ibis Rouen Centre Champ-de-Mars 3 stars

Customer review rating (ALL Rating) 4.5/5 1,041 reviews

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Description

Hotel extras

  • Ideally located in the historic center, 10 minutes' walk from the cathedral

  • Reinforced sanitary protocol via the Bureau Veritas ALLSAFE certification

  • Green Key hotel/restaurant (international sustainable tourism certificate)

  • Enjoy a drink on our outdoor terrace

  • Private and covered car park (150 spaces) for fee

Our accommodation(s)

Hotel location

ibis Rouen Centre Champ-de-Mars

12 Avenue Aristide Briand
76000 ROUEN
France

GPS:49.435886, 1.102766

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR-RENDEZ-VOUS

Non contractual photo

Enjoy a game of chess, checkers or foosball in our hotel bar, the perfect spot to spend some time with friends. Snacks available 24 hours a day

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,041 reviews

Customer review rating 1.5/5

Brenda W. Couples - Confirmed reviews ALL

The staff were pleasant and helpful. Breakfast was very good & plentiful with lots of choice, the hotel was linked with the Mercure. Unfortunately the room did not live up to previous Ibis hotels we have visited. The colours used to paint the walls was depressing leaving us feeling we did not want to be in the room for long. The towels were very thin and ripped. The paint on the walls was knocked about, hence the score of 3. The room was clean and quiet.

Dear Mrs W., Thank you for taking the time to share your feedback following your stay with us. We are pleased to read that you appreciated the friendliness and helpfulness of our team, as well as the quality and variety of the breakfast offered through our partnership with the Mercure. However, we are sorry to learn that the room did not meet your expectations compared with your previous experiences at Ibis hotels. Please accept our apologies regarding the room décor, the condition of the towels, and the marks on the walls. Your comments are very important to us and have been shared with the relevant teams to help us improve our guest experience. We are nevertheless glad that you found the room clean and quiet during your stay. We hope to have the opportunity to welcome you again in the future and provide you with a more satisfying experience. Kind regards, Team Ibis Rouen Centre Champ de Mars

Customer review rating 4.5/5

Roland B. Couples - Confirmed reviews ALL

Efficace

Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées. L'Equipe Ibis Rouen Centre Champ de Mars

Customer review rating 4.0/5

Bernard P. Couples - Confirmed reviews ALL

Well situated and more modern than recent IBIS Hotels that we have visited. Friendly staff and secure parking

Dear guest, Thank you for your kind feedback. We are delighted to hear that you appreciated our convenient location, modern facilities, friendly team, and secure parking. Your comments are truly appreciated and will be shared with our staff. We hope to welcome you again very soon for another pleasant stay. Best regards, Team IBIS Rouen Centre Champ de Mars

Customer review rating 1.5/5

Anthony B. Families - Confirmed reviews ALL

Room smelt of Smoke

Dear M. B., Thank you for your loyalty and for taking the time to share your feedback. We are truly sorry about the smell of smoke in your room, as this does not reflect the standards we strive to offer, especially to a valued returning guest like you. Please be assured that we are addressing this with our team to ensure it does not happen again. We sincerely hope to have the pleasure of welcoming you back under better conditions. Best regards, Team Ibis Rouen Centre Champ de Mars

Customer review rating 4.5/5

Brian A. Couples - Confirmed reviews ALL

Everything we would expect from an Ibis and more.

Dear guest, Thank you very much for your great rating and kind comment! We’re delighted to hear that our location was convenient for your overnight stay and that our services met — and even exceeded — your expectations. We look forward to welcoming you again very soon! Best regards, Team Ibis Rouen Centre Champ de Mars

Other web-users rate our hotel

  • 899 reviews 8.1/10 Location
  • 984 reviews 6.7/10 Room
  • 1,014 reviews 9.5/10 Service
  • 5 reviews 6.7/10 WiFi
  • 711 reviews 9.3/10 Breakfast
  • 328 reviews 7.7/10 Cleanliness
  • 245 reviews 4.5/10 Value
  • 6 reviews 4.5/10 Sustainability

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