ibis Mulhouse Centre Filature 3 stars

Customer review rating (ALL Rating) 4.0/5 804 reviews

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ALLSAFE approved hotel

Hotel extras

  • Bathrooms with XL showers

  • Direct access to the tram and 1 min from a bike rental site

  • A paid secure private parking garage is available on reservation

  • Free public car park in front of the hotel

  • A green setting on the outskirts of the city

Our accommodation(s)

Hotel location

ibis Mulhouse Centre Filature

34 Allee Nathan Katz, Nouveau Bassin

GPS:47.75483, 7.349561

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Balcony, air conditioning, 100% no smoking. Treat yourself and join us in the hotel bar at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  804 reviews

TripAdvisor Rating  3.5/5  588 reviews

Well located for easy access to the centre of town.

Customer review rating 4.0/5

C M. Couples - Confirmed reviews ALL

Reception staff were helpful and friendly However my wife and I were refused service at the restaurant, we were told that because a coach party was using the restaurant, they were only open for visitors and tourists, yet we were guests staying at the hotel and were still turned away. Very poor customer service.

Well located but it just keeps getting worse.

Customer review rating 2.0/5

Ian Couples - Confirmed reviews ALL

I have been stopping at your hotel in Mulhouse for many years now and it is pretty clear that it is not being properly looked after. The restaurant is never open (it always used to be). In fact last time we stayed, there was a group eating in the restaurant. But when we enquired about a table, we were told we could not eat in there, as it was a private religious event. I can't help but feel that the hotel is very understaffed. The rooms don't seem to have had any refurbishment work done for years. During a recent stay, I had to ask to be moved to another room as the electric light by the bed was hanging off the wall.

Budget, basic, Quiet location away from town and trains,

Customer review rating 2.5/5

Alib Families - Confirmed reviews ALL

Budget basic hotel did not expect to not be able to walk round beds booked twin but they were pushed together, no drink facilities in room, good shower clean bathroom apart from nail polish stained toilet seat, room dusty, cobwebs. Expected to be able to get food 8pm sat night but nothing had to go out. Would not stay again

Budget basic

TripAdvisor rating 3.0/5

581Okmbhu TripAdvisor review

Quiet location away from town and train station. However very basic booked a twin was given double when returned to desk asked to wait 5 mins same room just put separate duvet but one was doubled on top so far too warm for august. Beds together could only just walk past end of bed and round one side not what a twin should be. No drinks facilities in room, went to reception sat night 8pm to eat was told nothing had to walk to find food or get delivery. Even though menu said 24 hours, found dominoes pizza only 7.99 very good 10-15 min walk. Did find excellent bakery just 5 mins on corner of road to right of hotel excellent cafe au lait and pain au chocolate open 7 days. Shower basic but was good, staff ok, did phone me a taxi without charge. Did stay 3 nights would not stay again rooms far too small and basic. Also when you can hear flushing toilet from other rooms this is not acceptable.

Tired, under-staffed, chaotic

Customer review rating 1.5/5

Anonymous Families - Confirmed reviews ALL

Not great at all. Two fire alarms during the night. Very tired and dated room. Only one, very pleasant but overwhelmed, member of staff on duty.

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Other web-users rate our hotel

  • 408 reviews 8.7/10 Location
  • 759 reviews 4.7/10 Room
  • 591 reviews 8.3/10 Service
  • 24 reviews 4/10 WiFi
  • 430 reviews 4.3/10 Comfort
  • 368 reviews 7.3/10 Breakfast
  • 303 reviews 5.3/10 Cleanliness
  • 165 reviews 4.4/10 Food

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