ibis Rouen Champ de Mars Hotel 3 stars

Room good. Evening meal not good in fact quite poor, it would have helped if my wife and I had a knife and fork each. Tried to ring reception but no answer so I had to go down and ask for cutlery take them back to the room to eat a now cold steak which was overcooked and not as requested. Why provide coffee with breakfast that was not asked for and therefore sent back.

I am a regular guest in this hotel (about once a month for business). The proximity to the city center allows visiting the tourist-intensive places. With plenty of restaurants and a most enjoyable atmosphere, Rouen is worth the visit. But as a "frequent flyer" and certainly on rainy days, I also appreciate the in-house restaurant (with room service in Covid times) which provides excellent value for money. The modern rooms offer all you need, including excellent WIFI and a USB charging outlet. The underground hotel parking is much bigger than you would expect. Staff is friendly and efficient. What more would you need if you are looking for a place to stay in Rouen?

Despite the covid restrictions and confinement, the service was good. Better than we expected and the staff were very helpful.

A five star welcome despite the COVID-19 restrictions.

Highly efficient, private parking space, restaurant in the same building provides good food for an excellent price.

Friendly staff on front desk and breakfast area. Could have had kettle and hot drinks in the room.

Friendly, helpful, efficient staff. A very good experience.

Covid different but still a great hotel

Excellent location, friendly staff and better value than Mercure stay on same trip

well located, large rooms and good hygiene precautions

Great service, accommodation and gluten free option for breakfast

Generally a satisfactory stay however I checked in online but then had to wait in line for 15 minutes to get my key. Allocated room smelled strongly of tobacco but was changed without any problem. One member of staff covering Mercury and Ibis hotel although she was friendly and efficient.

Extremely friendly and helpful check in staff. Easy access off of motorway. Typical Ibis room, but clean and well maintained. Bed comfortable, slept well. Very good breakfast buffet. Small underground parking lot, shared with adjacent Mercure Hotel, for a fee.

We have regularly stayed at this hotel over the last 12 years as it is a convenient break on our way to and from the Tunnel from our house in PCNA. In that time there have been refurbishments and improvements to the services provided. Depending on time available we sometimes take breakfast and sometimes not and there have been various offers to take a drink or a piece of fruit for the journey. As a Club member I sometimes take advantage of the offers, including payment on reservation to receive a beneficial price. On checking out this time my wife asked (as usual) if she could take a coffee, as we didn't have time for breakfast. As she went of to get this, the desk person said that, as we weren't having breakfast that would be €2!!! What next? Charges for pillow and bedding? Spoilt an otherwise comfortable stay.

Ideal to stopover after many hours of driving. We always book well in advance so get a decent price. Breakfast not bad for a Continental breakfast as there is plenty to choice of cheese, hams etc. Would recommend.