ibis budget Paris Porte de la Chapelle-Aréna 2 stars

Customer review rating (ALL Rating) 4.1/5 664 reviews

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7 IMPASSE MARTEAU, 75018 PARIS, France

Description

Hotel extras

  • Economy hotel completely renovated in June 2021

  • Walking: Pullman Docks: 10 min; Stade de France: 15 min; Montmartre: 20 min

  • Direct access to central Paris via the metro (line 12), tram and bus

  • Comfortable stylish rooms (Double, Triple and Family) for 1 to 4 people

  • 100% non-smoking hotel

Our accommodation(s)

See availabilities

Standard room with 2 single beds and 1 bunk bed. Private bathroom. Free WiFi and 43" screen.

Max. number of persons
3
Area
From 12 m² / 129 sq ft

Bedding

Bunk bed(s) x1

Twin bed(s) x1

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk
  • 3 pers. max
  • 12 m² / 129 sq ft
  • Bedding 1 x Bunk bed(s) and 1 x Twin bed(s)
See availabilities

Standard room with double bed. Private bathroom. Free WiFi and 43" screen.

Max. number of persons
2
Area
From 12 m² / 129 sq ft

Bedding

Double bed(s) x1

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk
See availabilities

Large spacious bedroom with 1 double bed and 1 sofa bed. Large private bathroom. WiFi and large 55" screen.

Max. number of persons
4
Area
From 34 m² / 365 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Single sofa bed(s) x1

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk
See availabilities

Hotel location

ibis budget Paris Porte de la Chapelle-Aréna

7 IMPASSE MARTEAU
75018 PARIS
France

GPS:48.9016, 2.361506

Telephone
Fax 158340404

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property
Near the property
  • Car park
  • 119 rooms
  • 3 rooms for people with reduced mobility
  • 4 family rooms
  • 119 non-smoking rooms
  • 5 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • French
  • Italian
  • Dutch
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Pets

Pets allowed Additional charge

  • Near the property
  • Indoor parking
  • Public

  • Parking pricing: 1.60 € 1.6 EUR Per hour

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  664 reviews

Customer review rating 1.5/5

Kornell U. Families - Confirmed reviews ALL

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lila ibis Budget Paris porte de la Chapelle - Aréna

Customer review rating 3.0/5

Wai M. K. Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Lila ibis Budget Paris porte de la Chapelle - Aréna

Customer review rating 3.5/5

Adrian S. Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Lila ibis Budget Paris porte de la Chapelle - Aréna

Customer review rating 4.0/5

Burcu A. Families - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lila ibis Budget Paris porte de la Chapelle - Aréna

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

A very convenient location, and the rooms were in good condition. The staff were polite and friendly. We were very pleased with our choice.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lila ibis Budget Paris porte de la Chapelle - Aréna

Customer review rating 3.0/5

Wai M. K. Families - Confirmed reviews ALL

Very small and basic. There's no amenities or equipment (e.g. kettle, hair dryer) can be provided or borrowed. No restaurants around. Bus route 38 just right down at the hotel and connects south wards to city centre which is a good point. Tram and shops take around 7 minutes walk.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Lila ibis Budget Paris porte de la Chapelle - Aréna

Customer review rating 3.5/5

Adrian S. Families - Confirmed reviews ALL

Small triple room. Struggled with luggage to be able to walk around the room. Staff were v helpful on the two occasions we asked for support. The location is not great. A bit of a walk to the nearest metro into the city. The cost was relatively low, hence the rating.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Lila ibis Budget Paris porte de la Chapelle - Aréna

Customer review rating 4.0/5

Burcu A. Families - Confirmed reviews ALL

Stayed 1 night, was very convenient.30 mnts walk to stade de france.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lila ibis Budget Paris porte de la Chapelle - Aréna

Customer review rating 0.5/5

Nicolas M. Families - Confirmed reviews ALL

There were staines on the bed, no pillow covers, hair on the pillows and in the bed (like the sheets had already been used) and no soap in the soap dispenser. Apparently, the hotel hadn't received their delivery for soap, pillow covers or clear sheets the day before our arrival. Sleeping in a dirty bed is not worth EUR 166.- a night.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Lila ibis Budget Paris porte de la Chapelle - Aréna

Customer review rating 4.5/5

Jaqueline S. Friends - Confirmed reviews ALL

I liked the place and cleaning I just wanted an air conditioner in the room because it was very hot

Madame, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, nos salutations distinguées. Aldo Ibis Budget Paris Porte de la Chapelle- Aréna

Customer review rating 4.5/5

Christopher L. Families - Confirmed reviews ALL

Apart from a problem leaving the parking everything was great

Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées. Aldo Ibis Budget Paris Porte de la Chapelle- Aréna

Customer review rating 3.0/5

Valerii I. Families - Confirmed reviews ALL

First impressions weren't great: we started with a leaking sink and a terrible mattress. While the sink was fixed the day after checking in, the mattress remained horrible for our entire stay, and we couldn't sleep properly. If these issues were resolved, the experience would be much better.

Madame, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Veuillez agréer, Madame, nos salutations distinguées. Aldo Ibis Budget Paris Porte de la Chapelle- Aréna

Customer review rating 5.0/5

Marcin C. Families - Confirmed reviews ALL

Very helpful staff, hotel in good location close to the supermarket and walking distance to the nearest underground station.

