Pets are allowed. Regarding potential fees, please contact the hotel for information regarding the additional charge.

The Municipal Hotel & Spa Liverpool - MGallery Collection 5 stars

Name: The Municipal Hotel and Spa Liverpool MGallery | City Centre Hotel | Accor - ALL
Address: Municipal Building, Dale Street, LIVERPOOL, L2 2DH, GB
Telephone: +441513323030
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 2,659 reviews

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Municipal Building, Dale Street, L2 2DH LIVERPOOL, United Kingdom

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The Municipal Hotel & Spa Liverpool - MGallery Collection

Boutique hotels with personality for a remarkable travel experience

The Municipal Hotel & Spa is Liverpool's only 5* hotel, located on Dale Street, one of the original seven streets that make up the city centre as we know it today. The hotel is a perfect base to explore the city including its many cultural attractions, shops, bars & restaurants. Offering 179 Luxurious bedrooms and an award winning Spa facility.
Be our guest and visit this landmark building, reminiscing in its tales.

Choose from deluxe, superior, family rooms or suites for unparalleled peace and comfort from the first moment. Beauty and wellness facilities include a tranquil 16m indoor swimming pool, sauna, steam room, jacuzzi and luxury treatments. British brasserie influenced by Liverpool's trade history, with menus reflecting connections to land and sea. Palm Court Bar occupies the central atrium and the Botanic Afternoon Tearoom.

Located in the heart of the City Center, just 8 minutes walk from Lime Street Train station and close to all points of interest. The nearest airport is Liverpool John Lennon Airport which is 8 miles away .

The iconic Municipal Buildings started out life as the home of Liverpool City Council and is now transformed into this amazing luxury hotel. Enjoy your time with us and reminisce in its tales whilst exploring all Liverpool has to offer.

Annie Brown, Hotel Management

Hotel extras

Luxurious central location in Liverpool close to everything you will love about Liverpool
179 modern and luxurious bedrooms with special touches for a memorable experience
Our British brasserie offers delicious dishes from around the globe in a stunning decor
Pampering alert: Thermae spa, city view pool, sauna, nail bar, luxurious treatments, etc.
6 unique boardrooms for meetings and events to remember

Our accommodation(s)

Room

Classic Room with one double bed

2 pers. max
18 m² / 193 sq ft

Bedding 1 x Double bed(s)

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Room

Accessible Classic Room with one double bed

2 pers. max
32 m² / 344 sq ft

Bedding 1 x Double bed(s)
Accessible room

See availabilities

Room

Deluxe Room with one double bed

2 pers. max
20 m² / 215 sq ft

Bedding 1 x Double bed(s)

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Room

Superior Room with one double bed

2 pers. max
25 m² / 269 sq ft

Bedding 1 x Double bed(s)

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Room

Superior Room with two double beds

4 pers. max
36 m² / 387 sq ft

Bedding 2 x Double bed(s)

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Suite

Executive Suite with one double bed

3 pers. max
36 m² / 387 sq ft

Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)

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Suite

Junior Suite with one emperor king-size bed

3 pers. max
55 m² / 592 sq ft

Bedding 1 x King size bed(s) and 1 x Single sofa bed(s)

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Suite

Sir Thomas Suite with one king-size bed

2 pers. max
40 m² / 430 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Suite

The Municipal Suite with one emperor king-size bed

3 pers. max
55 m² / 592 sq ft

Bedding 1 x King size bed(s) and 1 x Single sofa bed(s)
Views: City View

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Suite

Presidential Suite with one emperor king-size bed

2 pers. max
62 m² / 667 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Room

Accessible Classic Room with one double bed

2 pers. max
32 m² / 344 sq ft

Bedding 1 x Double bed(s)
Accessible room

See availabilities

Hotel location

The Municipal Hotel & Spa Liverpool - MGallery Collection

Municipal Building, Dale Street
L2 2DH LIVERPOOL
United Kingdom

GPS:53.4085, -2.9862

+44 151 332 3030

Railway station
Ferries

LIME STREET STATION

Railway station

Access: 2.41 km / 1.5 mi 8 min walk / 5 min drive

LIVERPOOL FREEPORT

Ferries

Access: 4.83 km / 3 mi 1 hrs walk / 10 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

Near the property

Car park

SEAFORTH

A beautiful British brasserie with a worldy exotic twist and touches of Liverpool historical trade past. Menus designed and inspired with global influences showcasing the colourful plates from Liverpool connections to land and sea.

