ibis Styles Mulhouse Centre Gare 3 stars

Customer review rating (ALL Rating) 4.2/5 567 reviews

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Description

Hotel extras

  • A stone's throw from the Central TGV Station and historic center

  • Ideal for exploring the Wine Route, traveling to Basel or the airport

  • Close to restaurants and shops

  • Certified ALLSAFE

  • Certified Family +

Our accommodation(s)

Hotel location

ibis Styles Mulhouse Centre Gare

44 Avenue Du General Leclerc
68100 MULHOUSE
France

GPS:47.743888, 7.345555

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

BAR

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  567 reviews

Customer review rating 4.5/5

Ingrid H. Families - Confirmed reviews ALL

Well located, near the city centre and close enough to the highway. We stayed one night on our way to Italy.

Customer review rating 2.0/5

Nicholas L. Couples - Confirmed reviews ALL

We stayed in this hotel for just one night, unfortunately this was already too long. I've stayed in quite a few ibis hotels and sadly this one was below their normal standard. The room was in need of a deep cleaning, showing signs of staining and dirt build up in corners. The bathroom was especially bad. All of the walls had also clearly gone uncleaned, with various dried liquids spattered everywhere. There was also a weird smell in the room and the sheets were too small for the bed, but the blankets too large. That said, the breakfast was great and all of the staff were well super helpful. The location is also perfect for travel by train, and surprisingly quiet despite proximity to the tracks. Overall, this hotel was fine but needs a deep cleaning. My parents also stayed in a separate room and it had the same issues described in my review.

Dear NICHOLAS L., Thank you for taking the time to tell us about your experience at the ibis Styles Mulhouse Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Nevertheless, we appreciate your feedback on the breakfast as well as all the staff that helped you during your stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 5.0/5

Andrew C. Couples - Confirmed reviews ALL

Having checked in online the process at the reception desk was quick and two very polite and friendly members of staff. As we collected our key we were invited to partake in a coffee and some pastries - a great touch and one I have not experienced at an Accor hotel previously. We had a room on the top floor (8th) with a magnificent view over Mulhouse and a fully functioning lift. The bed was the usual comfortable mattress and linen and we were surprised at how spacious the room was. The shower was powerful and we had a great rest for two nights. Breakfast was excellent with everything we have come to expect of IBIS Styles with friendly staff topping things up as the service went on. Our bags were left in a secure room prior to departure and we were able to avail ourselves of the courtesy coffee before heading to our train. Being so close to the station and tram stops was a bonus for us and overall we had a brilliant stay. Would use this hotel again if in the area and also for visiting family in Basel.

Customer review rating 4.5/5

Alan G. Friends - Confirmed reviews ALL

Superb location and great facilities with excellent buffet breakfast.

Customer review rating 3.5/5

Amiee D. Friends - Confirmed reviews ALL

Having stayed in many Accor hotels, I was a bit disappointed with the Ibis Styles in Mulhouse. The room looked like the pictures and the size was fine but there were marks and hairs on the walls of the bathroom and it also hadn't been cleaned to the normal standard. There was also no privacy curtain, only the plastic holders.

Other web-users rate our hotel

  • 335 reviews 8.9/10 Location
  • 413 reviews 5.1/10 Room
  • 347 reviews 8.4/10 Service
  • 6 reviews 4.2/10 WiFi
  • 298 reviews 7.8/10 Breakfast
  • 240 reviews 4.2/10 Comfort
  • 161 reviews 4.9/10 Cleanliness
  • 67 reviews 4.8/10 Food

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