ibis budget Enfield 3 stars

Customer review rating (ALL Rating) 3.4/5 320 reviews

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626 Liverpool Road, 2136 Strathfield South, Australia

Description

Hotel extras

  • Recently refurbished rooms with 3 newly-styled configurations

  • Free, fast & unlimited WiFi available throughout the hotel

  • Private outdoor car parking available on-site at the hotel

  • Just minutes from Sydney Olympic Park sport & entertainment precinct

  • Easy access to Sydney CBD and surrounds by car or public transport

Our accommodation(s)

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Hotel location

ibis budget Enfield

626 Liverpool Road
2136 Strathfield South
Australia

GPS:-33.886751, 151.071379

Telephone
Fax +61 2 9642 0600

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.4/5  320 reviews

TripAdvisor Rating  3.4/5  385 reviews

Customer review rating 5.0/5

Wasim H. Solo - Confirmed reviews ALL

Very friendly staff

Dear Wasim H., We very much appreciate your comments regarding your stay at the ibis budget Enfield. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Forrest Pang - General Manager. Ibis Budget Enfield.

Customer review rating 4.5/5

Sakaraia S. Business - Confirmed reviews ALL

I forgot my iPad and they kept it..thank you

Dear Sakaraia S., We very much appreciate your comments regarding your stay at the ibis budget Enfield. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Forrest Pang - General Manager. Ibis Budget Enfield.

Customer review rating 0.5/5

Ian M. Solo - Confirmed reviews ALL

i was overcharged, there was no breakfast available despite me paying for it on the website, the room floor was dirty and sticky, the sheet had holes in it, the metal door frame was covered in rust etc etc

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Our breakfast time starts from 0700-09:30 everyday we noticed you have missed it, you can always request for grab and go option. We will definitely follow up with the comments below. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of alternatively we recommend you to book Mercure, Novotel for your next stay. Sincerely, Forrest Pang - General Manager. Ibis Budget Enfield.

Customer review rating 0.5/5

Rama P. Families - Confirmed reviews ALL

Horrible service and management ever seen in life. Reservation cancelled by receptionist before our arrival at 9 pm, though on previous day other receptionist confirmed as we can come by 10 pm. ACs not working in rooms and asked to shift rooms multiple time, very arrogant behaviour by receptionist. Linens not changed even after asking for the same. Breads are not refilled in buffet breakfast and many more. Just in one word, not at all a hotel to ever book in life and pass the same message in Google review for others not to suffer like us.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, Our staff rang multiple time to arrange after hour check-in for you however all the calls were not answered, the booking you made is a flexible booking to be paid after 18:00 however booking kept declining and hotel had rights to cancel if the booking if the booking is a no show. However our staff went beyond to check you in even though the reception was closed and noted he was getting a bad attitude even though he stayed back to check you in. All our rooms AC are working its the remote you have to pair up into right mode but also staff went beyond to change the room for you. Regarding the breakfast our staff delivered exceptional service beyond the limit to be on top of it but each day our staff has reported that you guys didn't had any sorts of patience to wait for him to top up while as he was assisting other guest and topping up the items. We felt we should have denied to check-in the first night as hotel had perform corrective procedure and we receive this feedback itself because of your abruptive behavior at the time of check-in and it is not accepted in any ACCOR hotels. We recommend you to book Mercure, Novotel for your next stay. Happy New YEAR kind regards Sincerely,

Customer review rating 4.5/5

Madeline O. Friends - Confirmed reviews ALL

Good location, helpful staff, comfy room

Dear Madeline O., We very much appreciate your comments regarding your stay at the ibis budget Enfield. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Forrest Pang - General Manager. Ibis Budget Enfield.

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Other web-users rate our hotel

  • 363 reviews 8.6/10 Location
  • 939 reviews 4.2/10 Room
  • 507 reviews 6.5/10 Service
  • 21 reviews 6/10 WiFi
  • 606 reviews 3.5/10 Comfort
  • 487 reviews 3.4/10 Cleanliness
  • 244 reviews 1.9/10 Amenities
  • 103 reviews 3.3/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.