Mercure Singapore On Stevens 4 stars

Customer review rating (ALL Rating) 4.1/5 1,815 reviews

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Orchard District, 28 Stevens Road 01 02, 257878, 257878 SINGAPORE, Singapore

Description

Hotel extras

  • Tranquil and locally-inspired environment, a lush urban paradise

  • Prime city centre location, near Orchard Road and UNESCO Site, Singapore Botanic Gardens

  • Unlimited high-speed internet access on multiple devices

  • 24 hour room service, gym and laundromat. 35m infinity pool, lap pool, and 4 dining outlets

  • Free parking during lunch and dinner. Overnight parking for hotel guests

Our accommodation(s)

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Hotel location

Mercure Singapore On Stevens

Orchard District, 28 Stevens Road 01 02, 257878
257878 SINGAPORE
Singapore

GPS:1.313439, 103.828417

Telephone
Fax +65 6491 6085

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE

Nestled in a lush urban greenery, WINESTONE is a culinary concept that combines a selection of wines and reimagined signature Fusion dishes to bring diners on a fresh epicurean journey complemented with affordable quality wines from all over the world.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  1,815 reviews

TripAdvisor Rating  4.4/5  1,389 reviews

Certificate of excellence 2025

service is good

TripAdvisor rating 5.0/5

Joyce x TripAdvisor review

I stayed at two nights for a business trip, and it was the perfect choice. The room was quiet and equipped with everything a business traveler needs, including a very fast and reliable Wi-Fi connection. I appreciated the ergonomic workspace. The staff was incredibly efficient and helpful. Special thanks to [Name of staff, if you remember] at the front desk who helped me with [specific help, e.g., printing documents / arranging a taxi]. The breakfast buffet was also excellent, offering a great variety of hot and cold options to start the day right. I will definitely choose this hotel again for future trips.

My stay

TripAdvisor rating 5.0/5

Scenic43670459279 TripAdvisor review

Sabrina was helpful warm and welcoming. Thank you for the excellent service and checking in. Anand is a familiar face at every visit. Gilbert was efficient at clearing plates and facilitated more guests.

Great stay!

TripAdvisor rating 5.0/5

Anika A TripAdvisor review

Overall hotel experience was nice and easy Ridzvan especially was extremely helpful! Very kind man, I wish him all the best.

It was a pleasant stay.. lovely staff

TripAdvisor rating 4.0/5

kristine jane P TripAdvisor review

Good Hotel to stay! Nice quiet location, love the infinity pool. Exceptional housekeeping service by Agnes and Xiaojuan. Kind, professional, attentive, and always quick to help. This is the kind of service that makes you want to come back again and again. Highly appreciated!

Horrendous check in support

TripAdvisor rating 2.0/5

Lewis B TripAdvisor review

Check in wasn’t a good start to our 5 day stay, guy didn’t have a clue what to do eventually got to our room at 1/30 am after being told everywhere was closed no drinks or food available, switched off lights and they were still lit spoke to reception engineer arrived 3am sorted and we slept. Fortunately we met Ramesh the concierge he was our go to guy, if it wasn’t for him we would have checked out.

Dear Valued Guest, Thank you for sharing your feedback regarding your recent stay with us. I sincerely apologize for the inconveniences you experienced during check-in and the subsequent issues with your room. It is concerning to hear that our initial service did not meet your expectations, and I appreciate your recognition of Ramesh's assistance during your stay. Your comments will be taken into consideration as we strive to improve our guest experience. Thank you once again for your feedback. Piotr Kupiec General Manager

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Other web-users rate our hotel

  • 1,532 reviews 8.4/10 Location
  • 2,198 reviews 6.5/10 Room
  • 2,216 reviews 7.5/10 Service
  • 36 reviews 7.3/10 WiFi
  • 1,004 reviews 7.5/10 Cleanliness
  • 668 reviews 7.7/10 Amenities
  • 608 reviews 7/10 Breakfast
  • 467 reviews 6.7/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.