Swissôtel Kursaal Bern 4.5 stars

Customer review rating 4.3/5 446 reviews

+ 25 Services
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Hotel extras

  • Zmorge ? breakfast ? petit déjeuner ? whatever you call it, we serve it!

  • Meeting - congress - company event - private event - shows - concerts

  • Let yourself be pampered by the famous Swiss service in a relaxed atmosphere

  • With its central location, the Swissôtel Bern is ideal for city and business trips.

  • Relaxation in the greenery - and in the middle of the city every summer in the Kursaal Garden

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • BRNPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Electric car recharging units
  • Laundry
  • Cash machine
  • PorterPaying
  • Concierge
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Fitness centre
  • MassagePaying
  • Babysitting on requestPaying
  • Bicycles rental
Business services
  • 7 meeting room(s)
  • Business centre
  • Copy/print service availablePaying
Information message

Hotel location

Swissôtel Kursaal Bern

Kornhausstrasse 3
3013
bern
switzerland

Tel: +41313395050

Fax: (+41)31/3395314

Check-in from 15h00

Check out up to 12h00

  • BERN MAINSTATION :  BERN

  • By plane

    BRN At 10km / 6.21 miles - Shuttle paying

  • By plane

    ZUERICH AIRPORT At 125km / 77.67 miles

  • By car

    BERN WANKDORF At 3km / 1.86 miles

  • By train

    BERN KURSAAL At 0.1km / 0.06 miles

  • By train

    BERN MAIN STATION At 1km / 0.62 miles

GPS :46.9527915, 7.4481958

Our accommodation(s)

All rooms have been redesigned and offer a perfect ambiance through contemporary design, real wood floors and modern technology. Relax in the wonderful. Free WLAN, a safe with charging facility, a mini bar, a coffee and tea station are standard in all rooms. From the Premier Category upwards, the rooms offer a magnificent view of the old town and the Alps.

Classic room with Queensize bed (160 x 200 cm) overlooking the atrium

Accessible room
  • Max. number of persons: 2
  • Area: From 21 / 226 sq ft
  • Views: Courtyard View *

* Subject to availability

  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Premier room with 1 Kingsize bed (200 x 200 cm) with balcony

Accessible room
  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Views: City View *

* Subject to availability

  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Premier room with 2 single beds (100 x 200 cm) with balcony

Accessible room
  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Views: City View *

* Subject to availability

  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

"Swiss Advantage" room with 1 king size bed (180 x 200 cm) with balcony

Accessible room
  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Views: Hills view, Historic side view, Panorama view *

* Subject to availability

  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

"Swiss Advantage" room with 1 king size bed (200 x 200 cm) and 1 sofa bed (100 x 200 cm)

Accessible room
  • Max. number of persons: 3
  • Area: From 32 / 344 sq ft
  • Views: Panorama view, Hills view, Historic side view *

* Subject to availability

  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar
Rooms

Our restaurants and bars

YU

Type of cuisine: Thematic cuisine

The authentic specialties of the Yu restaurant gladden the hearts of gourmets and Asia lovers, as the Asian kitchen team showcase the culinary diversity of their homelands.

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GIARDINO

Type of cuisine: Mediterranean

Joie de vivre in the heart of the city. Take a break Italian-style at the Giardino restaurant. Enjoy our large sun terrace in the middle of Bern, or if the weather?s bad, sit in our natural light

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ALLEGRO BAR

Non contractual photo

A classic cocktail bar serving outstanding cocktails, aperitifs and hors d'oeuvres for snacking, 'Flammkuchen? (German pizza) and burgers if you?re hungry. Live music, Tuesday to Saturday.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 800

  • Maximum capacity: 1500 people

  • Maximum banquet capacity: 550 people

Find out more

Our guest reviews for
Swissôtel Kursaal Bern

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

446 reviews

Exceeded Expectations

Customer review rating 4.3/5

Crichards Couples - 23/09/2017 Confirmed reviews ALL

Great hotel with excellent service, great location, helpful concierge & hearty breakfast. Could not be more convenient to transit stop into city. Air conditioning appreciated during unprecedented heat wave last June! Nice spot convenient to river floating also.

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Customer review rating 4.3/5

Reception Business - 19/08/2017 Confirmed reviews ALL

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Disappointed that exercise room was out of commission, with no convenient alternative

Customer review rating 4.3/5

Jerry D. Couples - 07/08/2017 Confirmed reviews ALL

Well laid-out (upgraded) room. Lovely breakfasts. But disappointed to learn when we arrived that the exercise room would unavailable for our entire stay -- apparently some kind of water pipe problem one-a-half weeks earlier had necessitated closing the facility for extensive repair. When we asked at the front desk about alternatives, they looked online for fitness clubs, and concluded that there were none nearby. I would have expected the hotel to be prepared with some specific suggestion. We carefully pick our hotels to make sure that they have exercise facilities. Fortunately, the morning weather was fine, and my wife settled each day for a morning run outdoors.

Great location with ease of parking.

Customer review rating 4.3/5

Sarah Couples - 22/07/2017 Confirmed reviews ALL

The only negative was the warmth of the room and the air con which was just not cool enough to make sleeping comfortable.

Great experience and warm welcome

Customer review rating 4.3/5

Andrea C. Business - 21/07/2017 Confirmed reviews ALL

Warm welcome. Very appreciated the public transportation ticket, this is a plus. Room clean and functional. Thanks

Great stay

Customer review rating 4.3/5

Kathy Solo - 05/07/2017 Confirmed reviews ALL

Nice spacious room with a great view of the city. The reception staff was very courteous and helpful.

