Novotel Sydney Cabramatta

Customer review rating (ALL Rating) 4.6/5 152 reviews

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Description

Hotel extras

  • Brand new hotel

  • Outdoor swimming pool and pool bar

  • Extensive food and beverage offerings including a signature steakhouse

  • Meetings and events for up to 1,450 pax at the adjoined CabraVale Resort.

  • Conveniently located close to public transport

Our accommodation(s)

Hotel location

Novotel Sydney Cabramatta

1 Bartley Street
2166 Canley Vale
Australia

GPS:-33.8899, 150.93988

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  152 reviews

Customer review rating 2.5/5

Sandra F. Families - Confirmed reviews ALL

I have recently stayed at the newly built Novotel Cabravale Resort and, due to a busy work schedule, I am only now able to provide my feedback. As a local resident, a long-time member of Cabravale RSL Club, and an Accor Plus Gold member, I was genuinely excited to experience the new facilities. the hotel presents very well; however, I would like to raise a few concerns to help improve the experience for future guests. I had booked to celebrate Mother’s Day. I booked Stay & Dine package via the ALL Accor app at the advertised rate. Unfortunately, upon check-in, I was informed that the package had already expired. This was quite disappointing, as the offer was still available at the time of booking and was charged accordingly. This may indicate a discrepancy wrong advertisement, which I hope can be reviewed to prevent confusion for other guests. In addition, I would like to highlight a safety concern within the hotel. My husband sustained a cut to his foot, which appears to have been caused by a sharp or uneven transition between the carpet and tiled flooring. Given that this is a newly built facility, I believe it is important to address this promptly, as it poses a risk—particularly to children and other guests. While we appreciate the quality and presentation of the new resort, I hope this feedback will be taken constructively to further enhance both guest experience and safety. Happy to provide images of his cuts feet. I would appreciate your review of these matters.

Hi Sandra, Thank you for sharing your thoughts about your recent stay with us. We’re glad to hear you enjoyed the new facilities, but we’re sorry to learn about the issues you faced with the Stay & Dine package and the safety concern. We appreciate your feedback and will certainly look into these matters to enhance our guest experience. Your insights are invaluable to us! Kind Regards, Novotel Cabramatta Team

Customer review rating 5.0/5

Peter V. Business - Confirmed reviews ALL

Stayed for business and it was great.

Hi Peter, Thanks for your kind words! We're thrilled you enjoyed our location, comfortable beds, and clean rooms during your business stay. Kind Regards Novotel Cabramatta Team

Customer review rating 5.0/5

Martes I. Families - Confirmed reviews ALL

Modern Accommodation, new & fresh Staff amazing , returning guest .

Hi Martes, Thanks so much for your kind words! We’re thrilled to hear you enjoyed your stay and appreciated our staff. We can’t wait to welcome you back again soon! Kind Regards Novotel Cabramatta Team

Customer review rating 4.0/5

Santo V. R. Business - Confirmed reviews ALL

The restaurant manager on the morning of 22nd May, Friday. Didn’t get her name, but she was absolutely amazing. Shout out to her and great customer service

Hi Santo, Thanks for your kind words! We're thrilled to hear you enjoyed your stay and received excellent service. We'll be sure to share your praise with our restaurant team. Kind Regards Novotel Cabramatta Team

Customer review rating 3.5/5

Maria F. E. Couples - Confirmed reviews ALL

The room was very dusty, had a broken toilet seat.

Other web-users rate our hotel

  • 62 reviews 8.4/10 Location
  • 136 reviews 7.9/10 Room
  • 139 reviews 7.8/10 Service
  • 67 reviews 7.4/10 Cleanliness
  • 58 reviews 7.6/10 Amenities
  • 55 reviews 9/10 Vibe
  • 55 reviews 8.2/10 Comfort
  • 24 reviews 8.2/10 Pool

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