Peppers Broadbeach 5 stars

Customer review rating 4.4/5 2,192 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Peppers Broadbeach
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+ 16 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • Located in the centre of Broadbeach

  • Award winning restaurants on the doorstep

  • Beach across the road

  • Close to light rail

  • Walking distance to Star Casino

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Wheelchair access
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • GOLD COAST AIRPORTPaying
  • Reception open 24 hours a day
  • Laundry
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
Business services
  • 1 meeting room(s)
  • Copy/print service availablePaying
Information message

Hotel location

Peppers Broadbeach

21 Elizabeth Ave
4218
broadbeach
australia

Tel: +611300092876

Fax: (+61)7/56351055

Check-in from 14h00

Check out up to 10h00

  • By plane

    GOLD COAST AIRPORT At 18km / 11.18 miles - Shuttle paying

GPS :-28.030805, 153.432188

Our accommodation(s)

Soaring above the Gold Coast city skyline, Peppers Broadbeach offers exceptionally designed 1 and 2 Bedroom Suites and 3 Bedroom Skyhomes. Beautifully appointed, featuring generous living spaces, premium European appliances and exceptional interior design throughout with all suites offer iPod docks and many boast panoramic views of the Pacific Ocean. Spend your days relaxing in your stylish accommodation and experience all of its superior comforts including a pillow menu and gourmet minibar.

3 Bedroom Suite

  • Max. number of persons: 7
  • Area: From 183 / 1970 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar
Room

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 24

  • Maximum capacity: 12 people

Find out more

Our guest reviews for
Peppers Broadbeach

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

2,192 reviews

Just

Customer review rating 4.4/5

Mitch Couples - 24/11/2020 Confirmed reviews ALL

Had saved up for our wedding anniversary and booked a one bedroom ocean view suite. Unfortunately the view was a partial one and was blocked out by the hotel in front, it’s disappointing as we ordered a ocean view room not a partial. Apart from that the staff where friendly and we like the location.

Dear MITCHELL H., Thank you for taking the time to tell us about your experience at the Peppers Broadbeach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Neil

Most Conveniently Located, Spacious Apartments

Customer review rating 4.4/5

Charles S. Friends - 24/11/2020 Confirmed reviews ALL

When I contacted Peppers Broadbeach a few hours before scheduled check-in time to see if we might be able to check-in early, Owen set the tone for what was a most enjoyable stay, by letting me know my wife's & my apartment would be ready for check-in at 11:00AM, and when we arrived a couple minutes before 11, it certainly was. My Accor ALL Diamond status was recognised with an upgrade, and welcome amenities, which was nice (and always appreciated). The location of Peppers Broadbeach is hard to beat, with numerous cafes, restaurants, coffee shops, and The Star Casino all being within easy walking distance.

Dear Charles S., We very much appreciate your comments regarding your stay at the Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil

Good stay

Customer review rating 4.4/5

Ivy Friends - 24/11/2020 Confirmed reviews ALL

Thank you for hosting us. We really had a great time!

Dear HSIAO TZU W., We very much appreciate your comments regarding your stay at the Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil

great location excellent team on check in

Customer review rating 4.4/5

Rosemary W. Families - 24/11/2020 Confirmed reviews ALL

I would have given 10/10 but for the fact there was a strange odour in our apartment which other than that was v v clean but at times it was overpowering and we think it may have been coming from the waste chute---or through the air conditioning

Dear ROSEMARY W., We very much appreciate your comments regarding your stay at the Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil

Upgrade

Customer review rating 4.4/5

Garry S. Families - 24/11/2020 Confirmed reviews ALL

Upgrade to 40th floor and 3 bedroom apartment. Fantastic time

Dear GARRY S., We very much appreciate your comments regarding your stay at the Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil

Absolute pleasure

Customer review rating 4.4/5

David W. Families - 23/11/2020 Confirmed reviews ALL

Family weekend well spent at Broadbeach, the manager went out of his way to ensure we were completely happy with the accomodation. Great room in the first tower, beautiful beach and ocean views.

Dear DAVID W., We very much appreciate your comments regarding your stay at the Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil

Not 5 star.

Customer review rating 4.4/5

Stephanie Families - 23/11/2020 Confirmed reviews ALL

The hotel was well located but the rooms were a bit tired and the facilities on offer were not 5 star.

Dear Stephanie B., Thank you for taking the time to tell us about your experience at the Peppers Broadbeach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Neil

Beautiful Accomodation walking distance to everything

Customer review rating 4.4/5

Kelly Couples - 23/11/2020 Confirmed reviews ALL

We stayed in a gorgeous 3 bedroom ocean view apartment. Well equipped kitchen as we like to cook but we visited quite a few of the restaurants nearby as well. Highly recommend mammasaan, just amazing food and exceptional service. Peppers Gym has everything from rowing machine to treadmills, bikes and stepping machines. There is also a lap pool and then a second swimming area both with spa’s. We loved our stay snd are looking forward to returning hopefully soon.

Dear Kelly R., We very much appreciate your comments regarding your stay at the Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil

Perfect Getaway in Broadbeach

Customer review rating 4.4/5

Bret J. Families - 23/11/2020 Confirmed reviews ALL

We absolutely love staying at Peppers Broadbeach its the perfect location with easy access to the beach. The rooms are spacious enough for the whole family to enjoy. Great swimming pool for the kids with a wonderful BBQ area for lunch. We will always stay here when we are on the coast.

