Novotel Bern Expo 4 stars

Customer review rating (ALL Rating) 4.5/5 1,554 reviews

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Description

Hotel extras

  • Modern, renovated rooms

  • Six air-conditioned, adaptable meeting rooms with free WiFi

  • Near BERNEXPO, Wankdorf Stadium (Football) & PostfFnance Arena (Ice-Hockey)

  • Kitchen (Restaurant GourmetBar)

  • Proximity to the city center and free public transport with Bern Ticket

Our accommodation(s)

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Hotel location

Novotel Bern Expo

Am Guisanplatz 2
3014 BERN
Switzerland

GPS:46.9587487, 7.4639379

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMETBAR BY NOVOTEL

Our GourmetBar team serves local and international cuisine prepared in a simple and authentic manner using local products. Savor the new bar experience - we look forward to taking you with us on our culinary adventure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,554 reviews

TripAdvisor Rating  4.0/5  1,131 reviews

Cozy stay, warm interior, great service.

Customer review rating 5.0/5

Mario Couples - Confirmed reviews ALL

Thanks again to Receptionist Sara, her warm welcome, quick check-in and great service.

Dear Mr F., Thank you for taking the time to share a review of your recent experience. It is heartening to learn that your time at Novotel Bern Expo was enjoyable and met your expectations. We are pleased that you appreciated the cozy atmosphere, our hotel's warm interior, and the high level of service provided. It is gratifying to hear such kind words about our staff, particularly Sara, who made sure your check-in process was smooth and welcoming. We hope to welcome you back in the future. Best regards from the whole team with Matthias, Director

Nice location but relative far from nice restaurants

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Fine rooms and breakfast but bad restaurant (lunch and dinner)

Dear Mr D., Thank you for taking the time to share a review of your recent experience. We are delighted that you found our rooms to your satisfaction, offering a comfortable and clean environment for your stay. In addition, it is great that you enjoyed our breakfast options, where we strive to provide a variety of choices to start your day right. However, we understand your concerns regarding the proximity to a wider selection of restaurants and your dining experience at our in-house facility. While our central location offers convenience to several attractions, we acknowledge that our guests may seek a diverse culinary experience. We apologize for any inconvenience this may have caused and appreciate your comments on our restaurant services, which are essential for us to improve and meet your expectations. Nonetheless, our prime location near the Bern Expo and the ease of access to public transport are some of the aspects we are most proud of. We hope you found these features convenient for your visit to Bern, and that they contributed positively to your overall experience with us. We hope to welcome you back for an improved experience, Best regards from the whole team with Matthias, Director

Well located , Breakfast too expensive

Customer review rating 4.0/5

Jan Business - Confirmed reviews ALL

Good, breakfast to expensive

Dear Mr S., Thank you for taking the time to share a review of your recent experience. We are delighted that you enjoyed the prime location of our hotel. Situated right opposite the Bern Expo and within close proximity to various transport links, our location serves as a convenient base for our guests to explore Bern. However, we acknowledge your concerns regarding the price of our breakfast. We strive to provide a high-quality breakfast experience with a wide variety of options, including American, cold and hot breakfast choices, and special diet menus upon request, all in our GourmetBar. We hope to welcome you back for an improved experience, Best regards from the whole team with Matthias, Director

Good stay

Customer review rating 5.0/5

Frank Business - Confirmed reviews ALL

clean room - good breakfast

Dear Mr K., Thank you for taking the time to share a review of your recent experience. It is truly rewarding to hear about your satisfaction with our clean accommodations and the quality of our breakfast offerings. We take great pride in maintaining the highest standards of cleanliness and comfort, ensuring that our rooms provide a welcoming atmosphere for our guests. Additionally, we are delighted that our breakfast selection met your expectations, with a variety of options designed to start your day off right. We hope to welcome you back in the future. Best regards from the whole team with Matthias, Director

Excellent Service

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

The staff are very professional and helpful. The restaurant offerings were appealing and the amenitites were in excellent condition.

Dear Mr S., Thank you for taking the time to share a review of your recent experience. We are genuinely thrilled that you had such a delightful stay at our hotel. It is wonderful to hear that you found our team to be professional and accommodating, and that our restaurant's offerings met your expectations. We're also pleased that you took notice of the condition of our amenities, reflecting our commitment to providing an exceptional experience for our guests. We hope to welcome you back for an improved experience, Best regards from the whole team with Matthias, Director

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Other web-users rate our hotel

  • 636 reviews 8.4/10 Location
  • 844 reviews 7.4/10 Room
  • 789 reviews 8.7/10 Service
  • 11 reviews 7.1/10 WiFi
  • 338 reviews 8/10 Cleanliness
  • 326 reviews 8.3/10 Breakfast
  • 143 reviews 9.2/10 Vibe

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