Peppers Salt Resort & Spa Kingscliff 4 stars

Customer review rating (ALL Rating) 3.9/5 2,072 reviews

Peppers Salt Resort & Spa Kingscliff - Image 1
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Description

Hotel extras

  • Peppers Salt Resort and Spa has a perfectly maintained tennis courts and equipment for hire.

  • Season Restaurant is the resort's signature onsite restaurant

  • The Spa At Salt is a world-class luxury spa with a range of health and wellness programmes

  • Swim, float, dip in the tropical swimming pool and lush lagoon pool with its own sandy beach

  • Our resort is only 15 minutes from Gold Coast Airport and under 90 minutes from Brisbane

Our accommodation(s)

Book this hotel
Room 1

Hotel Pool View Rooms have a private balcony or patio overlooking the lagoon pool, quality furnishings and fittings and the luxury of a spacious shower in the ensuite.

  • Views:

    Pool side

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini-refrigerator
  • Refrigerator with freezer compartment

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Roof ventilator / Ceiling fan
  • 2 pers. max
  • 25 m² / 269 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Pool side

The Hotel Room Plunge has the same benefits and facilities as a Hotel Room with access to an unheated plunge pool, shared with a 1 Bedroom Spa Plunge Suite. The design and decor of the room is modern, clean and fresh with a neutral colour palette.

  • Views:

    Pool side

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Refrigerator with freezer compartment

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Cleaning supplement
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Roof ventilator / Ceiling fan

2 Bedroom Pool View Spa Suite is a dual key room with a common foyer entrance to a 1 Bedroom Spa Suite and Hotel Room. 2 bathrooms, 1 with spa bath, private balcony or patio overlooking the lagoon pool, designer kitchen and full laundry facilities.

  • Views:

    Pool side

Max. number of persons
5
Area
From 85 m² / 914 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Apartment

1 Bedroom Pool View Spa Suite

One Bedroom Pool View Spa Suites are spacious with modern decor and furnishings, designer kitchen, bathroom with a separate spacious shower and relaxing spa bath and a private balcony overlooking the lagoon pool.

  • Views:

    Pool side

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 60 m² / 645 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Roof ventilator / Ceiling fan

Apartment

1 Bedroom Spa with Plunge

The 1 Bedroom Spa Plunge Suite has all the benefits of the 1 Bedroom Spa Suite and comes with access to an unheated plunge pool, shared with a Hotel Room Plunge. Features a designer kitchen, fully equipped laundry, spacious lounge and dining room.

  • Views:

    Pool side

Max. number of persons
3
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Kettle
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Roof ventilator / Ceiling fan

Apartment

1 Bedroom Bale Apartment

These luxury suites feature a separate lounge room and fully equipped kitchen with designer appliances. The master bedroom features a plush king bed and modern ensuite.

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Kettle
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Roof ventilator / Ceiling fan

Apartment

2 Bedroom Spa Suite

The 2 Bedroom Spa Suite is dual key room with a common foyer entrance with a 1 Bedroom Spa Suite and Hotel Room. There are 2 bathrooms, 1 with a spa bath, private balcony or patio, and a designer kitchen and full laundry facilities.

Max. number of persons
5
Area
From 85 m² / 914 sq ft

Bedding

King size bed(s) x1

Joinable bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Apartment

2 Bedroom Apartment

2 Bedroom Apartments features two bedrooms and two bathrooms, on with a spa bath. Each apartment also features a private balcony or patio, designer kitchen and full laundry facilities.

Max. number of persons
5
Area
From 85 m² / 914 sq ft

Bedding

King size bed(s) x1

Joinable bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Apartment

2 Bedroom Bale Apartment

The luxury 2 Bedroom Bale Apartments boast a separate lounge room and designer kitchen. The master bedroom features an ensuite bathroom and 1 plush king bed.

  • Most of the accommodation:

    Balcony

Max. number of persons
5
Area
From 85 m² / 914 sq ft

Bedding

King size bed(s) x1

Joinable bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Apartment

2 Bed Spa with Plunge

2 Bedroom Spa Plunge Suite features two bedrooms and two bathrooms, one with a spa bath. Offers access to an unheated private plunge pool and spa bath with designer kitchen, laundry facilities and spacious living.

