ibis budget Casula Liverpool 3 stars

Customer review rating 4.1/5 1,286 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis budget Casula Liverpool
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+ 6 Services
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Room 1

Number of guests
Children's age

Best price guarantee

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ALL - Accor Live Limitless

Not participating hotel

When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

Offering affordable accommodation for the budget-conscious traveller, ibis budget Casula Liverpool provides guests with a range of convenient facilities, including free onsite parking, reduced mobility rooms, and free WIFI access throughout the hotel.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Free outdoor parking on site
  • Reduced mobility rooms
  • Air conditionned
Catering
  • BreakfastPaying
  • Snack & beverage machine

Hotel location

ibis budget Casula Liverpool

437 Hume Highway
Corner of Grove Street
2170
casula
australia

Tel: +61298222777

Fax: (+61)2/98222244

Check-in from 12h00

Check out up to 10h00

  • By plane

    SYDNEY At 25km / 15 miles

  • By train

    LIVERPOOL RAILWAY At 2.2km / 1.37 miles

GPS :-33.93911, 150.912931

Our accommodation(s)

Providing all that's required for a comfortable, restful night's sleep, ibis budget Casula Liverpool is the ideal option for guests who are travelling on a budget. Guests staying at this contemporary Sydney hotel can enjoy a range of convenient features, including a well-appointed private ensuite, comfortable bedding, a TV and alarm clock, air conditioning and opening windows. Providing accommodation for up to three guests, each guest room at the hotel features a Queen bed and a Single overhead bunk.

Standard Room with 1 Queen Bed

Accessible room
  • Max. number of persons: 2

Standard Room with 1 King Bed

  • Max. number of persons: 2

Standard Room with 1 Queen Bed & 1 Single

  • Max. number of persons: 3
Rooms

Our guest reviews for
ibis budget Casula Liverpool

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

1,286 reviews

tripadvisor

TripAdvisor Rating 3.5/5

236 reviews

Dirty

Customer review rating 4.1/5

Roy C. Solo - 14/11/2020 Confirmed reviews ALL

The room was full of dust, dirty and had a bad odour I paid for two nights but didn’t come back to stay the second night I lost my money but could stay there another night

Dear ROY C., Thank you for taking the time to tell us about your experience at the ibis budget Casula Liverpool. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Shehzad Hassan General Manager

Great stay

Customer review rating 4.1/5

John Couples - 05/11/2020 Confirmed reviews ALL

Great stay

Dear John Tran N., We very much appreciate your comments regarding your stay at the ibis budget Casula Liverpool. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shehzad Hassan General Manager

below average

Customer review rating 4.1/5

Anonymous Couples - 02/11/2020 Confirmed reviews ALL

The bathroom is in need of an update. There is build up of mould on the tiles, the shelf has poorly been relocated and the vent in the bathroom was beyond filthy. Not to mention the bathroom floods when the shower is used. Our bar fridge had three feet instead of four and the airconditioner vents were filthy. the bed was a fantastic size but one side is comfy the other side was rock hard like sleeping on the floor.

Dear MARINA J., Thank you for taking the time to tell us about your experience at the ibis budget Casula Liverpool. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Shehzad Hassan General Manager

I have stayed at IBIS mid week fir many years now. All good.

Customer review rating 4.1/5

Roger B. Business - 25/09/2020 Confirmed reviews ALL

Its generally quiet and clean. The staff at front desk welcome me every time.

Dear Roger B., We very much appreciate your comments regarding your stay at the ibis budget Casula Liverpool. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shehzad Hassan General Manager

Average

Customer review rating 4.1/5

Clair Solo - 08/09/2020 Confirmed reviews ALL

Comfortable but very basic and cheap

Dear KATHRYN T., Thank you for taking the time to tell us about your experience at the ibis budget Casula Liverpool. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Shehzad Hassan General Manager

Good Stay

Customer review rating 4.1/5

Fredy J. E. Solo - 21/07/2020 Confirmed reviews ALL

Good Stay, friendly staff and comfortable

Dear FREDY E., We very much appreciate your comments regarding your stay at the ibis budget Casula Liverpool. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shehzad Hassan General Manager

A lovely comfortable stay

Customer review rating 4.1/5

Anne-maree S. Families - 19/07/2020 Confirmed reviews ALL

a very comfortable place to stay. Staff friendly. Easy to get to

Dear ANNE-MAREE S., We very much appreciate your comments regarding your stay at the ibis budget Casula Liverpool. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shehzad Hassan General Manager

Excellent stay!!!

