Peppers Broadbeach 4 stars

Customer review rating (ALL Rating) 4.4/5 1,463 reviews

Best price
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Peppers Broadbeach - Image 1
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21 Elizabeth Ave, 4218 BROADBEACH, Australia

Description

Hotel extras

  • Enjoy the luxury and exclusivity of the private cinema with friends or family.

  • Relax and enjoy our outdoor spa, heated resort pool, lap pool, and gymnasium during your stay

  • Enjoy a range of award winning restaurants available on your doorstep.

  • We are conveniently located in the centre of Broadbeach and across the road from the ocean.

Our accommodation(s)

Hotel location

Peppers Broadbeach

21 Elizabeth Ave
4218 BROADBEACH
Australia

GPS:-28.030805, 153.432188

Telephone
Fax +61 7 5635 1055

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

2 pools

Immerse yourself in the temperate waters of the outdoor heated resort pool. Perfect in all seasons, it's the ideal place to relax and enjoy the Gold Coast's stunning weather.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,463 reviews

TripAdvisor Rating  4.5/5  4,235 reviews

Certificate of excellence 2025

Customer review rating 1.5/5

Allan K. Couples - Confirmed reviews ALL

Deficiencies in supposed top rated Peppers) 1) unit 603. - cutlery crockery less than decent. 2) TV’s are old and bad picture quality 3) Air conditioner not effective 4) furniture 2nd rate. We have stayed tower 1 many times - no upgrades for price we paid

Dear Allan, Thank you for taking the time to write a review following your recent stay at Peppers Broadbeach, please accept my sincere apologies that your experience a disappointing one, as an Accor Live Limitless member your feedback is very important to me. I am sorry that your stay was not a more relaxing one and I have shared your comments with the Executive Housekeeper and Maintenance Manager for their review and rectification as required. Peppers is continually working with Owners to improve the products offered to our guests and to ensure that all apartments are up to Peppers standards and I note your feedback regarding the TV's in the apartment that you stayed in. Thank you again for sharing your comments Allan and I do hope that you will provide my Team and I the opportunity to look after you in the future and create some better memories for you, Best Regards, Paul Morton General Manager Peppers Broadbeach

Customer review rating 5.0/5

Penny C. Families - Confirmed reviews ALL

Great customer service. Thanks Alicia on reception for your help deity organising our stay.

Customer review rating 5.0/5

Cheuk H. L. Families - Confirmed reviews ALL

I'm totally in love with the apartment. It's spacious with abundant amenities. The location is good. The views are nice. The staff are willing to help.

A/C doesn’t work properly

TripAdvisor rating 1.0/5

Artie F TripAdvisor review

The a/c is split into two zones but only one zone at a time can operate meaning that half the apartment is not air conditioned. Not great in 35 c degree weather.

Customer review rating 0.5/5

Christopher S. Business - Confirmed reviews ALL

Checked in late in the evening and immediately reported a smoke alarm with low battery warning every minute, went out with clients and returned three hours later to the same issue....had to go to reception very early in the morning and wait 30 minutes to change rooms, was treated very poorly by all.....as a Platinum member I expected a lot better!

Dear Christopher, Thank you for taking the time to write a review following your recent stay at Peppers Broadbeach, please accept my sincere apologies that your experience such a disappointing one, as an Accor Live Limitless member your feedback is very important to me. I am sorry that your stay was not a more relaxing one and you were disturbed by the smoke alarm in your room which is not acceptable. I appreciate that the wait to change rooms very early in the morning compounded matters and as a result you felt poorly treated by the Team for which I would like to apologise. I have shared your feedback with the Front Office Manager who will be carrying out training with their Team to ensure we can all respond in a more timely manner if issues like this arise in the future to ensure minimal disturbance is experienced by our guests. Thank you again for sharing your comments Christopher and I do hope that you will provide my Team and I the opportunity to look after you in the future and create a better experience for you, Best Regards, Paul Morton General Manager Peppers Broadbeach

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Other web-users rate our hotel

  • 557 reviews 9.5/10 Location
  • 873 reviews 7.7/10 Room
  • 490 reviews 8.2/10 Service
  • 14 reviews 3.7/10 WiFi
  • 288 reviews 5.3/10 Cleanliness
  • 143 reviews 7.6/10 Vibe
  • 114 reviews 7.8/10 Food
  • 8 reviews 5.9/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.