Novotel Singapore On Stevens 4 stars

Name: Novotel Singapore On Stevens | 4-Star Hotel in Central SG - ALL - ALL
Address: Orchard District, 28 Stevens Road, #01-01, 257878, SINGAPORE, 257878, SG
Telephone: +6564916100
Rating: 4.1

Customer review rating (ALL Rating) 4.1/5 1,684 reviews

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Orchard District, 28 Stevens Road, #01-01, 257878, 257878 SINGAPORE, Singapore

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Novotel Singapore On Stevens

Hotel that makes every moment matter

Experience a refreshing urban retreat at Novotel Singapore on Stevens, minutes from Orchard Road and the UNESCO-listed Singapore Botanic Gardens. Surrounded by lush greenery, the hotel blends contemporary elegance with resort-style tranquillity. Enjoy diverse dining, an infinity pool, 24-hour fitness centre and versatile event spaces. Ideally located between the city’s vibrant energy and verdant landscapes, it’s perfect for family getaways, romantic escapes and business stays.

The 4-star Novotel Singapore on Stevens hotel is located in a modern, bustling central Singapore. Also known as the "Garden City", Singapore is covered with trees and tropical flora and fauna, making it one of the most pleasant cities to live and work in. The architectural design of Novotel Singapore on Stevens has subtle representations of Singapore's nature, culture and heritage - past and present.

A tranquil urban retreat near Orchard Road and the Singapore Botanic Gardens, Novotel Singapore on Stevens combines contemporary comfort, lush surroundings, diverse dining, an infinity pool and easy access to the city’s top attractions.

Where contemporary comfort meets lush surroundings at Novotel Singapore on Stevens. Enjoy easy access to Orchard Road and the Singapore Botanic Gardens, plus great dining, an infinity pool and fitness centre for a relaxing city stay.

Piotr Kupiec, Hotel Management

Hotel extras

Tropical lush urban paradise in central Singapore
Prime city centre location, near Orchard Road and UNESCO Site, Singapore Botanic Gardens
Unlimited high-speed internet access on multiple devices
24-hour room service, gym and laundromat. Large infinity pool, lap pool, and 4 dining outlets

Our accommodation(s)

Room

Superior Room with 1 double bed

3 pers. max
24 m² / 258 sq ft

Bedding 1 x King size bed(s)
Views: City View or Pool side

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Room

Superior Room with 2 single beds

3 pers. max
24 m² / 258 sq ft

Bedding 2 x Twin bed(s)
Views: City View or Pool side

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Room

Deluxe Room with 1 double bed

3 pers. max
24 m² / 258 sq ft

Bedding 1 x King size bed(s)
Views: City View or Pool side

See availabilities

Room

Deluxe Room with 2 single beds

3 pers. max
24 m² / 258 sq ft

Bedding 3 x Single bed(s)
Views: City View or Pool side

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Room

Premier Floor Room with 1 double bed

3 pers. max
24 m² / 258 sq ft

Bedding 1 x King size bed(s)
Views: City View or Pool side

See availabilities

Suite

Premier Suite with 1 king bed

4 pers. max
48 m² / 516 sq ft

Bedding 1 x King size bed(s)
Views: City View or Pool side

See availabilities

Hotel location

Novotel Singapore On Stevens

Orchard District, 28 Stevens Road, #01-01, 257878
257878 SINGAPORE
Singapore

GPS:1.313439, 103.828417

+65 6491 6100

+65 6491 6085

Railway station
Bus stop
Airport

Orchard MRT Station

Railway station

Access: 100 m / 0.99 mi 14 min walk / 2 min drive

Taxi

2.36 € 3.5 SGD
Shuttle

Shuttle scheduled

Details

Shuttle Bus from the hotel to Wheelock Place to Stevens Downtown Mrt Station every 30 mins from 8:00 am until 9:40 pm daily.

