ibis Styles Mulhouse Centre Gare 3 stars

Customer review rating (ALL Rating) 4.2/5 567 reviews

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ibis Styles Mulhouse Centre Gare - Image 1
ibis Styles Mulhouse Centre Gare - Image 2
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44 Avenue Du General Leclerc, 68100 MULHOUSE, France

Description

Hotel extras

  • A stone's throw from the Central TGV Station and historic center

  • Ideal for exploring the Wine Route, traveling to Basel or the airport

  • Close to restaurants and shops

  • Certified ALLSAFE

  • Certified Family +

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room with twin beds

Photo out of - Standard Room with twin beds

Twin beds (35 in./90 cm wide) with microfiber pillows, a soft duvet, a mattress topper (3 in./7 cm thick) for extra comfort, 26 inch LCD TV, free unlimited WIFI access, air conditioning and a hairdryer

Max. number of persons
2
Area
From 17 m² / 182 sq ft

Bedding

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 17 m² / 182 sq ft
See availabilities

Room for up to 2 adults and 2 children with microfiber pillows, a soft duvet, 3" (7 cm) mattress topper for even greater comfort, 32" LCD TV, free unlimited WIFI, air conditioning and a hair dryer

Max. number of persons
4
Area
From 24 m² / 258 sq ft

Bedding

Double bed(s) x1

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Styles Mulhouse Centre Gare

44 Avenue Du General Leclerc
68100 MULHOUSE
France

GPS:47.743888, 7.345555

Telephone
Fax +33 3 89 51 57 00

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park
  • EUROAIRPORT Additional charge
  • MLH Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 76 rooms
  • 3 rooms for people with reduced mobility
  • 76 non-smoking rooms
  • 8 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Italian

Reduced mobility Facilities

100% Non Smoking Property

Entertainment

  • Pool Table

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Check In & Check-out facilities

  • Express check-out

Pets

Pets allowed

Catering

One Bar

Breakfast

  • Buffet

Business

One Meeting room

Business Center

  • Self service business center
  • Near the property
  • Indoor parking
  • Public
  • Max Limited Height: 1.89 m / 6.23 ft

BAR

Photo out of - BAR

Bar Type
Bar
Telephone +33 3 89 50 00 08

A healthy and delicious buffet for a guaranteed energy boost. Fresh orange juice, lots of healthy toppings, eggs, French pastries, etc. A sprinkling of local and tasty options with a strong dose of pep.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  567 reviews

Customer review rating 5.0/5

Matija D. Families - Confirmed reviews ALL

Dear MATIJA D., We very much appreciate your comments regarding your stay at the ibis Styles Mulhouse Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 0.5/5

Pietro S. Friends - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Customer review rating 4.5/5

Gautam S. Solo - Confirmed reviews ALL

Dear GAUTAM S., We very much appreciate your comments regarding your stay at the ibis Styles Mulhouse Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, NAOMIE

Customer review rating 2.5/5

Laerke H. Families - Confirmed reviews ALL

Dear LAERKE H., Thank you for taking the time to tell us about your experience at the ibis Styles Mulhouse Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 4.0/5

Marco N. Couples - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Dear MATIJA D., We very much appreciate your comments regarding your stay at the ibis Styles Mulhouse Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 0.5/5

Pietro S. Friends - Confirmed reviews ALL

I called to reserve and to PAY for my guests visiting my wedding. I gave my credit card info, I insisted to pay in advance. I wanted them to be taken care of. What happened? THEY HAD TO PAY! :-( Now I have to check that the payment wasn't made twice (would be a major fail) and I can go visit my guests and insist for them to take the money back from me... VERY NICE MOMENT, INDEED. Best Regards, Pietro S.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Customer review rating 4.5/5

Gautam S. Solo - Confirmed reviews ALL

It was very good

Dear GAUTAM S., We very much appreciate your comments regarding your stay at the ibis Styles Mulhouse Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, NAOMIE

Customer review rating 2.5/5

Laerke H. Families - Confirmed reviews ALL

We had one night in a family room with extra beds - they were really bad. There was also a loud sound in the rooom every second minute all night! No information about how to use the parking lot, and the ticket to get out which resultet in that we had to pay for the parking. The breakfast was okay!

Dear LAERKE H., Thank you for taking the time to tell us about your experience at the ibis Styles Mulhouse Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 4.0/5

Marco N. Couples - Confirmed reviews ALL

Parking is difficult otherwise nice

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.5/5

Franck P. Business - Confirmed reviews ALL

Great service from the staff

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.0/5

Damian S. Families - Confirmed reviews ALL

Clean, comfortable rooms. Good value for money. Fair breakfast.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 5.0/5

Alison H. Friends - Confirmed reviews ALL

Perfect for a stopover en route from Italy to the UK. We very much enjoyed our short visit to Mulhouse.

Thank you very much for your lovely comment. We’re delighted to hear that our hotel was the perfect stopover on your journey from Italy to the UK, and that you enjoyed your short visit to Mulhouse. We hope to have the pleasure of welcoming you again on a future trip!

