Peppers Broadbeach 4 stars

Customer review rating (ALL Rating) 4.4/5 1,426 reviews

Peppers Broadbeach - Image 1
Peppers Broadbeach - Image 2
Peppers Broadbeach - Image 3
Peppers Broadbeach - Image 4
21 Elizabeth Ave, 4218 BROADBEACH, Australia

Description

Hotel extras

  • Enjoy the luxury and exclusivity of the private cinema with friends or family.

  • Relax and enjoy our outdoor spa, heated resort pool, lap pool, and gymnasium during your stay

  • Enjoy a range of award winning restaurants available on your doorstep.

  • We are conveniently located in the centre of Broadbeach and across the road from the ocean.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Apartment

1 Bedroom Ocean Suite

Photo out of - 1 Bedroom Ocean Suite

Our stunning 1 Bedroom Ocean Suites feature partial ocean views from your living room and private balcony. Includes a full kitchen, dining and bedroom with private ensuite and plush king zip bed.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 79 m² / 850 sq ft

Bedding

Joinable bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Open bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Free access with phone card
  • Free local calls
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Free movies/video
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen
  • PDP screen - Plasma display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Cleaning kit
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • 3 pers. max
  • 79 m² / 850 sq ft
  • Bedding 1 x Joinable bed(s)
  • Views: Ocean/Sea view
  • Most of the accommodation: Balcony
See availabilities

2 Bedroom Suites are the perfect escape. You will have a large private balcony with city and hinterland views, private ensuite with a separate shower and bath, full kitchen with European appliances, laundry, spacious lounge and dining area.

  • Most of the accommodation:

    Balcony

Max. number of persons
5
Area
From 119 m² / 1280 sq ft

Bedding

King size bed(s) x1

Joinable bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Open bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Free access with phone card
  • Free local calls
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Free movies/video
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen
  • PDP screen - Plasma display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Cleaning kit
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

2 Bedroom Ocean Suites feature partial views over the ocean and exceptional interior design, with European appliances, imported stone bench tops and premium fittings throughout. The main bedroom has a private ensuite with a separate shower and bath.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
5
Area
From 119 m² / 1280 sq ft

Bedding

King size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Open bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Free access with phone card
  • Free local calls
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Free movies/video
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen
  • PDP screen - Plasma display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Cleaning kit
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Our 2 Bedroom Sky View Suites, from Level 30 in Tower 1, feature a large private balcony with views from the hinterland to the ocean. Enjoy exceptional interiors with European appliances, imported stone benchtops, full kitchen, laundry, spacious lounge.

  • Most of the accommodation:

    Balcony

Max. number of persons
5
Area
From 119 m² / 1280 sq ft

Bedding

King size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Studio/kitchenette
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Open bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Free access with phone card
  • Free local calls
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Free movies/video
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen
  • PDP screen - Plasma display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Cleaning kit
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

3 Bedroom Sky Homes are high end luxe, with opulent living spaces, 3 spacious bedrooms and 2 bathrooms. European appliances, imported stone bench tops and a large balcony with breathtaking views from the hinterland to the ocean.

  • Views:

    Ocean/Sea view or Panorama view

  • Most of the accommodation:

    Balcony

Max. number of persons
7
Area
From 183 m² / 1969 sq ft

Bedding

King size bed(s) x3

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Open bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Free access with phone card
  • Free local calls
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Free movies/video
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen
  • PDP screen - Plasma display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Cleaning kit
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Hotel location

Peppers Broadbeach

21 Elizabeth Ave
4218 BROADBEACH
Australia

GPS:-28.030805, 153.432188

Telephone
Fax +61 7 5635 1055
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property
  • BNE Additional charge
  • OOL Additional charge

In hotel

Hotel informations

  • 149 rooms
  • 149 non-smoking rooms
  • 50 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Lounge

  • Waiting area or lounge

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas Additional charge

Air conditioning

Desk equipment available

  • Plugs and converters available on desks

Luggage storage

  • Luggage storage

Pets

Pets not allowed

Business

One Meeting room

Family

Services for children

  • Video game area
  • Green area
  • Tourist guide for families
  • Children''s TV Channels

