Novotel Living Singapore Orchard 4 stars

Customer review rating (ALL Rating) 4.5/5 316 reviews

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Novotel Living Singapore Orchard - Image 1
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Novotel Living Singapore Orchard - Image 4
8 Claymore Hill, 229572 SINGAPORE, Singapore

Description

Hotel extras

  • GSTC-certified Serviced apartments in Orchard Road - Singapore's iconic fashion district.

  • Fully furnished residences complete with fully equipped kitchens and in-room laundry.

  • 5-min walk to Orchard MRT. Close to the UNESCO World Heritage Site Singapore Botanic Gardens.

  • Spacious living tailored to every stay, from Executive Studios to three-bedroom apartments.

  • Surrounded by the city's best shopping, restaurants, bars and entertainment on the doorstep

Our accommodation(s)

Book this hotel
Room 1

Penthouse

The Penthouse

Photo out of - The Penthouse

Perched on the 25th floor with breathtaking views of the Orchard skyline, our 175sqm Penthouse offers a luxurious stay for a family of six. With expansive spaces, it's perfect for relaxing, rejuvenating, working, and unwinding in style.

  • Views:

    City View

Max. number of persons
6
Area
From 175 m² / 1883 sq ft

Bedding

King size bed(s) x1

Queen size bed(s) x1

Twin bed(s) x1

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Induction hobs
  • Kettle
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Crockery and cooking utensils
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • 6 pers. max
  • 175 m² / 1883 sq ft
  • Bedding 1 x King size bed(s) and 1 x Queen size bed(s) and 1 x Twin bed(s)
  • Views: City View
See availabilities

Introducing our Executive Studio rooms, where comfort meets convenience. Enjoy cozy bedding, a fully-equipped kitchenette, a full-sized refrigerator, an in-room washer/dryer and work desk. Experience thoughtful amenities designed to cater to your stay.

  • Views:

    City View

Max. number of persons
2
Area
From 35 m² / 376 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Induction hobs
  • Kettle
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Studio/kitchenette
  • Crockery and cooking utensils
  • Water fountain
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Dish-cleaning supplies
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
See availabilities

Apartment

Two Bedroom Apartment

Photo out of - Two Bedroom Apartment

Our 85sqm 2-bedroom residences with two configurations, are perfect for families of up to four. Offering guests with more space to sprawl with two bathrooms, a delightfully open concept kitchen and a dining area.

Max. number of persons
4
Area
From 85 m² / 914 sq ft

Bedding

King size bed(s) x1

Twin bed(s) x1

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Induction hobs
  • Kettle
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Studio/kitchenette
  • Crockery and cooking utensils
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
See availabilities

Apartment

Three Bedroom Apartment

Photo out of - Three Bedroom Apartment

Our 125 sqm 3-bedroom residences can accomodate larger families of up to six. They are designed for the comfort of everyone in the family including three bathroom, three bedrooms, and spacious living and dining area.

Max. number of persons
6
Area
From 125 m² / 1345 sq ft

Bedding

King size bed(s) x1

Queen size bed(s) x1

Twin bed(s) x1

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Induction hobs
  • Kettle
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Studio/kitchenette
  • Crockery and cooking utensils
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
See availabilities

Apartment

Three Bedroom Premium Apartment

Photo out of - Three Bedroom Premium Apartment

Our 3-Bedroom Premium Residences offer the same comforts of our 3-Bedroom Residences, but with an extra room to spare. Suitable for larger families of up to six, they are designed for maximum comfort, with bathrooms in all 3 bedrooms.

