ibis budget Mulhouse Centre Gare 2 stars

Customer review rating (ALL Rating) 4.1/5 909 reviews

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ibis budget Mulhouse Centre Gare - Image 1
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42 Avenue Du General Leclerc, 68100 MULHOUSE, France

Description

Hotel extras

  • Underground car park

  • Next to Mulhouse train station

  • On the Swiss-German border

  • Restaurants nearby

  • Certified Family +

Our accommodation(s)

Hotel location

ibis budget Mulhouse Centre Gare

42 Avenue Du General Leclerc
68100 MULHOUSE
France

GPS:47.743888, 7.345555

Telephone
Fax +33 3 89 62 52 16

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

STYLES BAR EXPRESS

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  909 reviews

TripAdvisor Rating  3.5/5  280 reviews

Good stay

Customer review rating 4.5/5

Enis Business - Confirmed reviews ALL

It was amazing

Monsieur S., Nous vous remercions pour vos commentaires suite à votre séjour à ibis budget Mulhouse Centre Gare. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire,Monsieur, en l’expression de nos sentiments les meilleurs

Well located

Customer review rating 3.0/5

A. G. Families - Confirmed reviews ALL

Very well located, near the train station and city-center. The room was clean, the breakfast can be enriched, but it's Ok. If you are with friend, you may stay in the lobby in the evening or at the bar next hotel-Ibis Style, which is connected inside. The room is very small, you almost don't have place to move between bed and wall There isn't hair dryer in the room and I asked for two evenings in the reception, but they didn't have one, it was to others tourists. Also the space for breakfast is too small, you have to wait for a table.

Bad

Customer review rating 0.5/5

Ferry Couples - Confirmed reviews ALL

We have bed bugs in our bed (room 257). At 4.30 a.m. we noticed a lot of bed bugs on the mattress and even the bed sheet has blood stain. We went downstairs to the reception to complain and he offered us compensation and change our room (No. 252) immediately. The next morning, we spoke to the manageress, Md. Audrey. To our disappointment and disbelief, she told us that the night shift receptionist has no right for the compensation and disagreed with it. We were very unhappy and told her that it is not correct. Then she reluctantly and without a word of apology went inside leaving the receptionist to attend us, not even offer us a free breakfast or cleaning our clothings. We have to clean and wash all our clothings ourselves. Even now my wife has rashes on her face, legs and hands. Our new room 252 is also a disaster. The drainage from the shower was blocked. We went to the receptionist to complain but no action was being done. We have to take shower and have to wait for the water to drain away then only can continue our shower. Even this room was also not clean. We appreciate very much if someone can contact us. Email: ti…

Dear F W., Thank you for taking the time to tell us about your experience at the ibis budget Mulhouse Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. When I met you in the morning, I immediately and repeatedly apologized for the inconvenience and offered to help you find a doctor if you felt the need - you told me that it was not necessary and agreed with us that this incident was obviously beyond our control and that it did not in any way affect the quality and hygiene of our establishment. I reassured you regarding our several controls. You also praised the responsiveness of our night which immediately gave you a new room. This new room that was "perfect" and you fit it completely. Indeed, on a commercial basis we offered you to offer you breakfast or even an upgrade in the establishment next door but you only wanted a refund. You forgot to mention that this is what was done. You agreed that this was an event beyond our control, accepted our apologies for the inconvenience, commended our team for their responsiveness and took note of the measures we were putting in place. Your health was good and you refused the help we offered to give you. The dialogue was closed since you only wanted the refund of your night that you obtained elsewhere. Me and my team have done everything we can to satisfy you and give you our help, I am sorry, although with all the efforts put at your service we have not succeeded. Sincerely,

Great Hotel in a Great Location

Customer review rating 5.0/5

Max T. J. Solo - Confirmed reviews ALL

I’ve previously stayed at Ibis Budget hotels elsewhere in France, and all are fine hotels. Nice sized rooms with comfortable beds. The breakfasts were excellent, I especially loved the “chunky” applesauce! The only thing I would change would be to have reading lamps by the beds, or another light switch. It’s a short walk to the center of the city, or a shorter tram ride, âne very near the Gare.

Well located

Customer review rating 4.0/5

Ingrid G. Families - Confirmed reviews ALL

Excellent location. Bed was a little hard, but it was a comfortable 1 night experience.

Dear INGRID G., We very much appreciate your comments regarding your stay at the ibis budget Mulhouse Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 891 reviews 9/10 Location
  • 929 reviews 5.2/10 Room
  • 648 reviews 8.2/10 Service
  • 8 reviews 8/10 WiFi
  • 605 reviews 3.7/10 Comfort
  • 516 reviews 5.4/10 Breakfast
  • 395 reviews 5.7/10 Cleanliness
  • 85 reviews 8/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.