Frequency

Every 30 minutes

Bus Number 105, 132, 190, 972

Bus stop

Access: 100 m / 0.06 mi 1 min walk

Stevens MRT Station

Railway station

Access: 1 km / 0.99 mi 14 min walk / 2 min drive

Shuttle

Shuttle scheduled

Details

Available every half hour from 8:00am to 9:30pm daily from the hotel to Wheelock Place and Stevens Downtown Mrt Station.

Frequency

Every 30 minutes

Singapore Changi Airport

Airport

Access: 2 km / 12.4 mi 4 hrs walk / 20 min drive

Shuttle

6.75 € 10 SGD

Shuttle scheduled, Shuttle on call

Details

Singapore Changi Airport Shuttle Service - The City Shuttle will bring passengers to most downtown hotels at a rate of S$10 per adult or S$7 per child (below 12 years of age). Please find out more from www.changiairport.com.

Frequency

Every 15 minutes

ORCHARD ROAD

Tourist attraction

Access: 2.2 km / 1.37 mi 4 min drive

Taxi

2.23 € 3.3 SGD
Limousine

5.40 € 8 SGD
Shuttle

Shuttle scheduled

Details

Available every half hour from 10:00am to 9:40pm daily.

Frequency

Every 30 minutes

SINGAPORE BOTANICAL GARDENS

Botanical gardens

Access: 2.6 km / 1.62 mi 5 min drive

NATIONAL GALLERY

Art and Culture

Access: 6 km / 3.73 mi 15 min drive

MARINA BAY SANDS

Casino

Access: 7.9 km / 4.91 mi 16 min drive

SINGAPORE SPORT HUB

Sports centre

Access: 9.3 km / 5.78 mi 15 min drive

UNIVERSAL STUDIOS

Amusement park

Access: 9.7 km / 6.03 mi 25 min drive

SINGAPORE ZOO

Zoo

Access: 16.2 km / 10.07 mi 21 min drive

NIGHT SAFARI

Zoo

STADIUM

Entertainment/theatre district

ART SCIENCE MUSEUM

Art and Culture

SINGAPORE BOTANIC GARDENS

Park

Access: 1.6 km / 0.1 mi 20 min walk / 4 min drive

Taxi

2.43 € 3.6 SGD
Limousine

5.40 € 8 SGD
Shuttle

Shuttle scheduled

Details

The Gardens is the first and only tropical botanic garden on the UNESCO's World Heritage List. It is the first in Asia.

ORCHARD ROAD

Shopping district

Access: 2.2 km / 1.37 mi 4 min drive

Taxi

5.40 € 8 SGD
Limousine

10.12 € 15 SGD
Shuttle

Shuttle scheduled, Shuttle on call

Details

Free Shuttle from hotel to Orchard Road, T Galleria By DFS, Singapore, Far East Plaza

Frequency

Every 30 minutes

L'APERITIF

Bar

FOOD EXCHANGE

Restaurant and cafe district

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets not allowed
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

FOOD EXCHANGE

At Food Exchange, friends and family come together over delicious meals. In the stylish contemporary space featuring a lush leafy backdrop and al fresco dining by the infinity pool, Food Exchange is a cheerful spot for breakfast, lunch and dinner.

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L'APÉRITIF

Non contractual photo

The stylish L'Apéritif is the perfect place for a relaxed afternoon with tea and cake, an informal get-together with colleagues after work or a spontaneous evening over drinks and delicious tapas with friends

Meetings & Events

Number of Meeting Room: 14
Surface of the largest room: 450 m² / 4843.755 sq ft
Maximum seats capacity: 420
Maximum capacity for banquets: 320

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.1/5 1,684 reviews

Sandra M. Couples - 8/19/2026 Confirmed reviews ALL

We enjoyed 3 nights at Novotel on Stevens after four weeks in Europe. We were delighted to be awarded an upgrade in a Premier Suite. What an amazing comfortable and well fitted out room. We enjoyed the drinks etc. available in the Premier Lounge. There are a variety of restaurants in and around the hotel. We enjoyed the pool area although it seemed difficult to order a drink or meal as there were no visual attendants in this area. The hotel is close to a variety of Singapore sights and the free Novotel shuttle bus provided easy access to Orchard road and the MRT. The hotel in all areas was extremely clean.

