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Novotel Bern Expo Hotel 4 stars

Customer review rating 4.3/5 6,324 reviews

ALLSAFE approved hotel

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Room 1

Number of guests
Children's age

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How it works?
Novotel Bern Expo
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+ 11 Services

Hotel extras

  • ALLSAFE certification

  • Six air-conditioned, adaptable meeting rooms with free WiFi

  • Video games for children and cozy family rooms

  • Kitchen

  • Proximity to the city center

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Electric car recharging units
  • Laundry
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Golf course 18 holes (nearby)
Business services
  • 10 Meeting room(s)
  • Copy/print service available

Hotel location

Novotel Bern Expo

Am Guisanplatz 2
3014 bern
switzerland

Tel: +41313390909

Fax: (+41)31/3390910

Check-in from 14h00

Check out up to 12h00

  • CENTER CROSS LORRAINEBRIDGE :  BERN WANKDORF

  • TRAM NR. 9 :  GUISANPLATZ EXPO

  • By plane

    BERN BELP AIRPORT At 10km / 6.21 miles

  • By plane

    GENEVA At 160km / 99.43 miles

  • By plane

    ZURICH At 110km / 68.36 miles

  • By helicopter

    BELP AIRPORT At 10km / 6.21 miles

  • By car

    WANKDORF At 0.8km / 0.5 miles

  • By train

    BERNE/BERN At 1.5km / 0.93 miles

  • By train

    HAUPTBAHNHOF BERN At 4km / 2.49 miles

GPS :46.9587487, 7.4639379

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Superior room with 1 queen bed and 1 sofa bed

  • Max. number of persons: 4
  • Area: From 25 m² / 269 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive room (non-smoking) with 1 queen bed + sofa bed , VIP Welcome and extra amenities

  • Max. number of persons: 4
  • Area: From 25 m² / 269 sq ft
  • Views: Panorama view, City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

GOURMETBAR BY NOVOTEL

Type of cuisine: International

Our GourmetBar team serves local and international cuisine prepared in a simple and authentic manner using local products. Savor the new bar experience - we look forward to taking you with us on our culinary adventure!

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday Closed
  • Sunday Closed

GOURMETBAR BY NOVOTEL

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday Closed
  • Sunday Closed

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 217 m²

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 160 people

Find out more

Our guest reviews for
Novotel Bern Expo

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

6,324 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,060 reviews

I just like this hotel

Customer review rating 4.0/5

Piotr Business - 12/06/2021 Confirmed reviews ALL

Nice service, pragmatic rooms

Dear Piotr, Thank you very much for your review! It is a real pleasure to know that you have enjoyed your stay with us, and also our friendly staff! We work hard everyday to make everyone feel home and comfortable. We hope to see you soon again ! Kind regards, Jessica-Novotel Bern Expo

Well located, uncomfortable rooms, unfriendly staff

Customer review rating 3.5/5

Nimrod S. Business - 05/06/2021 Confirmed reviews ALL

The hotel is clean and well located near a tram station and bernExpo. The rooms are big and well equipped but the bed is not comfortable, and the overall design of the room (like the toilet) is quite old, uncomfortable, and give you a cheap filling. The staff was a bit unfriendly and cold, maybe because of the harsh covid19 regulations and yet the attitude should a one of “can do”. Breakfast was ok but no more.

Dear Mr. S. We are glad that you appreciate our central location. I am sorry that you were a little disappointed with the room facilities and our bed. If there is anything we can do during your stay, please let us know. We hope to welcome you back to our hotel soon. With kind regards Jessica Novotel Bern Expo

Well located and friendly staff

Customer review rating 4.5/5

Karin Families - 31/05/2021 Confirmed reviews ALL

Friendly staff, nice breakfast, great location. I especially liked the breakfast box that was prepared for my daughter as she had to leave the hotel at 6.30 and before the breakfast officially opened.

Dear Karin, Thank you for your visit and for the great feedback, we are happy to share this with the team. We wish you the best in all your future travels. We hope to see you again soon in our hotel. Your Novotel Bern Expo Team with Javier Iglesias

Wouldn't look for another hotel next time

Customer review rating 4.0/5

Achraf Families - 23/05/2021 Confirmed reviews ALL

Every thing was satisfying. I would gladly book there again. The room was a bit old but very comfortable. I liked the idea of having public transportation tickets for free. The only negative point that I would mention is: the light of the bathroom was weak.

