Novotel Sydney Olympic Park 4 stars

Customer review rating (ALL Rating) 4.2/5 2,021 reviews

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11a Olympic Boulevard, 2127 SYDNEY OLYMPIC PARK, Australia

Description

Hotel extras

  • 24 hours concierge, reception & room service

  • 12 meeting and event spaces with underground parking

  • Dining options ranging from upscale restaurant to contemporary pub dining

  • Complimentary wireless internet

  • 2 minute walk to station, 26 minute drive to CBD and Sydney Airport

Our accommodation(s)

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Hotel location

Novotel Sydney Olympic Park

11a Olympic Boulevard
2127 SYDNEY OLYMPIC PARK
Australia

GPS:-33.848556, 151.067505

Telephone
Fax +61 2 8762 1263

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,021 reviews

TripAdvisor Rating  4.0/5  1,544 reviews

Customer review rating 4.0/5

Leiane P. Families - Confirmed reviews ALL

Very enjoyable. Staff were friendly and helpful.

Dear Leiane, Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our location convenient, the hotel clean, and your stay very enjoyable. It’s especially pleasing to know that our team’s friendly and helpful service made a positive impression during your visit. Your kind comments are truly appreciated and will be shared with our staff as encouragement. We hope to have the pleasure of welcoming you back for another comfortable and enjoyable stay in the near future. Warm regards, Grace I Assistant Night Manager

Customer review rating 4.0/5

Josh B. Couples - Confirmed reviews ALL

Stay was okay, staff weren’t amazing. Food was terrible and a waste of money. Good location for what we needed. Wouldn’t return unless there was a concert.

Dear Josh, Thank you for taking the time to share your honest feedback with us. While we’re pleased to hear that our location suited your needs, I am genuinely sorry that other aspects of your stay did not meet your expectations. Please accept my sincere apologies that the service you received did not feel warm or attentive, and that the food experience was so disappointing. This is certainly not the standard we aim to provide, and I completely understand how frustrating it would feel to spend money on a meal that did not deliver value or enjoyment. Your comments have been shared with both our Food & Beverage and service teams for review and improvement. We truly appreciate your candid feedback, as it helps us identify where we need to do better. While I regret that this stay has left you feeling unlikely to return, I do hope we may have the opportunity in the future to provide you with a far more positive and enjoyable experience. Warm regards, Grace I Assistant Night Manager

Customer review rating 4.5/5

Nadine H. Friends - Confirmed reviews ALL

The staff were lovely, the food was good and reasonably priced, the room was clean and the bed extremely comfortable. The location and convenience is second to none when attending a concert.

Dear Nadine, Thank you so much for your lovely feedback and excellent rating. We are delighted to hear that you had a clean, comfortable, and convenient stay with us. It’s wonderful to know that you found our team warm and welcoming, enjoyed the quality and value of the food, and felt at ease in a clean room with an exceptionally comfortable bed. We’re also pleased that our location added to the convenience of your concert visit—it truly means a lot to us to know we could make your experience smoother and more enjoyable. We sincerely appreciate your loyalty and support. It’s always our pleasure to welcome you, and we look forward to hosting you again for another enjoyable stay. Warm regards, Grace I Assistant Night Manager

Customer review rating 3.5/5

Rebecca R. Families - Confirmed reviews ALL

Rooms were very old and run down- paint chipped, carpets not vacuumed. Staff were all fantastic, couldn’t fault them.

Dear Rebecca, Thank you for taking the time to share your feedback with us. While I am pleased to hear that our team provided fantastic service throughout your stay, I am truly sorry that the condition of your room did not meet your expectations. You deserve a comfortable and well-presented environment, and I sincerely apologise for the chipped paint and the carpets not being properly vacuumed. This is certainly not the standard we aim to deliver. Please know that your comments have been shared with our housekeeping and maintenance teams for immediate review and improvement. Your experience is important to us, and we genuinely appreciate you bringing these concerns to our attention so we can address them promptly. Despite the shortcomings, we are grateful for your kind words about our staff, and we hope we have the opportunity to welcome you back for a much better and more seamless stay. Warm regards, Grace I Assistant Night Manager

Customer review rating 2.0/5

Andrew M. Families - Confirmed reviews ALL

Good and service in restaurant was fantastic. The bed is the worst I’ve ever slept in. Genuinely had to visit my chiropractor on Monday to get an adjustment

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All our hotels in Sydney Olympic Park

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.