Dear Valued Guest, Thank you for taking the time to share such a wonderful review following your three-night stay at Novotel Singapore on Stevens. We are delighted to know your stay provided a restful and comfortable break after your travels through Europe. It is particularly pleasing to hear you enjoyed your complimentary upgrade to our Premier Suite, the comforts of the Suite, and the refreshments and service at our Premier Lounge. We are also grateful for your kind recognition of Emily and our Premier Lounge team, as well as our attentive Reception Team. Your compliments have certainly been shared with the team as an encouragement for their continued dedication. We are pleased that you appreciated our convenient location, complimentary shuttle service to Orchard Road and the MRT, pool facilities, and the cleanliness of the hotel. It is also wonderful to know our sustainability initiatives, particularly the provision of filtered drinking water in all our guestrooms since we eliminated single use plastics from our hotel operations, resonated positively with you. Thank you as well for highlighting the difficulty you experienced in obtaining food and beverage service while relaxing by the pool. We appreciate your feedback and are pleased to share that we are currently in the process of implementing a new digital ordering system for our pool area. Once introduced, guests will be able to conveniently place their food and beverage orders directly from their poolside location using a digital tool, making the experience more seamless and convenient. Your feedback regarding communication at Food Exchange has also been noted and have been shared with the team as part of our ongoing efforts to enhance our service standards. As a valued ALL Gold member, we are especially pleased that you felt recognised and appreciated during your stay, and that your welcome amenity and room upgrade exceeded your expectations. Thank you once again for your generous recommendation and for choosing Novotel Singapore on Stevens. We look forward to welcoming you and your partner back for another enjoyable and restful stay in Singapore. Yours sincerely, Piotr Kupiec General Manager

S. S. Couples - 8/19/2026 Confirmed reviews ALL

This is the 1st time I stay at Novotel Singapore on Stevens. I got upgraded to premier room at premier floor. The room is spacious, clean and comfortable. Check-in and check-out are smooth and fast. All staffs are friendly and helpful especially at Premier Lounge. I like the happy hour at Premier Lounge, we can chill out and enjoy beer, wine and various snacks at Premier Lounge. Hotel location a bit far from Orchard, but there is shuttle service from hotel to Orchard Area and Stevens MRT Station. Overall we enjoy our stay and we recommend this hotel for biztrip and leisure.

Dear Valued Guest, Thank you for sharing your positive experience from your recent stay experience with us. We are delighted to hear your first stay with us was enjoyable and you appreciated the complimentary upgrade to our premier room. It is wonderful to know you found the accommodations spacious, clean, and comfortable, as we strive to provide our guests with a relaxing environment. We are equally pleased to learn you had a seamless check-in and check-out process. Our team takes great pride in delivering warm and genuine hospitality. It is wonderful to know you enjoyed our Premier Lounge Happy Hour offerings, as we believe it is a perfect way to unwind after a busy day. Regarding the location, we understand that proximity to certain attractions can be a factor for travellers. We are glad you found our complimentary shuttle service to Orchard and the Stevens MRT Station convenient. It is our goal to ensure our guests can easily access the key places of interest in Singapore. Thank you once again for your kind recommendation. We look forward to welcoming you back for your future travels to Singapore. Best regards, Piotr Kupiec General Manager

W. C. T. W. C. Couples - 8/18/2026 Confirmed reviews ALL

Dear Valued Guest, Thank you for your feedback regarding your recent stay with us. We are pleased to hear you found your stay comfortable. However, we understand the disappointment regarding the absence of streaming services such as Netflix and YouTube on the television. Your comments are valuable to us as we continuously strive to enhance our guests' experiences. Sincerely, Piotr Kupiec General Manager