Well-being

Lap pool

  • Outside
  • On site

Heated Resort Pool

  • Outside
  • On site

Gymnasium

  • On site
  • Sauna room

Sports and leisure

Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • 110 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.09 m / 6.88 ft

  • Parking pricing: 15.40 € 25 AUD Per day

Services & equipment

  • Intercom

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Extinguisher
  • Sprinkler
  • CO detection in car park
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

2 pools

Photo out of - Pool

Immerse yourself in the temperate waters of the outdoor heated resort pool. Perfect in all seasons, it's the ideal place to relax and enjoy the Gold Coast's stunning weather.

Lap pool

Our lap pool is conveniently located beside our indoor gymnasium for a quick dip after a workout. Part of this pool is indoor while the remainder is set outdoors for guests to soak up the sunshine.

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Location

  • On site
  • 0 m / 0 mi

Pool features

  • Outdoor pool
  • Chlorure treatment

At your disposal

  • Shower

Heated Resort Pool

Immerse yourself in the temperate waters of the outdoor heated resort pool. Perfect in all seasons, it's the ideal place to relax and enjoy the Gold Coast's stunning weather.

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Location

  • On site
  • 0 m / 0 mi

Pool features

  • Outdoor pool
  • Heated Pool
  • Overflowing pool
  • Chlorure treatment

At your disposal

  • Shower

Immerse yourself in the temperate waters of the outdoor heated resort pool. Perfect in all seasons, it's the ideal place to relax and enjoy the Gold Coast's stunning weather.

The fully equipped gymnasium boasts a variety of the latest equipment. Guests are able to stick to their fitness regime during their holiday with a workout session at our onsite gym. Afterwards, have a dip in our lap pool or resort style pool.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,426 reviews

Customer review rating 4.0/5

Kriti S. Couples - Confirmed reviews ALL

Dear Kriti, Thank you for taking the time to share your review of Peppers Broadbeach. We are pleased you enjoyed your stay, and made good use of our central location. It's excellent that you enjoyed the upgraded room, and that it had contribute towards a memorable stay. Thank you for choosing Peppers Broadbeach, we look forward to welcoming you again soon. Kind regards, Bayley Davis Assistant Manager Peppers Broadbeach

Customer review rating 4.5/5

Graham M. Couples - Confirmed reviews ALL

Dear Graham, Thank you for sharing your lovely feedback regarding your recent stay at Peppers Broadbeach. We are pleased you enjoyed your stay with us overall, and appreciate you choosing us as your go-to when coming to the Gold Coast. We take your feedback on board, and will continue to make sure you are well looked after when you stay with us. Thank you again for sharing your great feedback regarding the property and team. We look to hosting you for your next visit. Sincerely, Bayley Davis Assistant Manager Peppers Broadbeach

Customer review rating 3.0/5

Robert M. Couples - Confirmed reviews ALL

Dear Robert, Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed your stay and appreciated our convenient location. However, we sincerely apologise for the disappointment and frustration regarding the late check-out request. We understand that, as an Accor member, you may have expected this benefit to be available, and we are sorry that we were unable to accommodate your request on this occasion. While late check-out is subject to availability, we appreciate that this can be frustrating, particularly when it is an anticipated membership benefit. Your comments are noted, and we will continue to review how we communicate and manage these requests to ensure a better guest experience. Thank you again for your feedback. We hope to have the opportunity to welcome you back and provide a more positive experience next time. Kind regards, Bayley Davis Assistant Manager Peppers Broadbeach

