Novotel Singapore On Stevens 4 stars

Name: Novotel Singapore On Stevens | 4-Star Hotel in Central SG - ALL - ALL
Address: Orchard District, 28 Stevens Road, #01-01, 257878, SINGAPORE, 257878, SG
Telephone: +6564916100
Rating: 4.1

Customer review rating (ALL Rating) 4.1/5 1,665 reviews

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Orchard District, 28 Stevens Road, #01-01, 257878, 257878 SINGAPORE, Singapore

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Novotel Singapore On Stevens

Hotel that makes every moment matter

Step into a lush urban paradise just minutes from Singapore's iconic Orchard Road and UNESCO Heritage Site, Singapore Botanic Gardens. The tranquil, modern and eco-friendly 254 guests rooms are perfect for business or leisure. Enjoy spacious and ergonomic work space, unlimited mobile internet access, state-of-the-art meeting facilities, a 24-hour gym, an infinity pool, a large outdoor lap pool and dining outlets in our 4-star hotel.

The 4-star Novotel Singapore on Stevens hotel is located in a modern, bustling central Singapore. Also known as the "Garden City", Singapore is covered with trees and tropical flora and fauna, making it one of the most pleasant cities to live and work in. The architectural design of Novotel Singapore on Stevens has subtle representations of Singapore's nature, culture and heritage - past and present.

Novotel Singapore on Stevens is an award-winning 4-star hotel, equipped with an infinity pool, lap pool, 24-hour gym, 9 meeting spaces, ballrooms and 9 restaurants, ideally located in central Singapore.

Novotel Singapore on Stevens no longer just providing a place to rest but a lifestyle and gastronomic destination where fitness enthusiasts, corporate travellers, families, local residents and foodies can enjoy a range of facilities and great restaurants.

Piotr Kupiec, Hotel Management

Hotel extras

Tropical lush urban paradise in central Singapore
Prime city centre location, near Orchard Road and UNESCO Site, Singapore Botanic Gardens
Unlimited high-speed internet access on multiple devices
24-hour room service, gym and laundromat. Large infinity pool, lap pool, and 4 dining outlets
Free parking during lunch and dinner. Overnight parking for hotel guests

Our accommodation(s)

Room

Superior Room with 1 double bed

3 pers. max
24 m² / 258 sq ft

Bedding 1 x King size bed(s)
Views: City View or Pool side

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Room

Superior Room with 2 single beds

3 pers. max
24 m² / 258 sq ft

Bedding 2 x Twin bed(s)
Views: City View or Pool side

See availabilities

Room

Deluxe Room with 1 double bed

3 pers. max
24 m² / 258 sq ft

Bedding 1 x King size bed(s)
Views: City View or Pool side

See availabilities

Room

Deluxe Room with 2 single beds

3 pers. max
24 m² / 258 sq ft

Bedding 2 x Twin bed(s)
Views: City View or Pool side

See availabilities

Room

Premier Floor Room with 1 double bed

3 pers. max
24 m² / 258 sq ft

Bedding 1 x King size bed(s)
Views: City View or Pool side

See availabilities

Suite

Premier Suite with 1 king bed

4 pers. max
48 m² / 516 sq ft

Bedding 1 x King size bed(s)
Views: City View or Pool side

See availabilities

Hotel location

Novotel Singapore On Stevens

Orchard District, 28 Stevens Road, #01-01, 257878
257878 SINGAPORE
Singapore

GPS:1.313439, 103.828417

+65 6491 6100

+65 6491 6085

Railway station
Bus stop
Airport

Orchard MRT Station

Railway station

Access: 100 m / 0.99 mi 14 min walk / 2 min drive

Taxi

2.37 € 3.5 SGD
Shuttle

Shuttle scheduled

Details

Shuttle Bus from the hotel to Wheelock Place to Stevens Downtown Mrt Station every 30 mins from 8:00 am until 9:40 pm daily.

Frequency

Every 30 minutes

Bus Number 105, 132, 190, 972

Bus stop

Access: 100 m / 0.06 mi 1 min walk

Stevens MRT Station

Railway station

Access: 1 km / 0.99 mi 14 min walk / 2 min drive

Shuttle

Shuttle scheduled

Details

Available every half hour from 8:00am to 9:30pm daily from the hotel to Wheelock Place and Stevens Downtown Mrt Station.

Frequency

Every 30 minutes

Singapore Changi Airport

Airport

Access: 2 km / 12.4 mi 4 hrs walk / 20 min drive

Shuttle

6.77 € 10 SGD

Shuttle scheduled, Shuttle on call

Details

Singapore Changi Airport Shuttle Service - The City Shuttle will bring passengers to most downtown hotels at a rate of S$10 per adult or S$7 per child (below 12 years of age). Please find out more from www.changiairport.com.

Frequency

Every 15 minutes

ORCHARD ROAD

Tourist attraction

Access: 2.2 km / 1.37 mi 4 min drive

Taxi

2.23 € 3.3 SGD
Limousine

5.42 € 8 SGD
Shuttle

Shuttle scheduled

Details

Available every half hour from 10:00am to 9:40pm daily.

