Pullman at Sydney Olympic Park 5 stars

Customer review rating (ALL Rating) 4.4/5 2,360 reviews

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Description

Hotel extras

  • Complimentary WIFI

  • Guest rooms provide stunning panoramic views

  • Bacar Restaurant features an extensive and enticing wine list

  • 24 hour fit lounge

  • 2 minute walk to station, 26 minute drive to CBD and Sydney Airport

Our accommodation(s)

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Hotel location

Pullman at Sydney Olympic Park

Olympic Boulevard
2127 SYDNEY OLYMPIC PARK
Australia

GPS:-33.849167, 151.068771

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BACAR RESTAURANT

Bacar Restaurant is an upscale contemporary restaurant located in the Pullman at Sydney Olympic Park. Indulge in Bacar's unforgettable seasonal menus created by our award-winning Precinct Executive Chef Marvin Ma, including newly curated vegan dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,360 reviews

TripAdvisor Rating  4.3/5  1,895 reviews

Customer review rating 2.0/5

Chun M. L. Families - Confirmed reviews ALL

I was disappointed with my stay due to poor hygiene and service. The bottled water provided in the room had mould on the cap. When we reported this to the reception, they did not offer any apology and simply said they would replace it. Additionally, the room felt as though it had not been occupied for a long time. There was an unpleasant, stale smell when we entered, which further affected our comfort. I expected better cleanliness standards and more professional customer service from the hotel.

Dear Chun M. L., Thank you for taking the time to share your feedback regarding your recent stay. We sincerely apologize for the issues you encountered with hygiene and customer service, as this does not reflect our standards. Your comments about the bottled water and the condition of the room have been noted, and we understand how important a clean and welcoming environment is for our guests. We strive to maintain high cleanliness standards and take guest feedback seriously to ensure that every stay meets expectations. Your experience is invaluable in helping us improve our services. Thank you once again for your insights. We hope to have the opportunity to serve you better in the future. Best regards, Pullman at Sydney Olympic Park

Customer review rating 5.0/5

Mark M. Business - Confirmed reviews ALL

As always, Pullman Olympic Park is an excellent hotel. Convenient, great food, excellent amenity and what makes it stand out is the staff. Helpful, friendly and nothing is a problem for them.

Dear Mark M., Thank you for your kind words regarding your stay at Pullman at Sydney Olympic Park. We are delighted to hear that our staff, amenities, and dining options met your expectations. We look forward to welcoming you back for another excellent experience. Best regards, Pullman at Sydney Olympic Park

Customer review rating 3.0/5

Brad C. Solo - Confirmed reviews ALL

Room was ok. Only double beds no queen or king. No room upgrades No welcome in room. Note or gift. Usually get a bottle of wine or chocolates for being an Accor gold member.

Dear Brad C., Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the room configuration and the absence of special welcome amenities for our valued guests. Your insights will be taken into consideration as we aim to enhance our guest experience. Best regards, Pullman at Sydney Olympic Park

Customer review rating 3.5/5

Louise C. Business - Confirmed reviews ALL

Good stay, however check in was not to the normal standard

Dear Louise C., Thank you for sharing your feedback regarding your recent stay. I apologize that your check-in experience did not meet our usual standards. We appreciate your comments, as they help us improve our services. Goodbye, Pullman at Sydney Olympic Park

Customer review rating 3.0/5

Xu L. Couples - Confirmed reviews ALL

Didn't get high level like the picture in the app. I can hear people talking from another room. Also something wrong with lift those days

Dear Xu L., Thank you for your feedback. We regret to hear that your experience did not meet your expectations regarding room allocation and noise levels. Additionally, we apologize for any inconvenience caused by the lift issues during your stay. Best regards, Pullman at Sydney Olympic Park

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Other web-users rate our hotel

  • 665 reviews 8.8/10 Location
  • 1,248 reviews 7.3/10 Room
  • 1,314 reviews 8.4/10 Service
  • 12 reviews 5.3/10 WiFi
  • 409 reviews 6.3/10 Cleanliness
  • 253 reviews 7.4/10 Breakfast
  • 238 reviews 4.5/10 Value

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