Hotel Morris Sydney - Handwritten Collection 4 stars

Customer review rating (ALL Rating) 4.4/5 1,721 reviews

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412 Pitt Street, Haymarket, 2000 Sydney, Australia

Description

Hotel extras

  • A brand new art deco boutique hotel in the heart of Sydney CBD

  • Bar Morris, an intimate wine bar with delicious Italian inspired food.

  • A la carte breakfast is available daily with barista made delicious coffee

Our accommodation(s)

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Hotel location

Hotel Morris Sydney - Handwritten Collection

412 Pitt Street, Haymarket
2000 Sydney
Australia

GPS:-33.878796, 151.207398

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Bar Morris

Bar Morris is your culinary haven, open for breakfast, lunch, and dinner. Kick start your day with Industry Beans coffee. Lunch brings daily pasta or panini specials, setting the stage for a lavish Italian dinner and delicious wines & cocktails.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,721 reviews

Customer review rating 5.0/5

Penny A. Couples - Confirmed reviews ALL

Always a pleasure, lost count how many times I’ve stayed 😊

Customer review rating 1.0/5

Adam F. Solo - Confirmed reviews ALL

Dear General Manager, I am writing to share feedback regarding my recent stay at your hotel following Mardi Gras. After a long and wonderful day, I arrived excited to check in. I had booked using an Accor Plus Family & Friends rate. Having worked for Accor for many years myself, I understand the value of this benefit and the importance of adhering to its verification requirements. In my excitement for the trip, I unfortunately did not have my friend’s Heartist card details immediately on hand. When asked to provide verification, I politely apologised and began trying to obtain the required information. During this process, I felt increasingly uncomfortable. While I was attempting to respond and resolve the matter, the manager on duty was simultaneously speaking over me in French to another guest, offering them warmth and enthusiasm that felt noticeably absent in my interaction. The contrast was difficult not to notice. I completely respect the need to validate staff rates. However, the manner in which the situation was handled made me feel unwelcome and, quite honestly, embarrassed. I was asked multiple times for additional proof, including payslips, despite actively trying to provide the necessary details. Eventually I was able to supply valid confirmation and the rate was accepted. What saddened me most was not the policy itself, but how I felt during the exchange. As someone who has worked for the company and trained teams in customer service, I firmly believe that people remember how you make them feel far more than the policies you enforce. I left the desk feeling like an inconvenience rather than a valued guest — and that was disappointing, particularly given my long-standing respect for the Accor brand. I even offered to check in at the full public rate to avoid any further inconvenience, but the overall tone of the interaction had already left its mark. I share this feedback not out of anger, but because I genuinely care about the brand and the standards it represents. I have always been proud to have worked for Accor, and I know the company is capable of delivering exceptional, heartfelt hospitality. I simply hope that my experience can serve as constructive feedback to ensure future guests — particularly those with long-standing loyalty — feel welcomed rather than scrutinised. Thank you for taking the time to read this. Kind regards, Adam

Customer review rating 4.0/5

Carrie H. Couples - Confirmed reviews ALL

The hotel is well located in an older heritage building, which gives the hotel it's character. Easy walk to trains and light rail as well as shopping, theatres, Darling Harbour etc.

Dear Carrie, Thank you very much for taking the time to share your feedback and for your lovely rating. We’re so pleased to hear that you enjoyed your stay with us. It’s always rewarding to know that our hotel’s character and location helped make your visit a pleasant one. Your kind comments have been shared with the team and truly mean a lot to us. We would love to welcome you back to Hotel Morris again soon. Have a lovely day, Lily Dacier-Falque Assistant Manager Hotel Morris Sydney – Handwritten Collection

Customer review rating 5.0/5

Ellie T. Couples - Confirmed reviews ALL

We stayed for only one night as we were in Sydney for a concert, the hotel had everything we needed for a quick stay. There was construction right outside when we arrived and we were amazed at how quiet the hotel was inside, you wouldn't have even known what was going on outside. We had a drink and a bowl of chips downstairs before we headed out and the staff were lovely throughout our whole stay. We come to Sydney quite often for only a night or two and we will definitely stay here again. Also, the night we stayed happened to be valentines day and there were complimentary cookies in our room upon arrival, lovely touch!

Ciao Ellie, What can we say but WOW! Happy Valentines, Thank you for taking the time to share your lovely feedback, I am thrilled you enjoyed your stay with us. I always appreciate the opportunity to recognize our team If I could be so bold, could I kindly request that you to share your feedback with the wider traveling community via the below link? https://www.tripadvisor.com.au/UserReviewEdit-g27…-d25…-Hotel_Morris_Sydney_Handwritten_Collection-Haymarket_New_South_Wales.html Thank you again and I cannot wait to welcome you back to Hotel Morris. Grazie, Luke Gibbs General Manager Hotel Morris Sydney - Handwritten Collection

Customer review rating 4.5/5

Gary M. Business - Confirmed reviews ALL

Very centrally located in the Thai Town area, short walk to metro and tram stops and CBD. Well equipped rooms and nice bathroom.

Dear Gary, Thank you very much for taking the time to share your feedback and for your excellent rating. We truly appreciate you choosing to stay with us. We’re pleased to know that your stay was a positive one, and your comments have been shared with the team as encouragement for the work they do every day. We hope to have the pleasure of welcoming you back again soon. Have a lovely day, Lily Dacier-Falque Assistant Manager Hotel Morris Sydney – Handwritten Collection

Other web-users rate our hotel

  • 776 reviews 9.6/10 Location
  • 1,185 reviews 7.2/10 Room
  • 1,214 reviews 8.9/10 Service
  • 22 reviews 6.6/10 WiFi
  • 642 reviews 4.4/10 Comfort
  • 502 reviews 9.4/10 Vibe
  • 332 reviews 6.8/10 Cleanliness
  • 227 reviews 8.7/10 Bar

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