Mercure Singapore On Stevens 4 stars

Customer review rating (ALL Rating) 4.1/5 1,803 reviews

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Orchard District, 28 Stevens Road 01 02, 257878, 257878 SINGAPORE, Singapore

Description

Hotel extras

  • Tranquil and locally-inspired environment, a lush urban paradise

  • Prime city centre location, near Orchard Road and UNESCO Site, Singapore Botanic Gardens

  • Unlimited high-speed internet access on multiple devices

  • 24 hour room service, gym and laundromat. 35m infinity pool, lap pool, and 4 dining outlets

  • Free parking during lunch and dinner. Overnight parking for hotel guests

Our accommodation(s)

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Hotel location

Mercure Singapore On Stevens

Orchard District, 28 Stevens Road 01 02, 257878
257878 SINGAPORE
Singapore

GPS:1.313439, 103.828417

Telephone
Fax +65 6491 6085

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE

Nestled in a lush urban greenery, WINESTONE is a culinary concept that combines a selection of wines and reimagined signature Fusion dishes to bring diners on a fresh epicurean journey complemented with affordable quality wines from all over the world.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  1,803 reviews

TripAdvisor Rating  4.4/5  1,397 reviews

Certificate of excellence 2025

Amazing

TripAdvisor rating 5.0/5

Charles W TripAdvisor review

Suren is very amazing and gives 100% support! Most of the people are very nice and pleasant.. rooms are clean though tiny.. great ambience. Network / wifi was good

Deepika is the best!!!

TripAdvisor rating 5.0/5

Discover67324545629 TripAdvisor review

I love Deepika, SHES THE BEST! She gave us the best services etc. Don’t mind the clothes in the fridge yea housekeeper thanks a lot yea

Deepika the best

TripAdvisor rating 5.0/5

Maps62998425472 TripAdvisor review

Great experience love Deepika was the best employee, she gave me the best experience at this hotel as i only had four days

They need more staff and a more efficient front desk

TripAdvisor rating 2.0/5

mrcoxexcel TripAdvisor review

It is potentially a good hotel with good rooms at good prices (and has been very good in the past); this was my third visit to the hotel and it, sadly, seems to be suffering from a severe staff shortage. Lengthy queues at check in taking 30 minutes or more to get to the front - there was capacity for three people to “man” the desk but only one did so and there was no concierge available to help people store or retrieve their bags so these people joined the queue for the attention of the sole member of staff on duty. The same happened at checkout the following day - huge queues. The hotel asks you to check in online before arrival but that's pointless if you still need to wait over 30 minutes to finalise check in and get the room key. Breakfast quality was ok but I'd hope for a less dismal and fuggy room to eat in.

Absolutely excellent 4 star hotel

TripAdvisor rating 5.0/5

rag007hu TripAdvisor review

Had a wonderful and blissful stay in Mercure stevens. Excellent timely services and very helpful & hardworking staff. Suren,Deepika, Gopi & Tiana were so helpful in getting things done very smoothly and swiftly. Rani in the restaurant also very quick in arranging a table for breakfast. Special thanks to cleaning staff keeping our room clean all time. On a whole I highly appreciate the hotel management and hierarchy for the great hospitality. Thank you so much and would love to visit again in future !!

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Other web-users rate our hotel

  • 1,532 reviews 8.4/10 Location
  • 2,198 reviews 6.5/10 Room
  • 2,216 reviews 7.5/10 Service
  • 36 reviews 7.3/10 WiFi
  • 1,004 reviews 7.5/10 Cleanliness
  • 668 reviews 7.7/10 Amenities
  • 608 reviews 7/10 Breakfast
  • 467 reviews 6.7/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.