Mama Shelter Singapore 4 stars

Customer review rating (ALL Rating) 4.4/5 541 reviews

Mama Shelter Singapore - Image 1
Mama Shelter Singapore - Image 2
Mama Shelter Singapore - Image 3
Mama Shelter Singapore - Image 4
110 Killiney Road, 239549 SINGAPORE, Singapore

Description

Hotel extras

  • Our 115 rooms designed by Dion & Arles offer a cosy place to retreat to after a long day.

  • Mama restaurant is the place to meet up to discover Mama's generous menu.

  • Enjoy our signature cocktails at the Island Bar.

  • Share a meal with your friends after discovering Singapore.

  • Mama offers you relaxation and refreshment with her 5-star bedding.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Mama with Terrace

Photo out of - Mama with Terrace

Enjoy indoor-outdoor living in this 19 sqm room with a queen or twin beds and private terrace. Features premium bedding, Smart TV, Chromecast and AirPlay, ultra-fast Wi-Fi, bidet, Dyson hair dryer and powerful shower. No extra bed or baby cot available.

  • Views:

    City View

Max. number of persons
3
Area
From 19 m² / 204 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Chromecast
  • Free movies/video
  • Satellite/cable colour TV
  • 50'/127 cm screen

Service And Equipment

Accessibility And Security

  • Safe deposit box in room

Comfort Features

  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • 3 pers. max
  • 19 m² / 204 sq ft
  • Bedding 1 x Double bed(s)
  • Views: City View
See availabilities

A playful 17 sqm room with bunk beds, premium bedding, Smart TV with complimentary movies, Chromecast and AirPlay, ultra-fast Wi-Fi, bidet, Dyson hair dryer and powerful shower. Sleeps up to 2 guests. No extra bed or baby cot available.

Max. number of persons
2
Area
From 17 m² / 182 sq ft

Bedding

Bunk bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Mini-refrigerator
  • Instant hot water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Chromecast
  • Free movies/video
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms

Comfort Features

  • Bedding and towel
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
See availabilities

A flexible connecting room configuration pairing with two Mama Rooms. Perfect for families with children, offering playful comfort and privacy.

  • Views:

    City View

Max. number of persons
3
Area
From 38 m² / 409 sq ft

Bedding

Double bed(s) x1

Twin bed(s) x1

See availabilities

Hotel location

Mama Shelter Singapore

110 Killiney Road
239549 SINGAPORE
Singapore

GPS:1.29858, 103.83882

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • 115 rooms
  • 2 rooms for people with reduced mobility
  • 10 connecting rooms
  • 115 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • Brazilian
  • English
  • French
  • Indonesian
  • Portuguese
  • Thai
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Umbrellas Additional charge

Iron

  • Iron at reception Additional charge

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Late Checkout

Luggage storage

  • Luggage storage

Catering

2 Restaurants

One Bar

Breakfast

  • Breakfast à la carte

Snack and beverage machine

  • Snack and beverage machine Additional charge

Well-being

Mama Sky Pool

  • Outside

MAMA'S KISS

Mama Kiss brings Parisian charm to Orchard, wrapping every stay in colour and comfort. You’ll find a wide variety of coffee choices, pastries and cookies, along with Mama’s warm, playful welcome.

Island Bar is the social heart of Mama Restaurant where guests linger, socialise, and connect from day to night. Here, professional bartenders serve up a curated menu of contemporary, elevated cocktails alongside a playful selection of tapas-style bites.

Our breakfast serves in ala carte. Breakfast included in the room package will be a choice from the a'la carte menu provided

Dive into Mama Shelter Singapore's rooftop: pool, creative cocktails, and generous dishes to share... or not. Chill in the sun, soak up the city views, and enjoy Mama's signature fun, relaxed vibe.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  541 reviews

Customer review rating 4.5/5

Joseph S. K. Families - Confirmed reviews ALL

Bonjour Joseph, Thank you for the lovely shout-out! We’re happy to hear you had a comfortable stay, enjoyed dinner, and found our team up to the task. As for breakfast, we hear you, one menu item can definitely leave you wishing for a little more variety! We’ll take this back to the team so your next morning at Mama comes with a few more delicious reasons to come back for seconds. Hope to see you again soon for another good stay, great food, and a little more breakfast mischief! Big hugs, With love, 💋 Mama

