Mantra Sierra Grand Broadbeach 4 stars

Customer review rating (ALL Rating) 4.1/5 583 reviews

Mantra Sierra Grand Broadbeach - Image 1
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Mantra Sierra Grand Broadbeach - Image 4
22 Surf Parade, 4218 BROADBEACH, Australia

Description

Hotel extras

  • Walking distance to pristine beaches

  • Outstanding range of resort facilities

  • Large expansive & well-appointed rooms with full ocean view units available

  • Reception is open from 9am to 5pm

Our accommodation(s)

Book this hotel
Room 1

Suite

3 Bedroom Ocean Suite

  • Bottled water
  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator with freezer compartment
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Tv Facilities

  • Blu Ray Player
  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DVD player
  • Free movies/video
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen
  • PDP screen - Plasma display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Complete cleaning
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Vacuum cleaner

Electric Facilities

  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
  • 7 pers. max
  • 140 m² / 1506 sq ft
  • Bedding 1 x King size bed(s) and 1 x Queen size bed(s) and 2 x Single bed(s)
  • Views: Ocean/Sea view
  • Most of the accommodation: Balcony
See availabilities

Apartment

2 Bedroom Apartment

  • Bottled water
  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator with freezer compartment
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Tv Facilities

  • Blu Ray Player
  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DVD player
  • Free movies/video
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen
  • PDP screen - Plasma display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Complete cleaning
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Vacuum cleaner

Electric Facilities

  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Apartment

2 Bedroom Ocean

  • Bottled water
  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator with freezer compartment
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Tv Facilities

  • Blu Ray Player
  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DVD player
  • Free movies/video
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen
  • LED screen - Light-emitting diode screen
  • PDP screen - Plasma display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Complete cleaning
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Vacuum cleaner

Electric Facilities

  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Apartment

3 Bedroom Apartment

  • Bottled water
  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator with freezer compartment
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Tv Facilities

  • Blu Ray Player
  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DVD player
  • Free movies/video
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen
  • PDP screen - Plasma display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Complete cleaning
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Mantra Sierra Grand Broadbeach

22 Surf Parade
4218 BROADBEACH
Australia

GPS:-28.034654, 153.431848

Telephone
Fax +61 7 5668 5101
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property
  • 43 rooms
  • 43 non-smoking rooms
  • 30 floors

Languages spoken at the hotel

  • Brazilian
  • English
  • Spanish
  • Japanese
  • Portuguese

100% Non Smoking Property

Elevator to all floor

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel Additional charge

Air conditioning

Desk equipment available

  • Plugs and converters available on desks

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Pets

Pets not allowed

Catering

Snack and beverage machine

  • Snack and beverage machine

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Board games available
  • Green area
  • Tourist guide for families
  • Children''s TV Channels

Well-being

Outdoor Pool

  • Outside
  • On site

Indoor Pool

  • Covered
  • On site

Mantra Sierra Grand

  • On site
  • Sauna room

Sports and leisure

Tennis

  • On site

Gym

  • Nearby

Bodybuilding equipment/Gym

  • On site

Tennis

  • Nearby

Bodybuilding equipment/Gym

  • Nearby
  • On site
  • Indoor parking
  • Private
  • No parking space
  • Parking opened 24/7
  • Max Limited Height: 2 m / 6.55 ft
  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom
  • Stairs

Security

  • Well-lit parking
  • Extinguisher
  • Sprinkler
  • Parking equipped with lights
  • Patrolled parking
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

2 pools

Photo out of - Pool

Swim in our indoor or outdoor resort-style pools, soak in one of our spas or just bask in the Gold Coast rays on a sun lounge.

