Novotel Sydney Olympic Park 4 stars

Customer review rating (ALL Rating) 4.2/5 2,478 reviews

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Description

Hotel extras

  • 24 hours concierge, reception & room service

  • 12 meeting and event spaces with underground parking

  • Dining options ranging from upscale restaurant to contemporary pub dining

  • Complimentary wireless internet

  • 2 minute walk to station, 26 minute drive to CBD and Sydney Airport

Our accommodation(s)

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Hotel location

Novotel Sydney Olympic Park

11a Olympic Boulevard
2127 SYDNEY OLYMPIC PARK
Australia

GPS:-33.848556, 151.067505

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  2,478 reviews

Customer review rating 0.5/5

Kin L. S. Families - Confirmed reviews ALL

You could read my complaint in your system. 1) Horrible room - duty manager does not seems to know the quality of room and asked me what I meant by refurbished room or old. 2) Bad experience during our first breakfast 3) Horrible stay with loud noises coming from your bar. First night - music stopped at 11.30-11.45pm. Second night - music keep going past midnight and I thought it was not part of hotel. I was shocked learning that it was actually from the hotel bar! How could you all be so irresponsible? We have to feed our son melatonin in order for him to sleep. We were so tired the next day! 4) Room service upon request was so slow that I have to email the manager (Czarina So) who managed my complain. The only one positive thing after the complaints - lucky to have Sherlly helping us and genuinely kind. She has been very helpful to us. Your team is lucky to have her and I hope you guys recognise her professionalism and caring attitude.

Customer review rating 1.5/5

Paulo M. Families - Confirmed reviews ALL

When we arrived I sat at the ALL BC heck in counter. The staff member said to me ‘Are you ok?’ With a curious smile, rather than welcoming me. We booked a suite for 4 people and only a king bed was made. The couch was not made. I asked twice before this was done. The service at breakfast was very stretched and I wouldn’t recommend the experience to friends.

Customer review rating 2.5/5

Narantsatsral S. Families - Confirmed reviews ALL

The room service meals were very bad compared to what we had in Mt. Druitt Novotel. Because of thet didnt even tried to check the breakfast.

Customer review rating 1.5/5

Amber T. Families - Confirmed reviews ALL

The air con didn’t work curtains had blood on them for $560 per night the room did not meet expectations the location was the only good part about it.

Customer review rating 4.5/5

Peta N. Families - Confirmed reviews ALL

As we were going to attend a sporting function at Olympic park it seemed a smart idea to stay there. As our function started early in the afternoon prior to our room being ready, we were able to leave our luggage with reception, until after we arrived back in the evening. We had stayed there previously, and, found it comfortable and fairly easy to get to. We enjoyed a coffee in the lounge after our game the variety and quality of food available at the booked breakfast was great.

Dear Guest, Thank you for your thoughtful feedback and for choosing to stay with us again. It’s wonderful to hear our team was able to assist both prior to your arrival and during your stay, and that your special requests were accommodated. We’re pleased you found our location convenient for your event and that services such as luggage storage, as well as your breakfast and lounge experience, added to your visit. We truly appreciate your kind comments and look forward to welcoming you back again soon. Kind regards, Chelsea Bean Assistant Manager

Other web-users rate our hotel

  • 1,071 reviews 8.8/10 Location
  • 1,698 reviews 6.1/10 Room
  • 1,409 reviews 8.4/10 Service
  • 17 reviews 5.6/10 WiFi
  • 674 reviews 5/10 Cleanliness
  • 407 reviews 4.6/10 Amenities
  • 352 reviews 4.1/10 Value
  • 305 reviews 7.7/10 Breakfast

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