ibis Sydney Olympic Park 3 stars

Customer review rating (ALL Rating) 4.1/5 1,530 reviews

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11b Olympic Boulevard, 2127 SYDNEY OLYMPIC PARK, Australia

Description

Hotel extras

  • Shared facilities with adjacent Novotel Sydney Olympic Park

  • 2 minute walk to station, 26 minute drive to CBD and Sydney Airport.

  • Big screen sport and live music at the brewery bar & kitchen

  • Relaxed dining at Boulevard Brasserie & Bar

  • Complimentary WIFI

Our accommodation(s)

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Hotel location

ibis Sydney Olympic Park

11b Olympic Boulevard
2127 SYDNEY OLYMPIC PARK
Australia

GPS:-33.848062, 151.067754

Telephone
Fax +61 2 8762 1263

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,530 reviews

Customer review rating 2.5/5

Daniel R. Friends - Confirmed reviews ALL

My room was dusty and not to the level of cleanliness that I expect when I stay at a hotel. Check in also took far too long, there looked to be enough staff on but none of them were very prompt at the process of checking people through the process took 30 min

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay. I sincerely apologise that the cleanliness of your room did not meet the standards you expected and that your check-in experience was delayed. We understand how important a clean and comfortable room is, and I am disappointed to hear that we fell short on this occasion. Your comments regarding the dustiness of the room have been shared with our housekeeping team for immediate attention and review. I also apologise for the lengthy check-in process. While we had adequate staffing on duty, we clearly did not provide the efficient and prompt service our guests deserve. Your feedback has been discussed with our front office team to ensure we improve both the speed and attentiveness of our arrival experience. We truly value your comments as they help us identify areas where we need to improve. I hope we will have the opportunity to welcome you back and provide you with the level of service you rightfully expect. Kind regards, Robert L Night Manager

Customer review rating 5.0/5

Linda L. Families - Confirmed reviews ALL

Welcome greeting to thoughtful assistance our stay was easy and affordable.

Dear Guest, Thank you for your kind review. We’re delighted to hear that from the warm welcome to the thoughtful assistance you received, your stay was easy and affordable. We truly appreciate your feedback and hope to welcome you back again soon. Kind regards, Robert L Night Manager

Customer review rating 0.5/5

Kiranmayee D. Solo - Confirmed reviews ALL

Poor maintenance, poor room service, I paid $17 for bottle of water that never came to my room. Bathroom had sticking bad odour.

Dear Guest, Thank you for your feedback. We are very sorry to hear about your experience and sincerely apologise for the issues you encountered with maintenance, room service, and the condition of your bathroom. This is certainly not the standard we aim to provide. Your comments regarding the undelivered room service item and the odour in the bathroom have been shared with our team so they can be addressed immediately. We appreciate you bringing this to our attention and hope you might consider giving us another opportunity to provide you with a much improved stay. Kind regards, Robert L Night Manager

Customer review rating 5.0/5

Connie M. Families - Confirmed reviews ALL

The service was great. The breakfast restaurant was excellent

Dear Guest, Thank you for your perfect rating and wonderful feedback! We’re delighted to hear that you received exceptional service on arrival, especially with assistance for parking. It’s also great to know you enjoyed the breakfast restaurant and that our team made a positive impression throughout your stay. Your kind words will be shared with the team—they’ll be thrilled to know their efforts are appreciated. We look forward to welcoming you back again soon. Kind Regards, Robert L – Night Manager

Customer review rating 4.0/5

Trevor H. Solo - Confirmed reviews ALL

The usual friendly welcome and my gold membership was recognised. Room was adequate, bed comfortable, but there was a couple of stains on one of the towels.( I'm sure they were washed, mabe old stains needing replacement.) Easy stroll to Accor stadium. Excellent breakfast including barista coffee. , but I may have been accidentially charged twice for the one breakfast.

Dear Guest, Thank you for your detailed feedback and for your continued loyalty as a Gold member. We’re pleased to hear you enjoyed our great location, friendly welcome, comfortable bed, and excellent breakfast service, including barista coffee. It’s also great to know your Accor membership was recognised on arrival. I’m sorry to hear about the concern regarding the towel condition, as well as the possibility of being charged twice for breakfast. Your comments have been shared with our housekeeping and food & beverage teams for review, and I would encourage you to contact Reception directly so we can promptly investigate and resolve the billing issue for you. We appreciate your feedback and look forward to welcoming you back again soon. Kind Regards, Robert L – Night Manager

Other web-users rate our hotel

  • 810 reviews 9/10 Location
  • 1,190 reviews 5.7/10 Room
  • 975 reviews 8.7/10 Service
  • 10 reviews 1.7/10 WiFi
  • 506 reviews 4.8/10 Cleanliness
  • 252 reviews 4.7/10 Value
  • 148 reviews 7.2/10 Breakfast
  • 5 reviews 2/10 Wellness Area

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