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Mantra Twin Towns Coolangatta 4 stars

Customer review rating 4.5/5 5,231 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mantra Twin Towns Coolangatta
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+ 18 Services
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Room 1

Number of guests
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Hotel extras

  • Located one block back from Coolangatta beach.

  • Adjoining Twin Towns Services Club

  • walking distance to shops/resturants.

  • Conference spaces in partnership with Twin Towns Services Club.

  • Spacious, self contained apartments with hotel rooms.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • GOLD COAST AIRPORTPaying
  • Reception open 24 hours a day
  • LaundryPaying
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
  • Outdoor tennis court
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 10 meeting room(s)
  • Copy/print service availablePaying
Information message

Hotel location

Mantra Twin Towns Coolangatta

Cnr of Griffith St and Wharf St
Street
2485
tweed heads
australia

Tel: +611300092872

Fax: (+61)7/55368899

Check-in from 14h00

Check out up to 10h00

  • By plane

    GOLD COAST AIRPORT At 4km / 2.49 miles - Shuttle paying

GPS :-28.16863, 153.543645

Our accommodation(s)

Mantra Twin Towns really does have it all with the choice of two stylish accommodation types, the Hotel Rooms and the Apartments. Take in the view of the ocean, city or river from your Hotel Room and make the most of the wireless internet, air- conditioning, kitchenette with tea and coffee making facilities and daily servicing. If a little more space is what you require, the Apartments offer all of the facilities of the Hotel Rooms along with a full kitchen and river or ocean views.

Hotel Room

  • Max. number of persons: 2
  • Area: From 30 m² / 323 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Hotel Twin Room

  • Max. number of persons: 4
  • Area: From 30 m² / 323 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Hotel King Suite

  • Max. number of persons: 3
  • Area: From 30 m² / 323 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Deluxe Room

  • Max. number of persons: 2
  • Area: From 30 m² / 323 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Deluxe Twin Room

  • Max. number of persons: 4
  • Area: From 30 m² / 323 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Studio Room

  • Max. number of persons: 2
  • Area: From 26 m² / 280 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone
Rooms

Our restaurants and bars

SIGNATURES RESTAURANT

Type of cuisine: Other cooking style

Signatures Restaurant is located on the lobby level at Mantra Twin Towns. Offering a traditional buffet breakfast including bacon, sausages, eggs, hash browns, toast plus accompaniments, fresh fruits, cereals, pancakes and pastries.

SIGNATURES BAR

Non contractual photo

Signatures Lobby Bar is located on the lobby level at Mantra Twin Towns and opens from 4pm daily. For all your refreshing cold and hot beverages.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 1,200 m²

  • Maximum capacity: 1,050 people

  • Maximum banquet capacity: 400 people

Find out more

Our guest reviews for
Mantra Twin Towns Coolangatta

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

5,231 reviews

tripadvisor

TripAdvisor Rating 4.0/5

6,130 reviews

Enjoyed the stay but the booking was terrible.

Customer review rating 4.5/5

Cilla J. Business - 23/10/2020 Confirmed reviews ALL

I needed to quickly organise a Business trip for 15 people. We thoroughly enjoyed the stay at the hotel. Location was great. Very unsatisfactory booking experience.

Hi Cilla Firstly thankyou for offering your feedback after your recent stay with us here at Mantra Twin Towns. We are glad to hear you enjoyed your stay with us. Our apologies for the slower check-in due to staff being on their breaks but we hope to welcome you back in the future. Regards Nathan Privett Assistant Manager

Location was good.

Customer review rating 4.5/5

June B. Families - 23/10/2020 Confirmed reviews ALL

We go back year after year because the Staff are extremely polite and considerate. They make us feel so welcome. We usually get the apartment we request, so why would we not be happy. We have already booked again for next year, and will probably go more than once.

Hi June, Thank you so much for your kind review ! The team will love hearing those lovely comments and I'll be sure to tell Gina and Erin too! I'm so sorry your gold status didn't come up on our reports i just looked into your membership and it said you needed to activate it, so i have resent you the email to do so. We will look forward to welcoming you back next year ! Until then best wishes. Kind Regards, Natasha Grech Front Office Supervisor

Great value for money

Customer review rating 4.5/5

Erin S. Families - 23/10/2020 Confirmed reviews ALL

The rooms are nothing fancy but very clean. The staff at breakfast were amazing!!