Outdoor Pool

Take some time out to relax by the pool during your stay at our hotel. Dip your feet in the water and experience true relaxation

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Location

  • On site
  • 0 m / 0 mi

Pool features

  • Outdoor pool
  • Heated Pool
  • Chlorure treatment

At your disposal

  • Swimming ring

Dimension

  • Pool Depth Min: 1.2 m / 3.94 ft
  • Pool Depth Max: 1.6 m / 5.25 ft
  • Pool Size Min: 30 m / 98.43 ft
  • Pool Size Max: 15 m / 49.22 ft

Indoor Pool

Take some time out to relax by the pool during your stay at our hotel. Dip your feet in the water and experience true relaxation

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Location

  • On site
  • 0 m / 0 mi

Pool features

  • Indoor pool
  • Heated Pool
  • Chlorure treatment

At your disposal

  • Swimming ring
  • Infirmary

Dimension

  • Pool Depth Min: 1.1 m / 3.6 ft
  • Pool Depth Max: 1.2 m / 3.94 ft
  • Pool Size Min: 30 m / 98.43 ft
  • Pool Size Max: 15 m / 49.22 ft

Swim in our indoor or outdoor resort-style pools, soak in one of our spas or just bask in the Gold Coast rays on a sun lounge.

Work up a sweat and enjoy the fully equipped gym located onsite.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  583 reviews

Customer review rating 2.0/5

Lauren H. Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed the apartment and our facilities, and that you found the bed comfortable during your stay. At the same time, I am sorry to learn that noise from outside the property and the level of light entering the room impacted your ability to get a restful night's sleep. We understand how important a quiet and comfortable environment is, particularly when travelling. Your feedback regarding the blinds and external noise has been shared with our team for review. We appreciate both your positive comments and your constructive feedback, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Kind Regards, Kavin Dasanayake Front Office Manager Mantra Sierra Grand Broadbeach

Customer review rating 3.5/5

Diana P. Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. While I am pleased to hear that you found our location convenient, I am very sorry to learn about the condition of the apartment upon your arrival. Cleanliness is a fundamental part of the guest experience, and it is disappointing to hear that the apartment did not meet acceptable standards. I understand how frustrating it would have been to feel the need to clean the apartment yourself before being able to settle in and enjoy your holiday. This is certainly not the experience we aim to provide. Your feedback has been shared with our team for review. We appreciate you bringing these concerns to our attention and regret the impact this had on your stay. We hope we can serve you better next time. Kind Regards, Kavin Dasanayake Front Office Manager Mantra Sierra Grand Broadbeach

Customer review rating 2.5/5

Kelvin L. Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. I am pleased to hear that you found our team friendly and welcoming during your stay. Providing warm and helpful service is something we value greatly. I am sorry to learn that the condition of the apartment did not meet your expectations. We appreciate your comments regarding the presentation of the rooms, and your feedback has been shared with our team for review. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back and provide a more enjoyable experience in the future. Kind Regards, Brad Waugh General Manager Mantra Sierra Grand Broadbeach

Customer review rating 4.5/5

Laura J. R. Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback following your stay at Mantra Sierra Grand Broadbeach. We are delighted to hear that you enjoyed the spacious and well appointed apartment, and it sounds like the unexpected upgrade to a two bedroom suite made for an especially comfortable stay. Sometimes those happy booking surprises turn out to be the best ones. It is wonderful to know that you had a relaxing four nights with us, and we truly appreciate your kind comments. We look forward to welcoming you back again for another enjoyable stay on the Gold Coast. Kind Regards, Brad Waugh General Manager Mantra Sierra Grand Broadbeach

Customer review rating 3.5/5

Angela C. Friends - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. I am delighted to hear that you enjoyed our convenient location, stunning views, and the friendly service provided by our team. It is always wonderful to know that these aspects helped make your stay enjoyable. At the same time, I am sorry to learn that the condition and cleanliness of the apartment did not meet your expectations. We understand how important a well presented and comfortable apartment is, and your feedback has been shared with our team for review. We appreciate both your positive comments and your constructive feedback, and we hope to have the opportunity to welcome you back for an even better stay in the future. Kind Regards, Brad Waugh General Manager Mantra Sierra Grand Broadbeach

Dear Guest, Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed the apartment and our facilities, and that you found the bed comfortable during your stay. At the same time, I am sorry to learn that noise from outside the property and the level of light entering the room impacted your ability to get a restful night's sleep. We understand how important a quiet and comfortable environment is, particularly when travelling. Your feedback regarding the blinds and external noise has been shared with our team for review. We appreciate both your positive comments and your constructive feedback, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Kind Regards, Kavin Dasanayake Front Office Manager Mantra Sierra Grand Broadbeach

Customer review rating 3.5/5

Diana P. Families - Confirmed reviews ALL

Hopefully you have time to clean the apartment before you can enjoy your holiday . IT WAS FiFTHY. !!!!!!