  • Views:

    Pool side

  • Most of the accommodation:

    Private Pool

Max. number of persons
5
Area
From 85 m² / 914 sq ft

Bedding

King size bed(s) x1

Joinable bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Apartment

3 Bedroom Spa Suite

Modern 3 Bedroom Spas have views of gardens or Salt Village. Consist of a Hotel Room and 2 Bedroom Apartment with common entrance. Features 3 bathrooms, 1 with a spa bath, balcony or patio, lounge and dining area, kitchen and laundry.

  • Most of the accommodation:

    Balcony

Max. number of persons
7
Area
From 110 m² / 1184 sq ft

Bedding

King size bed(s) x2

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Kettle
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Apartment

3 Bedroom Bale Apartment

Our 3 Bedroom Bale Apartments feature a separate lounge room and kitchen with designer appliances. There is a spacious ensuite bathroom and plush king bed in the main bedroom.

  • Most of the accommodation:

    Balcony

Max. number of persons
7
Area
From 110 m² / 1184 sq ft

Bedding

King size bed(s) x2

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Kettle
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Hotel location

Peppers Salt Resort & Spa Kingscliff

Bells Boulevard
2487 KINGSCLIFF
Australia

GPS:-28.276106, 153.576589

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • OOL Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 227 rooms
  • 103 connecting rooms
  • 227 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • WiFi at the hotel

Air conditioning

  • Air Conditioning

Check In & Check-out facilities

  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets not allowed

Catering

One Restaurant

Breakfast

  • Buffet Additional charge

Business

5 Meeting rooms

Family

Services for children

  • Children''s TV Channels

Well-being

Lagoon Pool

  • Outside
  • On site

Tropical swimming pool

  • Outside
  • On site

Gym

  • On site

Sports and leisure

Gym

  • Nearby

Gym

  • On site

Tennis

  • Nearby

Tennis

  • On site
  • On site
  • Indoor parking
  • Private
  • Parking opened 24/7
  • Max Limited Height: 2.09 m / 6.88 ft
  • Parking for a month
  • Parking for a week

Services & equipment

  • Stairs

Vehicles

  • Motorcycle places

Security

  • Sprinkler
  • Video surveillance in parking
  • Parking equipped with lights

Accessibility

  • Elevators
  • Accessible parking

Cove Bar & Poolside Dining

Dine poolside with light meals and refreshments at Cove Bar & Poolside Dining. Choose from our Day Menu of fresh plates and snacks, or Dinner Menu with hearty meals, both available 7 days a week.

Cooking style
Pool bar
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Non Smoking Area

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Brunch
  • Children menu
  • Gluten-free menu

Dine poolside with light meals and refreshments at Cove Bar & Poolside Dining. Choose from our Day Menu of fresh plates and snacks, or Dinner Menu with hearty meals, both available 7 days a week.

Wanting to relax and enjoy for some much needed down time? The lagoon style pool is perfect for cooling off during the day and at night it transforms into a great spot to meet or take an evening plunge.

The fully equipped gymnasium features state-of-the art equipment to make your workout a breeze. To complete your workout, why not go for a walk or hire a bike and cycle along one of the many paths that wind through the beautiful, sub-tropical Tweed coast.

Set on the picturesque coastline of Northern New South Wales, Peppers Salt Resort & Spa is a romantic sanctuary, a luxurious resort with a seaside location that is an idyllic wedding venue.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  2,072 reviews

Customer review rating 2.0/5

Daniel N. Families - Confirmed reviews ALL

Dear Daniel N., Thank you for your feedback regarding your recent stay. We appreciate your observations about the condition of the resort and the service at the bar. Your comments will be taken into account as we continually strive to enhance our guest experience. Best regards, Sourabh Malik Assistant Manager Peppers Salt Resort & Spa Kingscliff

