ibis Lyon Caluire Cité Internationale Hotel 3 stars

Customer review rating 4.1/5 2,426 reviews

ibis Lyon Caluire Cité Internationale
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+ 19 Services
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Room 1

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Hotel extras

  • A stone's throw from the Cité Internationale quarter and conference center

  • Snack bar, 24-hour snack menu

  • In the heart of the Rillieux-Le-Pape business area

  • Covered parking garage (EUR 13 per day)

  • Sweet Bed by ibis bedding for enhanced comfort

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Shoe shine machine
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machinePaying
Leisure and activities
  • Jogging track (Nearby)
Business services
  • Web corner
  • Copy/print service availablePaying

Hotel location

ibis Lyon Caluire Cité Internationale

9 avenue de Poumeyrol
ZAC Saint Clair
69300
caluire-et-cuire
france

Tel: +33472277500

Fax: (+33)4/72277510

Check-in from 12h00

Check out up to 12h00

  • Bus 70 :  Bus 70 St Clair - Square Brosset

  • Bus C2 :  Bus C2 St Clair - Square Brosset

  • Square Brosset :  Bus C1 St Clair - Square Brosset

GPS :45.789253, 4.859888

Our accommodation(s)

With 114 rooms, our hotel offers optimum comfort during your overnight stays thanks to the Sweet Bed by ibis bedding concept, with mattress topper. Equipped with a flat-screen TV, closet, and bathroom with hair dryer.

Standard Room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with one double bed and one single bed

  • Max. number of persons: 3
  • Area: From 16 / 172 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Multi-room offer: 2 rooms close together

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

La boucherie

Type of cuisine: Bistro

La Boucherie welcomes you every day, at noon and in the evening to an authentic universe to tickle your taste buds w/ traditional recipes, local meat specialties, etc.

Menu (PDF)

BAR

Non contractual photo

People gather at the bar at all times of the day for a bit of me-time. Foodies will love our "Petites Faims" menu with its famous snacks, which can be enjoyed in the bar or in your room.

Our guest reviews for
ibis Lyon Caluire Cité Internationale

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

2,426 reviews

tripadvisor

TripAdvisor Rating 3.5/5

475 reviews

Customer review rating 4.1/5

Ben C. Families - 19/07/2020 Confirmed reviews ALL

friendly staff, clean and tidy, good location

Close to the "La cité internationale" and public transportation

Customer review rating 4.1/5

Arnaud P. Business - 12/03/2020 Confirmed reviews ALL

Easy access from the Lyon Part-Dieu Station. Very competent, helpful and attentive team. Room are clean and modern.

Well located

Customer review rating 4.1/5

Anonymous Couples - 10/03/2020 Confirmed reviews ALL

Helpful and friendly

Excellent and helpful staff!

Customer review rating 4.1/5

L R. C. Families - 03/03/2020 Confirmed reviews ALL

Staff were great and extremely helpful, could not do enough for us on arrival!

Disappointed

Customer review rating 4.1/5

Anonymous Business - 05/02/2020 Confirmed reviews ALL

The room and cleaning in the room was very fine. The opening hour in the restaurant/bar was disappointing - you could accommodate your customers better by example open at 5PM. I find the crew presentable but was disapponited about their lack of speaking other languages. You have to at least speak really good English or German to make your international customers feel secure. The breakfast was not what I expected for a Frensh breaksfast. It was 'nothing special'. I could have had this breakfast anywhere - I missed the feeling of being in France. The cutlery and dishes could have been cleaner. Several people stood and sorted to find something clean.

Top service

Customer review rating 4.1/5

Anette F. D. Business - 04/02/2020 Confirmed reviews ALL

Super service at reception desk and in the restaurant. Room was very nice. Well located to Centre de Congrès. What can really be improved is the area, where you pick up your breakfast - really not much space, when at the same time the staff has to take out drinks/food from the cupboards and refrigerator.

Breakfast room too small

Customer review rating 4.1/5

Kenn S. Business - 04/02/2020 Confirmed reviews ALL

We were pleased with the double room and the breakfast. But the room for breakfast was too small for so many people ... Best regards Kenn

not enough staff and place to small

Customer review rating 4.1/5

Anonymous Business - 04/02/2020 Confirmed reviews ALL

Som of the staff where more than willing to try. But som of them where rude, would not try to understand.

Fine!

Customer review rating 4.1/5

Susanne V. L. Business - 04/02/2020 Confirmed reviews ALL

I want a discount, - the Hotel was under reconstruction i the Reception and hal. A lots of noise, No, place to sit, with customers or friends. EVERY day, our "key" was reset. so we have to come down again. The La Boucherie, was THE BEST, we loved the Staff. and regards to them

Chaotic but kind staff

Customer review rating 4.1/5

Anonymous Business - 04/02/2020 Confirmed reviews ALL

Staff was Very kind and helpful And the beds very comfortable But a chaotic hotel with very less control Breakfast/restaurant was not capable to handle full booked hotel Totally chaotic during breakfast Due to construction work it was a mess many places

Good stay!

