Mantra Twin Towns Coolangatta 3 stars

Customer review rating (ALL Rating) 4.4/5 2,260 reviews

Mantra Twin Towns Coolangatta - Image 1
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Description

Hotel extras

  • Ideal place to stay as close to all of the main attractions in Coolangatta and the Tweed Coast

  • Take a dip in the indoor or outdoor heated pool, or cook up a storm on the barbecue

  • Tennis courts, mini golf and fully equipped gym.

  • Walking distance to beach and shops/restaurants.

  • Mantra Twin Town's fitness centre has all the equipment you need for your work-out.

Our accommodation(s)

Book this hotel
Room 1

Room

Studio Room

Studio Rooms are ideal if travelling with a friend or partner. Decor is modern with stylish amenities. Tea and coffee making facilities are there for your convenience. Catch up on the news or your favourite show on the flat screen TV with Foxtel.

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 26 m² / 279 sq ft

Bedding

Joinable bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Refrigerator/freezer
  • Refrigerator with freezer compartment

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Cleaning kit
  • Cleaning supplement
  • Complete cleaning
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan
  • 2 pers. max
  • 26 m² / 279 sq ft
  • Bedding 1 x Joinable bed(s)
  • Most of the accommodation: Balcony

On the 15th floor, the 2 Bedroom Penthouse Apartment features 2 stylish bedrooms, 2 bathrooms and a fully equipped kitchen and laundry. Your private balcony takes in stunning ocean views, or simply kick back on your comfortable and stylish furniture.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 88 m² / 947 sq ft

Bedding

Single bed(s) x2

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Kitchen maintenance kit
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Crockery and cooking utensils
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Cleaning kit
  • Cleaning supplement
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Working Area

  • Business Desk

Apartment

Two Bedroom Apartment

If you are travelling with family the 2 Bedroom Apartment offers plenty of choice, with modern bathrooms and beautiful amenities. The living area is spacious with cable TV, tea and coffee making facilities, a laundry and fully equipped kitchen.

  • Most of the accommodation:

    Balcony

Max. number of persons
5
Area
From 82 m² / 882 sq ft

Bedding

Queen size bed(s) x1

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Kitchen maintenance kit
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Crockery and cooking utensils
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Cleaning kit
  • Cleaning supplement
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Working Area

  • Business Desk

Apartment

Two Bedroom Dual Key Apartment

2 Bedroom Dual Key Apartments consist of an interconnecting Hotel Room and 1 Bedroom Apartment. Featuring a fully equipped kitchen, laundry facilities, air conditioning, cable TV and private balcony.

  • Most of the accommodation:

    Balcony

Max. number of persons
5
Area
From 70 m² / 753 sq ft

Bedding

King size bed(s) x1

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Kitchen extractor fan
  • Kitchen maintenance kit
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Crockery and cooking utensils
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Cleaning kit
  • Cleaning supplement
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Working Area

  • Business Desk

Apartment

Three Bedroom Apartment

This 3 Bedroom Apartment offers 3 generous bedrooms with all of the comfort you are looking for including 2 bathrooms with the choice of bathtub or shower, a laundry and fully equipped kitchen for your convenience.

Max. number of persons
7
Area
From 98 m² / 1054 sq ft

Bedding

Queen size bed(s) x2

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Kitchen maintenance kit
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Crockery and cooking utensils
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Cleaning kit
  • Cleaning supplement
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Working Area

  • Business Desk

Hotel location

Mantra Twin Towns Coolangatta

Cnr of Griffith St and Wharf St
2485 TWEED HEADS
Australia

GPS:-28.16863, 153.543645

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property
  • OOL Additional charge
  • GOLD COAST AIRPORT Additional charge

In hotel

Hotel informations

  • 212 rooms
  • 6 rooms for people with reduced mobility
  • 52 connecting rooms
  • 212 non-smoking rooms
  • 15 floors

Languages spoken at the hotel

  • English
  • Indonesian
  • Japanese
  • Korean
  • Portuguese
  • Thai
  • Vietnamese
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Entertainment

  • Casino

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Desk equipment available

  • Plugs and converters available on desks

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets not allowed

Catering

Snack and beverage machine

  • Snack and beverage machine

Business

8 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Video game area
  • Tourist guide for families
  • Children''s TV Channels

