ibis Bern Expo

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ibis Bern Expo 2 stars

Customer review rating (ALL Rating) 4.4/5 708 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • An ALLSAFE certified hotel

  • Proximity to the city center and free public transport with Bern Ticket

  • Near BERNEXPO, Wankdorf Stadium (Football) & PostfFnance Arena (Ice-Hockey)

  • Modern rooms spread over 9 floors

  • In 15 min., near the Rose Garden, another 5 min. near Bear Pit & Old Town

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Bern Expo

Am Guisanplatz 4
3014 BERN
Switzerland

  • BERN HAUPTBAHNHOF:  9 GUISANPLATZ EXPO

  • By plane

    BELP BELPMOOS AIRP. At 10km / 6.21 miles

  • By car

    BERN WANKDORF At 1km / 0.62 miles

  • By train

    BERN/BERN At 1.5km / 0.93 miles

  • By train

    HAUPTBAHNHOF BERN At 1km / 0.62 miles

GPS:46.958677, 7.46403

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

BAR

ibis Bar is a cozy meeting place and a place to relax at any time of the day or night. We are looking forward to your visit.

Our accommodation(s)

Uncomplicated, modern and comfortable, with a cozy bed and a functional bathroom. You will find everything you need in an Ibis room.

Our guest reviews

Our guest reviews for
ibis Bern Expo

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  708 reviews

TripAdvisor Rating  4.0/5  849 reviews

Good stay, clean and friendly staff

Customer review rating 4.5/5

Y. Couples - Confirmed reviews ALL

We have enjoyed our stay. The room was very clean and the staff was very friendly. However the hotel is a distance from the train station, will be good to indicate the bus number which we can take from the train station.

Dear Mrs. Tan, We very much appreciate your comments regarding your stay at the ibis Bern Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Ibis Bern Expo

Normal

Customer review rating 4.0/5

Miguel Á. Families - Confirmed reviews ALL

Correcta

Dear Mr. C. Thank you so much for taking the time to write a review about your stay with us. We are glad that you mostly enjoyed our hotel. Your positive feedback is very motivating for all of our staff. As for the check-out, we are sorry it did not live up to your expectations. We can assure you that we are taking note of our guests' feedback and do our best to always improve our offer. We Hope to see you again soon. Best regards Ibis Bern Expo Team

Exactly what I had expected.

Customer review rating 5.0/5

Sudarnianto D. B. Solo - Confirmed reviews ALL

Checked in smoothly, receptionist was friendly, room was clean and view as what I wanted . Nothing to complain. I stayed there before and glad to stayed again.

Dear Mr. B. Thank you for your visit and for the great feedback, we are happy to share this with the team. We wish you the best in all your future travels and hope to see you again soon in our hotel. Kind Regards Ibis Bern Expo Team

Nice room

Customer review rating 4.0/5

D: F. Families - Confirmed reviews ALL

good stay processes are optimized

Sehr geehrter Herr F. Vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung zu Ihrem Aufenthalt zu schreiben. Wir freuen uns, dass es Ihnen im Grossen und Ganzen gut gefallen hat bei uns. Ihr Feedback ist sehr wichtig für uns, damit wir die Qualität unserer Serviceleistung laufend verbessern können. Wir hoffen, Sie bald wieder bei uns begrüssen zu dürfen. Freundliche Grüsse Ihr Ibis Bern Expo Team

Welcoming

TripAdvisor rating 5.0/5

drchle Business - TripAdvisor review

Very friendly staff, great bar for your end of working day beer, clean and comfortable room, very convenient parking garage in-house, perfectly situated for meetings in Berne, very close to the freeway exit/entrance yet nicely quiet

Good location, comfortable beds, fantastic breakfast

Customer review rating 4.5/5

Lisa Couples - Confirmed reviews ALL

The welcome was great, staff very helpful. Rooms are compact but comfortable. Although the space occupied by the breakfast buffet is small, the choice is excellent and my husband said it was the best breakfast ever.

