Mantra Coolangatta Beach 4 stars

Customer review rating (ALL Rating) 4.6/5 1,541 reviews

Mantra Coolangatta Beach - Image 1
Mantra Coolangatta Beach - Image 2
Mantra Coolangatta Beach - Image 3
Mantra Coolangatta Beach - Image 4
88 Marine Parade, 4225 COOLANGATTA, Australia

Description

Hotel extras

  • Offers premium holiday accommodation in Coolangatta for couples and families

  • Spacious, self contained apartments each with a private balcony and most boasting ocean views

  • Keep active with our onsite gym & tennis courts. Afterwards, cool down in our resort pool

  • Located beside the beach, providing direct access to a number of popular bars and restaurants

  • After a day on the waves at the beach, cook up a storm using our onsite BBQ facilities

Our accommodation(s)

Book this hotel
Room 1

Studio

Hotel Garden View Room

Photo out of - Hotel Garden View Room

Sit back and relax with your someone special in our Hotel Garden View Rooms. Featuring an en-suite bathroom, kitchenette and laundry facilities, take comfort knowing you'll have everything you need to make your stay an enjoyable one.

  • Views:

    Courtyard View

Max. number of persons
2
Area
From 40 m² / 430 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Kettle
  • Kitchen extractor fan
  • Kitchen maintenance kit
  • Microwave grill
  • Microwave
  • Mini-refrigerator
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Studio/kitchenette
  • Open kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Open bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • 2 pers. max
  • 40 m² / 430 sq ft
  • Bedding 1 x Queen size bed(s)
  • Views: Courtyard View
See availabilities

Apartment

1 Bedroom Ocean

Photo out of - 1 Bedroom Ocean

Located on Marine Parade, overlooking the famous Coolangatta Beach, our 1 Bedroom Ocean Apartments are self-contained and offer sweeping ocean views, a fully equipped kitchen and laundry facilities, making these apartments both stunning and functional.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 66 m² / 710 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Kitchen maintenance kit
  • Microwave grill
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Crockery and cooking utensils
  • Open kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Open bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
See availabilities

Apartment

2 Bedroom Deluxe Ocean

Photo out of - 2 Bedroom Deluxe Ocean

Guaranteed on a high floor (above level 9) featuring a private balcony with ocean views, the renovated 2 Bedroom Deluxe Ocean View Apartment includes a full kitchen, spacious living area, 2 bathrooms, and Foxtel channels. Ideal for 4 people.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
5
Area
From 105 m² / 1130 sq ft

Bedding

Double bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Kitchen maintenance kit
  • Microwave grill
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Open bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
See availabilities

Apartment

2 Bedroom Ocean

Photo out of - 2 Bedroom Ocean

Treat the family with a Coolangatta getaway in our 2 Bedroom Ocean Apartments and enjoy breathtaking ocean views from your private balcony, or relax in your spacious living area with complimentary Foxtel channels.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
5
Area
From 105 m² / 1130 sq ft

Bedding

Queen size bed(s) x1

Joinable bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Kitchen maintenance kit
  • Microwave grill
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Open bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
See availabilities

Apartment

3 Bedroom Ocean

Photo out of - 3 Bedroom Ocean

Our self-contained 3 Bedroom Ocean Apartments provide the ultimate home away from home. Overlooking the famous Greenmount Beach from your private balcony, full kitchen, plus room for the whole family, these Apartments are perfect for your next getaway.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
7
Area
From 114 m² / 1227 sq ft

Bedding

Queen size bed(s) x2

Joinable bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Kitchen maintenance kit
  • Microwave grill
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
See availabilities

Hotel location

Mantra Coolangatta Beach

88 Marine Parade
4225 COOLANGATTA
Australia

GPS:-28.167846, 153.539853

Telephone
Fax +61 7 5506 8888
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property
  • 78 rooms
  • 78 non-smoking rooms
  • 18 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi in the communal areas