Nur E. Couples - 8/18/2026 Confirmed reviews ALL

Dear Valued Guest, Thank you for your kind words regarding your recent stay at Novotel Singapore on Stevens. We are delighted to hear you found our rooms comfortable and appreciated the efficiency of our reception team. Your positive feedback is valuable as it encourages our team to continue with their warn and genuine hospitality in their daily guest engagement. We look forward to welcoming you back in the future. Best regards, Piotr Kupiec General Manager

Nigel D. E. Families - 8/17/2026 Confirmed reviews ALL

Dear Valued Guest, Thank you for your kind words regarding your recent stay at Novotel Singapore on Stevens. We are delighted to hear you found our rooms comfortable and enjoyed our range of services and facilities within the hotel. It is wonderful to know you appreciated the comfort of our beds. Your feedback is valuable to us, and we look forward to welcoming you back in the future. Best regards, Piotr Kupiec General Manager

Web-users rating

Other web-users rate our hotel

870 reviews 8.3/10 Location
1,348 reviews 7.5/10 Room
1,935 reviews 7.5/10 Service
12 reviews 8/10 WiFi
627 reviews 6.7/10 Cleanliness
445 reviews 7/10 Breakfast
382 reviews 8.1/10 Value
230 reviews 9.7/10 Pool

109 reviews 7.4/10 Location
200 reviews 6.4/10 Room
273 reviews 6.6/10 Service
98 reviews 4.6/10 Cleanliness
71 reviews 7/10 Breakfast
58 reviews 6.2/10 Food
31 reviews 9.7/10 Pool
5 reviews 9.2/10 Wellness Area

120 reviews 8.7/10 Location
181 reviews 8.2/10 Room
215 reviews 7.6/10 Service
77 reviews 7/10 Cleanliness
58 reviews 7.8/10 Value
42 reviews 6.8/10 Breakfast
40 reviews 6.8/10 Food
25 reviews 9.7/10 Pool

61 reviews 8.1/10 Location
137 reviews 6.8/10 Room
189 reviews 6.4/10 Service
64 reviews 6/10 Cleanliness
63 reviews 7.7/10 Amenities
57 reviews 6/10 Breakfast
42 reviews 6.3/10 Food
16 reviews 9.2/10 Wellness Area

35 reviews 8.4/10 Location
71 reviews 8/10 Room
73 reviews 7.5/10 Service
24 reviews 7/10 Breakfast
23 reviews 7.3/10 Cleanliness
11 reviews 9.7/10 Pool

Frequently asked questions

Where is the hotel located and how can I get there?

Novotel Singapore On Stevens is located at Orchard District, 28 Stevens Road, #01-01, 257878 Singapore, just minutes from Orchard Road and the Singapore Botanic Gardens. You can reach us via the Orchard MRT Station (14-minute walk) or the Stevens MRT Station (14-minute walk), and we offer a complimentary shuttle to Wheelock Place and Stevens Downtown MRT Station. For your convenience, an airport shuttle is available for an additional fee, and we provide private indoor parking on-site for an additional fee.

What types of rooms are available?

What services and amenities are available?

Novotel Singapore On Stevens offers a range of premium facilities to enhance your stay:

Free high-speed Wi-Fi and air conditioning
Private indoor parking and laundry services for an additional fee
Buffet breakfast at Food Exchange for an additional fee
Infinity pool, lap pool, and 24-hour InBalance fitness center
Dining at Food Exchange and L'Apéritif Lobby Bar
14 meeting rooms and wheelchair accessibility
Complimentary shuttle to local MRT stations

Please note that pets are not allowed.

What dining options are available?

What are the check-in and check-out times?

Check-in at Novotel Singapore On Stevens is available from 03:00 pm, and check-out is until 12:00 pm. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 pm.

Are there any special offers or discounts available?

Yes, Novotel Singapore On Stevens regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.