Mercure Singapore On Stevens 4 stars

Customer review rating (ALL Rating) 3.9/5 746 reviews

Hotel extras

  • Tranquil and locally-inspired environment, a lush urban paradise

  • Prime city centre location, near Orchard Road and UNESCO Site, Singapore Botanic Gardens

  • Unlimited high-speed internet access on multiple devices

  • 24 hour room service, gym and laundromat. 35m infinity pool, lap pool, and 4 dining outlets

  • Free parking during lunch and dinner. Overnight parking for hotel guests

ALLSAFE approved hotel

Our accommodation(s)

Mercure Singapore on Stevens features 518 tastefully designed rooms near Singapore's iconic shopping district - Orchard, with suites and rooms on the Premier Floor that gives access to the exclusive Premier Lounge. Mercure has a strong commitment towards comfort and quality, with rooms providing a touch of nostalgia with elements from the yesteryears of Singapore.

Hotel location

Mercure Singapore On Stevens

Orchard District, 28 Stevens Road 01 02, 257878
257878 SINGAPORE
Singapore

GPS:1.313439, 103.828417

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

WINESTONE

WINESTONE offers a wide range of quality wines from around the world served alongside Modern European food. This charming restaurant provides the perfect setting for a business lunch, an afternoon with friends or evening wine and dine.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  746 reviews

TripAdvisor Rating  4.0/5  579 reviews

Excellent service SHAIK☺️

TripAdvisor rating 5.0/5

Chia-Jung C TripAdvisor review

Perfect service for SHAIK;) Warm and efficient, help me a lot ෆ The room is simple and cute. But a little bit not that clean. Found a bottle under the bed and some dust cover the desk. So far excellent for the service;)

Nice on the outside, not so nice inside

TripAdvisor rating 2.0/5

Izzhar TripAdvisor review

1. Check in - I arrived at 3.45pm. I booked a single bed room. Front desk staff (a trainee) informed me that my room is not yet ready and is unable to find any available single bed rooms. So I had to stay in a double bed room (joined together). Front desk staff took my passport to verify my details and forgot to gave it back. 2. Room - chipped wall paint, door has scratches. Wooden floor panels were uneven (possibly due to water exposure from bathroom). Understand that space is limited, but wardrobe design is poor - my trousers cannot be hanged without it touching the surface of the table. Cheap dental kit provided that made me think that this was a budget hotel. 3. Make up room / Do Not Disturb signage tries to be clever but may not be obvious or clear to other guests. Also does not hang very well on the door knob. 4. Infestation - I had takeway food to be eaten later during the night (I was fasting). When I woke up to eat, there were ants all over my food! Did not expect this at this hotel. Will not be returning.

Amazing service and wonderful staffs

TripAdvisor rating 5.0/5

StoryNeverWritten TripAdvisor review

Booked for a short 2D1N R&R and it was my birthday. Upon check in, the front desk lady, Pushpa saw that it was my birthday and immediately wished me. She then graciously upgraded my room to a suite and it was an amazing room. Pillows were plush and bed was comfortable. Spacious and I had a nice desk space to do catch up on my work as well. As if the service couldn’t get any more pleasant, Pushpa, Agnes and another lady (I forgot her name) came to my door and surprised me with a complimentary cake. They sang me a birthday song and even took Polaroid pictures. They were so so sweet. Even check out was a breeze. Service really does make a difference when the extra mile was taken out of initiative and not asked. Thank you wonderful ladies. God Bless!

great hotel, good value, will come back again

TripAdvisor rating 5.0/5

L9206UVdavids TripAdvisor review

really happy with my 4 night stay here. Great staff, always helpful. Room is a standard sized city hotel room, good for 2 people but compact. Nice bed. Bathroom is likewise small but has everything you need. The room was quite with good blackout curtains. I did not use the pools or fitness room, but they looked very nice. Breakfast is really good - full western style fare and also Asian, fresh omelets, fresh fruit, beacon etc. Lots of dinner / lunch options to eat from more formal to very casual. There is a 7-11 shop on site also so that was useful. 20 minutes by taxi to the city center, 10 minutes car to Orchard Road (could walk it in 25 minutes) , 30 minutes the airport. Did not use public transport so can't comment on that. It was about USD 200 a night including breakfast. Would definitely stay here again.

Very friendly staff and clean rooms

TripAdvisor rating 5.0/5

Stephan A TripAdvisor review

My girlfriend is in a wheelchair. The hotel has rooms with guardrails near the toilet for her. And the staff was very helpfull. Our room has a very nice view over the city. We got a welcome drink and some bites. The managers is in the picture. She was very friendly.

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Other web-users rate our hotel

  • 548 reviews 8.2/10 Location
  • 830 reviews 6.6/10 Room
  • 821 reviews 7/10 Service
  • 16 reviews 9/10 WiFi
  • 401 reviews 7.7/10 Cleanliness
  • 365 reviews 7.5/10 Breakfast
  • 213 reviews 7.5/10 Amenities
  • 163 reviews 6.5/10 Food

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