Hi Erin S Firstly thankyou for offering your feedback after your recent stay with us here at Mantra Twin Towns. We are glad to hear you had a good stay. We hope to welcome you back in the future in one of our renovated hotel rooms. Regards Nathan Privett Assistant Manager

Nice clean and comfortable rooms

Customer review rating 4.5/5

Bill Families - 23/10/2020 Confirmed reviews ALL

Enjoyed our stay will definitely come here again

Dear Bill, We very much appreciate your feedback regarding your stay at the Mantra Twin Towns Coolangatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leana du Toit Assistant Manager

Lovely room , central to everything. Lovely reception staff

Customer review rating 4.5/5

Karen Couples - 22/10/2020 Confirmed reviews ALL

With only a short stay, sadly I only had two night I would sincerely have loved to stay for a week. Great value

Hi Karen Thank you for taking the time to offer feedback after your recent stay with us here at Mantra Twin Towns. We are glad to hear you enjoyed your stay with us and we look forward to welcoming you back in the future for a longer stay. Regards Nathan Privett Assistant Manager

Great Spot, great reservation staff and excellent faciilities

Customer review rating 4.5/5

Anonymous Families - 22/10/2020 Confirmed reviews ALL

We had a wonderful stay. We were in the 2 bed apartment and had fantastic views over the beach. The room was very well accommodated with easy access to hotel facilities. Would definitely stay again.

Hi Georges Thank you for taking the time to offer feedback after your recent stay with us here at Mantra Twin Towns. We are glad to hear you enjoyed your stay with us and made use of our facilities. We look forward to welcoming you back in the future. Regards Nathan Privett Assistant Manager

Always enjoy our stay here!

Customer review rating 4.5/5

Jmh Couples - 22/10/2020 Confirmed reviews ALL

2 quick days of R&R.

Hi JMH Thank you for taking the time to offer feedback after your recent stay with us here at Mantra Twin Towns. We are glad to hear you enjoyed your stay with us again. Our apologies the room was not us to standard and we will pass the feedback onto the owner. We look forward to welcoming you back in the future. Regards Nathan Privett Assistant Manager

bland stay at Twin Towns Mantra

Customer review rating 4.5/5

Ulrike R. Couples - 22/10/2020 Confirmed reviews ALL

Check in and parking was great. We received our drink vouchers but had to go to Twin Towns to get them and only in the 1st Wharf bar , a sort of rowdy sports bar , no atmosphere, with noisy background and large tv/s. We wanted to go for dinner and use our card , Mantra's restaurant and bar , was closed. At Twin Towns only the Bistro was open for dinner and we kindly asked if we could use our drink vouchers but they refused. The bistro was also disappointing , very average menu. We did not enjoy our 2 dishes. During the night my partner Richard R. got a sore back from a too worn out , soft mattress. At breakfast (the coffee and food items very nice) the fire alarm went off and they let it go for 20 min... it gave us a headache . It was false alarm , so why did it take so long to switch off? We were disappointed with this hotel and wont go back there.

Dear Richard, Thank you for taking the time to tell us about your experience at the Mantra Twin Towns Coolangatta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Troy- GM

very clean and comfortable - good value - courteous staff -

Customer review rating 4.5/5

Anonymous Families - 21/10/2020 Confirmed reviews ALL

a most enjoyable stay

Hi Peter and Lynette Thank you for offering feedback after your stay with us here at Mantra Twin Towns. We are happy to hear you enjoyed your stay again and we all hope the buffet breakfast will return sooner rather than later. We hope to see you again soon. Regards Nathan Privett Assistant Manager

good stay

Customer review rating 4.5/5

Shirley B. Couples - 21/10/2020 Confirmed reviews ALL

Our only disappointment was that the members bar end was not open. We understand that you only open it for friday & saturday nights when the crowds are bigger. No problems with our room & our meal in the asian restaurant, as always was most enjoyable. Hopefully , the next time we visit, all restrictions will be lifted.

Hi Shirley Thank you for offering feedback after your stay with us here at Mantra Twin Towns. We are happy to hear you enjoyed your stay, we will pass your feedback onto the services club and we hope to see you again soon. Regards Nathan Privett Assistant Manager

Very very noisy, hard to work in the room

Customer review rating 4.5/5

Anonymous Business - 21/10/2020 Confirmed reviews ALL

We stayed there for business and while the staff were very accommodating the noise of the renovations made the stay very uncomfortable

Dear Warren, Thank you for posting your comments. I am sorry to learn of your disappointment about the noise during your stay, certainly this is not typical of the experience that our guests have come to appreciate. I hope we can welcome you back to the resort in the future. Please contact me directly if you plan to come this way again and I will make sure that your stay will be a very memorable one. Thanks, Troy- GM

well located, great amenities, good size room

Customer review rating 4.5/5

Bill Couples - 21/10/2020 Confirmed reviews ALL

All staff were helpful and friendly in particular the breakfast staff. Only issue was jack hammering during the day.