Air conditioning

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets not allowed

Family

Services for children

  • Children''s TV Channels

Well-being

Mantra Coolangatta Beach

  • Outside
  • On site

Mantra Coolangatta Beach

  • On site

Sports and leisure

Tennis

  • On site

Gym

  • Nearby

Tennis

  • Nearby
  • On site
  • Indoor parking
  • Private
  • No parking space
  • Parking opened 24/7
  • Max Limited Height: 2.09 m / 6.88 ft
  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom
  • Stairs

Vehicles

  • Motorcycle places

Security

  • Extinguisher
  • Sprinkler
  • CO detection in car park
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking
  • Smoke extractors in car park

Accessibility

  • Elevators

Pool

Photo out of - Pool

Mantra Coolangatta Beach has an outdoor pool (heated throughout all seasons apart from winter), so make time to take a dip and then kick back and relax on a sun lounge poolside.

Mantra Coolangatta Beach

Take some time out to relax by the pool during your stay at our hotel. Dip your feet in the water and experience true relaxation

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Location

  • On site
  • 0 m / 0 mi

Pool features

  • Outdoor pool
  • Heated Pool
  • Chlorure treatment

Access & Security

  • Staff trained in first aid

Dimension

  • Pool Depth Min: 0 m / 0 ft
  • Pool Depth Max: 0 m / 0 ft
  • Pool Size Min: 0 m / 0 ft
  • Pool Size Max: 0 m / 0 ft

Mantra Coolangatta Beach has an outdoor pool (heated throughout all seasons apart from winter), so make time to take a dip and then kick back and relax on a sun lounge poolside.

Work out in the gym, or challenge your mates to a game on the tennis court. Cool off in the resort pool, soak in the spa, or unwind in the sauna.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,541 reviews

Customer review rating 5.0/5

Kristina H. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Deslee C. Couples - Confirmed reviews ALL

Customer review rating 4.0/5

Kaye D. Families - Confirmed reviews ALL

Customer review rating 0.5/5

Helena G. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Dwayne W. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Beverley M. Families - Confirmed reviews ALL

Great apartment with beautiful views

Customer review rating 4.5/5

Yvonne W. Families - Confirmed reviews ALL

Was family trip with several generations - 3 bedroom apartment. `Everybody had enough room to do their own thing and enjoyed the convenience of being able to walk to beaches and local eating places. Shops convenient as well for self catering.

Customer review rating 5.0/5

Yvonne T. Couples - Confirmed reviews ALL

From the moment we arrived we enjoyed the hospitality and facilities, even had our room ready when we arrived a bit earky

Hi Yvonne, Thank you for the wonderful 10/10 review! We love hearing that you’re already planning your next trip as soon as you leave us. It’s fantastic to know you enjoyed the hospitality and facilities, and we were especially pleased we could have your room ready a little early for you. We look forward to welcoming you back to Coolangatta again soon! Warm regards, T. Luck General Manager

Customer review rating 4.5/5

Noel M. Families - Confirmed reviews ALL

Always love staying here. Well looked after by staff. Great location and easy to get to beach. Thank you for room upgrade. Thanks again and look forward to returning as soon as possible

Hi Noel, Thank you for the fantastic 9/10 review! It’s always wonderful to welcome returning guests, and we’re so pleased you and the family had another enjoyable stay with us. It’s great to hear the team looked after you well, and we were more than happy to provide the room upgrade. Thanks again for choosing to stay with us, Noel. We look forward to welcoming you and the family back to Coolangatta again soon! Warm regards, Thomas Luck General Manager

Customer review rating 4.0/5

Graham T. Couples - Confirmed reviews ALL

Reception was quick and a very pleasant experience, the facilities were generally clean, although the ensuite required a little more attention. Bed was very comfortable as was the lounge.

Customer review rating 4.0/5

Ian W. Couples - Confirmed reviews ALL

Great location, clean room with all the necessary items to make your stay comfortable. The room we had was a little dated but still didn't spoil our stay, plus try moving or put the vaccum under the sofa. There were empty wrappers and bits around the edge of ours.

