Swissôtel Kursaal Bern 4.5 stars

Customer review rating (ALL Rating) 4.7/5 2,827 reviews

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Description

Hotel extras

  • Central location with unique views of the old town and the Alps

  • Spacious gym studio with natural light, open 24/7

  • Hotel underground parking garage (CHF 30/night) and tram stop directly out front

  • Various breakfast options, 2 restaurants and 1 cocktail bar incl. large garden lounge

  • Free admission to the in-house Grand Casino Bern

Our accommodation(s)

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Hotel location

Swissôtel Kursaal Bern

Kornhausstrasse 3
3013 Bern
Switzerland

GPS:46.9527915, 7.4481958

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,827 reviews

Customer review rating 5.0/5

Pierre V. Couples - Confirmed reviews ALL

Prima! Alles war perfekt. The location is great and the gym is top notch.

Dear Mr. V., Thank you very much for your positive Feedback. We are happy to hear that you enjoyed your stay in our hotel. We are also glad that you could benefit by the training opportunities available at our gym. We hope to welcome you back very soon and wish you all the best in the meantime. Kind regards, F. Kobel Swissôtel Kursaal Bern

Customer review rating 4.5/5

Duncan J. Couples - Confirmed reviews ALL

Excellent. I used my suit upgrade thanks to my status. The room was excellent with a great view of Bern, comfortable bed and bath! Well stocked mini bar.

Sehr geehrter Herr Duncan, wir freuen uns zu hören, dass Ihnen Ihr Aufenthalt in unserem Hotel gefallen hat, Sie die Aussicht und Ihr Zimmer geniessen konnten und von unserer kostenlosen Minibar profitiert haben. Es freut uns sehr, dass Ihnen auch unser Engagement und unsere Bemühungen im Bereich Nachhaltigkeit aufgefallen sind. Wir hoffen Sie bald wieder bei uns begrüssen zu dürfen und wünschen Ihnen bis dahin eine schöne Zeit. Herzliche Grüsse, F. Kobel Swissôtel Kursaal Bern

Customer review rating 4.0/5

Freddy O. Business - Confirmed reviews ALL

Was very good, just a pity that they were cleaning windows all day and the beep of the machine (although maybe legally obliged) wasn't very appreciated.

Dear Mr. O. Thank you for your kind feedback. We are glad that you enjoyed our location and that you found your stay with us comfortable. We apologise for any inconvenience caused by the window cleaning during the day. This is required for safety reasons, but we understand that it may have been disruptive. We hope to welcome you again on your next visit. Until then, we wish you a nice time. Kind regards, F. Kobel Swissôtel Kursaal Bern

Customer review rating 5.0/5

Ajit R. B. Business - Confirmed reviews ALL

One of my best stays.

Dear Mra B., Thank you for your kind words regarding your recent stay. We are delighted that you found our staff welcoming and helpful. Your satisfaction is our priority, and we look forward to welcoming you back to our Hotel soon! Best regards, P. Bonilla Swissôtel Kursaal Bern

Customer review rating 4.0/5

Tom A. Couples - Confirmed reviews ALL

My stay at the Swissôtel Kursaal Bern was overall a positive experience. Friendly, helpful, competent staff at the front desk provided all the needed information about my stay as well making me aware of the possibilities available with using the public transportation. One small point of contention, however, and probably due to my misunderstanding of the terminology, was the bed. My reservation was for a double bed (200cm). I assumed this was 1 bed. It turned out to be 2 separate beds/mattresses. What would I have to reserve the next time to get a single bed/mattress? Looking forward to another stay at your hotel in the near future. Regards,

Dear Mr A., Thank you sharing your feedback following your stay with us. We are pleased that you had an overall positive experience and that our front desk team was able to assist you. Your kind words mean a lot to us. Thank you as well for mentioning the point regarding the bed configuration. We completely understand how this may have been confusing. Please allow us to clarify: Our king-size beds (200x200) are generally prepared as two separate mattresses placed together and covered with one large fitted sheet, giving the appearance and comfort of a single large bed. Please feel free to contact us directly prior to your arrival, and we will be happy to personally take care of your request. We very much look forward to welcoming you back to our Hotel soon. Warm regards, P. Bonilla Swissôtel Kursaal Bern

Other web-users rate our hotel

  • 937 reviews 9.4/10 Location
  • 1,342 reviews 8.2/10 Room
  • 1,138 reviews 9.1/10 Service
  • 18 reviews 5.9/10 WiFi
  • 543 reviews 7.6/10 Comfort
  • 522 reviews 9.1/10 Breakfast
  • 381 reviews 8.3/10 Cleanliness
  • 343 reviews 9.4/10 Vibe

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