ibis Lyon Caluire Cité Internationale 3 stars

Customer review rating (ALL Rating) 4.2/5 749 reviews

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Description

Hotel extras

  • A stone's throw from the Cité Internationale quarter and conference center

  • Snack bar, 24-hour snack menu

  • Covered parking garage (EUR 13 per day)

  • Sweet Bed by ibis bedding for enhanced comfort

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

ibis Lyon Caluire Cité Internationale

9 avenue de Poumeyrol, ZAC Saint Clair
69300 Caluire-et-Cuire
France

GPS:45.789253, 4.859888

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

La boucherie

La Boucherie welcomes you every day, at noon and in the evening to an authentic universe to tickle your taste buds w/ traditional recipes, local meat specialties, etc.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  749 reviews

TripAdvisor Rating  3.5/5  510 reviews

a little disappointing

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Bed was good as expected, staff were nice and breakfast was very good. However there were no towels in the bathroom and as we arrived very late it was a bit painful to query them (room phone to reception didn't work, so I had to take the lift), the large soap/shampoo dispenser that replaces the small bottles didn't work and the shower head didn't fit in its holder: one had to hold it in hand. In addition when reporting the malfunctions the following morning, although the receptionist was nice and said she took note, she offered no apology for the inconvenience nor said thank you for reporting things that had obviously not been reported by previous guests. All in all well below the standards expected at an Ibis hotel I guess.

Customer review rating 4.0/5

Hans Business - Confirmed reviews ALL

Friendly, helpful staff and a small but nice room. Door key card can get decoded by phone, and then you can't get in the room.

business trip

Customer review rating 3.0/5

Farmus Business - Confirmed reviews ALL

Bellow expectations for the price even *** hotel. Overall room cleaned every day, however more care for details as vacuuming under bed.... Breakfast overal Ok, generaly average, everyday same, no fresh vegetable, no black tea, no fresh water.

Dear Radovan C., Thank you for taking the time to tell us about your experience at the ibis Lyon Caluire Cité Internationale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emeline - Responsable Qualité

Perfect location, near public transport to city !

Customer review rating 5.0/5

Guy P. Families - Confirmed reviews ALL

Friendly staff, comfy beds, private parking, pets accepted, nice breakfast ! 2nd visit to hotel and recommend !👍

Dear Mr P., We very much appreciate your comments regarding your stay at the ibis Lyon Caluire Cité Internationale. It was a pleasure to welcome you again in our hotel and we are really pleased to read that you had a great time staying with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emeline - Quality Manager

Very friendly and helpful staff, sober but decent and clean rooms

Customer review rating 4.0/5

Laurens Business - Confirmed reviews ALL

Very friendly and helpful staff. The rooms are soberly furnished but decent and clean. The reception is staffed 24/24, which is a great plus. The only suggestion for improvement I want to mention is the bathroom: it is obviously fully functional and clean, but it is pretty "sterile" in my opinion (completely plastic and white), which is probably easy in terms of maintenance and cleaning, but does not really feel too cosy.

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Other web-users rate our hotel

  • 236 reviews 8/10 Location
  • 448 reviews 6.3/10 Room
  • 415 reviews 9/10 Service
  • 5 reviews 7/10 WiFi
  • 201 reviews 7.3/10 Cleanliness
  • 159 reviews 6.7/10 Breakfast
  • 96 reviews 3.5/10 Food
  • 6 reviews 2.2/10 Bar

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