Mercure Fribourg Centre Remparts 4 stars

Customer review rating (ALL Rating) 4.2/5 474 reviews

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Description

Hotel extras

  • Car park available

  • Close to the downtown area

Our accommodation(s)

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Hotel location

Mercure Fribourg Centre Remparts

Chemin Montrevers 1
1700 FRIBOURG
Switzerland

GPS:46.81175, 7.15716

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LOBBY BAR

The hotel bar welcomes you every day from 10am to 11pm offering all kinds of refreshment.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  474 reviews

Great staff and well located

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

I was surprised by how easy it was to travel by bus (or walk) to/from the city centre. The staff were very friendly and helpful.

Dear ROBERT S., We very much appreciate your comments regarding your stay at the Mercure Fribourg Centre Remparts. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Léo Boyer - General Manager

Great stay

Customer review rating 5.0/5

G.k. Families - Confirmed reviews ALL

Excellent location, nice room, and very friendly and helpful staff. Couldn’t been better! Thank you

Great location

Customer review rating 5.0/5

Andre A. Couples - Confirmed reviews ALL

Rooms are renovated and very modern. We've got an unexpected upgrade to a higher category, which was very nice. Beds are super comfortable and TV is huge. The location is super ... only 8 mins walk to the old part of the town and about same time to the BCF Arena.

Dear Guest, We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Léo Boyer - General Manager

Could have been perfect but...

Customer review rating 3.0/5

Alex M. Solo - Confirmed reviews ALL

Room was too hot and there was no possibility to control the heating

Monsieur M., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Fribourg Centre Remparts By Mercure. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Mercure sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquée. Nous faisons notre maximum afin de régler ce problème de température dans nos chambres et nous sommes navrés que ce problème persiste encore. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Léo Boyer - General Manager

Renovated rooms are very nice

Customer review rating 4.5/5

Guy Couples - Confirmed reviews ALL

Regular guest at Les Remparts, some rooms have been refurbished, quite nicely. Two suggestions for room 005: add hooks at the entrance to suspend wet coats and the like and add an optional blanket (my partner is quite sensitive to cold)

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Léo Boyer - General Manager

Other web-users rate our hotel

  • 303 reviews 8.6/10 Location
  • 462 reviews 7.2/10 Room
  • 297 reviews 8.7/10 Service
  • 7 reviews 9/10 WiFi
  • 241 reviews 8.1/10 Breakfast
  • 116 reviews 8.3/10 Cleanliness
  • 105 reviews 6.1/10 Vibe
  • 80 reviews 5/10 Amenities

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