Max. number of persons
6
Area
From 170 m² / 1829 sq ft

Bedding

King size bed(s) x1

Queen size bed(s) x1

Twin bed(s) x1

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Induction hobs
  • Kettle
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Studio/kitchenette
  • Crockery and cooking utensils
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
See availabilities

Hotel location

Novotel Living Singapore Orchard

8 Claymore Hill
229572 SINGAPORE
Singapore

GPS:1.30777, 103.831858

Telephone
Fax +65 6991 3801
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • 85 rooms
  • 85 non-smoking rooms
  • 25 floors

Languages spoken at the hotel

  • English
  • Indonesian
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Laundry / Valet Services
  • Dry cleaning / Ironing

Lounge

  • Executive Lounge
  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Plugs and converters available on desks
  • Umbrellas

Check In & Check-out facilities

  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Limousine

  • Limousine Additional charge

Pets

Pets not allowed

Catering

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine

Family

Equipements for children

  • Stroller available

Services for children

  • Outdoor playground for children
  • Play area
  • Children''s TV Channels

Well-being

Swimming Pool

  • Outside
  • On site

Kid''s Pool

  • Outside
  • On site

Fitness Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • 30 parking spaces
  • Max Limited Height: 2 m / 6.55 ft
  • Parking for a month
  • Parking for a week

Breakfast

Photo out of - Breakfast

Start your day at The Clubhouse with a wholesome daily buffet breakfast overlooking the pool. Enjoy a versatile spread of hot Asian classics, international staples, fresh pastries, fruits, and healthy options with fresh coffee and tea.

Buffet

Served in the poolside Clubhouse, our daily buffet breakfast offers a hot and cold spread. Enjoy Western favourites, hot Asian dishes, baked pastries, fresh fruits, and cereal, alongside inclusive halal, healthy, and vegetarian options.

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Services

  • Continental
  • Hot Breakfast
  • Cold breakfast

Restaurant

  • Clubhouse

Start your day at The Clubhouse with a wholesome daily buffet breakfast overlooking the pool. Enjoy a versatile spread of hot Asian classics, international staples, fresh pastries, fruits, and healthy options with fresh coffee and tea.

Enjoy a refreshing dip in our full-sized pool or kick back and relax by our poolside cabanas.

With In Balance by Novotel, maintain your equilibrium and stay in shape. Revitalise your body with our training equipment: cardio, weight training, stretching and more. The Fitness Gym is fitted with Technogym equipment and is available daily.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  316 reviews

Customer review rating 5.0/5

Joanne A. Families - Confirmed reviews ALL

Dear Joanne, Thank you for choosing to stay with us at Novotel Living Singapore Orchard. It warms our hearts to read your review, especially so when all our facilities and benefits provided well suited your needs and are amplified through your review. We are delighted to hear that you had an enjoyable stay and experienced our unique Novotel Living hospitality. The team and I look forward to welcoming you back for another wonderful stay and do contact us directly, should we be of assistance in making your return reservations. Regards, Tonny Lee Front Office Manager Novotel Living Singapore Orchard

Customer review rating 4.5/5

Teresia L. Families - Confirmed reviews ALL

Dear Teresia, Thank you for choosing to stay with us at Novotel Living Singapore Orchard. It warms our hearts to read your review, especially so when all our facilities and benefits provided well suited your needs and are amplified through your review. We are delighted to hear that you had an enjoyable stay and experienced our unique Novotel Living hospitality. The team and I look forward to welcoming you back for another wonderful stay and do contact us directly, should we be of assistance in making your return reservations. Regards, Tonny Lee Front Office Manager Novotel Living Singapore Orchard

Customer review rating 4.5/5

Alastair M. Families - Confirmed reviews ALL

Dear Alastair, Thank you for choosing to stay with us at Novotel Living Singapore Orchard. It warms our hearts to read your review, especially so when all our facilities and benefits provided well suited your needs and are amplified through your review. We are delighted to hear that you had an enjoyable stay and experienced our unique Novotel Living hospitality. The team and I look forward to welcoming you back for another wonderful stay and do contact us directly, should we be of assistance in making your return reservations. Regards, Tonny Lee Front Office Manager Novotel Living Singapore Orchard

Customer review rating 5.0/5

Rina M. Families - Confirmed reviews ALL

Dear Rina, Thank you for choosing to stay with us at Novotel Living Singapore Orchard. It warms our hearts to read your review, especially so when all our facilities and benefits provided well suited your needs and are amplified through your review. We are delighted to hear that you had an enjoyable stay and experienced our unique Novotel Living hospitality. The team and I look forward to welcoming you back for another wonderful stay and do contact us directly, should we be of assistance in making your return reservations. Regards, Tonny Lee Front Office Manager Novotel Living Singapore Orchard

