Novotel Singapore On Stevens Hotel 4 stars

Customer review rating 4.4/5 5,535 reviews
Novotel Singapore On Stevens
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+ 26 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Tropical Lush Urban Paradise.

  • Prime city centre location, near Orchard Road and UNESCO Site, Singapore Botanic Gardens.

  • Unlimited high-speed internet access on multiple devices.

  • 24-hour room service, gym and laundromat. Large infinity pool, lap pool, and 4 dining outlets.

  • Free parking during lunch and dinner. Overnight parking for hotel guests.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Singapore Changi AirportPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Late Check OutPaying
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Babysitting on request
  • Outdoor tennis court
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 14 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
Information message

Novotel Singapore on Stevens is an award-winning hotel, equipped with an infinity pool, lap pool, tennis court, 24-hour gym, 9 meeting spaces, ballrooms and 11 restaurants.

Hotel location

Novotel Singapore On Stevens

Orchard District
28 Stevens Road, #01-01
257878
257878
singapore
singapore

Tel: +6564916100

Fax: (+65)64916085

Contact email

Check-in from 14h00

Check out up to 12h00

  • 105, 132, 190, 972 :   CITY

  • MRT BLUE LINE :   DOWNTOWN LINE STEVENS

  • By plane

    Singapore Changi Airport At 2km / 12 miles - Shuttle paying

GPS :1.313439, 103.828417

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Superior Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 24
  • Views: Pool side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 24
  • Views: City side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Deluxe Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 24
  • Views: City side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Deluxe Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 24
  • Views: City side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Premier Floor Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 24
  • Views: City side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Premier Suite with 1 king bed

  • Max. number of persons: 4
  • Area: From 48
  • Views: City side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Our restaurants and bars

FOOD EXCHANGE

Type of cuisine: Regional

At Food Exchange, friends and family come together over delicious meals. In the stylish contemporary space with a lush leafy backdrop and al fresco dining by the infinity pool, Food Exchange is a cheerful spot for breakfast and lunch.

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

L'APÉRITIF TAPAS BAR

Photo non contractuelle / Strictly non binding

L'Apéritif Tapas Bar serves French-inspired cocktails and European and Asian tapas. The ideal place to unwind with friends, or enjoy the wide selection of wines, craft beers and signature cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 14

  • Maximum size: 450

  • Maximum capacity: 420 people

  • Maximum banquet capacity: 320 people

Find out more

Our guest reviews for
Novotel Singapore On Stevens

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

5,535 reviews

tripadvisor

TripAdvisor Rating 4.5/5

662 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Nice hotel and services. Well located too!

Customer review rating 4.4/5

Shiya Couples - 19/02/2020 Confirmed reviews ALL

Breakfast range was sufficient and had local food. Taste could be improved #localsingaporeanhere. Front desk was very helpful and offered a pool view room and extended stay for free. Really like the toiletries with social responsibility messages on it. Oh and availability of 2 pools!

Good location

Customer review rating 4.4/5

Theodorus V. D. R. Business - 18/02/2020 Confirmed reviews ALL

Complete what I like to expect from a business trip

Relaxing stay

Customer review rating 4.4/5

Anonymous Business - 18/02/2020 Confirmed reviews ALL

Not many guests, quiet, clean and new hotel

Good stay

Customer review rating 4.4/5

Amar M. Business - 17/02/2020 Confirmed reviews ALL

pleasant hotel, clean and well located.

Great

Customer review rating 4.4/5

Shei Couples - 17/02/2020 Confirmed reviews ALL

All are amazing. Maybe change some breakfast menu sometimes.

good stay & good environment

Customer review rating 4.4/5

T. A. Couples - 16/02/2020 Confirmed reviews ALL

good service

Good stay

Customer review rating 4.4/5

Mark Business - 16/02/2020 Confirmed reviews ALL

I've stayed in several Novotels around the region and overall, it was quite as I had expected

Great Stay with great hospitality

Customer review rating 4.4/5

Ushan U. S. Business - 16/02/2020 Confirmed reviews ALL

Nice location and very convenient with free shuttle service. Great variety at breakfast.

Customer review rating 4.4/5

T. Y. J. Couples - 16/02/2020 Confirmed reviews ALL

Awesome!

Excellent

Customer review rating 4.4/5

Ashley Solo - 16/02/2020 Confirmed reviews ALL

Clean, comfortable and big rooms. Relaxing pool to unwind. Lots of dining options and very accessible.

