Mercure Mulhouse Centre Hotel 4 stars

This was staying “renovated room” in the booking confirmation. Unfortunately it is hard to see due to dust. A layer of dust lies on surfaces such as the top of the cabinet, the top of the mirrors, under the bed… Clearly the room needs a professional carpet cleaning and not just a vacuuming. The toilet drain and the wall in the bathroom also need to be repaired. Good breakfast, nice restaurant with attractive design but again one can see always dust on the floor. Looks like some parts of the floor near with windows are never washed. The staff is very friendly. We were supported with charging e-bike without removable battery. First we got a room on the first floor which was smoking (despite the hotel is non-smoking) but when we said in the reception that our 1 year old baby did not smoke, we got another room without smoking smell.

The hotel is very convenient for the station and the old town. The room was on the top floor, looking over the town, so very quiet.

Thea did service way more than one could expect

The hotel is in an excellent location, close to every central place, with easy access to the train, tram or the city center. There is parking nearby and convenient parking at the hotel. The rooms are spacious and comfortable. (The hotel is not new, but this does not detract from the comfort and stay). The quality of the beds and sleep is very good. The service of the staff is exceptional, courteous and pleasant. Special thanks to Mr. SAMIR, the nice guy from the reception

Nice and convenient rooms, very welcoming staff ( all of them )