Peppers Salt Resort & Spa Kingscliff 4 stars

Customer review rating (ALL Rating) 3.9/5 2,057 reviews

Peppers Salt Resort & Spa Kingscliff - Image 1
Peppers Salt Resort & Spa Kingscliff - Image 2
Peppers Salt Resort & Spa Kingscliff - Image 3
Peppers Salt Resort & Spa Kingscliff - Image 4

Description

Hotel extras

  • Peppers Salt Resort and Spa has a perfectly maintained tennis courts and equipment for hire.

  • Season Restaurant is the resort's signature onsite restaurant

  • The Spa At Salt is a world-class luxury spa with a range of health and wellness programmes

  • Swim, float, dip in the tropical swimming pool and lush lagoon pool with its own sandy beach

  • Our resort is only 15 minutes from Gold Coast Airport and under 90 minutes from Brisbane

Our accommodation(s)

Book this hotel
Room 1

Hotel Pool View Rooms have a private balcony or patio overlooking the lagoon pool, quality furnishings and fittings and the luxury of a spacious shower in the ensuite.

  • Views:

    Pool side

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini-refrigerator
  • Refrigerator with freezer compartment

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Roof ventilator / Ceiling fan
  • 2 pers. max
  • 25 m² / 269 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Pool side

The Hotel Room Plunge has the same benefits and facilities as a Hotel Room with access to an unheated plunge pool, shared with a 1 Bedroom Spa Plunge Suite. The design and decor of the room is modern, clean and fresh with a neutral colour palette.

  • Views:

    Pool side

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Refrigerator with freezer compartment

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Cleaning supplement
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Roof ventilator / Ceiling fan

2 Bedroom Pool View Spa Suite is a dual key room with a common foyer entrance to a 1 Bedroom Spa Suite and Hotel Room. 2 bathrooms, 1 with spa bath, private balcony or patio overlooking the lagoon pool, designer kitchen and full laundry facilities.

  • Views:

    Pool side

Max. number of persons
5
Area
From 85 m² / 914 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Apartment

1 Bedroom Pool View Spa Suite

One Bedroom Pool View Spa Suites are spacious with modern decor and furnishings, designer kitchen, bathroom with a separate spacious shower and relaxing spa bath and a private balcony overlooking the lagoon pool.

  • Views:

    Pool side

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 60 m² / 645 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Roof ventilator / Ceiling fan

Apartment

1 Bedroom Spa with Plunge

The 1 Bedroom Spa Plunge Suite has all the benefits of the 1 Bedroom Spa Suite and comes with access to an unheated plunge pool, shared with a Hotel Room Plunge. Features a designer kitchen, fully equipped laundry, spacious lounge and dining room.

  • Views:

    Pool side

Max. number of persons
3
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Kettle
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Roof ventilator / Ceiling fan

Apartment

1 Bedroom Bale Apartment

These luxury suites feature a separate lounge room and fully equipped kitchen with designer appliances. The master bedroom features a plush king bed and modern ensuite.

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Kettle
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Roof ventilator / Ceiling fan

Apartment

2 Bedroom Spa Suite

The 2 Bedroom Spa Suite is dual key room with a common foyer entrance with a 1 Bedroom Spa Suite and Hotel Room. There are 2 bathrooms, 1 with a spa bath, private balcony or patio, and a designer kitchen and full laundry facilities.

Max. number of persons
5
Area
From 85 m² / 914 sq ft

Bedding

King size bed(s) x1

Joinable bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Apartment

2 Bedroom Apartment

2 Bedroom Apartments features two bedrooms and two bathrooms, on with a spa bath. Each apartment also features a private balcony or patio, designer kitchen and full laundry facilities.

Max. number of persons
5
Area
From 85 m² / 914 sq ft

Bedding

King size bed(s) x1

Joinable bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Apartment

2 Bedroom Bale Apartment

The luxury 2 Bedroom Bale Apartments boast a separate lounge room and designer kitchen. The master bedroom features an ensuite bathroom and 1 plush king bed.

