Novotel Singapore On Stevens Hotel 4 stars

Customer review rating 4.4/5 5,553 reviews
Novotel Singapore On Stevens
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+ 26 Services
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Hotel extras

  • Tropical Lush Urban Paradise.

  • Prime city centre location, near Orchard Road and UNESCO Site, Singapore Botanic Gardens.

  • Unlimited high-speed internet access on multiple devices.

  • 24-hour room service, gym and laundromat. Large infinity pool, lap pool, and 4 dining outlets.

  • Free parking during lunch and dinner. Overnight parking for hotel guests.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Singapore Changi AirportPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Late Check OutPaying
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Babysitting on request
  • Outdoor tennis court
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 14 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
Information message

Novotel Singapore on Stevens is an award-winning hotel, equipped with an infinity pool, lap pool, tennis court, 24-hour gym, 9 meeting spaces, ballrooms and 11 restaurants.

Hotel location

Novotel Singapore On Stevens

Orchard District
28 Stevens Road, #01-01
257878
257878
singapore
singapore

Tel: +6564916100

Fax: (+65)64916085

Contact email

Check-in from 14h00

Check out up to 12h00

  • 105, 132, 190, 972 :   CITY

  • MRT BLUE LINE :   DOWNTOWN LINE STEVENS

  • By plane

    Singapore Changi Airport At 2km / 12 miles - Shuttle paying

GPS :1.313439, 103.828417

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Superior Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 24
  • Views: Pool side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 24
  • Views: City side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Deluxe Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 24
  • Views: City side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Deluxe Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 24
  • Views: City side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Premier Floor Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 24
  • Views: City side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Premier Suite with 1 king bed

  • Max. number of persons: 4
  • Area: From 48
  • Views: City side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Our restaurants and bars

FOOD EXCHANGE

Type of cuisine: Regional

At Food Exchange, friends and family come together over delicious meals. In the stylish contemporary space with a lush leafy backdrop and al fresco dining by the infinity pool, Food Exchange is a cheerful spot for breakfast, lunch and dinner.

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

L'APÉRITIF TAPAS BAR

Photo non contractuelle / Strictly non binding

L'Apéritif Tapas Bar serves French-inspired cocktails and European and Asian tapas. The ideal place to unwind with friends, or enjoy the wide selection of wines, craft beers and signature cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 14

  • Maximum size: 450

  • Maximum capacity: 420 people

  • Maximum banquet capacity: 320 people

Find out more

Our guest reviews for
Novotel Singapore On Stevens

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

5,553 reviews

tripadvisor

TripAdvisor Rating 4.5/5

666 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great people!

Customer review rating 4.4/5

Jeff Business - 23/02/2020 Confirmed reviews ALL

All the staff were friendly and accommodating. Property was well kept.

Dear Jeffrey, Thank you for your wonderful review of Novotel Singapore on Stevens! It is my pleasure to learn that you had an overall positive experience with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Novotel Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again! Sincerely, Kevin Bossino General Manager

Nice and comfortable

Customer review rating 4.4/5

John B. Business - 23/02/2020 Confirmed reviews ALL

Everything was good as usual just couldn't turn the tv on for some reason maybe batteries in the remote other than that all good.

Dear J.S.B, Thank you for your wonderful review of Novotel Singapore on Stevens! It is my pleasure to learn that you had an overall positive experience with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. Your comments about the battery remote have been shared with our Executive Housekeeper for further review and constructive action. On behalf of all of us here at Novotel Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again! Sincerely, Kevin Bossino General Manager

disappointed

Customer review rating 4.4/5

Y. Friends - 22/02/2020 Confirmed reviews ALL

First, thank you for arranged the early check-in and quiet room, appreciated. We stayed for 3 nights. Room - do not change the bed sheets, do not clean the floor, no soap supplement. For the 2nd day, even though I turn on the clean room button, no one to clean the room when we back after 4pm. Breakfast - in the place for buffet breakfast, table is dirty, also found a small insect, always no hot water supplement, no one help to took the used plates unless you left the restaurant, food is not attractive, taste below my expected.