Customer review rating 5.0/5

Brad A. Families - Confirmed reviews ALL

Dear Brad, Thank you for choosing to stay with us at Novotel Living Singapore Orchard. It warms our hearts to read your review, especially so when all our facilities and benefits provided well suited your needs and are amplified through your review. We are delighted to hear that you had an enjoyable stay and experienced our unique Novotel Living hospitality. The team and I look forward to welcoming you back for another wonderful stay and do contact us directly, should we be of assistance in making your return reservations. Regards, Tonny Lee Front Office Manager Novotel Living Singapore Orchard

Dear Joanne, Thank you for choosing to stay with us at Novotel Living Singapore Orchard. It warms our hearts to read your review, especially so when all our facilities and benefits provided well suited your needs and are amplified through your review. We are delighted to hear that you had an enjoyable stay and experienced our unique Novotel Living hospitality. The team and I look forward to welcoming you back for another wonderful stay and do contact us directly, should we be of assistance in making your return reservations. Regards, Tonny Lee Front Office Manager Novotel Living Singapore Orchard

Customer review rating 4.5/5

Teresia L. Families - Confirmed reviews ALL

Easy to go anywhere, very friendly staff, rooms are spacious and more comfortable than staying in two separate hotel rooms. Will definitely stay again for family holidays

Dear Teresia, Thank you for choosing to stay with us at Novotel Living Singapore Orchard. It warms our hearts to read your review, especially so when all our facilities and benefits provided well suited your needs and are amplified through your review. We are delighted to hear that you had an enjoyable stay and experienced our unique Novotel Living hospitality. The team and I look forward to welcoming you back for another wonderful stay and do contact us directly, should we be of assistance in making your return reservations. Regards, Tonny Lee Front Office Manager Novotel Living Singapore Orchard

Customer review rating 4.5/5

Alastair M. Families - Confirmed reviews ALL

The apartment enabled us to stay together in one space as a family while providing some of the practical benefits of home. We hadn’t expected to use the washing machine but the high humidity of Singapore ensured we did. The location could not have been better. 5mins walk to the shopping of Orchard Road. 5mins to Orchard MRT or the bus stop outside the Royal Thai Embassy with direct routes to Sentosa and Marina Bay Sands. It was also a short 15 mins walk to Newton Hawker Centre and some great local street food. The staff at Novotel were polite and very helpful. The place was very clean and comfortable. It did not have the luxury of some of the nearby hotels but it was everything we needed for our stay.

Dear Alastair, Thank you for choosing to stay with us at Novotel Living Singapore Orchard. It warms our hearts to read your review, especially so when all our facilities and benefits provided well suited your needs and are amplified through your review. We are delighted to hear that you had an enjoyable stay and experienced our unique Novotel Living hospitality. The team and I look forward to welcoming you back for another wonderful stay and do contact us directly, should we be of assistance in making your return reservations. Regards, Tonny Lee Front Office Manager Novotel Living Singapore Orchard

Customer review rating 5.0/5

Rina M. Families - Confirmed reviews ALL

We enjoyed stayed in premises... the caffee latte

Dear Rina, Thank you for choosing to stay with us at Novotel Living Singapore Orchard. It warms our hearts to read your review, especially so when all our facilities and benefits provided well suited your needs and are amplified through your review. We are delighted to hear that you had an enjoyable stay and experienced our unique Novotel Living hospitality. The team and I look forward to welcoming you back for another wonderful stay and do contact us directly, should we be of assistance in making your return reservations. Regards, Tonny Lee Front Office Manager Novotel Living Singapore Orchard

Customer review rating 5.0/5

Brad A. Families - Confirmed reviews ALL

We had a great stay at Novotel Living Singapore Orchard. The staff were really friendly and helpful. The rooms were a really good size for our family of 4. Great location central to MRT, buses and the shopping precinct. Lovely refreshing pool to cool off in. Delicious breakfast every morning. Nothing bad to say about the hotel.

