Swissôtel Kursaal Bern 4.5 stars

Customer review rating (ALL Rating) 4.7/5 2,895 reviews

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Description

Hotel extras

  • Central location with unique views of the old town and the Alps

  • Spacious gym studio with natural light, open 24/7

  • Hotel underground parking garage (CHF 30/night) and tram stop directly out front

  • Various breakfast options, 2 restaurants and 1 cocktail bar incl. large garden lounge

  • Free admission to the in-house Grand Casino Bern

Our accommodation(s)

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Hotel location

Swissôtel Kursaal Bern

Kornhausstrasse 3
3013 Bern
Switzerland

GPS:46.9527915, 7.4481958

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,895 reviews

Customer review rating 3.5/5

Newton U. Business - Confirmed reviews ALL

The hotel is perfectly located and offers an exceptional breakfast of outstanding quality. I also really appreciated the high-quality toiletries provided in the room. On the downside, I found the mattress and pillows a bit uncomfortable. Additionally, I missed having a bidet; even a built-in toilet spray (as seen in other modern hotels) would have been a great addition. Despite these points, I had a good stay and will certainly return the next time I am in Bern

Dear Mr U., Thank you for taking the time to provide us with feedback on your recent stay with us. We appreciate your positive comments about our location, breakfast and toiletries. We have noted your comments regarding the mattress and pillows, as we are committed to improving our guests experience, and your feedback is invaluable in helping us to achieve this. With regard to the absence of a bidet or built-in toilet spray, we recognise the value of such amenities in enhancing comfort. We thank you for your understanding and look forward to welcoming you back on your next visit to Bern. Best regards, P. Bonilla Swissôtel Kursaal Bern

Customer review rating 5.0/5

Piotr K. Solo - Confirmed reviews ALL

The hotel makes a very positive impression from the moment you enter. It's beautifully designed, with a glass elevator. The front desk staff was very friendly and welcoming. The apartment overlooking Bern is beautiful and interestingly decorated, especially the bathroom with its exposed bathtub, which was a pleasure to soak in after a long day. The apartment also has a discreetly hidden small gym, perfect for a morning workout. The breakfast was delicious and varied, though it's a shame there wasn't sparkling wine available to make a mimosa:). Overall, my stay was 10/10.

Dear Mr K., Thank you for taking the time to share your wonderful experience with us. We are glad you enjoyed our design and the welcoming atmosphere created by our front desk staff. It is a pleasure to know that you appreciated the unique features of your apartment, including the bathroom, the gym, as well as our breakfast options. Regarding your suggestion about sparkling wine for mimosas. We appreciate your feedback and will certainly take it into consideration for future offerings, especially as it is already available during our Brunch. We hope to have the pleasure of welcoming you back to our Hotel soon for another exceptional stay. Best regards, P. Bonilla Swissôtel Kursaal Bern

Customer review rating 4.5/5

Martina W. Business - Confirmed reviews ALL

From cleanliness to service, everything was flawless.

Dear Mrs W., Thank you for your wonderful feedback. We are glad you enjoyed your stay with us and appreciated our cleanliness and service. We hope to welcome you back soon for another exceptional experience! Kind regards, P. Bonilla Swissôtel Kursaal Bern

Customer review rating 4.0/5

Stephane M. Couples - Confirmed reviews ALL

well located and very comfortable stay, however the view is really limited (2 meters)

Dear Stephane M., Thank you for your positive feedback about your stay with us. We appreciate your comments about the limited view. Our hotel offers a range of room categories, and we encourage guests to consider options that may offer a better view for future visits. We hope to welcome you back soon! Best regards, P. Bonilla Swissôtel Kursaal Bern

Customer review rating 5.0/5

Farzin G. Families - Confirmed reviews ALL

All people at the reception were extremely friendly and helpful. Location is great, close enough to all attractions, shops etc. Our room was very nice, clean and great size.

Dear Farzin G., Thank you for your wonderful feedback. We are glad that you enjoyed our location, the comfort of your room and especially the friendliness of our staff. Your satisfaction is our top priority, and we look forward to welcoming you back to our Hotel soon! Best regards, P. Bonilla Swissôtel Kursaal Bern

Other web-users rate our hotel

  • 947 reviews 9.5/10 Location
  • 1,350 reviews 8.1/10 Room
  • 1,157 reviews 9.1/10 Service
  • 18 reviews 5.9/10 WiFi
  • 548 reviews 7.3/10 Comfort
  • 525 reviews 9.2/10 Breakfast
  • 386 reviews 8.2/10 Cleanliness
  • 345 reviews 9.4/10 Vibe

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