ibis Styles Paris Montmartre North 3 stars

Customer review rating (ALL Rating) 4.2/5 700 reviews

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77 rue du Ruisseau, 75018 PARIS, France

Description

Hotel extras

  • Access to Sacré-Coeur, Butte de Montmartre, Stade de France and Adidas Arena

  • Family and triple rooms - from 90 euros

  • Closed, secure and paid parking - upon reservation only

  • Refurbished rooms with a contemporary design

  • Breakfast buffet always included

Our accommodation(s)

Hotel location

ibis Styles Paris Montmartre North

77 rue du Ruisseau
75018 PARIS
France

GPS:48.895103, 2.340948

Telephone
Fax +33 1 46 06 09 82

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Breakfast included in all our rates - fresh orange juice to start your day with a little vitamin fix. Individual packaging has been vastly reduced to promote healthy and sustainable practices.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  700 reviews

TripAdvisor Rating  4.0/5  55 reviews

Very good stay

Customer review rating 4.0/5

Andrei G. Couples - Confirmed reviews ALL

Nice room, nice staff, nice breakfast

Well located, good breakfast, everything goes fine

Customer review rating 4.0/5

Henri K. Families - Confirmed reviews ALL

All was okey, only one thing was hand basin was blocked. We told this to reception, there was no reaction to this. I hope you fix it before next guest.

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Rooms were cleaner than last time I visited. I asked for a quiet room and I was given one.

Dear Julie S., We very much appreciate your comments regarding your stay at the ibis Styles Paris Montmartre Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benoit Deputy Manager

Bad hotel with bad staff

TripAdvisor rating 1.0/5

Gaurav G TripAdvisor review

Ibis Styles Paris Montmartre Nord Paris Bad Hotel, Worst Staff Members 954500619 Subject: Disappointing Experience at Ibis Hotel Dear Management, I am writing to express my profound disappointment with the recent stay my party and I had at your establishment. Our experience was marred by consistently poor customer service, rude and unhelpful staff, and several significant issues that were not adequately addressed. Firstly, the lack of air conditioning in our room was unacceptable. Despite repeated complaints to the receptionist, who displayed an alarming lack of empathy and professionalism, our issue remained unresolved. Having to descend from the 5th floor multiple times to address this issue only compounded our frustration. The dismissive attitude and rudeness displayed by your staff during these interactions were deeply concerning and did not reflect the level of service one would expect from a reputable hotel chain. Furthermore, the lack of courtesy shown towards us throughout our stay was disheartening. Despite our clear dissatisfaction and regular complaints, there was a noticeable absence of any effort to rectify the situation or even offer basic courtesies such as apologies or updates on the status of our concerns. Additionally, the mismanagement of our room bookings was highly disappointing. We had specifically requested that our two rooms be located together, yet upon arrival, we were allocated rooms on different floors without any prior notification or explanation. This lack of attention to our reservation details further contributed to our overall negative experience. In light of these issues, I must express my strong dissatisfaction with the level of service provided by Ibis Hotel. As a customer, I expect a certain standard of care and professionalism, both of which were sorely lacking during our stay. I sincerely hope that you will take this feedback seriously and take appropriate measures to address the shortcomings in your service, ensuring that future guests do not encounter similar issues. Sincerely, Gaurav Gangh

Dear Gaurav Gangh, Thank you for taking the time to tell us about your experience at the ibis Styles Paris Montmartre Nord. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I take seriously the remarks of my clients, whether during the stay or after the stay. I am aware that the quality of the stay has been altered during your stay because a person to force a door of our elevator that has been stopped by precaution by our partner company until the reparations can take place. The degats were important which delayed the return to service of the elevator We had no other alternative as my staff explained on the spot. Regarding your return on our staff, I am sorry because it does not reflect the return of our customers in general, which mentions rather a great attention, a friendly welcome. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Benoit Deputy Manager

Needs a lot of work

Customer review rating 2.0/5

Lisa A. L. Families - Confirmed reviews ALL

We got the room we booked and staff were very nice. We unpacked and went siteseeing. On returning in the evening we found the shower head was not adjustable and sprayed water upwards, shower doors not sealed so water everywhere. Had to ask for more towels. The air conditioner would not stay on so the room was very stuffy and could not sleep with windows open as noise from street too loud. Literally tossed and turned all night. We were exhausted in the morning and it really affected our day out. I told the very kind receptionist and he arranged for us to move across the landing to a similar room where the shower worked. He also turned on the central aircon which had not been on. We had a nice siesta then showers and went out again. We had a good night sleep. It was a pity that it affected half our stay as the staff are nice, it is well located and while the rooms are tiny, they are clean, well provisioned and comfortable. On the second day the lift broke! And was not fixed before check out so it meant a lot of carrying bags down 4 flights of stairs.

Dear LISA D., Thank you for taking the time to tell us about your experience at the ibis Styles Paris Montmartre Nord. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Benoit Deputy Manager

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Other web-users rate our hotel

  • 366 reviews 8.9/10 Location
  • 620 reviews 5.3/10 Room
  • 452 reviews 8.7/10 Service
  • 9 reviews 6.7/10 WiFi
  • 433 reviews 8.8/10 Breakfast
  • 413 reviews 3.8/10 Comfort
  • 227 reviews 6.6/10 Cleanliness
  • 109 reviews 8.9/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.