Mantra on Salt Beach Kingscliff 4 stars

Customer review rating (ALL Rating) 4.3/5 5,682 reviews

ALLSAFE approved hotel

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Mantra on Salt Beach Kingscliff
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+ 13 Services

Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge.

  • Children's wading pool, heated rock pool, and large lagoon style pool.

  • Walking Distance to restaurants, Cafes and Salt Park.

  • Spa and day spa available.

  • 2 tennis courts and exercise room as well as bike hire available.

Hotel location

Mantra on Salt Beach Kingscliff

Gunnamatta Avenue
2487 kingscliff
australia

Fax: (+61)2/66705111

Check-in from 14h00

Check out up to 10h00

  • By plane

    GOLD COAST AIRPORT At 16km / 9 miles - Shuttle paying

GPS:-28.277662, 153.577553

Hotel services

Check-in from - Check out up to

In summary
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Meeting rooms

Our accommodation(s)

When you're looking for Kingscliff accommodation, you'll find Mantra on Salt Beach virtually impossible to beat for value, comfort and those little touches you have come to expect from Mantra. Offering spacious rooms and suites which are the perfect place to unwind and relax. Our Hotel, 1 and 2 Bedroom Rooms and Suites offer air conditioning, private balcony and cable TV. All rooms feature a bar fridge, direct dial phone, tea and coffee making facilities, hair dryer and ironing equipment.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 300

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 210 people

Find out more

Our guest reviews for
Mantra on Salt Beach Kingscliff

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

5,682 reviews

TripAdvisor Rating 4.0/5

4,400 reviews

Fantastic Stay, Great Location, Great Amenities

Customer review rating 4.5/5

Belinda A. Families - 24/01/2022 Confirmed reviews ALL

We stayed for 5 nights & what a delight it was. Room was spacious & clean. Pool area is amazing for all ages. Fantastic location. Staff friendly. Will definitely be staying again!

Dear Belinda A big thank you to you for reviewing Mantra On Salt Resort. We value all feedback provided as it helps us to make everyone’s stay a positive one. It is great to read that you enjoyed your stay and the apartment was to your liking. We believe we provide excellent value-for-money accommodation in a perfect location. We hope to welcome you back to Mantra On Salt in the near future and provide you with another top-notch experience. Kind Regards Jodie Guest service Agent

Poor customer service

Customer review rating 2.5/5

Anonymous Families - 23/01/2022 Confirmed reviews ALL

We made multiple requests over a 6 month period to have our 3 rooms located next to each other to both the hotel and accor. When we arrived not only where they in completely different wings but the 2 bedroom for each wasn't split into 2 singles. Then 2 of the rooms the keys where cut for us without access to both rooms and many times the keys failed so we had to go back to reception to get these re done. Adding to this the rooms where quiet noisy and you could easily hear people walking in the rooms above.

Dear Andrew Thank you for taking the time to tell us about your experience at the Mantra on Salt Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jodie Guest Service Agent

Great for eveything being in one plce

Customer review rating 3.5/5

Catherine S. Families - 23/01/2022 Confirmed reviews ALL

Always a pleasant experience at the Mantra however the tavern has become very poor with the quality of food and service and it is a large part of staying at the Mantra.

Dear Catherine Thank you for taking the time to share your recent experience and kind words with us. It was a pleasure to have you as our guest during recent stay at Mantra on Salt and we look forward to welcoming you back again soon! Kind regards, Jodie Guest service agent

Great, comfortable stay at Mantra on Salt

Customer review rating 4.5/5

Tony Families - 23/01/2022 Confirmed reviews ALL

Mantra on Salt is a very convenient and great holiday stay. The facilities are top notch and our 3 bedroom apartment was well laid out, clean, quiet and in a good location not too far from the pool and other facilities. The shops/restaurants/cafes in the same precinct is an added bonus.

Dear Tony A big thank you to you for reviewing Mantra On Salt Resort. We value all feedback provided as it helps us to make everyone’s stay a positive one. It is great to read that you enjoyed your stay and the apartment was to your liking. We believe we provide excellent value-for-money accommodation in a perfect location. We hope to welcome you back to Mantra On Salt in the near future and provide you with another top-notch experience. Kind Regards Jodie Guest service agent

Great location

Customer review rating 3.0/5

Tracey J. Families - 23/01/2022 Confirmed reviews ALL

Great location however, I feel the Mantra could do with an overall refresh i.e. new carpet and fresh paint on walls, starting to look a bit warn