  • Most of the accommodation:

    Balcony

Max. number of persons
5
Area
From 85 m² / 914 sq ft

Bedding

King size bed(s) x1

Joinable bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Apartment

2 Bed Spa with Plunge

2 Bedroom Spa Plunge Suite features two bedrooms and two bathrooms, one with a spa bath. Offers access to an unheated private plunge pool and spa bath with designer kitchen, laundry facilities and spacious living.

  • Views:

    Pool side

  • Most of the accommodation:

    Private Pool

Max. number of persons
5
Area
From 85 m² / 914 sq ft

Bedding

King size bed(s) x1

Joinable bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Apartment

3 Bedroom Spa Suite

Modern 3 Bedroom Spas have views of gardens or Salt Village. Consist of a Hotel Room and 2 Bedroom Apartment with common entrance. Features 3 bathrooms, 1 with a spa bath, balcony or patio, lounge and dining area, kitchen and laundry.

  • Most of the accommodation:

    Balcony

Max. number of persons
7
Area
From 110 m² / 1184 sq ft

Bedding

King size bed(s) x2

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Kettle
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Apartment

3 Bedroom Bale Apartment

Our 3 Bedroom Bale Apartments feature a separate lounge room and kitchen with designer appliances. There is a spacious ensuite bathroom and plush king bed in the main bedroom.

  • Most of the accommodation:

    Balcony

Max. number of persons
7
Area
From 110 m² / 1184 sq ft

Bedding

King size bed(s) x2

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Kettle
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Hotel location

Peppers Salt Resort & Spa Kingscliff

Bells Boulevard
2487 KINGSCLIFF
Australia

GPS:-28.276106, 153.576589

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • OOL Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 227 rooms
  • 103 connecting rooms
  • 227 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • WiFi at the hotel

Air conditioning

  • Air Conditioning

Check In & Check-out facilities

  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets not allowed

Catering

One Restaurant

Breakfast

  • Buffet Additional charge

Business

5 Meeting rooms

Family

Services for children

  • Children''s TV Channels

Well-being

Lagoon Pool

  • Outside
  • On site

Tropical swimming pool

  • Outside
  • On site

Gym

  • On site

Sports and leisure

Gym

  • Nearby

Gym

  • On site

Tennis

  • Nearby

Tennis

  • On site
  • On site
  • Indoor parking
  • Private
  • Parking opened 24/7
  • Max Limited Height: 2.09 m / 6.88 ft
  • Parking for a month
  • Parking for a week

Services & equipment

  • Stairs

Vehicles

  • Motorcycle places

Security

  • Sprinkler
  • Video surveillance in parking
  • Parking equipped with lights

Accessibility

  • Elevators
  • Accessible parking

Cove Bar & Poolside Dining

Dine poolside with light meals and refreshments at Cove Bar & Poolside Dining. Choose from our Day Menu of fresh plates and snacks, or Dinner Menu with hearty meals, both available 7 days a week.

Cooking style
Pool bar
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Non Smoking Area

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Brunch
  • Children menu
  • Gluten-free menu

Dine poolside with light meals and refreshments at Cove Bar & Poolside Dining. Choose from our Day Menu of fresh plates and snacks, or Dinner Menu with hearty meals, both available 7 days a week.

Wanting to relax and enjoy for some much needed down time? The lagoon style pool is perfect for cooling off during the day and at night it transforms into a great spot to meet or take an evening plunge.

The fully equipped gymnasium features state-of-the art equipment to make your workout a breeze. To complete your workout, why not go for a walk or hire a bike and cycle along one of the many paths that wind through the beautiful, sub-tropical Tweed coast.

