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ibis Bern Expo Hotel 2 stars

Customer review rating 4.3/5 3,325 reviews

ALLSAFE approved hotel

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ibis Bern Expo
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+ 17 Services

Hotel extras

  • An ALLSAFE-certified hotel.

  • Modern rooms with free-WiFi and air-condition system

  • Bar serving snacks and drinks around the clock. Enjoy a hearty buffet breakfast every morning

  • Paid parking on site. Bern Ticket to use free of charge the public transports in the city.

  • Close to BERNEXPO, 500 m to Stade de Suisse, 7 min to the old town by tram.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Bern Expo

Am Guisanplatz 4
3014 bern
switzerland

Tel: +41313351200

Fax: (+41)31/3351210

Check-in from 14h00

Check out up to 12h00

  • BERN HAUPTBAHNHOF :  9 GUISANPLATZ EXPO

  • By plane

    BELP BELPMOOS AIRP. At 10km / 6.21 miles

  • By car

    BERN WANKDORF At 1km / 0.62 miles

  • By train

    BERN/BERN At 1.5km / 0.93 miles

  • By train

    HAUPTBAHNHOF BERN At 1km / 0.62 miles

GPS :46.958677, 7.46403

Hotel services

BAR Non contractual photo

Due to the current situation, closed until further notice. Relaxing at the bar: The Ibis Bar is a cozy meeting point and a place to relax at any time of the day or night.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Catering services
  • No Restaurant
  • One Bar
  • Snack and beverage machine
    • Snack and beverage machine
  • Breakfast
    • Buffet Additional charge
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 96 rooms
    • 3 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • 96 non-smoking rooms
    • 9 floors
  • Languages spoken at the hotel
    • French
    • Italian
    • German
    • English
    • Spanish
  • Wi-Fi
    • High Speed WiFi
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Elevator to all floor
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Hotel car park Additional charge
    • On site
    • 100 parking spaces
    • Public
    • Parking opened 24/7
Well-being
  • Fitness Novotel Bern Expo Additional charge
    • On site

Our accommodation(s)

Uncomplicated, modern and comfortable, with a cozy bed and a functional bathroom. You will find everything you need in an Ibis room.

Our guest reviews for
ibis Bern Expo

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,325 reviews

TripAdvisor Rating 4.0/5

843 reviews

Excellent reception

Customer review rating 4.5/5

Jp C. Business - 18/10/2021 Confirmed reviews ALL

Late arrival, warm welcome, good service and good rooms

Great value, good location, and superb staff

Customer review rating 5.0/5

Rene Solo - 30/09/2021 Confirmed reviews ALL

Ibis Bern Expo is a property located in a quiet neighborhood, near retail/restaurants, and easily accessible by public transportation. The property has excellent front desk, thorough cleaning staff, and helpful staff. I would stay here again during a return visit to Bern.

Return Visit

Customer review rating 4.0/5

Jon M. Friends - 17/09/2021 Confirmed reviews ALL

A good stay in a well situated hotel for our visit to see a Champions league match at Young Boys.

Ideal for the Expo / Stadium

Customer review rating 4.5/5

Anonymous Friends - 16/09/2021 Confirmed reviews ALL

Nice clean hotel. Very helpful staff.

perfect location, stay was "Ibis" standard. Good

Customer review rating 4.0/5

P.b. Business - 08/09/2021 Confirmed reviews ALL

Friendly reception, easy check in and checkout.

Dear P.B, Thank you very much for your stay at the hotel ibis Bern expo and your positive feedback. We very much appreciate your comments. We are sorry about the issue at the breakfast buffet with the bread and hope that you could enjoy the other products. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your hotel ibis Bern expo team

well located, but...

Customer review rating 3.0/5

C. Couples - 26/08/2021 Confirmed reviews ALL

1. from the lower floor parking, not easy to find the entrance for IBIS vs. other ACCOR hotel. 2. many parking slots were unavailable as some cars were parked across the line (big cars or new cars avoiding therefore scratches...). 3. outside, when leaving the hotel, some cars were parked here and there. seems the place in front of the hotel war flooded by cars everywhere... 4. breakfast - there was gloves available for use, avoiding touching plates, food. but 3/4 of the people weren't using them... no control. 5. i know we're still in covid-period but breakfast buffet was quite light. no gluten bread was available. only croissant and buns. 6. coffee cups could have been bigger, especially for cappucino... I know it's difficult time, just wanted to mention there things. take care. have a great day.

Perfect stay

Customer review rating 5.0/5

Marcello Couples - 23/08/2021 Confirmed reviews ALL

We stayed three nights. Room comfortable and clean. Position perfect. Staff friendly.

The usual

Customer review rating 4.0/5

Paul B. Friends - 22/08/2021 Confirmed reviews ALL

Stayed 2 nights, located on a frequent bus route into the city but very easily walkable

Good stay with some exceptions

Customer review rating 3.0/5

Mark Business - 19/08/2021 Confirmed reviews ALL

Generally speaking hotel ok, but very poor breakfast. It is unacceptable that there is no black tea at breakfast! Only available green tea or fruit tea. Room clean every day but my shower gel was empty and not refilled during my 3 weeks stay!

Very friendly

Customer review rating 5.0/5

Regie Solo - 15/08/2021 Confirmed reviews ALL

The welcome was very friendly and lots of information was given. During the whole stay the staff did everything to make the guests feel comfortable. Well done!

Dear Mrs M., Thank you so much for taking the time to write a review about your stay with us. We are glad that you enjoyed our hotel. Your positive feedback is very motivating for all of our staff. We are looking forward to seeing you soon again. Best regards, Your hotel ibis Bern expo team

Easy to book and comfortable to stay

Customer review rating 5.0/5

Anonymous Couples - 01/08/2021 Confirmed reviews ALL

Our experience from reservation through check-out was as smooth as silk.