Frequency

Every 30 minutes

SINGAPORE BOTANICAL GARDENS

Botanical gardens

Access: 2.6 km / 1.62 mi 5 min drive

NATIONAL GALLERY

Art and Culture

Access: 6 km / 3.73 mi 15 min drive

MARINA BAY SANDS

Casino

Access: 7.9 km / 4.91 mi 16 min drive

SINGAPORE SPORT HUB

Sports centre

Access: 9.3 km / 5.78 mi 15 min drive

UNIVERSAL STUDIOS

Amusement park

Access: 9.7 km / 6.03 mi 25 min drive

SINGAPORE ZOO

Zoo

Access: 16.2 km / 10.07 mi 21 min drive

NIGHT SAFARI

Zoo

STADIUM

Entertainment/theatre district

ART SCIENCE MUSEUM

Art and Culture

SINGAPORE BOTANIC GARDENS

Park

Access: 1.6 km / 0.1 mi 20 min walk / 4 min drive

Taxi

2.44 € 3.6 SGD
Limousine

5.42 € 8 SGD
Shuttle

Shuttle scheduled

Details

The Gardens is the first and only tropical botanic garden on the UNESCO's World Heritage List. It is the first in Asia.

ORCHARD ROAD

Shopping district

Access: 2.2 km / 1.37 mi 4 min drive

Taxi

5.42 € 8 SGD
Limousine

10.16 € 15 SGD
Shuttle

Shuttle scheduled, Shuttle on call

Details

Free Shuttle from hotel to Orchard Road, T Galleria By DFS, Singapore, Far East Plaza

Frequency

Every 30 minutes

L'APERITIF

Bar

FOOD EXCHANGE

Restaurant and cafe district

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets not allowed
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

FOOD EXCHANGE

At Food Exchange, friends and family come together over delicious meals. In the stylish contemporary space featuring a lush leafy backdrop and al fresco dining by the infinity pool, Food Exchange is a cheerful spot for breakfast, lunch and dinner.

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L'APÉRITIF

Non contractual photo

The stylish L'Apéritif is the perfect place for a relaxed afternoon with tea and cake, an informal get-together with colleagues after work or a spontaneous evening over drinks and delicious tapas with friends

Meetings & Events

Number of Meeting Room: 14
Surface of the largest room: 450 m² / 4843.755 sq ft
Maximum seats capacity: 420
Maximum capacity for banquets: 320

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.1/5 1,665 reviews

Sharon J. Business - 7/28/2026 Confirmed reviews ALL

Dear Valued Guest, Thank you for your kind words regarding your recent stay with us. We are delighted to hear you found our amenities pleasant and your overall experience comfortable. It is our commitment to provide a welcoming environment for all our guests, and your feedback reinforces our efforts. We look forward to welcoming you back in the future for another enjoyable stay. Best regards, Piotr Kupiec General Manager

Eunkyung P. Families - 7/28/2026 Confirmed reviews ALL

- Positives I really appreciated that upon arrival, we were guided to the Premier Lounge to check in comfortably with refreshments. Also, we were very grateful that free breakfast was extended to both of our rooms as part of our elite benefits. - Areas for Improvement On the downside, there were a few noticeable issues: First, our rooms were still not cleaned even past 5:00 PM, leaving us short on towels and waiting around. Second, I spotted small insects in the bathroom on two separate occasions, which raises some concerns regarding pest control and cleanliness. Lastly, we had a very puzzling experience when using our Welcome Drink vouchers at the 1st-floor bar. Heineken and Tiger Beer were listed on the Accor Member menu, yet we were told they were substituted with Taiwanese/bottled beers without a clear explanation. Strangely, when we took out a camera to take a photo of the situation, they suddenly served us one draught beer, while substituting the second one with an unlisted bottled beer. We originally intended to enjoy two glasses of draught beer, and I still do not understand why the drinks were altered or served this way.

Dear Valued Guest, Thank you for taking the time to share your detailed feedback following your recent stay with us. We sincerely appreciate your loyalty as an ALL Platinum member and are pleased to know you enjoyed the additional privileges our team provided upon your arrival and during your stay. At the same time, I am truly sorry that several aspects of your stay fell short of the warm and attentive hospitality we strive to deliver. Please know that the experience you encountered is not representative of our usual service standards. I would also like to clarify the experience you had at our LÁperitif Bar. We understand how the interaction could have been confusing, and I sincerely apologize for the miscommunication. Our staff had meant to introduce additional beverage options that we had available which was not listed on the Welcome Drink menu, rather than intending to replace the listed selections. We regret that this was not explained clearly, which understandably led to confusion. Your feedback has been shared with the team, and we will reinforce the importance of communicating these options more clearly so that our valued members can make informed choices without any misunderstanding. Thank you once again for your valuable feedback. We truly value your continued loyalty and hope to have the opportunity to welcome you back for a much more seamless and enjoyable stay in the future. Yours sincerely, Piotr Kupiec General Manager

