ibis budget Lyon Caluire Cité Internationale 2 stars

Dear Brenda, We very much appreciate your comments regarding your stay at the ibis budget Lyon Caluire Cité Internationale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hélène

Dear Victor, We thank you for your feedback regarding your stay in our hotel. We are sorry to hear that you were not satisfied with the cleanliness of your room. We always pay special attention to the comfort and satisfaction of our customers. I have already relayed your comment to our housekeeping team who strive to make our guests' stay as pleasant as possible day after day. Next time, don't hesitate to come and see the reception who could happily allocate you another room. We are also sorry for the smell of tobacco but we cannot be held responsible for the lack of civility of certain customers. Sincerely, Hélène

Dear H., It is a pleasure to see that you enjoyed your stay with us. I will be sure to share your compliments with the entire team. We look forward to welcoming you to Ibis Budget Caluire during your next stay. Sincerely, Hélène

Dear Thomas, Thank you for taking the time to tell us about your experience at the ibis budget Lyon Caluire Cité Internationale. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hélène

Cher client, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Ibis budget Lyon Caluire Cité Internationale. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de toutes vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Soyez assuré que les mesures nécessaires seront mises en œuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, en l’expression de nos sentiments les meilleurs. Hélène