ibis Mulhouse Île Napoléon 3 stars

Customer review rating (ALL Rating) 4.1/5 866 reviews

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Description

Hotel extras

  • Bathrooms with bathtubs

  • A large free car park with CCTV

  • Direct access at the intersection of the A35 and A36 highways

  • A green, peaceful setting

Our accommodation(s)

Hotel location

ibis Mulhouse Île Napoléon

Rue des Cevennes, Ile Napoléon
68390 SAUSHEIM
France

GPS:47.781486, 7.386846

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Restaurant Ibis Ile Napoléon

Non contractual photo

Our friendly restaurant checks all the boxes, Monday to Friday, 7 to 9.30pm, for business guests on the clock, or families on a vacation trip!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  866 reviews

TripAdvisor Rating  3.5/5  641 reviews

Transit Trip

Customer review rating 4.5/5

Antonio M. I. Couples - Confirmed reviews ALL

Everything was excellent and the lady at reception was wonderful ! She was also giving us food at restaurant and the meal was lovely

Customer review rating 5.0/5

Juan A. O. Families - Confirmed reviews ALL

Great support from Nicholas, attentive to our requests

welcome drink not validated

Customer review rating 2.5/5

E Families - Confirmed reviews ALL

As a Silver member, I have always received the corresponding Welcome Drink during all my stays, and I have had the freedom to use it at any time during my stay. I usually order a coffee the following morning, and I have never had any issues at any of the Accor chains. In the morning a gentleman at the reception informed me that if I didn’t use the drink on my arrival, I wouldn’t be able to use it the next day, which I found absolutely ridiculous. Later, I approached the reception again, and this gentleman was talking on his cell phone for a long time, and even though he saw me waiting at the reception, he never approached to assist me. After more than 10 minutes, a young lady kindly came over and told me that, of course, I could use the Welcome Drink for a coffee, and she attended to me very graciously. It’s a shame that certain individuals have such a limited perspective and create completely unnecessary inconveniences for guests.

Well located, easy enough to find

Customer review rating 4.0/5

Farnhamgrecian Families - Confirmed reviews ALL

The hotel is clean and efficiently run. Only comments would be that the rooms are on the small side as are the bathrooms. Breakfast was OK but we had better options at the other two IBIS hotels we stayed at on this break

Simple. Clean. Good price. Moody receptionist.

Customer review rating 4.0/5

Andrew Couples - Confirmed reviews ALL

We don’t expect much from a cheap hotel. Good: Location is convenient for motorway. Rooms were simple, but clean. Restaurant was open (which is great). Menu was limited, but what we had was very nice. Breakfast was simple but enough. Not so good: Reception staff meme et was like a moody teenager. More interested in chatting to her friend. No smiles, no warm welcome. We don’t speak French, but we DO try. The girl made no effort to communicate with us effectively (we certainly tried). We had two double rooms. Both rooms had one towel, one paper cup and one spare pillow. I know this is a budget hotel, but if there are two people booked in a room, I would expect it to cater for that.

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Other web-users rate our hotel

  • 189 reviews 8.9/10 Location
  • 509 reviews 5.1/10 Room
  • 384 reviews 8.2/10 Service
  • 7 reviews 2.9/10 WiFi
  • 220 reviews 7.1/10 Breakfast
  • 199 reviews 5.8/10 Cleanliness
  • 169 reviews 4/10 Food
  • 57 reviews 3.9/10 Amenities

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