Pullman Singapore Orchard 5 stars

Customer review rating (ALL Rating) 4.2/5 452 reviews

Hotel extras

  • Gateway to Singapore, and a mere 5 minutes walk to Orchard and Somerset MRT stations

  • Trendy, technology-enabled rooms and suites with spectacular views of Singapore

  • Smart services including a contactless online check-in process and a digital room key

  • Gastronomical experiences with Asian flavours refined with a modern twist

  • 6 unique, cool event spaces that embody a powerful convergence of business and pleasure

Our accommodation(s)

Inspired by the houses of fashion, our 326 rooms and suites are stylish, seamless and smart. Check in online, receive a digital key and head directly to your guestroom for an accelerated arrival. Enjoy the convenience of full in-room automation from your device or Smart TV; leverage the power of integrated entertainment with screen casting.

Hotel location

Pullman Singapore Orchard

270 Orchard Road
238857 Singapore

GPS:1.30344, 103.83624

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  452 reviews

Good location

Customer review rating 2.5/5

R Couples - Confirmed reviews ALL

Several improvements could be made. Front line staff could be friendly and have a smile which would be welcoming. During one of the days, housekeeping cleaned the room but did not clear the used water bottles or coffee cups. These were not replaced. When I called guest services, she mentioned she will ask housekeeping to replace them but no apology was given. She also mentioned that they only clear empty bottles and coffee cups if guest request it. But shouldn't this be part of house keeping? Clearing and providing fresh cups ? Also, I hand soap was not checked and refilled during housekeeping on another occasion. And the following day, body wash was empty. I had to call guest services on various occasions to sort this out and was a tideous experience. On my final day checkout, the male reception staff greeted with a intimidating face. The female staff however was friendly.

Well located, excellent service!

Customer review rating 5.0/5

Her M. Couples - Confirmed reviews ALL

Receptionist was amazing and helpful as I was checking my parents into the room. Thanks for making my dad's birthday a fun one with balloons and all!

Good location but it's too cold!

Customer review rating 4.0/5

Ada Couples - Confirmed reviews ALL

It's located in Orchard, good location. The room is ok overall, nothing to shout about. The staff is friendly, and breakfast served is decent. However, my major grouse is the internal air conditioning is way too cold! I have to pull a jacket on each time i walked to the lounge or cafe.

Good accommodation

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Excellent staff, good food and excellent rooms

Good location, improvement required in services

Customer review rating 3.5/5

Tammy K. Friends - Confirmed reviews ALL

Mixed feeling to this stay. Good: 1. Good location 2. Modern designed 3. Bed is very comfy Improvement required: 1. Cleaning: the team came in to clear the rubbish bin in the room but not clearing the one in the bathroom 2. Bell boy: there is no bell boy available in the morning. And upon checked out, I requested the bell boy comes to bring my luggages down. It took more than 30mins and required me to call for 3 times. Worst, the bell boy didn't come and a person from reception came to bring my luggages down 3. The Eden restaurant: we wanted to order a drink at the restaurant at 10.30pm but we were turned down by one of the waiter. The reason is they are closing down for the day. However, the opening hours clearly mention is open till 11pm. And the order is simple..is only a drink..it doesn't require the kitchen to reopen..

Other web-users rate our hotel

  • 125 reviews 9.4/10 Location
  • 178 reviews 6.2/10 Room
  • 194 reviews 8.1/10 Service
  • 5 reviews 0.4/10 WiFi
  • 70 reviews 8.9/10 Vibe
  • 70 reviews 3.8/10 Comfort
  • 48 reviews 6.8/10 Cleanliness
  • 46 reviews 7.3/10 Breakfast

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