Well-being

Mantra Twin Towns Outdoor Pool

  • Outside
  • On site

Mantra Twin Towns Indoor Pool

  • Covered
  • On site

Gym

  • On site
  • Jacuzzi/Whirlpool bath
  • Sauna room

Sports and leisure

Bodybuilding equipment/Gym

  • Nearby

Gym

  • Nearby

Tennis

  • Nearby

Miniature golf

  • On site

Bodybuilding equipment/Gym

  • On site

Tennis

  • On site

Gym

  • On site

Miniature golf

  • Nearby
  • On site
  • Indoor parking
  • Private
  • 1,300 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.95 m / 6.4 ft
  • Parking for a month
  • Parking for a week

Vehicles

  • Truck parking
  • Bus parking

Security

  • Parking with security service
  • Extinguisher
  • Sprinkler
  • CO detection in car park
  • Video surveillance in parking
  • Parking equipped with lights
  • Patrolled parking
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

2 pools

What better way to start your morning with a refreshing dip in either indoor or outdoor pool before you rejuvenate in the spa or steam room.

Mantra Twin Towns Outdoor Pool

Take some time out to relax by the pool during your stay at our hotel. Dip your feet in the water and experience true relaxation

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Location

  • On site
  • 0 m / 0 mi

Pool features

  • Outdoor pool
  • Heated Pool
  • Chlorure treatment

Access & Security

  • Pool areas wheelchair accessible
  • Ramp access
  • Staff trained in first aid

Dimension

  • Pool Depth Min: 0 m / 0 ft
  • Pool Depth Max: 0 m / 0 ft
  • Pool Size Min: 0 m / 0 ft
  • Pool Size Max: 0 m / 0 ft

Mantra Twin Towns Indoor Pool

Take some time out to relax by the pool during your stay at our hotel. Dip your feet in the water and experience true relaxation

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Location

  • On site
  • 0 m / 0 mi

Pool features

  • Indoor pool
  • Heated Pool
  • Chlorure treatment

Access & Security

  • Pool areas wheelchair accessible
  • Ramp access
  • Staff trained in first aid

Dimension

  • Pool Depth Min: 0 m / 0 ft
  • Pool Depth Max: 0 m / 0 ft
  • Pool Size Min: 0 m / 0 ft
  • Pool Size Max: 0 m / 0 ft

What better way to start your morning with a refreshing dip in either indoor or outdoor pool before you rejuvenate in the spa or steam room.

Located on the podium level of the Harbour Tower. The gym is open from  6am to 9pm daily.  Shoes and appropriate attire must be worn. Towels must be used and are available at Reception.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,260 reviews

Customer review rating 3.5/5

Steven I. R. Friends - Confirmed reviews ALL

Customer review rating 1.0/5

Kellie T. Friends - Confirmed reviews ALL

Customer review rating 1.0/5

Wil C. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Carol R. Solo - Confirmed reviews ALL

Customer review rating 4.5/5

Marion R. Friends - Confirmed reviews ALL

Dear Guest, Thank you for your lovely feedback and for staying with us. We’re delighted to hear you enjoyed your visit, and we really appreciate you taking the time to share your experience. We apologize the Air Conditioning was difficult to navigate, however in your future stays, please reach out to the reception team who will be happy to help. We hope to see you again soon for another wonderful stay! Warm regards, Mantra Twin Towns Resort

Customer review rating 1.0/5

Kellie T. Friends - Confirmed reviews ALL

The room smelt terrible and for the price of $440 per night with a minimum 2 night stay, outrageous

Customer review rating 1.0/5

Wil C. Couples - Confirmed reviews ALL

1. The Room was not clean, the room was small and the furniture/fixings were dated. The room smelt. Most concerning was thge water bottle found under the bed! 2. The cost of the room for 2 nights - $713 did not represent value for money!

Customer review rating 5.0/5

Carol R. Solo - Confirmed reviews ALL

Top views. Close to the Beach, Shops, Public Transport and the Airport.

Customer review rating 4.5/5

Marion R. Friends - Confirmed reviews ALL

Location great and loved the ocean views. Very comfortable bedding. Beautiful staff. Did not give a 10 because the aircon was difficult to regulate. We’ll be back

Dear Guest, Thank you for your lovely feedback and for staying with us. We’re delighted to hear you enjoyed your visit, and we really appreciate you taking the time to share your experience. We apologize the Air Conditioning was difficult to navigate, however in your future stays, please reach out to the reception team who will be happy to help. We hope to see you again soon for another wonderful stay! Warm regards, Mantra Twin Towns Resort

Customer review rating 5.0/5

Krystal N. Friends - Confirmed reviews ALL

From first check in to the end the staff were super lovely and accomodating. The room was clean and well sized and had great views !