Customer review rating 2.0/5

Brian P. Families - Confirmed reviews ALL

Dear Brian, Thank you for taking the time to share your feedback. We sincerely apologise that your experience did not meet your expectations. We are disappointed to hear about the difficulties you encountered upon arrival, particularly the lack of luggage trolleys and confusion navigating our property. We appreciate how frustrating this must have been, especially when travelling as a group. We are also very sorry about the cleanliness issues you reported, particularly the stained towel, the condition of the balcony furniture and the mould in the ensuite shower. This is certainly not the standard we aim to maintain, and we will be raising these matters with our housekeeping and maintenance teams for immediate attention. We also apologise for the incorrect address provided for your food delivery and the inconvenience this caused. Clear and accurate information should always be provided to our guests. Your comments regarding the missing oven rack and the ensuite door have also been noted for review. While we are pleased to hear that you found the room itself satisfactory, we recognise that the overall experience was let down by several areas where we should have done better. Thank you again for bringing these matters to our attention. We hope you will consider giving us another opportunity to provide you with a much more seamless experience that you would expect from Peppers Broadbeach. Kind regards, Bayley Davis Assistant Manager Peppers Broadbeach

Customer review rating 1.5/5

Riah V. Families - Confirmed reviews ALL

Dear Riah, Thank you for taking the time to share your feedback. We are sorry to hear that your recent stay did not live up to the wonderful experience you had with us back in 2014. We are disappointed to learn about the condition of the apartment, including the rusty fixtures, dusty areas, mildew on the curtains and the non-functioning TV and microwave. This is certainly not the standard we strive to provide, and we sincerely apologise for these shortcomings. Your feedback has been shared with our housekeeping and maintenance teams so these concerns can be addressed and improvements made. We are particularly sorry to have fallen short of your previous positive experience and understand your disappointment. Thank you again for bringing these matters to our attention, and we regret that we fell below expectations on this occasion. Sincerely, Bayley Davis Assistant Manager Peppers Broadbeach

Dear Kriti, Thank you for taking the time to share your review of Peppers Broadbeach. We are pleased you enjoyed your stay, and made good use of our central location. It's excellent that you enjoyed the upgraded room, and that it had contribute towards a memorable stay. Thank you for choosing Peppers Broadbeach, we look forward to welcoming you again soon. Kind regards, Bayley Davis Assistant Manager Peppers Broadbeach

Customer review rating 4.5/5

Graham M. Couples - Confirmed reviews ALL

We have stayed at your property several times before and always get a high floor on Tower one and apart from a couple of heating/cooling problems our stays have been wonderful.

Dear Graham, Thank you for sharing your lovely feedback regarding your recent stay at Peppers Broadbeach. We are pleased you enjoyed your stay with us overall, and appreciate you choosing us as your go-to when coming to the Gold Coast. We take your feedback on board, and will continue to make sure you are well looked after when you stay with us. Thank you again for sharing your great feedback regarding the property and team. We look to hosting you for your next visit. Sincerely, Bayley Davis Assistant Manager Peppers Broadbeach

Customer review rating 3.0/5

Robert M. Couples - Confirmed reviews ALL

Room was well located and we enjoyed our stay. But even though we are Accor members, the promised "complementary" late check out "if available" was not available. But of course there was a late check out option for one hour for $50 on top of the room cost. Typical Accor.......Promise something and don't deliver "again".

Dear Robert, Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed your stay and appreciated our convenient location. However, we sincerely apologise for the disappointment and frustration regarding the late check-out request. We understand that, as an Accor member, you may have expected this benefit to be available, and we are sorry that we were unable to accommodate your request on this occasion. While late check-out is subject to availability, we appreciate that this can be frustrating, particularly when it is an anticipated membership benefit. Your comments are noted, and we will continue to review how we communicate and manage these requests to ensure a better guest experience. Thank you again for your feedback. We hope to have the opportunity to welcome you back and provide a more positive experience next time. Kind regards, Bayley Davis Assistant Manager Peppers Broadbeach

Customer review rating 2.0/5

Brian P. Families - Confirmed reviews ALL

We arrived and checked in at 2.30pm. No trollies to take luggage for 4 adults from B3 to floor 31. I was told to go to other tower to get one. After 5 mins of debate, another guest brought one back. No advice given about lifts. After going up 2 times, I realised that the lift only went to floor 30. I wanted floor 31. Back to reception. Got treated like I was from another planet but worked out the lift on the other side went from 31 to 50. My mistake but no help from staff. Got to room, all good. Daughter found new towel in main bathroom with blood stains on it. Put into bag and left at reception when taking trolly back. No one at reception. Asked reception address for ordering uber food. We were told 21 Elizabeth Av. Food never arrived. Found out it should have been Oracle Tower, food arrived hours later. Cleaners need to pay more attention, room was not clean and table on balcony had not been wiped over for days. Mould in the onsuite shower has been there a long time. There was only 1 rack in the oven, not very good when doing a meal for 4 adults. Onsuite door does not stay shut either.