Dear Guest, Thank you for taking the time to share your feedback. While I am pleased to hear that you found our location convenient, I am very sorry to learn about the condition of the apartment upon your arrival. Cleanliness is a fundamental part of the guest experience, and it is disappointing to hear that the apartment did not meet acceptable standards. I understand how frustrating it would have been to feel the need to clean the apartment yourself before being able to settle in and enjoy your holiday. This is certainly not the experience we aim to provide. Your feedback has been shared with our team for review. We appreciate you bringing these concerns to our attention and regret the impact this had on your stay. We hope we can serve you better next time. Kind Regards, Kavin Dasanayake Front Office Manager Mantra Sierra Grand Broadbeach

Customer review rating 2.5/5

Kelvin L. Couples - Confirmed reviews ALL

Staff were friendly.

Dear Guest, Thank you for taking the time to share your feedback. I am pleased to hear that you found our team friendly and welcoming during your stay. Providing warm and helpful service is something we value greatly. I am sorry to learn that the condition of the apartment did not meet your expectations. We appreciate your comments regarding the presentation of the rooms, and your feedback has been shared with our team for review. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back and provide a more enjoyable experience in the future. Kind Regards, Brad Waugh General Manager Mantra Sierra Grand Broadbeach

Customer review rating 4.5/5

Laura J. R. Business - Confirmed reviews ALL

I accidentally booked a two bedroom suite, and had it all to myself for 4 very comfortable nights. Zero regrets 😊

Dear Guest, Thank you for taking the time to share your feedback following your stay at Mantra Sierra Grand Broadbeach. We are delighted to hear that you enjoyed the spacious and well appointed apartment, and it sounds like the unexpected upgrade to a two bedroom suite made for an especially comfortable stay. Sometimes those happy booking surprises turn out to be the best ones. It is wonderful to know that you had a relaxing four nights with us, and we truly appreciate your kind comments. We look forward to welcoming you back again for another enjoyable stay on the Gold Coast. Kind Regards, Brad Waugh General Manager Mantra Sierra Grand Broadbeach

Customer review rating 3.5/5

Angela C. Friends - Confirmed reviews ALL

Great location, amazing views, friendly staff, only let down was that the apartment was a little dirty and rundown.

Dear Guest, Thank you for taking the time to share your feedback. I am delighted to hear that you enjoyed our convenient location, stunning views, and the friendly service provided by our team. It is always wonderful to know that these aspects helped make your stay enjoyable. At the same time, I am sorry to learn that the condition and cleanliness of the apartment did not meet your expectations. We understand how important a well presented and comfortable apartment is, and your feedback has been shared with our team for review. We appreciate both your positive comments and your constructive feedback, and we hope to have the opportunity to welcome you back for an even better stay in the future. Kind Regards, Brad Waugh General Manager Mantra Sierra Grand Broadbeach

Customer review rating 4.5/5

Claire H. Families - Confirmed reviews ALL

I am always wary of reading reviews before I go to a hotel as sometimes people can be so negative. So here is a helpful review to all of you that are thinking of staying here. Yes, the rooms are older but in saying that they are super spacious and very comfortable. We were staying in room 1203 and I could not fault the room at all. Comfy beds, big balcony, well fitted out. Only thing I would say was missing was some plastic glasses, plates, bowls and Tupperware because when you are travelling with kids that is what you need (I did leave a big plastic bowl and platter there for the next guests). The staff were incredibly friendly in the front desk and nothing was too much. They left a little gift for my husband for his birthday which was lovely. Location is so super handy for busy Broadbeach. Easy walking distance to beach, restaurants, surf clubs, Pacific Fair and Casino. Yes it is noisy, yes it is busy and yes it is not peaceful laying around the pool, but you are in Broadbeach! One of the busiest suburbs on the Gold Coast. Pools were great and clean. We didn't use the gym but it looked well fitted out. Car park is a little tight but secure. All in all great stay in a clean, spacious hotel close to everything you need.