Dear Guest, Thank you for taking the time to share your feedback and for choosing to stay with us. We’re so pleased to hear you had an enjoyable visit, and your kind words are truly appreciated by our team. We look forward to welcoming you back again in the future! Warm regards, Mantra Twin Towns Resort

Customer review rating 5.0/5

Charles C. Couples - Confirmed reviews ALL

It was an ideal location and a good price point. Room was fine and the on-site food options were great!

Dear Guest, Thank you for taking the time to share your feedback and for choosing us for your stay. We are delighted to hear you enjoyed your stay with us this time and we look forward to welcoming you back again in the future. Warm regards, Mantra Twin Towns Resort

Customer review rating 4.5/5

Brendan N. Couples - Confirmed reviews ALL

Very good. Although our room was a tad small, it had great views of beach & water. Very central too.

Dear Guest, Thank you for taking the time to share your feedback and for choosing us for your stay. We are delighted to hear you enjoyed your stay with us this time and we look forward to welcoming you back again in the future. Warm regards, Mantra Twin Towns Resort

Customer review rating 5.0/5

Rod W. Couples - Confirmed reviews ALL

Great venue , nice room with everything and lap pool .

Dear Guest, Thank you for taking the time to share your feedback and for choosing us for your stay. We are delighted to hear you enjoyed your stay with us this time and we look forward to welcoming you back again in the future! Thank you for your kind feedback. Warm regards, Mantra Twin Towns Resort

Customer review rating 4.5/5

Claire K. Families - Confirmed reviews ALL

Booked an apartment as we had adult family staying, wow it was such a great apartment. Heaps of room, could easy do Christmas/ Easter lunch type stay, really well set up!

Dear Guest, Thank you for taking the time to share your feedback and for choosing us for your stay. We are delighted to hear you enjoyed your stay with us this time and we look forward to welcoming you back again in the future! Thank you for your kind feedback. Warm regards, Mantra Twin Towns Resort

Customer review rating 4.0/5

Triglone J. M. Business - Confirmed reviews ALL

Room had everything I needed

Dear Guest, Thank you for taking the time to share your feedback and for choosing us for your stay. We look forward to welcoming you back again in the future. Warm regards, Mantra Twin Towns Resort

Customer review rating 3.5/5

John W. Couples - Confirmed reviews ALL

When I booked the room 10 weeks before my stay I asked if possible for a high floor sea view. When I arrived we were given level 3 rear facing no view with a disabled bathroom. this not what I booked. After 2 nights I complained and was moved to my original request.

Dear Guest, Thank you for your review and for choosing to stay with us. We sincerely apologise for the issues you experienced during your stay and appreciate you bringing them to our attention. Your feedback is important to us and has been shared with the relevant teams for review. Thank you again for your feedback. We look forward to welcoming you back again soon. Warm regards, Mantra Twin Towns Resort

Customer review rating 5.0/5

Peter &. M. B. Couples - Confirmed reviews ALL

All good. Amazing staff, great room for a change.

Dear Guest, Thank you for taking the time to share your feedback and for choosing us for your stay. We’re so pleased to hear you had an enjoyable visit, and your kind words are truly appreciated and will be passed on to the team. We look forward to welcoming you back again in the future. Warm regards, Mantra Twin Towns Resort

Customer review rating 3.5/5

Emily S. Couples - Confirmed reviews ALL

Stay was pleasant and the location was good

Dear Guest, Thank you for taking the time to share your feedback following your recent stay at Mantra. We are pleased to hear that you found your stay pleasant and comfortable, and that you enjoyed our convenient location. We also appreciate your positive ratings for our check-in experience, team, and Wi-Fi. However, we sincerely apologise that the cleanliness of your accommodation fell short of expectations. We are concerned to hear about the dusty air vents and the green discolouration at the bottom of the shower. Please be assured that we will share your feedback with our housekeeping and maintenance teams for immediate attention and follow-up, as maintaining high standards of cleanliness is a priority for us. As an ALL Accor Classic member, we thank you for your loyalty and are pleased that you value the benefits of the loyalty programme. Your feedback is important to us, and we appreciate the opportunity to address the areas where we can improve. Thank you again for your review. We hope to have the opportunity to welcome you back to Mantra and provide you with an improved experience. Kind regards, The Mantra Team

