Novotel Sydney Olympic Park 4 stars

Customer review rating (ALL Rating) 4.2/5 1,985 reviews

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Novotel Sydney Olympic Park - Image 1
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11a Olympic Boulevard, 2127 SYDNEY OLYMPIC PARK, Australia

Description

Hotel extras

  • 24 hours concierge, reception & room service

  • 12 meeting and event spaces with underground parking

  • Dining options ranging from upscale restaurant to contemporary pub dining

  • Complimentary wireless internet

  • 2 minute walk to station, 26 minute drive to CBD and Sydney Airport

Our accommodation(s)

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Hotel location

Novotel Sydney Olympic Park

11a Olympic Boulevard
2127 SYDNEY OLYMPIC PARK
Australia

GPS:-33.848556, 151.067505

Telephone
Fax +61 2 8762 1263

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,985 reviews

TripAdvisor Rating  4.0/5  1,544 reviews

Customer review rating 2.0/5

Scott B. Business - Confirmed reviews ALL

Room was a little tired and dated. Air con didn't work (couldn't set temp)and room was so hot. Went to lobby for assistance - they sent someone up to look at air con, it helped a bit but still didnt get to temp i like. Made the evening very uncomfortable.

Customer review rating 4.0/5

Bruce M. Couples - Confirmed reviews ALL

The staff were fantastic. Your staff made our stay so welcoming and comfortable thank you Novotel Olympic park

Dear Bruce, Thank you so much for taking the time to share your feedback. We’re delighted to hear that our team made your stay so welcoming and comfortable — it’s always wonderful to know that our efforts to provide attentive and friendly service are appreciated. We’re also glad you enjoyed our prime location for the AC/DC concert, making your visit convenient and enjoyable. Your kind words truly mean a lot to us, and we would be thrilled to welcome you back for another fantastic stay in the future. Warm regards, Grace | Assistant Night Manager

Customer review rating 4.0/5

Kristin H. Families - Confirmed reviews ALL

Staff at every point were terrific. Was an enjoyable stay.

Dear Kristin, Thank you so much for taking the time to share your feedback. We’re delighted to hear that our team made such a positive impression and contributed to an enjoyable stay. It’s wonderful to know that both our front desk and breakfast teams were able to make you feel welcome and well cared for — your kind words will be shared with them. We truly appreciate you choosing to stay with us and hope to have the pleasure of welcoming you back soon for another comfortable and memorable visit. Warm regards, Grace | Assistant Night Manager

Customer review rating 4.5/5

Jade V. N. Couples - Confirmed reviews ALL

Love staying with Novotel. Your service is amazing and the hotel rooms are great. Room service could be a little but faster, but otherwise all in all I would very much recommend Novotel.

Dear Jade, Thank you so much for taking the time to share your feedback. We’re truly delighted to hear that you enjoy staying with us and that our service and rooms helped make your visit so enjoyable. It’s always wonderful to know that our efforts to create a welcoming and comfortable experience for our guests are appreciated. I completely understand your point about room service and how waiting longer than expected can impact the overall experience. Please rest assured that your feedback has been shared with our team so we can work on improving this aspect for future stays. Your kind words and recommendation mean so much to us, and we would be absolutely thrilled to welcome you back for another stay, ensuring it’s even more seamless, comfortable, and enjoyable. We genuinely appreciate your loyalty and the trust you place in Novotel. Warm regards, Grace | Assistant Night Manager

Customer review rating 2.0/5

Jenny W. Families - Confirmed reviews ALL

Booking at a Novatel I was expecting a much better experience. The first night we were placed in a room above the DJ experience and were not warned about how loud it would be or how long it would go for. This is apparently a fairly common occurrence which begs the question of why the windows are not sound proof. The shower had no handles either. We were moved rooms, which I am grateful for. The lifts were terrible - always waiting - 2 lifts for the volume of people is just not realistic. The parking system was terrible - the sign out the front might say there is parking available, but not where you are supposed to park; or if the sign says it is full, the staff still expect you to drive around looking for a park. The cost of $50 a day is insane and level of service is appalling. A pre-booking service where you are allocated a specific park upon booking your stay would make so much more sense.

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Other web-users rate our hotel

  • 967 reviews 8.7/10 Location
  • 1,531 reviews 5.9/10 Room
  • 1,222 reviews 8.6/10 Service
  • 16 reviews 4.2/10 WiFi
  • 710 reviews 5.7/10 Comfort
  • 602 reviews 5.1/10 Cleanliness
  • 382 reviews 4.4/10 Amenities
  • 311 reviews 3.9/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.