Dear Mrs. G. Thank you so much for taking the time to write a review about your stay with us. We are glad that you enjoyed our hotel. Your mostly positive feedback is very motivating for all of our staff. As for the breakfast, we are happy your husband loved it and sorry it did not live up to your expectations. We can assure you that we are taking note of our guests' feedback and do our best to always improve our offer, within the realm of our possibilities. We Hope to see you again soon. Best regards Ibis Bern Expo Team

The best staff and good hotel thank you for helping ukraine

Customer review rating 5.0/5

T. Couples - Confirmed reviews ALL

The best staff all its good

Dear Mrs. T. Thank you very much for your feedback about the Ibis Bern Expo. We are very happy that you enjoyed your stay with us. Your positive feedback brings a lot of joy to our staff and motivates a lot. We hope to see you soon again at our property and wish you all the best. Best regards, Ibis Bern Expo Team

Quality sleep

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

late checkin, good night sleep, all good

Dear Mr. I. Thank you so much for taking the time to write a review about your stay with us. We are glad that you mostly enjoyed our hotel. As for the check-in, we are sorry it did not live up to your expectations. We can assure you that we are taking note of our guests' feedback and do our best to always improve our offer. We Hope to see you again soon. Best regards Ibis Bern Expo Team

Its OK

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

The Hotel and Room is OK and clean. But the Hotel is a little bit "unpersonel".

Hello from Bern, Thank you for your visit and for the feedback. We wish you the best in all your future travels. We hope to see you again soon in our hotel. Kind regards Ibis Bern Expo Team

Alles OK

Customer review rating 4.0/5

Alex N. Friends - Confirmed reviews ALL

Alles OK

Sehr geehrter Herr N. Vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung zu Ihrem Aufenthalt zu schreiben. Wir freuen uns, dass es Ihnen im Grossen und Ganzen so gut gefallen hat bei uns. Ihr Feedback ist sehr wichtig für uns. Umso mehr tut es uns leid, dass Ihre Erwartungen beim Check-in nicht erfüllt werden konnten. Wir bedanken uns für Ihr Feedback und dürfen Ihnen versichern, dass wir unser Bestes tun werden, um die Qualität unserer Serviceleistung laufend verbessern zu können. Wir hoffen, dass wir Sie bald wieder bei uns begrüssen dürfen. Freundliche Grüsse Ihr Ibis Bern Expo Team

Located centrally, good parking and welcoming staff

Customer review rating 3.5/5

Julian M. Families - Confirmed reviews ALL

Enjoyed a well stocked breakfast buffet and good wifi.

Hello from bern, Thank you for your visit and for the great feedback, we are happy to share this with the team. We wish you the best in all your future travels. We hope to see you again soon in our hotel. Kind Regards Ibis Bern Expo Team

Good location, friendly staff

Customer review rating 5.0/5

Laura Business - Confirmed reviews ALL

I stayed for one night. The location was perfect for my needs and the staff was very friendly.

Hello Mrs. K. Thank you so much for taking the time to evaluate your stay with us and leaving such a awesome feedback. 100 out of 100 points is incredible, and we are really happy about that! Really glad to read, that everything went smoothly and that our staff gave you a warm welcome. Hopefully we see you again in Berne at the ibis Berne Expo. Kind regards, Selin - Reception

Just for the night, all expectations met

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Friendly staff, drinks voucher (which I had no time to use). Been even asked for a voucher for the public transport

Dear Markus Mueller, We very much appreciate your comments regarding your stay at the ibis Bern Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matthias Beyeler General Manager

good stay

TripAdvisor rating 5.0/5

adolfoschanz Business - TripAdvisor review

the hotel is new , and the service ids OK except at the bar, the service wasn't very friendly Parking is free when Platinum member Which is very nice , but the hotel is quite far from the center. no too many options for restaurant near by

Dear Guest Thank you very much for your review. First of all, we would like to apologize the unfriendliness at our bar. We do our best to improve this service in the future. For any restaurant tips you can always ask our staff. There are plenty good restaurants around the hotel in walking distance. We very appreciate your comment and hope to see you soon again at our hotel.