Set on the picturesque coastline of Northern New South Wales, Peppers Salt Resort & Spa is a romantic sanctuary, a luxurious resort with a seaside location that is an idyllic wedding venue.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  2,057 reviews

Customer review rating 4.0/5

Ian E. Couples - Confirmed reviews ALL

Dear Ian, Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed our resort's facilities, particularly the pools, beach access, restaurants and parking. However, we are sorry to hear that certain aspects of your stay did not meet your expectations. Please accept our apologies for the inconvenience caused by the lack of room service, the room size and the noise from the doors. We also regret that the bar service was slower than expected and that stock availability was an issue during your visit. Your feedback regarding staffing levels, service delivery and the overall guest experience has been shared with the relevant teams for review and improvement. We appreciate your balanced feedback and are pleased that you enjoyed many aspects of the resort. Thank you again for choosing to stay with us, and we hope to have the opportunity to welcome you back for an even better experience. Regards, Peppers Salt Resort & Spa Kingscliff

Customer review rating 5.0/5

Harold W. Families - Confirmed reviews ALL

Dear Harold W., Thank you for your kind words regarding your stay with us. We are delighted to hear that you and your family found the experience relaxing and enjoyed our breakfast buffet. We look forward to welcoming you back in the future. Warm Regards Nishant Joon Assistant Manager Peppers Salt Resort & Spa

Customer review rating 4.5/5

Jan G. Couples - Confirmed reviews ALL

Dear Jan G., Thank you for your positive feedback regarding our courteous staff and the lovely spacious room. It is always rewarding to hear that our guests enjoy their stay at Peppers Salt Resort & Spa Kingscliff. Warm Regards Nishant Joon Assistant Manager Peppers Salt Resort & Spa

Customer review rating 1.5/5

Paul P. Couples - Confirmed reviews ALL

Dear Paul, Thank you for taking the time to share your feedback with us. We are genuinely sorry to hear about your disappointing experience, particularly as you have been a loyal guest of Peppers for many years. Please accept our sincere apologies for the inconvenience and frustration caused by not receiving the fresh towels and toilet paper you requested. We understand that these are basic necessities that should be readily provided, and we are disappointed that we fell short of your expectations. Your comments have been shared with our housekeeping team to address these service shortcomings and ensure greater attention is given to guest requests. We truly value your loyalty over the years and regret that your recent experience has left you feeling this way. Thank you for your honest feedback, and we hope you might reconsider and allow us the opportunity to provide the level of service you have come to expect from Peppers. Regards, Heidi Spalding Assistant Manager Peppers Salt Resort & Spa Kingscliff

Customer review rating 2.0/5

Dianne M. Couples - Confirmed reviews ALL

Dear Dianne, Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your fourth stay with us was such a disappointing experience. We sincerely apologise for the delay in having your room ready and for the inconvenience of having to change rooms. We are equally concerned to hear that the room condition and cleanliness did not meet your expectations. This is certainly not the standard of accommodation we aim to provide. While we are pleased that you enjoyed breakfast, we regret that your dinner experience fell short of expectations. Your comments regarding both the accommodation and dining experience have been shared with the relevant teams for review and attention. We genuinely value your continued support over your previous visits and are disappointed that we did not deliver the experience you deserved. We hope you may reconsider a return visit and allow us the opportunity to restore your confidence in us. Thank you again for your honest feedback. Regards, Heidi Spalding Assistant Manager Peppers Salt Resort & Spa Kingscliff

Dear Dianne, Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your fourth stay with us was such a disappointing experience. We sincerely apologise for the delay in having your room ready and for the inconvenience of having to change rooms. We are equally concerned to hear that the room condition and cleanliness did not meet your expectations. This is certainly not the standard of accommodation we aim to provide. While we are pleased that you enjoyed breakfast, we regret that your dinner experience fell short of expectations. Your comments regarding both the accommodation and dining experience have been shared with the relevant teams for review and attention. We genuinely value your continued support over your previous visits and are disappointed that we did not deliver the experience you deserved. We hope you may reconsider a return visit and allow us the opportunity to restore your confidence in us. Thank you again for your honest feedback. Regards, Heidi Spalding Assistant Manager Peppers Salt Resort & Spa Kingscliff

Customer review rating 3.5/5

Michael C. Couples - Confirmed reviews ALL

Didn’t feel valued as a Platinum Accor member. Had to pay for an extra hour of late checkout, have never been asked to pay before. No mention at check-in about a room upgrade—understand if there’s no availability but it wasn’t even mentioned. Also the wifi do not work in our room and the phone reception was sketchy. Meant we couldn’t use the TV to stream or use Foxtel.

