Novotel Mulhouse Bâle Fribourg

Novotel Mulhouse Bâle Fribourg 4 stars

Customer review rating (ALL Rating) 4.1/5 919 reviews

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Description

Hotel extras

  • Comfortable rooms with free WIFI

  • Contemporary bar and restaurant serving French cuisine

  • Five meeting rooms for your business seminars

  • Close to the region's industrial heritage museums

  • Outdoor pool and play areas

ALLSAFE approved hotel

Hotel location

Novotel Mulhouse Bâle Fribourg

Rue des Cévennes
68390 SAUSHEIM
France

  • By plane

    BAIE-MULHOUSE At 25km / 15 miles

  • By car

    ILE NAPOLEON At 1km / 0 miles

  • By train

    MULHOUSE At 5km / 3 miles

GPS:47.780174, 7.387598

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

L'Atelier - Brasserie Maison

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. They can accommodate up to 2 adults and 2 children and feature a minibar, tea and coffee making facilities and free Internet access.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  919 reviews

TripAdvisor Rating  3.5/5  653 reviews

Nice, but please turn the light on.

Customer review rating 3.5/5

J-l Business - Confirmed reviews ALL

Arriving on the evening was quite of an adventure as the usual hotel sign 'Novotel' was not turned on, and neither the lights of the car park. When finally arriving we have been told it was for cost saving... really ? so next time should I chose another hotel that is still OK to spend for the electricity so customer can find it and park ? Other than this crew was nice, so believe the GM needs to check really how marginal is the cost of the sign vs its purpose !

Dear JEAN-LOUIS C., Thank you for taking the time to tell us about your experience at the Novotel Mulhouse Bâle Fribourg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marine, Front office

Getting a bit shabby

Customer review rating 2.5/5

Graham Solo - Confirmed reviews ALL

I have stayed here a few times This tie the rooms looked tired and could do with a refresh

Dear GRAHAM C., Thank you for taking the time to tell us about your experience at the Novotel Mulhouse Bâle Fribourg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marine, Front office

prima locatie

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

super efficient

Dear C M P D., We very much appreciate your comments regarding your stay at the Novotel Mulhouse Bâle Fribourg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine, Front office

Very good stay

Customer review rating 4.5/5

Burkhard Business - Confirmed reviews ALL

Arrival at the location at 22.00 hours. The Hotel is right at a corner , with huge sign at the Gate. Entering the parking, you are able to leave your car close to the entrance. Inside the Hotel nice decoration. The staff was very friendly. Check in a few minutes done. Up to room in the first floor. The Room had the kind of typicall deco like most of the Novotel. The Bed was comfortable. Shower and Bathroom separate. We slept good . Check out, is dropping the keycard into the box.

Dear BURKHARD H., We very much appreciate your comments regarding your stay at the Novotel Mulhouse Bâle Fribourg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer BONFADINI Directrice

Very nice for families!

Customer review rating 5.0/5

Marius Families - Confirmed reviews ALL

My boys enjoyed a lot the stay there: lots of games, green area outside, pool (although we have not used it), great breakfast!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jennifer BONFADINI Directrice

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