Mantra Coolangatta Beach 4 stars

Customer review rating (ALL Rating) 4.6/5 1,568 reviews

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Mantra Coolangatta Beach - Image 1
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88 Marine Parade, 4225 COOLANGATTA, Australia

Description

Hotel extras

  • Offers premium holiday accommodation in Coolangatta for couples and families

  • Spacious, self contained apartments each with a private balcony and most boasting ocean views

  • Keep active with our onsite gym & tennis courts. Afterwards, cool down in our resort pool

  • Located beside the beach, providing direct access to a number of popular bars and restaurants

  • After a day on the waves at the beach, cook up a storm using our onsite BBQ facilities

Our accommodation(s)

Studio

Studio Room

  • 2 pers. max
  • 40 m² / 430 sq ft
  • Bedding 1 x Queen size bed(s)
  • Views: Courtyard View

Hotel location

Mantra Coolangatta Beach

88 Marine Parade
4225 COOLANGATTA
Australia

GPS:-28.167846, 153.539853

Telephone
Fax +61 7 5506 8888

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Pool

Mantra Coolangatta Beach has an outdoor pool (heated throughout spring and summer), so make time to take a dip and then kick back and relax on a sun lounge poolside.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,568 reviews

TripAdvisor Rating  4.0/5  1,954 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Luke A. Business - Confirmed reviews ALL

My room was upgraded, thanks so much! I loved the extra room and the views, they were amazing!

Dear Luke, Thank-you for sharing such a positive and supportive survey! It’s always special when our guests leave with a lasting impression of the hotel. I was delighted to share your feedback with our team today, which was very encouraging! Luke, I was wondering if you would be so kind to pass on this positive feedback onto our Trip Advisor Page or Google Reviews. www.tripadvisor.com.au This would mean the world to us, and assist further travellers with making accommodation choices on the Gold Coast. Thank-you for your assistance and I look forward to hearing from you shortly, Warm Regards Thomas Luck General Manager

Customer review rating 4.5/5

Nereece M. Couples - Confirmed reviews ALL

Great rooms, views to enjoy and access to a variety of food options with cafes all around. Friendly staff, clean rooms and amenities that provide all essentials for a fantastic stay

Customer review rating 4.5/5

Kathrine B. Solo - Confirmed reviews ALL

Just a perfect location, beach accross the road, amazing views & lovely staff. Also a nice big pool. Unit ready on arival

Customer review rating 1.5/5

Lisa Z. Families - Confirmed reviews ALL

Whilst we were happy to pay a premium because it was NYE and the views were great and staff lovely the room was a huge disappointment. Old worn dirty furniture, dirty shower wall, broken floor tiles, extremely loud dishwasher, no hand towels, sheet didnt fit the bed and the smell from the garbage room in the hallway was bad but when it wafted into our room overnight it was terrible. I know other rooms were updated but this was very very below par for Mantra/Accor and if I had known the room was being left to rot I would not have booked it. Plus there were post it notes in the kitchen with room prices significantly less than we paid. Also the garbage shute has a sign asking guests to go to Level 2 with their glass etc., this is not appropriate, other hotels have a bin set aside for this and hotel staff empty it. Also, 2 dishwasher and 2 washing machine sachets and 1 extra toilet roll for each toilet and 1 tea towel for a 7 night stay is so unnecessarily skimpy.

Dear Lisa, Thank you for taking the time to provide such detailed feedback. I’m genuinely sorry to read that your New Year’s Eve stay did not meet expectations, particularly given the premium nature of the period and your understandable expectations of Mantra and Accor standards. While I’m pleased to hear you enjoyed the views and found our team to be lovely, it is very disappointing to learn of the condition of the apartment and the cleanliness and maintenance issues you’ve outlined. Matters such as worn furniture, cleanliness concerns, damaged tiles, missing amenities, noise from appliances, and linen fit are certainly below the standard we aim to deliver and are not reflective of the experience we want our guests to have. I’m also sorry for the impact the odour from the garbage room had on your stay. This is something we take seriously, and your comments have been shared with our building and housekeeping teams for review and corrective action. Likewise, your feedback regarding the garbage chute arrangements and amenity allocations for a seven-night stay is valid and has been noted, as these processes should be convenient and appropriate for guests, not frustrating or restrictive. Regarding the notes left in the apartment referencing room prices, I completely understand how upsetting this would have been and apologise for the oversight. These should never have been visible to guests. Your comments about some apartments being updated while others are not are acknowledged. We are continuing to work with apartment owners on refurbishment programs, however this does not excuse the shortcomings you experienced, and I regret that this was your impression of our property. Thank you again for your honest feedback. It is through reviews like yours that we are able to address gaps and push for improvements. I’m truly sorry that your stay fell short, particularly on such a special occasion, and I appreciate you bringing these matters to our attention. Warm Regards Thomas Luck General Manager

Customer review rating 5.0/5

Hannah B. Business - Confirmed reviews ALL

Staff were very welcoming, accommodating and overall a very nice experience.

Dear Hannah, Thank-you for sharing such a positive and supportive survey! It’s always special when our guests leave with a lasting impression of the hotel. I was delighted to share your feedback with our team today, which was very encouraging! Hannah, I was wondering if you would be so kind to pass on this positive feedback onto our Trip Advisor Page or Google Reviews. www.tripadvisor.com.au This would mean the world to us, and assist further travellers with making accommodation choices on the Gold Coast. Thank-you for your assistance and I look forward to hearing from you shortly, Warm Regards Thomas Luck General Manager

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Other web-users rate our hotel

  • 735 reviews 9.9/10 Location
  • 1,067 reviews 7.4/10 Room
  • 734 reviews 9.3/10 Service
  • 30 reviews 3.4/10 WiFi
  • 334 reviews 5.4/10 Cleanliness
  • 8 reviews 1.2/10 Breakfast
  • 5 reviews 8.3/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.