Mercure Fribourg Centre Remparts 4 stars

Customer review rating (ALL Rating) 4.4/5 563 reviews

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Description

Hotel extras

  • Car park available

  • Close to the downtown area

  • ALL Program

  • Meetings and Events

Our accommodation(s)

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Hotel location

Mercure Fribourg Centre Remparts

Chemin Montrevers 1
1700 FRIBOURG
Switzerland

GPS:46.81175, 7.15716

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LOBBY BAR

The hotel bar welcomes you every day from 10am to 11pm offering all kinds of refreshment.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  563 reviews

Nice hotel in fribourg

Customer review rating 4.5/5

Marc Couples - Confirmed reviews ALL

room for improvment....

Customer review rating 1.0/5

Anonymous Business - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback with us. We truly appreciate your kind words regarding the professionalism and dedication of our team member on Saturday night. Providing excellent service is a priority for us, and we are glad to hear that this was recognized. Regarding our food offering, we do provide a selection of meals from a catering service. However, as these are fresh products with a short shelf life, we limit quantities to reduce waste. We regret that this impacted your dining experience and take your comments into consideration for future improvements. We would also like to remind you that you were upgraded to a Privilege room as a gesture of hospitality. We are sorry that our in-room tea and infusion selection was too limited for your taste, and we will review this to better meet guest expectations. We sincerely apologize for the technical issue with the air conditioning and for any inconvenience it caused. Additionally, the cleanliness of our rooms is of utmost importance, and we will reinforce our quality checks to ensure that such oversights do not happen again. Your feedback is valuable to us, and we will use it to enhance our services. We hope to have the opportunity to welcome you again for a much-improved experience. Best regards, Léo Boyer - General Manager

Well located walking distance to nice restaurants

Customer review rating 4.0/5

Margaret F. Couples - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Léo Boyer - General Manager

Overall very nice stay

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Dear Dirk S., We very much appreciate your comments regarding your stay at the Mercure Fribourg Centre Remparts. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Léo Boyer - General Manager

Well located, very convenient

Customer review rating 5.0/5

Giy Solo - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Léo Boyer - General Manager

Other web-users rate our hotel

  • 320 reviews 8.6/10 Location
  • 514 reviews 7.3/10 Room
  • 346 reviews 9/10 Service
  • 9 reviews 9.1/10 WiFi
  • 243 reviews 8.3/10 Breakfast
  • 152 reviews 7.7/10 Cleanliness
  • 71 reviews 5.5/10 Amenities
  • 65 reviews 6/10 Food

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