Customer review rating 2.0/5

Avery S. H. T. Families - Confirmed reviews ALL

Customer review rating 4.0/5

Tabitha L. A. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Anastacia S. A. Friends - Confirmed reviews ALL

Bonjour Anastacia, Thank you for the love! We may be compact, but we’re big on comfort, good vibes, and making every stay count. Glad to hear you found us worth every penny, short visit, full Mama experience! Big hugs, With love, 💋 Mama

Customer review rating 2.5/5

Farah G. Business - Confirmed reviews ALL

Bonjour Farah, Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed our property and that the rest of our team made you feel welcomed and well looked after. We’re genuinely sorry that one of your interactions with our team left you feeling otherwise. Warmth, courtesy and making our guests feel acknowledged are at the heart of hospitality, and we take your comments seriously. We may be a little quirky by nature, but making our guests feel like an inconvenience is definitely not part of the Mama spirit! Thank you again for recognising the efforts of our wider team, and we hope to welcome you back for a more positive experience. Big hugs, With love, 💋 Mama

Bonjour Joseph, Thank you for the lovely shout-out! We’re happy to hear you had a comfortable stay, enjoyed dinner, and found our team up to the task. As for breakfast, we hear you, one menu item can definitely leave you wishing for a little more variety! We’ll take this back to the team so your next morning at Mama comes with a few more delicious reasons to come back for seconds. Hope to see you again soon for another good stay, great food, and a little more breakfast mischief! Big hugs, With love, 💋 Mama

Customer review rating 2.0/5

Avery S. H. T. Families - Confirmed reviews ALL

no peace of mind, need to look for staff for help, welcome drink took ages and being charged during check-out, SOPs non-existence. Maybe this hotel is new hence like this, hope in the future it'll greatly improve

Customer review rating 4.0/5

Tabitha L. A. Couples - Confirmed reviews ALL

Nice rooms, small but well designed. Friendly staff, except on pool deck, we were forgotten about 3 times when we tried to order a drink…other guests were more important obviously. The noise from the bar is a bit much very late into the night, you can hear it reverberate through the rooms. Otherwise, a nice hotel.

Customer review rating 4.5/5

Anastacia S. A. Friends - Confirmed reviews ALL

For the price paid, it’s worth it!

Bonjour Anastacia, Thank you for the love! We may be compact, but we’re big on comfort, good vibes, and making every stay count. Glad to hear you found us worth every penny, short visit, full Mama experience! Big hugs, With love, 💋 Mama

Customer review rating 2.5/5

Farah G. Business - Confirmed reviews ALL

An adorable property, unfortunately overshadowed by the unbearable and deeply unpleasant attitude of the Front Office Manager. The rest of the staffs were friendly, helpful and professional. That’s what Asian hospitality is all about!

Bonjour Farah, Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed our property and that the rest of our team made you feel welcomed and well looked after. We’re genuinely sorry that one of your interactions with our team left you feeling otherwise. Warmth, courtesy and making our guests feel acknowledged are at the heart of hospitality, and we take your comments seriously. We may be a little quirky by nature, but making our guests feel like an inconvenience is definitely not part of the Mama spirit! Thank you again for recognising the efforts of our wider team, and we hope to welcome you back for a more positive experience. Big hugs, With love, 💋 Mama

Customer review rating 3.5/5

Judith M. Couples - Confirmed reviews ALL

Paid a lot of money for early check in because of overnight flight couldn’t sleep because of noise form outside works.

Customer review rating 3.5/5

Alexandria D. Couples - Confirmed reviews ALL

Pleasant stay with hip fixtures. Bedding was great and comfortable. Just that the air con didn’t work despite lowering the temperature the air felt warm.

Customer review rating 2.0/5

Diana M. L. C. Business - Confirmed reviews ALL

1) The Ladies’ Night music was a significant disruption for guests who wanted to wind down and relax. I strongly recommend ending the music earlier than 11:45 pm. Lucky I did not stay on Friday night. 2) The amenities felt very basic and were not of the quality I would expect. The tissue box was also poorly designed, as it was difficult to pull out a single tissue without it tearing. 3) The table next to the sink was very dirty when I arrived. I had to clean it myself before I place my belongings on the table.

Customer review rating 4.5/5

Wayne H. Solo - Confirmed reviews ALL

Comfortable stay, and it was a great deal! (using stay plus), nice ambience at Mama restaurant (always packed during dinner time). Lots of good food nearby and it is within walking distance to Somerset and Orchard Road.