Customer review rating 4.1/5

Michael Couples - 18/07/2020 Confirmed reviews ALL

Enjoyed the stay.

Dear Stephen micheal B., We very much appreciate your comments regarding your stay at the ibis budget Casula Liverpool. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shehzad Hassan General Manager

Average stay

Customer review rating 4.1/5

Michael Couples - 03/07/2020 Confirmed reviews ALL

Pros: conveniently located just off the highway and close to Liverpool city centre. Easy check-in & check-out process. Decent value. On-site parking. Bed was comfortable. Good for an overnight stay. Cons: cleaners didn't come once in 4 days to either clean our room/make bed or change towels despite us leaving the towels on floor as instructed. Some shady characters using the hotel on weekends making noise. Room had stains on the walls, A/C was old and noisy, rooms could use the simplest of renovations as they looked worn. Noise of carhoons and sirens from Hume Hwy. Wouldn't stay here again longer than one night.

Dear MICHAEL H., Thank you for taking the time to tell us about your experience at the ibis budget Casula Liverpool. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Shehzad Hassan General Manager

Close to where we needed to go

Customer review rating 4.1/5

Carmel D. Couples - 28/06/2020 Confirmed reviews ALL

staff were very helpful

Dear CARMEL D., We very much appreciate your comments regarding your stay at the ibis budget Casula Liverpool. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shehzad Hassan General Manager

Good stay

Customer review rating 4.1/5

John Couples - 25/06/2020 Confirmed reviews ALL

Enjoyed the stay.

Dear John tran N., We very much appreciate your comments regarding your stay at the ibis budget Casula Liverpool. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shehzad Hassan General Manager

Great Stay!!!!

Customer review rating 4.1/5

Michael Couples - 22/06/2020 Confirmed reviews ALL

Great Stay!!!

Dear Michael V., We very much appreciate your comments regarding your stay at the ibis budget Casula Liverpool. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shehzad Hassan General Manager

Good Stay

Customer review rating 4.1/5

Fredy E. Solo - 10/06/2020 Confirmed reviews ALL

It was very comfortable, staff was friendly.

Dear FREDY E., We very much appreciate your comments regarding your stay at the ibis budget Casula Liverpool. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shehzad Hassan General Manager

Good stay

Customer review rating 4.1/5

Britt Couples - 05/06/2020 Confirmed reviews ALL

Stay was near perfect Rooms are maintained well Only problem we had was no hot water in the shower (room 226)

Dear BRITTANY G., We very much appreciate your comments regarding your stay at the ibis budget Casula Liverpool. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shehzad Hassan General Manager

Location vital for us to pick up items

Customer review rating 4.1/5

B. Couples - 30/03/2020 Confirmed reviews ALL

The extra overhead bed is extremely dangerous

Good stay

Customer review rating 4.1/5

Jas Solo - 23/03/2020 Confirmed reviews ALL

Adequate room for a single person for a short stay but very small room and very basic.

Wrong room & bad aircon

Customer review rating 4.1/5

Kt Friends - 22/03/2020 Confirmed reviews ALL

We were given door cards to a room that was already occupied, luckily the people weren’t in the room at the time we went in. The aircon was dirty and made us sick for a week. There are no elevators which made lifting our luggage difficult. The free parking was safe.

Helpful Staff

Customer review rating 4.1/5

Fos Families - 09/03/2020 Confirmed reviews ALL

Staff members went out of their way to be helpful and welcoming. Room itself was clean but needed a little TLC and updating. Access in by car was tricky, it involved going around the block or back-tracking up the Hume Highway.

Well located

Customer review rating 4.1/5

Vivien S. Couples - 22/02/2020 Confirmed reviews ALL

Central, good room

Nice stay

Customer review rating 4.1/5

Med Couples - 19/02/2020 Confirmed reviews ALL

Memorable

Our most recent 20 reviews

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