Dear Bret J., We very much appreciate your comments regarding your stay at the Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil

Cool staff. Great location

Customer review rating 4.4/5

Rob Business - 22/11/2020 Confirmed reviews ALL

Easy in and out.

Dear Rob S., We very much appreciate your comments regarding your stay at the Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil

Relaxing and enjoyable!!!

Customer review rating 4.4/5

Michelle Solo - 22/11/2020 Confirmed reviews ALL

It was nice to have somewhere to just chill out and not worry about anything. The staff were so amazing and their willingness to help with even the smallest things or just give you a friendly smile and hi was awesome

Dear michelle s., We very much appreciate your comments regarding your stay at the Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil

Nice room upgrade!

Customer review rating 4.4/5

Anonymous Families - 21/11/2020 Confirmed reviews ALL

Went to book in and has been told we got a free room upgrade, not sure why? Room was lovely and had an amazing view. Was a 3 bed room suite. Did find that the carpet was quite damp when we arrived and not sure if this was because the room was left open. Overall a good stay!

Dear SARA B., We very much appreciate your comments regarding your stay at the Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil

Great location

Customer review rating 4.4/5

Sandy G. Couples - 21/11/2020 Confirmed reviews ALL

Having stayed at Peppers Broadbeach previously we recommended to our friends we stay there this time, they were in another room. I didn’t know that the room would be exactly the same as it was before. Our room and theirs are in need of updating, mould in bathroom, lighting poor in bathroom, rust on chrome on table, marks on carpet, mark on outside table which I tried to wipe off and worst of all the bed needs to be replaced. I was happy to come home to a decent bed. Reception Staff only just ok. Perhaps no wonder we all want to get back to overseas travel. We are going to Port Douglas in December and definitely not staying at peppers!! Bathroom shelf had toothpaste on it. Was it “COVID “ cleaned???

Wonderful view. Will definitely return

Customer review rating 4.4/5

Benjamin R. Families - 20/11/2020 Confirmed reviews ALL

We loved our stay. The cinema was a great experience for all te family I just wish in in-room tech was more updated. It's actually a serious letdown. The services listed in the amenities section of the menu were also pretty outdated too. It lists services that haven't existed for a long time according to front desk. Overall though... we all loved it!

Dear Benjamin R., We very much appreciate your comments regarding your stay at the Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil

Great location

Customer review rating 4.4/5

Warren Families - 19/11/2020 Confirmed reviews ALL

Great place to stay. very comfortable and modern

Dear WARREN C., We very much appreciate your comments regarding your stay at the Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil

Lovely staff they made you feel at home

Customer review rating 4.4/5

Janet P. Solo - 19/11/2020 Confirmed reviews ALL

Just one point to make!!!!!! No umbrella s at the pool and no cushions on loungers Tele a look at Shangri-La pool in Caines beautiful pool I couldn't sit in the sun

Dear Janet P., We very much appreciate your comments regarding your stay at the Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil

Amazing

Customer review rating 4.4/5

Glen Couples - 19/11/2020 Confirmed reviews ALL

Peppers is in a great location with a large variety of restaurants nearby. We paid a bit extra to stay in tower 1 for the uninterrupted ocean views and this was definitely worth it. Apartment was clean with modern appliances and had everything we needed for our stay. Peppers Broadbeach exceeded our expectations and we would definitely stay again.

Dear Glen S., We very much appreciate your comments regarding your stay at the Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil

disappointing

Customer review rating 4.4/5

Brooke W. Friends - 18/11/2020 Confirmed reviews ALL

the reception was rude both days also had no idea about anything that was asked, the room was beyond minimal it Wass boring and had no atmosphere what so ever, the tv remote didn't work, have to pay for internet, there was no way of playing music unless you had a iPod or iPhone 5 (no one) everything was old, tiny tvs with no way of connecting anything, no cable tv, no chromecast, no coffee machine, no stereo or speakers to play music, no decor what so ever, horribly stained carpets made it feel so dirty and unclean, I just feel like it was the worst experience I have had with a hotel and cost the most money to be completely honest. the pool didn't have towels available or anywhere to leave towels, the gardens and sauna rooms were all closed, no one informed us the levels anything was on or if there was cafes or room service available, everything had to be asked and rudely responded to like we were putting them out by asking. I called 3 days before to get a early check in and was passed from staff member to staff member before someone saying finally that I would have to call on the day to do it. the bottle of wine on arrival was lovely but I definitely think the room and services all need a freshen up because its cheaper to stay anywhere else with a way better experience and way more friendly and happy staff. the views were magical but peppers used to be 'the best place to go' and I feel our experience was less than impressing

Dear BROOKE W., Thank you for taking the time to tell us about your experience at the Peppers Broadbeach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Neil

Alan

Customer review rating 4.4/5

Alan Couples - 18/11/2020 Confirmed reviews ALL

Great location our view over ocean from Tower 1 was awesome. Spacious rooms with appealing decor and two practical balconies. Loved the pools and spa and will certainly stay at Peppers Broadbeach again

Dear ALAN T., We very much appreciate your comments regarding your stay at the Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil

Gorgeous view , beautiful apartment , staff extremely friendly and helpful nothing was a problem

Customer review rating 4.4/5

Lyn P. Families - 17/11/2020 Confirmed reviews ALL

Absolutely adored our stay have stayed before and will definitely stay again , perfect location , management and staff are first class

Dear Lyn p., We very much appreciate your comments regarding your stay at the Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil

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