Dear Brian, Thank you for taking the time to share your feedback. We sincerely apologise that your experience did not meet your expectations. We are disappointed to hear about the difficulties you encountered upon arrival, particularly the lack of luggage trolleys and confusion navigating our property. We appreciate how frustrating this must have been, especially when travelling as a group. We are also very sorry about the cleanliness issues you reported, particularly the stained towel, the condition of the balcony furniture and the mould in the ensuite shower. This is certainly not the standard we aim to maintain, and we will be raising these matters with our housekeeping and maintenance teams for immediate attention. We also apologise for the incorrect address provided for your food delivery and the inconvenience this caused. Clear and accurate information should always be provided to our guests. Your comments regarding the missing oven rack and the ensuite door have also been noted for review. While we are pleased to hear that you found the room itself satisfactory, we recognise that the overall experience was let down by several areas where we should have done better. Thank you again for bringing these matters to our attention. We hope you will consider giving us another opportunity to provide you with a much more seamless experience that you would expect from Peppers Broadbeach. Kind regards, Bayley Davis Assistant Manager Peppers Broadbeach

Customer review rating 1.5/5

Riah V. Families - Confirmed reviews ALL

We had memories of a wonderful stay with you back in 2014, unfortunately the upkeep of the apartments has significantly fallen and our rooms had rusty accents, dusty areas, mildew curtains, a TV and microwave that didn't work and no practical amenities provided at check-in, e.g. dishwashing soap. We won't be staying with you again.

Dear Riah, Thank you for taking the time to share your feedback. We are sorry to hear that your recent stay did not live up to the wonderful experience you had with us back in 2014. We are disappointed to learn about the condition of the apartment, including the rusty fixtures, dusty areas, mildew on the curtains and the non-functioning TV and microwave. This is certainly not the standard we strive to provide, and we sincerely apologise for these shortcomings. Your feedback has been shared with our housekeeping and maintenance teams so these concerns can be addressed and improvements made. We are particularly sorry to have fallen short of your previous positive experience and understand your disappointment. Thank you again for bringing these matters to our attention, and we regret that we fell below expectations on this occasion. Sincerely, Bayley Davis Assistant Manager Peppers Broadbeach

Customer review rating 5.0/5

Lisa S. Friends - Confirmed reviews ALL

We had a great stay, the room was amazing and the location was perfect.

Dear Lisa, Thank you so much for your wonderful review of Peppers Broadbeach! We are delighted to hear that you enjoyed your stay and found the apartment clean, comfortable and well equipped. It's lovely to know you appreciated our convenient location, with the beach, shops, cafes and restaurants nearby, as well as the beautiful sea views. We appreciate your kind words and look forward to welcoming you back for another fantastic stay. Sincerely, Bayley Davis Assistant Manager Peppers Broadbeach

Customer review rating 3.5/5

Silvana R. Couples - Confirmed reviews ALL

Great location. Rooms were lovely and comfortable. When asking for new towels we were given dirty towels then I was forced to re wash our previous towels. As a Gold member ✨️ we wanted a 12 o'clock check out but we were told only until 11oclock. Corridors had a terrible musty smell which wasn't pleasant when coming out of the lifts.