Dear Michael C., Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for your experience as a Platinum Accor member. While our policy requires a fee for late checkout for platinum members after 12PM, I understand that this may not have been communicated effectively at check-in. Additionally, I regret that there was no mention of a potential room upgrade and that you encountered issues with the Wi-Fi and phone reception, which hindered your ability to stream content. Your insights are invaluable to us as we strive to enhance our guest experience. Warm Regards Nishant Joon Assistant Manager Peppers Salt Resort & Spa

Customer review rating 3.0/5

Jenny P. Couples - Confirmed reviews ALL

Unfortunately the room we were allocated was a disabled bathroom room - no bench space, open shower, if we were advised that could have been discussed however no contact was made or it wasn’t mentioned at check in

Dear Jenny P., Thank you for your feedback regarding your recent stay. I apologize for the inconvenience you experienced with the room allocation. We strive to provide clear communication during check-in, and I regret that this was not your experience. Your comments will be noted for future improvements. Warm Regards Nishant Joon Assistant Manager Peppers Salt Resort & Spa

Customer review rating 4.0/5

Scott C. Couples - Confirmed reviews ALL

Great location with plenty of amenities amd local restaurants and cafes. Room was good but needed minor maintenance items addressed to ensure it remains a premium product.

Dear Scott C., Thank you for your positive feedback regarding our location and amenities. We appreciate your comments about room maintenance and will ensure that your observations are noted for future improvements. Your insights are valuable to us as we strive to maintain our standards. Warm Regards Nishant Joon Assistant Manager Peppers Salt Resort & Spa

Customer review rating 5.0/5

Damian M. Business - Confirmed reviews ALL

I attended a seminar there and found the facility to be brilliant. The catering was superb.

Dear Damian M., Thank you for your positive feedback regarding your recent seminar experience at our resort. We are delighted to hear that you found our facilities and catering to be exceptional. Your kind words motivate our team to continue providing outstanding service. Warm Regards Nishant Joon Assistant Manager Peppers Salt Resort & Spa

Customer review rating 2.5/5

Michelle W. Families - Confirmed reviews ALL

We arrived in the afternoon, checked in, and headed to the pool. Overall, the stay was pleasant, but there were a few areas that could be improved. Service seemed stretched at times, with multiple phone calls to the hotel going unanswered. The room was adequate but somewhat dated, with minor tears in the sheets and bed cover. The corridor access door regularly jammed and often took five or six attempts to open. In addition, most hotel facilities closed quite early, making it difficult to find a coffee or drink in the evening. Fortunately, local shops were only a short walk away, which helped overcome this issue. Great for families with children.

Dear Michelle, Thank you for taking the time to share your feedback with us. We are pleased to hear that you had an overall pleasant stay and enjoyed our pool and family-friendly atmosphere. We appreciate your comments regarding the service, room condition, corridor access door and operating hours of our facilities. Please accept our apologies for the inconvenience caused. We take these comments seriously and will share them with the relevant teams to ensure these areas are reviewed and improvements are made. We understand how frustrating it can be when phone calls go unanswered or when access to your room is not as convenient as it should be. We also appreciate your feedback regarding the condition of the linen and our evening facilities, as this helps us identify where we can do better. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you and your family back for an even more enjoyable stay in the future. Regards, Heidi Spalding Assistant Manager Peppers Salt Resort & Spa Kingscliff

Customer review rating 3.5/5

Elizabeth M. Friends - Confirmed reviews ALL

Good location for a wedding. Room was quite small. We stayed 4 nights and no housekeeping was included.

