Novotel Singapore On Stevens 4 stars

Customer review rating (ALL Rating) 4.0/5 1,863 reviews

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Orchard District, 28 Stevens Road, #01-01, 257878, 257878 SINGAPORE, Singapore

Description

Hotel extras

  • Tropical lush urban paradise in central Singapore

  • Prime city centre location, near Orchard Road and UNESCO Site, Singapore Botanic Gardens

  • Unlimited high-speed internet access on multiple devices

  • 24-hour room service, gym and laundromat. Large infinity pool, lap pool, and 4 dining outlets

  • Free parking during lunch and dinner. Overnight parking for hotel guests

Our accommodation(s)

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Hotel location

Novotel Singapore On Stevens

Orchard District, 28 Stevens Road, #01-01, 257878
257878 SINGAPORE
Singapore

GPS:1.313439, 103.828417

Telephone
Fax +65 6491 6085

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  1,863 reviews

TripAdvisor Rating  4.5/5  1,278 reviews

Certificate of excellence 2023

Awesome service

TripAdvisor rating 5.0/5

Lynn C TripAdvisor review

Spent two nights at Novotel. The service was exceptional, especially Sean who helped us from the moment we checked in, offering information from breakfast to transport. Would definitely stay here again and recommend to anyone who visits Singapore

Dear D5835JMlynnc, Thank you so much for taking the time to write such a wonderful review. We are delighted to hear that you had an excellent stay with amazing service. It is also wonderful to know that Sean provided a top-notch service and it’s heartening to know that we have met your expectations. We are thrilled that you enjoyed your stay with us here at Novotel Singapore On Stevens and highly recommend it! We look forward to welcoming you again in the near future. Kind regards, Piotr Kupiec General Manager

Excellent lounge staff

TripAdvisor rating 5.0/5

Darren P Couples - TripAdvisor review

Good Location, clean rooms and excellent lounge staff. Check in was extremely busy and rushed. We went to the room and door wouldn’t open so returned to reception who said to go up and wait and the would send security to change the battery on door. We waited for 15 mins when finally a team member going to another room came by and he checked on us. Glenn invited us to go wait in the members lounge and offered us food and drink while we waited. I queried about lounge access as was told my breakfast wasn’t included at reception even after showing my platinum card. Glenn updated the booking and also changed our room. The best service and care came from the lounge team Glenn and Sofia. Every night they were friendly and professional in the lounge. Housekeeping was very high standard every day Breakfast was a large choice in the restaurant. Would return to this hotel thanks to the service provided by lounge team and housekeeping

Dear Darren P, Thank you so much for taking the time to write such a wonderful review. We are delighted to hear that you had an excellent stay with amazing service. It is also wonderful to know that Glenn and Sofia looked after you well. I am also pleased to know that you find our hotel clean and liked our location being near to city center-- Orchard Road. We are thrilled that you enjoyed your stay with us here at Novotel Singapore On Stevens and highly recommend it! We look forward to welcoming you again in the near future. Kind regards, Piotr Kupiec General Manager

Great service

Customer review rating 4.5/5

Reg Business - Confirmed reviews ALL

I was well looked after despite a very busy period! Got promptly upgraded to another room when my room door wasn’t working. Excellent service! Only reason why I’m not giving this a 10 out of 10 is that the location isn’t as central as some. But for a hotel in its price range, it’s excellent.

Good reception staff

TripAdvisor rating 5.0/5

146janithg TripAdvisor review

Very good staff, specially the reception. They have been very helpful in accommodating all the requests. Deepika was really helpful as well. I recommend this hotel to anyone who comes for a short stay. Rooms were good too and spacious. Bathrooms are clean too

Dear 146janithg, Thank you so much for taking the time to write such a wonderful review. We are delighted to hear that you had an excellent stay. It is also wonderful to know that Deepika looked after you well. I am also delighted to know that you find our room spacious and clean. At Novotel Singapore on Stevens, we strive to provide our guests with top-notch service and it’s heartening to know that we have met your expectation. We look forward to welcoming you again in the near future. Kind regards, Piotr Kupiec General Manager

Great experience

TripAdvisor rating 5.0/5

Sandun E Business - TripAdvisor review

Wonderful service at reception . Stayed from 15 th to 17th. The front desk was very attentive and supportive. Rooms were very good and food was nice. Room cleaning was very well Front office staff Deepika was continuously helping us. Recommended

Dear Sandun E, Thank you so much for taking the time to write such a wonderful review. We are delighted to hear that you had an excellent stay. It is also wonderful to know that Deepika looked after you well. I am also delighted to know that you find our room very clean and enjoyed the food we offer. At Novotel Singapore on Stevens, we strive to provide our guests with top-notch service and it’s heartening to know that we have met your expectation. We look forward to welcoming you again in the near future. Kind regards, Piotr Kupiec General Manager

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Other web-users rate our hotel

  • 677 reviews 8.3/10 Location
  • 1,114 reviews 7.1/10 Room
  • 1,331 reviews 6.7/10 Service
  • 22 reviews 7.2/10 WiFi
  • 530 reviews 6.2/10 Cleanliness
  • 361 reviews 6.6/10 Breakfast
  • 318 reviews 5.6/10 Food
  • 176 reviews 9/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.