Mantra Twin Towns Coolangatta 3 stars

Customer review rating (ALL Rating) 4.4/5 2,187 reviews

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Description

Hotel extras

  • Ideal place to stay as close to all of the main attractions in Coolangatta and the Tweed Coast

  • Take a dip in the indoor or outdoor heated pool, or cook up a storm on the barbecue

  • Tennis courts, mini golf and fully equipped gym.

  • Walking distance to beach and shops/restaurants.

  • Mantra Twin Town's fitness centre has all the equipment you need for your work-out.

Our accommodation(s)

Room

Studio Room

  • 2 pers. max
  • 26 / 279 sq ft
  • Bedding 1 x Joinable bed(s)
  • Most of the accommodation: Balcony

Hotel location

Mantra Twin Towns Coolangatta

Cnr of Griffith St and Wharf St
2485 TWEED HEADS
Australia

GPS:-28.16863, 153.543645

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

2 pools

What better way to start your morning with a refreshing dip in either indoor or outdoor pool before you rejuvenate in the spa or steam room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,187 reviews

Customer review rating 5.0/5

John G. Friends - Confirmed reviews ALL

Staff very helpful

Dear John, Thank you so much for your lovely review and for choosing to stay with us. We’re so glad you did and truly appreciate you taking the time to share your experience. It’s wonderful to hear that you had such an enjoyable stay, and your kind words mean a lot to our team. We can’t wait to welcome you back again soon. Warm regards, Mantra Twin Towns Resort

Customer review rating 3.5/5

Sky J. Couples - Confirmed reviews ALL

Nice enough, we arrived and had no towels in the room. They do not make up the room daily.

Dear Sky, Thank you for taking the time to share your feedback. We are pleased to hear that you found our team welcoming and enjoyed your arrival, departure, and bar service experience. We are sorry to learn that your room was not fully prepared on arrival and that aspects of cleanliness and WiFi access did not meet your expectations. Please accept our apologies for the inconvenience caused. Your comments have been shared with our housekeeping and IT teams for immediate review and improvement. We appreciate your feedback as it helps us improve the guest experience, and we hope to have the opportunity to welcome you back for a more seamless stay in the future. Kind regards, The Team at Mantra Twin Towns Coolangatta

Customer review rating 4.0/5

Julie A. H. Business - Confirmed reviews ALL

Friendly staff. Good location. Attending conference.

Dear Julie A., Thank you so much for your lovely review and for choosing to stay with us. We’re so glad you did and truly appreciate you taking the time to share your experience. It’s wonderful to hear that you had such an enjoyable stay, and your kind words mean a lot to our team. We can’t wait to welcome you back again soon. Warm regards, Mantra Twin Towns Resort

Customer review rating 2.0/5

Karen S. Families - Confirmed reviews ALL

We felt that as a company you have dropped the ball in a few areas. Firstly we had to pay $200 for bond which we were previously not made aware of when booking as pensioners $200 put quite a dent in our weekend plans, secondly when asked about the price of our buffet breakfast I went to buy tickets with cash and was told by reception they could not except cash but I could pay cash at the restaurant however I would have to pay $4 more per person. What a joke we had already paid $1100 plus for 2 nights accommodation. The only thing you got right was the apartment was near the lift however I also found a bit of glass on the veranda I know we pay for convenience and the Killer Queen was exceptional. However next time we’ll stay elsewhere and uber from another apartment that is open and upfront with all charges

Dear Karen, Thank you for taking the time to share your detailed feedback. We are pleased to hear you enjoyed the convenience of your apartment location and the quality of the buffet, and we are especially glad to know our long-standing team member at breakfast made a positive impression. We are very sorry to hear your concerns regarding the pre-authorisation bond communication, payment options for breakfast, and the cleanliness issues you experienced, including the balcony and in-room television reception. Please accept our sincere apologies for the inconvenience caused. Your comments have been shared with the relevant departments for review, particularly around clearer pre-arrival communication of charges and consistency in service information provided to guests. We also take your cleanliness feedback very seriously and will address this with our housekeeping team immediately. We appreciate your loyalty as an ALL Accor member and your honest feedback, which helps us improve our guest experience. Kind regards, The Team at Mantra Twin Towns Coolangatta

Customer review rating 5.0/5

Sandra C. Friends - Confirmed reviews ALL

The two bedroom apartments were roomy, comfortable and beautifully designed. We had a water facing balcony which was ideal, for sunrise and at the side, sunset. A perfect stay.

Dear Sandra, Thank you so much for your lovely review and for choosing to stay with us. We’re so glad you did and truly appreciate you taking the time to share your experience. It’s wonderful to hear that you had such an enjoyable stay, and your kind words mean a lot to our team. We can’t wait to welcome you back again soon. Warm regards, Mantra Twin Towns Resort

Other web-users rate our hotel

  • 1,018 reviews 9.7/10 Location
  • 1,633 reviews 7.1/10 Room
  • 892 reviews 7.5/10 Service
  • 16 reviews 4.2/10 WiFi
  • 568 reviews 5.8/10 Cleanliness
  • 149 reviews 7.3/10 Breakfast
  • 15 reviews 1.9/10 Bar

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