The Sydney Boulevard Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 801 reviews

The Sydney Boulevard Hotel - Image 1
The Sydney Boulevard Hotel - Image 2
The Sydney Boulevard Hotel - Image 3
The Sydney Boulevard Hotel - Image 4
90 William Street, Sydney, 2011 SYDNEY, Australia

Description

Hotel extras

  • Breathtaking views of Sydney Harbour Bridge and city skyline

  • Multiple event venues with panaromic views of the Sydney Harbour Bridge.

  • Easy access to local destinations

  • Secure underground parking

  • Complimentary High Speed WiFi

Our accommodation(s)

Hotel location

The Sydney Boulevard Hotel

90 William Street, Sydney
2011 SYDNEY
Australia

GPS:-33.87408, 151.21667

Telephone
Fax +61 2 9356 2115

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

SEASONS CAFE

With plenty of natural light streaming in through large windows, and patio seating for the warm summer months, casual Seasons Cafe is the perfect place to enjoy a relaxing buffet breakfast.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  801 reviews

Customer review rating 4.0/5

Mark K. Families - Confirmed reviews ALL

Clean comfortable room . We had room on 9th floor for 3 adults. 3rd bed was single wheeled in type but room was big enough . Adequate for 3 nights we were there. 25 minutes ish walk to harbour etc.

Dear Mr K., Thank you for taking the time to share your feedback regarding your recent stay at The Sydney Boulevard Hotel. We are delighted to hear that you found your room clean and comfortable, and that you enjoyed the spaciousness of the room during your family stay. It is also pleasing to know that our location was convenient for your visit to Sydney. At the same time, we appreciate your comments regarding the third bed arrangement. Your feedback has been noted carefully, as we understand the importance of ensuring all bedding configurations provide a comfortable experience for our guests. Thank you once again for your valuable feedback and for choosing to stay with us. We hope to have the opportunity to welcome you and your family back again in the future. Kind regards, Kevin Baek Hotel Operations Manager

Customer review rating 3.0/5

Scott W. Business - Confirmed reviews ALL

Booking system is a scam ! No refund or changes to your booking unless you pay more money ? This system is offensive to us hard working i will think twice before staying here again

Dear Mr W., Thank you for taking the time to share your feedback regarding your recent stay at The Sydney Boulevard Hotel. I was sorry to learn that you were disappointed with the booking conditions and flexibility of your reservation. Booking terms, cancellation policies, and payment conditions are managed at the brand and booking platform level, and may vary depending on the rate type selected at the time of reservation. However, we do understand your concerns and appreciate you bringing this matter to our attention. Thank you again for your feedback. We do hope to have the opportunity to welcome you back in the future and provide you with a more positive experience. Kind regards, Kevin Baek Hotel Operations Manager

Customer review rating 3.5/5

Ebony P. Couples - Confirmed reviews ALL

Great location, short walk to some lovely restaurants and the botanic gardens, bridge and opera house. Accomodation was comfy and had everything we needed.

Dear Valued Guest Thank you for your feedback regarding your recent stay. We appreciate your positive remarks about our location and comfort. Your kind words will be passed on to our devoted housekeeping team. We apologise that your early check in and charges were unexpected and it will be reviewed. Your insights are valuable as we strive to enhance our guest experience. Warm Regards, The Sydney Boulevard Hotel Team

Customer review rating 2.0/5

Joy K. Business - Confirmed reviews ALL

Disappointing

Dear Ms K., Thank you for taking the time to share your feedback regarding your recent stay at The Sydney Boulevard Hotel, and thank you as well for your valued Silver member loyalty. I was very sorry to learn that your stay did not meet your expectations and that several aspects of your room experience caused disappointment. Please accept my sincere apologies for the inconvenience caused. I was particularly concerned to read your comments regarding the curtains, carpet condition, and the television light issue affecting your comfort and sleep quality. Please rest assured that your feedback has been shared with our housekeeping and maintenance teams for immediate review and follow-up. Additionally, we appreciate your feedback regarding gluten free options. Please be assured that we are currently reviewing our available gluten free offerings as part of our ongoing efforts to improve the guest dining experience. We genuinely appreciate you bringing these matters to our attention, as guest feedback is invaluable in helping us improve both our facilities and overall guest experience. Thank you once again for your feedback and continued loyalty. We do hope to have the opportunity to welcome you back for a more comfortable stay in the future. Kind regards, Kevin Baek Hotel Operations Manager

Customer review rating 2.5/5

Dale E. Friends - Confirmed reviews ALL

The hotel is very comfortable with large rooms, comfortable peds and pillows. There was, however, one drawback with my 'upgraded' room - at first it appeared that were was no hot water, either in the bathroom basin or shower. When I spoke to reception about it, they casually told me to turn the tap on and wait 'at least 10 minutes' for the hot water to start flowing. Obviously, this is quite an inconvenience. Every time I wanted hot water I needed to wait at least that long with water flowing until it heated up. There was no indication of this (clearly known issue) when I checked in. I feel like this should be fixed, or at least notify the guest and offer an alternative room. It's unfortunate, because all other aspects of the stay were great.

Dear Dale, Thank you very much for taking the time to share your detailed feedback regarding your recent stay at The Sydney Boulevard Hotel, and for your valued loyalty as a Gold member. We are delighted to hear that you found the hotel comfortable and that you enjoyed the room, bed, and pillows during your stay. However, I would like to sincerely apologise for the inconvenience caused by the delay in hot water availability in your upgraded room. I was disappointed to learn that this issue remained unresolved, particularly after the matter had been raised with our reception team during your stay. Please rest assured that your feedback has been taken very seriously. We have shared your comments with both our management and maintenance teams, and the matter is currently under investigation to better understand the cause and prevent a similar experience for our future guests. Thank you once again for bringing this matter to our attention and for your continued support and loyalty. Guest feedback such as yours is genuinely appreciated, as it assists us in continuously improving the experience we provide. Kind regards, Kevin Baek Hotel Operations Manager

Other web-users rate our hotel

  • 1,446 reviews 9.4/10 Location
  • 1,661 reviews 8.1/10 Room
  • 1,282 reviews 8.3/10 Service
  • 24 reviews 6.7/10 WiFi
  • 846 reviews 8.2/10 Comfort
  • 638 reviews 7.7/10 Cleanliness
  • 316 reviews 5/10 Amenities
  • 293 reviews 4.5/10 Vibe

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