Dear TRACEY Thank you for taking the time to share your recent experience, kind words and general concerns with us. It was a pleasure to have you as our guest during recent stay at Mantra on Salt and we look forward to welcoming you back again soon! Kind regards, Jodie Guest Service Agent

Nice pool

Customer review rating 3.5/5

Jody Families - 23/01/2022 Confirmed reviews ALL

Product is great but need air con in all rooms for the price Service is not present - people behind bar do not clean tables with spray between guest poolside not attended to through day nor policed ever . left to the one person at night . desk staff hide behind desk and energy not present One exclusion your front office manager - she wants to be there and its her stand out service that has returned us to your property

Dear Jody Thank you for taking the time to share your recent experience, kind words and general concerns with us. It was a pleasure to have you as our guest during recent stay at Mantra on Salt and we look forward to welcoming you back again soon! Kind regards, Jodie Guest Service Agent

Good location, nice facitlities

Customer review rating 3.0/5

Wishful T. Families - 23/01/2022 Confirmed reviews ALL

This was our 2nd stray at Mantra. Salt Village is well located and meets simple needs. On arrival, our room smelt like it had been used as a sauna - it was very mouldy and sweaty smelling. And although the room looked neat, the furniture had stains controllers coated in dirty. Housekeeping gave us a can of Glen 20 deodoriser - that helped for a short time but to keep the smell down, needed to keep aircon on all the time, een when out. We were told on check-in that there were no other rooms available. I am sure it was due to rooms been unused for long periods of time and the high humidity - however not of the standard I expect of Accor hotels. I would have expected a deep clean of the rooms before each use.

Dear Wishful t., Thank you for taking the time to tell us about your experience at the Mantra on Salt Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jodie Guest service agent

Great location and facilities

Customer review rating 5.0/5

Carmelina Families - 23/01/2022 Confirmed reviews ALL

A beautiful little peaceful getaway

Dear CARMELINA Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Jodie Guest service agent

Amazing Location

Customer review rating 4.5/5

Iain D. Business - 23/01/2022 Confirmed reviews ALL

it was a brief 1 night stay for business to meet a client for dinner then drive back the following morning

Dear IAIN, Thanks for the review! I'm so glad you enjoyed the room and the overall location of the hotel. We're definitely in a great place to explore and see the sights with the beach within a stones throw away. Thanks again and we look forward to seeing you in the future. Kind regards Jodie Guest service agent

Disappointed with the room

Customer review rating 2.5/5

Beth B. Friends - 22/01/2022 Confirmed reviews ALL

The room 3201 disappointed that on the balcony is subjected to a wind tunnel. Made a strong request for wing 2. We come to the mantra often working on our dates for Easter however we hope we don't get this wing again

Dear Beth Thank you for taking the time to tell us about your experience at the Mantra on Salt Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jodie Guest Service agent

Well located

Customer review rating 4.0/5

V Families - 22/01/2022 Confirmed reviews ALL

Enjoyed the trip

Dear Stephanie Thanks for the review! I'm so glad you enjoyed the room and the overall location of the hotel. We're definitely in a great place to explore and see the sights with the beach within a stones throw away. Thanks again and we look forward to seeing you in the future. Kind regards Jodie Guest service agent
Customer review rating 2.0/5

Philip E. Couples - 22/01/2022 Confirmed reviews ALL

Too noisy next to the pool in a ground floor room. Poor service we were told that we had a $50 drinks voucher as the room wasn’t ready at 2pm then this was misplaced. Eventually we argued and it was given to us. Unfortunately it left us quite disappointed in the experience as I’d stayed several times before. Not returning!

Dear Philip Thank you for taking the time to tell us about your experience at the Mantra on Salt Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jodie Guest Service agent

Fab location, relaxing easy stay and beautiful surrounds.

