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ibis Rouen Champ de Mars Hotel 3 stars

Customer review rating 4.4/5 3,991 reviews

ALLSAFE approved hotel

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Room 1

Ibis Rouen Centre Champ-de-Mars
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+ 7 Services

Hotel extras

  • Renovated and 100% air-conditioned

  • Reinforced sanitary protocol via the Bureau Veritas ALLSAFE certification

  • Dining offer: snack or regular menu including 12 dishes cooked on site

  • Enjoy a drink on our outdoor terrace

  • Private and covered car park (150 spaces) for fee

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Electric car recharging units
  • Laundry
Catering
  • Breakfast Paying
  • 1 Bar(s)
Leisure and activities
  • Fitness centre
  • Well-being
  • Boat excursions (nearby)
  • Other sports activities
Business services
  • Web corner
  • Copy/print service available Paying

Hotel location

ibis Rouen Champ de Mars

12 Avenue Aristide Briand
76000 rouen
france

Tel: +33235081211

Fax: (+33)2/35086060

Check-in from 12h00

Check out up to 12h00

  • By plane

    R VALLEE DE SEINE At 9.6km / 5.97 miles

  • By car

    A 13 SORTIE 22 At 0.1km / 0.06 miles

  • By car

    A 28 SORTIE ROUEN CTR At 0.1km / 0.06 miles

  • By train

    ROUEN RIVE DROITE At 3.2km / 1.99 miles

GPS :49.435886, 1.102766

Our accommodation(s)

Alone, in a couple or with family, our 91 functional rooms with en-suite bathrooms, equipped with comfy "Sweet Bed By Ibis" bedding & mattress toppers, will give you a restful night's sleep.

Our restaurants and bars

BAR-RENDEZ-VOUS

Enjoy a game of chess, checkers or foosball in our hotel bar, the perfect spot to spend some time with friends. Snacks available 24 hours a day

Non contractual photo

Our guest reviews for
ibis Rouen Champ de Mars

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,991 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,044 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Professional,kind staff

Customer review rating 5.0/5

Louise D. Couples - 21/07/2021 Confirmed reviews ALL

Very good helpful staff,recommend your hotel.Thankyou

Excellent stay - will be back

Customer review rating 4.5/5

Tim M. Couples - 12/07/2021 Confirmed reviews ALL

From the welcome to departure it was excellent

Dear Mr T. M., We very much appreciate your comments regarding your stay at the ibis Rouen Centre Champ-de-Mars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great to be back

Customer review rating 5.0/5

Jim P. Couples - 27/06/2021 Confirmed reviews ALL

An amazing welcome back from the team after an 8 month absence due to COVID restrictions.

Dear JAMES P., We very much appreciate your comments regarding your stay at the ibis Rouen Centre Champ-de-Mars. We are happy to welcome you again :-) It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Take care of yourself. Sincerely,

Budget hotel, I won't recommend it

Customer review rating 3.5/5

Lilia Solo - 25/05/2021 Confirmed reviews ALL

The room is big but the cleanliness can be much improved, I would say it's really dirty. The remote control was full of dirt and dust from previous guests, there was some dirt under the bed too. Globally, the furniture and all the amenities are old, the rooms should be renovated, this is not a 3*, I've seen 2* star hotels being much more respectable. A bit far from the city centre but it's acceptable. Breakfast is good and the staff is nice but not everyone. My advice would be to go to the Mercure which is in the same building.

Good stay

Customer review rating 4.5/5

Anonymous Families - 21/05/2021 Confirmed reviews ALL

Very good

Customer review rating 2.0/5

Ian F. Couples - 09/01/2021 Confirmed reviews ALL

Room good. Evening meal not good in fact quite poor, it would have helped if my wife and I had a knife and fork each. Tried to ring reception but no answer so I had to go down and ask for cutlery take them back to the room to eat a now cold steak which was overcooked and not as requested. Why provide coffee with breakfast that was not asked for and therefore sent back.