Dear Silvana, Thank you for sharing your feedback. We’re pleased to hear that you enjoyed our great location and found the rooms lovely and comfortable. However, we sincerely apologise for the disappointing experience with the towels, the inconvenience of having to rewash your previous towels, and the musty smell in the corridors. This is certainly not the standard of cleanliness and comfort we aim to provide. We appreciate you bringing these matters to our attention and hope to have the opportunity to provide you with a much better experience on your next visit. Kind regards, Bayley Davis Assistant Manager Peppers Broadbeach

Customer review rating 4.5/5

Christine B. Families - Confirmed reviews ALL

The apartment was well appointed and comfortable. Location was good also

Dear Christine, Thank you for sharing your great review of Peppers Broadbeach. We are glad that the property satisfied your needs and expectations overall, and that the room was well-appointed and comfortable. We look forward to welcoming you again next time you're on the Gold Coast. Kind regards, Bayley Davis Assistant Manager Peppers Broadbeach

Customer review rating 4.5/5

Charlie L. Business - Confirmed reviews ALL

Luxury at an affordable price

Dear Charlie, Thank you for sharing your excellent review of Peppers Broadbeach! We are pleased to know that our property was presented to a high standard, and that it matched your expectations for your stay. We hope to welcome you again soon for another comfortable stay. Kind regards, Bayley Davis Assistant Manager Peppers Broadbeach

Customer review rating 5.0/5

Ryan C. Friends - Confirmed reviews ALL

Had a great stay at Peppers in Broadbeach, the hotel was modern, clean and tidy. The staff were very welcoming and ensured that we were well taken care of. Highly recommend Peppers in Broadbeach.

Dear Ryan, Thank you for sharing your amazing review! We are pleased you had a great stay with us, and that our property was presented to a high standard overall. We also appreciate your kind words regarding the team. At Peppers Broadbeach, we strive to ensure our property is kept in good condition and that our guests feel at ease when staying with us so they can enjoy our amazing property and central location. We are glad this was achieved on your stay. Thank you again for your kind words and for choosing to stay with us. We look forward to welcoming you back for your next getaway. Sincerely, Bayley Davis Assistant Manager Peppers Broadbeach

Customer review rating 5.0/5

Grant D. Families - Confirmed reviews ALL

Great staff and facilities we will stay again

Dear Grant, Thank you for sharing your perfect review! We are very glad to hear that your stay ticked all the boxes, and that our property was presented to a very high standard. At Peppers Broadbeach, our teams work hard to ensure all aspects of our property are clean and functional to ensure all guests are able to have a memorable time at the hotel. It's great to receive feedback like this, and it will be shared with the team. Thank you for choosing to stay with us, we hope to welcome you back in the not-to-distant future. Sincerely, Bayley Davis Assistant Manager Peppers Broadbeach

Customer review rating 4.0/5

Jamie M. Families - Confirmed reviews ALL

Your team were great - issue for us was that internet was not working for 3 days and with poor weather and a lot of time in the room this was a significant challenge

Dear Jamie, Thank you for taking the time to share your feedback. Whilst we are glad you had a comfortable stay overall and that our team made a great impression, we are sorry for the wifi issues you experienced during your stay. We appreciate that you time in the room is less enjoyable when Gold Coast weather has not been pleasant. We appreciate you bringing this to our attention and will review further to ensure this is rectified, and that we are able to provide this feature to a high standard. We hope we have the opportunity to welcome you again for a more enjoyable stay, and hopefully with better weather conditions. Sincerely, Bayley Davis Assistant Manager Peppers Broadbeach

Customer review rating 4.5/5

Anne R. Couples - Confirmed reviews ALL

Our stay at Peppers Broadbeach was very comfortable and was within an area where we had short walks to all amenities.

Dear Anne, Thank you for taking the time to share your excellent review of Peppers Broadbeach. We are pleased to hear that your stay was comfortable, and that you were able to enjoy our close proximity to all the things required for a relaxing getaway. Thank you for choosing to stay with us, we look forward to seeing you again soon. Sincerely, Bayley Davis Assistant Manager Peppers Broadbeach

Customer review rating 4.5/5

Frank G. Business - Confirmed reviews ALL

Would have been a 10 had I not received a parking ticket whilst parked downstairs in public parking area :(

Dear Frank, Thank you for sharing your feedback regarding your stay with us. We are glad that you enjoyed our property, our close proximity to local restaurants and the room. However, please accept our apologies for the parking ticket that you received. We try our best to inform guests prior to arrival where to park to check-in, and we are sorry if this wasn't communicated. If there is any way we can assist in this matter further, please contact br… . Thank you again for sharing your kind review, and we hope to welcome you again soon. Kind regards, Bayley Davis Assistant Manager Peppers Broadbeach