BOTANIC TEAROOM

Our beautifully designed tearoom offers guests a truly divine experience with a Liverpool twist including afternoon tea.

Spa

Introducing the Municipal Thermae Spa, a sanctuary and heavenly invite to precious time. Unwind with unrivalled wellness and beauty experiences using state of the art technology during treatments. Booking is required. Spa and swimming pool chargeable.

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Meetings & Events

Number of Meeting Room: 7
Surface of the largest room: 82 m² / 882 sq ft
Maximum seats capacity: 60
Maximum capacity for banquets: 60

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.5/5 2,659 reviews

Sophia A. Friends - 7/18/2026 Confirmed reviews ALL

Dear Guest, Thank you for your fantastic review. We are delighted to hear that our team made you feel so welcome and well looked after. Your kind words mean a great deal to us, and we are pleased to know you'll be returning. We look forward to welcoming you back to The Municipal Hotel & Spa in the near future. Kind regards, Carlota Ashmore Guest Relations Manager

Adam H. Families - 7/18/2026 Confirmed reviews ALL

If someone had bothered asking how our stay had been when we checked out - or if I’d received this form sooner - I wouldn’t have felt the need to review the hotel on Tripadvisor. Travelling with a child with a food allergy can be stressful and we paid the inflated room rate expecting a five star hotel to cater for celiacs. It doesn’t and we felt misled by the online menu which shows various GF options that actually aren’t GF when you try and order in person. Not allowing children in the pool was the final insult.

Dear Mr H., Thank you for taking the time to share your feedback. We are genuinely sorry to learn that your experience did not reflect the high standards we strive to provide. We particularly regret that we missed the opportunity to speak with you during your departure. Had we been aware of your concerns at the time, we would have welcomed the chance to address them directly and, where possible, improve your experience before you left. Your feedback is invaluable and highlights areas where we need to do better. We hope you will accept our sincere apologies, and should you consider returning in the future, we would welcome the opportunity to restore your confidence in our hotel. With Warmest Regards, Charlotte Whittle - Adams Guest Relations Manager

Cole L. Business - 7/17/2026 Confirmed reviews ALL

Dear Guest, Thank you for your wonderful review. We are delighted to hear you enjoyed your three-night stay and that our team and service made such a positive impression. We truly appreciate your kind feedback and look forward to welcoming you back to The Municipal Hotel & Spa again soon. Kind regards, Carlota Ashmore Guest Relations Manager

Rana S. Families - 7/16/2026 Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear you enjoyed our convenient location and had a wonderful stay. We appreciate your comments and regret that certain aspects of your stay did not meet your expectations. We offer a range of room categories, and we would be delighted to assist you in selecting a more spacious option for your next stay. We hope to have the pleasure of welcoming you back to The Municipal Hotel & Spa Liverpool in the near future. Kind regards, Carlota Ashmore Guest Relations Manager

Nicola F. Families - 7/16/2026 Confirmed reviews ALL

Dear Ms F., Thank you for sharing your wonderful review. We are delighted that your graduation celebration was made even more special with a relaxing spa afternoon, manicure, and overnight stay. It's lovely to hear that our location was so convenient for your celebrations and that you enjoyed your room, the cleanliness, and the amenities provided. We are especially pleased that the friendly service from our team helped make your stay memorable. We'll be sure to share your kind words with our breakfast team, and we'll do our best to identify the lovely young lady who looked after you. Congratulations once again on such a special milestone, and we look forward to welcoming you back for another memorable experience in the future. With Warmest Regards, Charlotte Whittle - Adams Guest Relations Manager