BreakFree Diamond Beach Broadbeach 3.5 stars

Name: BreakFree Diamond Beach Broadbeach
Address: BROADBEACH, 4218, AUSTRALIA
Telephone: (+61)1300092878
Rating: 4.0

Customer review rating 4.0/5 1,086 reviews

ALLSAFE approved hotel

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+ 6 Services

BreakFree Diamond Beach Broadbeach

We look forward to welcoming you to BreakFree Diamond Beach! Guy Feest, General Manager; guy.feest@breakfree.com.au or 07 5570 0000

Guy FEEST, Hotel Manager

At BreakFree Diamond Beach in Broadbeach, you'll have the choice of 1, 2 or 3 Bedroom Apartments set amongst tropical gardens, with everything you need for an enjoyable holiday including your own private balcony. There's plenty to entertain the kids with a children's wading pool and kids playground. Guests have access to free parking through to two lagoon pools, shaded BBQ area, along with the patrolled beach and abundance of restaurants, cafes and surf clubs nearby.

Hotel extras

100m to the Beach
500m to Pacific Fair (Shops)
50m to Public Transport
Close to Resuarants and cafes in Broadbeach Area
Advantage 5

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

WIFI/Internet Access Paying
- WIFI at the hotel (Paying)
- WIFI in the communal areas (Paying)
- WIFI in your room (Paying)
Parking
- Private enclosed outdoor parking
- Public outdoor parking
- Bus/coach parking area
Accessible bathroom
Babysitting on request Paying
100% non-smoking hotel
Manual temperature control
Dry cleaning / Ironing Paying
Concierge

Swimming pool
- Outdoor heated pool
- Outdoor unheated pool
Thermal Spa
Babysitting on request Paying

Breakfast Paying

Copy/print service available

Hotel location

BreakFree Diamond Beach Broadbeach

10 16 Alexandra Avenue
4218 broadbeach
australia

Tel: +611300092878

Fax: (+61)7/55702222

Check-in from 14h00

Check out up to 10h00

By plane
GOLD COAST AIRPORT At 18km / 11 miles

GPS :-28.036189, 153.434223

Our accommodation(s)

A fantastic Gold Coast holiday awaits you in affordable self-contained 1, 2 or 3 Bedroom Apartments set amongst tropical gardens. The apartments have everything you'll need for your stay, with a fully equipped kitchen, comfortable living area, cable TV, and a large private balcony to relax on after a hard day at the beach.

1 Bedroom Apartment

Max. number of persons: 3
Area: From 65 m² / 700 sq ft
Most of the accommodation: BALCONY *

Subject to availability

Coffee/tea making facilities
Satellite/cable colour TV

1 Bedroom

Max. number of persons: 3
Area: From 65 m² / 700 sq ft
Most of the accommodation: BALCONY *

Subject to availability

Coffee/tea making facilities
Satellite/cable colour TV

2 Bedroom

Max. number of persons: 5
Area: From 89 m² / 958 sq ft
Most of the accommodation: BALCONY *

Subject to availability

Coffee/tea making facilities
Satellite/cable colour TV

2 Bedroom Deluxe

Max. number of persons: 5
Area: From 89 m² / 958 sq ft
Most of the accommodation: BALCONY *

Subject to availability

Coffee/tea making facilities
Satellite/cable colour TV

3 Bedroom

Max. number of persons: 7
Area: From 165 m² / 1776 sq ft
Most of the accommodation: BALCONY *

Subject to availability

Coffee/tea making facilities
Satellite/cable colour TV

3 Bedroom Deluxe

Max. number of persons: 7
Area: From 165 m² / 1776 sq ft
Most of the accommodation: BALCONY *

Subject to availability

Coffee/tea making facilities
Satellite/cable colour TV

4 Bedroom

Max. number of persons: 8
Area: From 165 m² / 1776 sq ft
Views: Pool side *
Most of the accommodation: BALCONY *

Subject to availability

Coffee/tea making facilities
Satellite/cable colour TV

Great spot well located!

