ibis budget Paris Nord 18ème 2 stars

Peaace

Hi, I was satisfied for the quality of the service and especially the personnel was very helpful.

Hotel was satisfactory for the price but the area was rather sobering. Would have been good to have been advised of this in the hotel promo. Hotel would benefit from having another staff member at peak check in and check out times to help wait time but service was friendly and helpful.

The room is fine, comfortable and very clean. The heating didn't work but a member of the staff fixed it straight away. I was in the last floor and the room was a bit cold due to a windy day and the natural ventilation in the room that it was the last room of the last floor.

Nice reception and lobby. External environment populated with and interesting specimens. Migrant and homeless everywhere. In fact, this Ibis is located on the frontier of Paris and thing happening around could seem shocking for a foreigner. Avoid night time.

Upon arrival the neighborhood was bad, we went to our room and were just going to deal with the stay. But someone tried to come into our room and that’s when we had to cancel our reservation and choose another place, it was horrible having to think about staying up at night to ensure no one was trying to get in.

Horrible surroundings with people harassing us everywhere. Hotel has a grubby feel although the stuff is very friendly and helpful. We moved out and forfeited all the prepaid money.

The room was basic but tidy. The bed was very firm bordering on very hard. Tea and coffee facilities would have been nice considering the location of the motel

Next a wrong Adv price, the IBIS’s Booking phone operator suggest us to stay in ‘one of the best Ibis hotel in Paris’. When we arrived there plenty of drugs dealers approach us. The area is full of drugs people and no police around. We was shocked for the 1st minute. We ask to leave but nothing. Very bad experience.

First of all. I trusted Ibis hotels and your group that’s why I simply ignored the Google opinions about this place. It was very wrong. Very dangerous neighborhood, with refugees begging for money and looking like their life is not important for them. I know that hotel has nothing to deal with it but telling me at the reception that the area Porte de La Chappell is safe is strictly a lie. Every Uber driver told us that this neighborhood is very dangerous full of violence and drugs. Second of all there was no microwave and no chance to heat the meal. Everything was “impossible” as the French receptionists says. The only good thing was the price. There was no chance to move out because of money so that we stayed. It was the worst experience I had with your hotels.

required hot water one day given other day not given

Fine for a one-night stay, not an area to be out solo after dark though. The staff were attentive and very helpful.

Reasonable value for Paris. Nice staff. Everything was fine...though the hotel is looking worn and old now. The carpet was not clean, the shower door didn't stay closed properly and the sink was partially blocked. They were minor annoyances that didn't ruin our stay.

Customer service not good at all and room is very warm

It was fine. No issues