ibis Fribourg 2 stars

Customer review rating (ALL Rating) 4.3/5 478 reviews

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Description

Hotel extras

  • An ALLSAFE certified hotel

  • 82 air-conditioned rooms

  • Paid outdoor car park and in the underground garage

  • Located 3 minutes by foot from the Forum Fribourg and 10 minutes by bus from the city centre.

  • Bike Hotel with secure bike room, repair shop and additional services.

Our accommodation(s)

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Room 1

Hotel location

ibis Fribourg

21 Route du Lac
1763 GRANGES PACCOT
Switzerland

GPS:46.823611, 7.149722

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Enjoy a wide selection of internationnal drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  478 reviews

Customer review rating 3.0/5

Harald V. G. Solo - Confirmed reviews ALL

Thank you for taking the time to share your feedback. We are pleased to read that your stay was overall decent and that our team contributed positively to your experience. We are, however, sorry to hear that the cleanliness of the bathroom and one of the towels did not meet your expectations. We fully understand that this may have affected your overall impression. We also take note of your comment regarding value for money as well as ease of access. Thank you for sharing your experience so openly.

Customer review rating 3.0/5

Atilla P. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Claude M. Friends - Confirmed reviews ALL

Merci beaucoup pour votre superbe retour et pour votre excellente note. Nous sommes ravis de lire que l’emplacement de l’hôtel, à proximité de l’arrêt de bus, a contribué positivement à votre séjour entre amis. C’est également un vrai plaisir de savoir que l’accueil, l’hébergement, le petit-déjeuner ainsi que le rapport qualité-prix ont pleinement répondu à vos attentes. Vos mots à l’égard de notre équipe nous font particulièrement plaisir, et nous sommes très heureux de lire qu’Eric a pu vous aider pour l’impression de vos billets d’avion. Nous ne manquerons pas de lui transmettre vos compliments. Merci également pour votre fidélité au programme ALL et pour votre très belle recommandation.

Customer review rating 3.5/5

Therese A. H. Friends - Confirmed reviews ALL

Thank you for taking the time to share your detailed feedback. We are pleased to read that you appreciated the cleanliness of the room, but we sincerely regret that your arrival was affected by this situation. During a period of very high occupancy, an exceptional allocation issue unfortunately occurred for this room category. We would, however, like to clarify that there was never any intention to mislead you or not to respond to your request as best as possible. On the contrary, the first room offered was intended to provide you with a larger room, although, in the layout of our hotel, this room category is located on the ground floor near the reception. We understand that this solution did not meet your expectations, especially because of its noisier location. We are, however, glad that another room could eventually be assigned to you. We sincerely regret that this incident affected your perception of both the welcome and your overall stay, and we thank you for sharing your experience so openly.

Customer review rating 1.5/5

Judit F. Business - Confirmed reviews ALL

Thank you for your honest feedback after your one-night business stay with us. We’re genuinely glad that the breakfast was to your liking – it’s one of the highlights we really take pride in! However, we are truly sorry that your experience was spoiled by the strong cigarette and urine smells in the room and bathroom, the very loud traffic noise starting as early as 4 am, and the uncomfortable pillow that prevented you from sleeping well. Your comment about the need for a complete renovation and much better cleaning / fresh air is well taken and we take it very seriously. Thank you for pointing these issues out – it really helps us to get better.

Other web-users rate our hotel

  • 279 reviews 7.2/10 Location
  • 397 reviews 5.1/10 Room
  • 379 reviews 8.5/10 Service
  • 216 reviews 4.3/10 Comfort
  • 205 reviews 6.9/10 Breakfast
  • 156 reviews 6.4/10 Cleanliness
  • 121 reviews 4.7/10 Value
  • 57 reviews 4.1/10 Food

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