ibis budget Enfield 3 stars

We found the staff very helpful in answering our questions. Breakfest was excellent value.

I enjoyed the privacy of the room. The hosts were pleasant and accommodating. Rooms were clean and well maintained.

The location was perfect as I needed to visit friends both North and South of Sydney and Ibis Budget Enfield was in the middle . First time staying in Accor Ibis budget accommodation as I was by myself the room was quite adequate and the price for Sydney was very good value . The breakfast also was very adequate and easy to access plus the staff and service were very good . Would stay again .

iot was good. However, the fridge in room 125 l think was noisy that l had to unplug it over night

Making the booking was easy and no hassle. Didn’t receive a booking confirmation so I called back within the hour of making the booking to ask for a confirmation email. Couldn’t get in contact with the Strathfield IBIS for the next 7 hours. I called 12 times and left 2 voicemail. I didn’t get a call back. I can’t believe a business like this can’t answer a phone. It’s unbelievable that you would miss 1 call let alone not answer a phone for 7 hours, That’s unbelievable. The rooms were fine, clean, nothing flash but good value for money. The Air conditioner was very loud. It was similar to having a car engine running in your room all night. But it’s a budget motel and a cheap Air con unit so it is what it is, but a new air conditioner would make the stay a lot better. My main gripe was that I am a shift worker. I knew a few days out that I would be working a night shift going into my day of departure. I went to the front desk and spoke to the guy about a late check in. I knew I would get back to my room at around 4am so he said I could get a late check out at 11 but any later would be $20 per hour after that. I was very happy with that so he made notes of a late check out on my account. I got back to my room at 5am after my shift and set my alarm for 11am. At 9:30am I had house keeping knocking on my door wanting to clean my room. Obviously this woke me up and I told them I had organised a late check out. I then went back to bed. At 10.20am I got another knock at the door by the girl on reception, yet again asking when I was checking out. After this I just packed my stuff and checked out then drive home for the next 10 hours with bugger all sleep. Would I stay again? I don’t know. I’ve stayed with the Accor group for many years on business trips. This has left a bad taste in my mouth for sure.

Have stayed here several times. Everything was ok except for the bed. It was feeling well worn and uncomfortable, sagging in the middle.

Room always clean and staff helpful

Staff is friendly very accomodating, room is clean and quiet. It feels safe and comfortable.

The booking that I had made for my parents was out by one day and the staff made arrangements to accommodate them. Such fantastic service and a welcome relief as they had been driving from BNE to SYD.

Ali and Peter at the front desk were friendly professional and willing to help whenever possible. The room although basic. Was up to a good standard.

Clean and comfortable

Always very satisfied with my stay ,staff very friendly,room up to my expectations,always stop at Ibis ,Dubbo etc,cost very good

- You can't book the Accessability (Disabled) rooms online and the Management take far too long to return calls to enable booking - Guests are allowed to stand outside entry door an smoke. Staff do nothing to discourage this and you take your life into your own hands to walk through a wall of smoke to enter the reception door. - The mattresses are so soft that you can't sit on the edge, for threat of sliding off onto the floor - The water dripping from the airconditioning unit above, onto the airconditioning unit outside my room was loud enough to keep you awake. - The compressor in the fridge was so loud during the night that it woke me up. The standards have dropped so greatly over the past 12-months that I am going to look for somewhere else to stay.

The room was clean and the staff friendly. It was a touch noisy from other guests in the hallway. Close proximity to fast food chains.

Very good