Value for its cost

TripAdvisor rating 3.0/5

ChrysaB Families - TripAdvisor review

Easy access to Bern a center We had a family room which was a normal size with a view over a horse house. Friendly staff at the reception , quiet hotel even though it was really busy I will propose an update at towels & carpet

Dear Guest Thank you very much for your review. Of course, we well noted your comment about the towels & carpet. The carpet in the rooms is quite new while the one in our stairwell will be replaced. Regarding the towels; we are now working with a new laundry company and hope to increase the quality in this part. We very appreciate your comment and hope to see you soon again at our hotel.

Excellent

TripAdvisor rating 5.0/5

Linda S Families - TripAdvisor review

Had a great stay. Staff were welcoming and only but helpful. We asked for two extra pillows and they were in the room very fast. Always greeted us in the morning and when ever we came and went. Clean and warm and comfortable. Shower room was spotless and shower was good. Thank you

Dear Guest Thank you very much for your great review. With pleasure we will transfer these kind words to our staff. We very appreciate your comment and hope to see you soon again at our hotel.

Kind and best service mind staff

TripAdvisor rating 5.0/5

nana k Friends getaway - TripAdvisor review

When I arrive in bern , i’m so impress with your kind staff at front . He help us with. Good advice for our traveling trip . His kind supports for all our request and question is helping us very much. Regret that I forgot to ask his name for mention to thanks you . My trips stay at room 915,917 on sep 19,2019 💕💕 Thanks for your kindness. We will visit again for sure !!!!

Dear Guest Thank you very much for your kind review. Of course, we are very happy that you were satisfied with our staff and enjoyed your stay here. We very appreciate your comment and hope to see you soon again at our hotel.

A pleasant stay in Bern

TripAdvisor rating 4.0/5

RichardRalf Families - TripAdvisor review

Arrived by car and found the hotel easily with plenty of parking. Reception were polite and helpful. Room was clean, comfortable with good air con. Lovely view of the city with the Alps in the background. Easy to get to the old town via tram. Also, a short walk to the shops and football stadium in the Wankdorf Center.

Dear Guest Thank you very much for your review. We very appreciate your comment and hope to see you soon again at our hotel. Your Ibis Bern Expo - Team

Excellent service

TripAdvisor rating 5.0/5

5rochoa Couples - TripAdvisor review

Great hotel, great service, they provided tickets for public transportation during my stay. Excellent. it is in front of a tram station that take you to downtown and train stations. I would stay in this hotel again without hesitation.

Dear Guest Thank you very much for posting your thoughts on Tripadvisor. We are happy to hear you enjoyed your stay with us at our great location here in Bern. It is our pleasure to receive such a wonderful feedback and we are extremely proud to share your comments with our whole team. Thank you! We are looking forward to welcome you again very soon! Sunny regards from beautiful Bern YOUR Ibis Bern Expo Team

Returning Customer

TripAdvisor rating 4.0/5

MrIVV Solo travel - TripAdvisor review

My first stay in this facility was at the Ibis Budget hotel. This time I stayed in the Ibis. (There's also a Novotel in the same building.) I was thoroughly impressed with the Ibis hotel and its rooms. Very nice decor and everything functioning! The location next to the Bern Expo and nearby the Wankdorf Shopping Center and Sports facilities is fantastic. Service at reception was very good considering the amount of guests that were checking in at one time. Excellent Public transport in across the street from the hotel. Parking is somewhat limited, and the spaces are very narrow, plus it's somewhat expensive per night (However, parking all over Bern is a nightmarish expensive!) I'll definitely stay here next year, if rooms are available! I did not partake of the breakfast as I thought it was a bit too expensive also. Friends staying at the Ibis said the breakfast was good, but could get very busy at certain times in the early morning, but the breakfast hours are quite long (0630-1200).

Dear MrlVV Thank you very much for posting your thoughts on Tripadvisor. We are happy to hear you enjoyed your stay with us at our great location here in Bern. It is our pleasure to receive such a wonderful feedback and we are extremely proud to share your comments with our whole team. Thank you! We hope to welcome you at the latest next year again! Sunny regards from beautiful Bern YOUR Ibis Bern Expo Team

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