ibis 3 Lacs Neuchatel Hotel 2 stars

Customer review rating (ALL Rating) 4.3/5 1,356 reviews

Information message

ibis 3 Lacs Neuchatel
See on a map
+ 15 Services

Hotel extras

  • Free car park with electric car charging stations.

  • Outdoor pool

  • "Neuchâtel Tourist Card" - Free public transport throughout the canton

  • Modern rooms with Sweet Bed linens

  • Free WIFI

Hotel location

ibis 3 Lacs Neuchatel

Le Verger 1
2075 thielle
switzerland

Fax: (+41)32/7557557

Check-in from 15h00

Check out up to 12h00

  • By plane

    GENEVA APT At 130km / 80 miles

  • By plane

    ZURICH KLOTEN At 142km / 88 miles

  • By car

    THIELLE At 1km / 0 miles

  • By train

    MARIN At 3km / 1 miles

  • By train

    NEUCHATEL At 5km / 3 miles

GPS:47.021422, 7.028465

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

BAR Non contractual photo

The Bar : a friendly place to get together at any time of day.

Our accommodation(s)

Modern, comfortable, and very spacious with a cozy bed and functional bathroom. The ibis 3 Lacs room has it all.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 44

  • Maximum capacity: 40 people

  • Maximum banquet capacity: 40 people

Find out more

Our guest reviews for
ibis 3 Lacs Neuchatel

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,356 reviews

TripAdvisor Rating 3.5/5

354 reviews

Great stay

Customer review rating 5.0/5

P. Couples - 19/12/2021 Confirmed reviews ALL

It was planned as a short stop for a night during our trip and turned out to be a very pleasant stay. Nice staff, great room (with a bathtub!) and perfect location. We will come back!

Dear POLINA Z., I am taking good note of your feedback and I am happy that you enjoyed your stay. Indeed, we are lucky enough to have a bath with separate toilet in our rooms. During your next stay, do not hesitate to contact us by email so that we can prepare you a list of nice places to visit in Neuchâtel. I will let know my receptionist that you have enjoyed your check-in with him (For your information, his name is Josselin). Looking forward to welcoming you again. Kind regards and Merry Christmas to you. Laurent Cereda - Directeur des opérations

Super

Customer review rating 5.0/5

C. Business - 23/11/2021 Confirmed reviews ALL

Super

Monsieur C., Nous vous remercions d'avoir pris le temps d'évaluer notre établissement suite à votre séjour à l'Ibis 3 Lacs Neuchâtel. Nous sommes très heureux de voir que votre séjour a été à la hauteur de vos attentes. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Cinzia - Réception Ibis 3 Lacs Neuchâtel

Simple but clean and very friendly

Customer review rating 4.0/5

Anonymous Families - 26/09/2021 Confirmed reviews ALL

Really friendly staff, room was basic but clean and all we needed for an overnight. It’s pretty quiet too

Dear FRANZISKA G., We very much appreciate your comments regarding your stay at the ibis 3 Lacs Neuchâtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatima / Réceptionniste Trois Lacs Gestion SA

great location

Customer review rating 5.0/5

A B. Couples - 06/09/2021 Confirmed reviews ALL

excellent stay again

Dear ALISTAIR B., We very much appreciate your comments regarding your stay at the ibis 3 Lacs Neuchâtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatima / Receptionist Trois Lacs Gestion SA

Good value for money

Customer review rating 3.5/5

Anonymous Families - 20/07/2021 Confirmed reviews ALL

I spent the nights over the week at the hotel while visiting the region. It offered a large room with comfortable beds and a decent breakfast choice.

Dear AGUSTIN V., We very much appreciate your comments regarding your stay at the ibis 3 Lacs Neuchâtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatima / Réceptionniste Trois Lacs Gestion SA

Well located, quiet and very close to the highway

Customer review rating 4.5/5

Frequent B. T. Business - 13/07/2021 Confirmed reviews ALL

I was on a business trip and needed accomodation close to Neuchâtel. The hotel is located close to the highway leading to Neuchâtel (took me 15min to get there by car), has enough parking space, the room was clean, the bed very comfortable and the receptionist very helpful. Unfortunately, due to the floods in that area, the water was non-drinkable but the hotel offered all guests free bottles of water to brush our teeth. (showering was still possible).

Dear Anna B., We very much appreciate your comments regarding your stay at the ibis 3 Lacs Neuchâtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatima / Réceptionniste Trois Lacs Gestion SA

Tip-top

Customer review rating 4.5/5

Anonymous Couples - 10/07/2021 Confirmed reviews ALL

Alles ok

Dear Patrick Rene A., We very much appreciate your comments regarding your stay at the ibis 3 Lacs Neuchâtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatima / Réceptionniste Trois Lacs Gestion SA

Great service but not in Neuchatel

Customer review rating 2.5/5

Anonymous Solo - 07/06/2021 Confirmed reviews ALL

Excellent service - pragmatic and well organized The hotel was much further away than I had expected. Putting Neuchatel in the title is misleading as the hotel is definitely not there. I should have checked before but just want to give the feedback

Dear Olivier N., Thank you for taking the time to tell us about your experience at the ibis 3 Lacs Neuchâtel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fatima / Réceptionniste Trois Lacs Gestion SA

Good Stay, helpful staff

Customer review rating 4.5/5

Craig Families - 26/04/2021 Confirmed reviews ALL

We spent 1 night, visiting family in Neuchatel. Spacious room, very clean. Thoroughly enjoyable value for money no frills stay. Breakfast was good the next morning, with a nice spread.

