ibis Bern Expo Hotel 2 stars

Customer review rating 4.3/5 3,087 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis Bern Expo
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+ 14 Services
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Hotel extras

  • An ALLSAFE-certified hotel.

  • Modern rooms with free-WiFi and air-condition system

  • Bar serving snacks and drinks around the clock. Enjoy a hearty buffet breakfast every morning

  • Paid parking on site. Bern Ticket to use free of charge the public transports in the city.

  • Close to BERNEXPO, 500 m to Stade de Suisse, 7 min to the old town by tram.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
Catering
  • BreakfastPaying
  • 1 bar(s)
  • Snack & beverage machine
Business services
  • Copy/print service available
Information message

Hotel location

ibis Bern Expo

Am Guisanplatz 4
3014
bern
switzerland

Tel: +41313351200

Fax: (+41)31/3351210

Check-in from 14h00

Check out up to 12h00

  • BERN HAUPTBAHNHOF :  9 GUISANPLATZ EXPO

  • By plane

    BELP BELPMOOS AIRP. At 10km / 6.21 miles

  • By car

    BERN WANKDORF At 1km / 0.62 miles

  • By train

    BERN/BERN At 1.5km / 0.93 miles

  • By train

    HAUPTBAHNHOF BERN At 1km / 0.62 miles

GPS :46.958677, 7.46403

Our accommodation(s)

Uncomplicated, modern and comfortable, with a cozy bed and a functional bathroom. You will find everything you need in an Ibis room.

Room with 1 double bed (63x79 inches [160x200 cm]), new sleep-easy concept

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Room with twin beds (35x79 inches [90x200 cm]), new sleep-easy concept

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Views: Panorama view, City View *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Room with 1 double bed (63x79 inches) and 1 single bed (35x79 inches) and wheelchair access

Accessible room
  • Max. number of persons: 3
  • Views: City View *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

MyRoom by Ikraam: The "One Thousand and One Nights" room

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

MyRoom by Sofija: Street-style room

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

MyRoom by Sofija: Champions League Room

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

BAR

Non contractual photo

Due to the current situation, closed until further notice. Relaxing at the bar: The Ibis Bar is a cozy meeting point and a place to relax at any time of the day or night.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Bern Expo

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,087 reviews

tripadvisor

TripAdvisor Rating 4.0/5

840 reviews

Well located and clean, but closed during our stay without proper information.

Customer review rating 4.3/5

Oskar Couples - 06/09/2020 Confirmed reviews ALL

Well located, we enjoyed the automatic doors from the garage to the elevators. The room was clean, but smaller than what we booked. No handtowels just two bathtowels. The hotel closed suddenly, because 9 workers had corona. The guests were not informed about the closure. We and some others were searching for breakfast, as the room was closed without an obvious note. No note was given in our room. Reception was empty with a note to contact the Novotel reception. On a positive note, the people at the reception were all very friendly. It's just bad to read in the local newspaper and police report that the guests were asked to leave the hotel, as we and all the other guests I met the following day didn't know anything about it.

Dear Oskar, Thank you for taking the time to give us your Feedback on behalf of your stay with us. We would like to apologize to you for the situation you experienced during your stay. Unfortunately, a lot went wrong and could have done a lot better. Since this is an extraordinary situation, we were not prepared. We have learned from our mistakes so that something like this does not happen again. We hope that we can convince you with your next stay and hope to see you again soon. Sincerely, ibis Bern Expo

Great view on the Gurten

Customer review rating 4.3/5

Yvonne Families - 03/08/2020 Confirmed reviews ALL

We just needed a place to stay overnight and were then pleasantly surprised by the spaciousness of the room and the fantastic view from the window.

Dear Yvonne, We very much appreciate your comments regarding your stay at the ibis Bern Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Bern Expo

Great stay

Customer review rating 4.3/5

Thera Couples - 17/07/2020 Confirmed reviews ALL

Clean room, receptionist was ok... good location

Dear Mrs. G., We very much appreciate your comments regarding your stay at the ibis Bern Expo. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Ibis Bern Expo Team

nice like always

Customer review rating 4.3/5

Tp Business - 16/07/2020 Confirmed reviews ALL

Am permanent guests since 2.5 yrs

Sehr geehrter Herr P. wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis Bern Expo. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Es ist immer eine Freude Sie bei uns zu haben, wir können Sie bald zum Inventar mitzählen. Mit herzlichen Grüßen Ihr Ibis Bern Expo Team
Customer review rating 4.3/5

Anonymous Couples - 24/02/2020 Confirmed reviews ALL

Know it well. Thqnks to Yjsnil got exactly right room

Dear Marilyn B., We very much appreciate your comments regarding your stay at the ibis Bern Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matthias Beyeler General Manager

Disappointing

Customer review rating 4.3/5

Dr C. Business - 19/02/2020 Confirmed reviews ALL

No hospitality. No courtesy n concern for guests. Very bad food arrangements

Dear c. M., Thank you for taking the time to tell us about your experience at the ibis Bern Expo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

OK all round

Customer review rating 4.3/5

Paul (. Solo - 05/02/2020 Confirmed reviews ALL

Good staff able to deal with requests (e.g. requests for early breakfast, use of a printer to get a boarding pass). Room was satisfactory, but air conditining could not be adjusted to individual requirements (room was too warm for me). The carpet in the room was a bit dirty, but to be faire this reflects constant footfall over the years. Good breakfast, though the room was a bit small when people all turned up. Overall, perfectly acceptable and happy to stay again.