Customer review rating 4.0/5

Grant D. Families - Confirmed reviews ALL

Great apartment very spacious we had a young boy in a wheelchair and there was plenty of room for him and our needs

Dear Grant, Thank you for sharing your kind words regarding your recent stay with us. It's great to hear that our property was well-suited for your family, and that you were able to make the most of our central location. We appreciate your comments for improvement, and will pass this on to ensure it is checked. Thank you for choosing Peppers Broadbeach, we look forward to welcoming you back for an even better stay. Kind regards, Bayley Davis Assistant Manager Peppers Broadbeach

Customer review rating 4.5/5

Mattthew S. Couples - Confirmed reviews ALL

Great

Dear Matthew, Thank you for sharing your great rating of Peppers Broadbeach. It's great to hear that you enjoyed your stay with us overall, and we hope to welcome you back for another comfortable getaway. Kind regards, Bayley Davis Assistant Manager Peppers Broadbeach

Customer review rating 5.0/5

Mitchell D. Families - Confirmed reviews ALL

Family stay- wonderful apartment. Kids loved the pools. Sauna and gym facilities great. Awesome ocean view room. Very happy, would recommend

Dear Mitchell, Thank you for sharing your excellent feedback. We are pleased you enjoyed your stay with us, and that your kid enjoyed the size and spaciousness our rooms and the pools. At Peppers Broadbeach, we believe our rooms and facilities are great for a family getaway. It's great to see you were able to make the most of your time on the Gold Coast with us. Thank you for choosing to stay with us, we look forward to welcoming you soon. Kind regards, Bayley Davis Assistant Manager Peppers Broadbeach

Customer review rating 5.0/5

Tara A. Families - Confirmed reviews ALL

We always stay at Peppers Broadbeach, it's the best for location as it's close to the beach, restaurants and Pacific Fair. We have family in Southport, Ashmore and Broadbeach so it's perfect to stay and catch up at one of the many great restaurants below.

Dear Tara, Thank you for taking the time to share your wonderful feedback regarding your stay with us. We pleased our hotel was suitable for your stay to visit your family, and that our central location works well to meet up with everyone. It was wonderful to have you stay with us again, and we appreciate your loyalty. We look forward to welcoming you again for your next get-together. Sincerely, Bayley Davis Assistant Manager Peppers Broadbeach

Customer review rating 5.0/5

Michael S. Couples - Confirmed reviews ALL

Great location close you everything , lovely helpful staff Great pool and spa

Dear Michael, Thank you for sharing your brilliant feedback regarding your recent stay at Peppers Broadbeach! It's wonderful to hear that you made good use of our central location and well maintained facilities. We appreciate your kind words regarding our team, please be assured they will be passed on. Thank you for choosing to stay with us, we hope we have the opportunity to host you again next time you're on the Gold Coast. Sincerely, Bayley Davis Assistant Manager Peppers Broadbeach

Customer review rating 4.5/5

Michelle S. Couples - Confirmed reviews ALL

Every thing was great. One of the cleaners was rude.

Dear Michelle, Thank you for sharing your great review of Peppers Broadbeach. We are pleased to hear that our hotel met your needs and expectations. However, we are disappointed to hear your comments regarding an interaction with our staff. Please be assured we take this feedback seriously and will internally review. We hope we have the opportunity to welcome you again for another comfortable and relaxing stay. Sincerely, Bayley Davis Assistant Manager Peppers Broadbeach

Other web-users rate our hotel

  • 566 reviews 9.3/10 Location
  • 856 reviews 7.4/10 Room
  • 524 reviews 7.7/10 Service
  • 14 reviews 4.2/10 WiFi
  • 299 reviews 4.2/10 Cleanliness
  • 152 reviews 7.1/10 Vibe
  • 91 reviews 6/10 Value
  • 15 reviews 2.8/10 Breakfast

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