Novotel Living Singapore Orchard 4 stars

Customer review rating (ALL Rating) 4.6/5 202 reviews

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Description

Hotel extras

  • Serviced apartments in the heart of Orchard Road- Singapore's iconic fashion district.

  • Spacious living areas, fully furnished, fully equipped kitchens, in-room laundry

  • 5-min walk to Orchard MRT. Close to the UNESCO World Heritage Site Singapore Botanic Gardens.

  • Executive Studios, Two- and Three-Bedroom Apartments. Non-Smoking.

  • Surrounded by the city's best shopping, restaurants, bars and entertainment on the doorstep

Our accommodation(s)

Penthouse

The Penthouse

  • 6 pers. max
  • 175 / 1883 sq ft
  • Bedding 1 x King size bed(s) and 1 x Queen size bed(s) and 1 x Twin bed(s)
  • Views: City View

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Hotel location

Novotel Living Singapore Orchard

8 Claymore Hill
229572 SINGAPORE
Singapore

GPS:1.30777, 103.831858

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  202 reviews

Customer review rating 4.5/5

Sau W. C. Business - Confirmed reviews ALL

Staffs are friendly and helpful. Facilities are very nice, esp with washing machine. I stayed there for a week as work trip, being able to do laundry was very important; Breakfast is nice

Dear Sau W., Thank you for choosing to stay with us at Novotel Living Singapore Orchard. It warms our hearts to read your review, especially so when all our facilities and benefits provided well suited your needs and are amplified through your review. We are delighted to hear that you had an enjoyable stay and experienced our unique Novotel Living hospitality. The team and I look forward to welcoming you back for another wonderful stay and do contact us directly, should we be of assistance in making your return reservations. Regards, Tonny Lee Front Office Manager Novotel Living Singapore Orchard

Customer review rating 5.0/5

Adam B. Families - Confirmed reviews ALL

This was a great stay. I appreciate the friendliness off the staff and the quality of the accommodation. The location - so close to the MRT and all of the food, shopping and everything else there mad it a perfect location to explore Singapore from.

Dear Adam, Thank you for choosing to stay with us at Novotel Living Singapore Orchard. It warms our hearts to read your review, especially so when all our facilities and benefits provided well suited your needs and are amplified through your review. We are delighted to hear that you had an enjoyable stay and experienced our unique Novotel Living hospitality. The team and I look forward to welcoming you back for another wonderful stay and do contact us directly, should we be of assistance in making your return reservations. Regards, Tonny Lee Front Office Manager Novotel Living Singapore Orchard

Customer review rating 5.0/5

Yue W. Business - Confirmed reviews ALL

Meiling is fantastic! Made my stay very comfortable. Will recommend to friends. She is the most supportive and professional one I have ever met across all hotels all over the world. Jag helped me a lot during move out.

Dear Yue W., Thank you so much for this wonderful review, and we treasure you for taking the time to share your detailed experience here at Novotel Living Singapore Orchard. We are delighted to know you have enjoyed our hotel’s service. We truly appreciate the honourable mention of our team member especially MeiLing & Jag. They take great pride in making our guests' stays memorable, and we appreciate you recognizing them for that! We look forward to welcoming you again. Regards, Tonny Lee Front Office Manager Novotel Living Singapore Orchard

Customer review rating 4.5/5

David M. Friends - Confirmed reviews ALL

Excellent team of staff. Very good pool area. Rooms would benefit from some more personalisation - pictures for walls, perhaps some artificial flowers

Dear David, Thank you for choosing to stay with us at Novotel Living Singapore Orchard. It warms our hearts to read your review, especially so when all our facilities and benefits provided well suited your needs and are amplified through your review. We are delighted to hear that you had an enjoyable stay and experienced our unique Novotel Living hospitality. The team and I look forward to welcoming you back for another wonderful stay and do contact us directly, should we be of assistance in making your return reservations. Regards, Tonny Lee Front Office Manager Novotel Living Singapore Orchard

Customer review rating 1.5/5

Bruce P. Couples - Confirmed reviews ALL

The one-bedroom suite felt very cramped. While Accord’s eco-friendly initiatives are commendable, they now seem more focused on cost-cutting than guest comfort. With one of the two lifts under repair, a single elevator served all 25 floors, including staff, causing long delays. Novotel offered only an apology, with no gesture of compensation.

Dear Mr Bruce, Thank you for taking the time to share your feedback. We are sorry to hear that your stay did not fully meet your expectations, particularly with regard to the room space and lift experience. Please allow us to share that the lift upgrading works are being carried out as a direct response to guest feedback and are essential to ensure long-term safety, reliability, and comfort for all our guests. While the temporary inconvenience is regrettable, this upgrade is a necessary investment to improve the overall guest experience moving forward. We also appreciate your recognition of our eco-friendly initiatives, which are designed to balance sustainability with guest comfort, and we will continue to review our approach to ensure this balance is well maintained. Your comments have been shared with the relevant teams, and we truly value your feedback as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back in the future and provide you with a more seamless and comfortable stay. Regards, Tonny Lee Front Office Manager Novotel Living Singapore Orchard

Other web-users rate our hotel

  • 114 reviews 10/10 Location
  • 154 reviews 8.6/10 Room
  • 179 reviews 8.6/10 Service
  • 61 reviews 8.9/10 Cleanliness
  • 33 reviews 2.9/10 Breakfast
  • 7 reviews 10/10 Wellness Area

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