The William Inglis - MGallery 5 stars

Customer review rating 4.7/5 2,852 reviews

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The William Inglis - MGallery
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+ 23 Services

Hotel extras

Celebrating racing history and the thoroughbred, The William Inglis MGallery By Sofitel is a boutique 5 star hotel. Located in the Riverside Stable precinct and adjacent to the Warwick Farm racecourse, the project build was $140 mil and opened in 2018.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • KINGSFORD SMITHPaying
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Cash machine
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • MassagePaying
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

The William Inglis - MGallery

155 Governor Macquarie Drive
2170 warwick farm
australia

Tel: +61283243460

Fax: (+61)2/83243460

Check-in from 14h00

Check out up to 11h00

  • By plane

    KINGSFORD SMITH At 25km / 15 miles - Shuttle paying

  • By helicopter

    BANKSTOWN AIRPORT At 6km / 3 miles

  • By train

    WARWICK FARM At 0km / 0 miles

GPS :-33.914692, 150.945554

Our accommodation(s)

All Superior rooms feature Smart TV, centrally controlled lighting, mini bar, beautifully appointed bathrooms and extensive views from all rooms.

Superior Room with 1 kingsize bed

  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

Superior Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

Superior Room with 1 queensize bed

Accessible room
  • Max. number of persons: 2
  • Area: From 35 / 377 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

DELUXE ROOM WITH 1 KINGSIZE BED

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)
Rooms

Our restaurants and bars

NEWMARKET ROOM

Type of cuisine: Other cooking style

The Newmarket Room is open for Breakfast, Lunch and Dinner. It can host 100 guests indoors, witha further 100 seats in the beautiful garden area adjacent to the Inglis Arena and Wedding Pavilion.

Menu (PDF)

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HEROIC CAFE

Type of cuisine: Cafe

The Heroic Café is located on the ground floor. The perfect place to start the day with a great coffee or one of our signature Bacon and Egg Rolls.

1867 LOUNGE

Non contractual photo

1867 Lounge is a celebration of the year Inglis commenced operations. Located on Level 1, it offers an intimate setting for 40 guests. Relax around the fireplace with a Scotch from our extensive Whiskey menu. Private function rooms are available.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CHILTERN ROOF TOP BAR

Non contractual photo

The Chiltern Rooftop bar offers panoramic views of the racecourse and South West Sydney. Available for private cocktail functions of up to 100 guests.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 600

  • Maximum capacity: 900 people

  • Maximum banquet capacity: 600 people

Find out more

Our guest reviews for
The William Inglis - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

2,852 reviews

tripadvisor

TripAdvisor Rating 4.5/5

137 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Lovely quiet location but close enough to the city!

Customer review rating 5.0/5

Liz B. Business - 02/03/2021 Confirmed reviews ALL

Always a pleasure staying and dining at the Inglis. The staff are always attentive and do everything they can to keep us happy :-) The day spa is also amazing. The perfect south western Sydney retreat.

Dear Liz B., We very much appreciate your comments regarding your stay at the The William Inglis - MGallery. It is always a pleasure to receive feedback. I am so sorry for the mix up we had on your check-in. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Krystel C.M. Assistant Manager

Great location, price and facilities

Customer review rating 4.5/5

Anastasia D. Friends - 01/03/2021 Confirmed reviews ALL

We booked to stay there for a weekend surprise birthday for our friend! My feedback to improve the venue : Need to change the bathroom windows in the rooms to complete wooden top to ground doors for privacy and hygiene. As rooms become smelly due to bathroom idiots Need to do something about the flies in your eating areas So unhygienic and a terrible experience for germs to infest in your good food

Dear Anastasia D., Thank you for taking the time to tell us about your experience at The William Inglis - MGallery by Sofitel. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I have shared your feedback with the appropriate department managers regarding your comments in relation to the flies in our dining space which we are taking the suitable measures to address the problem. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Samantha P Assistant Manager

Beautiful hotel, comfortable and clean

Customer review rating 4.5/5

Andrea Couples - 01/03/2021 Confirmed reviews ALL

This is the second time I have stayed at this hotel with my fiancé, and we love it! It is such a lovely room and the decor is gorgeous. Such a great hotel in the west!