Dear Elizabeth, Thank you for your feedback regarding your recent stay. We are pleased to hear that you appreciated our location for weddings. However, we regret that the room size did not meet your expectations and that housekeeping services were not provided during your stay, as they are only available on request. Regards, Heidi Spalding Assistant Manager Peppers Salt Resort & Spa Kingscliff

Customer review rating 1.0/5

Lenny J. Couples - Confirmed reviews ALL

2.5 star not worth the money

Dear Lenny, Thank you for sharing your experience. We apologize for the room allocation and cleanliness issues you encountered during your stay. Your feedback is valuable, and we will review these concerns to enhance our guest experience moving forward. Regards, Heidi Spalding Assistant Manager Peppers Salt Resort & Spa Kingscliff

Customer review rating 2.0/5

Rosemary C. Families - Confirmed reviews ALL

We are frequent visitors to the property, roughly 3 times a year. I regularly book a pool room view suite and have never had anything to complain about until this visit in which i booked a 2 bedroom pool view suite.First of all when booking on app it does not tell you if you are booking a serviced room or not and this time it happened to be unserviced.which i have never had before. I told the manager i wished it to be changed to a serviced room and she apparently told housekeeping but throughout my whole 7 night stay i had to keep constantly complaining about no wet towels being removed and no toilet paper or dish/ laundry detg being restocked, they every couple of days just gave me two new towels without entering my daughters connecting room to restock her room. On the second night that happened to be my daughter and grandsons night they arrived the sliding door to the balcony completely came off the track and fell on my grandson. it completely smashed and fortunate my grandson did not get seriously injured just a sore shoulder. we could not use our balcony that night or the next day as there was little fragments of glass all over the balcony. My husband requested to have the glass cleaned up and even asked for a vacuum to do it himself. When tradesmen came to room the following day after lunch they were confused we were still in room as they had been told we were relocated and did not realise it was a priority. We were only relocated to a hotel room for that night to sleep. Very disappointing experience and especially for my daughter as it was her first visit to the property after we kept telling her how great it was.

Customer review rating 1.5/5

Tanayha T. Couples - Confirmed reviews ALL

I’ve definitely stayed other places which haven’t been as expensive and had a much nicer experience. Had issues with the power points in our room. No phone to contact reception and the shower was mouldy. For the price (and the name) I expected a more luxe stay.

Dear Tanayha T., Thank you for sharing your feedback. I apologize for the inconveniences you experienced during your stay, including the issues with the room amenities and cleanliness. We value your comments and will take them into account to enhance our guest experience. Warm Regards Nishant Joon Assistant Manager Peppers Salt Resort & Spa

Customer review rating 4.0/5

Tanya F. Couples - Confirmed reviews ALL

We were disappointed with the condition of our room.

Dear Tanya F., Thank you for your feedback regarding the condition of your room. We appreciate your comments and will address them with our housekeeping team to ensure improvements are made. Warm Regards Nishant Joon Assistant Manager Peppers Salt Resort & Spa

Customer review rating 1.5/5

Innovation B. C. 2. -. C. S. Y. Business - Confirmed reviews ALL

Booked a block of 60 rooms, upon check-in prior to the room block none of the 7 rooms were ready, we had dropped our bags at reception to be taken to our rooms -. which they never were, we had to all go back down to reception to collect, our VIP guests were not put in VIP rooms, staff customer service from FOH staff was average at best. Having to pay $6 for a SMALL barista coffee on top of the amount p[aid extra for breakfast is ridiculous. The male manager was rude when I came looking for a delivery that had arrived and gone "missing", didn't listen to my explanation/description of the box, i asked if it could be brought to my room once found which was met with 'no we are very busy' -. there was no one else waiting to check in. I then have to go down to the basement myself to look for the box which wasn't there. The manager brings someone else's package to my room (2 smaller boxes after i explained and showed an image on the box), which made him react worse. On my way to dinner i asked him the check the security camera footage for the lost box (contents worth about $3k) which was met with a roll of the eye. I came back from dinner to check if anything on the footage had shown and was told he was to busy to go down and check the footage. I describe the box again and say (for the 4th time) the staff member the box was addressed to and basically beg him to check their office. Surprise surprise the box had been in their office the whole time and had the manager actually done his job and looked instead of giving me attitude we could have all saved 4 hours of time. As the event manager its embarrassing to me to have to have 60+ guests in a hotel where the staff hate to be there.