Good location right across town

Customer review rating 4.3/5

Svasti Families - 03/07/2017 Confirmed reviews ALL

We can't deny that the hotel is situated at the most perfect spot right across the old town. You can just walk across the bridge or take the buss or tram outside the hotel door. Not a family friendly hotel, more likely for business purposes like those giant corporate conference or business gatherings.

Amazing, BEAUTIFUL !!!

Customer review rating 4.3/5

Mònica C. Families - 28/06/2017 Confirmed reviews ALL

Good attention and a very good breakfast

Fantastic Hotel - ideal location

Customer review rating 4.3/5

Ian C. Couples - 27/06/2017 Confirmed reviews ALL

We had booked hotel because of it's location and we weren't disappointed. Hotel is lovely and staff very helpful. We were upgraded to a Penthouse room at check in and it was fab. Tram stops right outside hotel or you can walk into center of Bern in a few minutes Would definitely stay here again

A Refuge from the Heat

Customer review rating 4.3/5

Carol Solo - 27/06/2017 Confirmed reviews ALL

Air conditioning is a real treat. Staff behind the front desk is awesome. Breakfast buffet was delicious. Rooms are clean and quite.

Uncomfortable

Customer review rating 4.3/5

Anonymous Families - 18/06/2017 Confirmed reviews ALL

Room was hot and uncomfortable. Unable to vent to outside. Staff not accommodating and uncaring despite reservation being booked more than 6 months in advance. Not worth the price & off the beaten path from town. Only plus side was the breakfast. Pricey but good.

Perfect!

Customer review rating 4.3/5

Davide M. Families - 16/06/2017 Confirmed reviews ALL

The friendly and professional staff make the hotel a family home and I highly recommend it. The location is ideal. The restaurant is very nice and you eat very well. Only one inconvenience, the cards to enter the elevator and in the room have demagnetized a couple of times.

Tranquil and good quality

Customer review rating 4.3/5

Happy W. O. S. I. A. L. H. Couples - 09/06/2017 Confirmed reviews ALL

The h. was so calm and peaceful and the staff were always well mannered and very obliging. They were ready to give us anything we requested, ironing board, extra pillows and a map of Berne as well as happy to store our luggage in the last day. We enjoyed a refreshing stay in a clean, comfortable, spacious h.. Our room had a balcony and view of the Alps on a quiet side. Small disappointments were on the Saturday night at 3am for half an hour there was very loud banging like moving furniture banging against the floors and walls which was either coming from the room next door or above ours lasting for half an hour. But I think this was a noisy guest maybe. The breakfast was excellent but maybe an extra member of staff is needed as we had to ask for coffee three times one morning. We would come and stay again. The outside and bar areas are lovely. The Giardino Restaurant we would not eat at again. You pay good money to eat there but the food and the service, although ok, they just lack something. We had tomato soup to start and it was more like tinned tomatoes in taste. The waiter spent a lot of time chatting with the manager and didn't look over at the tables enough to see what customers needed. I had to request a wine list myself. The waiter did not know the menu or what was on it - he had to look at it himself when discussing food. He was pleasant but just slow and lacked training maybe. Small details like they gave us a dessert spoon to eat our soup. The main course lacked flair and didn't make you feel it was deliscious - we had the prawns in pasta. Overall we felt we spent a lot of money in a meal that gave no more satisfaction than a fast food restaurant would have. It would be good if they improved the food and the service slightly to give it the quality that the Allegro h. has. Thank you for a relaxing stay in your beautiful city.

Disappointed with the hotel, staff and the food was average

Customer review rating 4.3/5

Jerry M. Friends - 02/06/2017 Confirmed reviews ALL

We specifically changed hotels for the air conditioning which did not really work well. Was awoken by window cleaning at 1:00 Am in the morning!!! Tried to have cocktails outside but was ignored and the waiter would not come to see if we would like another cocktail. We eat at theYu restaurant which was nothing special and there was a dead fly on the table. The front desk staff was friendly and very helpful!

Perfect Location, nice atmosphere, comfortable rooms

Customer review rating 4.3/5

Kerstin Business - 01/06/2017 Confirmed reviews ALL

Very nice hotel, perfect location to easy access the center of Bern with the shopping and dining areas but also the fair and surrounding industry park. Tram stop in front of the hotel.

Declining experience

Customer review rating 4.3/5

Viv L. Business - 08/05/2017 Confirmed reviews ALL

-Sauna was under renovation ( but that has been the case for over a year since I last visited) -have always been given a room on the inside, with no windows facing outside- Room 431 -The connection for the kettle is not near the table -No ironing board in the room Considering our company CSL Behring uses this hotel quite frequently, there does not seem to be any recognition to the customer

Very nice hotel

Customer review rating 4.3/5

Bengt H. Business - 06/05/2017 Confirmed reviews ALL

Great service and nice venue. Well done!

Great hotel, but bad bed

Customer review rating 4.3/5

Louis G. Business - 29/04/2017 Confirmed reviews ALL

Service was great. Breakfast was great. Bed was bad: makes a lot of noise, very tough matras.

Hope to stay again.

Customer review rating 4.3/5

James K. Families - 19/04/2017 Confirmed reviews ALL

The service was exceptional. We really enjoyed our brief stay.

Customer review rating 4.3/5

David L. Business - 06/04/2017 Confirmed reviews ALL

I particularly like the location, free water and tram pass. It would be nice to have a larger UK TV choice.

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