Novotel Sydney Olympic Park 4 stars

Customer review rating (ALL Rating) 4.2/5 2,355 reviews

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Description

Hotel extras

  • 24 hours concierge, reception & room service

  • 12 meeting and event spaces with underground parking

  • Dining options ranging from upscale restaurant to contemporary pub dining

  • Complimentary wireless internet

  • 2 minute walk to station, 26 minute drive to CBD and Sydney Airport

Our accommodation(s)

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Hotel location

Novotel Sydney Olympic Park

11a Olympic Boulevard
2127 SYDNEY OLYMPIC PARK
Australia

GPS:-33.848556, 151.067505

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,355 reviews

Customer review rating 4.0/5

Miroslav M. Couples - Confirmed reviews ALL

it was ok, i have a higher level expectation in cleanliness from novotel, it was not to standard, reception staff were first class on arrival and departure.

Dear Miroslav, Thank you for taking the time to share your feedback. We’re pleased to hear that you had a positive experience with our reception team and that they made a strong impression on both arrival and departure. At the same time, we sincerely apologise that the cleanliness of your room did not meet the standard you expected. Your comments have been shared with our housekeeping team so we can review and improve in this area. We hope to have the opportunity to welcome you back for a more seamless stay in the future. Kind regards, Chelsea Bean Assistant Manager

Customer review rating 4.5/5

Jennifer G. Families - Confirmed reviews ALL

We had a great experience staying at the hotel, location was amazing. Check-in was good with Samantha, she was professional/friendly and knowledgeable. The soft plushy for my youngest daughter was a really lovely addition.

Dear Jennifer, Thank you for sharing your wonderful feedback. We’re delighted to hear that you and your family enjoyed your stay and that our location suited your visit to Stadium Australia so well. It’s great to know that Samantha made your check-in experience smooth. We appreciate your note regarding the toilet, and our maintenance team has been advised to ensure everything is working perfectly for future guests. We hope to welcome you and your family back soon for another enjoyable stay. Kind regards, Chelsea Bean Assistant Manager

Customer review rating 5.0/5

Fiona B. Friends - Confirmed reviews ALL

Staff were helpful

Dear Fiona, Thank you for your wonderful feedback. We’re delighted to hear you enjoyed the convenient location for the soccer game and that our team was able to assist you during your stay. We truly appreciate your kind words and hope to welcome you back to Novotel Sydney Olympic Park for another great experience soon. Kind regards, Chelsea Bean Assistant Manager

Customer review rating 3.5/5

Angela O. Families - Confirmed reviews ALL

Convenient for us as we were attending an event at Accor Stadium. Room was clean and well appointed. Air conditioning was lacklustr, didn't do an amazing job of cooling. Very disappointed we were unable to reserve a carpark and had to park 30 mins walk away - they have only a very small amount of carparks available and it's a first come first served basis - even if you ask them when reserving your room.

Dear Angela, Thank you for taking the time to share your feedback. We’re pleased to hear that you found your room clean and well-appointed, and that our team provided a welcoming experience. We do understand your disappointment regarding the air conditioning and our carpark availability. Your comments are very valuable, and we will continue looking at ways to enhance comfort and convenience for our guests. We hope to have the opportunity to welcome you back in the future and provide an even more seamless stay. Kind regards, Chelsea Bean Assistant Manager

Customer review rating 5.0/5

Mary M. Business - Confirmed reviews ALL

The service was very good all staff seemed happy.

Dear Mary, Thank you for your fantastic feedback! We’re thrilled to hear that you enjoyed your stay and that our team’s service made such a positive impression. It’s wonderful to know that our staff’s energy and friendliness contributed to a great experience. We truly appreciate your kind words and hope to have the pleasure of welcoming you back to Novotel Sydney Olympic Park on your next visit. Kind regards, Chelsea Bean Assistant Manager

Other web-users rate our hotel

  • 1,044 reviews 8.7/10 Location
  • 1,646 reviews 6.1/10 Room
  • 1,357 reviews 8.4/10 Service
  • 17 reviews 5.6/10 WiFi
  • 648 reviews 5.2/10 Cleanliness
  • 404 reviews 4.7/10 Amenities
  • 340 reviews 3.8/10 Value
  • 295 reviews 7.7/10 Breakfast

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