Customer review rating 0.5/5

Mark B. Couples - Confirmed reviews ALL

Dear Mark B., Thank you for taking the time to share your feedback regarding your recent stay at Peppers Salt Resort & Spa Kingscliff. I sincerely apologize that your experience did not meet your expectations, particularly regarding the condition of the room and the service you received. It is concerning to hear about the issues with the furniture and the discomfort of the king bed. We strive to provide a high standard of accommodation and appreciate your observations, as they help us identify areas for improvement. Regarding the breakfast pricing, I regret any confusion that arose during your interaction with our staff. Our aim is to ensure clarity and satisfaction, particularly for our valued Accor members. I apologize for any miscommunication that took place. We take your comments seriously and will be addressing them with our team to enhance our guest experience. Thank you for bringing these matters to our attention, and we hope you will consider giving us another opportunity in the future. Best regards, Sourabh Malik Assistant Manager Peppers Salt Resort & Spa Kingscliff

Customer review rating 4.5/5

Lynette B. Business - Confirmed reviews ALL

Dear Lynette B., Thank you for your kind words regarding our comfortable accommodations and beautiful pools. We are pleased to hear that you enjoyed your stay, despite the weather. We look forward to welcoming you back for a sunnier experience in the future. Best regards, Sourabh Malik Assistant Manager Peppers Salt Resort & Spa Kingscliff

Customer review rating 3.5/5

Laura G. Families - Confirmed reviews ALL

Dear Laura G., Thank you for your feedback regarding your recent stay. We appreciate your comments about our resort. We understand that the absence of room service and poolside dining can impact the holiday experience, and we value your input as we continually assess our offerings. Best regards, Sourabh Malik Assistant Manager Peppers Salt Resort & Spa Kingscliff

Customer review rating 4.5/5

Mary-anne D. Couples - Confirmed reviews ALL

Dear Mary-Anne D., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found your room comfortable and well-appointed, and that you enjoyed our amenities, including the breakfast and pool. We look forward to welcoming you back for another enjoyable experience. Best regards, Sourabh Malik Assistant Manager Peppers Salt Resort & Spa Kingscliff

Dear Mark B., Thank you for taking the time to share your feedback regarding your recent stay at Peppers Salt Resort & Spa Kingscliff. I sincerely apologize that your experience did not meet your expectations, particularly regarding the condition of the room and the service you received. It is concerning to hear about the issues with the furniture and the discomfort of the king bed. We strive to provide a high standard of accommodation and appreciate your observations, as they help us identify areas for improvement. Regarding the breakfast pricing, I regret any confusion that arose during your interaction with our staff. Our aim is to ensure clarity and satisfaction, particularly for our valued Accor members. I apologize for any miscommunication that took place. We take your comments seriously and will be addressing them with our team to enhance our guest experience. Thank you for bringing these matters to our attention, and we hope you will consider giving us another opportunity in the future. Best regards, Sourabh Malik Assistant Manager Peppers Salt Resort & Spa Kingscliff

Customer review rating 4.5/5

Mary-anne D. Couples - Confirmed reviews ALL

We had a lovely stay and enjoyed breakfast each morning close to the ocean and great pool as well lots to do very comfortable bed.

Dear Mary-Anne D., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found your room comfortable and well-appointed, and that you enjoyed our amenities, including the breakfast and pool. We look forward to welcoming you back for another enjoyable experience. Best regards, Sourabh Malik Assistant Manager Peppers Salt Resort & Spa Kingscliff

Customer review rating 3.5/5

Paul S. Families - Confirmed reviews ALL

Unfortunately, the apartment above or near us was undergoing renovations during our stay. Building work started very early each morning, which was quite disruptive and made it difficult to sleep in or relax in the apartment. While we were out for most of the day, the early morning noise did impact our overall experience. When I raised this with reception, I was advised that some apartments are privately owned, so there was little the resort could do. I understand this may be outside the resort’s control, but it would have been helpful to be informed in advance or allocated an apartment away from the renovation work. On a positive note, the location was excellent and the pools were great for the kids. One suggestion for improvement would be to add a games room or recreational area for older children and teenagers. Facilities such as a table tennis table or pool table would be a welcome addition and provide more entertainment options for families. Overall, we enjoyed our stay, but the renovation noise and additional activities for older children are areas that could further enhance the guest experience.

