Novotel Sydney Olympic Park 4 stars
Customer review rating (ALL Rating) 4.1/5 174 reviews
ALLSAFE approved hotel
24 hours concierge, reception & room service
12 meeting and event spaces with underground parking
Dining options ranging from upscale restaurant to contemporary pub dining
Complimentary wireless internet
Laundry service and valet parking available
11a Olympic Boulevard
2127 SYDNEY OLYMPIC PARK
N W From Strathfield Station: 403 Homebush Bay
North East from Lidcombe Station: 401 Olympic Park
SYD KINGSFORD SMITH At 21km / 13.05 miles
SYDNEY OLYMPIC PARK WHARF FERRY At 1km / 0.62 miles
OLYMPIC PARK RAILWAY STATION At 0.2km / 0.13 miles
PARRAMATTA RAILWAY STATION At 6km / 3.75 miles
SYDNEY OLYMPIC PARK TRAIN At 0.1km / 0.06 miles
Check-in from - Check out up to
Innovative a la carte menu for dinner overlooking Olympic Boulevard with floor to ceiling windows and alfresco dining. Choose to wake up to Novotel's fresh breakfast offering barista coffee, bakery fresh bread, organics and fresh juices.
Complete entertainment venue with a bar and bistro, indoor and outdoor seating, and live entertainment every Friday night. The bistro menu offers a choice of finger food to burgers, fish, steaks and salads. Children's meals are also available.
Perfect for business or leisure travel, Novotel Sydney Olympic Park offers a range of accommodation, including Superior, Terrace and Executive Spa Suite options. Guests searching for hotels in Sydney Olympic Park can enjoy a variety of in-room facilities, such as cable and WIFI Internet access, a TV with cable channels, and 24 hour room service. Each room is tastefully appointed, featuring contemporary décor, a modern ensuite and a large work desk. Many rooms feature striking parkland or city views.
100% genuine reviews from our guestsFind out more
Very average service
Customer review rating 1.5/5
Jarrod G. Couples - Confirmed reviews ALL
Extremely long wait to check in with only 2 people on the desk . Air con didn’t work and after we drove 6 hours home got a phone call saying we have to come back straight away because or stay vouchers were not processed even tho they were redeemed on the service nsw app and if we do not come back we have to pay the balance even tho already paid on credit card
Hi Jarrod, Thank you for taking the time to tell us about your experience at the Novotel Sydney Olympic Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I would be happy to find out more about poor customer service that was provided during your stay and discuss it further, if you could kindly send me a more of a detailed feedback to h2… We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm regards, Tatiana Assistant Front Office Manager
Customer review rating 3.0/5
Brent Couples - Confirmed reviews ALL
Great location, clean, good service but the room we had was terribly noisy
We’ll located but a little pricey
Customer review rating 3.0/5
Vera H. Families - Confirmed reviews ALL
We’ll located, great lobby, We’ll located, great lobby bar and restaurant. Female toilets in the lobby smelt really bad. I was a little underwhelmed over all for the price. We paid 500 for a 1 bedroom suite with views and had to pay an extra 40 for parking. I felt like the room was smaller then the pictures advertised online. The bed was comfortable and I did love the big spa bath which is big enough to fit 2 adults.
Hi Vera, Thank you for taking the time to tell us about your experience at the Novotel Sydney Olympic Park. I am sorry to hear that our room prices did not meet your expectations; please allow me to express my sincerest apologies. Please, be kindly informed that at Novotel our price directly fluctuates depending on the occupancy, since you booked during busy time that was the factor affecting the price. I am happy to negotiate a more flexible rate for your next stay or offer more inclusive package to make it value for money. Warm regards, Tatiana Assistant Front Office Manager
it was ok
Customer review rating 3.0/5
Neville S. Couples - Confirmed reviews ALL
it was ok for us but the room was little dirty found a tampon in our room so wasnt really happy but as i am a member i like to come back i home it can be better.
Hi Neville, Thank you for taking the time to tell us about your experience at the Novotel Sydney Olympic Park. I am terribly sorry to hear about experience, this is way below our standards, I have escalated it to our Housekeeping Manager. I have also shared your feedback with the rest of the team to ensure it won't happen in the future. I am happy to look after all your future reservation contact me directly on h2732-dm3@accor will you have any questions or requests and I will do my best to accommodate them. We appreciate you brining it to our attention, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm regards, Tatiana Assistant Front Office Manager
cleaning less than desirable
Customer review rating 2.5/5
Anonymous Business - Confirmed reviews ALL
I have stayed multiple times at this location, but am not sure if I will stay again. From the stains on the front door of the room to the filthy fingerprints/marks on the curtains to the big dirty toenail clipping on the bathroom floor it is obvious cleaning is not being done to the required standard. As there wer dirty marks on the lightswitch inside the door, I ran a disinfectant wipe over it as well as the desk, only to have the result show a lot of grime on the wipe.
Hi Kristine, Thank you so much for taking the time to tell us about your experience at the Novotel Sydney Olympic Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback regarding room cleanliness and overall condition is very important to us. Please rest assured that we are taking the appropriate measures to address the problem with our Housekeeping Manager and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 04… if you wish to discuss this matter in further details. Warm regards, Tatiana Assistant Front Office Manager
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