Mercure Singapore On Stevens 4 stars

Customer review rating (ALL Rating) 4.1/5 1,821 reviews

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Description

Hotel extras

  • Tranquil and locally-inspired environment, a lush urban paradise

  • Prime city centre location, near Orchard Road and UNESCO Site, Singapore Botanic Gardens

  • Unlimited high-speed internet access on multiple devices

  • 24 hour room service, gym and laundromat. 35m infinity pool, lap pool, and 4 dining outlets

  • Free parking during lunch and dinner. Overnight parking for hotel guests

Our accommodation(s)

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Hotel location

Mercure Singapore On Stevens

Orchard District, 28 Stevens Road 01 02, 257878
257878 SINGAPORE
Singapore

GPS:1.313439, 103.828417

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE

Nestled in a lush urban greenery, WINESTONE is a culinary concept that combines a selection of wines and reimagined signature Fusion dishes to bring diners on a fresh epicurean journey complemented with affordable quality wines from all over the world.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  1,821 reviews

Customer review rating 3.5/5

Sudhir S. Business - Confirmed reviews ALL

Could be better for especially the room size.Room size as good as IBIS.

Dear Valued Guest, Thank you for your feedback regarding your recent stay. I appreciate your comments about the room size and understand your perspective. While room configurations may vary, we are truly pleased to know that our team’s service and hospitality helped make your stay a more comfortable and positive experience. Delivering warm and attentive service remains our top priority, and your recognition means a great deal to us. We hope to have the opportunity to welcome you again in the future. Yours sincerely, Piotr Kupiec General Manager

Customer review rating 2.5/5

Qianqian Q. Couples - Confirmed reviews ALL

Second time to stay in this hotel. Booked 2 Single beds room, but end up with one Queen size bed. No appologize from the receiption and she told me that I have no choice but accept the one bed room.

Customer review rating 4.5/5

Amitava R. Solo - Confirmed reviews ALL

Enjoyed a Great stay @ Mercure Singapore on Stevens … excellent location! Also a very special thanks to Anand, Emily & Sabina (Executive Lounge) and Chef Anthony and Agnes (Breakfast team) for the warm and wonderful hospitality! Look forward to being back soon :) Ps - the # of treadmills at the gym could probably be increased a bit given the scale and number of guests.

Dear Valued Guest, Thank you for your kind words regarding your recent stay at Mercure Singapore on Stevens. We are delighted to hear that you enjoyed our excellent location and received warm hospitality from our dedicated team members, including Anand, Emily, Sabrina, Chef Anthony, and Agnes. We appreciate your feedback about the gym facilities. Guest suggestions are valuable to us as we continuously strive to enhance our offerings. We will be sure to share this with our partner for their review. We look forward to welcoming you back on your next visit. Yours sincerely, Piotr Kupiec General Manager

Customer review rating 4.5/5

C. H. T. C. H. Friends - Confirmed reviews ALL

Check in and check out was a breeze. Staff was very friendly. Lounge was quiet and a nice place to get work done.

Dear Valued Guest, Thank you for sharing your positive experience at Mercure Singapore on Stevens. We are delighted to hear you found your stay comfortable and enjoyed the friendly service from our staff. It is wonderful that our lounge provided a conducive environment for you to be able to work. Best regards, Piotr Kupiec General Manager

Customer review rating 1.0/5

Yingtzu W. Solo - Confirmed reviews ALL

Wait at the priority desk for 10 minutes and finally got attention. Then spent nearly 20 minutes to complete check in. The front desk lady said most rooms were still dirty so have to give us connecting rooms. I don’t mind connecting rooms but probably could be addressed better. Then I want to check where is the restaurant for breakfast, she then told me breakfast was not included, even I showed her my platinum membership card she still asked me if I would like to purchase breakfast. Later I would like to extend one more night, spoke to one of the guys at front desk. He told me he already added the reservation, just have to renew room key next day. While I showed up the next day, another guy in reception was not able to find the reservation. Also originally I was told $130 plus tax but I ended up getting charged $172.

Other web-users rate our hotel

  • 1,632 reviews 8.4/10 Location
  • 2,217 reviews 6.4/10 Room
  • 2,324 reviews 7.3/10 Service
  • 37 reviews 8.1/10 WiFi
  • 996 reviews 7.4/10 Cleanliness
  • 717 reviews 7.5/10 Amenities
  • 623 reviews 7.4/10 Breakfast
  • 484 reviews 8.1/10 Vibe

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