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Novotel Bern Expo Hotel 4 stars

Customer review rating 4.3/5 5,549 reviews

Novotel Bern Expo
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+ 22 Services
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Room 1

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Children's age

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Hotel extras

  • Ideal transport links to the historic city center

  • Six air-conditioned, adaptable meeting rooms with free WiFi

  • Video games for children and cozy family rooms

  • Fitness studio and bicycle rental, as well as an internet corner with Mac

  • Comfortable, ergonomically furnished rooms with WIFI

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Laundry
  • Porter
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Golf course 18 holes (Nearby)
Business services
  • 9 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Bern Expo

Am Guisanplatz 2
3014
bern
switzerland

Tel: +41313390909

Fax: (+41)31/3390910

Check-in from 14h00

Check out up to 12h00

  • CENTER CROSS LORRAINEBRIDGE :  BERN WANKDORF

  • TRAM NR. 9 :  GUISANPLATZ EXPO

  • By plane

    BERN BELP AIRPORT At 10km / 6.21 miles

  • By plane

    GENEVA At 160km / 99.43 miles

  • By plane

    ZURICH At 110km / 68.36 miles

  • By helicopter

    BELP AIRPORT At 10km / 6.21 miles

  • By car

    WANKDORF At 0.8km / 0.5 miles

  • By train

    BERNE/BERN At 1.5km / 0.93 miles

  • By train

    HAUPTBAHNHOF BERN At 4km / 2.49 miles

GPS :46.9587487, 7.4639379

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Superior room with 1 queen bed and 1 sofa bed

  • Max. number of persons: 4
  • Area: From 25 m² / 269 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive room (non-smoking) with 1 queen bed + sofa bed , VIP Welcome and extra amenities

  • Max. number of persons: 4
  • Area: From 25 m² / 269 sq ft
  • Views: Panorama view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

GOURMETBAR BY NOVOTEL

Type of cuisine: International

Our GourmetBar team serves local and international cuisine prepared in a simple and authentic manner using local products. Savor the new bar experience - we look forward to taking you with us on our culinary adventure!

Lunch

11:30 - 13:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMETBAR BY NOVOTEL

Non contractual photo

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 217 m²

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 160 people

Find out more

Our guest reviews for
Novotel Bern Expo

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

5,549 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,041 reviews

Very good stay

Customer review rating 4.3/5

Charlie Families - 30/07/2020 Confirmed reviews ALL

I stayed here with my family and the staff were extremely helpful. The hotel was very clean and only 10 minute walk from the bear park. Great location

Dear Charles, We very much appreciate your comments regarding your stay at the Novotel Bern Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Do not hesitate to ask the reception for more Internet codes. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Bern Expo

Nice stay

Customer review rating 4.3/5

Ariadna Friends - 26/07/2020 Confirmed reviews ALL

We got a free upgrade from Ibis budget and got to stay at Novotel. The room was great, perfectly clean and very comfy. Although it is a bit far from the center, there is a team stop that takes you to the station right in front of the hotel. Overall a very nice stay.s

Dear Mrs. Masot We very much appreciate your comments regarding your stay at the Novotel Bern Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Bern Expo

Great stay & friendly staffs

Customer review rating 4.3/5

Vitha Families - 26/07/2020 Confirmed reviews ALL

Having a family vacation in this special time needs lot of adaptation but Novotel Bern Expo made us feel safe with their necessary measures. Hotel staffs were extremely friendly, and always ready to assist us with any queries. We would definitely return to this hotel !

Dear Mrs. F., We very much appreciate your comments regarding your stay at the Novotel Bern Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Bern Expo

business

TripAdvisor rating 4.0/5

sanderluijten Business - 19/06/2020 TripAdvisor review

perfect and accurate - swiss performance - as usually well organized and good performance. good location close to the city and the free public transport card is very good and convenient to use as the tramway stops in front of the Novotel.

Hey sanderluijten, you deserved a big and loud "thank you"! Even if we could not provide all services as usual due to the Corona-Regulation, you provide us such a nice mark. It's the very best motivation for our crew. We would be glad to welcome you again in future. Let us know in case we can do something for you. Take care and have a great summer time. The team with Matthias, General Manager

Good, comfortable hotel

Customer review rating 4.3/5

Anonymous Business - 08/03/2020 Confirmed reviews ALL

Nice clean rooms with sofa and desk. Bed is good, TV, cofee in the room. Bathroom could just be a big larger ... on the other side has the convenience of both basth and shower. Restaurant and bar are absolutely okay, had a great dinner. Personeel is polite, friendly in a pleasant way. If there is a remark .... than it is that breakfast is good but too expensive.

Dear Mr.C., I am pleased you found our hotel suitable to your needs. Your recommendation is very much appreciated. I do hope we will have the opportunity to welcome you back again when next visiting Bern. Best regards Novotel Bern
Customer review rating 4.3/5

O. Families - 08/03/2020 Confirmed reviews ALL

quite ok.

Dear Mrs.O. Thank you very much for your feedback, which is most valuable to us. It is my hope we can welcome you again in the future. Your Novotel Team

Very Friendly welcome

Customer review rating 4.3/5

Raphael Families - 08/03/2020 Confirmed reviews ALL

+ Very helpful, friendly staff + excellent room & amenities + excellent breakfast - Price/value of food-drinks is below expectations. But this could be a generic Swiss issue.

