ibis Bulle la Gruyere

ibis Bulle la Gruyere 3 stars

Customer review rating (ALL Rating) 4.4/5 286 reviews

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Hotel extras

Tourist information available - hiking, museums, Charmey thermal baths, Globull nightclub, Nestlé-Cailler chocolate factory etc. The hotel has Wi-Fi, a room for smokers, a terrace, and a buffet breakfast with local products.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Bulle la Gruyere

Chemin Des Mosseires 81, Chemin des Crets, Fribourg District La Gruyere
1630 BULLE
Switzerland

  • MOBUL:  3 Les Mosseires

  • By plane

    Geneva Airport At 100km / 62.14 miles

  • By car

    Bulle At 0.5km / 0.31 miles

  • By train

    Bulle At 1km / 0.62 miles

GPS:46.624244, 7.046021

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Bar

BAR

Enjoy a selection of international drinks and beers at the bar or in your room. You can also order snacks 24 hours a day, 7 days a week, to enjoy in the bar or in your room.

Our accommodation(s)

Non-smoking room for 1 to 2 people

Accessible room

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Views: Mountain view Note

Note :

*Subject to availability

  • Wireless internet in your room
  • Wireless internet in your room
  • High speed internet
  • Business Desk

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  286 reviews

TripAdvisor Rating  4.0/5  405 reviews

Great base for a walking holiday

Customer review rating 4.5/5

Gabriel Couples - Confirmed reviews ALL

We had a most enjoyable stay. The staff were excellent - very friendly and welcoming. Room was clean and well maintained.

Clean room

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

The room was clean and basic necessities were there but there are only two outlets that are not very well situated and there were no hand towels. Otherwise I was satisfied with our stay.

Dear Bonnie K., We very much appreciate your comments regarding your stay at the ibis Bulle La Gruyère. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sophie Rouvenaz GM

as expected

Customer review rating 3.5/5

Haluk D. Families - Confirmed reviews ALL

there were no surprises . it was Ibis standard . however , the room and especially the bathroom needs renovation !

Dear ALI HALUK D., We very much appreciate your comments regarding your stay at the ibis Bulle La Gruyère. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sophie Rouvenaz GM

I cannot put a zero...

Customer review rating 0.5/5

Cars Families - Confirmed reviews ALL

I have been refused to the hotel because the receptionist could not find my reservation on his system... even if it was still active on my Accor app... Never seen such a bad behavior before... no excuse, not any willingness to solve nor to help... an absolute disaster. A replacement hotel proposed in Lausanne (45 min - 1h far) while I am leaving 1:30 away from the hotel... an absolute non sense. Basic human rules missing is a huge issue... the mistake was their, and I almost had to apologize...!!!! The lady and gentleman waiting asked if they could have their room while solving our issue (that's completely normal) the receptionist even refused, and they had to wait for our problem to be (un)solved to be served... for half an hour in the hotel it is a bit too much experiences cumulated... I am now questioning the quality standards of Accor group...

Dear Mister Cansu O., Thank you for taking the time to tell us about your experience at the ibis Bulle La Gruyère. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. This concerning evening, I just tried from home about 20 minutes to look for rooms in our region for you and when I finally find them in Bulle at same price in a 3 superior stars hotel, I directly phoned back at hotel to inform you but unfortunately you had gone... from ibis and it was so too late to provide our solution for this night. At Ibis, we strive to provide a goodservice experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sophie Rouvenaz General manager

Customer review rating 1.5/5

Anonymous Solo - Confirmed reviews ALL

It's a good location. But the room where I stayed wasn't hygienic at all (alot of hair on the bed and towels)

Dear Mister C., Thank you for taking the time to tell us about your experience at the ibis Bulle La Gruyère. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sophie Rouvenaz GM

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Other web-users rate our hotel

  • 143 reviews 8.1/10 Location
  • 212 reviews 6.7/10 Room
  • 162 reviews 8.5/10 Service
  • 10 reviews 8.8/10 WiFi
  • 111 reviews 5.9/10 Breakfast
  • 90 reviews 7.7/10 Cleanliness
  • 84 reviews 4.8/10 Value
  • 38 reviews 4.3/10 Food

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