Dear Mr & Mrs F., Thank you for taking the time to tell us about your experience at the ibis Rouen Centre Champ-de-Mars. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Audrey CONTE General Manager Assistant

a warm welcome inspite of covid restrictions

Customer review rating 4.5/5

Peter B. Business - 10/12/2020 Confirmed reviews ALL

I am a regular guest in this hotel (about once a month for business). The proximity to the city center allows visiting the tourist-intensive places. With plenty of restaurants and a most enjoyable atmosphere, Rouen is worth the visit. But as a "frequent flyer" and certainly on rainy days, I also appreciate the in-house restaurant (with room service in Covid times) which provides excellent value for money. The modern rooms offer all you need, including excellent WIFI and a USB charging outlet. The underground hotel parking is much bigger than you would expect. Staff is friendly and efficient. What more would you need if you are looking for a place to stay in Rouen?

Good Stay

Customer review rating 5.0/5

Anthony J. Couples - 06/12/2020 Confirmed reviews ALL

Despite the covid restrictions and confinement, the service was good. Better than we expected and the staff were very helpful.

Wouldn’t stay anywhere else

Customer review rating 5.0/5

Jim P. Couples - 23/10/2020 Confirmed reviews ALL

A five star welcome despite the COVID-19 restrictions.

Excellent business hotel

Customer review rating 5.0/5

Peter B. Business - 21/10/2020 Confirmed reviews ALL

Highly efficient, private parking space, restaurant in the same building provides good food for an excellent price.

Well located, comforable bed.

Customer review rating 4.5/5

Ken J. Couples - 26/09/2020 Confirmed reviews ALL

Friendly staff on front desk and breakfast area. Could have had kettle and hot drinks in the room.

Excellent Staff

Customer review rating 5.0/5

Tony J. Couples - 07/09/2020 Confirmed reviews ALL

Friendly, helpful, efficient staff. A very good experience.

Another stay

Customer review rating 5.0/5

Jim Couples - 31/08/2020 Confirmed reviews ALL

Covid different but still a great hotel

Ok given the current situation

Customer review rating 3.5/5

Stephen Couples - 29/08/2020 Confirmed reviews ALL

Excellent location, friendly staff and better value than Mercure stay on same trip

Centrally located classic IBIS comfort

Customer review rating 4.5/5

Sharan R. Couples - 23/08/2020 Confirmed reviews ALL

well located, large rooms and good hygiene precautions

Great experience

Customer review rating 4.5/5

Graham Couples - 21/08/2020 Confirmed reviews ALL

Great service, accommodation and gluten free option for breakfast

Customer review rating 3.5/5

Martin W. Couples - 09/08/2020 Confirmed reviews ALL

Generally a satisfactory stay however I checked in online but then had to wait in line for 15 minutes to get my key. Allocated room smelled strongly of tobacco but was changed without any problem. One member of staff covering Mercury and Ibis hotel although she was friendly and efficient.

Passing through Rouen

TripAdvisor rating 4.0/5

wendaaaal Solo travel - 16/01/2020 TripAdvisor review

Extremely friendly and helpful check in staff. Easy access off of motorway. Typical Ibis room, but clean and well maintained. Bed comfortable, slept well. Very good breakfast buffet. Small underground parking lot, shared with adjacent Mercure Hotel, for a fee.

A bit petty

TripAdvisor rating 4.0/5

pebejay Couples - 05/09/2019 TripAdvisor review

We have regularly stayed at this hotel over the last 12 years as it is a convenient break on our way to and from the Tunnel from our house in PCNA. In that time there have been refurbishments and improvements to the services provided. Depending on time available we sometimes take breakfast and sometimes not and there have been various offers to take a drink or a piece of fruit for the journey. As a Club member I sometimes take advantage of the offers, including payment on reservation to receive a beneficial price. On checking out this time my wife asked (as usual) if she could take a coffee, as we didn't have time for breakfast. As she went of to get this, the desk person said that, as we weren't having breakfast that would be €2!!! What next? Charges for pillow and bedding? Spoilt an otherwise comfortable stay.

Ideal stopover

TripAdvisor rating 4.0/5

pamb621 Couples - 04/09/2019 TripAdvisor review

Ideal to stopover after many hours of driving. We always book well in advance so get a decent price. Breakfast not bad for a Continental breakfast as there is plenty to choice of cheese, hams etc. Would recommend.

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