Peppers Broadbeach 4 stars

Customer review rating (ALL Rating) 4.4/5 1,403 reviews

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Description

Hotel extras

  • Enjoy the luxury and exclusivity of the private cinema with friends or family.

  • Relax and enjoy our outdoor spa, heated resort pool, lap pool, and gymnasium during your stay

  • Enjoy a range of award winning restaurants available on your doorstep.

  • We are conveniently located in the centre of Broadbeach and across the road from the ocean.

Our accommodation(s)

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Room 1

Hotel location

Peppers Broadbeach

21 Elizabeth Ave
4218 BROADBEACH
Australia

GPS:-28.030805, 153.432188

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

2 pools

Immerse yourself in the temperate waters of the outdoor heated resort pool. Perfect in all seasons, it's the ideal place to relax and enjoy the Gold Coast's stunning weather.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,403 reviews

Customer review rating 2.5/5

Liz M. Couples - Confirmed reviews ALL

Dear Liz Thank you for sharing your feedback. I am sorry to hear that your experience with our reception team did not meet your expectations. Providing friendly, attentive service is something we take seriously, so I am disappointed to learn that you felt your requests were not cared for. I would appreciate the opportunity to learn more about your experience and discuss your concerns personally. Please feel free to contact me directly at ra… Thank you for bringing this to our attention, and I hope we have the opportunity to restore your confidence in our service. Kind regards, Raelene Ohlson General Manager

Customer review rating 5.0/5

Holly K. Families - Confirmed reviews ALL

Dear Holly, Thank you for sharing your wonderful feedback regarding your recent stay at Peppers Broadbeach. We are pleased that you had a fantastic time with us on the Gold Coast, and the room and our team helped contribute towards another memorable experience. Thank you for choosing Peppers Broadbeach, we hope to welcome you again soon. Sincerely, Bayley Davis Assistant Manager Peppers Broadbeach

Customer review rating 2.5/5

Efthimios G. Business - Confirmed reviews ALL

Dear Efthimios Thank you for taking the time to share your feedback following your recent stay. I am sorry to learn that your experience did not meet your expectations. I understand your frustration regarding the unexpected parking charges, and I apologise if this was not communicated clearly prior to your arrival. I am also disappointed to hear that the cleanliness of your room was below the standard you have experienced during previous visits. Additionally, I regret that noise from unsupervised children impacted your conference experience. Your feedback is important and has been shared with our team so we can address these concerns and improve the experience we provide to all our guests. If you would like to discuss your stay further, I would welcome the opportunity to speak with you. Please feel free to contact me directly at ra… Kind regards, Raelene Ohlson General Manager

Customer review rating 5.0/5

Murray M. Couples - Confirmed reviews ALL

Dear Murray, Thank you for sharing your wonderful review of Peppers Broadbeach! We are delighted to hear that you had an enjoyable week away, and were able to take in the lovely weather we have the pleasure of experiencing 300 days of the year! It certainly makes for a great escape during winter. We are pleased you enjoyed your time at the hotel, and that our property met your needs and expectations. We hope to welcome you again in the not-to-distant future. Sincerely, Bayley Davis Assistant Manager Peppers Broadbeach

Customer review rating 5.0/5

Eliana D. Families - Confirmed reviews ALL

Dear Eliana, Thank you for sharing such kind feedback regarding your stay with us at Peppers Broadbeach! We are delighted to read your comments, and that our team set a positive tone for your stay prior to your arrival. It's great to know that Peppers Broadbeach met your needs and expectations for you and your family whilst you were here, and that you were able to take in the great views from the balcony. We appreciate that you have chosen to stay with us and hope we have the opportunity to welcome you and your family back to the hotel very soon. Sincerely, Bayley Davis Assistant Manager Peppers Broadbeach

Other web-users rate our hotel

  • 575 reviews 9.4/10 Location
  • 875 reviews 7.6/10 Room
  • 530 reviews 8.2/10 Service
  • 15 reviews 2.8/10 WiFi
  • 297 reviews 4.8/10 Cleanliness
  • 292 reviews 7.7/10 Comfort
  • 149 reviews 7.1/10 Vibe
  • 112 reviews 7.9/10 Food

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