Name: Novotel Living Singapore Orchard - ALL
Address: 8 Claymore Hill, SINGAPORE, 229572, SG
Telephone: +6569913800
Rating: 4.6

Novotel Living Singapore Orchard

Novotel Living Singapore Orchard offers bright, modern comfort just steps from Orchard Road. With spacious rooms, fully equipped apartments, and thoughtful amenities, the hotel makes every stay easy and relaxing. Enjoy the pool, fitness centre, and welcoming social spaces designed for balance, wellbeing, and effortless city living.

Important Notice: Upgrade Works We are enhancing our facilities to serve you better. Lift upgrade works will take place from 5 January to 30 April 2026. In addition, the outdoor children's playground will be closed for renovation from 1 April to 10 May 2026. We apologise for any inconvenience caused and appreciate your kind understanding. Our team remains committed to ensuring your stay is comfortable and enjoyable. For assistance, please contact Guest Services at +65 6991 3800

Explore the myriad of malls along Orchard Road; Asia's Famous Shopping Street. Strategically located near the city's central business district and embassies.

Hotel extras

Serviced apartments in the heart of Orchard Road- Singapore's iconic fashion district.
Spacious living areas, fully furnished, fully equipped kitchens, in-room laundry
5-min walk to Orchard MRT. Close to the UNESCO World Heritage Site Singapore Botanic Gardens.
Executive Studios, Two- and Three-Bedroom Apartments. Non-Smoking.
Surrounded by the city's best shopping, restaurants, bars and entertainment on the doorstep

Our accommodation(s)

Penthouse

The Penthouse

6 pers. max
175 m² / 1883 sq ft

Bedding 1 x King size bed(s) and 1 x Queen size bed(s) and 1 x Twin bed(s)
Views: City View

See availabilities

Studio

Executive Studio

2 pers. max
35 m² / 376 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

See availabilities

Apartment

One Bedroom Apartment

2 pers. max
35 m² / 376 sq ft

Bedding 1 x Queen size bed(s)

See availabilities

Apartment

Two Bedroom Apartment

4 pers. max
85 m² / 914 sq ft

Bedding 1 x King size bed(s) and 1 x Twin bed(s)

See availabilities

Apartment

Three Bedroom Apartment

6 pers. max
125 m² / 1345 sq ft

Bedding 1 x King size bed(s) and 1 x Queen size bed(s) and 1 x Twin bed(s)

See availabilities

Apartment

Three Bedroom Premium Apartment

6 pers. max
170 m² / 1829 sq ft

Bedding 1 x King size bed(s) and 1 x Queen size bed(s) and 1 x Twin bed(s)

See availabilities

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Novotel Living Singapore Orchard

8 Claymore Hill
229572 SINGAPORE
Singapore

GPS:1.30777, 103.831858

+65 6991 3800

+65 6991 3801

ORCHARD MRT

Railway station

Access: 750 m / 0.47 mi 10 min walk

Shaw Centre

Cinema district

Orchard Road

Tourist attraction

Singapore Botanic Gardens

National park

Orchard Road

Restaurant and cafe district

Hotel services

Check-in from 03:00 PM - Check out up to 11:00 AM

On site

Swimming pool
Car park
Pets not allowed
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
100% Non Smoking Property

Breakfast

Non contractual photo

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5 236 reviews

Steven A. Families - 4/7/2026 Confirmed reviews ALL

Very disappointed with this stay, especially considering the price and facility. This is a 25-floor building, yet only 2 lifts are available, and 1 has been under maintenance for the whole month. Even worse, after one month, the maintenance was delayed for another month. As a result, guests have to queue a long time just to use the lift. The situation is made worse because the already cramped hotel lifts are also being used by people from an international school, making them even more crowded. It also does not help that staff sometimes use the lifts to go down just 1–2 levels, making the wait even longer for guests. On one occasion, a staff member even insisted on bringing a large rubbish bin into the same lift as guests. There was no queue behind, so it is hard to understand why they could not simply wait for the next lift. Also, seems the facilities are shared with the school next door. For the price charged, this level of inconvenience and poor consideration for guests is not acceptable.

