Novotel Singapore On Stevens 4 stars

Customer review rating (ALL Rating) 4.1/5 2,116 reviews

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Orchard District, 28 Stevens Road, #01-01, 257878, 257878 SINGAPORE, Singapore

Description

Hotel extras

  • Tropical lush urban paradise in central Singapore

  • Prime city centre location, near Orchard Road and UNESCO Site, Singapore Botanic Gardens

  • Unlimited high-speed internet access on multiple devices

  • 24-hour room service, gym and laundromat. Large infinity pool, lap pool, and 4 dining outlets

  • Free parking during lunch and dinner. Overnight parking for hotel guests

Our accommodation(s)

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Hotel location

Novotel Singapore On Stevens

Orchard District, 28 Stevens Road, #01-01, 257878
257878 SINGAPORE
Singapore

GPS:1.313439, 103.828417

Telephone
Fax +65 6491 6085

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  2,116 reviews

TripAdvisor Rating  4.5/5  1,468 reviews

Certificate of excellence 2023

Underwhelming

TripAdvisor rating 3.0/5

Happiness25346464514 Families - TripAdvisor review

Overall a pretty underwhelming experience, i had expected more from a hotel in Singapore - especially given the price and as a long-term member with Accor. Firstly, despite being the only one checking in at the time, the process was quite slow. Though this could be forgiven. However, the situation was made worse when we entered our room with an open ironing board in the middle of the room, used slippers by the bin and somebody’s used event badge + boarding pass on the desk. After a trip back to reception we were moved to another room two doors along. Despite all this we settled in and went down to the pool. On our return to the room we wanted to use the shower only to find the cool water direction for the tap wasn’t working, so the water was either hot or burning hot. We decided to go for dinner and thankfully on our return it had been fixed. The next day i used the gym, which in fairness is pretty decent sized and equipped. However, the air con appeared to be leaking and white bits of some kind of debris floating down. My daughter enjoyed her pool time, i’d say the hotel is fairly well located (a short bus ride to orchard), and had a 7Eleven convenience store onsite. It’s not a bad hotel, but our experience was underwhelming after having had good experiences at other hotels within Accor in the past.

My favourite place in Sg

TripAdvisor rating 5.0/5

Sightseer29937074992 TripAdvisor review

What can I say I looooove this place! My favourite hotel in Singapore. From the wellness restaurants and tennis court to the kind staff they’re the best! Alli from the bar with all the best cocktails and shoots, Mohd from the restaurant always kind and attentive with you order… thanks guys! I super recommend.

Good job to the event incharge team!

TripAdvisor rating 5.0/5

amber t TripAdvisor review

We hosted our company dinner at Novotel @ Stevens, and the experience was exceptional. The staff was proactive, attentive, and always ready to assist. Special mention goes to the event in-charge team—Derrick, Yvonne, Kat, and Saran—who went above and beyond to ensure the evening’s success. Their organizational skills were truly commendable. Every detail of the event, from the venue setup to the scheduling and resource management, was meticulously planned and executed. The team ensured that all logistical aspects were well-prepared, leaving no room for error. On the day of the event, their efficiency and dedication stood out. Operations ran seamlessly, and any minor issues were addressed promptly without disrupting the flow of the evening. Their professionalism and commitment contributed significantly to a smooth and enjoyable experience for everyone involved. Kudos to the entire team for their hard work and excellent service. Their efforts ensured that our company dinner was a memorable and successful event!

Good stay

Customer review rating 5.0/5

Magnus W. Couples - Confirmed reviews ALL

Pleasant and quiet

Dear Magnus, We very much appreciate your comments regarding your stay at the Novotel Singapore on Stevens. It is always a pleasure to receive positive feedback. It will be a pleasure to pass around your compliments with the team. I am sure that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It will be a pleasure to read your positive note on TripAdvisor https://www.tripadvisor.co.uk/Hotel_Review-g294265-d12…-Reviews- Sincerely, Piotr Kupiec General Manager

Medical conference ballroom usage

TripAdvisor rating 5.0/5

reubengerard TripAdvisor review

We did a medical conference here. The banquet team was very helpful and accommodative. My sponsors and exhibitors had a good time as well. The food and facilities was great. It also seems that this hotel has a reputation for hosting medical conferences in the past, therefore they were very quick to assist our event Looking forward to doing another event here.

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Other web-users rate our hotel

  • 859 reviews 8.5/10 Location
  • 1,326 reviews 7.3/10 Room
  • 1,651 reviews 7.3/10 Service
  • 23 reviews 8.2/10 WiFi
  • 658 reviews 6.3/10 Cleanliness
  • 448 reviews 7/10 Food
  • 410 reviews 6.4/10 Breakfast
  • 352 reviews 8.7/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.