Hello from Bern dear Achraf, Thank you for staying with us and the great feedback, we are happy to share this with Jamil. We wish you the best in all your future travels and we hope to see you again very soon in our hotel. Best regards, Your Novotel Bern Expo Team with Javier Iglesias

Lovely stay

Customer review rating 5.0/5

Sonja Solo - 19/05/2021 Confirmed reviews ALL

I purely picked Novotel for the fact that it had a nice looking bathtub (I wanted a bit of luxury for my birthday) but got so much more than that! The receptionist went an extra mile to talk with the kitchen staff to find out wether there was (and if so, what kind) vegan dinner possibility and what options there would be for breakfast with my diet restrictions. She was super lovely and helpful and already made me feel so positive and cheery and I was only just checking in. The room itself was great, spacious and super clean. Loved my dinner experience but sadly missed the breakfast due to oversleeping. The location was great, slightly tucked away but an easy walk or a short tram ride away from the centre (the hotel also offers a free public transport ticket for the duration of your stay, yay). For fellow vegans there's a 100% plant-based bakery/cafe only five minute walk away, called the BakeryBakery. What took me by a complete surprise was after my long(ish) day exploring Bern I came back to my room only to find it decorated with balloons and party streamers as well as some snacks and a birthday note from the general hotel manager. I haven't asked for anything nor mentioned my birthday at all so this really took me off guard and made me so happy! Thank you Matthias! So thoughtful. Overall 6/5 experience and can highly recommend this to anyone who is visiting Bern.

Dear Sonja , WOW :) We very much appreciate your comments regarding your stay at Novotel Bern.It is always a pleasure to receive such a lovely and honest feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jessica Novotel Bern Expo

All ok

Customer review rating 5.0/5

Sebastian Business - 14/05/2021 Confirmed reviews ALL

All ok

Sehr geehrter Herr F. Herzlichen Dank für Ihr positives Feedback. Wir erfreuen uns sehr an Ihren Worten und leiten sie mit grosser Freude unser Team weiter. Das Novotel Bern Expo Team hofft Sie bald wieder bei uns begrüssen zu dürfen. Freundliche Grüsse aus dem schönen Bern Ihr Novotel Bern Expo Team mit Javier Iglesias

Manager of the restaurant very rude

Customer review rating 0.5/5

Pietro Families - 30/04/2021 Confirmed reviews ALL

I had a reservation at the ibis hotel. When I arrived I went into novatel to ask where the IBIS entrance was and was told it was a bit far (later finding out it was just behind the building) and he updated my booking by moving to novatel as I had to additionally pay a fee of 60.- for the dog. The hotel furniture is dated and should be updated and the service not 4 star. I ate one evening at the hotel restaurant where I ordered a dish that I was unable to eat because of its unpresentable taste and appearance. I asked not to pay for that dish that I didn't even touch and the manager was very rude starting to raise her voice as if to ask for the attention of all the people present at the tables who turned around. I do not recommend this hotel it would have been better to stay at IBIS.

Lovely location near the Wankdorf Stadium and Rose Garden

Customer review rating 5.0/5

T. S. Business - 25/04/2021 Confirmed reviews ALL

It was a business trip but with the convenience of being in the center in minutes.

Dear Mr.S., thank you for choosing and reviewing Novotel Bern. I'm happy to hear you enjoyed your stay with us at our unbeatable location. Hopefully we can welcome you again in the future! Jessica Novotel Bern Expo

Good quality

Customer review rating 4.5/5

Anonymous Families - 17/04/2021 Confirmed reviews ALL

Great breakfast, good safety measures, cleaniness

Dear Mr.K. Thank you very much for your feedback. We are happy to hear that you enjoyed your overall stay with us.If you need more than three accesses to the internet, you can always ask the reception for additional wifi passwords (free of charge). We're looking forward to welcoming you again! Kind regards Jessica Novotel Bern Expo

nice hotel

Customer review rating 5.0/5

Nikita007 Families - 16/04/2021 Confirmed reviews ALL

nice hotel, super service and very friendly, enough parking, tasteful restaurant. the room was big enough and very clean. the tramway is just in front of the house will come again for sure

Dear Mrs.C., We very much appreciate your comments regarding your stay at Novotel Bern. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Jessica Novotel Bern Expo

Nice place

Customer review rating 4.5/5

Gerhard B. Business - 14/04/2021 Confirmed reviews ALL

Very friendly, good place

Guten Tag Herr B., Herzlichen Dank für Ihren Aufenthalt im Novotel Bern Expo und für Ihre Bewertung. Es freut uns, dass Sie mit der zentralen Lage des Hotels ebenso zufrieden waren wie mit unseren Mitarbeitern. Wir hoffen, Sie schon bald wieder bei uns willkommen zu heissen! Mit freundlichen Grüssen Jessica Novotel Bern Expo

professional and very supporting staff

TripAdvisor rating 5.0/5

lehmannniklaus Business - 23/10/2020 TripAdvisor review

Friendly and helpful staff, nice, calm and clean room, excellent breakfast buffet and also helpful staff to meet covid19 standards. Clearing parking ticket problems in a short and professional way. I can recommend the place.