Customer review rating 2.0/5

Jordy H. Families - Confirmed reviews ALL

Room we got is dated, lots of things broken and a strange smell. The breakfast was like walking into a fastfood... Would never recommend this place

Merci d’avoir pris le temps de partager votre retour. Nous sommes ravis de lire que l’accueil de notre équipe a été apprécié, et nous ne manquerons pas de leur transmettre votre compliment. Nous sommes toutefois sincèrement désolés que la chambre et l’expérience du petit-déjeuner n’aient pas été à la hauteur de vos attentes. Vos remarques concernant l’état de la chambre et l’ambiance au petit-déjeuner ont bien été prises en compte afin que des améliorations puissent être apportées. Encore merci pour votre retour, qui nous aide à progresser.

Customer review rating 0.5/5

Paul T. Couples - Confirmed reviews ALL

Bad experience, website had reset date while going to the personal page, all I got as response was an AI answer and no follow up on my response

Customer review rating 4.5/5

Ingrid H. Families - Confirmed reviews ALL

Well located, near the city centre and close enough to the highway. We stayed one night on our way to Italy.

Customer review rating 2.0/5

Nicholas L. Couples - Confirmed reviews ALL

We stayed in this hotel for just one night, unfortunately this was already too long. I've stayed in quite a few ibis hotels and sadly this one was below their normal standard. The room was in need of a deep cleaning, showing signs of staining and dirt build up in corners. The bathroom was especially bad. All of the walls had also clearly gone uncleaned, with various dried liquids spattered everywhere. There was also a weird smell in the room and the sheets were too small for the bed, but the blankets too large. That said, the breakfast was great and all of the staff were well super helpful. The location is also perfect for travel by train, and surprisingly quiet despite proximity to the tracks. Overall, this hotel was fine but needs a deep cleaning. My parents also stayed in a separate room and it had the same issues described in my review.

Dear NICHOLAS L., Thank you for taking the time to tell us about your experience at the ibis Styles Mulhouse Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Nevertheless, we appreciate your feedback on the breakfast as well as all the staff that helped you during your stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 5.0/5

Andrew C. Couples - Confirmed reviews ALL

Having checked in online the process at the reception desk was quick and two very polite and friendly members of staff. As we collected our key we were invited to partake in a coffee and some pastries - a great touch and one I have not experienced at an Accor hotel previously. We had a room on the top floor (8th) with a magnificent view over Mulhouse and a fully functioning lift. The bed was the usual comfortable mattress and linen and we were surprised at how spacious the room was. The shower was powerful and we had a great rest for two nights. Breakfast was excellent with everything we have come to expect of IBIS Styles with friendly staff topping things up as the service went on. Our bags were left in a secure room prior to departure and we were able to avail ourselves of the courtesy coffee before heading to our train. Being so close to the station and tram stops was a bonus for us and overall we had a brilliant stay. Would use this hotel again if in the area and also for visiting family in Basel.

Customer review rating 4.5/5

Alan G. Friends - Confirmed reviews ALL

Superb location and great facilities with excellent buffet breakfast.

Customer review rating 3.5/5

Amiee D. Friends - Confirmed reviews ALL

Having stayed in many Accor hotels, I was a bit disappointed with the Ibis Styles in Mulhouse. The room looked like the pictures and the size was fine but there were marks and hairs on the walls of the bathroom and it also hadn't been cleaned to the normal standard. There was also no privacy curtain, only the plastic holders.

Customer review rating 4.5/5

Tina C. Friends - Confirmed reviews ALL

It is a basic hotel, small rooms, very clean, friendly staff and lovely breakfast.

Customer review rating 2.0/5

Barry H. Couples - Confirmed reviews ALL

Reception staff unhelpful. Accor platinum member ment nothing.

Dear H., Thank you for sharing your impressions. We’re very sorry that you felt our reception team was not helpful and that your Accor Platinum membership was not recognized as it should have been. Your loyalty is truly important to us, and we sincerely regret that this was not reflected during your stay. We’ve shared your comments with our team to ensure this doesn’t happen again. We hope you’ll give us another chance to provide you with the attentive service you deserve. Warm regards,

Customer review rating 4.0/5

Graham B. Couples - Confirmed reviews ALL

The room was clean and we enjoyed the wide selection available for breakfast. The welcome on the Friday evening was hap-hazard, with one receptionist eating her evening meal, and the other receptionist fairly new to the job.

Dear B., Thank you very much for sharing your feedback. We’re delighted to hear that you enjoyed the cleanliness of your room and our wide breakfast selection. We’re sorry, however, that your arrival experience did not fully meet your expectations. Please rest assured that your comments have been shared with our reception team to improve our welcome and ensure smoother check-ins in the future. We truly value your input and hope to have the pleasure of welcoming you back soon for an even more enjoyable stay. Kind regards, The reception

Customer review rating 4.5/5

Jean P. G. Solo - Confirmed reviews ALL

Hotel impequable

Customer review rating 2.5/5

Elodie L. Families - Confirmed reviews ALL

A bit disappointed by the Hotel. The location is very convenient, next to the train station. But the (Family) room was not in such a good shape (a few things were broken and did not get repaired). The breakfast is average.

Other web-users rate our hotel

  • 316 reviews 8.9/10 Location
  • 386 reviews 5.6/10 Room
  • 316 reviews 8.3/10 Service
  • 5 reviews 8.1/10 WiFi
  • 266 reviews 7.4/10 Breakfast
  • 157 reviews 5.2/10 Cleanliness
  • 54 reviews 3.6/10 Food

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