ibis Styles Bern City Hotel 3 stars

The hotel was ok, as expected from an Ibis Styles. Good location, near the city center. The parking was full and they didn't have a parking spot available, so they told us to park in a public parking that is a 10-15min walk from the hotel. That was not far, but it was not convenient as we expected that parking would be available at the hotel.

Great location: Tram just next to the hotel and walking distance to main station. Team is very nice and helpful. Room was good isolated: I heard no noise from outside or from rooms next to me. Breakfast was good with some swiss specialities. I felt secure and safe in this hotel. They implemented actions for the security of guest but that didn't disturb my stay or well-being.

the city is not car friendly, the hotel is walking distance to the city centre but if preferred there is a bus stop 100m away, busses run every 3-5 mins until early hours of the morning. Hotel gives a free pass.

Great breakfast, great service. Staff are amazing and so helpful and friendly - especially the lady who was working the bar/ reception on the Saturday eve! I wish I had caught her name.

When I come to IBIS STYLE I never feel like staying in a hotel. Everyone is so friendly and enthusiastic about their work that I immediately feel welcome and at ease. It's the best hotel I know in Bern. Thank you all! :)

Lovely stay at this Ibis. Comfy bed. Good breakfast. Loved the fact that there were complimentary drinks available, hot or cold, all day and evening. Only negative was not having tea/coffee making facilities in the room, unlike British Ibis hotels.

I stayed for 3 nights, for a business meeting. The location is a 15 min walk or 4 min bus/tram ride from Bern HBF which was very convenient. The hotel has a vintage video game theme which is really nice. Rooms descent size, slightly larger than the average Ibis, I stayed for one night in a family room then moved to a double the next day, both were somehow larger than u expect from Ibis and very clean. Had a safe, small open wardrobe, but no mini fridge. Breakfast too was up to standards, basic but had all the essentials. free coffee /tea in breakfast area up to 11 pm. My let down was the fact that they refused to allow me to check out at 2 pm although they had availability and although Im an Accor silver member... I asked for a late checkout till 2pm which I usually get free of charge as I am an accor silver member. She said she cant do it free of charge.. and that they dont recognise accor silver in Ibis styles. I pointed out that she was mistaken, but she said she was the ambassador of the hotel and she knew what she was talking about. That said, they never even greeted me as an accor silver or an accor member or even cared.. Its a let down because when you stick to a certain chain you expect some extra service in return. Ibis Styles was as pricey as many other Hotels nearby and other hotels has better amenities, I choose to stick to accor because of the loyalty, but obviously even the "ambassador" doesn't care. I understand that late checkout is subject to availability, but obviously there was availability, as she was willing to extend if I payed extra..

Excellent

Very nice and helpful staff, clean spacious room and delicious breakfasts.

We were very well attended, the stay was excellent. I thank all the accor team

Kids loved the video games. Great location. Great breakfast.

Close to Bern rail station by tram. Helpful and friendly staff

Everything we needed was provided. The team on duty were extremely helpful.

Great hotel. Have been staying at times more than a year from now. Friendly staff. Quite helpful. The rooms are quite clean and big. Location was very good. Overall great hotel

Very kind stafff. For a stay in Bern I recommend this hotel. Good value for money