ibis Rouen Centre Champ-de-Mars 3 stars

Customer review rating (ALL Rating) 4.5/5 1,021 reviews

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Description

Hotel extras

  • Ideally located in the historic center, 10 minutes' walk from the cathedral

  • Reinforced sanitary protocol via the Bureau Veritas ALLSAFE certification

  • Green Key hotel/restaurant (international sustainable tourism certificate)

  • Enjoy a drink on our outdoor terrace

  • Private and covered car park (150 spaces) for fee

Our accommodation(s)

Hotel location

ibis Rouen Centre Champ-de-Mars

12 Avenue Aristide Briand
76000 ROUEN
France

GPS:49.435886, 1.102766

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR-RENDEZ-VOUS

Non contractual photo

Enjoy a game of chess, checkers or foosball in our hotel bar, the perfect spot to spend some time with friends. Snacks available 24 hours a day

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,021 reviews

Customer review rating 3.5/5

Vendula H. Business - Confirmed reviews ALL

Good hotel with parking in the underground.

Dear Mrs H., Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated our hotel and the convenience of our underground parking. However, we are sorry to learn that your room was too cold and that the air conditioning was noisy. Please accept our sincere apologies for the discomfort caused. Your comments have been shared with our maintenance team so that this issue can be addressed promptly. We hope to have the opportunity to welcome you again and provide you with a more comfortable experience. Best regards, The Team Ibis Rouen Centre Champ de Mars

Customer review rating 4.5/5

Maarten Z. Couples - Confirmed reviews ALL

The hotel is close to the highway, but also very close to the centre. Very friendly and helpfull staff at the reception. Good (Paid parking) with two free to use 22kwh chargers for electric cars. Everything within walking distance. Only downpoint: the rooms are too warm to our taste. Hotels can easily safe money by turning the heater down a few degrees.

Dear Guest, Thank you very much for taking the time to share your feedback following your recent stay with us. We are delighted to read that you enjoyed our convenient location, close to both the highway and the city centre, as well as the friendliness and helpfulness of our reception team. It is also great to know that you appreciated our parking facilities and the electric vehicle charging stations. We also thank you for sharing your comment regarding the room temperature. Your feedback is very valuable, We inform our clients about the use of the temperature in the room with a sticker because we are committed to an environmental approach and we are sensitive to it. We will redouble our efforts to be more efficient. We hope to have the pleasure of welcoming you again on your next visit to the city. Kind regards, The Reception Team Ibis Rouen Centre Champ de Mars

Customer review rating 4.0/5

Janice U. Couples - Confirmed reviews ALL

Efficient friendly helpful staff. Restaurant disappointing for me in that menu heavily based around cheese. Limited choice to avoid this. Also disappointed no tea/coffee making facilities in room . Not aware of this when booking.

Dear Mrs U., Thank you for taking the time to share your feedback following your stay with us. We are delighted to read that you found our staff efficient, friendly and helpful. Your kind comments will certainly be shared with the team, who work hard to provide a warm and attentive service to all our guests. We are sorry to learn that the restaurant menu did not fully meet your expectations. We understand that preferences and dietary choices can vary, and we appreciate your comment regarding the variety of options available. Your feedback will be shared with our restaurant team as we continually review our menu to better satisfy our guests. We also regret that the absence of tea and coffee making facilities in the room was disappointing and that this was not clear at the time of booking. Your remark is valuable and will help us improve the clarity of the information we provide to our guests. We can provide you a kettle on simple request in your room. Thank you again for your constructive feedback. We hope to have the pleasure of welcoming you back in the future and providing an even better experience. Kind regards, The Reception Team Ibis Rouen Centre Champ de Mars

Customer review rating 5.0/5

Pamela R. Couples - Confirmed reviews ALL

We stop at this hotel every year on our way to and from southern Spain, with our dog. The access on and off the A28 is easy, and the hotel is comfortable and the restaurant, excellent. Staff are helpful and attentive.

Dear Mrs R., Thank you very much for your kind review and for your continued loyalty to our hotel. We are truly delighted to know that you choose to stay with us each year during your journey to and from southern Spain. It is wonderful to hear that our convenient location near the A28 makes your trip easier, and that you enjoy the comfort of our hotel as well as the quality of our restaurant. Your kind words about our helpful and attentive staff mean a great deal to us, as providing warm and attentive service is our top priority. We look forward to welcoming you and your four-legged companion again on your next visit. Best regards, Team Ibis Rouen Centre Champ de Mars

Customer review rating 4.5/5

David R. Business - Confirmed reviews ALL

Ras

Cher Monsieur R., Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées.

Other web-users rate our hotel

  • 861 reviews 8.2/10 Location
  • 967 reviews 6.6/10 Room
  • 973 reviews 9.4/10 Service
  • 7 reviews 6.8/10 WiFi
  • 682 reviews 9.3/10 Breakfast
  • 324 reviews 7.6/10 Cleanliness
  • 239 reviews 4.7/10 Value

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