Novotel Bern Expo 4 stars

Customer review rating (ALL Rating) 4.4/5 1,633 reviews

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Description

Hotel extras

  • Modern, renovated rooms

  • Six air-conditioned, adaptable meeting rooms with free WiFi

  • Near BERNEXPO, Wankdorf Stadium (Football) & PostfFnance Arena (Ice-Hockey)

  • Kitchen (Restaurant GourmetBar)

  • Proximity to the city center and free public transport with Bern Ticket

Our accommodation(s)

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Hotel location

Novotel Bern Expo

Am Guisanplatz 2
3014 BERN
Switzerland

GPS:46.9587487, 7.4639379

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMETBAR BY NOVOTEL

Our GourmetBar team serves local and international cuisine prepared in a simple and authentic manner using local products. Savor the new bar experience - we look forward to taking you with us on our culinary adventure!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,633 reviews

TripAdvisor Rating  4.0/5  1,112 reviews

Location of the hotel is good and public transport is very near the hotel.

Customer review rating 4.0/5

Abdullahi O. Families - Confirmed reviews ALL

Friendly and quick service from the reception. Rooms are clean and have open and good view. I liked that the hotel has an ironing room.

Dear Mr O., Thank you for taking the time to share a review of your recent experience. We're delighted to hear that the hotel's location and proximity to public transport met your expectations, making your stay in Bern convenient. It's wonderful to know that the cleanliness and view from our rooms contributed positively to your visit, and we appreciate your acknowledgment of our ironing room facility. Our reception team is thrilled to receive your compliments on their friendly and efficient service, and we're glad that you felt comfortable during your time with us. It would be a pleasure to welcome you back for a better experience. Best regards from the whole team with Matthias, Director

Messe

Customer review rating 3.5/5

M. Business - Confirmed reviews ALL

Messe

Sehr geehrter Herr M., vielen Dank für die Bewertung Ihres Aufenthaltes in unserem Hotel. Gerne haben wir gelesen, dass es Ihnen bei uns gefallen hat und dass Sie einen rundum schönen Aufenthalt hatten. Es wäre schön, Sie wieder bei uns begrüssen zu dürfen. Beste Grüsse, das ganze Team mit Matthias, Direktor

Great service and excellent reception

Customer review rating 5.0/5

Tj Families - Confirmed reviews ALL

The lady that checked us in on 11/01 is excellent , she took us to view the rooms as we have two children- she was clearly explain us about room services and breakfast , we went to 7 accors hotels in last 4 months , this is one of the best service. Well done !!!

Dear Guest, Thanks for taking the time to review your visit to our hotel. We are thrilled to hear that our staff provided you with one of the best service experiences during your visit, and it's wonderful to know that the room services and breakfast met your expectations. Our team always strives to deliver exceptional service and it's gratifying to learn that we succeeded with you. We apologize that our food selection did not fully meet your expectations. We take pride in our GourmetBar's use of local products and our effort to cater to various dietary needs, but we understand there's always room for improvement in offering a wider variety of hot food options. We do hope to welcome you back in the future. Best wishes,

Good stay

Customer review rating 4.5/5

Frederick Business - Confirmed reviews ALL

Upscale location. Great service. Will repeat.

Dear Mr S., We thank you for sharing this feedback on your recent visit. Our location is one of the things we are very proud of about our hotel. We are lucky to have such a strategic position that brings transport options to our guests and must-see attractions closer. Please accept our apologies for any inconvenience. We have taken your feedback into consideration and have addressed this with our management team to ensure that your concerns are dealt with. We hope to welcome you back for an improved experience, Best regards from the whole team with Matthias, Director

Good hotel with great staff

Customer review rating 5.0/5

R. I. Couples - Confirmed reviews ALL

Staff was extremely customer oriented, helpful and friendly. The hotel itself is perfect for a family holiday. Location is convenient, only ten minutes away from the center by bus (the bus stop is just in front of the hotel). Confortable modern rooms. Good value for money.

Dear Ms. R., Thank you for taking the time to share a review of your recent experience. We're delighted to hear that our staff members made such a positive impact on your stay, and we appreciate your kind words regarding their helpfulness and friendliness. It is wonderful to know that our location contributed to the convenience of your family holiday. Your recognition of our modern and comfortable rooms is greatly valued, and we're glad that you found our hotel to be a good value for money. It would be a pleasure to welcome you again in the future. Best regards from the whole team with Matthias, Director

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Other web-users rate our hotel

  • 574 reviews 8.3/10 Location
  • 871 reviews 6.8/10 Room
  • 760 reviews 8.7/10 Service
  • 9 reviews 5.9/10 WiFi
  • 367 reviews 8.6/10 Breakfast
  • 328 reviews 6.7/10 Cleanliness
  • 132 reviews 5.6/10 Amenities

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