Mercure Singapore On Stevens 4 stars

Name: Mercure Singapore On Stevens | 4-Star Hotel near Orchard - ALL - ALL
Address: Orchard District, 28 Stevens Road 01 02, 257878, SINGAPORE, 257878, Singapore
Telephone: +6564916100
Rating: 4.0

Customer review rating (ALL Rating) 4.0/5 2,013 reviews

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Orchard District, 28 Stevens Road 01 02, 257878, 257878 SINGAPORE, Singapore

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Mercure Singapore On Stevens

Hotel for travellers looking for local and authentic experiences

Step into a lush urban paradise just minutes from Singapore's iconic Orchard Road and UNESCO Heritage Site, Singapore Botanic Gardens. The tranquil and locally inspired 518 guests rooms are influenced by colonial black and white houses. Enjoy a cultural urban retreat in our 4-star hotel for business or leisure, with ergonomic work space, unlimited mobile internet access, state-of-the-art meeting facilities, a 24-hour gym, an infinity pool, a lap pool, a tennis court and 4 dining outlets.

Mercure Singapore on Stevens is a 4 star hotel located in a modern, bustling city - Singapore. Also known as the "Garden City", Singapore is covered with trees and tropical flora and fauna, making it one of the most pleasant cities to live and work in. The architectural design of Mercure Singapore on Stevens has subtle representations of Singapore's nature, culture and heritage - past and present.

Located on Stevens Road, Singapore's prime estate, the 4-star hotel is surrounded by lush greenery and within walking distance to UNESCO heritage site, Singapore Botanic Gardens and Asia's best shopping haven, Orchard Road.

Mercure Singapore on Stevens is no longer just providing a place to rest but a lifestyle and gastronomic destination where fitness enthusiasts, corporate travellers, families, local residents and foodies can enjoy our facilities and great restaurants.

Piotr Kupiec, Hotel Manager

ALLSAFE approved hotel

Hotel extras

Tranquil and locally-inspired environment, a lush urban paradise
Prime city centre location, near Orchard Road and UNESCO Site, Singapore Botanic Gardens
Unlimited high-speed internet access on multiple devices
24 hour room service, gym and laundromat. 35m infinity pool, lap pool, and 4 dining outlets
Free parking during lunch and dinner. Overnight parking for hotel guests

Our accommodation(s)

Room

Superior Room with 1 double bed

2 persons
18 m² / 193 sq ft

Bedding 1 x Queen size bed(s)
Views: City View or Pool side

Room

Superior Room with 2 single beds

2 persons
18 m² / 193 sq ft

Bedding 2 x Twin bed(s)
Views: City View or Pool side

Room

Deluxe Room with 1 double bed

2 persons
18 m² / 193 sq ft

Bedding 1 x Queen size bed(s)
Views: City View or Pool side

Room

Deluxe Room with 2 single beds

2 persons
18 m² / 193 sq ft

Bedding 2 x Twin bed(s)
Views: Pool side or City View

Room

Privilege Floor Room with 1 double bed

2 persons
18 m² / 193 sq ft

Bedding 1 x Queen size bed(s)
Views: City View or Pool side

Room

Privilege Floor Room with 2 single beds

2 persons
18 m² / 193 sq ft

Bedding 2 x Twin bed(s)
Views: City View or Pool side

Take advantage of our Flight + Hotel offers

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Hotel location

Mercure Singapore On Stevens

Orchard District, 28 Stevens Road 01 02, 257878
257878 SINGAPORE
Singapore

GPS:1.313439, 103.828417

+65 6491 6100

+65 6491 6085

Railway station
Bus stop
Airport

Bus Number 105,132,190,972

Bus stop

Access: 100 m / 0.06 mi 1 min walk

Stevens MRT Station

Railway station

Access: 100 m / 0.99 mi 14 min walk / 2 min drive

Taxi

3.3 SGD 3.3 SGD
Limousine

8 SGD 8 SGD
Shuttle

Shuttle scheduled

Details

Shuttle Bus from the hotel to Wheelock Place to Stevens Downtown Mrt Station every 30 mins from 8:00 am until 9:40 pm daily.

Orchard MRT Station

Railway station

Access: 100 m / 0.99 mi 14 min walk / 2 min drive

Taxi

3.5 SGD 3.5 SGD
Limousine

8 SGD 8 SGD
Shuttle

Shuttle scheduled

Details

Shuttle Bus from the hotel to Wheelock Place to Stevens Downtown Mrt Station every 30 mins from 8:00 am until 9:40 pm daily.