Customer review rating 4.1/5

Anonymous Couples - 26/01/2020 Confirmed reviews ALL

We had a great stay at your hotel, thanks to the excellent staff who made us feel very welcome! A big thank you to the night receptionist who was especially helpful, professional & welcoming - many thanks!

Good hotel not far from COnvention Center

Customer review rating 4.1/5

Bruno C. Business - 04/11/2019 Confirmed reviews ALL

Pros: - 12 minutes walk to the Lyon Conference Center - Nice restaurant La Boucherie included Cons: - No gym room - No metro nearby

Our less satisfactory experience with ibis

Customer review rating 4.1/5

Andrei Business - 01/11/2019 Confirmed reviews ALL

There were many problems with our stay - the room key kept getting itself deactivated sometimes in a matter of hours - there were repairs at the floor below and also in some days in adjacent rooms; therefore it was quite noisy and there was a strong smell of paint in the hallway - the breakfast was exactly the same every morning, there was no variation - the staff was not very helpful indicating the tourist attractions of Lyon

Dear ANDREI O., Thank you for taking the time to tell us about your experience at the ibis Lyon Caluire Cité Internationale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Charlotte BARDIN Assistant general manager Ibis Lyon Caluire Cité Internationale 9, Avenue de Poumeyrol 69300 Caluire-et-Cuire Mail: h5… Tel: 04 72 27 75 00 Facebook Ibis Lyon Caluire Cité Internationale

Hotel was clean and in good location.

Customer review rating 4.1/5

Anonymous Business - 28/10/2019 Confirmed reviews ALL

Hotel was fine but staff were not very friendly or helpful.

One of the most tired and old ibis hotels we've stayed at.

Customer review rating 4.1/5

Jamie S. Business - 01/10/2019 Confirmed reviews ALL

The hotel is in desperate need of refurbishment. Very bad experience staying here.

Dear CHEN S., Thank you for taking the time to tell us about your experience at the ibis Lyon Caluire Cité Internationale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please note that our property is currently undergoing renovations. We are surprised that you have not seen our restaurant totally renovated. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Charlotte BARDIN Executive manager Ibis Lyon Caluire Cité Internationale 9, Avenue de Poumeyrol 69300 Caluire-et-Cuire Mail: h5… Tel: 04 72 27 75 00 Facebook Ibis Lyon Caluire Cité Internationale

A good stay

Customer review rating 4.1/5

Job V. A. Solo - 29/09/2019 Confirmed reviews ALL

The hotel staff were very welcoming and caring. That's a very nice experience.

Great staff but substandard hotel

Customer review rating 4.1/5

Emma Business - 25/09/2019 Confirmed reviews ALL

Great staff but facilities were below standard and expectations

Muy Buena.

Customer review rating 4.1/5

Felix Business - 20/09/2019 Confirmed reviews ALL

Everything ok . But the AA do not operste Boy yourself. You hace to ask the Receptionist how does it work ?

Not what I expected

Customer review rating 4.1/5

Sally Business - 19/09/2019 Confirmed reviews ALL

Very expensive for what you get. Breakfast was included in the reservation but when I arrived turned out that they couldn't serve hot meals, not even ham with your bread. Room was relatively clean but the toilet was smelly, and the mirror in the room shaked making loud noise every time next room opened the door or toilet door.

Dear SELOMIT P., Thank you for taking the time to tell us about your experience at the ibis Lyon Caluire Cité Internationale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Know that we are in renovation and take note of your remarks. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Charlotte BARDIN Adjointe de direction Ibis Lyon Caluire Cité Internationale 9, Avenue de Poumeyrol 69300 Caluire-et-Cuire Mail: h5… Tel: 04 72 27 75 00 Facebook Ibis Lyon Caluire Cité Internationale

Some discomfort due to renovations at the hotel

Customer review rating 4.1/5

Anonymous Business - 06/09/2019 Confirmed reviews ALL

Although the room itself was okay for a business trip, there was some discomfort due to the renovations happening at the restaurant of the hotel. In addition, the nearby train tracks add some noise (my room was directing directly to the tracks). Due to the hotel renovations, the breakfast was reduced and was quite uncommon for me, as there were only sweet dishes. The price for the breakfast was reduced, therefore the breakfast overall was acceptable. On the plus side, the staff was very kind and helpful and did inform me of the renovations. The proximity to the congress center was great. My room was very clean and quite spacious.

Dear Marcel P., Thank you for taking the time to tell us about your experience at the ibis Lyon Caluire Cité Internationale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are happy to share your comments about the team. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Charlotte BARDIN Assistant general manager Ibis Lyon Caluire Cité Internationale 9, Avenue de Poumeyrol 69300 Caluire-et-Cuire Mail: h5… Tel: 04 72 27 75 00 Facebook Ibis Lyon Caluire Cité Internationale

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