Novotel Sydney Olympic Park 4 stars

Customer review rating (ALL Rating) 4.2/5 2,045 reviews

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Novotel Sydney Olympic Park - Image 1
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11a Olympic Boulevard, 2127 SYDNEY OLYMPIC PARK, Australia

Description

Hotel extras

  • 24 hours concierge, reception & room service

  • 12 meeting and event spaces with underground parking

  • Dining options ranging from upscale restaurant to contemporary pub dining

  • Complimentary wireless internet

  • 2 minute walk to station, 26 minute drive to CBD and Sydney Airport

Our accommodation(s)

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Hotel location

Novotel Sydney Olympic Park

11a Olympic Boulevard
2127 SYDNEY OLYMPIC PARK
Australia

GPS:-33.848556, 151.067505

Telephone
Fax +61 2 8762 1263

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,045 reviews

TripAdvisor Rating  4.0/5  1,544 reviews

Customer review rating 0.5/5

Abbas F. Business - Confirmed reviews ALL

It was extremely hot during my stay, and the air conditioning was not cooling at all. Even overnight, the room temperature did not improve, making it very uncomfortable. I also requested a bottle opener, which required four separate phone calls and a wait of nearly four hours. It was only delivered after I expressed my frustration on the call, which was disappointing. Additionally, the toilet had an issue where the water kept running continuously. Overall, there was nothing positive I can say about my stay, and the experience fell well below expectations.

Dear Beau, Thank you for taking the time to share your feedback with us. While we’re pleased to hear that you found our location convenient, I am truly sorry to learn that other aspects of your stay impacted your comfort and sense of safety. Please accept my sincere apologies for the crowded breakfast dining experience. I understand how frustrating and uncomfortable it would have been to navigate the space with plates, and your comments have been shared with our Food & Beverage team so we can review seating layout and guest flow during busy periods. I am especially concerned to hear about the difficulty and instability you experienced when accessing the shower. Your safety is extremely important to us, and the issues you described with the large step and hollow flooring are not acceptable. This has been escalated to our maintenance team for urgent inspection and corrective action. Thank you for bringing these matters to our attention. Your feedback is invaluable in helping us improve, and we sincerely hope to have the opportunity to welcome you back for a safer and more comfortable stay in the future. Warm regards, Grace I Assistant Night Manager

Customer review rating 3.5/5

Catherine M. T. Solo - Confirmed reviews ALL

Check-in was good, room was spacious and comfortable but shabby.

Dear Catherine, Thank you for taking the time to share your feedback with us. We are glad to hear that your check-in went smoothly and that you found your room spacious and comfortable. However, I sincerely apologise that the room’s condition did not meet your expectations. We understand how important it is for our guests to enjoy both comfort and a well-maintained environment. Your comments have been shared with our housekeeping and maintenance teams for review and improvement. We truly appreciate your feedback and hope to have the opportunity to welcome you back for a more polished and enjoyable stay in the future. Warm regards, Grace I Assistant Night Manager

Customer review rating 4.0/5

Camille M. Families - Confirmed reviews ALL

we came to spend the night after the lady gaga concert

Dear Camille, Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed your stay following the Lady Gaga concert. A special thank you for highlighting Amir Ayoub—he will be thrilled to hear your kind words. It’s wonderful to know that his politeness, helpfulness, and friendly service made a positive impression during your stay. Our team always strives to provide memorable and welcoming experiences, and your feedback is greatly appreciated. We look forward to welcoming you back for another enjoyable stay in the future. Warm regards, Grace I Assistant Night Manager

Customer review rating 5.0/5

Allison J. Families - Confirmed reviews ALL

Perfect for our needs as attending concert at Accor Stadium.

Dear Allison, Thank you so much for your wonderful feedback and perfect rating. We are delighted to hear that our location perfectly suited your needs for your concert visit to Accor Stadium. It’s always our aim to provide a comfortable and convenient stay for our guests, and we’re thrilled to know we contributed positively to your experience. We look forward to welcoming you back for another enjoyable visit in the future. Warm regards, Grace I Assistant Night Manager

Customer review rating 4.0/5

Suzanne M. Couples - Confirmed reviews ALL

We thoroughly enjoyed our stay at Novotel Sydney Olympic Park. The location was perfect as it was only a short walk to the stadium where we were attending a concert. We found the staff super helpful & very friendly. Our room was clean & comfortable. I would definitely stay here again.

Dear Suzanne, Thank you so much for sharing your wonderful feedback and excellent rating. We are delighted to hear that you thoroughly enjoyed your stay and found our location convenient for your concert visit. It’s fantastic to know that our staff made a positive impression with their helpfulness and friendliness, and that your room was clean and comfortable. Your kind words are truly appreciated and will be shared with the team. We look forward to welcoming you back for another enjoyable stay in the near future. Warm regards, Grace I Assistant Night Manager

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Other web-users rate our hotel

  • 996 reviews 8.6/10 Location
  • 1,562 reviews 5.8/10 Room
  • 1,264 reviews 8.6/10 Service
  • 16 reviews 4.2/10 WiFi
  • 723 reviews 5.6/10 Comfort
  • 618 reviews 5/10 Cleanliness
  • 394 reviews 4.5/10 Amenities
  • 322 reviews 3.9/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.