Dear Paul S., Thank you for taking the time to share your feedback regarding your recent stay at Peppers Salt Resort & Spa Kingscliff. We are pleased to hear that you enjoyed our excellent location and that your children had a great time at the pools. We sincerely apologize for the disruption caused by the renovation work during your visit. While we strive to provide a peaceful environment for our guests, we acknowledge that renovations in privately owned apartments can sometimes be unavoidable. We appreciate your suggestion regarding prior notifications and will take it into consideration for future improvements. Additionally, your idea for a games room or recreational area for older children and teenagers is valuable, and we will certainly pass this feedback along to our management team for consideration. Thank you once again for your insights. We hope to welcome you back for a more restful experience in the future. Best regards, Sourabh Malik Assistant Manager Peppers Salt Resort & Spa Kingscliff

Customer review rating 5.0/5

Helen &. E. R. Solo - Confirmed reviews ALL

Great rooms, great pool, great staff and on the beach with restaurants and coffee shop and Salt Bar !

Dear Helen &. E. R., Thank you for your enthusiastic feedback regarding your stay. We are delighted to hear that you enjoyed our accommodations, amenities, and the location. It is wonderful to know that our team contributed positively to your experience. Best regards, Sourabh Malik Assistant Manager Peppers Salt Resort &. Spa Kingscliff

Customer review rating 3.5/5

Stacey D. Couples - Confirmed reviews ALL

Although receptionist was polite on my arrival 4pm Tuesday 13/10 I did not feel my concerns regarding my mix up on day of arrival & departure was addressed adequately. This was my first experience with Peppers and while the facilities are above average I was very disappointed in guest services at reception.

Dear Stacey, Thank you for sharing your feedback with us. While we are pleased to hear that you found our facilities to be above average and that our receptionist was polite on your arrival, we are sincerely sorry that your concerns regarding the confusion with your arrival and departure dates were not adequately addressed. We understand how important clear communication and attentive service are, particularly during your first experience with Peppers. We regret that our reception service left you feeling disappointed and that we did not provide the level of care and assistance you expected. Your feedback is important to us, and we will share your comments with our team to help us improve our guest service and ensure our guests feel listened to and supported. Thank you again for bringing this to our attention. We hope to have the opportunity to restore your confidence in Peppers and provide you with a more positive experience in the future. Regards, Heidi Spalding Assistant Manager Peppers Salt Resort & Spa Kingscliff

Customer review rating 5.0/5

Julianne O. Friends - Confirmed reviews ALL

Fantastic comfortable apartment . We enjoyed the “happy hour” poolside . Staff were very friendly and accommodating.

Dear Julianne O., Thank you for your kind words regarding your recent stay at Peppers Salt Resort & Spa Kingscliff. We are delighted to hear that you enjoyed your comfortable apartment and the poolside happy hour. Our staff takes great pride in providing exceptional service, and your feedback is greatly appreciated. Best regards, Sourabh Malik Assistant Manager Peppers Salt Resort & Spa Kingscliff

Customer review rating 4.5/5

Janne G. Solo - Confirmed reviews ALL

The resort was in a great location away from busy areas and shops which was great. The apartment and pool ere lovely.

Dear Janne G., Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you appreciated our location and enjoyed the apartment and pool facilities. Your positive experience is important to us, and we hope to welcome you back in the future. Warm Regards Nishant Joon Assistant Manager Peppers Salt Resort & Spa

Customer review rating 3.5/5

Michelle M. Couples - Confirmed reviews ALL

Felt no customer service was such a shame

Dear Michelle, Thank you for sharing your feedback with us. I am truly sorry that we did not make you feel welcomed and valued during your stay, particularly as an Accor member and while celebrating such a special milestone as your 25th wedding anniversary. We understand how disappointing this must have been, as these occasions deserve special recognition and thoughtful service. Please accept our sincere apologies that we fell short of your expectations. Your feedback is important to us, and we will share it with our team to help us improve the experience we provide to our guests. We hope to have the opportunity to welcome you back and provide you with the memorable experience you deserved. Regards, Heidi Spalding Assistant Manager Peppers Salt Resort & Spa Kingscliff

Customer review rating 2.0/5

Susan M. Couples - Confirmed reviews ALL

I can’t say that our night at Peppers Salt was great. On checking in we found that the request I’d made over the phone on booking for two single beds was not met. Staff had to seperate and remake our room. The room was VERY small, with nowhere to put our open cases. Only two power points, not enough when two people have numerous devices. It was disappointing to find that there was only one choice for a mid afternoon snack from the reception bar and that was a toasty. We were very disappointed that the in-house restaurant only offered a German Menu for dinner so we ate at the local Pub. Breakfast was very good although understaffed.

