Mercure Fribourg Centre Remparts 4 stars

Customer review rating (ALL Rating) 4.2/5 439 reviews

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Mercure Fribourg Centre Remparts - Image 1
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Chemin Montrevers 1, 1700 FRIBOURG, Switzerland

Description

Hotel extras

  • Car park available

  • Close to the downtown area

Our accommodation(s)

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Hotel location

Mercure Fribourg Centre Remparts

Chemin Montrevers 1
1700 FRIBOURG
Switzerland

GPS:46.81175, 7.15716

Telephone
Fax +41 26 347 56 57

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LOBBY BAR

The hotel bar welcomes you every day from 10am to 11pm offering all kinds of refreshment.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  439 reviews

Great stay

Customer review rating 5.0/5

G.k. Families - Confirmed reviews ALL

Excellent location, nice room, and very friendly and helpful staff. Couldn’t been better! Thank you

Great location

Customer review rating 5.0/5

Andre A. Couples - Confirmed reviews ALL

Rooms are renovated and very modern. We've got an unexpected upgrade to a higher category, which was very nice. Beds are super comfortable and TV is huge. The location is super ... only 8 mins walk to the old part of the town and about same time to the BCF Arena.

Dear Guest, We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Léo Boyer - General Manager

Could have been perfect but...

Customer review rating 3.0/5

Alex M. Solo - Confirmed reviews ALL

Room was too hot and there was no possibility to control the heating

Monsieur M., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Fribourg Centre Remparts By Mercure. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Mercure sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquée. Nous faisons notre maximum afin de régler ce problème de température dans nos chambres et nous sommes navrés que ce problème persiste encore. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Léo Boyer - General Manager

Renovated rooms are very nice

Customer review rating 4.5/5

Guy Couples - Confirmed reviews ALL

Regular guest at Les Remparts, some rooms have been refurbished, quite nicely. Two suggestions for room 005: add hooks at the entrance to suspend wet coats and the like and add an optional blanket (my partner is quite sensitive to cold)

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Léo Boyer - General Manager

Such a great experience

Customer review rating 5.0/5

Pe Business - Confirmed reviews ALL

I'm spending a lot of time in accor's hotels from Fairmont to ibis but this one was definitely a pleasant one. Nice people, great renovation, very good breakfast. A MUST go if you're in Freiburg.bravo to the team.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Léo Boyer - General Manager

Other web-users rate our hotel

  • 304 reviews 8.6/10 Location
  • 458 reviews 7.1/10 Room
  • 296 reviews 8.6/10 Service
  • 7 reviews 9/10 WiFi
  • 239 reviews 8.1/10 Breakfast
  • 114 reviews 8.1/10 Cleanliness
  • 103 reviews 6.1/10 Vibe
  • 81 reviews 5/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.