Novotel Bern Expo 4 stars

Customer review rating (ALL Rating) 4.6/5 1,327 reviews

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Am Guisanplatz 2, 3014 BERN, Switzerland

Description

Hotel extras

  • Modern, renovated rooms

  • Six air-conditioned, adaptable meeting rooms with free WiFi

  • Near BERNEXPO, Wankdorf Stadium (Football) & PostfFnance Arena (Ice-Hockey)

  • Kitchen (Restaurant GourmetBar)

  • Proximity to the city center and free public transport with Bern Ticket

Our accommodation(s)

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Hotel location

Novotel Bern Expo

Am Guisanplatz 2
3014 BERN
Switzerland

GPS:46.9587487, 7.4639379

Telephone
Fax +41 31 339 09 10

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMETBAR BY NOVOTEL

Our GourmetBar team serves local and international cuisine prepared in a simple and authentic manner using local products. Savor the new bar experience - we look forward to taking you with us on our culinary adventure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,327 reviews

TripAdvisor Rating  4.0/5  1,148 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Neetu L. Solo - Confirmed reviews ALL

Location is good with partial mountain views as well. Daniel at the reception is really nice and friendly. He greets everyone really nicely which is an integral part of the stay

Dear Ms. L., Thank you very much for taking the time to share your review. We are delighted to hear that you enjoyed our location with the beautiful partial mountain views and that you were pleased with my service at the reception. It is always a pleasure to warmly welcome our guests, and I am especially happy that this made a positive part of your stay. We also appreciate your high ratings and kind words about our team, cleanliness, and loyalty program. Your feedback motivates us to continue providing our guests with a memorable and enjoyable experience. We look forward to welcoming you back to Novotel Bern Expo in the near future. Best regards, Daniel Bensing Assistant Front Office Manager Am Guisanplatz 2-4 • CH-3014 Bern • Schweiz Tel. +41 31 339 03 06 H5… all.accor.com

Customer review rating 5.0/5

Tero P. Business - Confirmed reviews ALL

Everything worked as or beyond expectation.

Dear Tero P., Thank you for sharing your positive experience at Novotel Bern Expo. We are delighted to hear that everything met or exceeded your expectations. Your satisfaction is our priority, and we appreciate your kind words. Goodbye, and we look forward to welcoming you back. Sincerely, Novotel Bern Expo

Felt at home, straight away!

TripAdvisor rating 5.0/5

henrya842 TripAdvisor review

Felt at home! The staff's friendly and very helpful. The restaurant was next level too, Katya and her team were beyond amazing! Thank you, will definitely stay here again!

Customer review rating 2.0/5

Marius C. Families - Confirmed reviews ALL

The building is poorly maintained (spills on the walls, roof hole in the elevator are, second floor, dirty windows). No mini-bar in the room, the barman at the bar tried to sell me something else than what I asked and paid for, no excuses when I requested to see the bottle and he was unable to show. He was actually annoyed by such request. Excuse us for bothering you, we promise it will not happen again! Breakfast was average. Except for the barman, the rest of the personnel was pleasant.

Dear Marius C., Thank you for taking the time to share your feedback regarding your recent stay at Novotel Bern Expo. We sincerely apologize for the inconveniences you experienced during your visit. The maintenance issues you mentioned, including cleanliness concerns, do not reflect our standards, and we appreciate your bringing them to our attention. We also regret that your interaction with our bar staff did not meet your expectations. Customer service is a priority for us, and we will take your comments into consideration to ensure better experiences in the future. While we strive to provide a satisfactory breakfast experience, we are sorry to hear it did not fulfill your expectations. Thank you once again for your insights, and we hope for another opportunity to serve you better in the future. Best regards, Chiara Kretschmann Head of Rooms

Customer review rating 5.0/5

Simon M. Families - Confirmed reviews ALL

Friendly helpful staff. Great location.

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Other web-users rate our hotel

  • 628 reviews 8.4/10 Location
  • 825 reviews 7.3/10 Room
  • 794 reviews 9/10 Service
  • 11 reviews 5/10 WiFi
  • 348 reviews 7.9/10 Cleanliness
  • 335 reviews 8.1/10 Breakfast
  • 112 reviews 6.2/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.