The Sydney Boulevard Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 392 reviews

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The Sydney Boulevard Hotel - Image 1
The Sydney Boulevard Hotel - Image 2
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The Sydney Boulevard Hotel - Image 4
90 William Street, Sydney, 2011 SYDNEY, Australia

Description

Hotel extras

  • Breathtaking views of Sydney Harbour Bridge and city skyline

  • Multiple event venues with panaromic views of the Sydney Harbour Bridge.

  • Easy access to local destinations

  • Secure underground parking

  • Complimentary High Speed WiFi

Our accommodation(s)

Hotel location

The Sydney Boulevard Hotel

90 William Street, Sydney
2011 SYDNEY
Australia

GPS:-33.87408, 151.21667

Telephone
Fax +61 2 9356 2115

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

SEASONS CAFE

With plenty of natural light streaming in through large windows, and patio seating for the warm summer months, casual Seasons Cafe is the perfect place to enjoy a relaxing buffet breakfast.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  392 reviews

Customer review rating 5.0/5

Elizabeth C. Families - Confirmed reviews ALL

We enjoyed our stay although brief at this hotel. Hotel rooms were nice and the buffet breakfast had plenty of options. The staff at the front desk were lovely and very welcoming and went above and beyond and the breakfast staff were also friendly and kind to our baby. The carpark and price is also a huge asset to this hotel and we would stay here again.

Dear Elizabeth, Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our prime location, the variety offered at our buffet breakfast, and the warm hospitality provided by our staff. It is always gratifying to know that our team made your visit pleasant, especially for your family. We appreciate your positive remarks about our car park facilities as well. We look forward to welcoming you back for another enjoyable stay in the future. Warmest regards, The Sydney Boulevard Hotel

Customer review rating 3.5/5

Natalya K. Business - Confirmed reviews ALL

Well located venue, usually no issues. With that said, the level of customer service during my last trip was very poor.

Dear Ms K., Thank you for staying with us at Sydney Boulevard Hotel. I was disappointed to learn that your experience did not meet your expectations, and I sincerely apologise for the inconvenience caused. As a valued Gold member, your feedback is especially important to us. We truly appreciate you taking the time to share your experience, as it helps us identify areas where we can improve and ensure we deliver the level of service our loyal members expect and deserve. Please be assured that your comments have been shared with the operation team and managers for review and follow-up. We are committed to improving our service standards and learning from this experience. Thank you again for your feedback. We hope to have the opportunity to welcome you back to Sydney Boulevard Hotel for a more positive and seamless stay in the future. Kind regards, Kevin Baek Hotel Operations Manager

Customer review rating 3.0/5

Blake S. Couples - Confirmed reviews ALL

I contacted your hotel via email, which I had no response. I called twice to ask for an early check in which I understand isn't always possible. I arrived 30 minutes early and was asked to wait for my room to be ready. Four sets of couples came and waited after I had already been asked to wait and had staff come over to them and we're checked in before me. I understand that the order of people's rooms can't always be in order of service but I felt that because I had made the effort to contact the hotel on three occasions and that we are Gold Accor members that maybe our room may be on their radar. I waited 45 minutes before having to go an ask again if our room was ready to which the receptionist called another staff member to ask for the room to be released. I waited another 10 minutes and was finally given our room key. The key didn't work in the elevator for my floor and I had to wait to go up to the 23rd floor due to another guest sharing the same elevator. After having to come back down to reception I spoke to the same receptionist letting her know my card didn't work. She asked if I had tapped the card on the elevator reader before selecting my floor. I responded that I knew how they worked and she then activated my key properly and it worked. The accommodation itself was of a high standard and the meals we shared were also at a high standard. The check in however was terrible. I feel the communication could have been a lot better.

Customer review rating 3.5/5

Sharon C. Families - Confirmed reviews ALL

We stayed 5 nights and the police were on scene twice that we saw - felt quite afraid during our stay with what occurred in the foyer. The staff were friendly and always helpful. Rooms were very spacious and perfectly comfortable. The beers were very expensive in the bar.

Customer review rating 3.5/5

Martin P. Solo - Confirmed reviews ALL

IT problems checking in which delayed things. Huge room with nice view over the bridge etc. windows were very dirty tho spoiling the view somewhat .

Dear Martin p., Thank you for your feedback regarding your recent stay. I apologize for the inconvenience caused by the check-in process and the condition of the windows in your room. We appreciate your comments, as they help us enhance our guest experience. Best regards, Cass The Sydney Boulevard Hotel

Other web-users rate our hotel

  • 1,444 reviews 9.3/10 Location
  • 1,604 reviews 8/10 Room
  • 1,237 reviews 8.4/10 Service
  • 25 reviews 7.8/10 WiFi
  • 862 reviews 7.9/10 Comfort
  • 617 reviews 7.8/10 Cleanliness
  • 310 reviews 4.8/10 Amenities
  • 269 reviews 4.5/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.