Novotel Living Singapore Orchard

Novotel Living Singapore Orchard

Customer review rating (ALL Rating) 4.6/5 38 reviews

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Hotel extras

  • Serviced apartments in the heart of Orchard Road- Singapore's iconic fashion district.

  • Spacious living areas, fully furnished, fully equipped kitchens, in-room laundry

  • 5-min walk to Orchard MRT. Close to the UNESCO World Heritage Site Singapore Botanic Gardens.

  • Executive Studios, Two- and Three-Bedroom Apartments. Non-Smoking.

  • Surrounded by the city's best shopping, restaurants, bars and entertainment on the doorstep

Hotel location

Novotel Living Singapore Orchard

8 Claymore Hill
229572 SINGAPORE
Singapore

Telephone +65 6991 3800

Fax +65 6991 3801

  • Novotel Living Singapore Orchard:  North-South Line Orchard MRT

  • By plane

    CHANGI AIRPORT At 22km / 13.67 miles

  • By plane

    CHANGI AIRPORT At 22km / 13.67 miles

  • By train

    ORCHARD MRT At 0.75km / 0.47 miles

  • By train

    ORCHARD MRT At 0.75km / 0.47 miles

GPS:1.30777, 103.831858

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi

Pool

Enjoy a refreshing dip in our full-sized pool or kick back and relax by our poolside cabanas.

Our accommodation(s)

Enjoy our modern apartments and facilities during your extended stay. Make your days as productive as possible or simply rest and recover your energy in total comfort. Spacious and contemporary, the Novotel Living apartment is designed to be lived in.

The Penthouse

Accessible room

  • Max. number of persons: 6
  • Area: From 175 m² / 1883 sq ft
  • Views: City View Note

Note :

*Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Nespresso machine(...)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  38 reviews

Good stay for 2 weeks.

Customer review rating 4.5/5

L. C. Couples - Confirmed reviews ALL

Responsive & respectful reception staff at Level 4 reception floor. Lovely & adequate facilities.Studio apartment very pleasant & comfortable with lovely outlook to the pool area.

Dear Lin Na C., Thank you for your review and comments regarding your stay at the Novotel Living Singapore Orchard. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ya'Kob ZAINI

Good stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

It was a comfortable stay

Dear Neeti N., Thank you for your review and kind comments. Assure that we will strive to continuously improve the quality of our services. Thank you again for sharing your experience, and hope to welcome you again soon.. Sincerely, Ya'Kob ZAINI General Manager

Some odd quirks, but overall good

Customer review rating 3.5/5

Alexis Business - Confirmed reviews ALL

The location, middle of Orchard, right next to the American club, worked great for my family. lots of things within walking distance, include Cold Storage and many restaurants. The pros: the staff was extremely nice and attentive. the bed was pretty comfortable, as were the pillows. the shower had great water pressure and heated quickly. The kitchen had enough things to be functional, but the freezer (in all three rooms we had) was iced over to the point of not completely closing. i had to defrost them to make them work. the cons: not nearly enough closet space for someone who is moving into the Novotel as a serviced apartment before moving into permanent housing. i had suitcases tucked into every corner. if the bed had been on a slightly higher platform, it would have made the room feel significantly bigger because the suitcases could have been out of sight and hidden underneath. Instead they were in every corner. Unfortunately my stay also included some irritants like a very leaking aircon (they did switch my room in the middle of the night when they couldn't figure out how to fix it - glad it was changed, but it was a annoying to have to pack everything up. again, they helped me move and were extremely apologetic which I appreciated). Also, when I was there, breakfast was being delivered to the room per Covid protocols - there were many days it didn't arrive before i left for work and I found it sitting on my doorstep in the evening when I returned. Something that will definitely be fixed when they can go back to their normal buffet style approach. In short - i'd stay there again, as long as I had less stuff with me!

Dear Alexis Margaret Crowell H., Thank you for taking the time to tell us about your experience at the Novotel Living Singapore Orchard. We are glad that you find the location perfect and are comfortable with our sincere hospitality. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Understand that the storage space in the apartment may not be sufficient, we have open up luggage room for those who need to store items. Unfortunately, the air-con issue needed more time and we believe the best decision was to move you to another room so you could rest comfortably. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ya'Kob ZAINI General Manager

Customer review rating 4.0/5

Yt Families - Confirmed reviews ALL

Great stay. Kids loved the pool. Some comments though: (1) No choices for breakfast, (2) clothes drying rack took long to be delivered at the room and (3) LED light at the living room flickered - but was swiftly fixed by the team

Dear Rayner Josef Dolfo T., We very much appreciate your comments regarding your stay at the Novotel Living Singapore Orchard. It is always a pleasure to receive your feedback. I will share your comments with our team. We service Bento breakfast box and have gave the feedback to our vendor. I am sure that these feedback will serve as an encouragement to all of our staff and vendor as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ya'Kob ZAINI General Manager

Great stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Terrific location, the staff were very welcoming and quick to help with a few requests. Very quiet setting. Felt very “at home” and would recommend. In-room washing machine very convenient. For international groceries, great option is Cold Storage in basement of Claymore Connect (2-3min walk). Some units have entry stairs, so just specify when you book if any mobility issues.

Dear Rachael M., Thank you for your review and comments, regarding your stay at the Novotel Living Singapore Orchard. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Yes, there are several floors that have stairs to enter the rooms but we will certainly try to cater to our valued guest needs. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ya'Kob ZAINI General Manager

Other web-users rate our hotel

  • 29 reviews 9.8/10 Location
  • 36 reviews 7.7/10 Room
  • 35 reviews 9.9/10 Service
  • 13 reviews 9.7/10 Cleanliness
  • 11 reviews 8.7/10 Amenities
  • 7 reviews 10/10 Pool
  • 6 reviews 1.8/10 Breakfast

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