Dear Brad, Thank you for choosing to stay with us at Novotel Living Singapore Orchard. It warms our hearts to read your review, especially so when all our facilities and benefits provided well suited your needs and are amplified through your review. We are delighted to hear that you had an enjoyable stay and experienced our unique Novotel Living hospitality. The team and I look forward to welcoming you back for another wonderful stay and do contact us directly, should we be of assistance in making your return reservations. Regards, Tonny Lee Front Office Manager Novotel Living Singapore Orchard

Customer review rating 5.0/5

Kristen S. D. Families - Confirmed reviews ALL

I wish to offer great thanks to all the staff to making are stay so enjoyable but special praise has to be given to Yoges & Jac who gave fantastic & friendly service. They both deserve to be recognised for their outstanding work. I have an injury and found the format of the room so suitable with open showers and high toilets, comfortable beds. I highly recommend this hotel and would love to come back and stay again. We have travelled a bit and stayed and alot of hotels so to say this shoes what a stand out hotel it is.

Dear Kristen, Thank you so much for this wonderful review, and we treasure you for taking the time to share your detailed experience here at Novotel Living Singapore Orchard. We are delighted to know you have enjoyed our hotel’s service. We truly appreciate the honourable mention of our team member especially Yoges & Jac. They take great pride in making our guests' stays memorable, and we appreciate you recognizing them for that! We look forward to welcoming you again. Regards, Tonny Lee Front Office Manager Novotel Living Singapore Orchard

Customer review rating 2.5/5

Leonardo M. Business - Confirmed reviews ALL

Hotel was ok but elevator issues and disruptions destroyed all positives. Wasted a lot of time. This should be done quicker or timed in anotber season, time to minimise disruption to guests

Dear Leonardo, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience and disruption caused by the ongoing elevator modernization works during your stay. We fully understand how the reduced elevator availability resulted in longer waiting times and affected your overall experience with us. The modernization works are necessary to improve the reliability and quality of our facilities in the long term. However, we acknowledge that the disruption has had a significant impact on our guests, and we are sorry that this affected the positive aspects of your stay. We appreciate your feedback regarding the timing and duration of the works. Your comments have been shared with our management team for consideration as we continue to manage the project and minimize inconvenience to our guests. Thank you again for your understanding and for bringing this to our attention. We hope to have the opportunity to provide you with a much-improved experience on your next visit. Regards, Tonny Lee Front Office Manager Novotel Living Singapore Orchard

Customer review rating 4.5/5

Youngmi Y. Families - Confirmed reviews ALL

Overall, I was satisfied with my stay. The location was convenient, the room was well maintained and cleaned, and everything I needed was provided. However, only one elevator was in operation, so the waiting time was quite long. I also found the breakfast selection somewhat limited.

Dear Youngmi, Thank you for taking time to share your experience with us. We are delighted that you enjoyed the location and the room cleanliness met your requirements, despite falling short of expectations in certain areas. Your feedback will certainly be taken into consideration to ensure we improve in the areas highlighted. We thank you for your feedback, and we hope to have the opportunity to host you again in the future. Regards, Tonny Lee Front Office Manager Novotel Living Singapore Orchard

Customer review rating 4.5/5

Javad E. Business - Confirmed reviews ALL

Comfortable and nice staff, only issue was only one lift and waiting time for it

Dear Javad, Thank you for choosing to stay with us at Novotel Living Singapore Orchard. It warms our hearts to read your review, especially so when all our facilities and benefits provided well suited your needs and are amplified through your review. We are delighted to hear that you had an enjoyable stay and experienced our unique Novotel Living hospitality. The team and I look forward to welcoming you back for another wonderful stay and do contact us directly, should we be of assistance in making your return reservations. Regards, Tonny Lee Front Office Manager Novotel Living Singapore Orchard

Customer review rating 4.5/5

Maureen W. Friends - Confirmed reviews ALL

The room was clean, comfortable and quiet

Dear Maureen, Thank you for choosing to stay with us at Novotel Living Singapore Orchard. It warms our hearts to read your review, especially so when all our facilities and benefits provided well suited your needs and are amplified through your review. We are delighted to hear that you had an enjoyable stay and experienced our unique Novotel Living hospitality. The team and I look forward to welcoming you back for another wonderful stay and do contact us directly, should we be of assistance in making your return reservations. Regards, Tonny Lee Front Office Manager Novotel Living Singapore Orchard

Customer review rating 3.5/5

Janice C. Couples - Confirmed reviews ALL

Delightful comfortable stay at Novotel Living. Close to all amenities and helpful staff.

