Mama Shelter Singapore 4 stars

Customer review rating (ALL Rating) 4.4/5 96 reviews

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110 Killiney Road, 239549 SINGAPORE, Singapore

Description

Hotel extras

  • Our 115 rooms designed by Dion & Arles offer a cosy place to retreat to after a long day.

  • Mama restaurant is the place to meet up to discover Mama's generous menu.

  • Enjoy our signature cocktails at the Island Bar.

  • Share a meal with your friends after discovering Singapore.

  • Mama offers you relaxation and refreshment with her 5-star bedding.

Our accommodation(s)

Hotel location

Mama Shelter Singapore

110 Killiney Road
239549 SINGAPORE
Singapore

GPS:1.29858, 103.83882

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  96 reviews

Customer review rating 4.5/5

Lee L. T. Solo - Confirmed reviews ALL

All staff i encountered are super friendly and helpful. They are there to serve and didn't ask too many questions. The restaurant is so beautiful. However, please fix the shower. It get super hot and next moment water turned cool. Is this design is such way? The rain shower pin is not properly secured too.

Bonjour Lee, Thank you so much for your lovely words! We’re thrilled to hear that our team made such a positive impression, being friendly, helpful, and ready to take care of our guests is exactly the Mama spirit we love to share. We’re also delighted that you enjoyed the restaurant and its beautiful atmosphere. ✨ That said, we’re truly sorry to hear about the issue you experienced with the shower. The water temperature should definitely remain consistent, and the rain shower head should be properly secured. This is certainly not the experience we want for our guests. Please rest assured that our maintenance team will look into this matter immediately to ensure everything is functioning as it should. Thank you for bringing this to our attention and for staying with us. We hope to welcome you back soon for an even smoother and more comfortable Mama experience! With love, 💋 Mama

Customer review rating 5.0/5

Nicole R. N. Solo - Confirmed reviews ALL

Super comfy and clean rooms, efficient use of space (feels spacious), great location, professional and excellent service from the staff, and quirky and fun decor. Overall a super stay and highly recommended!

Bonjour Nicole, Wow, what a joy to read your review! Thank you for sharing such wonderful feedback. We’re thrilled to hear that you loved our super comfy and clean rooms, the clever use of space, and of course our quirky Mama-style décor. Mama always believes that comfort, fun, and personality should go hand in hand! It’s also fantastic to know that our team took great care of you. Your kind words about their professionalism and service truly mean a lot to us, we’ll be sure to share this with the whole Mama family. We’re so happy you had a “super stay” with us, and we can’t wait to welcome you back for another fun and cozy visit soon. With love, 💋 Mama

Customer review rating 5.0/5

Claire H. S. Business - Confirmed reviews ALL

First time stayed here, room, restaurant etc really nice and staff very friendly

Bonjour Clarie, Thank you for choosing to stay with us for your first visit to Mama Shelter Singapore! We’re so happy to hear that you enjoyed the room, our restaurant, and the vibrant atmosphere around the hotel. Most importantly, it’s wonderful to know that our team made you feel welcome with their friendly service, that truly means a lot to us. We hope this will be the first of many stays, and we can’t wait to welcome you back for more good vibes, great food, and another fun stay at Mama! With love, 💋 Mama

Customer review rating 5.0/5

Mika T. Business - Confirmed reviews ALL

Thanks for all the welcome arrangements! I love the message card with sweets and also message on the mirror rocks! Thank you again for a wonderful stay!

Bonjour Mika, Thank you so much for your lovely message! We’re absolutely delighted to hear that you enjoyed the little welcome touches. At Mama, we love adding playful surprises, from sweet treats to cheeky messages on the mirror, so it makes us really happy to know they made your stay extra special. Your kind words mean a lot to our team, and we’ll be sure to share them with everyone who helped prepare your welcome. We can’t wait to have you back at Mama Shelter Singapore for another fun and fabulous stay. See you again soon! 💕 With love, 💋 Mama

Customer review rating 1.5/5

Sirithon T. Families - Confirmed reviews ALL

The location is good, but the hotel isn't ready for booking yet. The air conditioning was broken; I booked two nights but couldn't sleep. The hotel lacks quality.

Bonjour Sirithon, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. It is disappointing to hear that the air conditioning was not functioning and that your experience did not meet your expectations. Please rest assured that your comments have been shared with our team to ensure such issues are addressed immediately, as we are committed to providing a comfortable and enjoyable stay for all our guests. We truly value your feedback and hope to have the opportunity to welcome you back in the future under improved conditions. With love, 💋 Mama

Other web-users rate our hotel

  • 73 reviews 9.7/10 Location
  • 93 reviews 7/10 Room
  • 193 reviews 9.1/10 Service
  • 144 reviews 8.6/10 Food
  • 124 reviews 9.8/10 Vibe
  • 74 reviews 7.5/10 Amenities
  • 47 reviews 4.1/10 Comfort
  • 26 reviews 5.7/10 Breakfast

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