we very much appreciate your valuable time to feedback us regarding your experience in our hotel. The whole team and myself are more than happy about your heart-warming rating. It's the best motivation you can provide - thank you very much! I please you to always inform us immediately in case you discover any discrepancies during your stay in our hotel. We hope to host you again in future in case you would be in the area. Take care, thank you for your confidence and all the best - Javier Iglesias and Team

HOTEL CLOSED DUE TO CASES OF CORONA INFECTION - SO DID NOT STAY AT YOUR HOTEL

TripAdvisor rating 1.0/5

M3560PWinfo Business - 11/09/2020 TripAdvisor review

one day prior to my stay at the novotel, i received a phone call from your staff explaining that the hotel was closing down for 2 weeks due to corona infection cases. the lady was so kind to get me a room at another hotel not too far away. that hotel as well as the room and the service were very good. unfortunately, i'll have to wait for your hotel to reopen and for another business trip to be necessary before being able to deliver any evaluation or feedback. thank you

Hei M3450PWinfo, thank you very much for your feedback on the situation we were into. AND, that you are so comprehensive and willing to visit us soon again! You're rating is unfortunately made with a 1* - and honestly - I think you did not want to do so among your wording. We would be very glad in case you could remove or modify this. We are very looking forward to welcome you very soon again (as from the 15.09.2020, we're back in the game)! All the best Matthias and team

business

TripAdvisor rating 4.0/5

sanderluijten Business - 19/06/2020 TripAdvisor review

perfect and accurate - swiss performance - as usually well organized and good performance. good location close to the city and the free public transport card is very good and convenient to use as the tramway stops in front of the Novotel.

Hey sanderluijten, you deserved a big and loud "thank you"! Even if we could not provide all services as usual due to the Corona-Regulation, you provide us such a nice mark. It's the very best motivation for our crew. We would be glad to welcome you again in future. Let us know in case we can do something for you. Take care and have a great summer time. The team with Matthias, General Manager

Good location ,clean and friendly

TripAdvisor rating 5.0/5

NikoL688 Family - 06/01/2020 TripAdvisor review

We meet very polite front desk staff when check in .nice breakfast.Good value in money .very convenient.just infront of hotel got tram stop.feel like stay at home.free transport in Bern voucher provided

Dear Guest Thank you very much for your review. We are looking forward to welcoming you soon again

Xmas stay overnight in Berne

TripAdvisor rating 5.0/5

DanHeiter Couples - 01/01/2020 TripAdvisor review

Always great to come back to Berne and stay overnight in the Novotel Expo. Nice people and the rooms are very clean. Directly from the highway you are in few minutes at the hotel. From there to the center of Berne you can use the pass free of charge offered by the hotel with the tramway in 10 minutes.

Dear Guest Thank you very much for your review. We are looking forward to welcoming you soon again

Excellent hotel for a one night sleepover

TripAdvisor rating 4.0/5

frank h Family - 29/12/2019 TripAdvisor review

Known and reliable Accor-group quality. Free tramway tickets to discover the nearby beautiful historical centre. We found out too late that the bar and the hotel restaurant were closed on Saturday and Sunday. Finding a decent restaurant in Bern, open on Sunday evening, turned out to be a real challenge... When traveling by car, the hotel entrance is very difficult to find (we arrived after dark).

Dear Guest Thank you very much for your review. We are looking forward to welcoming you soon again.

Excellent

TripAdvisor rating 5.0/5

cbonsall Couples - 12/09/2019 TripAdvisor review

Everything I have come to expect with Novotel. Not exactly in a central location, but you receive a a Bern visitor card which gives you free public transport for 24 hours ... and the hotel is very near a tram stop. More expensive than many Novotels, but then this is Switzerland!

Bern 2019

TripAdvisor rating 3.0/5

David S Couples - 06/09/2019 TripAdvisor review

Hotel was in a good location for public transport. Room was OK but bathroom vanity could do with a clean with Ajax. We stayed on a Sunday night and was very surprised for a big city that the hotel restaurant was unavailable for guests. It was a rainy evening and we had to find a place elsewhere for dinner.

Hi David S, thank you very much for your valuable review. Cool that you have felt comfortable globally. On Sundays we usually don't provide restaurant services because of economical reasons. My colleagues should normally be very motivated to provide suggestions for all kind of preferred food and drink locations. Either nearby or with delivery service. I apologize that this had an impact on your impression and experience with us. All the best and take care, Matthias Beyeler

Regular business stay

TripAdvisor rating 4.0/5

eschaffner Business - 14/07/2019 TripAdvisor review

All very ok except long waiting at reception although I did online check in before. Make a separate process for regular clients. Thanks. Othersie very nice hotel to come on a regular basis.. I like the location a littel outside of bern

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