John A. M. K. Families - 21/09/2021 Confirmed reviews ALL

What can I say it was fantastic I highly recommend this place to anyone we will definitely be back thank you Breakfree Diamond Beach Resort!!

Great position

Anonymous Families - 21/09/2021 Confirmed reviews ALL

Stayed 2 nights. Kids loved the pool

Well locatedexperience

Anne O. Families - 20/09/2021 Confirmed reviews ALL

Experience marred by several disadvantages .1 tv not working on arrival. 2. Internet not connected at first even though paid for.3. dishwasher not working at first..4.no toilet roll holder inensuite.5. hole where air conditiong pipes go through the wall easily accessible by vermin. I certainly wouldn't recommend family and friends to stay!

Dear Anne, Thank you for taking the time to tell us about your experience at the BreakFree Diamond Beach. I am sorry that your experience was less than satisfactory. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you for giving us the opportunity during your stay to rectify the issues that you found upon your arrival. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guy Feest General Manager

Living on a construction site

Michael M. Business - 19/09/2021 Confirmed reviews ALL

I love Accor hotels, however our room in the Breakfree resort was backed onto a new hotel development and we were worked every morning at 6am by very loud machinery. Very disappointed.

Dear Michael, Thank you for taking the time to tell us about your experience at the BreakFree Diamond Beach. I am sorry that your experience was less than ideal.. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Our web page https://www.breakfree.com.au/diamond-beach/ has extensive notes on the construction that is occurring, but your feedback prompts me to remind the entire team to ensure this information is effectively communicated. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guy Feest General Manager

Very mellow spot, close to everything

Ian B. Couples - 19/09/2021 Confirmed reviews ALL

Relaxing, rejuvenating, refreshing, just mellow,, and a place where we rediscovered our love for each other

Dear Ian Thank you for your wonderful review of the resort. We wish you the very best for the future. Warm regards, Guy Feest General Manager

Great location.

Anonymous Couples - 15/09/2021 Confirmed reviews ALL

Short visit 3 nights. Good experience

Dear Peter, Thank you for your rating of the resort and your Review! We are glad that you enjoyed your stay and our convenient location. We look forward to your return. Warm regards, Guy Feest General Manager

Wonderful location

The G. Couples - 14/09/2021 Confirmed reviews ALL

The location of the resort and the facilities are wonderful. Walking distance to beach, Oasis shopping centre, public transport, Kurrawa Surf Club, Mermaid Beach Surf Club and the fabulous Rafiki. We did have a car but public transport was very easy to get to Sanctuary Cove, Burleigh Heads, the Botanic Gardens and theme parks. It cost us about $50 total to get a taxi from airport. We only stayed in a standard room which was dated but served our purpose. The staff, Matthew and Guy were very helpful and accommodating.

Thank you so much for your detailed and thoughtful review of the resort! Thank you also for pointing out one of the major advantages of staying here - our location - convenient to so many of the attractions in the Broadbeach area. Looking forward to you both staying with us again soon! Regards, Guy Feest General Manager

Excellent with young children

Graeme Families - 08/09/2021 Confirmed reviews ALL

We came with our daughter and her two young children under 7. We had a three bed aparment (66) which while certainly not new was reasonably appointed. Some good excercise getting up the stairs particulary with luggage, so pack smaller suitcases rather than the two very large ones we took. The pool and barbeque complex is really good, and filled in many hours with children even though we had some rain on one day. Overall comparing the cost for this hotel and others that offered 3 bedroom apartments we left very happy with our choice. Thankyou

Dear Graeme, Thank you for your great review of the resort! Thank you also for pointing out some of the many great facilities that we have here - especially for families! You make a very good point about the arrival time and I'll work the team here to ensure we inform "after hours" arrivals of the procedure before getting here. Looking forward to everyone coming back at some point in the near future. Warm regards, Guy Feest General Manager

