Hotel Morris Sydney - Handwritten Collection 4 stars

Customer review rating (ALL Rating) 4.4/5 1,746 reviews

Best price
guarantee
Hotel Morris Sydney - Handwritten Collection - Image 1
Hotel Morris Sydney - Handwritten Collection - Image 2
Hotel Morris Sydney - Handwritten Collection - Image 3
Hotel Morris Sydney - Handwritten Collection - Image 4
412 Pitt Street, Haymarket, 2000 Sydney, Australia

Description

Hotel extras

  • A brand new art deco boutique hotel in the heart of Sydney CBD

  • Bar Morris, an intimate wine bar with delicious Italian inspired food.

  • A la carte breakfast is available daily with barista made delicious coffee

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Hotel Morris Sydney - Handwritten Collection

412 Pitt Street, Haymarket
2000 Sydney
Australia

GPS:-33.878796, 151.207398

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Bar Morris

Bar Morris is your culinary haven, open for breakfast, lunch, and dinner. Kick start your day with Industry Beans coffee. Lunch brings daily pasta or panini specials, setting the stage for a lavish Italian dinner and delicious wines & cocktails.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,746 reviews

Customer review rating 1.5/5

Xu L. Couples - Confirmed reviews ALL

Unsatisfied staying experience. 1. When I check in, the front desk didn't greet me with recognizing my member loyalty. She also didn't offer brief introduction about restaurant and breakfast. 2. The room is very ordinary. I cannot feel any heritage part of this hotel. There is a window in my room but cannot see anything just the wall of another building. 3. Around 4am, we were waken up by loud fire alarm. It was a torture! 4. I spent more than 200 dollars one night for accor double advantage offer, then when contact customer service they replied because I booked red hot room so I can not have bonus points. First time I felt I fell into trap and accor is playing the words games to loyal customers. That's a very dangerous move to damage the loyal relationship. 5. I will not recommend anyone to stay in Sydney Morris hotel.

Ciao Xu L. Thank you for taking the time to share such detailed feedback. I am very sorry to read that your stay at Hotel Morris did not meet your expectations, especially given your long history with Accor. Your loyalty deserves a consistently warm and seamless experience and it is clear we fell short for you on several fronts. I apologise that you did not feel recognised as a member on arrival and that the welcome and orientation were not delivered with the care you should expect. This is something we take seriously and I will be addressing it directly with the team. I also understand your disappointment with the room and the limited outlook. Our heritage building does mean some rooms have compact layouts and internal facing windows, but we can always recommend room types that offer more space or a different aspect. I am sorry this was not offered to you. The early morning fire alarm was caused by an external issue and I appreciate how disruptive and unpleasant it was. We should have communicated more clearly and offered a more supportive response afterwards. I apologise that this did not happen. Regarding the Accor Double Advantage offer, I understand how frustrating it must have felt to learn that Red Hot Rooms are excluded. The terms can be confusing and I am sorry this left you feeling misled. I will share your feedback with Accor so they can review how these offers are communicated. Finally, I am sorry that the overall atmosphere and facilities did not create the sense of holiday or special experience you were hoping for. Your comments are important and will help us continue to refine how we present and deliver the boutique character of the hotel. Thank you again for your honesty. I would welcome the chance to restore your confidence in us should you consider returning to Sydney. Grazie Luke Gibbs General Manager Hotel Morris Sydney Handwritten Collection

Customer review rating 4.0/5

Stephen M. Families - Confirmed reviews ALL

It was great

Ciao Stephen Thank you for sharing your feedback. I am pleased to hear that you enjoyed the location, the cosy atmosphere and the friendliness of the team. It is wonderful to know the booking experience felt easy and that your stay overall was a positive one. I am sorry that your room was not ready on arrival. I understand how frustrating this can be, especially when travelling with family. We always aim to have rooms prepared as early as possible and your comment will help us continue to refine our readiness and communication at check in. Thank you again for your comments and for your loyalty as an ALL Gold member. We would be delighted to welcome you back for an even smoother stay on your next visit to Sydney. Grazie Luke Gibbs General Manager Hotel Morris Sydney Handwritten Collection

