Customer review rating 4.4/5 3,939 reviews
ALLSAFE approved hotel
Renovated and 100% air-conditioned
Reinforced sanitary protocol via the Bureau Veritas ALLSAFE certification
Dining offer: snack or regular menu including 12 dishes cooked on site
Enjoy a drink on our outdoor terrace
Private and covered car park (150 spaces) for fee
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 12h00
Check out up to 12h00
Alone, in a couple or with family, our 91 functional rooms with en-suite bathrooms, equipped with comfy "Sweet Bed By Ibis" bedding & mattress toppers, will give you a restful night's sleep.
Standard Room with 1 double bed
Standard room with 2 single beds
Enjoy a game of chess, checkers or foosball in our hotel bar, the perfect spot to spend some time with friends. Snacks available 24 hours a day
100% genuine reviews from our guestsFind out more
Budget hotel, I won't recommend it
Lilia Solo - 25/05/2021 Confirmed reviews ALL
The room is big but the cleanliness can be much improved, I would say it's really dirty. The remote control was full of dirt and dust from previous guests, there was some dirt under the bed too. Globally, the furniture and all the amenities are old, the rooms should be renovated, this is not a 3*, I've seen 2* star hotels being much more respectable. A bit far from the city centre but it's acceptable. Breakfast is good and the staff is nice but not everyone. My advice would be to go to the Mercure which is in the same building.
Anonymous Families - 21/05/2021 Confirmed reviews ALL
Ian F. Couples - 09/01/2021 Confirmed reviews ALL
Room good. Evening meal not good in fact quite poor, it would have helped if my wife and I had a knife and fork each. Tried to ring reception but no answer so I had to go down and ask for cutlery take them back to the room to eat a now cold steak which was overcooked and not as requested. Why provide coffee with breakfast that was not asked for and therefore sent back.
a warm welcome inspite of covid restrictions
Peter B. Business - 10/12/2020 Confirmed reviews ALL
I am a regular guest in this hotel (about once a month for business). The proximity to the city center allows visiting the tourist-intensive places. With plenty of restaurants and a most enjoyable atmosphere, Rouen is worth the visit. But as a "frequent flyer" and certainly on rainy days, I also appreciate the in-house restaurant (with room service in Covid times) which provides excellent value for money. The modern rooms offer all you need, including excellent WIFI and a USB charging outlet. The underground hotel parking is much bigger than you would expect. Staff is friendly and efficient. What more would you need if you are looking for a place to stay in Rouen?
Anthony J. Couples - 06/12/2020 Confirmed reviews ALL
Despite the covid restrictions and confinement, the service was good. Better than we expected and the staff were very helpful.
Our most recent 20 reviews
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