Dear Susan, Thank you for taking the time to share your experience at Peppers Salt Resort & Spa Kingscliff. I am sorry to hear that your stay did not meet your expectations and appreciate your feedback on the areas that require attention. I regret that your request for two single beds was not fulfilled upon your arrival. We understand how important such arrangements are to our guests, and I apologize for any inconvenience caused by the need to separate and remake your room. Additionally, I acknowledge your concerns regarding the room size and amenities. We strive to offer a comfortable environment, and your comments will be reviewed to ensure we are meeting our guests' needs. Regarding dining options, I appreciate your feedback about the limited choices available. We aim to provide diverse menus, and I am glad to hear you enjoyed breakfast despite the staffing challenges. Thank you once again for your insights. We value your patronage and hope to have the opportunity to serve you better in the future. Regards, Heidi Spalding Assistant Manager Peppers Salt Resort & Spa Kingscliff

Customer review rating 3.0/5

Noel M. Couples - Confirmed reviews ALL

No house keeping

Dear Noel, Thank you for your feedback. We are pleased to hear that you found your stay comfortable. However, we regret to learn about the housekeeping issue during your visit. Please be assured that we take such matters seriously to enhance our guests' experiences. I am very sorry that our reception staff did not explain that your welcome drink vouchers would be available in your Accor app. We apologise for the confusion and any inconvenience this may have caused. Regards, Heidi Spalding Assistant Manager Peppers Salt Resort & Spa Kingscliff

Customer review rating 4.0/5

Amber-lee H. Couples - Confirmed reviews ALL

Great facilities, location and resort. Staff were not overly friendly or helpful like I would have expected for a resort. Room was basic and was led to believe plunge pool was individual but was shared.

Dear Amber-Lee, Thank you for your feedback. We are pleased to hear that you enjoyed our facilities, location and resort. However, we are disappointed to learn that the friendliness and helpfulness of our team did not meet your expectations, and we sincerely apologise that your experience fell short in this regard. We also regret the disappointment regarding your room and the shared plunge pool. We understand the importance of clear and accurate information when choosing your accommodation, and we apologise for any misunderstanding this may have caused. Your comments are valuable to us, and we will share your feedback with the relevant teams as we continue to improve our guest experience. We appreciate you bringing these matters to our attention and hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Regards, Heidi Spalding Assistant Manager Peppers Salt Resort & Spa

Customer review rating 0.5/5

Jane M. H. Couples - Confirmed reviews ALL

Booked 4 nights for a baby moon in a pool view suite. Room allocated had no pool view unless standing up and over the balcony - not at all as advertised. Complained and was issued with a room where the blinds were completely covered in black mould. Third room we were offered to inspect prior to moving our belongings, and this room had rubbish from a prior guest on the bedside table. We decided to leave and get a refund. Staff were extremely pleasant and helpful throughout, just disappointed with the state of this resort.

Dear Jane, Thank you for sharing your feedback regarding your recent experience at Peppers Salt Resort & Spa Kingscliff. I sincerely apologize for the issues you encountered with your room allocation and the condition of the accommodations provided. It is our goal to ensure that all guests enjoy a comfortable and pleasant stay, and it is clear that we fell short in your case. I appreciate your kind words about our staff, who strive to assist our guests as best as they can. Your comments regarding the cleanliness and presentation of our rooms are concerning and will be addressed internally. Your experience is important to us, and we value your insights as we continuously work to improve our offerings. Thank you for your understanding, and we hope to have the opportunity to welcome you back in the future. Regards, Heidi Spalding Assistant Manager Peppers Salt Resort & Spa Kingscliff

Customer review rating 1.5/5

Michael A. Families - Confirmed reviews ALL

We recently stayed in a 2 bedroom ground floor room and was appalled at the finishings of this 4 star hotel. The lounges were leather severely deteriorated, the kitchen stools, the blinds, everything was dated and in poor condition. It’s a shame this hotel has a great generous pool, the location and general hotel is great. It’s a shame the rooms themselves are in this condition.