New building so very clean.

Customer review rating 4.4/5

Hm Couples - 15/02/2020 Confirmed reviews ALL

There is good location for easy to access CBD. Room is very clean and quite. Price is reasonable.

Warm hospitality

Customer review rating 4.4/5

Jen Friends - 15/02/2020 Confirmed reviews ALL

Friendly and attentive staff.

Excellent relaxing family holiday.

Customer review rating 4.4/5

Anonymous Families - 14/02/2020 Confirmed reviews ALL

Beautiful hotel with great facilities. Very family friendly. Staff were so accommodating and very friendly. We loved every minute of out trop and will sure be back soon. Thank you for a great holiday

Great staff and service

Customer review rating 4.4/5

Lars Couples - 14/02/2020 Confirmed reviews ALL

As a frequent guest at the hotel, i enjoy the recognition and "welcome back" service from all the staff I encounter, from the front desk and valets to the lounge team.

Good stay

Customer review rating 4.4/5

Am Friends - 12/02/2020 Confirmed reviews ALL

Location was good; town area was just around the corner. There were also some food choices and a convenience store right below the hotel. However, air conditioning was not chilly enough; in fact the whole hotel felt a little stuffy. There was also a baby cockroach on my night stand. Room was pretty dusty too. Other than those mentioned, it was a rather good stay. Hotel wasn't brimming with people (which is a good thing at this point of time), breakfast buffet was good (simple selection, but tastes nice) and the pool was nice too. Staff were friendly and helpful as well.

Customer review rating 4.4/5

Norlina A. Couples - 12/02/2020 Confirmed reviews ALL

Pleasant and swift checking in. Professionally handled.

Well located/quiet

Customer review rating 4.4/5

Anonymous Business - 12/02/2020 Confirmed reviews ALL

Was picked as "Guest of the Day" made me feel special

Loved it!

Customer review rating 4.4/5

Matt Families - 11/02/2020 Confirmed reviews ALL

We were treated so well. Thank you thank you thank you. We celebrated our 20th wedding anniversary and the whole team made sure we were looked after from a cake to toys for the kids. The best service ever.

Nice new hotel

Customer review rating 4.4/5

Emily Friends - 10/02/2020 Confirmed reviews ALL

Overall a great stay, good food, location ok, good facilities.

Lovely, friendly...but...could be so much more polished!

Customer review rating 4.4/5

Wee C. L. Couples - 10/02/2020 Confirmed reviews ALL

Been coming back for years, but the last stay was rather disappointing. The positives included comfy beds, Nespresso with the third party pods...pringles and toberone from the inclusive minibar fridge...the Bijou delightful lounge and happy hour evening H’or dourves ..., the gym and two pools (even with the screaming kids and their oblivious uncouth parents... only a matter of time some dead kid with smashed head from running and diving will appear on CNA news) ...back with the positives...super friendly team ever so eager to please...Catherine at Winestone was a joy welcoming us on the first evening ....exhausted from a long flight.. super hardworking Danny (Working through CNY!) and his team at breakfast..in the lounge many thanks to Anna/Heidi/Reuben/Ash/Joshua/Dahlia For their kind Hospitaility ...as a platinum member, we were kindly offered an upgrade to a suite...But that’s when the rough edges surfaced.. 1. I made a request for a room on the lounge level near to the elevators way before arrival. But because of the upgrade, a room on Level 9 was set aside. This however had a faulty bathroom door apparently and we had to stay one night in a premium room on L10 and changed the next day. To avoid further delay, a suite on Level 8 was offered. would have been perfect if a suite on Level10 was ready for Us on arrival. The poor execution of this good will gesture actually created negativity. btw the cracked side panels of the wash basins and mold were not befitting. 2. The main reason for choosing this hotel was the free parking for guests and their visitors with cars. i usually hire a car from the airport. But i found out only on arrival that NOVOTEL changed their policy... Limiting one coupon a day. I was then advised incorrectly that departing during the lunch and dinner hours will be free which resulted in a parking charge of $19. Which I was reimbursed when I complained. I was then offered a second coupon per day because I was a platinum member. So why did they not extend the second coupon at the beginning which would have been sufficient for my daily needs. The team in the lounge will know it is not a matter of money. 3. to top it off, I was charged twice on my credit card and now awaiting the refund. We are not sure ...Why we should return...

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