Customer review rating 4.5/5

Monique Families - 22/01/2022 Confirmed reviews ALL

We enjoyed our stay much more than we were expecting, as we usually go for more inclusive resorts. However, the flexibility the Mantra offered suited us really well. The Salt Village shops and attached club made meals and snacks so easy. We also loved the quick, flat access to the patrolled section of Kingscliff Beach which was stunning. The sand is like powder. The ocean is rough but our teen had a ball in the waves. The option of the beautiful pool area with the bar was the heart of the resort. We would love to experience it when everything is fully up and running but we are aware that Covid has made this extremely difficult, so it is not a criticism, just a reason to go back in the future! It would be good for the resort to implement a policy regarding reserving lounge chairs as many of them were taken from very early in the morning and “reserved” all day with towels and bags, but people did not use them all day. I understand this is a common problem but other resorts have solutions to ensure everyone gets access to the lounge chairs. All staff we dealt with were friendly and helpful. Our 2 bedroom suite was an excellent size and layout for our family of 3. The teen loved having her own room and bathroom but could wander into the living area of our 1 bedroom apartment when she wanted. Well appointed kitchen with dishwasher and complete laundry cupboard was a surprise. The beds were on the hard side, so a mattress topper option would be good. I would also like the option to enclose the bathroom in more than just shutters as it meant no soundproofing when someone was using the toilet and someone was on the bed just on the other side of slatted shutters! Perhaps a glass sliding window (to ventilate shower steam) with the shutters and solid doors. We didn’t use the WiFi as we have enough data, but we may have needed it for a longer stay, however the cost was prohibitive. In 2022 this should be free in hotels as it is in every other country we have holidayed. This issue is not just at the Mantra but in most Australian hotels. We had a lovely evening using the BBQs in the beautiful gardens for one dinner as a cheap but memorable meal. Morning coffee from Salt Bean was excellent, especially when accompanied by a pain au chocolat from the patisserie heated in the oven of our kitchen. This morning routine was only broken when we chose to eat in for breakfast at Salt Bean cafe one morning and filled up on delicious and generous brekkie foods and coffee in their outdoor eating area. Again, because of staffing issues due to Covid, not all restaurants were open and most were only offering take away, but that didn’t dent our enjoyment of the resort at all as there were still plenty of options. We hope they’re able to be up and running at full speed again soon as I’m sure the past 2 years have been incredible tough for them. In terms of value, it’s not a cheap stay, but with the current tourism climate, we expected prices to be at a premium due to so much demand for local accomodation and reduced staffing and resources. A friend who was also staying there in a privately owned suite said that they paid almost twice as much this year as they did prior to Covid. My research demonstrated that this was the case across multiple destinations and resorts, so not a unique reflection on Mantra, just part and parcel of the times we are in. Hopefully this stabilises over the coming years as tourism and hospitality return more confidently. All in all it was one of the most relaxing and easy holidays in Australia we’ve had and we look forward to coming again.

Dear Monique A big thank you to you for reviewing Mantra On Salt Resort. We value all feedback provided as it helps us to make everyone’s stay a positive one. It is great to read that you enjoyed your stay and the apartment was to your liking. We believe we provide excellent value-for-money accommodation in a perfect location. We hope to welcome you back to Mantra On Salt in the near future and provide you with another top-notch experience. Kind Regards Jodie Guest service agent

Excellent location, great family facilities

Customer review rating 3.5/5

Anonymous Couples - 21/01/2022 Confirmed reviews ALL

I love this location and Mantra is really in a great spot. I got a wonderful vibe from the place when I walked in the main entry, but was a little disappointed when I got to our room. The beach towels were not in the cupboard as described, and there was only 1 wine glass. I was also disappointed that there was nothing that we were able to eat our dinner with at the apartment. No small plates, cheese knife etc. this made it difficult for the meat and cheese platter we were having that night. Our neighbours were also smoking which was upsetting and there was very loud people in the pool until after 10pm which was disturbing.

Dear Rachel Thank you for taking the time to tell us about your experience at the Mantra on Salt Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jodie Guest Service agent

Amazing facilities, excellent customer service

Customer review rating 5.0/5

Chelsea W. Families - 20/01/2022 Confirmed reviews ALL

The reception staff were so helpful and accommodating. Restaurants and bars 10/10, the pools were so much fun and the room was fabulous. Definitely booking here again.

Dear Chelsea Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Jodie Guest Service Agent

Relaxing Break

TripAdvisor rating 5.0/5

TrailBlazer293313 Couples - 28/03/2021 TripAdvisor review

Amazing resort, very relaxing. Lovely 1 bedroom unit. House keeping service was wonderful. Very close to a lovely selection of restaurants & a food mart. Beautiful pools & close walk to beach. Staff very friendly & welcoming. One Negative thing, The bathroom/toilet was very lovely & roomy but had no shower screen or shower curtain, needless to say the floor was nearly always wet, housekeeping was great & did supply fresh bath mats & towels. A1 holiday, we’ll be back, hopefully next time in a unit with a shower screen.