Dear Guest, Thank you for taking the time to share such a detailed review of your recent stay with us. I am delighted to hear that you and your family enjoyed your time at Mantra Sierra Grand Broadbeach. It is wonderful to know that you found the apartment spacious, comfortable, and well equipped, and that our location made it easy to enjoy everything Broadbeach has to offer. We are also pleased that you enjoyed our pools and appreciated the security of the parking facilities. Thank you for your kind words about our front office team. It is especially rewarding to hear that the birthday gesture for your husband helped make the occasion a little more special. Your recognition of our team's hospitality is greatly appreciated. We also appreciate your suggestion regarding additional family friendly kitchen items. Feedback such as this helps us better understand the needs of our guests and enhance the overall experience. Thank you again for your balanced and thoughtful review. We look forward to welcoming you and your family back for another enjoyable stay in the future. Kind Regards, Brad Waugh General Manager Mantra Sierra Grand Broadbeach

Customer review rating 4.0/5

Jasmin B. Couples - Confirmed reviews ALL

Good spot and comfortable rooms. We had a squealing noise outside our room on and off all night. Spoke to staff but it wasn’t resolved.

Dear Guest, Thank you for taking the time to share your feedback. I am pleased to hear that you found our location convenient and that you were comfortable during your stay. I am sorry to learn that the noise outside your room affected your rest and that the issue was not resolved during your visit. We understand how important a peaceful night's sleep is, and I appreciate how disappointing this must have been. Your feedback has been shared with our team for review. Thank you for bringing this to our attention. We hope to have the opportunity to welcome you back and provide a more enjoyable experience in the future. Kind Regards, Brad Waugh General Manager Mantra Sierra Grand Broadbeach

Customer review rating 4.5/5

Wafa J. Families - Confirmed reviews ALL

Location was great. Very spacious. Value for money. 2 bathrooms was a great upgrade from what i originally booked. The bath was a nice inclusion as well.

Dear Guest, Thank you for taking the time to share your feedback. I am delighted to hear that you enjoyed our convenient location and found the apartment spacious and great value for money. It is also wonderful to know that the upgrade to a two bathroom apartment and the inclusion of the bath helped make your stay even more enjoyable. We appreciate your positive comments and are pleased that the apartment suited your needs during your visit to Broadbeach. We look forward to welcoming you back for another enjoyable stay in the future. Kind Regards, Kavin Dasanayake Front Office Manager Mantra Sierra Grand Broadbeach

Customer review rating 4.0/5

Sue L. L. Friends - Confirmed reviews ALL

We stayed here last year and the apartment we got this trip wasn't as clean or well maintained as the last years apartment

Dear Guest, Thank you for choosing to stay with us again and for taking the time to share your feedback. I am pleased to hear that you enjoyed your stay overall. As a returning guest, it is wonderful to welcome you back, and we appreciate your continued support. I am sorry to learn that the apartment on this occasion did not meet the same standard of cleanliness and maintenance that you experienced during your previous visit. We understand how important consistency is, and your feedback has been shared with our team for review. Thank you again for your comments. We hope to have the opportunity to welcome you back for another enjoyable stay in the future. Kind Regards, Kavin Dasanayake Front Office Manager Mantra Sierra Grand Broadbeach

Customer review rating 5.0/5

Craig W. Families - Confirmed reviews ALL

The car parking spot allocated was a dreadful spot and not easy to navigate

Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed your apartment and found it well maintained and equipped with everything needed for a comfortable stay. It is wonderful to know that the quality of the accommodation contributed positively to your experience. We appreciate your comments regarding the allocated car parking space. We understand that some parking spaces can be more challenging to access than others, particularly depending on vehicle size. Your feedback has been shared with our team for review. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back for another enjoyable stay in the future. Kind Regards, Kavin Dasanayake Front Office Manager Mantra Sierra Grand Broadbeach

Customer review rating 5.0/5

Shayal C. Families - Confirmed reviews ALL

We stayed for 7 nights and it was a very very comfortable stay. The location was perfect, we had great space for the kids in the room, the facilities at the property was amazing too. We loved it and would definitely stay again.