Aeneid C. Couples - 7/28/2026 Confirmed reviews ALL

Dear Valued Guest, Thank you for your kind words regarding the exceptional service provided by our front desk team. We are delighted to hear you had a positive experience, particularly with Deepika who was on the night shift. Your feedback serves as a wonderful motivation for our team to continue delivering outstanding service. We hope to have the opportunity to welcome you back. Best regards, Piotr Kupiec General Manager

Kalyan D. Solo - 7/27/2026 Confirmed reviews ALL

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay experience. We would like to clarify that Novotel Singapore on Stevens does not have a spa facility, and this is not listed as an amenity on our official hotel page on ALL.com. We sincerely apologize if you encountered inaccurate information from another source, which may have led to this misunderstanding and disappointment upon arrival. As part of our sustainability initiative of eliminating single-use plastic, the hotel has installed a water filtration system in all our guestrooms, with that we are able to offer filtered drinking water. This initiative is also part of Accor's commitment to reducing plastic waste while ensuring guests have access to safe, filtered drinking water throughout their stay. We hope that this has given you a fresh perspective and convinced you to consume tap water as we do. Please accept our apologies for this inconvenience with the locker at the fitness centre. We will review this with Anytime Fitness. We appreciate your loyalty as an ALL Classic member. Thank you once again for your valuable feedback. Best regards, Piotr Kupiec General Manager

Le H. V. Families - 7/27/2026 Confirmed reviews ALL

Dear Valued Guest, Thank you for your positive feedback regarding your recent stay with us. We are pleased to hear you appreciated our convenient location and the complimentary shuttle service we offer. It is our aim to provide guests with easy access to key attractions, and we are delighted that this contributed to your enjoyable experience. It is lovely to know you enjoyed the complimentary upgrade for your room. We look forward to welcome you back when your travels take you back to Singapore. Best regards, Piotr Kupiec General Manager

Web-users rating

Other web-users rate our hotel

878 reviews 8.3/10 Location
1,361 reviews 7.5/10 Room
1,951 reviews 7.4/10 Service
12 reviews 8.8/10 WiFi
633 reviews 6.7/10 Cleanliness
447 reviews 7/10 Breakfast
387 reviews 8/10 Value
235 reviews 9.7/10 Pool

114 reviews 7.7/10 Location
200 reviews 6.4/10 Room
277 reviews 6.5/10 Service
99 reviews 4.5/10 Cleanliness
71 reviews 6.8/10 Breakfast
60 reviews 6/10 Food
35 reviews 9.7/10 Pool
5 reviews 9.3/10 Wellness Area

124 reviews 8.5/10 Location
183 reviews 8.3/10 Room
221 reviews 7.4/10 Service
79 reviews 7.1/10 Cleanliness
59 reviews 8/10 Value
43 reviews 6.8/10 Breakfast
43 reviews 6.7/10 Food
25 reviews 9.6/10 Pool

65 reviews 8.3/10 Location
141 reviews 6.9/10 Room
194 reviews 6.3/10 Service
66 reviews 7.5/10 Amenities
66 reviews 6.2/10 Cleanliness
58 reviews 5.9/10 Breakfast
43 reviews 6.3/10 Food
16 reviews 9.3/10 Wellness Area

36 reviews 8.5/10 Location
71 reviews 8.2/10 Room
74 reviews 7.5/10 Service
23 reviews 7.2/10 Cleanliness
23 reviews 6.8/10 Breakfast
16 reviews 8.3/10 Value
11 reviews 9.7/10 Pool

Frequently asked questions

Where is the hotel located and how can I get there?

Novotel Singapore On Stevens is located at Orchard District, 28 Stevens Road, #01-01, 257878 Singapore, just minutes from Orchard Road and the Singapore Botanic Gardens. You can reach us via the Orchard MRT Station (14-minute walk) or the Stevens MRT Station (14-minute walk), and we offer a complimentary shuttle to Wheelock Place and Stevens Downtown MRT Station. For your convenience, an airport shuttle is available for an additional fee, and we provide private indoor parking on-site for an additional fee.

What types of rooms are available?

What services and amenities are available?

Novotel Singapore On Stevens offers a range of premium facilities to enhance your stay:

Free high-speed Wi-Fi and air conditioning
Private indoor parking and laundry services for an additional fee
Buffet breakfast at Food Exchange for an additional fee
Infinity pool, lap pool, and 24-hour InBalance fitness center
Dining at Food Exchange and L'Apéritif Lobby Bar
14 meeting rooms and wheelchair accessibility
Complimentary shuttle to local MRT stations

Please note that pets are not allowed.

What dining options are available?

What are the check-in and check-out times?

Check-in at Novotel Singapore On Stevens is available from 03:00 pm, and check-out is until 12:00 pm. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 pm.

Are there any special offers or discounts available?

Yes, Novotel Singapore On Stevens regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.