ibis Bern Expo 2 stars

Customer review rating (ALL Rating) 4.4/5 1,219 reviews

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Am Guisanplatz 4, 3014 BERN, Switzerland

Description

ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE certified hotel

  • Proximity to the city center and free public transport with Bern Ticket

  • Near BERNEXPO, Wankdorf Stadium (Football) & PostfFnance Arena (Ice-Hockey)

  • Modern rooms spread over 9 floors

  • In 15 min., near the Rose Garden, another 5 min. near Bear Pit & Old Town

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

ibis Bern Expo

Am Guisanplatz 4
3014 BERN
Switzerland

GPS:46.958677, 7.46403

Telephone
Fax +41 31 335 12 10

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

BAR

ibis Bar is a cozy meeting place and a place to relax at any time of the day or night. We are looking forward to your visit.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,219 reviews

TripAdvisor Rating  4.0/5  863 reviews

Well Located

Customer review rating 4.0/5

Angie Families - Confirmed reviews ALL

Good experience. Close location. The kids enjoyed the Fus Ball machine. The only thing to improve would be a fridge in room.

Dear Angie, Thank you for your insightful review. We are delighted to hear that you found our location convenient and that your kids enjoyed the Fus Ball machine. Our proximity to various attractions and the free public transport with the Bern Ticket make it easy for our guests to explore the city. We appreciate your feedback regarding the absence of a fridge in the room. While our rooms are designed to provide essential amenities for a comfortable stay, we understand that some guests may have additional needs. We will take your suggestion into consideration for future improvements. It would be a pleasure to welcome you back for an even better stay. Best regards from the whole team with Matthias, Director

Excellent location and perfect size room for 3 of us.

Customer review rating 4.5/5

Claire Families - Confirmed reviews ALL

Was busy at check in, but room was perfect for 3 of us once in. I only scored 9/10 due to value for money - it is very expensive for what it is, however this is Switzerland where everything is a lot more than we are used to. The girl on front desk gave us excellent advice and we had a fantastic time in Bern - a highlight of our 7 week Europe trip!

Dear Claire, Thank you for your feedback. We are delighted to hear that you found our location excellent and the room size perfect for your group. Our team is always eager to provide helpful advice and ensure a memorable stay for our guests. We understand that the cost of your stay may have seemed high, but we strive to offer competitive rates for the area, considering the high standards of living in Switzerland. We appreciate your understanding and are glad that you enjoyed your time in Bern. Regarding the waiting time during check-in, we apologize for any inconvenience and will work on improving this aspect of our service. We all hope to welcome you again for an improved stay. Best regards from the whole team with Matthias, Director

Rather minimalistic

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Yes, the Hotel is clean and it has a shower, a toilet and a TV, but given the small things other Hotels offer (at the same price) - like small coffee machine in the room, a bottle of water, a seat etc, it is just not good for this price

Dear Roland, We appreciate your candid feedback. We are glad to hear that you appreciated the in-room facilities such as the shower and TV. However, we understand that you were expecting additional amenities in the room. Our aim is to provide a comfortable stay at a reasonable price, and we have designed our rooms to be minimalistic yet functional. We will, nevertheless, take your suggestions into consideration. We pride ourselves on our excellent team, and we will address this feedback with them to ensure that all our guests receive the warm and welcoming service they deserve. We hope to have the chance to provide you with a better experience. Best regards from the whole team with Matthias, Director

nice employees

Customer review rating 5.0/5

Dominique H. Business - Confirmed reviews ALL

easy non complicated well organized and well serviced

Hi there Dominique, Thank you for your kind review. We are delighted to hear that you found our employees to be nice, well-organized, and well-serviced. Our front desk team truly appreciates your kind words and recognition of their hard work and dedication to providing excellent service. It is also great to know that you enjoyed the convenience of your ALL Accor Live Limitless Loyalty Programme membership during your stay with us. It would be a pleasure to welcome you back on your next visit. Best regards from the whole team with Matthias, Director

Good stay for one night - close to my working area

Customer review rating 4.5/5

Frequent B. T. Business - Confirmed reviews ALL

Booked a room for one night (conference interpreting the next day at Bea Expo). Was very satisfied with the service. Very kind and helpful staff. Got a nice and quiet room (National Equestrian Centre side), a welcome drink (was happy to have a warm drink with that horrible, cold and rainy weather), free parking as I am a Gold member and was able to use my points as well. Great benefits. Bed was very comfortable and the room very clean. I had everything I needed (including free WiFi and free public transport for 24 hours). Was particularly happy that the hotel is situated just in front of the Bea Expo area - I was able to sleep a bit longer due to the shorter distance to work.

Dear Anna, Thank you for sharing your review. We truly appreciate it! We are delighted to hear that our friendly and helpful staff made your stay enjoyable, and that you found our location convenient for your work at Bea Expo. It's great to know that you appreciated the cleanliness of the room, the comfortable bed, and the complimentary WiFi and public transport pass. Thank you also for your kind words about our reception and bar staff. We will make sure to pass on your compliments to them. We hope you will consider staying with us again. Best regards from the whole team with Matthias, Director

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Other web-users rate our hotel

  • 327 reviews 8.3/10 Location
  • 454 reviews 7/10 Room
  • 434 reviews 9.1/10 Service
  • 13 reviews 8.2/10 WiFi
  • 202 reviews 5.9/10 Breakfast
  • 173 reviews 8.1/10 Cleanliness
  • 44 reviews 3.6/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.