Hotel F1 Mulhouse Centre Ouest (renovated)

Checking in was difficult. Ended up being charged for someone else’s room booking then my original booking a few days later so paid for a room twice. Extremely noisy with people in and out of rooms and shouting down hallways. Didn’t feel comfortable leaving our cars in the car park due them getting lots of attention from other people and finding many people around them when we went out to them.

Very good!

It says the hotel was renovated in 2020, but it's hard to tell...maybe they got a new rug somewhere? Noise: There are simply no sound dampening measures in the hotel hallways. (see also: you can hear someone talking softly 10m down the hall) It is not a quiet restful place to sleep. You know how some doors can close and not make much sound because of rubber stoppers in the doorframe? Not H.. I did not research it, but pretty sure every door closing is wood door on wood doorframe. Room: My room smelled of old cigarettes and an apparent lack of any effort to mask the smell. The bed and single pillow were OK, but nothing you would want to sleep on with any comfort in-mind. Again, not expecting much for the price in the bed comfort rating department, but at least give people a clean smelling room to attempt to sleep in. Pretty sure the floor had not been vacuumed prior. You know how when you walk barefoot inside and things stick to your feet? Yeah, that's it. Bathrooms: I was expecting more. I get the concept of community toilets and a lower pricing structure, but give people a decent toilet. The toilets themselves were OK, but then there is nothing along the lines of hygiene around. You take care of your business and then NOTHING to clean your hands. You use the toilet and then touch the same handle as everyone else with filthy hands. If your At least put a hand sanitizer in the toilet room. The 2020 renovations did not include a thought for hygiene? Also, there were three toilets on the floor, but one had a sign for staff only and was closed. How is it you have around 30 rooms on a floor using two toilets, but close one off 24/7 for staff? Shower: I did not shower. I looked inside and figured smelling for one day was better than any foot fungus or issues you will get from showering in there. Granted, I should have remembered to bring shower shoes, but was on an extended trip and did not pack appropriately. Wifi: Strong signal and good connectivity. Overall: I paid for three nights and stayed for one. I figure paying 150 euro to stay one night would be the price of a decent hotel, so chalk it up to poor choices on my end. It was worth the 100 euro to not have to stay there two more nights. I paid in advance and so now I am hesitant to ever stay at an Accor property and pay in advance. I did not do my homework and trusted the Live Limitless site. (see also: 1-star rating on Google) Apparently, I do have limits. I believe I have stayed at Accor properties ~30 times in the past few years, mostly with success. This was not a success. This will make me wary of staying at Accor properties and definitely not paying in advance. I hope someone from Accor reads this because paying the nonrefundable/advance price makes their properties more appealing financially over competitors, but if you have a few bad experiences you eventually shy away from paying in advance and if you are going to pay X euro more, you might as well stay somewhere you can back out of if the hotel does not meet your expectations. If I were Accor, I would run from this property as soon as possible as it only drags the name down. Positives: Good Wifi and free parking.

Easy check in Secure parking Breakfast included

We had such a bad experience, since the pictures and booking are not the reality frkm the hotel. When booked 2 rooms on the 21st of december, one paid in cash and the other one with a credit card and when we were not able to stay because our room was on a second floor without elevator where 3 of the 5 persons where not able to go upstairs, plus not bathroom per room where the people, men and women have to share the same one. We decided to ask for a refund and we left and at the reception they guy sed that he wasn't able to give back money and only provided an email address which from that they on I haven't received any answer....