Dear Andrea B., We very much appreciate your comments regarding your stay at the The William Inglis - MGallery. I am glad that you had a comfortable stay with us. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be a better one. Sincerely, Krystel C.M. Assistant Manager

Unexpected luxury

Customer review rating 4.0/5

Anonymous Friends - 01/03/2021 Confirmed reviews ALL

The hotel is luxurious, very clean and super quiet, despite many people staying, we felt as if we were the only people in the hotel at times. The block out curtains are great and work very well. The only negatives were the bathroom layout in the room we stayed in (no main door and only 2 stall type doors to the shower and toilet) so privacy is an issue, and the firm mattress which was way to hard for our liking.

Dear Jackie M., We very much appreciate your comments regarding your stay at the The William Inglis - MGallery. It is always a pleasure to receive feedback. We have other type of rooms with different bathroom configuration which you might want to try on your next stay with us. I am so sorry for the discomfort you had with our beds, we can always put a topper to make it a little bit softer for you preference. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be a better one. Sincerely, Krystel C.M. Assistant Manager

Excellent stay.

Customer review rating 5.0/5

Warren L. Business - 28/02/2021 Confirmed reviews ALL

The William Inglis keeps presenting as a 5 star location !

Dear Warren L., We very much appreciate your generous comments regarding your stay at the The William Inglis - MGallery. Thank you for always leaving us great feedbacks every time you stay with us. It is always a pleasure to receive feedback. I will share your comments with our team. Will and his team will be delighted to read this review! I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Krystel C.M. Assistant Manager

Perfect Gateway

Customer review rating 5.0/5

Deb Families - 27/02/2021 Confirmed reviews ALL

We booked the hotel to celebrate our Anniversary. Nestled on the outskirts of Liverpool (future airport city), this is a truly a hidden crown of South-western Sydney. The hotel is a perfect blend of contemporary interior with ultra-luxury rooms; in addition to breathtaking panoramic views of the lush green race course. The serenity and warmness began as soon we walked into the door. We were greeted by a charming lady Daniella, she was not only courteous but very accommodating to our last minute requests. All the staff were friendly and especially Palu and Sandra for making our Anniversary stay extra memorable by opulently pampering my wife like a queen. My daughter made the most out of the infinity pool. Sam made our checkout seamless. We are surely coming back to pamper ourselves next time for a longer duration.

Dear Debashish C., We very much appreciate your comments regarding your stay at the The William Inglis - MGallery. I am glad that you had a perfect getaway with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. Palu, Sandra, Danielle and Sam will be delighted to see this review. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Krystel C.M. Assistant Manager

Well located Great Views

Customer review rating 4.5/5

Alan B. Business - 27/02/2021 Confirmed reviews ALL

Extremely friendly great service very well presented rooms a delight to stay in.

Dear Alan B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and the view from your room. We hope to see you again very soon. Sincerely, Krystel C.M. Assistant Manager

Beautiful Hotel, great stay!

