ibis Rouen Centre Champ-de-Mars 3 stars

Customer review rating (ALL Rating) 4.6/5 1,045 reviews

ibis Rouen Centre Champ-de-Mars - Image 1
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Description

Hotel extras

  • Ideally located in the historic center, 10 minutes' walk from the cathedral

  • Reinforced sanitary protocol via the Bureau Veritas ALLSAFE certification

  • Green Key hotel/restaurant (international sustainable tourism certificate)

  • Enjoy a drink on our outdoor terrace

  • Private and covered car park (150 spaces) for fee

Our accommodation(s)

Book this hotel
Room 1

Hotel location

ibis Rouen Centre Champ-de-Mars

12 Avenue Aristide Briand
76000 ROUEN
France

GPS:49.435886, 1.102766

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR-RENDEZ-VOUS

Non contractual photo

Enjoy a game of chess, checkers or foosball in our hotel bar, the perfect spot to spend some time with friends. Snacks available 24 hours a day

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,045 reviews

Customer review rating 5.0/5

Barry C. Friends - Confirmed reviews ALL

Dear Guest, Thank you very much for your excellent review. We are delighted to hear that your experience met your expectations from the booking process through to check-out. Your kind words about our team, especially the staff at check-in, mean a great deal to us. We are also pleased that you enjoyed our location, found great value in your stay, and were comfortable throughout your visit. We truly appreciate your feedback and look forward to welcoming you back for another enjoyable stay in the near future. Kind regards, The Hotel Team Ibis Rouen Centre Champ de Mars

Customer review rating 4.5/5

Christina T. Families - Confirmed reviews ALL

Dear Mrs T., Thank you for taking the time to share your feedback following your recent stay with us. We are delighted to read that you enjoyed our facilities, location, and especially the exceptional service provided by Yassine on both your arrival and departure. It is particularly rewarding to know that your experience led you to extend your stay by an additional night. At the same time, we sincerely regret that your experience in our bar and restaurant did not meet your expectations. The delays in service, the lack of staff availability, and the shortcomings you encountered during your dining experience are certainly not reflective of the standards we strive to deliver. Please accept our apologies for the inconvenience caused. Your comments have been shared with our Food & Beverage management team so that appropriate measures can be taken to improve both service efficiency and staff training. Feedback such as yours is invaluable in helping us enhance the guest experience. Thank you once again for highlighting both the strengths of your stay and the areas where we need to improve. We hope to have the opportunity to welcome you back and provide you with a fully satisfying experience on your next visit. Kind regards, Team Ibis Rouen Centre Champ de Mars

Customer review rating 4.5/5

Peter B. Couples - Confirmed reviews ALL

Dear guest, Thank you very much for your kind feedback. We are delighted that you appreciated our convenient location, close to the town centre, as well as the ease of parking on site. We are also grateful for your positive comments regarding our buffet breakfast and restaurant — your compliments will be shared with our team. We look forward to welcoming you again on your next visit. Best regards, Carine

Customer review rating 4.0/5

Stephen S. Couples - Confirmed reviews ALL

Dear STEPHEN S., We very much appreciate your comments regarding your stay at the ibis Rouen Centre Champ-de-Mars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 1.5/5

Brenda W. Couples - Confirmed reviews ALL

Dear Mrs W., Thank you for taking the time to share your feedback following your stay with us. We are pleased to read that you appreciated the friendliness and helpfulness of our team, as well as the quality and variety of the breakfast offered through our partnership with the Mercure. However, we are sorry to learn that the room did not meet your expectations compared with your previous experiences at Ibis hotels. Please accept our apologies regarding the room décor, the condition of the towels, and the marks on the walls. Your comments are very important to us and have been shared with the relevant teams to help us improve our guest experience. We are nevertheless glad that you found the room clean and quiet during your stay. We hope to have the opportunity to welcome you again in the future and provide you with a more satisfying experience. Kind regards, Team Ibis Rouen Centre Champ de Mars

Other web-users rate our hotel

  • 919 reviews 8.1/10 Location
  • 1,009 reviews 6.7/10 Room
  • 1,037 reviews 9.5/10 Service
  • 5 reviews 8.5/10 WiFi
  • 734 reviews 9.3/10 Breakfast
  • 333 reviews 7.8/10 Cleanliness
  • 256 reviews 4.3/10 Value
  • 7 reviews 3.6/10 Sustainability

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