Novotel Bern Expo

Novotel Bern Expo 4 stars

Customer review rating (ALL Rating) 4.4/5 1,764 reviews

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Hotel extras

  • An ALLSAFE certified hotel

  • Six air-conditioned, adaptable meeting rooms with free WiFi

  • Near BERNEXPO, Wankdorf Stadium (Football) & PostfFnance Arena (Ice-Hockey)

  • Kitchen (Restaurant GourmetBar)

  • Proximity to the city center and free public transport with Bern Ticket

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Bern Expo

Am Guisanplatz 2
3014 BERN
Switzerland

GPS:46.9587487, 7.4639379

Telephone +41 31 339 09 09

Fax +41 31 339 09 10

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

GOURMETBAR BY NOVOTEL

Our GourmetBar team serves local and international cuisine prepared in a simple and authentic manner using local products. Savor the new bar experience - we look forward to taking you with us on our culinary adventure!

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,764 reviews

TripAdvisor Rating  4.0/5  1,100 reviews

Not as good as on previous visit

Customer review rating 3.5/5

Pekka K. Couples - Confirmed reviews ALL

Like above stated, general feeling was disappointment. We had stayed in the same hotel during spring 2015 and that had been a positive experience

Customer review rating 1.0/5

Nasser M. Families - Confirmed reviews ALL

I was so disappointed with uncomfortable second bed and not have a chance to have a shower as one of us had shower and the water was leaking very badly coming inside the room

Customer review rating 4.0/5

H. D. R. Friends - Confirmed reviews ALL

Everything is good except when we checked in we need to wait more than 30 mnt.. Because only 1 reception working.. You need to change the system for this...

Dear Mrs R., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We would like to sincerely apologise for the waiting time at check-in. Sincerely, your Novotel team

Average

Customer review rating 3.5/5

Joe Business - Confirmed reviews ALL

+ staff was very friendly + spacious room - crowded breakfast buffet +/- very average breakfast selection -- too pricey for what was offered, even compared to other hotels in Bern

Dear Mr. B., Thank you for taking the time to tell us about your experience at the Novotel Bern Expo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, your novotel team

well located in case of meeting in Bern Wankdorf

Customer review rating 3.0/5

Jean Business - Confirmed reviews ALL

Beautiful room with sofa, separated closet, view on the local hills. Friendly staff. Easy to reach by train & at walking distance from Bern Wankdorf train station. Room was clean but there was no TV remote controle & a led lamp was flashing (led bulb had to be replaced). Tasty breakfast & relaxing bar available.

Dear Jean Q., Thank you for taking the time to tell us about your experience at the Novotel Bern Expo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, your Novotel Team

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Other web-users rate our hotel

  • 450 reviews 8.1/10 Location
  • 719 reviews 6.2/10 Room
  • 676 reviews 9.3/10 Service
  • 6 reviews 8.8/10 WiFi
  • 343 reviews 9/10 Breakfast
  • 332 reviews 5.3/10 Comfort
  • 263 reviews 5.4/10 Cleanliness
  • 157 reviews 5.9/10 Vibe

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