Close to the beach and shoos

Cheryl R. Friends - 07/09/2021 Confirmed reviews ALL

Lovely stay for a friend's birthday

Dear Cheryl, Thank you for your great rating and review of the resort! Your feedback and insights have been most helpful. Looking forward to your next visit! Best regards, Guy Feest General Manager

Great stay and best location ever

Steph D. Couples - 01/09/2021 Confirmed reviews ALL

Everyone was so helpful and friendly especially Matt

Dear Steph, Thank you for your great review of the resort! We are glad that you enjoyed your stay and our convenient location. Thank you also for calling out our Reception and Housekeeping team members for helping make your stay more comfortable and enjoyable! We appreciate your business and look forward to your return. Warm regards, Guy Feest General Manager

well located and Great place to stay

Tracey L. Friends - 24/08/2021 Confirmed reviews ALL

Had everything we needed in the unit and was close to the beach & shops & transport. will stay there again

Dear Tracey, Thank you so much for your Review! It's wonderful that you enjoyed your stay with us and thank you for pointing our convenient location - 100 meters to the beach and not much more to Pacific Fair and the Iconic Trams station. We appreciate your business and look forward to your return. Best regards, Guy Feest General Manager

Dissapointing

Leigh Business - 23/08/2021 Confirmed reviews ALL

Disappointing in regard to the cleanliness of the room. One towel, furniture dusty and the air conditioner not working. Needing to use an old little fan heater on the floor. Bed not comfortable. I have stayed all over the country and rate this to be one of the top five in let downs in relation to the room.

Dear Leigh, Thank you for taking the time to tell us about your experience at the BreakFree Diamond Beach BroadBeach. I'm sorry that your experience was less than ideal. Please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer - your feedback is very important to us. We are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guy Feest General Manager

Beautiful place

Lyn Couples - 19/08/2021 Confirmed reviews ALL

A perfect spot for a holiday, beautiful pool and surrounds, comfortable large unit, kitchen well stocked for home cooking. Easy walks to beach and shopping centres.

Dear Lynn Thank you so much for your Review! We are glad that you enjoyed your stay and our convenient location as well as all the facilities and amenities that we offer!. We appreciate your business and look forward to your return. Warm regards, Guy Feest General Manager

Well located

Brian A. T. L. Families - 18/08/2021 Confirmed reviews ALL

We were pleasantly surprised at the appliances supplied, the roomy apartments and the close proximity to all we needed.

Dear Brian and Trish, Thank you for your wonderful Review of the resort! We are thrilled that you enjoyed your stay and our convenient location as well as the in room amenities and having the space to relax. We appreciate your choosing to stay with us and we look forward to your return. Best regards, Guy Feest General Manager

Family getaway

Donna Families - 08/08/2021 Confirmed reviews ALL

The best place to be locked down while on holidays Thank you to the front reception staff for everything you put into each resident & guest

Dear Donna, Thank you so much for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Warm regards, (Reception team)

Well located

Anonymous Friends - 17/07/2021 Confirmed reviews ALL

Accommodation was well located, and would be satisfactory for a family stay with good facilities . However, the beds were uncomfortable, especially the single beds in the twin room. The beds would probably be fine for children but not adults.

Dear Amelia, Thank you for your email and taking the time to tell us about your experience at the BreakFree Diamond Beach Broadbeach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have had a chat with the housekeeping team and will look into rotating the mattresses to see if that makes a difference. My apologies again about the mug. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guy Feest General Manager

Clean units and pool areas

Anonymous Families - 13/07/2021 Confirmed reviews ALL

Was lovely and havw no conplaints

Dear Heather, Thank you for your Review! We are glad that you enjoyed your stay and our convenient location. Thank you for pointing out the cleanliness of the facility - something that we strive for as well as probably our most important feature - the pools! We appreciate your business and look forward to your return.

Suzanne H. Families - 27/06/2021 Confirmed reviews ALL

Everything was extremely clean and the apartment had everything we needed for our stay.

Dear Susan, We very much appreciate your comments regarding your stay at the BreakFree Diamond Beach Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stuart

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