleased to hear you enjoyed our convenient location and found our team to be very good, as well as your apartment clean on arrival. We appreciate you bringing the concerns regarding the pool facilities, bedding comfort, and some maintenance items to our attention. Your comments have been shared with our team for review, particularly in relation to the refrigerator door and overall room setup. We understand that comfort and room layout are important to a restful stay, and your feedback is valuable in helping us improve the guest experience. We hope we can serve you better next time. Kind regards, The Team at Mantra Sierra Grand

Other web-users rate our hotel

  • 344 reviews 9.4/10 Location
  • 543 reviews 5/10 Room
  • 278 reviews 7.7/10 Service
  • 39 reviews 2.4/10 WiFi
  • 248 reviews 2.3/10 Cleanliness
  • 43 reviews 4.2/10 Value
  • 43 reviews 2.5/10 Food
  • 8 reviews 1/10 Breakfast

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