Customer review rating 4.5/5

Sharnette J. Couples - Confirmed reviews ALL

Had a great stay, good location, funky bar, comfortable bed and very helpful staff

Ciao Sharnette Thank you for your lovely review. I am delighted to hear that you had such a great stay and that the location, the bar and the comfort of the room all came together to create a positive experience. It is also wonderful to know the team made a strong impression throughout your visit. I appreciate your comments on the booking process and the sustainability initiatives, especially the large‑format amenities. It is great to hear these resonated with you. Thank you again for choosing Hotel Morris and for your loyalty as an ALL Gold member. We would be very happy to welcome you back for another warm and comfortable stay in the heart of the city. Grazie Luke Gibbs General Manager Hotel Morris Sydney Handwritten Collection

Customer review rating 5.0/5

Ryden J. Couples - Confirmed reviews ALL

Downstairs bar and restaurant was well put together. Staff were excellent from bar tenders to service desk to cleaners; they worked long hours and were lovely. Technical issue with TV was disappointing and fire alarm evacuation at 4am was unpleasant, however, outside the control of staff who tried diligently - that's all I ask.

Ciao Ryden Thank you for such a generous and detailed review. I am delighted to hear that you enjoyed the bar and restaurant, the room upgrade, the spotless accommodation and the warmth of the team across every touchpoint. Your comments about the service desk in particular will mean a great deal to them. I appreciate you noting the technical issue with the TV and the early morning fire alarm. Both were unfortunate moments and I am grateful for your understanding, especially given that the team worked hard to support guests through the disruption. Your balanced perspective is very kind. It is wonderful to hear that you enjoyed dinner, the bar experience and the approach to a smaller, high quality menu. The team will be thrilled to know their effort and attention to detail were recognised. Thank you again for choosing Hotel Morris and for your loyalty as an ALL Gold member. We look forward to welcoming you back for another comfortable stay in the heart of Sydney. Grazie Luke Gibbs General Manager Hotel Morris Sydney Handwritten Collection

Customer review rating 3.5/5

Zhiqi W. Solo - Confirmed reviews ALL

Small room, the circulation layout was not well designed, the natural lighting was average, there were no slippers provided, and we were woken up by the fire alarm in the middle of the night without receiving any compensation or apology.

Ciao Zhiqi Thank you for sharing your feedback. I am pleased to hear that the team made a strong impression and that the WiFi and location worked well for your stay. I am sorry that several aspects of the room did not feel comfortable for you. Our heritage footprint means some rooms are compact with limited natural light, and I understand how this can affect the overall experience. We can always recommend a room type with more space and a different layout for future stays. I also apologise that slippers were not provided. They are available on request for all room types except our Grande and Dante King rooms where they are already included. We would have been very happy to arrange them for you during your stay. Your comments on cleanliness have also been shared with the housekeeping team so we can address this immediately. The early morning fire alarm was caused by an external issue and I appreciate how disruptive it was. I am sorry that you did not receive an apology at the time. We will ensure our communication during unexpected events is clearer and more supportive. Thank you again for your feedback. It helps us refine the experience for all guests and we would welcome the chance to look after you again. Grazie Luke Gibbs General Manager Hotel Morris Sydney Handwritten Collection

Other web-users rate our hotel

  • 794 reviews 9.6/10 Location
  • 1,205 reviews 7/10 Room
  • 1,218 reviews 8.7/10 Service
  • 23 reviews 5.6/10 WiFi
  • 628 reviews 4.3/10 Comfort
  • 511 reviews 9.1/10 Vibe
  • 351 reviews 6.6/10 Cleanliness
  • 243 reviews 7.4/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Sydney