Mercure Singapore On Stevens 4 stars

Customer review rating (ALL Rating) 4.0/5 2,320 reviews

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Hotel extras

  • Tranquil and locally-inspired environment, a lush urban paradise

  • Prime city centre location, near Orchard Road and UNESCO Site, Singapore Botanic Gardens

  • Unlimited high-speed internet access on multiple devices

  • 24 hour room service, gym and laundromat. 35m infinity pool, lap pool, and 4 dining outlets

  • Free parking during lunch and dinner. Overnight parking for hotel guests

Our accommodation(s)

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Hotel location

Mercure Singapore On Stevens

Orchard District, 28 Stevens Road 01 02, 257878

GPS:1.313439, 103.828417

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service


Nestled in a lush urban greenery, WINESTONE is a culinary concept that combines a selection of wines and reimagined signature western dishes to bring diners on a fresh epicurean journey complemented with affordable quality wines from all over the world.


Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  2,320 reviews

TripAdvisor Rating  4.5/5  912 reviews

Certificate of excellence 2023

Wonderful Stay

TripAdvisor rating 5.0/5

Dreamer59246915459 Solo travel - TripAdvisor review

Rooms nice and clean. The infinity pool area is lovely and a great place to relax. Travelling on my own I felt really safe here. A big thank you to Sean and Shan who were extremely accommodating and helpful with organising a late check out for me - thank you both.


TripAdvisor rating 5.0/5

jay l TripAdvisor review

*********Ms. Wen Na of housekeeping was great. She make sure that my everyday stay is nice and neat. I’m very grateful on the service she provides on the upkeep of my stay in Mercury Hotel at Steven’s was wonderful*********++++++**

Relaxed and comfortable time in the Mercure Hotel

TripAdvisor rating 4.0/5

J9928AEmichaeld TripAdvisor review

We enjoyed our stay in the Mercure . We booked a suite with privilege Lounge service. The lounge service, especially by Sophia and Gilbert , let us feel very comfortable. The suite was very nice and had two complete bathrooms. The cleaning service of the room was very very late , so we had to complain .

Comfy Place with Excellent Service

TripAdvisor rating 5.0/5

Cassey L TripAdvisor review

Excellent service for the room and atmosphere We really have a great time in here Roy at the reception help us a lot.. Humble and warm welcome from Sofia and Gilbert, give more pleasure having our time in the lounge with their smile and service

Customer review rating 1.5/5

Gill T. Solo - Confirmed reviews ALL

The room was very comfortable and clean after being moved by a charming and efficient member of the reception staff to a room without the smell of someone previously smoking. Breakfast was not a good experience, very busy, nowhere to sit and stale and dry pastries. I had a further two days stay booked and wanted to cancel my breakfast booking but was told I could not do this as I had paid for it in advance, I was very dissatisfied and ended up forgoing this and bought a decent coffee and croissant in your foyer coffee shop. You need to be more flexible with customer requests!

Dear Gill T., Thank you for sharing your feedback with us. We are glad to hear that the room change improved your comfort during your stay. We apologize for the inconvenience you faced during breakfast and the issues with seating availability and the quality of pastries. Regarding your request to cancel the breakfast booking, kindly note that pre-paid bookings come with certain restrictions, but we appreciate your suggestion for more flexibility and will review our policies accordingly. We are pleased to know that you enjoyed the coffee and croissant from FudeBar by Cafe Melba. Your comments are valuable to us as we strive to enhance our guests' experience. Sincerely, Piotr Kupiec General Manager

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Other web-users rate our hotel

  • 1,347 reviews 8.3/10 Location
  • 2,136 reviews 6.3/10 Room
  • 2,163 reviews 7.2/10 Service
  • 32 reviews 9/10 WiFi
  • 1,003 reviews 7.1/10 Cleanliness
  • 723 reviews 7.1/10 Breakfast
  • 589 reviews 7.4/10 Amenities
  • 405 reviews 5.5/10 Food

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