ibis Lyon Caluire Cité Internationale 3 stars

Customer review rating (ALL Rating) 4.1/5 641 reviews

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Description

Hotel extras

  • A stone's throw from the Cité Internationale quarter and conference center

  • Snack bar, 24-hour snack menu

  • Covered parking garage (EUR 13 per day)

  • Sweet Bed by ibis bedding for enhanced comfort

Our accommodation(s)

Hotel location

ibis Lyon Caluire Cité Internationale

9 avenue de Poumeyrol, ZAC Saint Clair
69300 Caluire-et-Cuire
France

GPS:45.789253, 4.859888

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

La boucherie

Non contractual photo

La Boucherie welcomes you every day, at noon and in the evening to an authentic universe to tickle your taste buds w/ traditional recipes, local meat specialties, etc.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  641 reviews

TripAdvisor Rating  3.5/5  523 reviews

Business trip

TripAdvisor rating 5.0/5

Adventure21288135683 Business - TripAdvisor review

The service at this establishment was excellent. The room was always impeccably clean, and the bed was very comfortable, making for a restful stay. The staff were extremely helpful and attentive, always willing to go the extra mile to ensure a pleasant experience. Their professionalism and friendliness added a personal touch that made the stay even more enjoyable.

RAS

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

BON HOTEL TRANQUILLE

Madame, Monsieur, Merci beaucoup pour votre retour positif ! Nous sommes ravis que vous ayez apprécié la tranquillité et le confort de notre établissement. Nous espérons vous accueillir à nouveau lors de votre prochain séjour. Cordialement, Service Relations Clients IBIS Lyon Caluire Cité Internationale 9 avenue de Poumeyrol - 69300 Caluire-et-Cuire https://all.accor.com/hotel/5234/index.fr.shtml?msockid=028d201de37360eb30…fe244611c

Good location, but no AC

Customer review rating 3.0/5

John Business - Confirmed reviews ALL

Great staff and location. There was no AC so the room as too hot and had issues with sleeping Unable to leave window open, due the train noise from the line nearby.

Dear Guest, Thank you for taking the time to share your feedback with us. We are delighted to hear that you appreciated the location and the quality of service provided by our staff. We sincerely regret that your experience was impacted by the lack of air conditioning and the noise from the nearby train line. We understand how important comfort is for a good night’s rest, and we apologize for any inconvenience caused. Your comments are very valuable, and we will take them into consideration as we work to improve the comfort of our rooms for all our guests. We hope to have the opportunity to welcome you again and provide a more enjoyable experience in the future. Best regards, La Direction - ibis & ibis budget Lyon Caluire Cité Internationale

Friendly staff

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

The first night, the room was very hot, and we could barely sleep. We arrived late in the evening, and the person responsible couldn't fix the A/C. He showed us two more rooms, but the entire hotel was incredibly hot. Opening the windows was not possible due to the frequently going trains, which were very noisy. The next morning, we complained again and it was finally much cooler in the evening for the rest of our stay. The location was good, close to public transport and the conference center. The breakfast was plenty and really good. The staff was friendly and solved any inconveniences. As long as the windows are closed the train is not too loud.

Hello, Thank you for sharing your feedback with us. We’re glad to hear that our staff was friendly and helpful during your stay. We sincerely apologize for the discomfort you experienced with the temperature in your room on your first night. We understand how important a comfortable sleeping environment is, and we appreciate your patience as we worked to resolve the issue. We are also glad that the situation improved for the rest of your stay. It's great to hear that you enjoyed our location, breakfast, and the proximity to public transport and the conference center. Your feedback is invaluable, and we will continue to strive for improvements in the areas mentioned. We hope to welcome you back soon for an even better experience. Best regards, La direction Ibis Lyon Caluire Cité Internationale

Great Service

Customer review rating 5.0/5

Stephen N. Couples - Confirmed reviews ALL

Nice hotel, very modern and clean. Front desk staff went out of their way, very helpful. Only downside is that they call a Chocolate a Pain au Chocolat :)

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Other web-users rate our hotel

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