Hi Ian, Thank you for your 8/10 review. We’re pleased you enjoyed our beachside location and found the apartment clean, comfortable and well equipped for your stay. We also appreciate your feedback regarding the apartment being a little dated and, particularly, the cleanliness underneath the sofa. While we’re glad this didn’t detract from your overall stay, this is an area that should not have been overlooked, and I’ll be following this up with our housekeeping team. Thank you again, Ian, and we hope to welcome you back to Coolangatta in the future. Warm regards, Thomas Luck General Manager

Customer review rating 4.0/5

Rebecca B. Couples - Confirmed reviews ALL

Great location and nice apartment, was expensive because we went close to school holidays. Was comfortable but a lot of the apartment was dusty, had to clean the outside table before we could use it.

Hi Rebecca, Thank you for your 8/10 review. We’re pleased you enjoyed our location and found the apartment comfortable and enjoyable overall. I’m sorry, however, that the cleanliness wasn’t up to the standard it should have been. You certainly shouldn’t have needed to clean the outdoor table yourself, and the dust throughout the apartment is something I’ll follow up with our housekeeping team. Our rates do fluctuate based on demand, particularly around the busy school holiday periods, so we appreciate you choosing to stay with us during this time. Thank you again for your feedback, Rebecca, and we hope to welcome you back to Coolangatta in the future. Warm regards, Thomas Luck General Manager

Customer review rating 4.5/5

Elizabeth P. Friends - Confirmed reviews ALL

Best location, updated room

Hi Elizabeth, Thank you for the fantastic 9/10 review! We’re delighted you loved our location and enjoyed the updated apartment. It’s always great to hear when our guests have such an enjoyable stay, and we hope to welcome you back to Mantra Coolangatta Beach again soon! Warm regards, Thomas Luck General Manager

Customer review rating 3.0/5

Daniel S. Families - Confirmed reviews ALL

The location of Mantra Coolangatta is stunning, and the apartment itself was nice and well laid out. However, we were very disappointed with the room allocation compared with the photos shown when we booked. The room listing showed magnificent ocean views from the room, which was the main reason we deliberately chose this hotel. Unfortunately, we were placed in a corner apartment where the only ocean views were from the balcony. From inside the apartment, the outlook was mostly other apartments, the courtyard, and neighbouring properties. This was especially disappointing as we had a family member visiting from the US, and we had hoped for her to experience the beauty of Australia from the room. Had we known the views would be so limited, we may have chosen another hotel that better matched what was advertised. The apartment was comfortable, but the view was the deciding factor in our booking, and sadly it did not meet expectations.

Hi Daniel, Thank you for taking the time to provide such detailed feedback. We’re pleased you enjoyed our location and found the apartment itself comfortable and well laid out. I’m sorry, however, that the outlook from your particular apartment didn’t meet your expectations, especially with a family member visiting from the US and the ocean view being such an important part of your stay. As an apartment-style property, the position, layout and outlook can vary between individual apartments within the same room category, and the images displayed are representative of the room type rather than a guarantee of a particular apartment or exact view from every room. Our Ocean View apartments do provide ocean views, although the aspect and where those views are enjoyed from can differ depending on the apartment allocated. We certainly appreciate your feedback, Daniel, and understand how important expectations around views can be when choosing a beachfront stay. We hope we have the opportunity to welcome you back and provide an experience that better meets your expectations next time. Warm regards, Thomas Luck General Manager

Customer review rating 5.0/5

Anita S. Families - Confirmed reviews ALL

We had such a great stay here. We had booked a 2 bedroom ocean view and requested one of the higher floors. It honestly exceeded our expectations being upgraded to a two bedroom two bathroom room on the 15 th floor with the most incredible ocean views looking straight out and towards Greenmount. The pool was heated and plenty of deck chairs surrounding. The staff were friendly, the room was clean and comfortable with everything we needed for our stay. We will definitely be back to stay again :)