Bonjour Wayne, Thank you for the love! Sounds like you found the Mama sweet spot, a comfy stay, a good deal, a restaurant that’s always buzzing, and plenty of good food just outside our door. And with Somerset and Orchard Road within walking distance, who needs a taxi? Come back soon for more Mama vibes! Big hugs, With love, 💋 Mama

Customer review rating 3.5/5

Chang S. P. Families - Confirmed reviews ALL

My stay had a rocky start. The first room I was given had a leaking ceiling aircon, and I had to go back down to the main lobby to request a room change — no apology was offered for the inconvenience. I had booked a bunk bed room, but the staff initially tried to give me a twin bed room instead. I had to insist before they corrected it to the bunk bed I'd originally booked. When I tried calling the front desk to request next-day breakfast, no one answered despite multiple attempts. I eventually had to call the restaurant directly to arrange it, and signed for it that night. However, when I arrived for breakfast the next day, staff said there was no record of my request. These issues affected what could have been a smoother stay, though I'm noting them here in case they're helpful for improving service consistency.

Customer review rating 4.5/5

Kim L. M. T. Friends - Confirmed reviews ALL

Very good stay, good location to explore around orchard road.

Bonjour M., Thank you for the lovely shoutout! We’re so happy to hear you enjoyed our prime spot for exploring Orchard Road and had a very good stay with us. A special Mama high-five to Grace & Chris for making your experience even more satisfying! We’ll keep the good vibes going, and while our rooms keep things cosy, we hope the location, comfort and Mama vibes made up for it. Hope to welcome you back for another stay soon! Big hugs, With love, 💋 Mama

Customer review rating 5.0/5

Rene R. E. Business - Confirmed reviews ALL

Rooms clean, staff friendly. Good location.

Bonjour Rene, Thanks for the love! Clean rooms, friendly faces and a spot right in the heart of the action, sounds like Mama delivered exactly what she promised. We're thrilled you enjoyed your stay and hope you'll swing by again soon for more good vibes, comfy nights and a little bit of Mama magic. Big hugs, With love, 💋 Mama

Customer review rating 4.5/5

Au M. Z. B. M. Couples - Confirmed reviews ALL

Stayed here at Mama Shelter and i was stunned by their deco and details! Love the vibe and might plan to come back again!

Bonjour Z., Thank you for spending a night with us at Mama Shelter! We’re so happy to hear you loved our deco, details and the whole Mama vibe, we’ll happily take that as an invitation to see you again. We’re sorry to hear the room felt a little dusty during your stay. We’ll share this with our Housekeeping team so we can keep an even closer eye on those little details. And we’ll be sure to pass your kind words on to Dalila, she’ll be delighted to know she helped make your check-in a warm one. See you next time for more Mama vibes! Big hugs, With love, 💋 Mama

Customer review rating 4.5/5

M. K. M. Y. Couples - Confirmed reviews ALL

Booked a stay for my wife’s birthday. I requested for the staff to have some decorations prepared and was not disappointed. They even gifted macarons as well.

Bonjour M. K., Thank you for celebrating your wife’s birthday with us! We're thrilled to hear our team helped make the occasion a little more special with the decorations and sweet treats from Mama. We’re also glad you enjoyed our location and our efforts to reduce single-use plastics. As for the filtered water, no worries, it’s regularly maintained and tested to ensure it’s safe and fresh for our guests. That said, we appreciate the feedback and will keep a close eye on it. Sorry to hear we missed a spot with the dust. We’ve shared this with our Housekeeping team so they can give those sneaky dust bunnies fewer places to hide. Hope to welcome you both back soon for another celebration (or just because cake doesn't need an occasion). Big hugs, With love, 💋 Mama

Customer review rating 5.0/5

Ana W. Couples - Confirmed reviews ALL

An experience like none other,great time

Bonjour Ana, Thank you for the love! Great food, great vibes and a great time, sounds like you got the full Mama experience! We’re already looking forward to having you back for round two! Big hugs, With love, 💋 Mama

Customer review rating 4.5/5

Till M. Business - Confirmed reviews ALL

Yes the rooms are not big - but they have a japanese toilet! And carpet floor. And the whole interior is all about fun. We really enjoyed mama shelter.