Hi Bill Thank you for offering feedback after your stay with us here at Mantra Twin Towns. We are happy to hear you enjoyed your stay and our location and we hope to see you again soon. Maybe in one of our renovated rooms. Regards Nathan Privett Assistant Manager

Well located and great stay

Customer review rating 4.5/5

Anonymous Couples - 21/10/2020 Confirmed reviews ALL

Great location and staff friendly.

Hi Karen Thank you for offering feedback after your stay with us here at Mantra Twin Towns. We are happy to hear you enjoyed your stay and our location and we hope to see you again soon. Regards Nathan Privett Assistant Manager

Close to everything

Customer review rating 4.5/5

Pat Couples - 21/10/2020 Confirmed reviews ALL

Pleasant

Hi Pat Thank you for offering feedback after your stay with us here at Mantra Twin Towns. We are happy to hear you enjoyed your stay and our location and we hope to see you again soon. Regards Nathan Privett Assistant Manager

Location, parking and entertainment

Customer review rating 4.5/5

Ken N. Couples - 21/10/2020 Confirmed reviews ALL

We have stayed here before and this time a little disappointed with the deluxe room, our previous rooms seemed to be larger and much better appointed. The breakfast was really good, not up to the standard of the full buffet but very enjoyable under the current circumstances.

Hi Ken Thank you for offering feedback after your stay with us here at Mantra Twin Towns. We are happy to hear you enjoyed your stay. The Deluxe hotel room which you stayed in have only recently been renovated and are all identical. We have removed some non essential items due to covid as explained on check-in. Hopefully everything will be back to normal soon and we hope to see you again soon. Regards Nathan Privett Assistant Manager

Well located, beautiful unit and fabulous fabulous friendly staff.

Customer review rating 4.5/5

Gai A. Families - 21/10/2020 Confirmed reviews ALL

After accidentally booking through a booking agency instead of Mantra themselves, the staff really looked after us when a hotel room instead of a suite was booked. They upgraded us to a suite no extra charge. All staff from reception to dining were soo friendly and made our stay even more enjoyable.

Hi Gai Thank you for offering feedback after your stay with us here at Mantra Twin Towns. We are happy to hear you enjoyed your stay and we hope to see you again soon. Regards Nathan Privett Assistant Manager

Nice Area, Good location, Nice resort

Customer review rating 4.5/5

Tom Couples - 20/10/2020 Confirmed reviews ALL

We had a lovely honeymoon staying at the mantra twin towers. We feel there was few minor things that let it down but we still enjoyed our stay.

Hi Tom Thank you for taking the time to offer your feedback after your stay with here at Mantra Twin Towns. We are happy to hear you enjoyed your stay with us. For 12 nights you would receive 2 services during your stay. I will pass the other issues onto the relevant departments and we look forward to welcoming you back in the future. Regards Nathan Privett Assistant Manager

Great view

Customer review rating 4.5/5

David I. Families - 20/10/2020 Confirmed reviews ALL

Easy, relaxed and great view from penthouse.

Hi David Thank you for taking the time to offer your feedback after your stay with here at Mantra Twin Towns. We are happy to hear you enjoyed your stay with us and we look forward to welcoming you back in the future. Regards Nathan Privett Assistant Manager
Customer review rating 4.5/5

Anonymous Friends - 20/10/2020 Confirmed reviews ALL

Stayed in harbour tower felt likecwe had to walk forever to get to restaurants and reception. Reception didn't provide enough information to new people staying for the first time.

Hi Ann Thank you for taking the time to offer your feedback after your stay with here at Mantra Twin Towns. We are sorry to hear your stay was not up to standard. Any extra information that is not passed on on arrival is located in the check-in folder given to you with your keys. We hope to see you again for a more satisfying stay. Regards Nathan Privett Assistant Manager

Disappointing

Customer review rating 4.5/5

Liz R. Couples - 20/10/2020 Confirmed reviews ALL

I don’t think it was value for money. Most expensive butterbox I have ever stayed. To watch tv had to sit In bed, no armchair and no table and chairs to eat at. No free wifi which most motels/ hotels have as well as Foxtel or Netflix. Only table and chairs were on the balcony and these were dated old plastic.

Dear Elizabeth, Thank you for taking the time to tell us about your experience at the Mantra Twin Towns Coolangatta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Thanks, Troy- GM

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