Mercure Sydney Bankstown

Customer review rating (ALL Rating) 4.3/5 1,239 reviews

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Description

Hotel extras

  • Access to all Sports Club restaurants, bars, gym, meeting rooms, theatre and kids playground

  • Convenient Access to Sydney Olympic Park Stadium and Entertainment venues

  • All rooms are fitted with air conditioners, kitchenettes and Chromecast TVs

  • Free and secure undercover parking

  • The hotel requires a valid ID to be presented upon check-in (rules by Bankstown Sports Club).

Our accommodation(s)

Hotel location

Mercure Sydney Bankstown

8 Greenfield Parade, Entry from 6 Mona Street
2200 BANKSTOWN
Australia

GPS:-33.92013, 151.03275

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Enjoy a buffet breakfast hosted in the Greenfields Bistro seven days per week, featuring a mix of hot and cold options, fresh pastries, tea, coffee, and healthy choices.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,239 reviews

TripAdvisor Rating  3.5/5  24 reviews

Customer review rating 4.5/5

Ken S. Business - Confirmed reviews ALL

Clean well appointed rooms

Dear Ken, Thank you for your feedback regarding your stay. We are delighted to hear that you found our rooms to be clean and well-appointed. We hope to welcome you back to the hotel in the future. Kind Regards, James Front Office Manager

Customer review rating 3.0/5

Susan D. Couples - Confirmed reviews ALL

Still a great location but unfortunately the cleanliness of the rooms and general upkeep is not as good. Bathroom floor under vanity unit was unsweep. There was black mould in the corner of shower. Towels were stained, as was the dish drying towel. There was also a dirty plastic carry bag with something nasty in the bottom left in the back of one of the cupboards. I've stayed here at least 8 times over the last 10 years and this visit was disappointing.

Dear Susan, Thank you for taking the time to share your feedback regarding your recent stay. I sincerely apologise that your experience did not meet the high standards we strive to uphold, particularly concerning the cleanliness and maintenance of your room. Your observations regarding the bathroom and towels are concerning, and I assure you that this feedback is invaluable. It is regrettable that your stay was not reflective of the quality you have come to expect from us over the years. We appreciate your loyalty and hope to provide you with a more satisfactory experience in the future. Kind Regards, James Front Office Manager

Customer review rating 4.0/5

Jeff C. Business - Confirmed reviews ALL

Easy accessibility from car park to reception. Room clean and comfortable

Dear Jeff, Thank you for your feedback regarding your recent stay. We are pleased to hear that our location was convenient for your work, and that you found our facilities to be accessible and your room clean and comfortable. Kind Regards, James Front Office Manager

Customer review rating 4.5/5

Jacqueline S. Couples - Confirmed reviews ALL

Comfortable, super location, free parking ... What more could you want.

Dear Jacqueline, Thank you for your feedback regarding your stay with us. We are delighted to hear that you appreciated our prime location, comfortable accommodation, and complimentary parking. Unfortunately we were fully booked on one of the nights you stayed so we were unable to give a complimentary upgrade. We hope to welcome you back soon. Kind Regards, James Front Office Manager

Customer review rating 4.5/5

Ben O. Business - Confirmed reviews ALL

Friendly and professional

Dear Ben, Thank you for your feedback regarding your recent stay. We are pleased to know that you found our location convenient and our team to be friendly and professional. I will pass on your feedback to Sacha who checked you in. Kind Regards, James Front Office Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 556 reviews 9.4/10 Location
  • 796 reviews 6.9/10 Room
  • 641 reviews 7.7/10 Service
  • 13 reviews 5.9/10 WiFi
  • 372 reviews 6.4/10 Cleanliness
  • 348 reviews 6.9/10 Amenities
  • 78 reviews 4.2/10 Breakfast
  • 16 reviews 4/10 Bar

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