Dear Mikolaj, Thank you very much for your wonderful review and for sharing your experience with us. We are delighted to read that you enjoyed the cozy atmosphere of our hotel, the design of the property, and the comfort of your room. It is especially rewarding to know that you appreciated the cleanliness, the relaxing environment, and the attention given to the preparation of your room. Your kind words about our team mean a great deal to us. Providing a warm and friendly welcome is something we truly care about, and we are pleased that it contributed to making your stay enjoyable. We are also glad that you enjoyed the restaurant and its outdoor area, which are indeed great places to unwind after a busy day. It was a pleasure having you as our guest, and we hope to welcome you back to the Mercure Belfort Centre on your next visit. Kind regards, The Mercure Belfort Centre Team

Bonjour Monsieur B., Merci d'avoir pris le temps de partager votre expérience à l'issue de votre séjour. Nous sommes heureux que vous ayez apprécié l'emplacement de notre établissement. En revanche, nous regrettons sincèrement que l'état de la chambre n'ait pas répondu à vos attentes et que la climatisation n'ait pas été suffisamment efficace durant cette période de forte chaleur. Vos remarques ont bien été prises en compte et ont été transmises aux équipes concernées afin d'améliorer le confort de nos clients. Nous comprenons la gêne occasionnée et vous présentons nos excuses pour ces désagréments. Nous espérons avoir l'occasion de vous accueillir à nouveau afin de vous offrir une expérience plus conforme à vos attentes. Bien cordialement, L'équipe du Mercure Belfort Centre

Hello, Thank you very much for your loyalty. We are truly delighted to welcome you back year after year during your journeys to and from Languedoc. We are very pleased to know that you continue to enjoy our location, especially our proximity to the motorway, as well as the easy access to the city centre and its restaurants. It is also wonderful to hear that you appreciate the restaurant connected to the hotel. We look forward to welcoming you again very soon for another pleasant stay. Kind regards, The Mercure Belfort Centre Team

Thank you very much for your wonderful feedback and your excellent rating. We are truly delighted to read that this was the most enjoyable Mercure hotel you have stayed in. Your kind words about the room, our team, and the overall value of your stay mean a lot to us. We are also pleased that you appreciated the free parking, which is indeed a great advantage when visiting Belfort. Regarding your comment about the app showing the hotel as fully booked, thank you for bringing this to our attention. We will look into this to better understand and improve the booking experience. It would be a real pleasure to welcome you again on your next visit. Kind regards, The team at Mercure Belfort Centre

Dear Ms K., Thank you for taking the time to share your feedback following your stay. We have taken note of your comments regarding the air conditioning, the cleanliness of the room, as well as the in-room amenities and arrangements for your pets. These points will be shared with the relevant teams for improvement. We also appreciate your loyalty to our hotel during the low season. We hope to have the opportunity to welcome you again in Belfort. Kind regards, The Mercure Belfort Centre Team

Dear Mrs H., Thank you very much for your kind feedback. We are delighted to read that you enjoyed your stay, especially our team’s friendliness and your experience in the Privilege room. We sincerely apologize for the cleanliness issue you encountered. This does not reflect our usual standards, and your comment has been shared with our housekeeping team for immediate attention. We hope to have the pleasure of welcoming you again at the Mercure Belfort Centre. Kind regards, Management

Dear Mr A., Thank you for sharing your feedback following your stay with us. We are pleased to read that you found your room comfortable and appreciated the friendliness of our team as well as our facilities. However, we sincerely regret the poor first impression caused by the condition of the car park. This does not reflect our standards, and your comment has been shared with our team to ensure greater attention is given to this area. We hope to have the pleasure of welcoming you again for an improved experience. Kind regards, The Mercure Belfort Centre Team

Dear Mr. M., Thank you for taking the time to share your feedback and for your continued loyalty over the past two years. We are truly sorry to read about the issues you encountered with the shower amenities and the overall condition of your room. Please rest assured that your comments have been shared with our maintenance and housekeeping teams so that immediate corrective actions can be taken. We are currently planning refurbishments to improve guest comfort. We sincerely hope to welcome you back soon and provide you with a much improved experience. Kind regards, The Mercure Belfort Centre Team

Dear Ryan, Thank you very much for sharing your feedback. We are delighted to hear that you enjoyed your stay with us, even if it was only for one night. Your kind words about the cleanliness and comfort of our hotel are greatly appreciated. We would be very happy to welcome you again on your next visit to Belfort. Best regards, The Mercure Belfort Centre Team

Dear Rebecca, Thank you very much for your wonderful feedback. We are delighted that you enjoyed our location, parking, breakfast, and the kindness of our staff, as well as the little details in the room and the room service option from Au Bureau. We truly appreciate your kind words and look forward to welcoming you back again soon. Kind regards, The Mercure Team

Beste Lu, Hartelijk dank voor uw fijne feedback. We zijn blij dat u genoten heeft V. d. comfortabele kamer en het vriendelijke onthaal. Graag verwelkomen wij u opnieuw bij een volgend verblijf. Vriendelijke groeten, Het Management

Dear Mister M.,, Thank you for your wonderful feedback. We are delighted that you enjoyed your stay and our convenient location, and we look forward to welcoming you again soon. Kind regards, Guillaume

Dear Sir, Thank you for taking the time to share your experience. We are truly sorry to hear that the cleanliness of your suite’s shower did not meet your expectations, as well as the issues encountered during breakfast. Please be assured that your comments have been forwarded to our teams to address these important matters. We hope to have the opportunity to welcome you again and provide you with an experience that meets our standards. Kind regards, The team at Mercure Belfort Centre

Bonjour, Un grand merci pour votre retour! Nous sommes ravis que votre première expérience au Mercure Belfort ait été une belle découverte. Votre satisfaction est notre priorité, et nous espérons avoir l’opportunité de vous offrir une expérience encore plus agréable lors de votre prochaine visite. À très bientôt, Egzona