Mercure Sydney Bankstown 4 stars

Customer review rating (ALL Rating) 4.2/5 807 reviews

Best price
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Mercure Sydney Bankstown - Image 1
Mercure Sydney Bankstown - Image 2
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8 Greenfield Parade, Entry from 6 Mona Street, 2200 BANKSTOWN, Australia

Description

Hotel extras

  • Access to all Sports Club restaurants, bars, gym, meeting rooms, theatre and kids playground

  • Convenient Access to Sydney Olympic Park Stadium and Entertainment venues

  • All rooms are fitted with air conditioners, kitchenettes and Chromecast TVs

  • Free and secure undercover parking

  • The hotel requires a valid ID to be presented upon check-in (rules by Bankstown Sports Club).

Our accommodation(s)

Hotel location

Mercure Sydney Bankstown

8 Greenfield Parade, Entry from 6 Mona Street
2200 BANKSTOWN
Australia

GPS:-33.917301, 151.035843

Telephone
Fax 000000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  807 reviews

TripAdvisor Rating  3.5/5  17 reviews

Well located

Customer review rating 4.0/5

Stephen Friends - Confirmed reviews ALL

Stayed to attend an awards dinner on site

Dear Stephen, Thank you for choosing to stay with us for your awards dinner! We're glad to hear that our convenient location served you well during your visit. Being close to the event venue certainly adds to the ease and enjoyment of your stay. We hope the dinner was a success, and we look forward to welcoming you back for future events or any other occasions you may have in the area. If there's anything more we can do to enhance your experience next time, please don't hesitate to let us know. Kind regards, Mercure Sydney Bankstown

OK, a few room issues.

Customer review rating 3.5/5

Michael Business - Confirmed reviews ALL

Stayed here numerous times, and will again. On this occasion the room had a few issues. The fridge was not working correct and was smelly, couldn't understand why small milk capsules kept being put into it, the person doing so would have smelt and known something wrong. Also the coffee machine, although it worked, the front cover kept falling off exposing the internals of the machine including electrical. The cover was put into the cutlery drawer instead of the machine being replaced. Also, the water pressure was odd where it pulsed. I was on the 9th floor and two weeks earlier on the 10th floor this did not occur. It wasn't a huge issue, just something that was noticeable.

Dear Michael, Thank you for your continued loyalty and for taking the time to share your feedback with us. We sincerely apologise for the inconveniences you experienced during your recent stay. It's disappointing to hear about the issues with the fridge, coffee machine, and water pressure in your room. Maintaining the quality of our amenities and ensuring everything functions properly is of utmost importance to us, and we regret that we fell short of your expectations in this regard. Rest assured, we will address these concerns with our housekeeping and maintenance teams to ensure that similar issues are avoided in the future. Your feedback helps us to identify areas for improvement, and we appreciate your patience and understanding. We value your patronage and look forward to the opportunity to welcome you back for a more seamless and enjoyable stay. If there's anything specific you would like us to address or if there's anything else we can do to make your next stay more comfortable, please don't hesitate to let us know. We're here to ensure that your future stays meet and exceed your expectations. Kind regards, Mercure Sydney Bankstown

Great stay

Customer review rating 4.5/5

John D. Friends - Confirmed reviews ALL

Awesome, friendly staff to greet you at front door, helpful in directing us to which lift to use. Room was spacious and very tidy and clean. Everything we needed.

Dear John, Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that you enjoyed your stay and that our staff made you feel welcome right from the moment you arrived. Providing excellent service and a clean, comfortable environment are top priorities for us, and we're delighted that we could meet your expectations. Your kind words mean a lot to us, and we'll be sure to pass along your compliments to our team. We hope to have the pleasure of welcoming you back for another great stay in the future! Kind regards, Mercure Sydney Bankstown

Customer review rating 4.0/5

Neil Business - Confirmed reviews ALL

Generally very good

Dear Neil, Thank you for taking the time to share your feedback with us. We're pleased to hear that you had a generally positive experience during your stay, scoring us an 80 out of 100. Your satisfaction is important to us, and we appreciate your acknowledgment of the various amenities and services we offer. We're also grateful for your constructive feedback, as it helps us identify areas for improvement. Rest assured, we'll review your comments internally to see how we can enhance our services and address any concerns raised, such as ensuring closer attention to specific room requests and exploring alternative options for check-in processes and payment methods. We value your patronage and hope to have the opportunity to welcome you back for an even better experience in the future. If there's anything else you'd like to share or if there are specific areas where you feel we could improve, please feel free to let us know. Your input is invaluable to us as we strive to continuously improve our offerings and exceed your expectations. Kind regards, Mercure Sydney Bankstown

well located for the function we were attending

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

it was OK, room was clean.

Dear Terry, Thank you for taking the time to share your feedback with us. We're glad to hear that our hotel's location suited your needs for the function you were attending and that you found your room to be clean. If there's anything specific that we could improve upon to enhance your experience during future visits, please feel free to let us know. We appreciate your input and hope to welcome you back for an even better stay next time. Best regards, Mercure Sydney Bankstown

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Other web-users rate our hotel

  • 465 reviews 9.2/10 Location
  • 715 reviews 6.2/10 Room
  • 517 reviews 7.3/10 Service
  • 14 reviews 6/10 WiFi
  • 329 reviews 5.9/10 Cleanliness
  • 299 reviews 6.1/10 Amenities
  • 62 reviews 5.8/10 Breakfast
  • 10 reviews 3/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.