ibis budget Casula Liverpool 3 stars

TripAdvisor rating 3.5/5 234 reviews
ibis budget Casula Liverpool
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+ 6 Services
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Room 1

Number of guests
Children's age

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When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

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  • I cannot take advantage of the Members' rate

Hotel extras

Offering affordable accommodation for the budget-conscious traveller, ibis budget Casula Liverpool provides guests with a range of convenient facilities, including free onsite parking, reduced mobility rooms, and paid WIFI access throughout the hotel.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Free outdoor parking on site
  • Reduced mobility rooms
  • Air conditionned
Catering
  • Breakfast
  • Snack & beverage machine

Hotel location

ibis budget Casula Liverpool

437 Hume Highway
Corner of Grove Street
2170
casula
australia

Tel: +61298222777

Fax: (+61)2/98222244

Contact email

Check-in from 12h00

Check out up to 10h00

  • By plane

    SYDNEY At 25km / 15 miles

  • By train

    LIVERPOOL RAILWAY At 2.2km / 1.37 miles

GPS :-33.93911, 150.912931

Our accommodations

Providing all that's required for a comfortable, restful night's sleep, ibis budget Casula Liverpool is the ideal option for guests who are travelling on a budget. Guests staying at this contemporary Sydney hotel can enjoy a range of convenient features, including a well-appointed private ensuite, comfortable bedding, a TV and alarm clock, air conditioning and opening windows. Providing accommodation for up to three guests, each guest room at the hotel features a Queen bed and a Single overhead bunk.

Standard Room with 1 Queen Bed

  • Max. number of persons: 2

Standard Room with 1 King Bed

  • Max. number of persons: 2

Standard Room with 1 Queen Bed & 1 Single

  • Max. number of persons: 3

Our guest reviews for
ibis budget Casula Liverpool

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

1,243 reviews

tripadvisor

TripAdvisor Rating 3.5/5

234 reviews

Excellent

Customer review rating 4.1/5

Michael Solo - 12/01/2020 Confirmed reviews ALL

Very happy with their service and clean room

Dear Michael V., We very much appreciate your comments regarding your stay at the ibis budget Casula Liverpool. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shehzad Hassan General Manager

Ok

Customer review rating 4.1/5

Anonymous Business - 11/01/2020 Confirmed reviews ALL

Not so clean . Broken chair and towel rail

Dear DAVID L., Thank you for taking the time to tell us about your experience at the ibis budget Casula Liverpool. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Shehzad Hassan General Manager

Anonymous

Customer review rating 4.1/5

Anonymous Families - 10/01/2020 Confirmed reviews ALL

Very cooperative staff.

Dear David G., We very much appreciate your comments regarding your stay at the ibis budget Casula Liverpool. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shehzad Hassan General Manager

Fantastic

Customer review rating 4.1/5

Mihret Couples - 10/01/2020 Confirmed reviews ALL

Comfortable bed

Dear Mihret F., We very much appreciate your comments regarding your stay at the ibis budget Casula Liverpool. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shehzad Hassan General Manager

Expectation met

Customer review rating 4.1/5

Sin Solo - 10/01/2020 Confirmed reviews ALL

Great customer service.

Dear Sin tao jeremy K., We very much appreciate your comments regarding your stay at the ibis budget Casula Liverpool. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shehzad Hassan General Manager

Salihi

Customer review rating 4.1/5

Blue-sky Couples - 10/01/2020 Confirmed reviews ALL

Friendly and helpful staff.Just exactly what I needed.

Dear Nazar murasil A., We very much appreciate your comments regarding your stay at the ibis budget Casula Liverpool. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shehzad Hassan General Manager

Great service

Customer review rating 4.1/5

Bashir Solo - 10/01/2020 Confirmed reviews ALL

Happy with the service

Dear Bashir B., We very much appreciate your comments regarding your stay at the ibis budget Casula Liverpool. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shehzad Hassan General Manager

Good

Customer review rating 4.1/5

Anonymous Families - 05/01/2020 Confirmed reviews ALL

The only negative was the top bunk didn't have clean sheets. But the staff were lovely and helpful.

