ibis Styles Mulhouse Centre Gare 3 stars

Customer review rating (ALL Rating) 4.2/5 562 reviews

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Description

Hotel extras

  • A stone's throw from the Central TGV Station and historic center

  • Ideal for exploring the Wine Route, traveling to Basel or the airport

  • Close to restaurants and shops

  • Certified ALLSAFE

  • Certified Family +

Our accommodation(s)

Hotel location

ibis Styles Mulhouse Centre Gare

44 Avenue Du General Leclerc
68100 MULHOUSE
France

GPS:47.743888, 7.345555

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

BAR

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  562 reviews

Customer review rating 5.0/5

Alison H. Friends - Confirmed reviews ALL

Perfect for a stopover en route from Italy to the UK. We very much enjoyed our short visit to Mulhouse.

Thank you very much for your lovely comment. We’re delighted to hear that our hotel was the perfect stopover on your journey from Italy to the UK, and that you enjoyed your short visit to Mulhouse. We hope to have the pleasure of welcoming you again on a future trip!

Customer review rating 2.0/5

Jordy H. Families - Confirmed reviews ALL

Room we got is dated, lots of things broken and a strange smell. The breakfast was like walking into a fastfood... Would never recommend this place

Merci d’avoir pris le temps de partager votre retour. Nous sommes ravis de lire que l’accueil de notre équipe a été apprécié, et nous ne manquerons pas de leur transmettre votre compliment. Nous sommes toutefois sincèrement désolés que la chambre et l’expérience du petit-déjeuner n’aient pas été à la hauteur de vos attentes. Vos remarques concernant l’état de la chambre et l’ambiance au petit-déjeuner ont bien été prises en compte afin que des améliorations puissent être apportées. Encore merci pour votre retour, qui nous aide à progresser.

Customer review rating 0.5/5

Paul T. Couples - Confirmed reviews ALL

Bad experience, website had reset date while going to the personal page, all I got as response was an AI answer and no follow up on my response

Customer review rating 4.5/5

Ingrid H. Families - Confirmed reviews ALL

Well located, near the city centre and close enough to the highway. We stayed one night on our way to Italy.

Customer review rating 2.0/5

Nicholas L. Couples - Confirmed reviews ALL

We stayed in this hotel for just one night, unfortunately this was already too long. I've stayed in quite a few ibis hotels and sadly this one was below their normal standard. The room was in need of a deep cleaning, showing signs of staining and dirt build up in corners. The bathroom was especially bad. All of the walls had also clearly gone uncleaned, with various dried liquids spattered everywhere. There was also a weird smell in the room and the sheets were too small for the bed, but the blankets too large. That said, the breakfast was great and all of the staff were well super helpful. The location is also perfect for travel by train, and surprisingly quiet despite proximity to the tracks. Overall, this hotel was fine but needs a deep cleaning. My parents also stayed in a separate room and it had the same issues described in my review.

Dear NICHOLAS L., Thank you for taking the time to tell us about your experience at the ibis Styles Mulhouse Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Nevertheless, we appreciate your feedback on the breakfast as well as all the staff that helped you during your stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Other web-users rate our hotel

  • 329 reviews 9/10 Location
  • 415 reviews 5.1/10 Room
  • 340 reviews 8.4/10 Service
  • 6 reviews 4.2/10 WiFi
  • 293 reviews 7.7/10 Breakfast
  • 244 reviews 4/10 Comfort
  • 159 reviews 5/10 Cleanliness
  • 57 reviews 3.7/10 Amenities

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