Bonjour Till, Thank you for the love! Small rooms, big personality, that’s very Mama. We’re thrilled you enjoyed the Japanese toilet, cosy carpeted floors, playful interiors, and our spot in the heart of the city. Come back soon for more fun, more Mama vibes, and another stay right in the middle of the action! Big hugs, With love, 💋 Mama

Customer review rating 4.0/5

Ann M. G. Friends - Confirmed reviews ALL

Lovely hotel BUT absolutely horrified by the price of two coronas in the rooftop bar. Aware of the music thumping in the downstairs bar

Customer review rating 4.0/5

Maritess L. Friends - Confirmed reviews ALL

Very nice room though a bit small, nice heated toilet i felt like we were in Japan; very nice people like Ms Alyssa; location is excellent.

Bonjour Maritess, Thank you for the lovely shout-out! We’re thrilled you enjoyed our superb location, Japanese-inspired heated bidet toilet (because sometimes the little luxuries make all the difference!) and, of course, Alyssa’s warm hospitality. We’re sorry the construction noise was an unwelcome plus-one during your stay. We’re doing our best to minimise the noise and keep the disruption to a minimum while our neighbours get busy next door. Small room, big personality, that’s the Mama way! We hope to welcome you back for another stay, hopefully with a little more peace and quiet next time. Big hugs, With love, 💋 Mama

Customer review rating 5.0/5

Mark C. Couples - Confirmed reviews ALL

Really enjoyed my stay at Mama Shelter Singapore. Accor Platinum status and the special occasion were both recognised, with treats in the room, towel swans, drawings and wishes on the mirror, and a card - which I found a really nice touch. Front desk staff were lovely and very helpful, especially the lady with the red hair. The campy decor is really well done throughout the hotel and rooms, and the rooms themselves are well furnished with quality fittings, including a Dyson hairdryer. Breakfast was also excellent. Really liked the a la carte format, which beats a buffet any day of the week. Only minor issue was the aircon, which seemed to keep reverting to a preset temperature instead of staying at the temperature I selected. Would happily recommend!

Bonjour Mark, Thank you for such a wonderfully detailed review! We’re delighted to hear that you enjoyed your stay and that our little touches for your special occasion, from the towel swans and mirror messages to the treats and card, helped make your visit memorable. We’ll make sure Alyssa knows she was the star of the show! We’re also happy to hear that you enjoyed our playful decor, well-equipped rooms and, of course, our à la carte breakfast. We agree, sometimes à la carte beats buffet any day! We’re sorry to hear that the air-conditioning had a mind of its own and kept reverting to its preset temperature. That’s certainly not the kind of surprise we want our guests to experience! Thank you as well for your honest feedback about the rooftop team and the Prosecco flutes. We appreciate you taking the time to share your preference, we’ll keep your feedback in mind as we balance the guest experience with our approach to more sustainable operations. Thank you again for the kind recommendation and for recognising the team. We’d love to welcome you back to Mama Shelter Singapore for another stay, with the aircon hopefully taking your instructions this time! Big hugs, With love, 💋 Mama

Customer review rating 4.5/5

Lynne M. W. Families - Confirmed reviews ALL

Through out the hotel there is great design of colour and furnishings. Room are small but practical. Upstairs pool and bar is wonderful. Located around the corner from the Somerset MRT station.

Bonjour Lynne, What a lovely review to read, thank you for sharing the love! We're thrilled you enjoyed the colourful Mama vibes, from our playful design touches to the carefully chosen furnishings throughout the hotel. While our rooms may be cosy, we're glad you found them practical and comfortable for your stay. It sounds like you made the most of our rooftop too! There’s nothing quite like soaking up the atmosphere at Mama Sky Pool while enjoying a drink with a view. Being just steps away from Somerset MRT certainly makes exploring Singapore a little easier, and we're delighted we could surprise you with a room upgrade during your visit. Thanks again for staying with us. We can't wait to welcome you back for another dose of Mama fun, good vibes, and rooftop moments. Big hugs, With love, 💋 Mama

Other web-users rate our hotel

  • 325 reviews 9.3/10 Location
  • 453 reviews 7/10 Room
  • 590 reviews 8.4/10 Service
  • 429 reviews 9.5/10 Vibe
  • 319 reviews 8.3/10 Food
  • 284 reviews 4/10 Comfort
  • 279 reviews 7.1/10 Amenities
  • 127 reviews 7.3/10 Breakfast

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Singapore Hotels