Mercure Sydney Bankstown

Mercure Sydney Bankstown

Customer review rating (ALL Rating) 3.9/5 75 reviews

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Hotel extras

  • Access to all Sports Club restaurants and bars

  • Convenient Access to Sydney Olympic Park Stadium and Entertainment venues

  • All rooms with kitchenette facilities

  • Free and secure undercover parking

Hotel location

Mercure Sydney Bankstown

8 Greenfield Parade, Entry from 6 Mona Street
2200 BANKSTOWN
Australia

GPS:-33.917301, 151.035843

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

THE BAR Non contractual photo

The Bar is situated in the heart of the Rainforest Lounge. The ever popular Rainforest Lounge is unique to Bankstown Sports with its lush greenery depicting a tranquil rainforest. A relaxing space to escape the hustle and bustle. AccorPlus not applicable.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  75 reviews

Customer review rating 3.0/5

Grant Business - Confirmed reviews ALL

Reception seemed to be distracted

Dear Grant S., Thank you for taking the time to tell us about your experience at the Mercure Sydney Bankstown. I am sorry that your arrival experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem you mentioned at checkin and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tim Nott General Manager

Customer review rating 3.0/5

Maria Couples - Confirmed reviews ALL

I paid for a Superior room for my Husband and myself for 2 nights.... asked for more toilet paper when they were servicing room but upon returning to room no toilet paper (we ended up getting some from someone else) and no refill of Nespresso pods - only received 2 pods for 2 people for 2 nights. I found the room comfortable but felt like they were stingy with amenities. When you pay nearly $240 per night you would think that you would be looked after.

Dear Maria A., Thank you for taking the time to tell us about your experience at the Mercure Sydney Bankstown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. You are absolutely correct this should not have happened. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tim Nott

Good stay

Customer review rating 4.0/5

David R. Couples - Confirmed reviews ALL

Main issue was lack of advance information about who provided free parking (Queenstown Sports Club), how the hotel was accessed (through Sports Club Entrance) and that bmuch of signage and available information related to the recent owners of the hotel(Travel Lodge). This caused a lot of confusion and stress after a long drive to arrive at location of hotel without clear information. I expect better from Mercure Hotels.

Central location for Sydney exoerience

Customer review rating 4.0/5

Karen Couples - Confirmed reviews ALL

Western Sydney location to be near family for a funeral. Great to have train station on the door step.

Good stay

Customer review rating 4.0/5

Kevin Families - Confirmed reviews ALL

Long time guest, years, staff really good, would holiday as much as we have in past But 25 to 30 price rise too much, we are Accor members as well, pity, we like staying in Bankstown

Other web-users rate our hotel

  • 341 reviews 9.2/10 Location
  • 470 reviews 7/10 Room
  • 276 reviews 6/10 Service
  • 8 reviews 5.2/10 WiFi
  • 237 reviews 7.3/10 Cleanliness
  • 208 reviews 6.1/10 Amenities
  • 36 reviews 4.1/10 Breakfast

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