ibis Sydney Olympic Park 3 stars

Customer review rating (ALL Rating) 4.1/5 1,551 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Shared facilities with adjacent Novotel Sydney Olympic Park

  • 2 minute walk to station, 45 minute drive to CBD

  • Big screen sport and live music at the brewery bar & kitchen

  • Relaxed dining at Boulevard Brasserie & Bar

  • Complimentary WIFI

Our accommodation(s)

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Hotel location

ibis Sydney Olympic Park

11b Olympic Boulevard
2127 SYDNEY OLYMPIC PARK
Australia

GPS:-33.848062, 151.067754

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,551 reviews

TripAdvisor Rating  3.5/5  596 reviews

Comfort for Business

Customer review rating 5.0/5

Rebecca Business - Confirmed reviews ALL

Recently stayed for a business trip. Check in was smooth. The bed incredibly comfortable. I slept soundlessly and even scored a beautiful window view.

Given late notice booking , great price for valentines day

Customer review rating 5.0/5

Samantha Solo - Confirmed reviews ALL

Easy check in , had good rate given it was valentines day and I struggled to find anything in city at your price

Homebush Stay

Customer review rating 3.0/5

Don K. Business - Confirmed reviews ALL

The check in and reception really good, bar area great. Good position in Homebush. But this hotel is getting a bit tired, fittings and fixtures worn out and loose. Paint dated. Few hard to find power outlets. Could hear next door rooms alarm at 6 am. Housekeeping trolley in the middle of the lift foyer on my floor the whole time I was there. So the Ibis needs a bit of a clean up.

Dear Don K., Thank you for taking the time to provide feedback on your recent stay at ibis Sydney Olympic Park. We appreciate your honest evaluation as it helps us to identify areas where we can improve our services. We are pleased to hear that you found the check-in process and reception to be excellent, and that you enjoyed the ambiance of our bar area. Additionally, we are glad that you found the hotel's location in Homebush convenient for your needs. However, we apologise for the shortcomings you experienced during your stay. We take your comments regarding the worn-out fittings and fixtures, dated paint, and hard-to-find power outlets seriously. Rest assured, we will address these issues to ensure a more comfortable experience for our guests. We are also sorry to learn about the disturbance caused by the alarm from the neighbouring room and the inconvenience of the housekeeping trolley in the lift foyer. Your feedback regarding cleanliness and noise disturbances is crucial, and we will work diligently to prevent such occurrences in the future. Your satisfaction is important to us, and we appreciate your patience and understanding as we strive to make improvements. We hope to have the opportunity to welcome you back and provide you with a much-improved experience. Thank you once again for sharing your thoughts with us. Warm regards, Beau Frith Front Office Manager ibis Sydney Olympic Park

Great spot lots of food options easy parking

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Stayed for work with co worker asked for room with two beds. Beds were single beds and pushed completely together making it one bed. Made it a bit uncomfortable when travelling with work. Two seperate beds should have been available. Tried to make a cup of tea and there was no power point in the room lower enough to plug in the kettle provided. All PowerPoints were high up and there was no where to place to kettle. Found this odd and a bit confusing. Overall room was clean and shower was great.

Dear Emily B., Thank you for your recent stay at ibis Sydney Olympic Park and for sharing your feedback with us. We are glad to hear that you appreciated our hotel's convenient location and cleanliness. However, we apologise for the inconvenience regarding the bedding arrangement and the placement of power points in your room. Your comments are valuable, and we will address these issues promptly to enhance our guests' experiences. Thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back and provide you with an improved stay in the future. Best regards, Beau Frith Front Office Manager ibis Sydney Olympic Park

room 402 was good location

Customer review rating 2.0/5

Rick L. Business - Confirmed reviews ALL

room is good bathroom was poor needed a good clean / detailed. smell from bathroom drain sewage. need to attend to detail in bathroom car park had a sewage leak almost lost my dinner. trapped in car park twice had to go the reception multiple times. for new tickets to get out.

Dear Rick L., Thank you for taking the time to share your feedback regarding your recent stay at ibis Sydney Olympic Park. We appreciate your honest evaluation, and we sincerely apologise for the issues you encountered during your stay. We're glad to hear that you found the location of room 402 to be satisfactory. However, we regret that the condition of the bathroom did not meet your expectations. Your comments about cleanliness and the sewage smell are deeply concerning, and we will address these issues promptly to ensure that our rooms meet the highest standards of cleanliness and comfort. Regarding the car park experience, we apologise for the inconvenience caused by the sewage leak and the difficulties you faced in exiting the car park. This is certainly not the experience we want for our guests, and we will investigate the situation further to prevent such incidents from occurring in the future. Your feedback is invaluable to us as we strive to improve our services and facilities. We hope to have the opportunity to welcome you back and provide you with a much-improved experience in the future. Warm regards, Beau Frith Front Office Manager ibis Sydney Olympic Park

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Other web-users rate our hotel

  • 771 reviews 8.7/10 Location
  • 1,299 reviews 5.5/10 Room
  • 1,039 reviews 8.7/10 Service
  • 13 reviews 5.2/10 WiFi
  • 557 reviews 4.8/10 Cleanliness
  • 268 reviews 5.1/10 Value
  • 229 reviews 8/10 Breakfast

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