BreakFree Diamond Beach Broadbeach 3.5 stars

A little more problematic than usual. We come and stay every year. Although this time around provided a few extra challenges with the room (no foxtel, water leak, broken front door, really firm bed), the staff were amazing and sorted everything quickly and with a smile. Surprisingly, the three construction sites surrounding the resort provide minimal disturbance.

Luke at the front desk was super accomadating and helpful, the location was perfect for our wee family and the property and facilties were great!

Nice location, Very neat and tidy rooms and pool.

The apartment was great, the pool and BBQ area was amazing location was perfect.

Resort has a lot of potential, needs a makeover and the cleaning needs to be reviewed.

Kids loved the pools, great location. Mattresses could do with a change and Foxtel was supposed to be in the room but wasn’t. We had a great time and we will be back

We had a great break. The staff promised me at booking a room away from the construction noise & they were true to their word. The grounds & pool upkeep is impeccable. Was disappointed to not have any pots for cooking in the room - had to use an electric frypan to boil. The doors are a bit difficult to slide & lock. The location is amazing.

Unit was very dirty Rubbish and detritus behind the sofa cushions from years by the look of it Dirty and stained doonah on the bed Tv only receiving 3 channels despite being a smart tv, ABC constantly pixellating No wi-fi No DVD player

Lovely place, great facilities and price. Only thing I would bring up is cleaning and appliances in apartment. We stayed in room 144. There was minimal cooking equipment and no vacuum cleaner, the room was carpeted in the lounge room and bedrooms. We stayed 3 nights, I would not like to stay any longer without been able to go over the floors as they got quite dirty with all of us coming and going. Upkeep for cleaning needs to be done, can hardly move the wardrobe and sliding doors due to build up of dirt and dust.

Spacious Clean Apartments, Pool was fantastic

Great stay, close to the beach. Kids had a great time in the pool areas. Apartments very spacious however no lifts to top floor apartments so needed to walk up and down stairs with luggage.

My bad experience started at check in. As the booking agent, I specifically booked two rooms together and followed this up with a phone to reservations to confirm. When checking in, I was advised my room was not located near my sisters room, in fact on opposite sides of the resort. The room was dirty. There were marks on linen, grease all over the range hood, someone had put away the toasted sandwich maker without cleaning at all, the dishwasher drawer was broken, clock didn’t work, remote control batteries dead. The dryer was filled with sand...... We paid extra for the deluxe rooms however they were old and tired. Many marks on the walls. As a travel agent, I am reluctant to recommend this property to my clients.

The room was adequate but needs a lot of maintainence broken unlockable balcony door, toaster and fans broken. Pool area great for kids. Price was low due to construction noise but even after hours many noise disturbances from drunken neighbours.

Always enjoy staying at diamond beach resort and the swimming pool area is great and kept nice but the rooms need to be refurbished as they are getting old and a bit knocked about .

The accommodation was ok sadly we needed to wash the cups before we could use them. We were going to cook breakfast But again the frying pan was dirty so didn’t bother. The beds were comfortable but the shower in the twin room only trickledown and the patio screen door didn’t lock. The resort itself was lovely but typical of the Gold Coast and Brisbane there was a lot of noise from the builders.