Mercure Singapore On Stevens 4 stars

Customer review rating (ALL Rating) 4.1/5 1,811 reviews

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Description

Hotel extras

  • Tranquil and locally-inspired environment, a lush urban paradise

  • Prime city centre location, near Orchard Road and UNESCO Site, Singapore Botanic Gardens

  • Unlimited high-speed internet access on multiple devices

  • 24 hour room service, gym and laundromat. 35m infinity pool, lap pool, and 4 dining outlets

  • Free parking during lunch and dinner. Overnight parking for hotel guests

Our accommodation(s)

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Hotel location

Mercure Singapore On Stevens

Orchard District, 28 Stevens Road 01 02, 257878
257878 SINGAPORE
Singapore

GPS:1.313439, 103.828417

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE

Nestled in a lush urban greenery, WINESTONE is a culinary concept that combines a selection of wines and reimagined signature Fusion dishes to bring diners on a fresh epicurean journey complemented with affordable quality wines from all over the world.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  1,811 reviews

Customer review rating 2.5/5

Vivi S. Solo - Confirmed reviews ALL

Overall, the hotel itself is pretty good — the facilities are nice and there are plenty of food options around. The pickleball court, gym, and pool were definite highlights. Location-wise it’s not the most accessible, but still manageable. Unfortunately, the service really brought the experience down. The reception staff and even the shuttle driver were very rude, and the one restaurant I tried was disappointing, especially the main course. Great property, but the hospitality was honestly meh. 😒 Would recommend Mercure but probably not Mercure on Stevens because of the services.

Customer review rating 4.5/5

Hendry S. Families - Confirmed reviews ALL

Our stay at Mercure on Stevens is not the first and it will surely not be the last. We love the hotel amenities, facilities and the size of the rooms as well. And we think that the location and the price of the stay fit our needs perfectly. However, I have some constructive criticisms on cleanliness from our last stay. We stayed there on the Jan 31st until Feb 2nd and the room number is 707. The next morning of the first night staying there, I got these itchiness on some parts of my body, waist, left side below armpit, and chest, that become red later on. These bites are usually caused by bed bugs, which I am more prone to them I guess, since my wife did not experience any of it. I hope you will take steps to fix these issues as they caused me quite a bit of inconvenience and discomfort. Thank you.

Customer review rating 5.0/5

A. I. A. B. Business - Confirmed reviews ALL

I stayed many times in mercure by steven hotel, and every stay I experienced happiness frim the staff to hotel pacilities. Especially the food in breaks.. THANK YOU

Customer review rating 3.5/5

Glen S. Families - Confirmed reviews ALL

Good facilities throughout hotel and location was near public transport. Although our in person requests to have tv fixed from day 1 and 2 were never fulfilled for 4 days which was quite disappointing, and rooms too small with very average water pressure and no exhaust fan in bathroom.

Customer review rating 5.0/5

James D. S. Couples - Confirmed reviews ALL

Happy with everything

Dear Valued Guest, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you were satisfied with our location and overall experience. Your kind words will most certainly be a great motivation for our team to continue delivering exceptional service. Best regards, Piotr Kupiec General Manager

Other web-users rate our hotel

  • 1,558 reviews 8.4/10 Location
  • 2,197 reviews 6.5/10 Room
  • 2,219 reviews 7.3/10 Service
  • 35 reviews 7.2/10 WiFi
  • 1,016 reviews 7.5/10 Cleanliness
  • 678 reviews 7.5/10 Amenities
  • 612 reviews 7.1/10 Breakfast
  • 497 reviews 7.1/10 Food

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