Dear Mr. W., We very much appreciate your comments regarding your stay at the ibis Bern Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Javier Front Office Manager

Home from home

Customer review rating 4.3/5

Paul Business - 24/01/2020 Confirmed reviews ALL

I stay regularly at this hotel for business. It is ideally placed close to transport links and has great local amenities. The staff make this hotel much more than a 2 star hotel and I would not consider staying elsewhere when in Bern.

Dear PAUL D., We very much appreciate your comments regarding your stay at the ibis Bern Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. With guest like you Mr. D. our work is a pleasure. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Man weiß, was man bei Ibis bekommt

Customer review rating 4.3/5

Bj Business - 24/01/2020 Confirmed reviews ALL

You get what you pay

Sehr geehrter Herr M. wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis Bern Expo. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen

good stay

TripAdvisor rating 4.0/5

adolfoschanz Business - 24/01/2020 TripAdvisor review

the hotel is new , and the service ids OK except at the bar, the service wasn't very friendly Parking is free when Platinum member Which is very nice , but the hotel is quite far from the center. no too many options for restaurant near by

Dear Guest Thank you very much for your review. First of all, we would like to apologize the unfriendliness at our bar. We do our best to improve this service in the future. For any restaurant tips you can always ask our staff. There are plenty good restaurants around the hotel in walking distance. We very appreciate your comment and hope to see you soon again at our hotel.

Great location decent room if a little small

Customer review rating 4.3/5

Keith Solo - 20/01/2020 Confirmed reviews ALL

Having stayed at Bern Expo before but before refurbishment I decided to try again. Great location opposite the tram stop. Trams every 5-6 minutes to Bern main station. Room decent if a little small. But other than that it served a purpose. The breakfast area again is also quite small. And they could do with more hot items than just eggs. Perhaps bacon and baked beans?

Dear Keith H., We very much appreciate your comments regarding your stay at the ibis Bern Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. We have noted your suggestion for the breakfast buffet. Thank you very much. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matthias Beyeler General Manager

war alles gut

Customer review rating 4.3/5

Dame Business - 11/01/2020 Confirmed reviews ALL

war alles gut

Sehr geehrte Frau C. wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis Bern Expo. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen

Family winter trip

Customer review rating 4.3/5

Chrysab Families - 07/01/2020 Confirmed reviews ALL

Well located, easy access to the city center Value for money Room big enough ,we were given a room with wheelchair access( probably because of family request) I will certainly propose change of room carpet or replace it with wooden floor

Dear CHRYSOULA B., We very much appreciate your comments regarding your stay at the ibis Bern Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Value for its cost

TripAdvisor rating 4.0/5

ChrysaB Family - 03/01/2020 TripAdvisor review

Easy access to Bern a center We had a family room which was a normal size with a view over a horse house. Friendly staff at the reception , quiet hotel even though it was really busy I will propose an update at towels & carpet

Dear Guest Thank you very much for your review. Of course, we well noted your comment about the towels & carpet. The carpet in the rooms is quite new while the one in our stairwell will be replaced. Regarding the towels; we are now working with a new laundry company and hope to increase the quality in this part. We very appreciate your comment and hope to see you soon again at our hotel.

Perfect

Customer review rating 4.3/5

Anonymous Families - 01/01/2020 Confirmed reviews ALL

Very quiet and great service

Dear ANDREW C., We very much appreciate your comments regarding your stay at the ibis Bern Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Alles normal

Customer review rating 4.3/5

Tm Business - 27/12/2019 Confirmed reviews ALL

Routine

Sehr geehrter Herr M. wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis Bern Expo. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen

Again in Bern

Customer review rating 4.3/5

Pierangelo Business - 16/12/2019 Confirmed reviews ALL

Nothing particular - everything went smooth from check in -and out ! Sleep well as well

Dear PIER-ANGELO T., We very much appreciate your comments regarding your stay at the ibis Bern Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

staff usually recognizes my frequent stays in “ facing the horses” room

Customer review rating 4.3/5

Mari Families - 10/12/2019 Confirmed reviews ALL

room request honoured, tv fixed, late checkout possibility and extra pillow and welcome drink. all the staff this time very courteous. I am a regular face there... although inlaws in Bern...

Dear MARILYN B., We very much appreciate your comments regarding your stay at the ibis Bern Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.3/5

Anonymous Couples - 09/12/2019 Confirmed reviews ALL

Alles Super!

Sehr geehrter Herr F. wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis Bern Expo. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen

Excellent.

Customer review rating 4.3/5

Linda V. Friends - 08/12/2019 Confirmed reviews ALL

From the start we were warmly greeted by your staff. Check went smoothly and all information we needed was given to us. I asked for two extra pillows and they were put in our room with out hesitation. The room was clean, warm and comfortable. The shower room was spotless and everything worked well. The TV worked and the heating was perfect.

Dear LINDA V., We very much appreciate your comments regarding your stay at the ibis Bern Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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