Novotel Singapore On Stevens

Enjoyed dinner at Winestone. Had a great time with friends over good food and wine. Restaurant had a nice ambience; acoustics not bad - wasn't too noisy even despite the crowd. Service staff Handel and Catherine were attentive and helpful,

Stayed several times at this hotel. this time it was exceptional. Rooms are big and very clean, Wi-Fi is great and Breakfast as a big variety of options. Need to mention stuff, they went more and beyond to make us comfortable. Worth mentioning Aqisha and Simon, both were very attentive and doing the best to support our request. And if you there, as to chat with Sunny, this guy is so nice and helpful. They also have a shuttle bus to Orchard road and back which is very useful. Not my first time, not my last time.

I was staying with my husband & toddler, and the room was spacious for us. The bed was comfortable and the room was clean. All the staffs were friendly and helpful. The only downside was the location as it was pretty far out,but the shuttle bus helped. Overall it was an enjoyable stay, we would come back again.

This is a joint Mercure and Novotel property. I have stayed here many times prior to the pandemic and enjoyed it but since the pandemic - I have had two bad experiences. My booking was with Mercure and despite being guaranteed a Suite upgrade by one of the Managers prior to my arrival (as a Diamond Accor plus), it was not available. After complaining about this, I was transferred from the Mercure to the Novotel. There was some confusion with check out dates and the accounts which were quickly resolved by the Novotel staff, so in the end, the stay was ok.

My gfs and I were here as part of a wedding party. The room is amazing and had a great view of the pool. I usually have very low expectations when I go to lobby bars, but We were pleasantly surprised and had a wonderful time at the bar. We were served by the bar manager , Ally, that exuded such positivity and provided us with great hospitality! She truly made our day at the bar! Her drinks were amazing and her we look forward to seeing Ally and the team again.