Frequency

Every 30 minutes

Singapore Changi Airport

Airport

Access: 2.1 km / 12.4 mi 4 hrs walk / 20 min drive

Taxi

2.5 SGD 2.5 SGD
Limousine

8 SGD 8 SGD
Shuttle

0.9 SGD 0.9 SGD

Shuttle on call, Shuttle scheduled

Details

The City Shuttle will bring passengers to most downtown hotels at a rate of S$10 per adult or S$7 per child (below 12 years of age). Please find out more from www.changiairport.com.

Frequency

Every 15 minutes

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

WINESTONE

Nestled in a lush urban greenery, WINESTONE is a culinary concept that combines a selection of wines and reimagined signature western dishes to bring diners on a fresh epicurean journey complemented with affordable quality wines from all over the world.

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Our guest reviews

Premier Lounge

Sweeteners 1/1/2024 TripAdvisor review

A big shout out to Premier Lounge team esp Glenys and Glenn. They are friendly, extremely attentive to our needs and hardworking. Loved that they remembered what wines we liked and we enjoyed sharing stories.

Shana B. Couples - 12/29/2023 Confirmed reviews ALL

The receptionist was so nicely.. aadhil was very helpful and very polite. Thank you 😊

Dear Shana B., Thank you for taking the time to review your stay at Mercure Singapore On Stevens. We are very glad that you had a pleasant experience with our receptionist Aadhil and appreciate your kind words. Your satisfaction is of utmost importance to us and we always strive to provide the best service possible. Thank you for letting us know that we are doing a good job! It will be a pleasure to read your positive note in TripAdvisor - https://www.tripadvisor.co.uk/Hotel_Review-g294265-d13…-Reviews-Mercure_Singapore_On_Stevens-Singapore.html Warm regards, Ragini Devi Hotel Manager

Good location, horrible experience

Nneka Families - 12/29/2023 Confirmed reviews ALL

I paid for breakfast but wasn't given. The room advertised was bigger than what I got, it was literally a shoe box. Service was poor. I literally had to move over to Novotel, which is next door and that was a heavenly experience!

Dear Nneka Olufunmilayo I., Thank you for staying with us at the Mercure Singapore On Stevens. We are sorry to hear that your experience with us was not up to your expectations and apologize for any inconvenience caused. At Mercure, we strive to ensure our guests have a pleasant and comfortable stay, and will take your feedback into consideration as we continuously strive to improve our services. We are glad that Novotel was able to provide you with the services you desired. Thank you for taking the time to share your experience with us. Warm regards, Ragini Devi Hotel Manager

Small rooms

Chandresh M. Families - 12/29/2023 Confirmed reviews ALL

the amount charged and asked is not suitable for the room size. one bag and 2 pax, room is full. no place to keep bags.

Dear Chandresh m., Thank you for taking the time to share your feedback about your stay at Mercure Singapore On Stevens. We are sorry to hear that the room size was not suitable for your needs. At Mercure, we strive to provide the best experience for our guests. We are continuously looking for ways to make every stay even more comfortable and memorable. We value all guest feedback as it allows us to improve our services in order to exceed guest expectations and provide a truly unique experience. Thank you again for your review. Sincerely, Piotr Kupiec General Manager

Lk Families - 12/29/2023 Confirmed reviews ALL

Stay was more pleasant than the last with a complimentary upgraded room on accor gold status. Saw the priority accor counter for checking in although I dont think it is a dedicated.counter as everyone else is also queuing for it. What is preferable for accor members is a separate counter which only members can queue for. But understandably, perhaps it is also due to space constraint or staff manpower at the hotel.

Dear Lkktan, Thank you for taking the time to share your feedback from your recent stay with us at Mercure Singapore On Stevens. We are delighted to know that we were able to provide you with an upgraded room due to your Accor Gold status. We understand the potential benefit of having a priority counter for Accor members only, and while we are unable to provide that during your check in due to queue, we prioritize our guests experience by ensuring that check-in is as efficient and speedy as possible regardless of their membership status. Alternatively, on your next stay with us, kindly be informed that Gold members onwards can check in at our privilege lounge located at the second floor. Thank you again for sharing your thoughts and we hope to welcome you back soon! Sincerely, Piotr Kupiec General Manager

In partnership with TripAdvisor

Web-users rating

Other web-users rate our hotel

1,103 reviews 8.3/10 Location
1,779 reviews 6.2/10 Room
1,792 reviews 7.2/10 Service
25 reviews 9.4/10 WiFi
841 reviews 7/10 Cleanliness
625 reviews 7/10 Breakfast
485 reviews 7.4/10 Amenities
345 reviews 5.9/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.