ibis Styles Mulhouse Centre Gare 3 stars

Customer review rating (ALL Rating) 4.1/5 611 reviews

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Description

Hotel extras

  • A stone's throw from the Central TGV Station and historic center

  • Ideal for exploring the Wine Route, traveling to Basel or the airport

  • Close to restaurants and shops

  • Certified ALLSAFE

  • Certified Family +

Our accommodation(s)

Hotel location

ibis Styles Mulhouse Centre Gare

44 Avenue Du General Leclerc
68100 MULHOUSE
France

GPS:47.743888, 7.345555

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

BAR

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  611 reviews

TripAdvisor Rating  3.5/5  278 reviews

Accor customer service standards are declining!

Customer review rating 2.5/5

Oliver Solo - Confirmed reviews ALL

At check in the staff member said to me she doesn't have my booking... then appeared to struggle to find my reservation. No recognition of my Accor status. My booking was then found. Her poor customer service made me feel anxious. Room was clean and tidy. As expected from Ibis Styles. Breakfast on my second morning was disappointing. With one hour 15 minutes remaining of breakfast time, there were no juices or water available. When asking the staff member to refill the containers, she did not understand me (language barrier). No scramble eggs or sausages provided. Lack of clean tables to sit down and use as dirty items remained on most empty tables. I am disappointed with Accor and this is another recent occasion where I feel failed as an Accor All member. Accor appear to be declining, where their competitors are now providing a better experience since the Covid pandemic.

Well located and we were please with the room and breakfast

Customer review rating 4.0/5

Michael Couples - Confirmed reviews ALL

We chose it because it is near the station and trams. We appreciated the comfortable room and breakfast

Standard ibis. Great service

TripAdvisor rating 4.0/5

4marciem Friends getaway - TripAdvisor review

We stayed to be close to hertz rental for the next morning. But it turns out the pick up office was a taxi ride. Standard Ibis. Nothing fancy but clean. We had an issue with the room being hot- sunny side. The staff worked to get us a different room. They were super accommodating and friendly. Beware of staying on a Sunday. No restaurants near the train station - all closed.

The Worst Ibis Styles

TripAdvisor rating 2.0/5

soss171 TripAdvisor review

This the worst "Syles" hotel I have visited.Compared with big city operations under the same banner this is a joke.Must be the result of franchising.Tiny room, tiny breakast area, inferior breakfast offering and staff ignorant of their own surroundings,though as helful as they could be.No City map for tourists, just a photocopy of a map with no street names. Advice to Accor...sell it

Customer review rating 5.0/5

Nina Friends - Confirmed reviews ALL

A nice hotel near the railway station. Very welcoming staff! Tea and coffee from machine are for free.

Dear Mrs G., We very much appreciate your comments regarding your stay at the ibis Styles Mulhouse Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 315 reviews 8.7/10 Location
  • 467 reviews 5.7/10 Room
  • 340 reviews 8.4/10 Service
  • 5 reviews 5/10 WiFi
  • 312 reviews 7.4/10 Breakfast
  • 175 reviews 5.8/10 Cleanliness
  • 99 reviews 4.8/10 Food
  • 65 reviews 3.1/10 Amenities

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