Peppers Broadbeach 5 stars

Family weekend well spent at Broadbeach, the manager went out of his way to ensure we were completely happy with the accomodation. Great room in the first tower, beautiful beach and ocean views.

The hotel was well located but the rooms were a bit tired and the facilities on offer were not 5 star.

We stayed in a gorgeous 3 bedroom ocean view apartment. Well equipped kitchen as we like to cook but we visited quite a few of the restaurants nearby as well. Highly recommend mammasaan, just amazing food and exceptional service. Peppers Gym has everything from rowing machine to treadmills, bikes and stepping machines. There is also a lap pool and then a second swimming area both with spa’s. We loved our stay snd are looking forward to returning hopefully soon.

We absolutely love staying at Peppers Broadbeach its the perfect location with easy access to the beach. The rooms are spacious enough for the whole family to enjoy. Great swimming pool for the kids with a wonderful BBQ area for lunch. We will always stay here when we are on the coast.

Easy in and out.

It was nice to have somewhere to just chill out and not worry about anything. The staff were so amazing and their willingness to help with even the smallest things or just give you a friendly smile and hi was awesome

Went to book in and has been told we got a free room upgrade, not sure why? Room was lovely and had an amazing view. Was a 3 bed room suite. Did find that the carpet was quite damp when we arrived and not sure if this was because the room was left open. Overall a good stay!

Having stayed at Peppers Broadbeach previously we recommended to our friends we stay there this time, they were in another room. I didn’t know that the room would be exactly the same as it was before. Our room and theirs are in need of updating, mould in bathroom, lighting poor in bathroom, rust on chrome on table, marks on carpet, mark on outside table which I tried to wipe off and worst of all the bed needs to be replaced. I was happy to come home to a decent bed. Reception Staff only just ok. Perhaps no wonder we all want to get back to overseas travel. We are going to Port Douglas in December and definitely not staying at peppers!! Bathroom shelf had toothpaste on it. Was it “COVID “ cleaned???

We loved our stay. The cinema was a great experience for all te family I just wish in in-room tech was more updated. It's actually a serious letdown. The services listed in the amenities section of the menu were also pretty outdated too. It lists services that haven't existed for a long time according to front desk. Overall though... we all loved it!

Great place to stay. very comfortable and modern

Just one point to make!!!!!! No umbrella s at the pool and no cushions on loungers Tele a look at Shangri-La pool in Caines beautiful pool I couldn't sit in the sun

Peppers is in a great location with a large variety of restaurants nearby. We paid a bit extra to stay in tower 1 for the uninterrupted ocean views and this was definitely worth it. Apartment was clean with modern appliances and had everything we needed for our stay. Peppers Broadbeach exceeded our expectations and we would definitely stay again.

the reception was rude both days also had no idea about anything that was asked, the room was beyond minimal it Wass boring and had no atmosphere what so ever, the tv remote didn't work, have to pay for internet, there was no way of playing music unless you had a iPod or iPhone 5 (no one) everything was old, tiny tvs with no way of connecting anything, no cable tv, no chromecast, no coffee machine, no stereo or speakers to play music, no decor what so ever, horribly stained carpets made it feel so dirty and unclean, I just feel like it was the worst experience I have had with a hotel and cost the most money to be completely honest. the pool didn't have towels available or anywhere to leave towels, the gardens and sauna rooms were all closed, no one informed us the levels anything was on or if there was cafes or room service available, everything had to be asked and rudely responded to like we were putting them out by asking. I called 3 days before to get a early check in and was passed from staff member to staff member before someone saying finally that I would have to call on the day to do it. the bottle of wine on arrival was lovely but I definitely think the room and services all need a freshen up because its cheaper to stay anywhere else with a way better experience and way more friendly and happy staff. the views were magical but peppers used to be 'the best place to go' and I feel our experience was less than impressing

Great location our view over ocean from Tower 1 was awesome. Spacious rooms with appealing decor and two practical balconies. Loved the pools and spa and will certainly stay at Peppers Broadbeach again

Absolutely adored our stay have stayed before and will definitely stay again , perfect location , management and staff are first class