Customer review rating 4.3/5 6,324 reviews
ALLSAFE approved hotel
Six air-conditioned, adaptable meeting rooms with free WiFi
Video games for children and cozy family rooms
Proximity to the city center
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 14h00
Check out up to 12h00
Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.
Superior room with 1 queen bed and 1 sofa bed
Subject to availability
Executive room (non-smoking) with 1 queen bed + sofa bed , VIP Welcome and extra amenities
Subject to availability
Number of meeting rooms: 10
Maximum size: 217 m²
Maximum capacity: 200 people
Maximum banquet capacity: 160 people
100% genuine reviews from our guestsFind out more
I just like this hotel
Piotr Business - 12/06/2021 Confirmed reviews ALL
Nice service, pragmatic rooms
Well located, uncomfortable rooms, unfriendly staff
Nimrod S. Business - 05/06/2021 Confirmed reviews ALL
The hotel is clean and well located near a tram station and bernExpo. The rooms are big and well equipped but the bed is not comfortable, and the overall design of the room (like the toilet) is quite old, uncomfortable, and give you a cheap filling. The staff was a bit unfriendly and cold, maybe because of the harsh covid19 regulations and yet the attitude should a one of “can do”. Breakfast was ok but no more.
Well located and friendly staff
Karin Families - 31/05/2021 Confirmed reviews ALL
Friendly staff, nice breakfast, great location. I especially liked the breakfast box that was prepared for my daughter as she had to leave the hotel at 6.30 and before the breakfast officially opened.
Wouldn't look for another hotel next time
Achraf Families - 23/05/2021 Confirmed reviews ALL
Every thing was satisfying. I would gladly book there again. The room was a bit old but very comfortable. I liked the idea of having public transportation tickets for free. The only negative point that I would mention is: the light of the bathroom was weak.
Sonja Solo - 19/05/2021 Confirmed reviews ALL
I purely picked Novotel for the fact that it had a nice looking bathtub (I wanted a bit of luxury for my birthday) but got so much more than that! The receptionist went an extra mile to talk with the kitchen staff to find out wether there was (and if so, what kind) vegan dinner possibility and what options there would be for breakfast with my diet restrictions. She was super lovely and helpful and already made me feel so positive and cheery and I was only just checking in. The room itself was great, spacious and super clean. Loved my dinner experience but sadly missed the breakfast due to oversleeping. The location was great, slightly tucked away but an easy walk or a short tram ride away from the centre (the hotel also offers a free public transport ticket for the duration of your stay, yay). For fellow vegans there's a 100% plant-based bakery/cafe only five minute walk away, called the BakeryBakery. What took me by a complete surprise was after my long(ish) day exploring Bern I came back to my room only to find it decorated with balloons and party streamers as well as some snacks and a birthday note from the general hotel manager. I haven't asked for anything nor mentioned my birthday at all so this really took me off guard and made me so happy! Thank you Matthias! So thoughtful. Overall 6/5 experience and can highly recommend this to anyone who is visiting Bern.
Our most recent 20 reviews
In partnership with TripAdvisor