ibis Fribourg

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ibis Fribourg 2.5 stars

Customer review rating (ALL Rating) 4.4/5 394 reviews

ALLSAFE approved hotel

ibis Fribourg
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Description

Hotel extras

  • An ALLSAFE certified hotel

  • 82 air-conditioned rooms

  • Paid outdoor car park and in the underground garage

  • Located 3 minutes by foot from the Forum Fribourg and 10 minutes by bus from the city centre.

  • Bike Hotel with secure bike room, repair shop and additional services.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Uncomplicated, modern and comfortable, with a cozy bed and a functional bathroom. You will find everything you need in an Ibis room.

Hotel location

ibis Fribourg

21 Route du Lac
1763 GRANGES PACCOT
Switzerland

Fax: +41 26 469 79 10

  • Arrêt Forum Fribourg:  ligne 1 Forum Fribourg

  • By plane

    AEROPORT DE BALE At 150km / 93.21 miles

  • By plane

    BERNE AIRPORT At 28.9km / 17.96 miles

  • By plane

    GENEVE COINTRIN At 150km / 93.21 miles

  • By car

    FRIBURG NORD At 0.2km / 0.12 miles

  • By train

    GARE DE FRIBOURG At 5km / 3.11 miles

GPS:46.823611, 7.149722

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

BAR

Enjoy a wide selection of internationnal drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

Our guest reviews for
ibis Fribourg

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  394 reviews

TripAdvisor Rating  4.0/5  426 reviews

Tired hotel

Customer review rating 3.0/5

Serge Families - Confirmed reviews ALL

The rooms require renovation, breakfast is quite limited (compared to Ibis Budget Brugge)

Dear SERGII Z., Thank you for taking the time to tell us about your experience at the ibis Fribourg. I'm sorry to learn our breakfast buffet didn't meet up to your expectations. We try to put together an all you can eat buffet which offers a wide variety of items, including typical Swiss breads and spreads. We will look into our buffet and rooms, and see if we can make any improvements. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Boris Gendre & team ibis Fribourg

Nice stay

TripAdvisor rating 4.0/5

PeNor Business - TripAdvisor review

The hotel offers a very pleasant stay and the room was a little higher quality than the standard Ibis room. The staff were very obliging and helpful and the Internet connectivity good and easy to use. Hotel accessible easily from the train station via bus #1. Nice stay.

Dear PeNor Thank you very much for your kind review, We are glad you enjoyed your stay. Kind regards Team ibis Fribourg

Very good stay

Customer review rating 4.5/5

N Business - Confirmed reviews ALL

Very professional staff from reception to floors. Thanks Kenny for a very watm welcome and professionalism

Dear Noelle, Thank you for the great review of our hotel, we will make sure to let Kenny know he did a good job. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Team ibis Fribourg

Great value

Customer review rating 4.5/5

Guy L. Business - Confirmed reviews ALL

Rooms were clean and fresh. Service was respectful.

Dear GUY L., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Team ibis Fribourg

A bed for the night.

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

This hotel was less than what we were expecting. We knew it wasn’t going to be 5 star but, my word, was it “basic”! It was literally a bed in a room. But with a tiny telly. In the room it was immaculately clean but there was nothing but the basic stuff, a bed and a few hangers on the rail and a tiny telly. No hand towels, no glasses or cups to drink from, one little pillow each and no tea or coffee making facilities. We know Covid has a lot to answer for but surely some things can still be provided? Breakfast was super basic too! Nothing hot, just cold continental style. Not even toast!! The staff were very nice and wifi and parking were good. Location could’ve been a problem had it not been for the excellent bus service into town. (We wouldn’t have walked into town from there.)

Dear Russel Y. Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Team ibis Fribourg

Clean and professional IBIS hotel

Customer review rating 4.5/5

Jimmy Business - Confirmed reviews ALL

Ibis hotels look the same over most of the world, the difference is always the cleanliness and the staff, in Fribourg both were to great satisfaction and I will surely return to this IBIS as my preferred choice in the region.

Dear Jimmy Thank you for the great review of our hotel! I am glad you enjoyed your stay with us. I told my colleague Mariana about your comment. We hope to see you again very soon Sincerely, Team ibis Friborug Aurore Schulz

Almost good

TripAdvisor rating 3.0/5

raoulss TripAdvisor review

I generally have no problems with cleanliness in Ibis hotels, but this time there was an oversight. When closing the third bed, which we were not going to use, we found that the floor had not been cleaned. It was very unpleasant to find hair and papers on the floor (We took pictures). Another point is that one of the mattresses on the bed shifts to the point of almost falling off the bed. It is very rare for this to happen so I imagine the people at Ibis will correct this error in the future. Another negative point is that the reception did not take into account our request the day before about our problems with lactose and gluten. At breakfast the person in charge had to fetch bread outside the hotel. A positive point, we forgot the phone charger and the reception had kept it when we returned to look for it.

