Mantra Twin Towns Coolangatta 3 stars

Customer review rating (ALL Rating) 4.2/5 2,290 reviews

Best price
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Mantra Twin Towns Coolangatta - Image 1
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Cnr of Griffith St and Wharf St, 2485 TWEED HEADS, Australia

Description

Hotel extras

  • Ideal place to stay as close to all of the main attractions in Coolangatta and the Tweed Coast

  • Take a dip in the indoor or outdoor heated pool, or cook up a storm on the barbecue

  • Tennis courts, mini golf and fully equipped gym.

  • Walking distance to beach and shops/restaurants.

  • Mantra Twin Town's fitness centre has all the equipment you need for your work-out.

Our accommodation(s)

Room

Studio Room

  • 2 pers. max
  • 26 m² / 279 sq ft
  • Bedding 1 x Joinable bed(s)
  • Most of the accommodation: Balcony

Hotel location

Mantra Twin Towns Coolangatta

Cnr of Griffith St and Wharf St
2485 TWEED HEADS
Australia

GPS:-28.16863, 153.543645

Telephone
Fax +61 7 5536 8899

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

2 pools

What better way to start your morning with a refreshing dip in either indoor or outdoor pool before you rejuvenate in the spa or steam room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,290 reviews

TripAdvisor Rating  4.0/5  6,550 reviews

The Reason for stating at Mantra is position to Twin Towns RSL club which I an a Member

Customer review rating 2.5/5

John C. Families - Confirmed reviews ALL

The Room was very average for the price of Accommadation the rooms & decor are a bit dated also the noise from building & machinery early in the morning & Yelling & screaming late at night was very disturbing !!!!!

Stay

Customer review rating 3.5/5

Fm Business - Confirmed reviews ALL

Fabulous location, friendly staff but despite room being like a small apartment, had a strange smell and appeared very tired and worn throughout. Comfy bed and sofa, good shower but toilet had no seat to close and may have been for a disabled guest.

Dear Frances, We very much appreciate your comments regarding your stay at the Mantra Twin Towns Coolangatta, be it positive or constructive. I will be passing on your comments to the relevant teams to assist them in improving where they can. Please be known, that our front desk team are always happy to assist in providing fresh towels etc when requested during stays, when a daily light service is not adequate. Thank you again for sharing your experience. Sincerely, Matt Thompson Assistant Manager

Property is too old. Run down

Customer review rating 1.0/5

Lance Business - Confirmed reviews ALL

Property needs work. Its outdated. Something from the seventies The towels. not new thread bare The entry to the rooms cumbersome. fighting 2 doors. I think I was 3607

Dear Lance, Thank you for taking the time to tell us about your experience at the Mantra Twin Towns Coolangatta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Matt Thompson Assistant Manager

Customer review rating 3.5/5

Ms W. Solo - Confirmed reviews ALL

Mostly enjoyable.

Dear Ellen We very much appreciate your comments regarding your stay at the Mantra Twin Towns Coolangatta and thank you for your kind words in regard to our team at check in and the front desk, I will pass on your comments as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I wish to advise that as we are a dual branded hotel, for your next stay you may wish to check out The Sebel Hotel, located in our Ocean Tower, as these hotel rooms are newly renovated and inclusive of breakfast. Remember to book in advance, as like most things, last minute bookings can be a little more expensive than booking in advance. Thank you again for sharing your experience, Sincerely, Matt Thompson Assistant Manager

Over Priced

Customer review rating 2.5/5

Greg Couples - Confirmed reviews ALL

Very expensive for a pokey room that needs a lot of TLC

Dear Kayline and Greg, Thank you for taking the time to share your feedback, It is valuable feedback like this we can share with our teams and revise our processes and training method to ensure all information is given when booking and on arrival. We will also investigate with the housekeeping team regarding the towels. We hope to have the opportunity to serve you better Kind Regards Natasha Evans Front Office Manager

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Other web-users rate our hotel

  • 928 reviews 9.6/10 Location
  • 1,638 reviews 6.5/10 Room
  • 917 reviews 7.1/10 Service
  • 38 reviews 5.9/10 WiFi
  • 609 reviews 4.8/10 Comfort
  • 559 reviews 5/10 Cleanliness
  • 137 reviews 7.2/10 Breakfast
  • 97 reviews 6.3/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.