Dear Janice, Thank you for choosing to stay with us at Novotel Living Singapore Orchard. It warms our hearts to read your review, especially so when all our facilities and benefits provided well suited your needs and are amplified through your review. We are delighted to hear that you had an enjoyable stay and experienced our unique Novotel Living hospitality. The team and I look forward to welcoming you back for another wonderful stay and do contact us directly, should we be of assistance in making your return reservations. Regards, Tonny Lee Front Office Manager Novotel Living Singapore Orchard

Customer review rating 4.5/5

Ton N. V. T. H. Families - Confirmed reviews ALL

The staff were very friendly and attentive, the hotel was very comfortable and well-equipped, and the location was excellent. A special mention to Mr. JAG, who was absolutely wonderful. He was extremely helpful and went above and beyond to assist our family. We truly appreciated his kindness and excellent service. Thank you for making our stay so enjoyable!

Dear Ton, Thank you so much for this wonderful review, and we treasure you for taking the time to share your detailed experience here at Novotel Living Singapore Orchard. We are delighted to know you have enjoyed our hotel’s service. We truly appreciate the honourable mention of our team member especially Jag. He takes great pride in making our guests' stays memorable, and we appreciate you recognizing him for that! We look forward to welcoming you again. Regards, Tonny Lee Front Office Manager Novotel Living Singapore Orchard

Customer review rating 4.0/5

Lisa T. Couples - Confirmed reviews ALL

The room was spacious and well serviced. Great location, close to public transport, shopping and eating places. The only downside was the hotel only had 1 operational lift, which was very busy during peak times. I will definitely return

Dear Lisa, Thank you for choosing to stay with us at Novotel Living Singapore Orchard. It warms our hearts to read your review, especially so when all our facilities and benefits provided well suited your needs and are amplified through your review. We are delighted to hear that you had an enjoyable stay and experienced our unique Novotel Living hospitality. The team and I look forward to welcoming you back for another wonderful stay and do contact us directly, should we be of assistance in making your return reservations. Regards, Tonny Lee Front Office Manager Novotel Living Singapore Orchard

Customer review rating 5.0/5

Paola A. Friends - Confirmed reviews ALL

everything was great

Dear Paola, Thank you for choosing to stay with us at Novotel Living Singapore Orchard. It warms our hearts to read your review, especially so when all our facilities and benefits provided well suited your needs and are amplified through your review. We are delighted to hear that you had an enjoyable stay and experienced our unique Novotel Living hospitality. The team and I look forward to welcoming you back for another wonderful stay and do contact us directly, should we be of assistance in making your return reservations. Regards, Tonny Lee Front Office Manager Novotel Living Singapore Orchard

Customer review rating 4.0/5

Yi Z. E. S. Couples - Confirmed reviews ALL

Grateful to the staff for letting me and my partner to get the room early, as she came on a long flight. Room was okay, except for the broken ceiling light (which was still being fixed when we first got the room) and the broken towel holder at the bathroom sink. This is my second stay in this Novotel living, I remembered the first time, someone gave me a brief about housekeeping only available on weekdays. This time I forgot all about it, will be useful if there is a note somewhere in the room to let the guests know what time housekeeping will be in and where to put your trash during weekends. Overall my partner and I are still happy with our stay, and appreciative of the friendly staff there . Thank you , will stay there again

Dear E., Thank you for choosing to stay with us at Novotel Living Singapore Orchard. It warms our hearts to read your review, especially so when all our facilities and benefits provided well suited your needs and are amplified through your review. We are delighted to hear that you had an enjoyable stay and experienced our unique Novotel Living hospitality. The team and I look forward to welcoming you back for another wonderful stay and do contact us directly, should we be of assistance in making your return reservations. Regards, Tonny Lee Front Office Manager Novotel Living Singapore Orchard

Customer review rating 5.0/5

Wei T. Families - Confirmed reviews ALL

Professional, friendly staff, a clean room, and a great location!