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

The lady at the reception in the morning was not really a hotel’s receptionist, a bit rude for this job!….not lessening people

Dear Guest, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Team ibis Fribourg

Quiet and calm

Customer review rating 4.5/5

Prachir Business - Confirmed reviews ALL

Smooth check-in and check-out experience Cordial staff

Dear customer, We very much appreciate your comments regarding your stay at the ibis Fribourg. It is always a pleasure to receive positive feedback Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team ibis Fribourg

Customer review rating 4.5/5

Patrick Business - Confirmed reviews ALL

sample, efficace

Monsieur L., Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Meilleures salutations Team ibis Fribourg

Very good welcome

Customer review rating 4.0/5

Bruno P. Couples - Confirmed reviews ALL

Very kind and helpful staff. Very clean and quiet rooms. Easy to reach and great parking availability.

Dear Bruno Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Team ibis Fribourg

Average stay. Shower broken so not a pleasant experience

Customer review rating 1.5/5

David Families - Confirmed reviews ALL

The room was average, so no complaints about that. We did not have a baby chair for the breakfast as the only have one and it was used by another guests, so we had breakfast with our daughter seated with us. But the wort part was the shower issue. It was broken and instead of using the shower it self we had to use the hose.

Dear David, We thank you for having taken the time to write to us following your stay at the ibis Fribourg. I do apologize for the broken shower in your room. This issue should have been reported and fixed before your arrival at the hotel. I'm very sorry about it - this is not the service we strive to provide. I have shared your feedback with our Housekeeping Manager and our Maintenance Manager to prevent future occurrence. Regarding the seating for children, we will buy a second chair to be able to accommodate all our small guest during breakfast! Hopefully you will visit us again! Kind regards, Elvira Spahr & team ibis Fribourg

Well located

Customer review rating 3.5/5

Alaa E. Families - Confirmed reviews ALL

Fair price vs services

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Team ibis Fribourg

Not your regular tiny IBIS

Customer review rating 5.0/5

Francisco Couples - Confirmed reviews ALL

Exceeded our expectations based on other IBIS places we stayed. Quiet area and clean location

Below expectations on most

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

- miserable breakfast. I found more convenient buy something else at closest gas station. Basically if you don’t like cheese with ham or fat pastries you are stuck with yogurt; - room too essential even for budget hotel. Furnitures with scratches; - 15 minutes time check in (and I was not a new guest); - unfriendly personnel, felt as I was bothering them asking something.

Perfect stay to attend conferences at university

TripAdvisor rating 5.0/5

Seaside149983 Business - TripAdvisor review

Perfect, as usual with Ibis : confort, calm, delicious beakfast... Really, really nice staff : I had forgotten to announce I would have breakfast earlier and the staff prepared everything just for me in 2 minutes at 6 a.m.

Dear guest, Thank you very much for your review, it is always a pleasure to receive feedback like yours. We are glad you enjoyed your stay at ibis Fribourg and hope to see you again soon! Kind regards Aurore Schulz Team ibis Fribourg

Handy for motorway, remote from Fribourg

TripAdvisor rating 3.0/5

YorkshireRomar Couples - TripAdvisor review

The hotel was used by coach travellers returning from skiing.It was very chaotic at breakfast. It is situated on a commercial business estate . Fribourg is a 10 minute drive. OK for an stopover. Few options for food nearby

Dear YorkshireRomar, Thank you for taking the time to tell us about your experience at the ibis Fribourg. I'm sorry to learn that our breakfast service wasn't as smooth as it is supposed to be. Please accept my excuses. We are doing our best to offer our guest a calm and smooth breakfast service but unfortunately this is not always possible; especially when all members of a group arrive at the same time at the buffet. I will transmit your comment to our breakfast manager to improve our service. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elvira Spahr & team ibis Fribourg

one night business trip

TripAdvisor rating 3.0/5

svensF1616RZ Business - TripAdvisor review

the welcome was efficient and pleasant. The room was adequate and of good size and enjoyed a pleasant sleep.The TV could have been bigger. Bathroom was of good size. Breakfast buffet have all you could want. Overall a very pleasant stay.

Dear guest, Thank you very much for the positive feedback on your stay in the ibis Fribourg. We are happy to hear you are satisfied with our service and hope to see you again soon! Best regards, Elvira Spahr & team ibis Fribourg

short stay

TripAdvisor rating 5.0/5

NubianTraveller Couples - TripAdvisor review

stayed 1 night clean property. friendyl staff at check in and at check out and at breakfast counter.i would actually recommend staying at any IBIS property. at least the standard that you find in one is what will be expected in the other IBIS properties. Especially if you hate surprises.... Groupe Accor hotels come very highly recommended

Dear Nubian, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ana Pinto & team ibis Fribourg

nice and pleasant hotel

TripAdvisor rating 4.0/5

Y7658KXrobw Business - TripAdvisor review

Very kind and helpful personnel and also the check in was organised good also it was complete with all the benefits that should apply for the Ibis business card holder. I would come again and would recommend this hotel also to other travellers.

Dear guest, Thank you very much for the positive feedback on your stay in the ibis Fribourg. We are happy to hear you are satisfied with our service and hope to see you again soon! Best regards, Ana Pinto & team ibis Fribourg

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