ibis 3 Lacs Neuchatel 2.5 stars

Customer review rating (ALL Rating) 4.4/5 372 reviews

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Description

Hotel extras

  • Spacious rooms with Sweet Bed bedding

  • Free outdoor parking lot with electric vehicle charging stations

  • Tourist Card with free public transport and museum pass within the canton

  • 24-hour light catering service available

  • Free enclosed bike parking and first aid kit available

Our accommodation(s)

Hotel location

ibis 3 Lacs Neuchatel

Le Verger 1
2075 THIELLE
Switzerland

GPS:47.021422, 7.028465

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Bar Ibis 3 Lacs

The Bar : a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  372 reviews

TripAdvisor Rating  3.5/5  368 reviews

Well located, nice room.

Customer review rating 4.0/5

Deborah Couples - Confirmed reviews ALL

Friendly staff and a lovely room. My only complaint was that it was too warm in the room for me.

Dear Deborah, Thank you for your kind feedback. We're pleased to hear you enjoyed the location and found our staff friendly. We appreciate your comment regarding the room temperature and will take it into consideration for future enhancements. Best regards, ibis 3 Lacs Neuchâtel

A very decent hotel , near Neuchatel - Sept 2024.

TripAdvisor rating 4.0/5

Tiberiu_Baranyi TripAdvisor review

A business trip in Sept in the area of Neuchatel, and this hotel was the one booked for us. So here are the findings and my thoughts about this hotel. Location - just outside the city of Neuchatel, about 6 km from the city center, right next to the highway. A very generous parking lot in front and to the side of the hotel provides the spot to park your vehicle. Not very big in size - but with a very good number of rooms , so even if you a travelling with a larger group it can be a good option. Check-in and check-out went very smooth and easy, front desk staff had a professional approach, and the communication in English language went easily. The room that I've got was big, by all standards , and with a generous size bathroom - both the room and the bathroom were very clean. Breakfast is another item I would like to highlight - it was fairly basic, but with very good choices available and consisting of quality products - from my perspective even if you stay a week at this place you will still be able to pot together a very good combo for breakfast and not get bored of what is being served. Prices - well once again the prices are "Swiss" so even if this could be considered a budget hotel, the prices are aligned with the pricing in Switzerland. Overall a very good, just outside of Neuchatel, but if you are not looking for anything fancy this may be just the right option for you.

Dear Tiberiu Baranyi, Thank you for taking the time to share your positive feedback regarding your recent stay at ibis 3 Lacs Neuchâtel. We are delighted to hear that you found our location convenient for your business trip and appreciated the ample parking facilities. We are pleased that your check-in and check-out experiences were smooth and that our front desk staff provided professional service in English. It is also wonderful to know that you enjoyed the spaciousness and cleanliness of your room and bathroom. We appreciate your comments on our breakfast offerings. We strive to provide quality options that cater to a variety of tastes, and it is gratifying to learn that you found the choices satisfactory. As you noted, our pricing reflects the local market, and we aim to offer value in alignment with the quality of service we provide. Thank you once again for your kind words, and we look forward to welcoming you back in the future. Best regards,

great staff

Customer review rating 4.5/5

Tim Business - Confirmed reviews ALL

comfortable bed, extremely friendly, helpful and knowledgeable staff

Dear TIM F., We very much appreciate your comments regarding your stay at the ibis 3 Lacs Neuchâtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatima / Réceptionniste Trois Lacs Gestion SA

very good stay- I`ll come back end of month

Customer review rating 5.0/5

N.z. Business - Confirmed reviews ALL

I`ll come back end of month. Unfortunately in this and next week there were no rooms availlable

Dear NORBERT Z., We very much appreciate your comments regarding your stay at the ibis 3 Lacs Neuchâtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatima / Réceptionniste Trois Lacs Gestion SA

Super

Customer review rating 5.0/5

C. Business - Confirmed reviews ALL

Super

Monsieur C., Nous vous remercions pour vos commentaires suite à votre séjour à l'ibis 3 Lacs Neuchâtel. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Fatima / Réceptionniste Trois Lacs Gestion SA

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Other web-users rate our hotel

  • 142 reviews 8.9/10 Location
  • 264 reviews 6.8/10 Room
  • 233 reviews 9.4/10 Service
  • 127 reviews 8.8/10 Breakfast
  • 96 reviews 8.1/10 Cleanliness
  • 42 reviews 5.2/10 Amenities
  • 40 reviews 4.8/10 Vibe
  • 36 reviews 5.9/10 Food

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