Pullman at Sydney Olympic Park Hotel 5 stars

Very disappointed with room. Yes it was clean and tidy. I paid for this room about 11 months before our stay at a cost of 600.00, for which I had no qualms about cost as we we having a night at Elton John so we were treeting ourselves to a stay in your hotel. The room was small and the two beds were only a double size which I understood they were to be large doubles thinking that would mean a queen size, so yes it would be ok with that. We felt this room did not meet the cost but I am not one to make a fuss so we put up with the bed and I might add the very bad pillows. My daughter who was with us and had stayed with you before could not believe the room. When she stayed on her own, it cost just over 200 dollars and she said it was just beautiful much bigger and a king bed. Look I just think for the money I paid the room was not worth it. I feel at other hotels that we have stayed we would have only paid half. The cost and got the same quality room. I feel that if this is the quality you’ve to someone that had paid for it 11 months earlier you should give a little better quality room. This is the first time I have paid in advance at any hotel I have stayed it is usually only a deposit or a credit card taken without payment. We as I said were very disappointed with the room and I would if anyone asked me I personally would not stay again if this was the case again. Sorry about this but that is how we felt. I have to say also paying that amount for the room I think parking should be thrown in. We often stay at park royal and pay less for parking and for a one of payment for 2 days or more. People associate your name with quality, I felt I The room we were staying it was lacking. I have to say the the staff were excellent, with service etc. they were great for room service with supper at midnight, I could not falt them.

Our stay was good , nothing was to much trouble for the staff. Loved the convenience of the hotel easy access to all transport food & entertainment. Would be happy to stay here again.:)

Our first time at the Pullman Olympic Park and we have had a faultless two night stay. We were greeted on arrival by Joe the porter who made us feel welcome and helped us with our bags and parking arrangements. Check in with Lowanna at the front desk was a pleasure. Lowanna provided great information about the hotel and the nearby aquatic centre and a complimentary upgrade to a level 13 room was a wonderful bonus. We quickly realised that staff at the Pullman were prepared to go above and beyond. A great balance of warm and friendly with a professional standard. Our room was amazing. Great views of the Olympic park precinct and if it wasn't for the smoke haze we could have seen the city. The set up is practical and warm and the bathroom absolutely spotless with plenty of room. One of the best bathrooms we've ever stayed in. The bedding is excellent and very comfy. Just when we thought it couldn't get any better we decided to book the seafood platter for dinner in the Bacar restaurant and it exceeded our expectations. A beautiful meal with everything tastefully prepared and served with love. Thoroughly enjoyable and would definitely recommend it to anyone. The breakfast was perfect and the omelettes made to order were fluffy and delicious. We enjoyed the ATP tennis which is a short walk away and also visited the Aquatic Centre just across the road which the hotel provides discounted passes for. We loved it so much that we're back next week for the ATP tennis finals and booked an Executive room with club access. Can't wait! Special mention to Bianca in the restaurant who made our breakfast experience so pleasant and to Jordan who took the time to show us the fitness centre and the club room facilities. The parking facilites are also good with direct access to the hotel. Can't wait for our stay this weekend and highly recommend the hotel as a wonderful base to attend events or explore Sydney. Thank you Pullman Olympic Park

I was disappointed. The air conditioning in the room was extremely noisy. Each time i ordered a "bucket of ice" it took more than 1 request and then did not arrive for a long period of time. We ordered room service dinner, with one meal being uneatable and the other just due to the excessive amount of salt

MEAL WAS AWSOME AND SERVICE WAS EXCELENT

From the onset of our stay at the front desk we me a pleasant, polite and incredibly helpful young woman named Laura who welcomed us made our stay so nice.

We were warmly welcomed by a friendly gentleman who showed us where to check in and explained parking and the availability of a shuttle to the tennis. We were able to check in an hour early, this was efficient and friendly. We had a quiet room, that was quite spacious and the king bed was comfortable. We had a couple of extra pillows from the menu delivered to our room, which was a nice "extra " compared to many hotels. The bath was inviting but wasn't used due to current water shortages. There was a small couch and a table and chair for either eating or business. The parking was $40/day which is similar to other city hotels

Welcoming and friendly.

Same as above

Superb from the moment I drove into the car park.

Comfortable, Clean and friendly environment. would recommend to others

Staff was lovely service great! Only issue room service didn't always respond. Rooms were beautiful.

Everything went smoothly including check in & check out plus meals were great except for the cold poached eggs & scrambled eggs at breakfast. The hotel was busy so much so that the dining tables for the dinner were too close together. Conversation was limited

Friendly and attentive check in staff, well appointed room, good breakfast, relaxing evening in the bar

The stay and food was good. But when i checked out i was told that i have credit of 179 dollars and will not be charged further as everything was covered already on the day of settlement. I came home and realised that Pullman charged me 35 dollars on my credit card. When i called to check, i was thrown to different departments and there was no conclusion. I am happy with the stay and aervices i got, but not happy with the service post check out.