Good afternoon S. Thank you for taking the time to provide your valuable feedback. Please accept my most sincere apologies, I am currently investigating and will contact you direct. Kind Regards Emily McGuinness Reservations Manager

Customer review rating 3.5/5

James-paul W. Couples - Confirmed reviews ALL

Overall experience was great, the multiple pools is excellent. Rooms were small and very dated, this is only disappointing remark.

Dear James-Paul W., Thank you for your feedback regarding your stay. We are pleased to hear that you enjoyed the multiple pools. However, we regret that the room size and decor did not meet your expectations. Your comments will be taken into consideration as we continuously strive to enhance our guest experience. Warm Regards, Nishant Joon Assistant Manager Peppers Salt Resort & Spa

Customer review rating 4.5/5

Susan R. Couples - Confirmed reviews ALL

Great resort, great room. Will stay again!

Dear Susan R., Thank you for your kind feedback. We are delighted to hear that you enjoyed your stay and found our resort and accommodations to your liking. We look forward to welcoming you back for another great experience. Best regards, Sourabh Malik Assistant Manager Peppers Salt Resort & Spa Kingscliff

Customer review rating 5.0/5

Maxine A. Families - Confirmed reviews ALL

Good area, comfortable room

Dear Maxine A., Thank you for your positive feedback regarding your stay. We are pleased to hear that you found our location convenient and your room comfortable. Your satisfaction is important to us, and we hope to welcome you back in the future. Best regards, Sourabh Malik Assistant Manager Peppers Salt Resort & Spa Kingscliff

Customer review rating 2.5/5

Max J. Business - Confirmed reviews ALL

Not one pamphlet available describing surrounding events and amenities, not even instructions on how the coffee machine works! Online features sparse on details, ie. times restaurant open, no menu etc.

Dear Max J., Thank you for your feedback. We regret that your room did not meet your expectations and that you found our information offerings lacking. We value your insights and will take them into consideration as we strive to enhance our guest experience. Best regards, Sourabh Malik Assistant Manager Peppers Salt Resort & Spa Kingscliff

Customer review rating 5.0/5

Lolly H. Couples - Confirmed reviews ALL

A 5 night stay in beautiful Kingscliffe in a one bedroom spa room. We were upgraded to a plunge pool room, but it rained. A lot! So did not use the pool, but it was lovely to look at. And the gorgeous gardens. I likened the sharing of the pool with the next unit as similar to a swim out room, where it’s not private but there is still a pool at your door, so I didn’t mind it. Room was clean, everything worked. Tried to put the air con on the last day and couldn’t work it out. So maybe that didn’t work, but everything seemed well maintained. Washing machine, dryer and dishwasher all worked well. Big fridge and great tv with chrome cast, very happy with that tv! The spa was the best! Very bubbly and deep. More towels would be nice. To address all the spas to be had! Gym was good, hotel itself is lovely. Staff amazing, lovely check in and friendly staff in the restaurant. Got lots of extra coffee pods when we asked. For the location, price and amenities, this is an amazing hotel! This is my second stay and both have been excellent and I will be back! Thanks for everything!

Dear Lolly H., Thank you for taking the time to share your experience at Peppers Salt Resort & Spa Kingscliff. We are delighted to hear that you enjoyed your stay, despite the rainy weather, and that you appreciated the upgrade to a plunge pool room along with our beautiful gardens. We are pleased that you found your room well-maintained and enjoyed the amenities provided, including the well-functioning washing machine, dryer, and dishwasher, as well as the spa. Your feedback regarding the air conditioning and the request for additional towels has been duly noted, and we appreciate your suggestions as they help us improve our offerings. It is heartening to know that our staff made a positive impression on you with their friendly service. Thank you for your continued patronage; we look forward to welcoming you back for a third visit in the future. Warm Regards Nishant Joon Assistant Manager Peppers Salt Resort & Spa