Hi Anita, Thank you for the amazing 10/10 review! We’re thrilled to hear your stay exceeded expectations and that you loved your apartment on the 15th floor – those views across the ocean towards Greenmount really are something special! It’s also wonderful to hear you enjoyed the heated pool, found the apartment clean and comfortable, and were well looked after by our friendly team. We were very happy to be able to provide the upgrade and make your stay that little bit more memorable. We love hearing that you’ll definitely be back, Anita, and we look forward to welcoming you again for another fantastic Coolangatta getaway! 😊 Warm regards, Thomas Luck General Manager

Customer review rating 4.0/5

Elizabeth O. Couples - Confirmed reviews ALL

Good place being close to beach and Restaurants most enjoyable

Hi Elizabeth, Thank you for your 8/10 review! We’re pleased you had an enjoyable stay and loved our convenient location, with the beach and so many great restaurants just a short walk away. Thank you for choosing to stay with us, and we hope to welcome you back to Coolangatta again soon! Warm regards, Thomas Luck General Manager

Customer review rating 3.0/5

Stephanie C. Families - Confirmed reviews ALL

I had booked a 3 bedroom unit to get ready for my wedding, the unit living space was very small. I was offered a 2 bedroom unit but they couldn’t refund the difference which I had to take because it was slightly bigger so I could fit my wedding party in it. I had friends staying in multiple 2 bedroom units and 1 bedroom units and all of them were way more spacious than our original 3 bedroom unit and the 2 bedroom unit we moved to. Not very happy as I spent $700 more for a 3 bedroom unit thinking it was going to be bigger and in fact the 2 bedroom units are more spacious. I was not offered a refund for the difference.

Hi Stephanie, Thank you for sharing your feedback. We’re sorry the apartment layout didn’t meet your expectations, particularly given you were preparing for such an important occasion. Our three-bedroom apartments provide the additional bedroom and bedding capacity, however this doesn’t necessarily mean the living area itself is larger than our two-bedroom apartments. As the apartments are individually configured, there can also be noticeable differences in layout and perceived space between apartments. Our team offered the two-bedroom apartment as an alternative as its particular layout provided a larger living area for your wedding party. As the original three-bedroom apartment you booked was available and the move to the two-bedroom was made to better accommodate your preference for additional living space, we weren’t able to refund the difference between the room categories. We do appreciate your feedback, Stephanie, and understand why the layout was important given the purpose of your stay. We hope that despite this disappointment, you had a wonderful wedding day and enjoyed your time in Coolangatta. Warm regards, Thomas Luck General Manager

Customer review rating 4.5/5

Steve W. Families - Confirmed reviews ALL

Excellent room, great service from staff, will definitely be back again.

Hi Steve, Thank you for the fantastic 9/10 review! We’re delighted you enjoyed the apartment, balcony and our unbeatable Coolangatta location. It’s especially great to hear you received excellent service from our team. We love hearing that you’ll definitely be back and look forward to welcoming you again soon! Warm regards, Thomas Luck General Manager

Customer review rating 2.0/5

Andrew J. Couples - Confirmed reviews ALL

We are loyal Gold ALL members and have previously stayed at your property, it’s been very good in the past. On arrival there was some confusion as to the status of the room. After parking we were told the room was ready. We were upgraded to a 2BRM and were very grateful for that. However, there were dirty towels left in both the laundry and washing machine itself. I would consider that to be very unhygienic. The washing machine was filthy and the dryer had lint caked in the filter. The dishwasher also stopped working half way through our stay and the oven only had one rack as opposed to the standard two. The casting did not work on any device, we tried 4 so that was very disappointing too. These are just all little things that made the stay unplesanat.

