Mr D., Thank you for taking the time to share your feedback following your booking. We sincerely regret the inconvenience you experienced and understand that the ability to store your bike was a key factor in your choice of accommodation. However, we would like to clarify that bikes have never been permitted in the rooms at our hotel, and this information was not communicated as a service offered by the hotel. To meet the needs of our cycling guests, we provide secure storage facilities specifically for bicycles. As for the arrangements made for the GFNY Grand Ballon, these had been put in place specifically for the event and had to be adjusted following its cancellation. We regret that this situation may have caused you additional stress whilst organising your stay. Kind regards, Laetitia

Mr W., Thank you for taking the time to share your thoughts. We value our guests’ feedback, as it enables us to continue improving the experience we offer at our hotel. We are sorry that our breakfast did not fully meet your expectations. Our offering is centred on local produce and is largely homemade, taking a different approach to traditional buffets. We hope to have the opportunity to welcome you back, Kind regards, Laetitia

Ms O., Thank you for your feedback, which helps us to better understand our guests’ experiences and to take this into account as part of our commitment to continuous improvement. We are delighted that you enjoyed your stay at our hotel. However, we regret that the comfort of the bedding and the layout of the room did not fully meet your expectations. As every guest has their own preferences when it comes to bedding, we understand that it may not suit everyone. We would be delighted to welcome you back to the Greet Hotel Cernay. Kind regards, Laetitia

Mr POLIDO, Thank you very much for your feedback and for your trust. We are delighted to hear that you had a pleasant stay with us and that you have fond memories of your visit. We would be delighted to welcome you back on your next business trip or when you come for a break in our region. Kind regards, Laetitia

Dear Mr B., Thank you very much for your review. We are delighted that the hotel’s location perfectly met your professional needs and supported your work at Emerson Process Management. We are also pleased that our team’s welcome met your expectations and that the attention you received during your stay helped to make it more enjoyable. Your praise for our breakfast, which forms part of our eco-friendly approach through the use of local produce and homemade dishes, is greatly appreciated by our teams. We look forward to welcoming you back on your next business trip. Laetitia

Hello Timo, Thank you for taking the time to share your feedback following your stay. We are sorry to hear that the room environment did not allow you to rest properly. Regarding your request for a room change, we are surprised to read that this could not be accommodated. We usually do our utmost to accommodate our guests’ requests where availability permits, particularly by prioritising rooms on the car park side for greater peace and quiet. However, it is possible that these rooms were no longer available at the time of your arrival. We nevertheless hope that you were able to appreciate the spirit of the establishment, based on an eco-friendly approach centred on giving furniture a second life, as well as our breakfast featuring local produce and homemade dishes. We would be delighted to welcome you back, Laetitia

Mr c., Thank you for sharing your feedback. We fully understand your frustration regarding access to your ALL account and apologise for any inconvenience caused. Unfortunately, resetting login details and sending recovery emails are handled directly by Accor Live Limitless. We invite you to contact them to resolve your issue quickly. Our team remains at your disposal for any questions you may have about your stay. Kind regards, Laetitia

Hello Mr S., Thank you very much for your feedback following your stay with us. The whole team is delighted to hear that you had a pleasant time at the hotel and that our welcome helped to make your experience even more positive. Your encouragement is a great reward for our teams, who strive every day to offer a simple, warm and friendly stay. We hope to have the pleasure of welcoming you back very soon. Kind regards, Laetitia

Dear Mr S., Thank you for sharing your experience. We are delighted that you appreciated the cleanliness of the hotel, the comfort of your room and the ample parking spaces. Regarding the absence of a kettle, we have chosen not to provide courtesy trays in the rooms in order to reduce individual packaging, in line with our eco-friendly approach. However, our team remains available around the clock to meet our customers' needs. We look forward to welcoming you back, Laetitia

Monsieur L., Nous tenons à vous remercier pour votre excellent retour et cette excellente note suite à votre séjour au greet hotel Cernay. Nous sommes ravis que votre expérience ait été très agréable et que vous ayez apprécié la qualité de nos prestations. Nous ne manquerons de partager votre satisfaction à nos équipes au regard de leur professionnalisme. Au plaisir de vous accueillir de nouveau dans notre établissement, Laetitia

Ms G., Thank you for taking the time to share your feedback and rating following your stay at the greet Hotel Cernay. We will be sure to share your satisfaction with our teams regarding their professionalism. Kind regards, Laetitia

Mr W., We would like to thank you for your feedback and your review. We will be sure to share your satisfaction with our teams regarding their professionalism. We look forward to welcoming you back to the greet hotel Cernay. Laetitia

Dear Mr T., We are delighted that our establishment met your expectations during your stay and we look forward to welcoming you back to the greet hotel Cernay. Kind regards, Laetitia

Mr M., We would like to thank you for your feedback and your excellent rating. We are delighted that you enjoyed your stay at our establishment and look forward to welcoming you back to the greet hotel Cernay. Kind regards, Laetitia.

Ms P., Thank you for your comment and your excellent rating. We are delighted that you enjoyed your stay with us. As you may have noticed, we are committed to reducing our environmental impact by working with local suppliers and trying to minimise the use of industrial products. However, we do offer a wide selection of homemade pastries and various savoury items. We look forward to welcoming you back to the greet hotel Cernay. Laetitia

Madame R., Merci d'avoir pris le temps de partager votre avis à la suite de votre séjour. Nous sommes ravis que l'accueil de notre équipe ait contribué à rendre votre passage agréable. Nous prenons en compte vos remarques concernant le petit-déjeuner. Ce dernier met volontairement en avant des produits locaux et faits maisons, dans la continuité de notre démarche éco-responsable, ce qui peut parfois le rendre différent des buffets plus classiques. Votre retour nous aide à continuer d'améliorer nos services pour toujours mieux répondre aux attentes de nos clients. Nous serons heureux de vous accueillir de nouveau, Laetitia

Mr R., Thank you very much for your feedback and this excellent review. We are always happy to talk to children who need someone to talk to and to listen to what they have to say. Your compliments will be passed on to our team, who will be delighted to know that their attention helped to make your stay enjoyable. We hope to welcome you back again soon. Laetitia

Mrs P., Thank you for your excellent rating. We are delighted that you enjoyed your stay at our establishment. We look forward to welcoming you back. Laetitia

Mr B., Thank you for sharing your feedback. We are delighted that the location and comfort of the hotel contributed to making your stay enjoyable. However, we sincerely apologise for the lack of cleanliness you mentioned. This is not representative of our standards, and a reminder has been issued to our housekeeping team to prevent this from happening again. We hope to have the pleasure of welcoming you back and offering you a fully satisfactory experience. Kind regards, Laetitia