The Sydney Boulevard Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 389 reviews

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Description

Hotel extras

  • Breathtaking views of Sydney Harbour Bridge and city skyline

  • Multiple event venues with panaromic views of the Sydney Harbour Bridge.

  • Easy access to local destinations

  • Secure underground parking

  • Complimentary High Speed WiFi

Our accommodation(s)

Hotel location

The Sydney Boulevard Hotel

90 William Street, Sydney
2011 SYDNEY
Australia

GPS:-33.87408, 151.21667

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

SEASONS CAFE

With plenty of natural light streaming in through large windows, and patio seating for the warm summer months, casual Seasons Cafe is the perfect place to enjoy a relaxing buffet breakfast.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  389 reviews

Customer review rating 3.0/5

Blake S. Couples - Confirmed reviews ALL

I contacted your hotel via email, which I had no response. I called twice to ask for an early check in which I understand isn't always possible. I arrived 30 minutes early and was asked to wait for my room to be ready. Four sets of couples came and waited after I had already been asked to wait and had staff come over to them and we're checked in before me. I understand that the order of people's rooms can't always be in order of service but I felt that because I had made the effort to contact the hotel on three occasions and that we are Gold Accor members that maybe our room may be on their radar. I waited 45 minutes before having to go an ask again if our room was ready to which the receptionist called another staff member to ask for the room to be released. I waited another 10 minutes and was finally given our room key. The key didn't work in the elevator for my floor and I had to wait to go up to the 23rd floor due to another guest sharing the same elevator. After having to come back down to reception I spoke to the same receptionist letting her know my card didn't work. She asked if I had tapped the card on the elevator reader before selecting my floor. I responded that I knew how they worked and she then activated my key properly and it worked. The accommodation itself was of a high standard and the meals we shared were also at a high standard. The check in however was terrible. I feel the communication could have been a lot better.

Customer review rating 3.5/5

Sharon C. Families - Confirmed reviews ALL

We stayed 5 nights and the police were on scene twice that we saw - felt quite afraid during our stay with what occurred in the foyer. The staff were friendly and always helpful. Rooms were very spacious and perfectly comfortable. The beers were very expensive in the bar.

Customer review rating 3.5/5

Martin P. Solo - Confirmed reviews ALL

IT problems checking in which delayed things. Huge room with nice view over the bridge etc. windows were very dirty tho spoiling the view somewhat .

Dear Martin p., Thank you for your feedback regarding your recent stay. I apologize for the inconvenience caused by the check-in process and the condition of the windows in your room. We appreciate your comments, as they help us enhance our guest experience. Best regards, Cass The Sydney Boulevard Hotel

Customer review rating 2.5/5

Jordan G. Couples - Confirmed reviews ALL

Staff where unaware of the deal that was going on room was outdated cupboards didn’t close properly and the shower and bath ran at the same time. Parking was in a great location.

Dear Jordan G., Thank you for sharing your feedback. I am sorry to learn that there was confusion regarding the parking package during your stay. This is certainly not the experience we aim to provide, and I apologise for the inconvenience this caused. Your comments have been shared with the relevant teams to ensure clearer communication and better understanding of our available packages moving forward. We appreciate your feedback and hope to have the opportunity to welcome you back in the future. Kind regards, Kevin Baek Hotel Operations Manager Sydney Boulevard Hotel

Customer review rating 3.5/5

Katie-rese B. Families - Confirmed reviews ALL

Room was very continently located with comfortable beds. The air conditioner was great during the day but over night seemed to be non existent and room became very hot & we had no control over the temperature.

Dear Katie-Rese B., Thank you for your feedback. We are pleased to hear that you appreciated our location and found the beds comfortable. However, we regret that the air conditioning did not meet your expectations and we will investigate this. We take guest comfort seriously and will consider your comments for future improvements. Best regards, Cassandra The Sydney Boulevard Hotel

Other web-users rate our hotel

  • 1,444 reviews 9.3/10 Location
  • 1,604 reviews 8/10 Room
  • 1,237 reviews 8.4/10 Service
  • 25 reviews 7.8/10 WiFi
  • 862 reviews 7.9/10 Comfort
  • 617 reviews 7.8/10 Cleanliness
  • 310 reviews 4.8/10 Amenities
  • 269 reviews 4.5/10 Vibe

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