Novotel Living Singapore Orchard

Customer review rating (ALL Rating) 4.5/5 175 reviews

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8 Claymore Hill, 229572 SINGAPORE, Singapore

Description

Hotel extras

  • Serviced apartments in the heart of Orchard Road- Singapore's iconic fashion district.

  • Spacious living areas, fully furnished, fully equipped kitchens, in-room laundry

  • 5-min walk to Orchard MRT. Close to the UNESCO World Heritage Site Singapore Botanic Gardens.

  • Executive Studios, Two- and Three-Bedroom Apartments. Non-Smoking.

  • Surrounded by the city's best shopping, restaurants, bars and entertainment on the doorstep

Our accommodation(s)

Penthouse

The Penthouse

  • 6 persons
  • 175 m² / 1883 sq ft
  • Bedding 1 x King size bed(s) and 1 x Queen size bed(s) and 1 x Single bed(s)
  • Views: City View
  • Accessible room

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Hotel location

Novotel Living Singapore Orchard

8 Claymore Hill
229572 SINGAPORE
Singapore

GPS:1.30777, 103.831858

Telephone
Fax +65 6991 3801

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi

Pool

Enjoy a refreshing dip in our full-sized pool or kick back and relax by our poolside cabanas.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  175 reviews

Convenient

Customer review rating 4.5/5

Qab Families - Confirmed reviews ALL

Nice & neatly done

Dear Albassam Q., We greatly appreciate your feedback regarding your stay at Novotel Living Singapore Orchard. Positive comments like yours are always a pleasure to receive, and I will certainly share them with our team. Your feedback serves as a motivating factor for all our staff as we continuously aim to enhance the quality of our services. We are actively collaborating with our breakfast vendor to diversify the menu options. Thank you once again for sharing your experience, and we look forward to welcoming you for your next visit, with the hope that it will be as enjoyable as your previous one. Sincerely, Ya'Kob ZAINI General Manager

Customer review rating 1.5/5

Gisela Solo - Confirmed reviews ALL

The water heater is not working well, water turn cold half way during bathing. Air con even tune at 19 degrees is humid/ warm inside the room during night time. Basin is leaking . Some generator is running throughout the day: night making it very noisy during sleep. Staff is friendly and helpful .esp engineers

Dear Suay Yong Gisela L., We are truly disheartened to learn that your stay did not meet your expectations. We have shared and discussed your concerns with the relevant departments, and please be assured that we have already taken the necessary steps to further enhance our services. Please accept our sincere apologies for the regrettable shortcomings you experienced, which could have potentially been avoided with better preparation and coordination on our part. Our primary goal is to deliver an exceptional level of service, and I deeply regret that we fell short of that mark during your stay. We genuinely appreciate your feedback and sincerely hope that you would consider giving us another opportunity to make your next stay more comfortable and filled with wonderful memories. Sincerely, Ya'Kob ZAINI General Manager

Very good stay

Customer review rating 4.0/5

Carmen A. Business - Confirmed reviews ALL

Very comfortable, good located, very clean and friendly staff. Would recommend to improve breakfast service (include fresh food, fruit and juices and avoiding the amount of plastic and bricks in the delivery)

Dear Maria Del Carmen A., We greatly appreciate your feedback regarding your recent stay at the Novotel Living Singapore Orchard. We are delighted to hear your positive comments and will be sure to share them with our entire team. Such feedback is truly motivating and reinforces our commitment to enhancing the quality of our services. We have spoken to our caterer and steps have been taken to improve our breakfast bentos. Thank you once again for taking the time to share your experience with us, and we look forward to welcoming you back for your next visit, with the hope that it will be as enjoyable as your previous one. Sincerely, Ya'Kob ZAINI General Manager

Clean and convenient

Customer review rating 4.5/5

Mrs L. C. Families - Confirmed reviews ALL

My family and I are so pleased with our stay at Novotel Living at Claymore Hill, it’s clean, convenient and spacious too. The staff have been absolutely brilliant especially the security teams. It’s our fourth time staying at Claymore and I hope it won’t be the last time, the price though is a bit steep, and I hope that there will be a communal breakfast for the residents instead of the prepackaged breakfast which we didn’t quite enjoy. Other than that, everything is just Great!!.👍🏼❤️❤️

Dear Mrs C., We sincerely appreciate your kind comments regarding your recent stay at Novotel Living Singapore Orchard. Receiving positive feedback such as yours is always a pleasure. Your words will be shared with our dedicated team, serving as a strong motivation for all of us to consistently enhance the quality of our services. Once again, we thank you for taking the time to share your experience, and we look forward to welcoming you back on your next visit, with the hope that it will be as enjoyable as your previous one. Sincerely, Ya'Kob ZAINI General Manager

Customer review rating 4.0/5

Betty Y. Business - Confirmed reviews ALL

The location is great. I had good experience during our stay. The only complaints I have are the lifts. It appears that the waiting time for the lifts was a bit long especially during peak time.

Dear Bik Fung Y., We're delighted to learn that you enjoyed our excellent location and the hospitality we provided. We acknowledge and apologize for any inconvenience caused by occasional delays in the elevator's operation during peak times. Once more, we sincerely appreciate you sharing your experience, and we look forward to ensuring your next visit is just as enjoyable as your previous one. Sincerely, Ya'Kob ZAINI General Manager

Other web-users rate our hotel

  • 72 reviews 9.6/10 Location
  • 90 reviews 7.6/10 Room
  • 94 reviews 9.3/10 Service
  • 40 reviews 7.7/10 Cleanliness
  • 39 reviews 7.8/10 Amenities
  • 22 reviews 3.5/10 Breakfast
  • 21 reviews 9.6/10 Pool
  • 17 reviews 9.2/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.