Mercure Sydney Bankstown

Customer review rating (ALL Rating) 4.3/5 1,229 reviews

Mercure Sydney Bankstown - Image 1
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Description

Hotel extras

  • Access to all Sports Club restaurants, bars, gym, meeting rooms, theatre and kids playground

  • Convenient Access to Sydney Olympic Park Stadium and Entertainment venues

  • All rooms are fitted with air conditioners, kitchenettes and Chromecast TVs

  • Free and secure undercover parking

  • The hotel requires a valid ID to be presented upon check-in (rules by Bankstown Sports Club).

Our accommodation(s)

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Room 1

Hotel location

Mercure Sydney Bankstown

8 Greenfield Parade, Entry from 6 Mona Street
2200 BANKSTOWN
Australia

GPS:-33.92013, 151.03275

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Enjoy a buffet breakfast hosted in the Greenfields Bistro seven days per week, featuring a mix of hot and cold options, fresh pastries, tea, coffee, and healthy choices.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,229 reviews

Customer review rating 3.5/5

Peter T. Couples - Confirmed reviews ALL

Dear Peter, Thank you for taking the time to share your feedback. We're pleased to hear you had a comfortable stay with us. We also appreciate you bringing the issues with the room to our attention. We apologise that the phone was not working and that one of the power points was not securely fixed to the wall. This is certainly not the standard we aim to provide. Our maintenance team has been notified so these items can be inspected and rectified as soon as possible. Thank you again for your comments. We hope to have the opportunity to welcome you back and provide you with an even better experience. Kind Regards, James Front Office Manager

Customer review rating 4.0/5

Tracy T. Families - Confirmed reviews ALL

Dear Tracy, Thank you for your wonderful review. We're delighted to hear you had a great experience, enjoyed the variety of restaurants, and found your room comfortable and well equipped. We appreciate your kind words and look forward to welcoming you back to Mercure Sydney Bankstown again soon. Kind regards, James Front Office Manager

Customer review rating 1.0/5

Cathie D. Friends - Confirmed reviews ALL

Dear Cathie, Thank you for your feedback. We're sorry to hear your arrival and departure experience did not meet expectations. We apologise that the lift and room access system was not explained clearly at check-in, and that Reception was unattended when you required assistance. Your comments have been shared with our team to help improve both our communication and service. We appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future. Kind regards, James Front Office Manager

Customer review rating 4.0/5

Joseph H. Business - Confirmed reviews ALL

Dear Joseph, Thank you for your wonderful feedback. We're delighted to hear you had a comfortable stay, found the booking process quick and easy, and that our team provided friendly and attentive service. We're also pleased you were happy with the cleanliness of your room. We appreciate your support and look forward to welcoming you back to Mercure Sydney Bankstown again soon. Kind regards, James Front Office Manager

Customer review rating 4.5/5

Cristy G. Solo - Confirmed reviews ALL

Dear Christy, Thank you for your feedback. We're pleased to hear you enjoyed a comfortable stay and the great food choices available. We also appreciate you letting us know about the power point in Room 505. Guest safety is our highest priority, and we have shared your comments with our maintenance team so it can be inspected immediately. Thank you again for bringing this to our attention, and we look forward to welcoming you back to Mercure Sydney Bankstown. Kind regards, James Front Office Manager

Other web-users rate our hotel

  • 517 reviews 9.5/10 Location
  • 752 reviews 6.6/10 Room
  • 612 reviews 7.5/10 Service
  • 8 reviews 5.2/10 WiFi
  • 352 reviews 5.8/10 Cleanliness
  • 337 reviews 6.2/10 Amenities
  • 68 reviews 3.9/10 Breakfast

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