Madame C., Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, nos salutations distinguées. Aldo Ibis Budget Paris Porte de la Chapelle - Aréna

Customer review rating 4.0/5

Cameron T. Friends - Confirmed reviews ALL

Very friendly staff, solid rooms, get what you paid for.

Dear CAMERON T., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aldo Ibis Budget Paris Porte de la Chapelle - Aréna.

Customer review rating 5.0/5

Medhat E. Friends - Confirmed reviews ALL

Mr omar thx alot you are very good person

Dear MEDHAT E., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aldo Ibis Budget Paris Porte de la Chapelle - Aréna.

Customer review rating 4.5/5

Lusaki M. Families - Confirmed reviews ALL

I felt safe, welcomed, respected. You have a friendly, caring and supportive customer team.

Dear M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aldo Ibis Budget Paris Porte de la Chapelle-Aréna

Customer review rating 5.0/5

Charles Y. Business - Confirmed reviews ALL

Very pleasantly surprised. Perfect location after event at the Stade de France although a bit tricky to get there (no direct metro between hotel/stade). Room was as advertised, etc. Staff was extremely friendly and welcoming.

Hello Charles, A big thank you for your wonderful feedback and compliments on the location, the room, and our team. We are delighted that your stay met your expectations and that you appreciated the warm welcome from our staff. Please feel free to return during your next visit near the Stade de France—we’ll be delighted to host you again and make your experience even smoother (travel coordination, recommendations, etc.). If you’d like, share your dates and we’ll prepare everything for your next visit. If you’d like translations for the other responses as well, just tell me which ones and I’ll translate them. Aldo Ibis Budget Paris Porte de la Chapelle - Aréna

Customer review rating 3.5/5

Sukil S. Families - Confirmed reviews ALL

It was a decent stay, i cant say great, however location was well connected, small rooms as usual with Ibis, one complaint is that, hotwater Kettle was not available at the reception(all IBIS has this facility), was asked to pick it up from the machine, however no cups were provided for us to carry the hotwater, staff were rude.

Dear Sukil S., Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that our location served you well and provided the connectivity you needed. However, I am genuinely sorry to hear that other aspects of your stay fell short of expectations. While our rooms are designed for efficiency, our service should always feel expansive and welcoming. I apologize for the frustration caused by the lack of a kettle and, more importantly, the lack of assistance from our team. It is disappointing to hear that our staff did not provide the helpful service we strive for; please rest assured that I will be addressing your comments with our front office team to ensure we are better equipped to support our guests' needs moving forward. We value your loyalty to the Ibis brand and hope to have the chance to provide you with a much improved, "great" experience in the future. Best regards, Aldo Ibis Budget Paris Porte de la Chapelle - Aréna

Customer review rating 5.0/5

Medhat E. Friends - Confirmed reviews ALL

Thx for all specially mr omar he is very helpful ❤️

Dear Medhat E., The entire team warmly thanks you for your excellent 10/10 rating and kind words. We are delighted that you enjoyed your stay with us. We will be sure to personally pass on your compliments to Mr. Omar. He will be very touched to know that his help and hospitality contributed to making your experience memorable. We look forward to welcoming you back very soon! Sincerely, Aldo Ibis Budget Paris Porte de la Chapelle - Arena

Customer review rating 4.5/5

Ganesh S. R. P. Solo - Confirmed reviews ALL

Good for the price but far from center

Dear Ganesh S. R. P., Thank you for your feedback. We appreciate your acknowledgment of our competitive pricing. While our location may be a bit distant from the city center, we strive to offer a comfortable stay for our guests. Best regards, Aldo Ibis Budget Paris porte de la Chapelle - Aréna

Customer review rating 5.0/5

Hugh V. C. Couples - Confirmed reviews ALL

Amazingg! For this price, we couldn’t ask for anything better. However one time, when we were washing our bottles at the kitchen, we were scolded by the reception.

Dear Hugh V. C., Thank you for your wonderful feedback regarding your recent stay. We are delighted to hear that you found great value in our offerings. We sincerely apologize if there was any misunderstanding during your experience in the kitchen area; our staff aims to ensure a clean and safe environment for all guests. Best regards, Aldo Ibis Budget Paris porte de la Chapelle - Aréna

Customer review rating 4.0/5

Stephen C. Solo - Confirmed reviews ALL

My double room was ideal as a solo guest and the shower cubicle was spacious and an excellent feature.The Metro,tram and bus links are all within a five minute walk away.

Dear Stephen C., Thank you for your kind feedback. We are pleased to hear that you found your room comfortable and enjoyed the spacious shower. We also appreciate your positive comments regarding our convenient transport links. Goodbye, and best regards, Aldo Ibis Budget Paris porte de la Chapelle - Aréna

Customer review rating 4.5/5

Colin M. Business - Confirmed reviews ALL

Short business trip

Dear Colin, Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you found our hotel to be a good value for your short business trip. We hope to welcome you back in the future. Best regards, Aldo Ibis Budget Paris Porte de la Chapelle - Aréna

Other web-users rate our hotel

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