Dear Michael A., Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed our pool, location and the overall hotel, but we are sorry to learn that the condition and presentation of your room did not meet your expectations. We appreciate your comments regarding the furniture, blinds and overall room finishes. We understand how important the quality and comfort of the accommodation are to the guest experience, and we apologise for the disappointment caused. Your feedback is valued and will be shared with our management and maintenance teams as we continue to review and improve our accommodation. Thank you again for your feedback. We hope to have the opportunity to provide you with a more enjoyable experience in the future. Regards, Heidi Spalding Assistant Manager Peppers Salt Resort & Spa Kingscliff

Customer review rating 5.0/5

Patrick M. Couples - Confirmed reviews ALL

I found the reception staff to be very helpful. Enjoyed the pool and close proximity to restaurants.

Dear Patrick, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Heidi Spalding Assistant Manager Peppers Salt Resort and Spa Kingscliff

Customer review rating 2.0/5

Michelle N. Couples - Confirmed reviews ALL

The resort was lovely. The same cannot be said about the room. Stains on the carpet, dirty end of bed cover, no cover for the doona which also didn't smell very clean, paid extra for a pool view but couldn't see it. Very disappointed. I did all the research but was left disappointed. One of the daily services was only a towel change, no bed making no filling up the coffee.

Dear Michelle, Thank you for sharing your feedback. While we are pleased to hear that you enjoyed the resort, we are sincerely sorry that your room and overall accommodation experience did not meet your expectations. We apologise for the cleanliness issues you encountered, including the carpet, bedding and doona, as well as the concerns regarding the pool view and daily housekeeping service. We understand how disappointing this must have been, particularly after taking the time to research your stay and paying extra for a pool-view room. Your comments are taken seriously, and we will share your feedback with our housekeeping and management teams to review these concerns and identify areas for improvement. We appreciate you bringing these matters to our attention and regret that your stay fell short of the experience we aim to provide. Thank you again for your feedback. Sincerely, Heidi Spalding Assistant Manager Peppers Salt Resort & Spa Kingscliff

Customer review rating 4.0/5

Steve R. Couples - Confirmed reviews ALL

Relaxing

Dear Steve R., Thank you for your kind words regarding your recent stay at Peppers Salt Resort & Spa. We are delighted to hear that you found your room relaxing and enjoyed your time with us. Warm Regards Nishant Joon Assistant Manager Peppers Salt Resort & Spa

Customer review rating 4.0/5

Steve W. Families - Confirmed reviews ALL

Didn't get to enjoy the facilities, as we came down for a wedding

Dear Steve W., Thank you for your positive feedback regarding your stay at Peppers Salt Resort & Spa Kingscliff. We are delighted to hear that you found our location comfortable and clean. We look forward to welcoming you back in the future to enjoy our facilities fully. Warm Regards Nishant Joon Assistant Manager Peppers Salt Resort & Spa

Customer review rating 3.0/5

Gary W. Friends - Confirmed reviews ALL

Great location for our stay. Rooms were ok, however a disjointed floor plan with plenty of wasted space in the room we had. No available charging points and overall dated furniture and fixtures.

Dear Gary W., Thank you for sharing your thoughts on your recent stay with us. We appreciate your feedback regarding the room layout and furnishings. Your comments will be taken into consideration as we continuously strive to enhance our guests' experiences. Warm Regards Nishant Joon Assistant Manager Peppers Salt Resort & Spa

Customer review rating 4.0/5

Tammy S. Friends - Confirmed reviews ALL

From check in to check out, it was easy and smooth. Our room was great and all information was supplied. Car parking was easy and part of the charge. Pretty much everything you need is right at your door.

Dear Tammy S., Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our convenient location, comfortable accommodations, and attentive service. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Warm Regards Nishant Joon Assistant Manager Peppers Salt Resort & Spa

Customer review rating 4.0/5

Graham W. Couples - Confirmed reviews ALL

Pleasant stay

Dear Graham W., Thank you for sharing your feedback. We are delighted to hear that you had a pleasant stay at Peppers Salt Resort & Spa. Your satisfaction is important to us, and we hope to welcome you back in the future for another enjoyable experience. Warm Regards Nishant Joon Assistant Manager Peppers Salt Resort & Spa

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