Hi Andrew, Thank you for taking the time to provide such detailed feedback, and particularly for your continued loyalty as an ALL Gold member and returning guest. I’m very sorry this stay didn’t reflect the experience you’ve had with us previously. While I’m pleased our team was able to provide an upgrade to a two-bedroom apartment, the dirty towels left behind and the condition of the washing machine and dryer should absolutely have been picked up before the apartment was released for arrival. I have followed this up with our housekeeping team. I also appreciate you highlighting the issues with the dishwasher, oven and casting. Individually these may seem like smaller maintenance items, but I completely understand that collectively they impacted the comfort and enjoyment of your stay. Thank you again for bringing these matters to our attention, Andrew. As a returning guest, I hope we have the opportunity to welcome you back and provide the standard of stay you have come to expect from us. Warm regards, Thomas Luck General Manager

Customer review rating 5.0/5

Joy &. S. T. Couples - Confirmed reviews ALL

From the very welcoming staff on arrival to the cleaning staff and ground staff, it’s like visiting friends and family. It’s great to see every one with smiles on their faces.

Hi Joy and S., Thank you for such a wonderful 10/10 review! Hearing that staying with us feels like visiting friends and family is one of the best compliments our team could receive. We’re incredibly proud of our team across reception, housekeeping and maintenance, and I’ll be sure to share your kind words with everyone. It’s lovely to know their friendly smiles and warm welcome helped make your stay so memorable. Thank you again, Joy and S.. We can’t wait to welcome you back to your Coolangatta home away from home! Warm regards, Thomas Luck General Manager

Customer review rating 5.0/5

John K. Families - Confirmed reviews ALL

Central to everything and a great views

Hi John, Thank you for the perfect 10/10! We’re delighted you enjoyed the beautiful views, comfortable apartment and our central Coolangatta location. It’s wonderful having the beach, shops and restaurants all within easy reach, and we’re pleased you made the most of it. We hope to welcome you back for another great stay soon! Warm regards, Thomas Luck General Manager

Customer review rating 4.5/5

Rosemary D. Couples - Confirmed reviews ALL

Clean, comfortable rooms with everything we needed for a 5 day stay. Central location for eating and shopping. Nearby public transport.

Hi Rosemary, Thank you for the fantastic 9/10 review! We’re so pleased you found the apartment clean, comfortable and well equipped with everything you needed for your five-day stay. Our central location certainly makes it easy to enjoy everything Coolangatta has to offer, with plenty of dining, shopping and public transport options close by. Thank you again, Rosemary. We hope to welcome you back for another enjoyable stay soon! Warm regards, Thomas Luck General Manager

Customer review rating 5.0/5

Fay H. Couples - Confirmed reviews ALL

The staff were extremely friendly and helpful. Jess, David, Lisa, and Deb

Hi Fay, Thank you for the wonderful 10/10 review! We’re delighted you enjoyed your stay and, especially, that our team made such a positive impression. I’ll be sure to pass your lovely feedback on to Jess, David, Lisa and Deb – they’ll be thrilled to receive the recognition! Thank you again, Fay, and we look forward to welcoming you back to Mantra Coolangatta Beach again soon. Warm regards, Thomas Luck General Manager

Customer review rating 3.5/5

Richard S. Couples - Confirmed reviews ALL

Always nice to visit Coolangatta at the less hectic end of the coast. The Mantra is in a great central location within walking distance of anything you you desire. If you are feeling adventurous the theme parks and hinterland are a short hire car trip away.

Hi Richard, Thank you for your 7/10 review! We’re pleased you enjoyed the beautiful views, comfortable beds and friendly service from our team. You’ve summed up Coolangatta perfectly – a relaxed part of the Coast while still having the beach, restaurants, shops and plenty more within easy walking distance. It also makes a great base for exploring further afield. Thank you for staying with us, Richard, and we hope to welcome you back for another relaxing Coolangatta getaway soon. Warm regards, Thomas Luck General Manager

Other web-users rate our hotel

  • 754 reviews 9.9/10 Location
  • 1,067 reviews 7.3/10 Room
  • 719 reviews 9.3/10 Service
  • 19 reviews 4.8/10 WiFi
  • 343 reviews 5.7/10 Cleanliness
  • 10 reviews 7.1/10 Breakfast

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