Dear Wei T., Thank you for choosing to stay with us at Novotel Living Singapore Orchard. It warms our hearts to read your review, especially so when all our facilities and benefits provided well suited your needs and are amplified through your review. We are delighted to hear that you had an enjoyable stay and experienced our unique Novotel Living hospitality. The team and I look forward to welcoming you back for another wonderful stay and do contact us directly, should we be of assistance in making your return reservations. Regards, Tonny Lee Front Office Manager Novotel Living Singapore Orchard

Customer review rating 4.5/5

Marianne Y. Y. L. Business - Confirmed reviews ALL

centrally located clean apartment, very friendly lobby and reception staff. one mark taken off due to slow and only one elevator.

Dear Marianne, Thank you for choosing to stay with us at Novotel Living Singapore Orchard. It warms our hearts to read your review, especially so when all our facilities and benefits provided well suited your needs and are amplified through your review. We are delighted to hear that you had an enjoyable stay and experienced our unique Novotel Living hospitality. The team and I look forward to welcoming you back for another wonderful stay and do contact us directly, should we be of assistance in making your return reservations. Regards, Tonny L. Front Office Manager Novotel Living Singapore Orchard

Customer review rating 4.5/5

Jeremy S. Families - Confirmed reviews ALL

6 nights visit

Dear Jeremy, Thank you for choosing to stay with us at Novotel Living Singapore Orchard. It warms our hearts to read your review, especially so when all our facilities and benefits provided well suited your needs and are amplified through your review. We are delighted to hear that you had an enjoyable stay and experienced our unique Novotel Living hospitality. The team and I look forward to welcoming you back for another wonderful stay and do contact us directly, should we be of assistance in making your return reservations. Regards, Tonny Lee Front Office Manager Novotel Living Singapore Orchard

Customer review rating 4.5/5

Trevour K. Families - Confirmed reviews ALL

Friendly helpful staff. Rooms were touched up everyday which exceeded my expectations for an extended stay property. Cannot beat the location to easily get around Singapore.

Dear Trevour, Thank you for choosing to stay with us at Novotel Living Singapore Orchard. It warms our hearts to read your review, especially so when all our facilities and benefits provided well suited your needs and are amplified through your review. We are delighted to hear that you had an enjoyable stay and experienced our unique Novotel Living hospitality. The team and I look forward to welcoming you back for another wonderful stay and do contact us directly, should we be of assistance in making your return reservations. Regards, Tonny Lee Front Office Manager Novotel Living Singapore Orchard

Customer review rating 3.5/5

Erna E. Families - Confirmed reviews ALL

The apartment was lovely and well located. The aircons in our apartment were all a bit defunct. The main living area was way too cold and no matter what we or the engineer tried the temperature would not go up. One room was so warm and humid that the duvets were damp! Even though I turned the aircon down to 15C it was about 26 degrees in the room. There was no spatula or anything to actually use when cooking.

Dear Erna, Thank you for sharing your review with us on your recent stay at Novotel Living Singapore Orchard. Regrettably, your overall experience in our hotel fell short of your expectations. Please be assured that we seriously take account of these service lapses and corrective measures will be taken to ensure that there will be no repetition with regards to the overall experience. Please be assured that the experience is definitely not a true reflection of our service standards and we seek your indulgence on this occasion. Thank you again for your kind understanding and we sincerely wish to have the opportunity to regain your confidence in us, so we could provide you a truly unique stay experience here at Novotel Living Singapore Orchard and be of service to you in the future. Regards, Tonny Lee Front Office Manager Novotel Living Singapore Orchard

Other web-users rate our hotel

  • 147 reviews 9.8/10 Location
  • 204 reviews 8.4/10 Room
  • 247 reviews 8.6/10 Service
  • 97 reviews 5.1/10 Amenities
  • 87 reviews 7.3/10 Cleanliness
  • 51 reviews 8.9/10 Pool
  • 46 reviews 4.1/10 Breakfast
  • 13 reviews 7.9/10 Wellness Area

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