Dear JASMINE W., We very much appreciate your comments regarding your stay at the ibis budget Casula Liverpool. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.I will pass it to our housekeeping team and rectify the issue. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sajjad Hossain Reception

Not up to standard

Customer review rating 4.1/5

Anonymous Families - 29/12/2019 Confirmed reviews ALL

Whilst the room contained a jug, tea and coffee satchets it is a bit hard to make a cuppa with no cups. There was not even a glass to rinse your mouth. Bed had a broken leg, had not been vacuumed under bed. No sanitary bag in bathroom. Had to try and find sugar in breakfast room while staff was sitting on her phone. Orange juice had leaked out all over bench under toaster. Had to share a plate for our toast again because staff too busy on her phone. I accept this is a budget hotel but we had stayed here before and it was very good. Will not stay again

Dear SUE H., Thank you for taking the time to tell us about your experience at the ibis budget Casula Liverpool. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the cleanliness, room amenities and maintenance issues and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Shehzad Hassan General Manager

Miss

Customer review rating 4.1/5

Stevie Friends - 27/12/2019 Confirmed reviews ALL

The service was great and the room was very clean and didn’t have any problems

Dear STEVIE T., We very much appreciate your comments regarding your stay at the ibis budget Casula Liverpool. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shehzad Hassan General Manager

Value for the tariff. Well located for my needs.

Customer review rating 4.1/5

Anonymous Business - 26/12/2019 Confirmed reviews ALL

Clean, tidy rooms with good light prevention and very low exterior noise.

Dear John S., We very much appreciate your comments regarding your stay at the ibis budget Casula Liverpool. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shehzad Hassan General Manager

I really like your service and the price as well

Customer review rating 4.1/5

John Couples - 21/12/2019 Confirmed reviews ALL

Good and feel relax

Dear JOHN F., We very much appreciate your comments regarding your stay at the ibis budget Casula Liverpool. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shehzad Hassan General Manager

Very efficient operation

Customer review rating 4.1/5

Doug F. Solo - 16/12/2019 Confirmed reviews ALL

Short

Dear DOUG F., We very much appreciate your comments regarding your stay at the ibis budget Casula Liverpool. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shehzad Hassan General Manager

disturbed

Customer review rating 4.1/5

Mj T. Solo - 12/12/2019 Confirmed reviews ALL

Prior to getting to bed I was (as was the whole floor) my ears were disturbed to deal with a girl/woman screaming at a man re various issues....it rattled on for a while before disappearing downstairs thankfully. However, in the early hours of the morning the whole of the hotel & neighbours were to behold this woman wailing & screaming...accusing this man of trying to choke her. The scene moved down the corridors and outside ...eventually the police arrived to remove both parties. Not a good look...add to that a number of shady characters frequenting the car park. Overall not a good stay....me thinks this place needs a wee bit of attention.

Dear MARTIN T., Thank you for taking the time to tell us about your experience at the ibis budget Casula Liverpool. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Shehzad Hassan General Manager

Great tidy room made just for us. Lovely breakfast for a small cost.

Customer review rating 4.1/5

Elaine B. Friends - 11/12/2019 Confirmed reviews ALL

We had all that we needed for our stay with you. The beds were comfy, in fact, the staff split a king size bed into two single beds. The shower was beautiful and strong flow. The staff were very helpful and pleasant to deal with. Would stay with you again if ever in that area.

Dear ELAINE B., We very much appreciate your comments regarding your stay at the ibis budget Casula Liverpool. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shehzad Hassan General Manager

Really great

Customer review rating 4.1/5

Mark Business - 06/12/2019 Confirmed reviews ALL

Great staff very clean close to our job site

Dear MARK R., We very much appreciate your comments regarding your stay at the ibis budget Casula Liverpool. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shehzad Hassan General Manager

PhD

Customer review rating 4.1/5

Eric D. Business - 04/12/2019 Confirmed reviews ALL

Positive and memorable

Dear ERIC D., We very much appreciate your comments regarding your stay at the ibis budget Casula Liverpool. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shehzad Hassan General Manager

needs improvement

Customer review rating 4.1/5

Diana Business - 03/12/2019 Confirmed reviews ALL

rooms are basic and I understand its a budget motel but.... no hand towel or bath mat in the room, nowhere to put your belongings apart from the floor, air con not working properly so not too happy at all, no receipt issued for my stay which I would assume to be a no brainer

Dear DIANE B., Thank you for taking the time to tell us about your experience at the ibis budget Casula Liverpool. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Shehzad Hassan General Manager
Customer review rating 4.1/5

Anonymous Friends - 02/12/2019 Confirmed reviews ALL

It was fine. The staff was very helpful, especially the woman at reception who went out of her way to help us out. We first met her in the evening when we first registeref.

Dear Dwight W., We very much appreciate your comments regarding your stay at the ibis budget Casula Liverpool. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shehzad Hassan General Manager

VALUE FOR MONEY

Customer review rating 4.1/5

Anonymous Couples - 02/12/2019 Confirmed reviews ALL

Great staff, clean room, comfy bed and pillows what more can you want.

Dear RICK O., We very much appreciate your comments regarding your stay at the ibis budget Casula Liverpool. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shehzad Hassan General Manager
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