Customer review rating 4.0/5

William W. Couples - Confirmed reviews ALL

We arrived early, around midday, and enjoyed a quiet drink and lunch by the pool. Tried to check in at 2pm as advertised but our room wasn’t ready. We kept getting told ‘another 20mins’ but it wasn’t actually ready until 4pm… advised that the delay was due to housekeeping being short staffed. Fine, except that at least 8 couples arrived and were checked in to their rooms before us which was pretty annoying as my wife had work calls to make (Telehealth) which she needed to make in a private setting , not by the pool. I tried to call and book dinner at Seasons Restaurant but the calls just kept ringing out so we gave up and went elsewhere. My wife is booking a few suites for a family gathering next February so I hope they do better.

Dear William W., Thank you for taking the time to share your experience at Peppers Salt Resort & Spa. I am pleased to hear that you found your stay enjoyable and relaxing. However, I sincerely apologize for the inconvenience you experienced with your room check-in and the delay caused by our housekeeping team. We understand how important it is for our guests to have their accommodations ready, especially when work commitments are involved. Your feedback regarding the priority given to other guests is noted, and I appreciate your understanding of the staffing challenges we sometimes face. I also regret to learn about the difficulties you encountered while trying to reach Seasons Restaurant for a reservation. We strive to provide excellent service in all areas and will reflect on your comments to improve our communication and availability. I thank you again for your valuable insights and hope that your upcoming family gathering will be a more seamless experience. Warm Regards Nishant Joon Assistant Manager Peppers Salt Resort & Spa

Customer review rating 2.5/5

C. C. M. Business - Confirmed reviews ALL

The initial welcome at the hotel wasn't great, the person at the front desk appeared tired and forlorn, everything appeared too much. My initial room was dirty; there were crumbs on the floor and old coffee splashes up the wall. There was also thick dust on the bedside tables. The toilet also didn't flush properly. I went down to reception, and they said they could change me to another room; I was put in a mobility accessibility room, I am able bodied. The bathroom leaked water everywhere and smelt of bleach. Apparently, there were no other rooms available, so I had to stay in that room. As a business traveler, it was very cramped and there wasn't a desk to work at on my computer. I am sure you must have some business travelers staying there? I am not quite sure how you expect someone in a wheelchair to stay in that room? It is very cramped and you wouldn't be able to move around. Very bad. Overall, an unpleasant stay at what could be a good resort. Worst customer service I have had at an Accor Hotel. Check my profile, I stay at a lot of them.

Dear M., Thank you for sharing your feedback. Please accept our sincere apologies for the disappointing experience you encountered during your recent stay at Peppers Salt Resort & Spa. We regret that the initial welcome, room cleanliness and maintenance issues fell short of your expectations. We also apologise for the inconvenience caused by the leaking bathroom and the alternative room provided. Regarding the lack of a desk, our rooms are allocated according to the accommodation category booked, and the room assigned to you did not include a dedicated work desk. We understand this was inconvenient, particularly as you were travelling for business, and we apologise that the room did not meet your needs. Please be assured that your feedback regarding housekeeping, maintenance and service has been shared with the relevant teams for investigation and follow-up. Once again, we sincerely apologise that your experience did not reflect the standards of service we strive to deliver. Thank you for bringing these matters to our attention. Kind regards, Management Team Peppers Salt Resort & Spa