Dear TrailBlazer293313, A big thank you to you for reviewing Mantra On Salt Resort. We value all feedback provided as it helps us to make everyone’s stay a positive one. It is great to read that you enjoyed your stay and the apartment was to your liking. We believe we provide excellent value-for-money accommodation in a perfect location. We hope to welcome you back to Mantra On Salt in the near future and provide you with another top-notch experience. Kind Regards Corey - Manager on Duty

Great resort for all of family

TripAdvisor rating 5.0/5

Stan2102 09/02/2021 TripAdvisor review

Whether you are a couple or a family Mantra Salt has it all. Rooms are spacious and well equipped and if you have a top floor room you will get ocean views. If you want to just chill out you can relax by the pool or in the garden area or on your balcony. If you want activity you can swim in the large pool, work out in the gym or cycle/walk the cycleway that will take you to Pottsville (approx 14kms south) or to Tweed via Kingscliff (approx 15kms north) on flat paths that are right on the beach front. If you want dining there is a Mexican, Thai, Seafood, Indian, Italian restaurants and a Fish and Chip shop within the complex or it is a very short drive to a choice of restaurants in Kingscliff. If self catering is your choice Coles and Woolworths are a short drive away. Mantra Salt is a great place to stay

Dear Stan2102, A big thank you to you for reviewing Mantra On Salt Resort. We value all feedback provided as it helps us to make everyone’s stay a positive one. It is great to read that you enjoyed your stay and the apartment was to your liking. We believe we provide excellent value-for-money accommodation in a perfect location. We hope to welcome you back to Mantra On Salt in the near future and provide you with another top-notch experience. Kind Regards Corey - Manager on Duty

Slightly dissappointed

TripAdvisor rating 4.0/5

philandamanda6867 21/01/2021 TripAdvisor review

A really nice resort but a few things let it down. As it was peak season you expect to pay a premium which is fine as long as the property delivers. Over all a lovely resort especially the foyer and the pool area although the pool could do with some more umbrellas. The room was a great size as we paid for the ocean view deluxe room which was great and a good size balcony. Unfortunately the bed was like sleeping on the floor it was that firm. WE asked about a bed topper but they did not no what that was and you can see other people has asked as there were 3 mattress protectors on it and one of these has a blood stain they gave is some extra blankets to try and make it softer. the vanity tap continually leaked with a dripping noise. the front door hinge was broken, we were advised that there would be no housekeeping for the week which was fine but when we came back to the room after 2 days they had been through our room and made it up which was nice just would have been nice to be advised that housekeeping would be attending on a certain day as we had left valuables laying around.

Dear philandamanda6867, Thank you for taking the time to share your recent stay with us. I'm glad to hear that overall you did enjoy your stay, although we certainly strive to provide a much better experience than just an "OK" one. I sincerely hope we have the opportunity to welcome you back for a truly exceptional Mantra Salt experience, and when that time comes please do not hesitate to reach out to me so that I can ensure we're able to deliver on that promise and experience. Yours Sincerely Corey - Manager on Duty

beautiful resort & good service from front desk

TripAdvisor rating 4.0/5

pchen11 15/01/2021 TripAdvisor review

We has stayed one night in Mantra on Salt Beach Kingscliff. The report has beautifully design and good facilities. The staff did good service in the front desk. But the room has been delayed check-in due to the room services did not finish on the time

Dear pchen11, Thanks for the review! I'm so glad you enjoyed the room and the overall location of the hotel. We're definitely in a great place to explore and see the sights with the beach within a stones throw away. Thanks again and we look forward to seeing you in the future. Apoligies your room was not ready on time. Kind regards Corey - Manager on Duty

Just doesn't quite get it right

TripAdvisor rating 3.0/5

lannycal 09/01/2021 TripAdvisor review

I love this property! For price and convenience (20 min drive from home :-)) it makes me feel like I am in a different world! This trip failed to deliver. Was advised that check in wasn't possible as although had paid on line full amount they required an actual credit card to take and swipe or cash, as card loaded on phone is not acceptable. Bit confused why you would add another 'touch point' for guests and staff during covid? Checked into a carpark 'view' room with no consideration for Gold Accor plus membership or previous guest status. Sam (the duty manager) saved the day by offering room chance on second day with a sweetner of free bikes. Problem was that everytime we tried for bikes during there were none available, although they were held for other guests we were advised that the policy was they could not be held. Generally very busy and understaffed.

Dear lannycal, Thank you for taking the time to share your recent stay with us. I'm glad to hear that overall you did enjoy your stay, although we certainly strive to provide a much better experience than just an "OK" one. I sincerely hope we have the opportunity to welcome you back for a truly exceptional Mantra Salt experience, and when that time comes please do not hesitate to reach out to me so that I can ensure we're able to deliver on that promise and experience. Yours Sincerely Corey - Manager on Duty

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