ibis Rouen Centre Champ-de-Mars 3 stars

Customer review rating (ALL Rating) 4.4/5 1,154 reviews

Best price
guarantee
ibis Rouen Centre Champ-de-Mars - Image 1
ibis Rouen Centre Champ-de-Mars - Image 2
ibis Rouen Centre Champ-de-Mars - Image 3
ibis Rouen Centre Champ-de-Mars - Image 4
12 Avenue Aristide Briand, 76000 ROUEN, France

Description

Hotel extras

  • Ideally located in the historic center, 10 minutes' walk from the cathedral

  • Reinforced sanitary protocol via the Bureau Veritas ALLSAFE certification

  • Dining offer: snack or regular menu including 12 dishes cooked on site

  • Enjoy a drink on our outdoor terrace

  • Private and covered car park (150 spaces) for fee

Our accommodation(s)

Hotel location

ibis Rouen Centre Champ-de-Mars

12 Avenue Aristide Briand
76000 ROUEN
France

GPS:49.435886, 1.102766

Telephone
Fax +33 2 35 08 60 60

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR-RENDEZ-VOUS

Non contractual photo

Enjoy a game of chess, checkers or foosball in our hotel bar, the perfect spot to spend some time with friends. Snacks available 24 hours a day

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,154 reviews

TripAdvisor Rating  4.0/5  1,138 reviews

Certificate of excellence 2023

Yes

Customer review rating 2.5/5

Zuhair Business - Confirmed reviews ALL

Garage was dirty and Stinky. Reception speak ENGLISH please.

Dear ZUHAIR JEHAD B., Thank you for taking the time to tell us about your experience at the ibis Rouen Centre Champ-de-Mars. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are sorry and we're surprised: our receptionists all speak English because we have an international clientele. About the parking, we will check the cleanliness and we thank you for giving us feedback. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Bad experience

Customer review rating 0.5/5

Marv Couples - Confirmed reviews ALL

I was charged for the first night 85€ and for the second with 116€ , without being informed. Meanwhile on the Ibis site the price was the same. Theft, no respect for customers.

Dear MARIUS V., Thank you for taking the time to tell us about your experience at the ibis Rouen Centre Champ-de-Mars. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are sorry that you were not informed by our team that there was a price difference for the night added. In the hotel industry, prices fluctuate from day to day depending on supply and demand; They are also displayed and constantly updated on the façade of our establishment. The price displayed on the internet may also be a temporary offer linked only to an online purchase and different from a reception purchase. We apologize for this lack of clarity and explanation. We don't want to make you pay too much: customer satisfaction is at the heart of our concerns. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Ideal location, Great Breakfast, challenging parking

Customer review rating 4.5/5

Tessa Couples - Confirmed reviews ALL

Perfect location for a short break being walking distance to centre but quiet. Large room with comfortable bed and good shower. Breakfast was fantastic with huge choice of food. The only downside was the parking which is expensive and has tiny spaces and extremely tight turns.

Dear TESSA R., We very much appreciate your comments regarding your stay at the ibis Rouen Centre Champ-de-Mars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located, have own parking, breakfast is good

Customer review rating 3.5/5

Philly Couples - Confirmed reviews ALL

Quite a nice stay and a reasonable price. The hotel is well located with its own parking space. The breakfast was good, and the staff was nice. However, the room was quite dusty and the heater/AC was loud and didn't work well.

Dear NATWORARAT KHANTISIT Y., We very much appreciate your comments regarding your stay at the ibis Rouen Centre Champ-de-Mars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good location, decent hotel

Customer review rating 4.5/5

Pc Couples - Confirmed reviews ALL

Located close to a main route and a short walking distance from the centre of Rouen

Dear PAUL C., We very much appreciate your comments regarding your stay at the ibis Rouen Centre Champ-de-Mars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

In partnership with TripAdvisor

Other web-users rate our hotel

  • 799 reviews 8.3/10 Location
  • 924 reviews 6.4/10 Room
  • 1,015 reviews 9.4/10 Service
  • 15 reviews 8/10 WiFi
  • 599 reviews 8.9/10 Breakfast
  • 319 reviews 6.7/10 Cleanliness
  • 141 reviews 3.8/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Rouen

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.