Dear Steven, Thank you for taking the time to share your feedback, and we sincerely apologise for the frustration caused during your stay. We completely understand how inconvenient and disappointing it must have been to experience long waiting times for the lift, especially in a high-rise building. The extended maintenance and delay in completion is certainly not the experience we aim to provide, and we regret the inconvenience this has caused you. Please be assured that the lift maintenance was necessary to ensure the safety and reliability of our facilities, however, we acknowledge that the prolonged timeline and limited alternatives have impacted our guests’ comfort. Your feedback has been shared with the relevant teams as we work to improve our planning and communication during such situations. Regrettably, your overall experience in our hotel fell short of your expectations. Please be assured that we seriously take account of these service lapses and corrective measures will be taken to ensure that there will be no repetition with regards to the overall experience. Please be assured that the experience is definitely not a true reflection of our service standards and we seek your indulgence on this occasion. Thank you again for your kind understanding and we sincerely wish to have the opportunity to regain your confidence in us, so we could provide you a truly unique stay experience here at Novotel Living Singapore Orchard and be of service to you in the future. Regards, Tonny Lee Front Office Manager Novotel Living Singapore Orchard

Elsa E. Families - 4/4/2026 Confirmed reviews ALL

This time it wasn’t so comfortable or good. Housekeeping not good. Elevator issue was frustrating. Other than concierge and reception team being friendly my stay wasn’t all that good. My room AC wasn’t working well. Room 20 B.

Dear Elsa, Thank you for taking the time to share your feedback with us. I am truly sorry to hear that your recent stay did not meet your expectations. Please accept our sincere apologies for the shortcomings you experienced, particularly with housekeeping standards, the elevator inconvenience, and the air-conditioning issue in your room. This is certainly not the level of comfort and quality we strive to provide. That said, I’m glad to know that our concierge and reception team made a positive impression with their friendliness—your kind words will be shared with them. Please be assured that your comments have been taken seriously. We are addressing the concerns with our housekeeping team, reviewing the elevator situation, and investigating the air-conditioning issue in Room 20B to ensure these matters are promptly rectified. We truly value your feedback, as it helps us improve. We hope to have the opportunity to welcome you back again and provide you with a much better experience. Regards, Tonny Lee Front Office Manager Novotel Living Singapore Orchard

Susan B. Families - 3/31/2026 Confirmed reviews ALL

Staff were very friendly and helpful. Very clean and tidy and easy to get where we were going when we wanted to go out. The lift situation was awful due to maintenance of one lift. The staff had to use same lift as customer and this made it very busy at times and very slow.

Dear Susan, Thank you for taking time to share your experience with us. We are delighted that you enjoyed the location and the room cleanliness met your requirements, despite falling short of expectations in certain areas. Your feedback will certainly be taken into consideration to ensure we improve in the areas highlighted. We thank you for your feedback, and we hope to have the opportunity to host you again in the future. Regards, Tonny Lee Front Office Manager Novotel Living Singapore Orchard

Krishan G. Couples - 3/28/2026 Confirmed reviews ALL

Good service and facilities

Dear Krishan, Thank you for choosing to stay with us at Novotel Living Singapore Orchard. It warms our hearts to read your review, especially so when all our facilities and benefits provided well suited your needs and are amplified through your review. We are delighted to hear that you had an enjoyable stay and experienced our unique Novotel Living hospitality. The team and I look forward to welcoming you back for another wonderful stay and do contact us directly, should we be of assistance in making your return reservations. Regards, Tonny Lee Front Office Manager Novotel Living Singapore Orchard

Harry H. Couples - 3/23/2026 Confirmed reviews ALL

Otherwise things worked as expected but the misery of elevator work lasting weeks was unbearable. Every time 5-10 min wait of elevator is just too much!

Dear Harry, Thank you for taking time to share your experience with us. We are delighted that you enjoyed the location and the room cleanliness met your requirements, despite falling short of expectations in certain areas. Your feedback will certainly be taken into consideration to ensure we improve in the areas highlighted. We thank you for your feedback, and we hope to have the opportunity to host you again in the future. Regards, Tonny Lee Front Office Manager Novotel Living Singapore Orchard