Peppers Broadbeach 4 stars

Customer review rating (ALL Rating) 4.4/5 1,466 reviews

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Description

Hotel extras

  • Enjoy the luxury and exclusivity of the private cinema with friends or family.

  • Relax and enjoy our outdoor spa, heated resort pool, lap pool, and gymnasium during your stay

  • Enjoy a range of award winning restaurants available on your doorstep.

  • We are conveniently located in the centre of Broadbeach and across the road from the ocean.

Our accommodation(s)

Hotel location

Peppers Broadbeach

21 Elizabeth Ave
4218 BROADBEACH
Australia

GPS:-28.030805, 153.432188

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

2 pools

Immerse yourself in the temperate waters of the outdoor heated resort pool. Perfect in all seasons, it's the ideal place to relax and enjoy the Gold Coast's stunning weather.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,466 reviews

TripAdvisor Rating  4.5/5  4,236 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Peter F. Couples - Confirmed reviews ALL

no issues, friendly and helpful staff

Dear Peter, We very much appreciate your comments regarding your stay at Peppers Broadbeach, as an Accor Live Limitless member your feedback is very important to us. It is always a pleasure to receive positive feedback from our guests and I will share your comments with Isaac and our team as I am sure that this feedback will serve as an encouragement to everyone as we strive to continuously improve the quality of our products and services here in the heart of Broadbeach. Thank you again for sharing your experience Peter and we hope your next visit will be as pleasant as the previous one. Best Regards, Paul Morton General Manager Peppers Broadbeach

Customer review rating 5.0/5

David F. Families - Confirmed reviews ALL

Overall perfect, everything was really good

Dear David, We very much appreciate your comments regarding your stay at Peppers Broadbeach, as an Accor Live Limitless member your feedback is very important to us. It is always a pleasure to receive positive feedback from our guests and I will share your comments with Isaac and our team as I am sure that this feedback will serve as an encouragement to everyone as we strive to continuously improve the quality of our products and services here in the heart of Broadbeach. Thank you again for sharing your experience David and we hope your next visit will be as pleasant as the previous one. Best Regards, Paul Morton General Manager Peppers Broadbeach

Customer review rating 2.0/5

Christopher T. Couples - Confirmed reviews ALL

Living area and kitchen was well appointed and comfortable- however, bed linen was sub standard- sheets were almost threadbare and holes were visible- this was also the case after linen being changed. I would not recommend Peppers to others.

Dear Christopher, Thank you for taking the time to write a review following your recent stay at Peppers Broadbeach, I am sorry to read that your stay was a mixed one. I am sorry that your arrival and check in was not a more enjoyable one. I was pleased to read that you enjoyed your apartment however I am disappointed that the linen on the beds was not up to your expectations and I have shared your review with the Executive Housekeeper to ensure that any such items are rejected by the Room Attendants and sent back to the laundry. Thank you once again for sharing your comments Christopher as they assist my Team and I improve the products and services here at the property. We do hope that you change your mind and return to Peppers Broadbeach when we will be able to create some better memories for you, Best Regards, Paul Morton General Manager Peppers Broadbeach

Customer review rating 5.0/5

Ariela P. Couples - Confirmed reviews ALL

We have been returning guests to Peppers Broadbeach Hotel since it opened. Isaac and the wonderful staff went above and beyond to make us feel at home, in addition to the comfortable conditions the hotel provides, and the excellent location, which made our stay unforgettable. Highly recommended.

Dear Ariela, Thank you for taking the time to share your feedback following your recent stay at Peppers Broadbeach. We are delighted to hear that you felt welcomed by Isaac and our team, and that you enjoyed our central location, apartment, and facilities. Your kind comments are greatly appreciated and will be shared with the team. We sincerely value your continued loyalty and are honored that you choose Peppers Broadbeach for your Gold Coast stays. We look forward to welcoming you back again in the near future. Kind regards, Bayley Davis Assistant Manager Peppers Broadbeach

Customer review rating 5.0/5

Trish R. Families - Confirmed reviews ALL

The staff created a beautiful experience that involved care and tenderness due to the recent loss of my husband. The staff put up a beautiful Christmas tree in the suite to ensure that our loss was soften which allowed us to experience joy on Xmas day even through deep grief. It brought me to tears and my children loved it. Through emails, front desk, cleaning staff, concierge all the staff where kind and thoughtful. Our suite was perfect, clean, well equipped and in a wonderful location but for me the staff made our stay that extra special that we will never forget. Thank you so very much.

Dear Trish, Thank you for taking the time to share such a heartfelt review. We are deeply honored that you chose to stay with us during a difficult and emotional time for you and your family. Your kind words about our team truly mean a great deal to us. Knowing that the care, compassion, and small gestures from our staff were able to bring even a moment of comfort and joy to you and your children on Christmas Day. Your feedback has been shared with our team, and it has touched everyone who was involved in making your stay special. We are pleased to hear that you found your suite comfortable, clean, and well equipped, but most of all, we are grateful to know that our team was able to support you with kindness and thoughtfulness throughout your stay. Thank you again for your kind words and for allowing us to be part of such a meaningful moment. We wish you and your family continued support and comfort, and we hope to welcome you back in the future. Sincerely, Bayley Davis Assistant Manager Peppers Broadbeach

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Other web-users rate our hotel

  • 569 reviews 9.4/10 Location
  • 888 reviews 7.5/10 Room
  • 515 reviews 8.1/10 Service
  • 15 reviews 3.3/10 WiFi
  • 299 reviews 5/10 Cleanliness
  • 149 reviews 7.4/10 Vibe
  • 11 reviews 3.2/10 Breakfast

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