ibis budget Lyon Caluire Cité Internationale 2 stars

Customer review rating (ALL Rating) 3.0/5 703 reviews

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Description

Hotel extras

  • Close to Cité Internationale

  • 2.5 MILES (4 KM) FROM LYONS CITY CENTER

  • 0.9 MILES (1.5 KM) FROM LA DOUA UNIVERSITY CAMPUS

  • PAYING SECURE CAR PARK

  • OPEN 24/7

Our accommodation(s)

Hotel location

ibis budget Lyon Caluire Cité Internationale

154 GRANDE RUE DE ST CLAIR
69300 CALUIRE-ET-CUIRE
France

GPS:45.790821, 4.85942

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.0/5  703 reviews

TripAdvisor Rating  3.5/5  605 reviews

Very poor stay

Customer review rating 0.5/5

Ana Solo - Confirmed reviews ALL

The room was incredibly dirty. Hairs and dirt all over the floor, the shower and the sink. The bathroom light did not work, it kept buzzing and was hard to see anything. The window led to a terrace that was full of trash. Not only an unpleasant view but also unpleasant odors.

Dear MARIA F., Thank you for taking the time to tell us about your experience at the ibis budget Lyon Caluire Cité Internationale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. By the way, our hotel is currently in renovation. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Disaster

Customer review rating 0.5/5

Ahmad A. Friends - Confirmed reviews ALL

I booked a triple room and got a standard double room. Asked the receptionist who said there were no triple rooms available, despite booking my room since one year! The room had no hand towels, and no hand soap, and the bathroom was in very bad condition and had a dirty floor. In short, it was a disaster.

Dear AHMAD A., Thank you for taking the time to tell us about your experience at the ibis budget Lyon Caluire Cité Internationale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Our hotel will be in renovation in a couple of days. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 2.0/5

Anonymous Friends - Confirmed reviews ALL

Black mould on the walls in the bedroom and bathroom. Old and dilapidated. Only thing that kept it above 1 was the extremely friendly staff

Dear NICOLA W., Thank you for taking the time to tell us about your experience at the ibis budget Lyon Caluire Cité Internationale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We will make some renovation in a few days to improve our hotel services. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 3.5/5

Milena Solo - Confirmed reviews ALL

It is a pleasant hotel for short stay not far from the city center.

Customer review rating 2.5/5

A. M. I. Families - Confirmed reviews ALL

Air conditioning in the booked room was U/S. We changee to 3 beds (instead of 4) Towel were durty, and hair on the bee

Dear MOHAMED I. A., Thank you for taking the time to tell us about your experience at the ibis budget Lyon Caluire Cité Internationale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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Other web-users rate our hotel

  • 316 reviews 6.3/10 Location
  • 813 reviews 2.5/10 Room
  • 537 reviews 7.3/10 Service
  • 11 reviews 5.3/10 WiFi
  • 409 reviews 2.9/10 Comfort
  • 361 reviews 2.2/10 Cleanliness
  • 227 reviews 5.6/10 Breakfast
  • 164 reviews 2/10 Vibe

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