Customer review rating 4.0/5

Tina B. Families - 23/02/2021 Confirmed reviews ALL

I booked my hotel on quite late notice and the reception staff were wonderful in accomodating for myself and my family. We have stayed at this hotel prior and loved the decor and ambience, the rooms are very well appointed. My Stay was for only one night and I used both the in-room food menu as well as dining at the restaurant for both dinner and breakfast. We also visited the bar for a few drinks during our stay and everything was great. The staff are friendly and welcoming and nothing seems to be a problem. My only concern in regards to my stay was small pieces of glass approx 1-2cm that were found on the floor of my room. I have a very young child and am very thankful that I found it and he hadn’t. The first piece was found and I alerted this to reception staff which they deeply apologised for and said they would have the room vacuumed during my dinner, upon returning to room this was not done, nor did any housekeeping staff come to do it once back in the room, the next morning I found another sharp piece which I took to reception upon checking out. Once again reception staff apologised and said that she had been told by her colleague about the piece found the previous night. I feel that during these uncertain times due to Covid that this is quite unacceptable as thoroughly cleaning the rooms before new guests arrive should be paramount. Also I consider myself and my family very fortunate that my young 1 year old child did not find these pieces of glass and either ingest or cut himself with it. This is a 5 star hotel and I expect that cleaning and ensuring the rooms are safe for guests is of the highest importance.

Dear Mr and Mrs B., Thank-you for taking the time to complete our guest survey. We appreciate your comments regarding your stay at the The William Inglis - MGallery by Sofitel. At The William Inglis, we strive to provide a superior service and experience for every customer; therefore, your feedback is very important to us. We are very sorry to hear about the glass in the room, this is not what we wish for our guests and we sincerely apologise for the discomfort this may have caused you and your family. We have a very high standard of cleaning protocols and during these unprecedented times, this is our utmost concern. We have provided your feedback to our Executive Housekeeper, Manjula who is taking the appropriate measures to address your concerns with her team. We are currently following a COVID Safe cleaning procedure, designed from our Accor ALL SAFE Procedures and Service NSW COVID Safe venue regulations. We are always looking for ways to better our service and offering, of which we are confident that we can deliver an exceptional experience on your next visit. Please feel free to contact our Front Office Manager, Pinar when next planning your next visit and we will see to it that we make your next stay smooth and restful. Kind Regards, Samantha P Assistant Manager

Excellent accommodation

Customer review rating 5.0/5

Wendy Couples - 23/02/2021 Confirmed reviews ALL

My husband & I enjoyed two nights in the blissful comfort of a king size bed. We were welcomed with a very cheery smiling receptionist who welcomed us back. After enjoying our days outing we returned to another Welcome Back by another staff member ! We thought we might enjoy our dinner in the restaurant however as we hadn’t booked prior to day’s outing we were informed that the restaurant was booked out. There would be a table available in one & a half hours time and the staff would phone us if a table became available earlier. After waiting forty- five minutes we phoned the restaurant & were fortunate enough to be told there was a table for two available immediately. The food was delicious, the drinks fantastic and the attention by the staff was outstanding.

Dear Wendy & Sarah J., We very much appreciate your comments regarding your stay at the The William Inglis - MGallery. It is always a pleasure to receive feedback. We do have other types of room with different bathroom configuration which might be suitable for your preference. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Krystel C.M. Assistant Manager

Very relaxing

Customer review rating 4.0/5

Kim Couples - 23/02/2021 Confirmed reviews ALL

We had a very relaxing stay. The restaurant was Amazing! Food very good and staff extremely friendly!

Dear Kim C., We very much appreciate your comments regarding your stay at the The William Inglis - MGallery. I am glad that you had a very relaxing stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staffs. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Krystel C.M. Assistant Manager

Well located.

Customer review rating 4.5/5

Grahame W. Families - 22/02/2021 Confirmed reviews ALL

Relaxing & enjoyable.

Dear Grahame W., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Krystel C.M. Assistant Manager

Always on Point

Customer review rating 5.0/5

Steve B. Business - 22/02/2021 Confirmed reviews ALL

I stayed at the William Inglis approx. 35 Nights in 2019. Staff got to know me very well and was made a very welcome guest, knowing what my order is for dinner drinks and even where I like to sit. Alisha is the star in the restaurant. Even now that my stays are no where near as frequent I receive the same high level of service.

Dear Steven B., We very much appreciate your comments regarding your stay at the The William Inglis - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that Alisha will be most delighted to read this feedback. Thank you again for sharing your experience, and we hope your next visit will be as on point as the previous one. Sincerely, Krystel C.M. Assistant Manager

Friendly staff, well presented hotel

Customer review rating 4.5/5

Ryan Business - 19/02/2021 Confirmed reviews ALL

Very friendly ad helpful receptionist. Recommended a local run track to go on to wind down after a long day.

