ibis Mulhouse Centre Filature 3 stars

Customer review rating (ALL Rating) 4.0/5 750 reviews

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Description

Hotel extras

  • Direct access to the tram and 1 min from a bike rental site

  • A paid secure private parking garage is available on reservation

  • Free public car park in front of the hotel

  • A green setting on the outskirts of the city

Our accommodation(s)

Hotel location

ibis Mulhouse Centre Filature

34 Allee Nathan Katz, Nouveau Bassin
68100 MULHOUSE
France

GPS:47.75483, 7.349561

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR

Balcony, air conditioning, 100% no smoking. Treat yourself and join us in the hotel bar at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  750 reviews

TripAdvisor Rating  3.5/5  596 reviews

Good stay but rude personnel

Customer review rating 3.0/5

Mehmet Families - Confirmed reviews ALL

The room was good enough. First night when we arrived Spannish lady was very helpful and kind. Hotel location is good also. Two problems: major problem is rude personnel. The sink was clogged, so the water didnt flow in thr sink in our room. In our third night, at around 11 pm we arrived in our room. Then I went back to reception to report the problem to get it fixed next day. However the gentleman at the reception (19th of september night) was very rude. He said let's go to room and immediately started walking fast. I was suprised because it was late (11pm) and my baby was already sleeping in the room. I said where are we going whrn he was in front of the elevator. He said to the room. I said no, I have my family there and it's late. He just turned back to the reception and said you know. I said what will we do with the sink problem? He said you dont allow me to go to room, so nothing to do. I said or was going to say why dont we fix tomorrow? I said I am here just to report no need an immediate fix. But he even didnt listen was just rude saying the same things: wht can I do? You dont alow me to go to room. I cant understand the problem without seeing. Next day morning I told the same problem another lady at the reception. She said ok we will fix and the evening when we were back it was already fixed. So it was very simple problem actually.

too many little things

Customer review rating 2.5/5

Gianfranco Couples - Confirmed reviews ALL

The stay was not unpleasant but there were a bit too many things that left to desire: the room was on a busy road and the aitr conditioning was barely working. so we needed to keep the window open but the noise was really disturbing. besides, we found bath materials only for one person at our arrival. The coffee in the morning was way overpriced, especially for that quality...

Booking mess up for outdated hotel in questionable area

Customer review rating 2.0/5

Andre S. Families - Confirmed reviews ALL

We booked two connecting rooms, one with two single beds and and with a double bed for our family with young children. Upon arrival, this was not available. We ended up with two rooms and had to split up. The advertised guarded parking couldn’t fit our car. The rooms were noisy, tight and felt outdated. Downstairs area was nice though, and the breakfast was ok.

moderate

Customer review rating 3.5/5

Ralph Couples - Confirmed reviews ALL

the hotel was in reasonable location for a good restaurant

Correct

Customer review rating 4.0/5

Cbr Business - Confirmed reviews ALL

The IBIS hotels became old... but they always have a warm welcome (friendly staff).

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Other web-users rate our hotel

  • 288 reviews 8.4/10 Location
  • 549 reviews 4.4/10 Room
  • 457 reviews 8.4/10 Service
  • 7 reviews 5.2/10 WiFi
  • 327 reviews 4.2/10 Comfort
  • 249 reviews 7.2/10 Breakfast
  • 188 reviews 5.6/10 Cleanliness
  • 100 reviews 4.2/10 Vibe

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