Customer review rating 1.5/5

Vivianne J. Friends - Confirmed reviews ALL

Neither key worked on the door to the room, it was a long walk back to reception to get new keys with the receptionist saying that she will give me new keys rather than ones that had been used. I also am 3 weeks post op from a half hip replacement so was a little more difficult and annoying. When 2 older ladies (us) got into the room the beds were single beds and very close together so you can image the size of the room which I was really surprised and disappointed with especially paying over $200 a night and a Sunday night, not really a premium night. I would be looking somewhere else to stay next time.

Dear Vivianne Thank you for sharing your feedback. I’m very sorry to hear about your disappointing experience. Having both keys fail and needing to make the long walk back to reception for replacements would have been frustrating, particularly while recovering from a hip replacement. I also understand your disappointment with the room size and bed configuration, especially given the rate you paid. This is certainly not the experience we want our guests to have, and we sincerely apologise for the inconvenience and discomfort caused. We appreciate you bringing these matters to our attention and will ensure your feedback is shared with the relevant team for review. Regards Mantra Management

Customer review rating 4.5/5

Mirtha C. Couples - Confirmed reviews ALL

Great location, comfortable room with fabulous views. Extremely friendly & helpful staff!

Dear Guest, Thank you for taking the time to share your feedback and for choosing to stay with us. We’re so pleased to hear you had such an enjoyable visit, and your kind words are truly appreciated by our team. We look forward to welcoming you back again in the future! Warm regards, Mantra Twin Towns Resort

Customer review rating 5.0/5

Robert P. Couples - Confirmed reviews ALL

Love the location

Dear Guest, Thank you for taking the time to share your feedback and for choosing to stay with us. We’re so pleased to hear you had such an enjoyable visit, and your kind words are truly appreciated by our team. We look forward to welcoming you back again in the future! Warm regards, Mantra Twin Towns Resort

Customer review rating 3.5/5

Brendan M. Friends - Confirmed reviews ALL

Clean, comfortable room. Too pricey for basic accommodation though.

Dear Guest, Thank you for taking the time to share your feedback following your recent stay at Mantra. We are pleased to hear that you appreciated our convenient location, found your room clean and comfortable, and enjoyed the service provided by our team. We understand your concerns regarding the value for money. Your stay coincided with a particularly busy period on the Gold Coast, with several major events taking place and increased demand for accommodation. While rates can vary during these peak periods, we appreciate that value remains an important part of the overall guest experience. Thank you for choosing Mantra and for your support as an Accor Vacation Club member. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Kind regards, The Mantra Team

Customer review rating 5.0/5

Lisa L. Families - Confirmed reviews ALL

Despite awful weather, the separate lounge area and indoor heated pool were great to keep a toddler amused

Dear Guest, Thank you for taking the time to share your feedback and for choosing to stay with us. We’re so pleased to hear you had such an enjoyable visit, and your kind words are truly appreciated by our team. We look forward to welcoming you back again in the future! Warm regards, Mantra Twin Towns Resort

Customer review rating 4.5/5

Donna P. Friends - Confirmed reviews ALL

The lifts are a long way from reception for guests with mobility / walking difficulty. Great location and very convenient if you are there for a show/concert. Our first time and would return. Penthouse apartment was well kitted out. Beds were very comfortable and the apartment was spotless. Parking very easy.

Dear Guest, Thank you for sharing your lovely feedback following your first stay at Mantra. We are delighted to hear that you enjoyed our convenient location, particularly for attending shows and concerts, and that your penthouse apartment was well equipped, spotless, and complemented by comfortable beds. It is also pleasing to know that you found parking easy and convenient. We appreciate your comments regarding the distance between reception and the lifts, particularly for guests with mobility or walking difficulties. We understand how important accessibility and ease of movement are, and we thank you for highlighting this aspect of the guest experience. Your feedback is valuable and will be shared with our team for consideration. Thank you for your loyalty as an ALL Accor Classic member and Accor Vacation Club member. We sincerely appreciate your support and are pleased to hear that you would return to stay with us. We look forward to welcoming you back to Mantra for another enjoyable visit. Kind regards, The Mantra Team

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