Dear Ryan P., We appreciate your comments regarding your stay at the The William Inglis - MGallery. Thank you for sharing your experience. It is always a pleasure to receive positive feedback and it is our hope your next visit will be as pleasant as the previous one. Kind Regards, Samantha P Assistant Manager

Fantastic venue, unexpected, 5 star service and experience every time

Customer review rating 5.0/5

Hugh Business - 19/02/2021 Confirmed reviews ALL

with travel restrictions lifting and life getting back to normal - its fantastic to be able to stay at the WIlliam again assured of quality service and experience

Dear Hugh Lydell S., We very much appreciate your comments regarding your stay at the The William Inglis - MGallery. I am glad you had a 5 -star quality service and experience with us every time. It is always a pleasure to receive positive feedback. Our staffs has always been one of our top asset in the hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Krystel C.M. Assistant Manager

Good stay

Customer review rating 5.0/5

Gary D. Business - 18/02/2021 Confirmed reviews ALL

Very Good

Dear Gary d., Thank you for the great review of our hotel! We are glad that you had a very stay and hope to see you again very soon. Sincerely, Krystel C.M. Assitant Manager

Excellent stay !

Customer review rating 5.0/5

Sonia F. Couples - 17/02/2021 Confirmed reviews ALL

From the minute we walked into the hotel and was greeted by Krystal. She went over and beyond her call of duty. Professional, very friendly and really looked out for us especially as we were celebrating our Wedding Anniversary.

Dear Sonia We very much appreciate your comments regarding your stay at the The William Inglis - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with Krystel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pinar Aydogan Front Office Manager

Favourite Hotel in Sydney

Customer review rating 5.0/5

Nanise Couples - 16/02/2021 Confirmed reviews ALL

Always a good experience with the most amazing staff and I always get the best service in all the different areas of the hotel.

Dear Nanise V., We very much appreciate your comments regarding your stay at the The William Inglis - MGallery. It is our pleasure to be your favourite hotel in Sydney! It is always a delight to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Krystel C.M. Assistant Manager

Convenient and clean

Customer review rating 4.0/5

Rg Business - 15/02/2021 Confirmed reviews ALL

Accommodation good but food absolutely terrible. We could not finish our meal.

Dear G., We very much appreciate your comments regarding your stay at the The William Inglis - MGallery. Although you rated us pretty high in general I see that you had some concerns about our food options. I will ensure to share your comments with our Director of Food and Beverage who will take necessary actions. I also would like to point out that we do have higher room categories such as Superior and Executive Suites that features a bath. I will make a note on your booking to see if we can upgrade you to one of our suites for your next stay depending on the availability as I see that you are also a Silver Member. Alternatively you can use your suite night upgrade feature of your membership to take advantage of a guaranteed upgrade using your points. Thank you again for sharing your experience, and we hope to see you again. Sincerely, Pinar Aydogan Front Office Manager

Inglis Classic stay

Customer review rating 5.0/5

Aaron T. B. Business - 14/02/2021 Confirmed reviews ALL

Great hotel that makes it super easy to attend the sale's.

Dear Aaron B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and find it convenient specially for the Sales. We hope to see you again very soon. Sincerely, Krystel C.M. Assistant Manager

Our Return Stay Again Enjoyable

Customer review rating 4.5/5

Peter C. Couples - 14/02/2021 Confirmed reviews ALL

The wonderful staff at this hotel makes all the difference - they all make you feel very welcome and "special"!

Dear Peter C., We very much appreciate your comments regarding your stay at the The William Inglis - MGallery. It is our pleasure to have you back. It is always a pleasure to receive positive feedback. Our staffs has always been one of the best asset in the hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Krystel C.M. Assistant Manager

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