Dear Y.L.N.W, Thank you for taking the time to tell us about your experience at the Novotel Singapore On Stevens. I truly regret to learn that your experience did not meet your expectations. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that your comments about the housekeeping and your dining experience have been shared with both our Executive Chef and our Executive Housekeeper for further review and constructive action. Thank you once again for highlighting your experience to us and therefore giving us an opportunity to improve. I am truly disappointed to learn that we have not left you with a positive final impression of the hotel. I sincerely hope that this experience does not keep you from staying with us again as we hope to welcome you back to Mercure Singapore on Stevens. Sincerely, Kevin Bossino General Manager

Great service, well appointed and central location

Customer review rating 4.4/5

Kevin Business - 22/02/2020 Confirmed reviews ALL

Convenient, well appointed, new and a great service team.

Dear K.L.J.L, Thank you for your wonderful review of Novotel Singapore on Stevens! It is my pleasure to learn that you had an overall positive experience with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Novotel Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again! Sincerely, Kevin Bossino General Manager

Good vicinity, having a 7-11 helps. Great staff and fabulous Pool!

Customer review rating 4.4/5

Dave Couples - 22/02/2020 Confirmed reviews ALL

Requested 2 wine glass and a a pair of scissors and it got delivered. Great complimentary cake, my friend loves it! Great pool and gym. Will definitely stay at another novotel in Singapore

Dear D.S, Thank you for your wonderful review of Novotel Singapore on Stevens! It is my pleasure to learn that you had an overall positive experience with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Novotel Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again! Sincerely, Kevin Bossino General Manager

Quiet location. A bit out of the way

Customer review rating 4.4/5

Pk C. Business - 22/02/2020 Confirmed reviews ALL

Overall, the stay was good. Room is not very big but sufficient for the price. Quiet location but good for a bit of R&R. Food at the executive lounge could be better during cocktail hours. Thankfully, there are many food places below. Will come back when the COVID 19 situation is better.

Dear Pak Keong, Thank you for your wonderful review of Novotel Singapore on Stevens! It is my pleasure to learn that you had an overall positive experience with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Novotel Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again! Sincerely, Kevin Bossino General Manager

Good stay with improvement required

Customer review rating 4.4/5

Paula Business - 21/02/2020 Confirmed reviews ALL

When I returned to my room at approximately 5PM, my room was not serviced yet. The room service knocked my door about 45 minutes later, asking to service. I said no, because at that time I already changed clothes and was having dinner. In Friday morning, I sat at the corner, next to bakery kitchen. I am enjoying my breakfast until I noticed a small cockroach creeping on the table. I called a hotel staff (he’s wearing black suit) to clear off. He then asked me to move to the left, leave, then returned with a napkin and picked up the cockroach, removed the papers, cleaned up the table.

nice neighborhood

Customer review rating 4.4/5

James S. Business - 20/02/2020 Confirmed reviews ALL

Early check-in appreciated

Dear J.S, Thank you for your wonderful review of Novotel Singapore on Stevens! It is my pleasure to learn that you had an overall positive experience with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Novotel Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again! Sincerely, Kevin Bossino General Manager

Nice hotel and services. Well located too!

Customer review rating 4.4/5

Shiya Couples - 19/02/2020 Confirmed reviews ALL

Breakfast range was sufficient and had local food. Taste could be improved #localsingaporeanhere. Front desk was very helpful and offered a pool view room and extended stay for free. Really like the toiletries with social responsibility messages on it. Oh and availability of 2 pools!

Dear NSY, Thank you for your wonderful review of Novotel Singapore on Stevens! It is my pleasure to learn that you had an overall positive experience with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Novotel Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again! Sincerely, Kevin Bossino General Manager

Best sleep

Customer review rating 4.4/5

Anonymous Solo - 19/02/2020 Confirmed reviews ALL

Checked in quite late after a long day. Very efficient check in process. Spacious room. Love the rain shower. Well done on the fair-trade bathroom amenities. Comfortable bed and pillows. Great varieties of food for breakfast. Felt very well rested after a week on sea.