Dear Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that you and your family enjoyed a comfortable seven night stay and found our location convenient for exploring Broadbeach. It is wonderful to know the spacious accommodation suited your family well and that you were able to make the most of the facilities throughout your visit. Your kind feedback means a great deal to our team, and we are thrilled that your stay left such a positive impression. We look forward to welcoming you and your family back to Mantra Sierra Grand again soon. Kind Regards, Brad Waugh General Manager Mantra Sierra Grand Broadbeach

Customer review rating 5.0/5

Anna C. Families - Confirmed reviews ALL

Very clean , great location

Dear Guest, Thank you for taking the time to share your feedback following your recent stay with us. We are delighted to hear that you enjoyed your apartment and found it to be clean and well presented. It is also wonderful to know that our convenient location helped make your stay even more enjoyable. Your kind comments are greatly appreciated, and we look forward to welcoming you back to Mantra Sierra Grand Broadbeach for another memorable stay. Kind Regards, Brad Waugh General Manager Mantra Sierra Grand Broadbeach

Customer review rating 3.5/5

Emma S. Families - Confirmed reviews ALL

Great place to stay, wonderful room, marked down for outdated tv needs smart tv or ability to connect to Netflix and bedding was weird 2 flat sheets dosnt make for comfortable sleeping, luckily I’d brought my own sheets

Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed your stay and found your room comfortable. It is also wonderful to know that Mantra Sierra Grand was a great place for your visit. We appreciate your comments regarding the television options and bedding. We understand that in room entertainment preferences continue to evolve, and we are sorry that the current setup did not meet your expectations. We also recognise that bedding comfort is an important part of a good night's sleep. We provide blankets rather than doonas or quilts and are reviewing our brand standards to improve guest experience. Your feedback has been shared with our team for review. Thank you again for your valuable comments. We hope to have the opportunity to welcome you back and provide an even better experience in the future. Kind Regards, Brad Waugh General Manager Mantra Sierra Grand Broadbeach

Customer review rating 5.0/5

Darrell R. Business - Confirmed reviews ALL

Great Location

Dear Guest, Thank you for taking the time to share your feedback. We are delighted to hear that you had a perfect stay with us and enjoyed our convenient location. Being close to the best of Broadbeach is something many of our guests appreciate, and it is wonderful to know it added to your experience. We truly appreciate your kind comments and look forward to welcoming you back to Mantra Sierra Grand Broadbeach for another enjoyable stay. Kind Regards, Kavin Dasanayake Front Office Manager Mantra Sierra Grand Broadbeach

Customer review rating 3.0/5

Kerri S. Friends - Confirmed reviews ALL

Location was perfect but unfortunately the beds were not comfortable, old mattresses that probably need replacing and the parking bay, had items at the end it, was only for a small car not a medium or large.

Dear Guest, Thank you for taking the time to share your feedback. We're pleased to hear you enjoyed the convenience of our location during your stay. At the same time, we're sorry to learn that the comfort of the apartment did not meet your expectations. We appreciate your comments regarding the bedding and parking, and these have been shared with our team for review. Thank you again for your feedback. We value your comments and hope to have the opportunity to welcome you back in the future. Kind Regards, Kavin Dasanayake Front Office Manager Mantra Sierra Grand Broadbeach

Customer review rating 2.0/5

Briar G. Families - Confirmed reviews ALL

the room had no master bedroom tv. the room also had old chocolate wrappers the cleaners didn't clean and the bathrooms had no face cloths - only 2x bath towel and 1x hand towel.

