Peppers Broadbeach 4 stars

Customer review rating (ALL Rating) 4.4/5 1,427 reviews

Peppers Broadbeach - Image 1
Peppers Broadbeach - Image 2
Peppers Broadbeach - Image 3
Peppers Broadbeach - Image 4
21 Elizabeth Ave, 4218 BROADBEACH, Australia

Description

Hotel extras

  • Enjoy the luxury and exclusivity of the private cinema with friends or family.

  • Relax and enjoy our outdoor spa, heated resort pool, lap pool, and gymnasium during your stay

  • Enjoy a range of award winning restaurants available on your doorstep.

  • We are conveniently located in the centre of Broadbeach and across the road from the ocean.

Our accommodation(s)

Hotel location

Peppers Broadbeach

21 Elizabeth Ave
4218 BROADBEACH
Australia

GPS:-28.030805, 153.432188

Telephone
Fax +61 7 5635 1055

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

2 pools

Immerse yourself in the temperate waters of the outdoor heated resort pool. Perfect in all seasons, it's the ideal place to relax and enjoy the Gold Coast's stunning weather.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,427 reviews

Customer review rating 4.5/5

Britney-lee F. Solo - Confirmed reviews ALL

Enjoyed my stay, great location close to everything you need. Room was very spacious, definitely enough space for 2. Room & facilities were clean and well kept. I arrived a bit early for check in and the man at reception organised to hold my bags until the room was ready while I went out, which was great. Only suggestion I have is to provide water in the rooms as I was staying alone I was not 100% comfortable walking around late at night to buy water. A lovely lady at reception did find me 1 bottle on my first night which was much appreciated.

Dear Britney-lee, Thank you for your lovely feedback regarding your recent stay with us. We’re delighted to hear you enjoyed your stay and found the location convenient, the room spacious, and the facilities clean and well maintained. It’s also great to know our reception team helped make your arrival more comfortable by storing your bags while your room was being prepared. We’re especially pleased our team member was able to assist with a bottle of water on your first night. We appreciate your suggestion regarding water in the rooms and understand how this would make guests feel more comfortable, particularly when travelling alone. Your feedback has been shared with our team for consideration. We hope to welcome you back again soon to Peppers Broadbeach. Sincerely, Bayley Davis Assistant Manager Peppers Broadbeach

Customer review rating 4.5/5

Colette G. Families - Confirmed reviews ALL

Good location. 2 bdr ocean views are a good size

Dear Colette, Thank you for taking the time to share your review of Peppers Broadbeach. We are delighted to know that you liked our coastal location, and that the room was comfortable for your stay. We look forward to welcoming you back next time you're on the Gold Coast. Kind regards, Bayley Davis Assistant Manager Peppers Broadbeach

Customer review rating 4.5/5

Brandi S. Families - Confirmed reviews ALL

loved the location! staff were friendly, attentive and helpful at all times

Dear Brandi, Thank you for sharing your fantastic review regarding your stay with us. We are very pleased to know that you liked our central and coastal location. We also appreciate your comments about our team. At Peppers Broadbeach, we aim to deliver a high service standard by being warm, welcoming and approachable for guest assistance required. It's great to know our team positively contributed to your stay. We hope to welcome you back for another great stay, hopefully in the near future! Sincerely, Bayley Davis Assistant Manager Peppers Broadbeach

Customer review rating 3.5/5

Cheryl C. Couples - Confirmed reviews ALL

I was a little disappointed as a Gold Member that there was no upgrade available and for the late check out we were given until 11.00 . Parking is very difficult. I felt we were so well looked after when we stayed there last year. It is a pleasant resort.

Dear Cheryl, Thank you for taking the time to share your feedback. We are pleased to hear you enjoyed the convenient location and our property overall. We are sorry to learn that this stay did not meet the level of service you experienced with us previously. We understand your disappointment regarding the unavailable Gold Member upgrade and the limited late check out extension. While upgrades and extended check outs are subject to availability, we recognise how important these benefits are to our valued returning guests. We also appreciate your comments about parking and understand how frustrating this can be. Your feedback has been shared with our team as we continue looking for ways to improve the guest experience. We do hope to welcome you back again and provide the level of care and attention you remembered from your last visit. Kind regards, Bayley Davis Assistant Manager Peppers Broadbeach

Customer review rating 4.5/5

Michael H. Families - Confirmed reviews ALL

The staff were outstanding and very helpful, they were always smiling. The room was fantastic and came with everything we needed to make our stay very comfortable.

Dear Michael, Thank you for taking the time to share your outstanding review of Peppers Broadbeach. We are incredibly pleased that our hotel exceeded your expectations in all aspects. We appreciate your kind words regarding our staff. At Peppers Broadbeach, we want all of our guests to feel welcomed and that our team are approachable. It's great to know our team assisted during your stay. Thank you for choosing to stay with us, we hope to welcome you again soon for another great stay! Sincerely, Bayley Davis Assistant Manager Peppers Broadbeach

Other web-users rate our hotel

  • 578 reviews 9.3/10 Location
  • 891 reviews 7.6/10 Room
  • 537 reviews 8/10 Service
  • 16 reviews 2.8/10 WiFi
  • 303 reviews 4.7/10 Cleanliness
  • 152 reviews 7.1/10 Vibe
  • 117 reviews 7.3/10 Food
  • 13 reviews 2.1/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Broadbeach