Novotel Bern Expo 4 stars

Customer review rating (ALL Rating) 4.6/5 1,285 reviews

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Novotel Bern Expo - Image 1
Novotel Bern Expo - Image 2
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Am Guisanplatz 2, 3014 BERN, Switzerland

Description

Hotel extras

  • Modern, renovated rooms

  • Six air-conditioned, adaptable meeting rooms with free WiFi

  • Near BERNEXPO, Wankdorf Stadium (Football) & PostfFnance Arena (Ice-Hockey)

  • Kitchen (Restaurant GourmetBar)

  • Proximity to the city center and free public transport with Bern Ticket

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel Bern Expo

Am Guisanplatz 2
3014 BERN
Switzerland

GPS:46.9587487, 7.4639379

Telephone
Fax +41 31 339 09 10

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMETBAR BY NOVOTEL

Our GourmetBar team serves local and international cuisine prepared in a simple and authentic manner using local products. Savor the new bar experience - we look forward to taking you with us on our culinary adventure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,285 reviews

Customer review rating 5.0/5

Mikko L. Families - Confirmed reviews ALL

Dear Mr. L., Thank you very much for your excellent review and for awarding us a perfect score following your stay at Novotel Bern Expo. We are delighted to learn that you enjoyed our convenient location, the direct tram connection to the city centre, our breakfast offering, and the comfort and cleanliness of your room. It is also wonderful to know that the parking facilities and our pet-friendly approach contributed positively to your experience. We greatly appreciate your positive feedback regarding our team, sustainability initiatives, and the recognition received as an ALL member. Your comments are a wonderful encouragement for all of us. Thank you for your loyalty as an ALL Classic member. We look forward to welcoming you and your family – including your four-legged companion – back to Bern in the near future. Kind regards, Your Novotel Bern Expo Team

Customer review rating 5.0/5

Waqas K. Families - Confirmed reviews ALL

Dear Mr. K., Thank you very much for your excellent review and for taking the time to share your experience following your stay at Novotel Bern Expo. We are delighted to hear that you had a comfortable stay and appreciated the friendliness of our team, the ease of parking, as well as our breakfast, cleanliness, and sustainability initiatives. Receiving perfect scores in so many areas is a wonderful reward for our entire team. At the same time, we have taken note of your feedback regarding the bar experience and the recognition received as an ALL member. We appreciate your honest comments, as they help us identify opportunities to improve and provide an even better experience in the future. As an ALL Classic member, we sincerely thank you for your loyalty and support. We look forward to welcoming you and your family back to Bern again soon. Kind regards, Your Novotel Bern Expo Team

Customer review rating 4.5/5

Tanja G. Business - Confirmed reviews ALL

Sehr geehrte Frau G., vielen herzlichen Dank für Ihre hervorragende Bewertung und Ihr positives Feedback zu Ihrem Aufenthalt im Novotel Bern Expo. Es freut uns sehr, dass Sie unsere ideale Lage für Veranstaltungen auf dem Bernexpo-Gelände, die ruhigen Zimmer sowie unser Frühstücksangebot und das Restaurant so geschätzt haben. Besonders schön ist es zu lesen, dass Sie sich auch nach einem langen Arbeitstag bei uns wohlgefühlt haben. Ihre positiven Rückmeldungen sind eine grosse Motivation für unser gesamtes Team und wir danken Ihnen herzlich dafür. Wir freuen uns schon heute darauf, Sie bei Ihrer nächsten Geschäftsreise nach Bern wieder bei uns begrüssen zu dürfen. Freundliche Grüsse Ihr Novotel Bern Expo Team

Customer review rating 4.5/5

Serge M. Families - Confirmed reviews ALL

Dear Mr. M., Thank you very much for your positive review and for sharing your experience following your stay at Novotel Bern Expo. We are delighted to hear that you appreciated the friendliness and helpfulness of our reception team. Your kind words are a great encouragement for all of us and will gladly be shared with the team. We also appreciate your feedback regarding the booking experience and are pleased to learn that you find the ALL App even more convenient. As a valued ALL Silver member, we sincerely thank you for your loyalty and support. We look forward to welcoming you and your family back to Bern in the near future. Kind regards, Your Novotel Bern Expo Team

Customer review rating 4.5/5

Jyoti P. N. Families - Confirmed reviews ALL

Dear Mr. N., Thank you very much for taking the time to share such detailed feedback about your stay at Novotel Bern Expo. We are delighted to hear that you enjoyed our spacious rooms, convenient location, and especially our breakfast. Your kind words about Elizabeth, Magdi, and the entire restaurant team are greatly appreciated, and we will be delighted to share your compliments with them. We are also pleased that you liked the water dispensers on each floor as part of our sustainability efforts. At the same time, we sincerely apologize for the unpleasant experience you had with one member of our front office team during breakfast. Please be assured that this is not the level of service we strive to provide, and we will address your feedback internally to ensure a warm and professional experience for all our guests. As a Platinum member of ALL – Accor Live Limitless, we would also like to thank you for your loyalty and continued trust in our hotels. We truly appreciate your valuable feedback and hope to have the pleasure of welcoming you and your family back to Bern in the near future. Kind regards, Your Novotel Bern Expo Team

Other web-users rate our hotel

  • 652 reviews 8.6/10 Location
  • 795 reviews 7.5/10 Room
  • 797 reviews 8.9/10 Service
  • 9 reviews 8.8/10 WiFi
  • 351 reviews 8.2/10 Breakfast
  • 320 reviews 8.4/10 Cleanliness

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