Customer review rating 0.5/5

Phyllis H. Families - Confirmed reviews ALL

I am leaving the Review Title above empty as I don't want to embarrass you unnecessarily. Our unit had a dirty toilet in the double apartment, the bedside lamp in the single bedroom couldn't be turned on the first night as the cord didn't reach the powerpoint! We had to get a maintenance man to come and bring us an extension cord on the Saturday. The kitchen cupboard doors in the two-bed apartment didn't close properly. The doors to the laundry area were very difficult to open and close and scraped along the floor and made a lot of noise. I called the hotel before checking in to check there was a full kitchen. I was told there was a full kitchen.... it wasn't a full kitchen. There was no oven and I'd made a dish for dinner that I wanted to reheat in the oven. I couldn't do that, so we had to mess about and try and heat it in the microwave - very unsatisfactory. The glassware was also cheap and inferior. The worst thing that happened is that we were completely locked out of our apartment on the Sunday morning for over an hour and a half ..... 90 minutes!!! We stood out in the wind and waited for one of your reception staff to rekey our door tags and when she brought them back up they still didn't work! She went back down and rekeyed them again and when she brought them back, they still weren't opening the main door into the dual apartment. She brought up the master fob and it didn't work either. We were still locked out of our apartment. My brother and his wife were on their way to be God parents at a christening in Brisbane which they missed as they couldn't get in to collect their belongings!!! Eventually, the manager from Mantra was called and we waited another 20 minutes for him to bring a screwdriver and new batteries to try and fix the lock so we could get in. Guess what? That didn't work either. In the end, my son and his girlfriend had to go around to the balcony side of the apartment and scale the fence. My son's girlfriend stood on his shoulders and fortunately she's a fit and agile person and she managed to jump up and grab onto the balcony and pull herself up and over the balcony. Fortunately, we hadn't locked the balcony door when we went to breakfast, so she was able to get in and let us in. If they hadn't been able to do that, I have no idea what would have happened. I guess you would have had to remove the door somehow. It was a total disgrace, and I asked the manager of Peppers to call me and I haven't heard from anyone since. As a result, we couldn't leave the apartment as we wouldn't have been able to get back in if the towel that was placed at the entrance to keep the door open had been removed. We were so disgusted with the whole affair we checked out on Sunday instead of Monday. Another thing that happened was when we checked in, I spoke to the manager at the desk (a blonde woman whose name I don't remember) and let her know that 3 of our party would be leaving on Sunday and we wouldn't be needing the breakfast on the Monday which incidentally had been paid for as an add on in our booking. I asked if 3 of the breakfasts could be refunded. She wrote an email address on a piece of paper and handed it to me. She said you can email this address and see if you can get a refund. I was really annoyed at this. l told her that I'd booked with her hotel and I expected her to send that email and not me. At a cost of $2390, we felt this was money not well spent! My partner has Alzheimer's and this was supposed to be a lovely family weekend away while he can still remember us all. Instead, it was a disaster. He became very agitated when we were locked out and couldn't understand what was happening. Please check with your staff as to what happened. The lovely young girl on reception on Sunday morning was called Chloe. I don't remember the name of the Mantra Manager, but they will all be able to verify my explanation. I'd like someone to respond to me IN WRITING and let me know what you intend to do about this terrible experience. Phyll H.

Dear Mrs H., Thank you for sharing your feedback. Please accept my sincere apologies for the disappointing experience you and your family encountered during your recent stay, and for the delay in responding to your concerns. I acknowledge the issues you raised regarding the apartment's condition, facilities and, particularly, the distressing incident that left your family locked out for approximately 90 minutes. I understand the impact this had on your family weekend, and I sincerely regret that we fell short of your expectations. Following your departure, the apartment was placed out of order until further notice, and all concerns raised have been escalated to the relevant teams for investigation and corrective action. Please refer to my email, and I will await your further instructions before proceeding. Once again, please accept my sincere apologies to you and your family. We appreciate you bringing these matters to our attention and regret that we did not deliver the experience you deserved. Kind regards, Nikita Vakade

Other web-users rate our hotel

  • 672 reviews 9.1/10 Location
  • 1,495 reviews 4.9/10 Room
  • 1,005 reviews 5.4/10 Service
  • 22 reviews 3.9/10 WiFi
  • 617 reviews 3.3/10 Cleanliness
  • 551 reviews 8.2/10 Pool
  • 548 reviews 4.9/10 Comfort
  • 394 reviews 4.5/10 Food

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Kingscliff Hotels