Dear Ms R., Thank you for your visit and for the wonderful feedback, we are happy to share this with the team. We wish you the best in all your future travels and we hope to see you again soon in our hotel. Best regards from Bern Your hotel ibis Bern expo team

Perfect for Expo Bern guests and exhibitors

Customer review rating 5.0/5

Daniel Business - 05/07/2021 Confirmed reviews ALL

Very pleasant stay. Great welcome from Jamil, who makes us feel at home. Thank you very much

Dear Mr. R. We very much appreciate your comments regarding your stay at the ibis Bern Expo. It is always a pleasure to receive positive feedback. We will share your comments with Jamil, I am sure he will love it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Selin - Front Office

Well located

Customer review rating 4.0/5

Sarto Solo - 03/07/2021 Confirmed reviews ALL

As per 2020 used the hotel for the Chasing Cancellera Bern - Andermatt event. Ideally located for the start at the YB Bern football stadium. Clean rooms and friendly staff

Dear Andrew, Thank you so much for taking the time to write a review about your stay with us. We are glad that you enjoyed our hotel. Your positive feedback is very motivating for all of our staff. We are looking forward to seeing you soon again. Best regards, Your ibis Bern Expo Team with Javier Iglesias

Not the hotel we wanted to stay at

Customer review rating 1.5/5

Ll Couples - 08/05/2021 Confirmed reviews ALL

We booked the Ibis but without notification we were booked into the Novotel. Because they had no twin room available, one of us had to sleep on a foldout bed. This was ahead of an important event but we slept really badly because the foldout was uncomfortable. I submitted a complaint via the website but we did not receive a response.

Dear Mr. D., Thank you for taking the time to tell us about your experience. We are sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. Indeed you received a free upgrade in the hotel Novotel Bern Expo due to the closure of the hotel ibis Bern Expo during the Covid-19 crisis. We are sorry for the inconvenience about the none existing Twin rooms in the hotel Novotel. For the futur please let us now if there is a problem with the room so we can find a solution. At the ibis aswell as at the Novotel, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Your Hotel ibis Bern Expo team - Novotel Bern Expo team

good stay

TripAdvisor rating 5.0/5

adolfoschanz Business - 24/01/2020 TripAdvisor review

the hotel is new , and the service ids OK except at the bar, the service wasn't very friendly Parking is free when Platinum member Which is very nice , but the hotel is quite far from the center. no too many options for restaurant near by

Dear Guest Thank you very much for your review. First of all, we would like to apologize the unfriendliness at our bar. We do our best to improve this service in the future. For any restaurant tips you can always ask our staff. There are plenty good restaurants around the hotel in walking distance. We very appreciate your comment and hope to see you soon again at our hotel.

Value for its cost

TripAdvisor rating 3.0/5

ChrysaB Family - 03/01/2020 TripAdvisor review

Easy access to Bern a center We had a family room which was a normal size with a view over a horse house. Friendly staff at the reception , quiet hotel even though it was really busy I will propose an update at towels & carpet

Dear Guest Thank you very much for your review. Of course, we well noted your comment about the towels & carpet. The carpet in the rooms is quite new while the one in our stairwell will be replaced. Regarding the towels; we are now working with a new laundry company and hope to increase the quality in this part. We very appreciate your comment and hope to see you soon again at our hotel.

Excellent

TripAdvisor rating 5.0/5

Linda S Family - 08/12/2019 TripAdvisor review

Had a great stay. Staff were welcoming and only but helpful. We asked for two extra pillows and they were in the room very fast. Always greeted us in the morning and when ever we came and went. Clean and warm and comfortable. Shower room was spotless and shower was good. Thank you

Dear Guest Thank you very much for your great review. With pleasure we will transfer these kind words to our staff. We very appreciate your comment and hope to see you soon again at our hotel.

Kind and best service mind staff

TripAdvisor rating 5.0/5

nana k Friends getaway - 23/09/2019 TripAdvisor review

When I arrive in bern , i’m so impress with your kind staff at front . He help us with. Good advice for our traveling trip . His kind supports for all our request and question is helping us very much. Regret that I forgot to ask his name for mention to thanks you . My trips stay at room 915,917 on sep 19,2019 💕💕 Thanks for your kindness. We will visit again for sure !!!!

Dear Guest Thank you very much for your kind review. Of course, we are very happy that you were satisfied with our staff and enjoyed your stay here. We very appreciate your comment and hope to see you soon again at our hotel.

A pleasant stay in Bern

TripAdvisor rating 4.0/5

RichardRalf Family - 13/08/2019 TripAdvisor review

Arrived by car and found the hotel easily with plenty of parking. Reception were polite and helpful. Room was clean, comfortable with good air con. Lovely view of the city with the Alps in the background. Easy to get to the old town via tram. Also, a short walk to the shops and football stadium in the Wankdorf Center.

Dear Guest Thank you very much for your review. We very appreciate your comment and hope to see you soon again at our hotel. Your Ibis Bern Expo - Team

Excellent service

TripAdvisor rating 5.0/5

5rochoa Couples - 20/06/2019 TripAdvisor review

Great hotel, great service, they provided tickets for public transportation during my stay. Excellent. it is in front of a tram station that take you to downtown and train stations. I would stay in this hotel again without hesitation.

Dear Guest Thank you very much for posting your thoughts on Tripadvisor. We are happy to hear you enjoyed your stay with us at our great location here in Bern. It is our pleasure to receive such a wonderful feedback and we are extremely proud to share your comments with our whole team. Thank you! We are looking forward to welcome you again very soon! Sunny regards from beautiful Bern YOUR Ibis Bern Expo Team

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