Dear Guest, Thank you for taking the time to share your feedback. I'm sorry to hear that aspects of your stay left you disappointed. The cleanliness concerns you experienced are certainly not the standard we aim to deliver, and I can appreciate the frustration this would have caused. We also appreciate your comments regarding the bedroom television. Televisions in bedrooms are not a standard feature of our apartments, however we understand your disappointment with the overall presentation and condition of the apartment during your stay. Your feedback has been shared with our team for review, as attention to detail and ensuring apartments are properly prepared for arriving guests are extremely important to us. Thank you for bringing these matters to our attention. We hope we can serve you better next time. Kind Regards, Kavin Dasanayake Front Office Manager Mantra Sierra Grand Broadbeach

Customer review rating 5.0/5

Joan E. Families - Confirmed reviews ALL

Well located, super staff, excellent accommodation and facilities

Dear Guest, Thank you for your wonderful review. We are delighted to hear that you enjoyed your stay and that our convenient location, accommodation, and facilities all contributed to a great experience. It is especially pleasing to know that our team made a positive impression during your visit. Your kind feedback is greatly appreciated and will be shared with our team. We look forward to welcoming you back to Mantra Sierra Grand Broadbeach for another enjoyable stay. Kind Regards, Brad Waugh General Manager Mantra Sierra Grand Broadbeach

Customer review rating 2.5/5

Sheree F. Families - Confirmed reviews ALL

Apartment was well situated across the road from the tram, Pacific Fair, Casino and Draculas. Short walk to Broadbeach. Getting very dated with a lot of attention needed in the specific apartment we stayed in. Was not the cleanest with streaky mirrors, dirty kitchen floor and rubbish under one of the beds. Would possibly stay there again but would look at many other options before booking

Dear Guest, Thank you for taking the time to share your feedback. We're pleased to hear you found our location convenient and enjoyed being so close to the local area and transport options. We're sorry that aspects of the apartment did not meet expectations. Cleanliness and presentation are important to us, and it's disappointing to learn that your stay left you feeling the apartment was in need of more attention. Your comments have been shared with our team for review. We appreciate your honest feedback and are glad to hear you would consider staying with us again. We hope we can provide you with a better experience on your next visit. Kind Regards, Kavin Dasanayake Front Office Manager Mantra Sierra Grand Broadbeach

Customer review rating 3.5/5

Glenda G. Couples - Confirmed reviews ALL

Our experience was okay. We had a problem with the dryer and were upgraded to a better room. The staff were very helpful.

Dear Guest, Thank you for taking the time to share your feedback. We're pleased to hear that our team was able to assist when an issue arose during your stay and that the upgrade helped make your experience more enjoyable. Your kind words about our staff are greatly appreciated. While we're glad your stay improved, we understand it can be frustrating when unexpected issues occur, and we appreciate your patience and understanding. Thank you for choosing Mantra Sierra Grand. We hope to welcome you back again soon. Kind Regards, Kavin Dasanayake Front Office Manager Mantra Sierra Grand Broadbeach

Customer review rating 5.0/5

Carol D. Families - Confirmed reviews ALL

I found the check was very easy, the staff were pleasant, and the apartment had a very friendly environment. Would stay ther again.

Dear Guest, Thank you for taking the time to share your wonderful feedback. We are delighted to hear that you enjoyed our convenient location and found it easy to explore Broadbeach, with restaurants, public transport, Pacific Fair, and other local attractions all close by. It is also pleasing to know that you enjoyed the resort facilities and found your apartment clean, comfortable, and welcoming. We are especially grateful for your kind comments about our team. Providing friendly service and a smooth arrival experience is something we strive for, and it is fantastic to hear that this helped make your stay enjoyable. Thank you again for your recommendation. We look forward to welcoming you back for another relaxing stay in the future. Kind Regards, Brad Waugh General Manager Mantra Sierra Grand Broadbeach

Other web-users rate our hotel

  • 341 reviews 9.2/10 Location
  • 542 reviews 5.4/10 Room
  • 269 reviews 7.6/10 Service
  • 39 reviews 2.9/10 WiFi
  • 236 reviews 2.3/10 Cleanliness
  • 41 reviews 2.5/10 Food
  • 40 reviews 4.7/10 Value
  • 7 reviews 1.1/10 Breakfast

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