Dear T.S.P, Thank you for your wonderful review of Novotel Singapore on Stevens! It is my pleasure to learn that you had an overall positive experience with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Novotel Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again! Sincerely, Kevin Bossino General Manager

"GOOD STAY"

Customer review rating 4.4/5

Lam S. T. Solo - 19/02/2020 Confirmed reviews ALL

Very peaceful stay, clean room and the front staffs service is very excellent.

Dear TLS, Thank you for your wonderful review of Novotel Singapore on Stevens! It is my pleasure to learn that you had an overall positive experience with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Novotel Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again! Sincerely, Kevin Bossino General Manager

Good location

Customer review rating 4.4/5

Theodorus V. D. R. Business - 18/02/2020 Confirmed reviews ALL

Complete what I like to expect from a business trip

Dear T.P.E.V.D.R, Thank you for your wonderful review of Novotel Singapore on Stevens! It is my pleasure to learn that you had an overall positive experience with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. Please rest assured that all your comments have been duly noted and shared with the relevant department heads for further review and constructive action. On behalf of all of us here at Novotel Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again! Sincerely, Kevin Bossino General Manager

Relaxing stay

Customer review rating 4.4/5

Anonymous Business - 18/02/2020 Confirmed reviews ALL

Not many guests, quiet, clean and new hotel

Dear T.T, Thank you for your wonderful review of Novotel Singapore on Stevens! It is my pleasure to learn that you had an overall positive experience with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Novotel Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again! Sincerely, Kevin Bossino General Manager

Good stay

Customer review rating 4.4/5

Amar M. Business - 17/02/2020 Confirmed reviews ALL

pleasant hotel, clean and well located.

Dear Amar K, Thank you for your wonderful review of Novotel Singapore on Stevens! It is my pleasure to learn that you had an overall positive experience with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Novotel Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again! Sincerely, Kevin Bossino General Manager

Great

Customer review rating 4.4/5

Shei Couples - 17/02/2020 Confirmed reviews ALL

All are amazing. Maybe change some breakfast menu sometimes.

Dear Sheilla Rose I, Thank you for your wonderful review of Novotel Singapore on Stevens! It is my pleasure to learn that you had an overall positive experience with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Novotel Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again! Kevin Bossino General Manager

good stay & good environment

Customer review rating 4.4/5

T. A. Couples - 16/02/2020 Confirmed reviews ALL

good service

Dear T.A.L, Thank you for your wonderful review of Novotel Singapore on Stevens! It is my pleasure to learn that you had an overall positive experience with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Novotel Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again! Sincerely, Kevin Bossino General Manager

Good stay

Customer review rating 4.4/5

Mark Business - 16/02/2020 Confirmed reviews ALL

I've stayed in several Novotels around the region and overall, it was quite as I had expected

Dear M.A, Thank you for your review of Novotel Singapore on Stevens! Please rest assured that your comment about the toilet has been shared with our Executive Housekeeper for further review and constructive action. On behalf of all of us here at Novotel Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again! Sincerely, Kevin Bossino General Manager

Great Stay with great hospitality

Customer review rating 4.4/5

Ushan U. S. Business - 16/02/2020 Confirmed reviews ALL

Nice location and very convenient with free shuttle service. Great variety at breakfast.

Dear UUWM, Thank you for your wonderful review of Novotel Singapore on Stevens! It is my pleasure to learn that you had an overall positive experience with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Novotel Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again! Sincerely, Kevin Bossino General Manager
Customer review rating 4.4/5

T. Y. J. Couples - 16/02/2020 Confirmed reviews ALL

Awesome!

Dear T.Y.L.J, Thank you for your wonderful review of Novotel Singapore on Stevens! It is my pleasure to learn that you had an overall positive experience with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Novotel Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again! Sincerely, Kevin Bossino General Manager

Excellent

Customer review rating 4.4/5

Ashley Solo - 16/02/2020 Confirmed reviews ALL

Clean, comfortable and big rooms. Relaxing pool to unwind. Lots of dining options and very accessible.

Dear A.G Thank you for your wonderful review of Novotel Singapore on Stevens! It is my pleasure to learn that you had an overall positive experience with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Novotel Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again! Sincerely, Kevin Bossino General Manager
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