Pullman at Sydney Olympic Park 5 stars

Customer review rating (ALL Rating) 4.4/5 2,300 reviews

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Olympic Boulevard, 2127 SYDNEY OLYMPIC PARK, Australia

Description

Hotel extras

  • Complimentary WIFI

  • Guest rooms provide stunning panoramic views

  • Bacar Restaurant features an extensive and enticing wine list

  • 24 hour fit lounge

  • 2 minute walk to station, 26 minute drive to CBD and Sydney Airport

Our accommodation(s)

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Hotel location

Pullman at Sydney Olympic Park

Olympic Boulevard
2127 SYDNEY OLYMPIC PARK
Australia

GPS:-33.849167, 151.068771

Telephone
Fax +61 2 8762 1263

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BACAR RESTAURANT

Bacar Restaurant is an upscale contemporary restaurant located in the Pullman at Sydney Olympic Park. Indulge in Bacar's unforgettable seasonal menus created by our award-winning Precinct Executive Chef Marvin Ma, including newly curated vegan dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  2,300 reviews

Customer review rating 1.5/5

Samantha H. Couples - Confirmed reviews ALL

I had booked a room for the evening to celebrate an anniversary with my partner. On my booking, I had it noted there were 2 guests. There was only 1 bathrobe when we arrived. The 1 bathrobe we had, had toothpaste stains on it! The TV remove only worked to turn on / off and volume - no other functions. The glasses on the desk were stained / not cleaned - same as the ones in the bathroom. There was no toothpaste - understand the sign saying we had to ring up for toiletries - that was just disappointing given what I was paying for 1 night. Those small complimentary things make a difference.

Dear Samantha H., Thank you for sharing your feedback regarding your recent stay with us. I sincerely apologize for the inconveniences you experienced during your anniversary celebration. It is disappointing to hear that the bathrobe was not in a suitable condition and that you encountered issues with the TV remote and cleanliness of the glasses in your room. We strive to maintain high standards and your comments will be taken into consideration for our ongoing improvements. I understand that the absence of complimentary toiletries added to your disappointment, and I appreciate the importance of these small details in enhancing a guest's experience. Your feedback is invaluable as it guides us in refining our services to better meet our guests' expectations. Thank you once again for your input. We hope to have the opportunity to welcome you back in the future to provide a more enjoyable experience. Best regards, Pullman at Sydney Olympic Park

Customer review rating 3.0/5

Assem S. Families - Confirmed reviews ALL

Was not impressed

Dear Assem S., Thank you for sharing your feedback. We regret to learn that your experience did not meet your expectations. Your comments are valuable to us, and we hope to provide a more satisfying stay in the future. Goodbye, Pullman at Sydney Olympic Park

Customer review rating 3.5/5

David R. Business - Confirmed reviews ALL

It was ok

Dear David R., Thank you for sharing your thoughts. We appreciate your feedback and are committed to enhancing our guests' experiences. Should you have any specific concerns, please do not hesitate to reach out to us directly. Best regards, Pullman at Sydney Olympic Park

Customer review rating 5.0/5

Richard M. Couples - Confirmed reviews ALL

We enjoyed our three night stay. It was a very comfortable base from which to visit the Sydney Royal Easter Show, and other activities. The tariff was rather expensive, but to be expected given the time and place of our stay.

Dear Richard M., Thank you for taking the time to share your experience. We are pleased to hear you found your stay comfortable and enjoyed your visit to the Sydney Royal Easter Show. We appreciate your understanding of our pricing, which reflects the demand during peak periods. Goodbye, Pullman at Sydney Olympic Park

Customer review rating 1.5/5

Bilynda J. Business - Confirmed reviews ALL

Didn’t receive Gold status amenity when every other Accor hotel I have including the Novotel Olympic Park and Novotel Parramatta. I accidentally left my Do Not Disturb light on so room wasn’t cleaned but surely reception can see I’m not in the room or called me to check. When I returned to the hotel I asked for it to be cleaned whilst I was out for 2 hours at dinner time and it wasn’t. I then returned to my room and out the Do Not Disturb light on so I could sleep only to be woken at 10pm by someone knocking and only handed me towels so room wasn’t cleaned never cleaned. At 1130pm I was again woken by very loud hotel guests who had just checked in yelling down the hallways. If guests check in late then reception should advise them to be quiet due to the time. Out of all the Accor hotels in the area the Pullman is the worst yet meant to be the luxury option.

Dear Bilynda J., Thank you for sharing your feedback regarding your recent stay with us. I regret to learn that your experience did not meet your expectations, particularly in relation to the amenities associated with your Gold status. We appreciate your loyalty to Accor and recognize the importance of these benefits during your visits. I understand your concerns regarding the housekeeping service and the disturbances caused by other guests. Our policy is to respect the Do Not Disturb signal; however, I acknowledge the inconvenience caused by the communication lapse and the subsequent noise. Your comments about guest behavior will be shared with our team to enhance our approach in these situations. We strive to provide a high-quality experience for all of our guests, and your insights are invaluable in helping us improve. Thank you for bringing these matters to our attention. Sincerely, Pullman at Sydney Olympic Park

Other web-users rate our hotel

  • 641 reviews 8.8/10 Location
  • 1,144 reviews 7.4/10 Room
  • 1,240 reviews 8.4/10 Service
  • 12 reviews 6.1/10 WiFi
  • 365 reviews 6.4/10 Cleanliness
  • 237 reviews 7.8/10 Breakfast
  • 214 reviews 4.2/10 Value

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