Dear Mr. N., We very much appreciate your comments regarding your stay at the Novotel Bern Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Novotel Team

always satisfied

Customer review rating 4.3/5

S. R. Couples - 02/03/2020 Confirmed reviews ALL

we were always very satisfied ! e.g. very friendly reception desk , our room all ok , clean and quiet . Breakfest , well presented and very good.

Dear Mr. S., big thank from all the team for this great rate and nice review ! It is always a pleasure for us to welcome you when you stay in Bern and a great privilege to gain your loyalty ! Warm regards, Novotel Bern Expo

Ok

Customer review rating 4.3/5

Anonymous Solo - 29/02/2020 Confirmed reviews ALL

OK. But for almost same price I got room with breakfast from another chain of hotels. Also please provide a iron in the room if possible. Its really convenient

Dear Nidhin V., We very much appreciate your comments regarding your stay at the Novotel Bern Expo. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Matthias Beyeler General Manager

Nice hotel

Customer review rating 4.3/5

Branka Business - 28/02/2020 Confirmed reviews ALL

Nice hotel, clean rooms, solid breakfast, helpful staff

Dear Brankica J., We very much appreciate your comments regarding your stay at the Novotel Bern Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matthias Beyeler General Manager

Comfortable Hotel

Customer review rating 4.3/5

Cb Business - 28/02/2020 Confirmed reviews ALL

Great location comfortable rooms very friendly staff

Dear Christopher B., We very much appreciate your comments regarding your stay at the Novotel Bern Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matthias Beyeler General Manager

Easily accesible

Customer review rating 4.3/5

Adelyn Families - 24/02/2020 Confirmed reviews ALL

It's location is not far from town. There's a tram station next to the hotel, 2 minutes walk.

Dear Siew L., We very much appreciate your comments regarding your stay at the Novotel Bern Expo. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matthias Beyeler General Manager
Customer review rating 4.3/5

Anonymous Business - 21/02/2020 Confirmed reviews ALL

Nice stay

Dear Terry T., We very much appreciate your comments regarding your stay at the Novotel Bern Expo. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matthias Beyeler General Manager

Happy Business Stay

Customer review rating 4.3/5

Markus G. Business - 19/02/2020 Confirmed reviews ALL

Stayed many times in the Hotel and was never disappointed, in particular I appreciate their flexibility and good service as well as the overall match for my requirements.

Dear Markus G., We very much appreciate your comments regarding your stay at the Novotel Bern Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matthias Beyeler General Manager

Great hotel

Customer review rating 4.3/5

Julien Business - 17/02/2020 Confirmed reviews ALL

The hotel si great, first time I have a room with toilet outside the bathroom. Also first time, I have a bath and a shower !

Dear Julien, We very much appreciate your comments regarding your stay at the Novotel Bern Expo. These are great news, that you liked our bathrooms in the rooms so much. We hope your next visit will be as pleasant as the previous one. Sincerely, Ben Michels Front Office Manager
Customer review rating 4.3/5

Anonymous Business - 10/02/2020 Confirmed reviews ALL

Nice and tidy room, great service staff, breakfast could be better ...

Dear Michael S., We very much appreciate your comments regarding your stay at the Novotel Bern Expo. We are very sorry, that our breakfast did not met your expectations. Please let us know what we could improve to make your next visit even more pleasant as the previous one. Sincerely, Ben Michels Front Office Manager
Customer review rating 4.3/5

Sonam Friends - 01/02/2020 Confirmed reviews ALL

The room price for 4 members was a lot for a single room. The manager could have suggested us to take two separate rooms given the price of one room was much lower than two combined. Room service needs bit improvement. The complimentary drinks and free mini bar were a welcome change and really appreciated. Location is very good and well connected to the bern city.

Dear Sonam A., Thank you for taking the time to tell us about your experience at the Novotel Bern Expo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Novotel is a Family Brand, and we do have a special offer for Family's, where you can book 2 Rooms for 2 Adults with children with the second room half priced. We are pleased to hear, that you liked the welcome drinks and your minibar. We appreciate your sharing your concerns, and it is our hope that you will stay with us again in the near future. Ben Michels Front Office Manager

I was very satisfied with my stay

Customer review rating 4.3/5

John G. Business - 22/01/2020 Confirmed reviews ALL

Good and staff was very helpful

Dear John D g., We very much appreciate your comments regarding your stay at the Novotel Bern Expo. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ben Michels Front Office Manager

Novotel Expo Bern delivered the high standard of service as expected

Customer review rating 4.3/5

Andrew Business - 20/01/2020 Confirmed reviews ALL

I stay very regularly at the Expo Bern. I chose the hotel as I know that I will be treated as a special guest and made to feel welcome.

Dear Andrew R., We very much appreciate your comments regarding your stay at the Novotel Bern Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matthias Beyeler General Manager
Customer review rating 4.3/5

Anonymous Families - 20/01/2020 Confirmed reviews ALL

Stayed one night with family. Personal very kind and helpful, room was big enough and clean. Only negative point: the street was very noisy, there was a party in front of the hotel, and the sound isolation of the rooms is not so efficient.

Dear Yves D., We very much appreciate your comments regarding your stay at the Novotel Bern Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matthias Beyeler General Manager
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