Novotel Mulhouse Bâle Fribourg 4 stars

Customer review rating (ALL Rating) 3.9/5 795 reviews

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Description

Hotel extras

  • Rooms renovated in 2024 Lift UP concept

  • Close to the A36 and A35 highways, the German and Swiss borders, and the Alsace Wine Route

  • Ideal rooms for families

  • Free, secure, and enclosed car park with electric charging points

  • Terrace, tree-filled park, outdoor pool

Our accommodation(s)

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Hotel location

Novotel Mulhouse Bâle Fribourg

Rue des Cévennes
68390 SAUSHEIM
France

GPS:47.780174, 7.387598

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

L ATELIER - BRASSERIE MAISON

A modern interpretation of the traditional brasserie. Lively at all times of day, offering gourmet, simple, seasonal and quality cuisine, in a relaxed atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  795 reviews

Customer review rating 4.5/5

Fernand Z. Families - Confirmed reviews ALL

Excellent customer service! Comfortable, clean and breakfast was wonderful.

Dear Sir, We thank you for your kind words regarding our customer service, cleanliness, and our breakfast offerings. We are delighted to know that you enjoyed your stay at our hotel. Sincerely, JANAUDY Fiona, Assistant Manager

Customer review rating 4.5/5

Meredith V. Families - Confirmed reviews ALL

We’ve stayed here before and always get a good nights sleep. Breakfast is also very good

Hello Madam, We thank you for your kind words regarding your recent stay. We are delighted to learn that you enjoyed a peaceful and comfortable experience, as well as our breakfast offerings. We look forward to welcoming you again for another relaxing visit. JANAUDY Fiona, Assistant Director

Customer review rating 3.5/5

Nick J. Families - Confirmed reviews ALL

Hotel restaurant/breakfast facilities seem a little tired. Breakfast offering was not as good as it has been in previous years. Less choice, less nice options available

Bonjour monsieur, Nous vous remercions d'avoir pris le temps de partager votre expérience. Au plaisir de vous accueillir de nouveau prochainement. JANAUDY Fiona, adjointe de direction

Customer review rating 3.5/5

Alan H. Couples - Confirmed reviews ALL

The building seemed tired and in need of renovation. Corridor walls chipped and carpet dirty. Lots of cheap wood fibre board in public areas - looks cheap and nasty. Heating in room non existent- given a convector heater!!!! Waitresses (2) were overstretched and didn't appear to know the menu - different dessert given, but we decided to just take it, rather than get it corrected

Hello Sir, Thank you for your feedback. We are sorry that your experience did not meet your expectations. Your comments regarding the condition of the premises, the heating, and the service have been taken into account and will be addressed. Kind regards, JANAUDY Fiona

Customer review rating 4.5/5

Suberri P. Couples - Confirmed reviews ALL

Every year we travel by car once or twice from Prague to Spain with our cats, and on the way back we make an evening in the area. This year we tried this hotel for the first time and we were delighted with the friendliness and professionalism of the staff, the breakfast was fantastic and the rooms were comfortable and big. We decided to make it permanent stop on our future travels.

Bonjour monsieur, Nous vous remercions sincèrement pour vos commentaires positifs concernant votre récent séjour au Novotel Mulhouse Bâle Fribourg. Nous sommes ravis d'apprendre que vous avez apprécié l'accueil chaleureux et le professionnalisme de notre équipe, ainsi que la qualité de notre petit-déjeuner et le confort de nos chambres. Il nous fait plaisir de savoir que vous envisagez de faire de notre établissement votre halte permanente lors de vos voyages. Nous nous réjouissons de vous accueillir à nouveau lors de votre prochain passage. JANAUDY Fiona, adjointe de direction

Other web-users rate our hotel

  • 185 reviews 9.1/10 Location
  • 573 reviews 5/10 Room
  • 410 reviews 7.4/10 Service
  • 11 reviews 2/10 WiFi
  • 372 reviews 3.8/10 Comfort
  • 223 reviews 6.5/10 Breakfast
  • 187 reviews 4.5/10 Food
  • 168 reviews 6.1/10 Cleanliness

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