Novotel Mulhouse Bâle Fribourg Hotel 4 stars

Needs to be refurbished in the rooms

The room was good for one night. Unfortunately, the prices for the food and beverage are so expensive, we had to decide to eat somewhere else.

We chose this hotel as a one-night-stop. An all-over good stay! It is true that the hotel might need an upgrade and renovation, since there are damaged parts in the rooms (paint is coming off the door, damaged desk etc.), but the beds are perfect, the shower has a nice raindance-head. We had a quiet and relaxed night. As the weather was fine we had our breakfast outside. It would be more atrractive if the outside area near the outdoor swimmingpool would have some nice tables and chairs instead of the actual grey and boring metal stuff. The breakfast is extensive and there is a good choice of foods and drinks. Perfect to start the day with! Kind staff. A suggestion for the hotel: it is not very clear where the hoteldesk is. Where you enter the building, there is written on the doors "restaurant". The administrationdesk might need a clear sign.

We arrived after a long drive and enjoy a comfy bed and a quiet room. Will be stopping again, with the intention to enjoy more of the facilities.

Close to high way, good food, great breakfast. Have nice little corner with stuff for kids, small outdoor playground. Rooms are big and comfortable

When we go for a week of skiing, this is our favourite stop. Clean rooms, friendly service, late checkin possible, early breakfast and a comfortable short ride the next morning

Welcoming staff and nice rooms.

Staff excellent, material condition of the hotel was poor as it look very tired and is is need of a major refurbishment to bring into line with other Novotels

Friendly staff. Great family room. Food lovely and great for kids too.

Low quality for price charged and novotel referencies in other countries

The hotel is nice and clean, but the problem is only the lift, there is no lift at the hotel, even there is no assistance to pick your luggage to upper floor, if you have big luggage with you, this hotel not suit for you.

Hello, I am unfortunately extremely disappointed during my stay at your hotel. It is not my first stay at Novotel. I have had the chance to experience and stay ay your other facilities as well. However, this time the women at the reception- at night shift- was really angry with me and my friends. As she was not able to read the required information on the passport - which is international- she argued with me that there was not a reservation on behalf of my name and when i tried to show her my name, her manners were extremely irritating. Please do not forget that I was there for a holiday which is a treatment for myself and I did not stay there as a gift, as I paid the required amount two months before the journey. If you read this, Thank you for your time.

Comfortable family oriented hotel. I always choose Novotel for its value and services.

I think this is the worst Novotel I've ever stayed in. I've stayed in a few, and this one was just...odd. On arrival, it looked like a fibrolite left over from the 70's, and the inside was even more reminiscent of the 70's. The manager continued to sit in his office when we arrived at the counter, despite us being able to see each other, and the cleaning staff continued their loud argument on the mezzanine. In another review I read someone had mentioned a pervasive smell, and it certainly did smell in the public areas. Our room was large, very dated, but clean and with comfortable beds. The check-in person spoke reasonable English, but for the bar staff we needed to use French to communicate. Overall, just a tired and shabby hotel, and certainly not one that should be operating as a Novotel. There was a Mercure in the area as well, almost adjacent, which didn't look any prettier. Avoid!

We spent one night on our way to Switzerland. Conveniently located close to the highway. Rooms a little bit outdated but clean. Double bed with 2 extra single beds, ideal for a family with 2 children. We requested and received a bathroom with bath. Breakfast offerings were OK. Good orange juice. We will be back...