Dear CRAIG T., We very much appreciate your comments regarding your stay at the ibis 3 Lacs Neuchâtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatima / Réceptionniste Trois Lacs Gestion SA

Nice stay

Customer review rating 3.5/5

None Families - 10/04/2021 Confirmed reviews ALL

We enjoyed the hotel. We stayed there while ciclying around the lake of neuchatel. The hotel has a facility to store bycicles overnight for free. The only surprise was the price. I booked the room on the accor website with breakfast included. Upon check in I was requested to pay the breakfast for my daughter which I had registered. Reason: when you book on the site they don’t charge for kids breakfast which you have to pay at checkout. Obviously this was not stated anywhere.

Dear Stefano S., We very much appreciate your comments regarding your stay at the ibis 3 Lacs Neuchâtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatima / Réceptionniste Trois Lacs Gestion SA

Good stay

Customer review rating 4.5/5

Fabrice Business - 28/01/2021 Confirmed reviews ALL

Good stay despite of Switzerland lockdown

Dear FABRICE D., We very much appreciate your comments regarding your stay at the ibis 3 Lacs Neuchâtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatima / Réceptionniste Trois Lacs Gestion SA

Business Trip under Covid

Customer review rating 3.5/5

Michael M. Business - 05/08/2020 Confirmed reviews ALL

Generally very good with very helpful staff. the lack of a restaurant was a little annoying but I did order some microwave pasta that was passable. The room was clean but basic.

Well located next to highway

Customer review rating 4.0/5

Heikki Families - 03/08/2020 Confirmed reviews ALL

An outside pool, small but enough for kids, good breakfast a nice break hotel for refreshment for the very hot season.

Good stay

Customer review rating 4.5/5

V Solo - 13/07/2020 Confirmed reviews ALL

I was there for a wedding, which was a 10 min walk from the hotel, so it was all I needed. :)

Heating in winter could be useful

Customer review rating 3.0/5

Grzegorz Business - 18/01/2020 Confirmed reviews ALL

I do know it’s just an ibis but turning on the heating from time to time specially in the room booked few days in advance would improve overall experience of the stay significantly

Dear Mr. U., Thank you for taking the time to tell us about your experience at the ibis 3 Lacs Neuchâtel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Giuseppe APICE Operations Manager Trois Lacs Gestion SA

Friendly reception and convenient location. We have been staying there many times in the past.

Customer review rating 5.0/5

Anonymous Couples - 09/01/2020 Confirmed reviews ALL

We only stayed for 2 nights over the New Year holidays.

Dear Mr. B., We very much appreciate your comments regarding your stay at the ibis 3 Lacs Neuchâtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Giuseppe Apice Operations Manager Trois Lacs Gestion SA

business hotel

TripAdvisor rating 3.0/5

Wim V Business - 26/12/2016 TripAdvisor review

The hotel is located away from Neuchatel, so a car is needed if you want a dinner. This is an Ibis hotel, so the menu is limited. The room and bathroom is clean and specious. A bit dated, but all is functioning perfectly. The staff is friendly and correct. The breakfast is good.

Dear M. WIM V, Thank you for taking the time to tell us about your experience at the ibis 3 Lacs Neuchatel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christian Frossard General Manager / Owner Trois Lacs Gestion SA

Along the Mittelland Route

TripAdvisor rating 5.0/5

FT3 Friends getaway - 04/10/2015 TripAdvisor review

We cycled the Mittelland Route and stayed at this hotel. It is a very short distance off the route. The accommodations were clean and spacious. The staff was friendly and helpful. I needed an adjustment on my bike and asked the maintenance man if I could borrow a wrench. The gentleman fixed it while we checked in-what a pleasant surprise!

Dear Sir, We very much appreciate your comments regarding your stay at the ibis 3 Lacs Neuchâtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nathalie Locatelli Front Office Manager Trois Lacs Gestion SA

No air conditioning

TripAdvisor rating 3.0/5

r2b2014 Business - 18/07/2015 TripAdvisor review

Friendly reception. Swimming pool. Nice big rooms, but 30+ degrees and no air-conditioning. Opening the windows just lets the mosquitoes in and the noise from the adjacent freeway. Very limited public transport facilities. No english TV channels.

Quiet Night

TripAdvisor rating 4.0/5

HMa_63 Business - 10/02/2014 TripAdvisor review

This hotel excels IBIS standard with more spacious and comfortable rooms and quiet accommodation. rooms are clean and taken care off. Good location, Good breakfast buffet. Staff is friendly and helpful.

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