Novotel Singapore On Stevens

Novotel Singapore On Stevens 4 stars

Customer review rating (ALL Rating) 3.5/5 189 reviews

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Hotel extras

  • Tropical lush urban paradise in central Singapore

  • Prime city centre location, near Orchard Road and UNESCO Site, Singapore Botanic Gardens

  • Unlimited high-speed internet access on multiple devices

  • 24-hour room service, gym and laundromat. Large infinity pool, lap pool, and 4 dining outlets

  • Free parking during lunch and dinner. Overnight parking for hotel guests

ALLSAFE approved hotel

Hotel location

Novotel Singapore On Stevens

Orchard District, 28 Stevens Road, #01-01, 257878

GPS:1.313439, 103.828417

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


At Food Exchange, friends and family come together over delicious meals. In the stylish contemporary space featuring a lush leafy backdrop and al fresco dining by the infinity pool, Food Exchange is a cheerful spot for breakfast, lunch and dinner.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, our 4-star Novotel hotel is truly a place perfect for all your needs. Our hotel rooms are designed for the modern business traveller and families with sustainability in mind. Enjoy big and comfortable beds with Novotel smart pillows.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.5/5  189 reviews

TripAdvisor Rating  4.5/5  744 reviews


TripAdvisor rating 4.0/5

sharoncI2320BM Friends getaway - TripAdvisor review

Enjoyed dinner at Winestone. Had a great time with friends over good food and wine. Restaurant had a nice ambience; acoustics not bad - wasn't too noisy even despite the crowd. Service staff Handel and Catherine were attentive and helpful,

Great Hotel with Amazing Stuff

TripAdvisor rating 5.0/5

Zvika H Business - TripAdvisor review

Stayed several times at this hotel. this time it was exceptional. Rooms are big and very clean, Wi-Fi is great and Breakfast as a big variety of options. Need to mention stuff, they went more and beyond to make us comfortable. Worth mentioning Aqisha and Simon, both were very attentive and doing the best to support our request. And if you there, as to chat with Sunny, this guy is so nice and helpful. They also have a shuttle bus to Orchard road and back which is very useful. Not my first time, not my last time.

Great Stay

Customer review rating 4.5/5

Esther Families - Confirmed reviews ALL

I was staying with my husband & toddler, and the room was spacious for us. The bed was comfortable and the room was clean. All the staffs were friendly and helpful. The only downside was the location as it was pretty far out,but the shuttle bus helped. Overall it was an enjoyable stay, we would come back again.

Needs better management and staff training

Customer review rating 1.5/5

Anthony Business - Confirmed reviews ALL

This is a joint Mercure and Novotel property. I have stayed here many times prior to the pandemic and enjoyed it but since the pandemic - I have had two bad experiences. My booking was with Mercure and despite being guaranteed a Suite upgrade by one of the Managers prior to my arrival (as a Diamond Accor plus), it was not available. After complaining about this, I was transferred from the Mercure to the Novotel. There was some confusion with check out dates and the accounts which were quickly resolved by the Novotel staff, so in the end, the stay was ok.

Dear Mr C. Thank you for sharing your feedback about your experience at the Mercure and Novotel Singapore On Stevens. We are sincerely sorry for the overall experience you had during your recent stay with us. While we acknowledged that our Team did all possible within their ability to recover the situation, your valuable feedback has been shared with the respective departments for their immediate reviews and improvements. At Mercure and Novotel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your time taken on this matter and we hope that you will give us the opportunity to serve you better in the near future. Yours Sincerely, Hotel Management Mercure and Novotel Singapore on Stevens

Lovely time!

TripAdvisor rating 5.0/5

Lidiyanah K TripAdvisor review

My gfs and I were here as part of a wedding party. The room is amazing and had a great view of the pool. I usually have very low expectations when I go to lobby bars, but We were pleasantly surprised and had a wonderful time at the bar. We were served by the bar manager , Ally, that exuded such positivity and provided us with great hospitality! She truly made our day at the bar! Her drinks were amazing and her we look forward to seeing Ally and the team again.

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Other web-users rate our hotel

  • 68 reviews 7.5/10 Location
  • 135 reviews 5.7/10 Room
  • 168 reviews 4.4/10 Service
  • 5 reviews 1.7/10 WiFi
  • 52 reviews 7.2/10 Breakfast
  • 46 reviews 3.7/10 Cleanliness
  • 35 reviews 5.9/10 Value
  • 23 reviews 10/10 Pool

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